iControl Networks P1.5-NA-W User guide

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Piper User Manual

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USER MANUAL

Congratulations on your recent Piper

purchase! With this guide, you will learn

how to operate Piper and all its features

effectively. It includes information that

will help you take advantage of the

numerous smart home security and

automation services that Piper offers,

along with installation instructions for a

quick and seamless setup.

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Piper User Manual

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Table of Contents

User Safety Information 4!

AC Power 4!

Battery Power 4!

Environmental 4!

Safety Certification 5!

Emissions Certification 5!

FCC Statement 5!

Unboxing Piper 6!

Piper Details 7!

Setup Instructions 8!

Product Requirements 8!

Piper Installation 9!

Piper Mobile App Setup 10!

Piper Setup: iOS 10!

Piper Setup: Android 14!

Multiple Pipers 18!

Multi Piper Setup 18!

Multi Piper Mobile App Setup 20!

Multi Piper Setup: iOS 20!

Multi Piper Setup: Android 24!

The Piper Mobile App 28!

Dashboard 28!

Piper View 28!

Live Video 29!

Security Panel 30!

Notable States 33!

Activity in Armed Modes 33!

Siren Activated 34!

Not Connected to Piper 35!

Events 36!

Timeline 36!

Video Clips 37!

Event Features 38!

Home Vitals 39!

Rules 40!

Armed Security Mode Rules 40!

Notification Rules 43!

Automation Rules 44!

Settings 48!

My Details 49!

Piper Options 50!

Trusted Circle 53!

“Notify Trusted Circle” Security Rule 54!

Wireless Accessories 55!

Video Settings 55!

Multi Piper Management 55!

Smart Arming with Life360 (Beta) 55!

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Piper User Manual

Features 56!

Wireless Accessories 56!

What are Wireless Accessories? 56!

What is Z-Wave? 56!

Purchasing Wireless Accessories 56!

Updates 56!

Adding Wireless Accessories 57!

Removing Wireless Accessories 57!

Working with IFTTT 58!

What is IFTT? 58!

How does it work with Piper? 58!

Connecting to the Piper Channel 59!

Smart Arming with Life360 (Beta) 62!

What is Life360? 62!

What is Smart Arming? 62!

Smart Arming Setup 62!

Icons 63!

Dashboard and Main Navigation 63!

Events 64!

Security Events and Wireless Accessories 64!

Weather 65!

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Piper User Manual

User Safety Information

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AC Power

Only the power adaptor provided with Piper should be used with the equipment.

• Input: 100-240 VAC, 50Hz, maximum input current 0.3A.

• Output: 5VDC, maximum output current 2A (current limited).

• Output connector: Tip (inner part) positive, barrel (outer part) negative.

Battery Power

This device uses 3 “AA” type 1.5V batteries. The device will stop functioning when the

combined voltage of the 3 batteries is below 3.5 Volt.

Only the power adaptor provided with Piper should be used with the equipment.

• Input: 100-240 VAC, 50Hz, maximum input current 0.3A.

• Output: 5VDC, maximum output current 2A (current limited).

• Output connector: Tip (inner part) positive, barrel (outer part) negative.

Environmental

• Only the power adapter provided with the Piper is acceptable for use.

• Ensure the outlet you select is easily accessible.

• Never expose the device to water or condensing humidity.

• Do not use the device near water where it can be a shock hazard.

• Keep the device away from heat sources such as radiators, registers, stoves, other heat

producing devices and direct sunlight.

• Install the unit where air flow will not be impeded through the top and bottom ventilation

holes.

• Keep the device at an ambient temperature between 5°C and 35°C (41°F and 95°F).

• The device should be operated at an altitude at or below 2,000 meters.

• The device should be cleaned with mild soap and a soft cloth. Strong cleaning agents

may damage the finish and render the camera unusable.

• Install the AC adapter where it can be easily accessed and is not a tripping hazard.

• Remove batteries and unplug Piper if it is not going to be used for an extended period of

time.

• Under no circumstances should the unit be opened or modified in any way.

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Piper User Manual

Safety Certification

This device complies with IEC/EN/UL60950-1 and CSA C22.2 No. 60950-1 standards.

Emissions Certification

Industry Canada Statement This Class B digital apparatus complies with Canadian ICES-

003. This device complies with Industry Canada license-exempt RSS standard(s). Operation is

subject to the following two conditions: (1) this device may not cause interference, and (2) this

device must accept any interference, including interference that may cause undesired operation

of the device.

FCC Statement

This device complies with part 15 of the FCC Rules. Operation is subject to the following two

conditions: (1) this device may not cause harmful interference, and (2) this device must accept

any interference received, including interference that may cause undesired operation.

NOTE: This equipment has been tested and found to comply with the limits for a Class B digital

device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable

protection against harmful interference in a residential installation. This equipment generates,

uses, and can radiate radio frequency energy and, if not installed and used in accordance with

the instructions, may cause harmful interference to radio communications. However, there is no

guarantee that interference will not occur in a particular installation. If this equipment does

cause harmful interference to radio or television reception, which can be determined by turning

the equipment off and on, the user is encouraged to try to correct the interference by one or

more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which the

receiver is connected.

• Consult the dealer or an experience radio/TV technician for help.

Changes or modifications not expressly approved by the party responsible for compliance could

void the user’s authority to operate the equipment.

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Piper User Manual

Unboxing Piper

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Before starting, please ensure your Piper purchase contains each of the items listed below.

If any are missing, contact your Piper retailer or the Piper support line for your region available

at getpiper.com/contact-us.

Each box includes:

• Piper

• Quick start guide

• Power adapter with 6 foot (1.8m) cord

• 3 x AA alkaline batteries

• Optional wall mount

• Battery door screw

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Piper User Manual

Piper Details

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Piper has the following features:

• Immersive HD video with a 180° field of view. You can access pan, tilt, and zoom

features while viewing live video, even in quad-view or with night vision activated.

• Built-in environmental sensors detect sound, motion, brightness, humidity, and the

indoor and outdoor temperature.

• Microphone and speaker allow for interactive two-way audio while viewing live video.

• Powerful 105 dB siren sounds during emergencies or when manually activated.

• 802.11b/g/n Wi-Fi.

• Z-Wave compatibility for wireless accessories.

• Dimensions (with stand): 6.14" x 3.27" x 2.68" (156mm x 83mm x 68mm)

Note: To learn more about live video features, refer to the Live Video section.

Intruder-deterrent siren

Hear the powerful 105 dB siren when

a security mode Is breached

Motion and sound detection

Make sure no one slips by undetected

with precise built-in motion sensor and

high quality microphone

Two-way audio

Use the audio system to check in and

interact with your family or pets

Pan, tilt, zoom with a 180° view

See the entire room with a panoramic

view on live or recorded immersive video

Stay in tune with your home’s vitals

Ambient light, temperature and humidity

sensors ensure that you always come

back to a safe and comfortable home.

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Piper User Manual

Setup Instructions

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Product Requirements

The minimum requirements necessary for Piper to function are as follows:

• Broadband Internet with Wi-Fi (Minimum upload speed of 0.8 Mbps)

• iOS Device running at least iOS 9 (iPhone, iPad, iPod Touch) or Android device running

at least 4.1.x

• A/C Power Source (Wall adapter and 3xAA battery backup included)

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Piper User Manual

Piper Installation

Follow these steps to begin the installation of Piper:

1.

2.

3.

1. Remove Piper from its

detachable stand.

2.

4.

3.

Re-attach the stand and position your

Piper on a flat surface in the desired

location. Note: If you’d like Piper to be

installed on a wall, attach the wall bracket

to ½” minimum drywall using two #6 ¾”

long wood screws and a conical expansion

anchor for #6 screw size. Align the slots in

the back of Piper with the bracket and

snap it in, as you would with the stand.

4. Open the battery door located at the

back of Piper and insert the provided

AA batteries. Close the battery door

and secure it with the provided screw.

5.

If Piper’s LED light does not turn yellow

within 10 seconds, press the power button

on the back of the Piper, located on the

bottom-right.

6. Connect the power cable to Piper

and plug the opposite end to an

electrical outlet. If you are choosing

to use the stand, make sure to thread

the power cable through the legs of

the stand. Note: Only the power

adapter provided with Piper is

acceptable for use. Ensure the outlet

you select is easily accessible.

7.

8.

6.

When your Piper’s LED light turns

blue, download the Piper app

from getpiper.com/download and

create an account.

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Piper User Manual

Piper Mobile App Setup

You are now ready to connect your mobile device to Piper.

• For setup instructions using an iOS device, go to Piper Setup: iOS.

• For setup instructions using an Android device, go to Piper Setup: Android.

Piper Setup: iOS

Follow these steps to set up Piper from your Apple iOS device:

1. Confirm the prompt to start setup after

creating your Piper account.

2. Name your Piper and tap “Continue”

to proceed.

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Piper User Manual

3. Open your iOS device’s settings and go

to the Wi-Fi screen. Select “Piper” from

the list of networks.

Note: In this step, your mobile device

is connecting to your Piper via Wi-Fi

to set it up.

4. Once your mobile device has connected

to the “Piper” Wi-Fi network, return to

the Piper app. Select your home Wi-Fi

network from the list that will appear and

enter the password.

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Piper User Manual

5. Confirm your home Wi-Fi network

information before tapping “Connect.”

6. Your Piper will automatically update to

the latest firmware if necessary, and

then finish setup.

Note: This may take up to 10 minutes or

more. Do not unplug or turn off Piper

during this process.

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Piper User Manual

7. The Dashboard screen will appear after

setup has finished.

Note: Your Piper’s LED light should

now be green.

You will receive two notices of confirmation:

• A text message from a number that Piper will use to contact you. Be sure to add this

number to your contacts.

• A welcome email with links to various tutorial videos.

Note: To access Piper, family members can download the app and sign in with the

account owner’s login information.

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Piper User Manual

Piper Setup: Android

Follow these steps to set up Piper from your Android device:

1. Confirm the prompt to start setup after

creating your Piper account.

2. Name your Piper and tap “Continue”

to proceed.

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Piper User Manual

3. Connect your Android device to the “Piper”

Wi-Fi network by selecting “Connect.”

Note: In this step, your mobile device is

connecting to your Piper via Wi-Fi to set

it up.

Note: If you have the “Smart Switch

Network” feature enabled on your mobile

device, it will not connect to the “Piper”

Wi-Fi network. To disable this feature

found on certain Android devices, go to

your mobile device’s Wi-Fi settings.

4. A list of nearby Wi-Fi networks will

appear. Select your home Wi-Fi

network from the list and enter the

password.

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Piper User Manual

5. Confirm your home Wi-Fi network information

before tapping “Connect.”

6. Your Piper will automatically update to

the latest firmware if necessary, and then

finish setup.

Note: This may take up to 10 minutes

or more. Do not unplug or turn off Piper

during this process.

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Piper User Manual

7. The Dashboard screen will appear after

setup has finished.

Note: Your Piper’s LED light should

now be green.

You will also receive two notices of confirmation:

• A text message from a number that Piper will use to contact you. Be sure to add this

number to your contacts.

• A welcome email with links to various tutorial videos.

Note: To access Piper, family members can download the app and sign in with the

account owner’s login information.

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Piper User Manual

Multiple Pipers

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For enhanced security, you can install multiple Pipers on a home network to arm different floors

or high traffic areas. A maximum of five Pipers sharing the same home Wi-Fi network can be

linked to one account. All Pipers configured under the same account follow the security mode,

notification, and automation rules set in the Piper mobile app.

You can monitor live video, view environmental sensor data, and receive security notifications

from each Piper.

Multi Piper Setup

To set up additional Pipers on a network using the same account, please follow the steps

below. iOS and Android devices follow separate instructions after the physical installation of

your Piper.

Note: The initial Piper must be set up before additional Pipers can be added.

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Piper User Manual

Follow these steps to add an additional Piper to your network:

1.

2.

3.

9. Remove Piper from its

detachable stand.

10.

4.

11.

Re-attach the stand and position your

Piper on a flat surface in the desired

location. Note: If you’d like Piper to be

installed on a wall, attach the well bracket

to ½” minimum drywall using two #6 ¾”

long wood screws and a conical expansion

anchor for #6 screw size. Align the slots in

the back of Piper with the bracket and

snap it in, as you would with the stand.

12. Open the battery door located at the

back of Piper and insert the provided

AA batteries. Close the battery door

and secure it with the provided screw.

5.

13.

If Piper’s LED light does not turn yellow

within 10 seconds, press the power

button on the back of the Piper, located

on the bottom-right.

14. Connect the power cable to Piper

and plug the opposite end to an

electrical outlet. If you are choosing

to use the stand, make sure to thread

the power cable through the legs of

the stand. Note: Only the power

adapter provided with Piper is

acceptable for use. Ensure the outlet

you select is easily accessible.

6.

15.

When your Piper’s LED light turns

blue, download the Piper app

from getpiper.com/download and

create an account.

16.

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Piper User Manual

Multi Piper Mobile App Setup

You are now ready to connect your mobile device to the new Piper.

• For setup instructions using an iOS device, go to Multi Piper Setup: iOS.

• For setup instructions using an Android device, go to Multi Piper Setup: Android.

Multi Piper Setup: iOS

Follow these steps to set up Piper from your Apple iOS device:

1. When Piper’s LED light turns blue, open

the Piper app, tap the App Menu icon and

go to Settings > Multi Piper Management.

2. Select “Add a Piper.”

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iControl Networks P1.5-NA-W User guide

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