Intermec 502O User manual

502O

Data Collection PC

™

P/N 068975-001

User’s Manual

Intermec Technologies Corporation

6001 36th Avenue West

P.O. Box 4280

Everett, WA 98203-9280

U.S. service and technical support: 1.800.755.5505

U.S. media supplies ordering information: 1.800.227.9947

Canadian service and technical support: 1.800.688.7043

Canadian media supplies ordering information: 1.800.268.6936

Outside U.S. and Canada: Contact your local Intermec service supplier.

The information contained herein is proprietary and is provided solely for the purpose of allowing customers

to operate and/or service Intermec manufactured equipment and is not to be released, reproduced, or used for

any other purpose without written permission of Intermec.

Information and specifications in this manual are subject to change without notice.

 1999 by Intermec Technologies Corporation

The word Intermec, the Intermec logo, Data Collection PC, JANUS, and TRAKKER Antares are either

trademarks or registered trademarks of Intermec.

Throughout this manual, trademarked names may be used. Rather than put a trademark ( or ) symbol in

every occurrence of a trademarked name, we state that we are using the names only in an editorial fashion, and

to the benefit of the trademark owner, with no intention of infringement.

There are U.S. and foreign patents pending.

Contents

iii

Contents

Before You Begin xv

Warranty Information xv

Safety Summary xv

Warnings, Cautions, and Notes xvi

About This Manual xvii

Other Intermec Manuals xix

Getting Started

What Is the 5020 Data Collection PC? 1-3

Accessories 1-4

Models and Options 1-5

Equipment You Need to Get Started 1-5

Getting the 5020 Up and Running 1-5

Unpacking the 5020 1-6

Charging the Main Battery Pack 1-7

Installing the Main Battery Pack 1-8

Charging the Bridge Battery 1-10

Turning On the 5020 1-11

Setting the Time and Date 1-12

Verifying That the 5020 Is Operating Correctly 1-13

Learning About the Installed Software 1-15

What Is On the CD-ROMs? 1-16

Where Do You Go From Here? 1-17

Learning How to Use the 5020

Learning About the 5020 Features 2-3

How to Use the 5020 Screen 2-4

Understanding the Notification Tray Icons 2-5

Understanding the 5020’s Audio Signals 2-7

1

2

5020 Data Collection PC User’s Manual codecode3399

iv

Using the Keypad 2-8

English Keypads 2-9

International Keypads 2-9

Finding the Special Keys 2-11

How to Type the Characters Printed on the Keypad 2-12

Capitalizing All Characters 2-12

How to Use the Cursor Keys 2-13

Modifier Keys 2-13

Using Modifier Keys 2-13

Locking or Unlocking a Modifier Key 2-14

Overriding a Modifier Key 2-14

Multi-Use Keys 2-15

Using the Shift and Caps Lock Keys 2-15

Adjusting Settings Using the Backlight Key 2-15

Keypad Navigation Shortcuts 2-17

Locating the IrDA Port 2-18

Learning About the 5020’s Batteries 2-18

Main Battery Pack 2-18

Removing and Installing the Main Battery Pack 2-19

Charging the Main Battery Pack 2-23

Understanding the Bridge Battery 2-23

Charging the Bridge Battery 2-24

Checking the Power Remaining in the Batteries 2-25

Recognizing a Low or Discharged Main Battery Pack 2-25

Recognizing a Low or Discharged Bridge Battery 2-26

Managing Your Battery Power 2-26

Using an External Power Supply 2-27

Using PC Cards 2-27

Accessing and Using the Compact Flash Card 2-30

Connecting a Tethered Scanning Device 2-33

Scanning a Bar Code Label 2-34

Scanning Options 2-36

Contents

v

Configuring the 5020

How to Configure the 5020 3-3

Using the Configuration Application on the 5020 3-4

Using the Configure Menu 3-7

Navigating in the Configuration Application 3-8

Using the Refresh Button 3-12

Using the Defaults Button 3-12

Using a Web Browser and the Unit Management Application 3-13

Configuring the 5020 by Using SNMP 3-17

Configuring the 5020 by Scanning Bar Code Labels 3-19

Configuring the 5020 to Operate in a Network 3-21

Configuring for an RF or Ethernet Network 3-21

Configuring the Network Parameters 3-22

Configuring the Radio Parameters 3-25

Configuring UDP Plus Protocol for a DCS 300 Network 3-28

Configuring for Serial or IrDA Communications 3-31

Connecting to Another Device 3-32

Configuring the Baud Rate 3-34

Customizing the 5020 Using the Control Panel

Understanding the Control Panel 4-3

Set Communications Properties 4-4

Setting the Time and Date 4-7

Create Dialing Properties 4-9

View or Modify the Desktop Display 4-10

Adjusting the Backlight Shutoff 4-11

Adjusting the Keypad Properties 4-12

Enter Owner Information 4-12

Setting a Password 4-14

Viewing Battery Status and Changing Power Suspend Time 4-15

Enter Regional Settings 4-16

Removing Application Programs 4-17

Viewing System Information 4-18

Adjusting Memory Allocation 4-18

Changing the Volume and Enabling Sounds 4-19

3

4

5020 Data Collection PC User’s Manual codecode3399

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Managing Your 5020

How to Manage Information on Your 5020 5-3

Using a Web Browser and the Unit Management Application 5-3

Using File Manager 5-6

Creating and Removing Directories 5-7

Uploading a File to a Directory 5-10

Copying a File 5-11

Moving a File to Another Directory 5-13

Renaming a File 5-14

Deleting a File 5-16

Changing File Attributes 5-18

Using File Manager to Run an Executable on the 5020 5-19

Using Process Manager 5-21

Displaying Processes Running on the 5020 5-22

Displaying Threads Running on the 5020 5-25

Displaying Modules Running on the 5020 5-25

Using the Application Manager 5-26

Installing an Application 5-27

Uninstalling an Application 5-29

Using the Event Viewer 5-30

Viewing Events 5-30

Setting the Event Filter 5-30

Clearing Events 5-31

Managing Your Passwords 5-32

Using Windows CE Services 5-33

Installing CE Services 5-34

Unsupported Functions 5-34

Using CE Services with a Serial I/O Card 5-34

Using CE Services with an D5020 Dock or L5020 Adapter 5-40

Disconnecting From CE Services 5-41

Problems Establishing a Connection 5-42

5

Contents

vii

Developing and Installing Applications

Hardware and Software You Need to Develop Applications 6-3

Using the SDK to Develop Applications 6-4

Reader Command Function 6-5

Message Functions 6-5

System Information Functions 6-6

Communications Functions 6-6

File Transfer Functions 6-6

Virtual Wedge Functions 6-6

UDP Plus Functions 6-6

Automatic Data Collection Functions 6-7

Desktop Configuration Functions 6-7

QuickWin Functions 6-7

Developing Applications Without the Intermec SDK 6-8

Creating an Application Package 6-8

Creating a CAB File 6-8

Creating a SETUP.DLL to Customize Setup 6-9

Installing and Uninstalling Applications 6-10

Installing Your Application 6-10

Automatic Application Installation 6-11

Uninstalling Your Application 6-12

Understanding the Information File Format 6-13

Setting Up the Visual Studio Tools for Remote Ethernet Access 6-15

Problems Establishing a Connection 6-19

Installing and Removing Commercial Off-the-Shelf Software 6-19

Reader Command Reference

Using Reader Commands 7-3

Using Accumulate Mode 7-3

Enter Accumulate Mode 7-5

Clear 7-5

Enter 7-5

Exit Accumulate Mode 7-6

6

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5020 Data Collection PC User’s Manual codecode3399

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Operating Reader Commands 7-6

Backlight On and Off 7-6

Change Configuration 7-7

Multiple-Read Labels 7-7

Set Time and Date 7-8

Configuration Command Reference

Using Configuration Commands 8-3

Configuration Commands Listed by Category 8-4

Entering Variable Data in a Configuration Command 8-6

5020 IP Address 8-7

Access Point MAC Address 8-8

Access Point Name 8-8

Acknowledgement Delay Lower Limit 8-9

Acknowledgement Delay Upper Limit 8-9

Automatic Shutoff 8-10

Beep Duration 8-12

Beep Frequency 8-14

Beep (Speaker) Volume 8-15

Codabar 8-17

Code 11 8-19

Code 16K 8-20

Code 2 of 5 8-21

Code 39 8-23

Code 49 8-27

Code 93 8-29

Code 128 8-30

Configuration Manager Enable 8-31

Configuration SubAgent Enable 8-32

Controller Connect Check Receive Timer 8-33

Controller Connect Check Send Timer 8-34

Controller IP Address 8-35

Decode Priority 8-36

Decode Security 8-38

8

Contents

ix

Default Router 8-39

DHCP (Obtain IP Address Via DHCP) 8-40

DHCP Status 8-41

Display Backlight Level 8-42

Display Backlight Timeout 8-42

Interleaved 2 of 5 8-44

IrDA Baud Rate 8-46

Keypad Caps Lock 8-47

Keypad Clicker 8-48

Maximum Retries 8-49

MSI 8-50

Network Loopback 8-52

Network Port 8-53

Plessey 8-54

Postamble 8-55

Preamble 8-56

Primary DNS Server 8-58

Primary WINS Server 8-59

Radio MAC Address 8-60

Radio ROM Version 8-60

RF Domain 8-61

RF Inactivity Timeout 8-62

RF Roaming Allowed 8-63

RF Security Identification (ID) 8-64

RF Transmit Mode 8-65

Scanner Mode 8-66

Scanner Redundancy 8-67

Scanner Selection 8-68

Scanner Timeout 8-70

Scanner Trigger 8-72

Secondary DNS Server 8-73

Secondary WINS Server 8-74

SNMP Identification Contact 8-75

SNMP Identification Location 8-75

5020 Data Collection PC User’s Manual codecode3399

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SNMP Identification Name 8-76

SNMP Security Encryption Key 8-77

SNMP Security IP Address 8-78

SNMP Security Read Encryption 8-79

SNMP Security Read Only Community String 8-80

SNMP Security Read/Write Community String 8-81

SNMP Security Subnet Mask 8-82

SNMP Security Write Encryption 8-83

SNMP Trap Authentication 8-84

SNMP Trap Community Name 8-85

SNMP Trap IP Address 8-85

SNMP Trap Port 8-86

SNMP Trap Threshold 8-86

Subnet Mask 8-87

TCP/IP Extensions Delayed Acknowledgement Timer 8-88

TCP/IP Extensions Initial Roundtrip Time 8-89

TCP/IP Extensions Receive Window Size 8-90

TFTP Resend Limit 8-91

TFTP Timeout 8-91

UDP Plus Enable 8-92

UPC/EAN 8-93

Virtual Wedge 8-96

Virtual Wedge Code Page 8-97

Virtual Wedge Grid 8-98

Troubleshooting

How to Use This Chapter 9-3

Troubleshooting 9-3

Problems While Operating the 5020 9-4

Problems While Configuring the 5020 9-7

Problems While Using the Remote Unit Management Application 9-9

Bar Code Labels Will Not Scan 9-11

Problems Upgrading the Operating System Image 9-13

Application Manager Error Messages 9-13

9

Contents

xi

Maintaining the Batteries in the 5020 9-14

Recognizing a Low or Discharged Main Battery Pack 9-14

Recognizing a Low or Discharged Bridge Battery 9-15

Guidelines for Managing Batteries 9-15

Booting the 5020 9-17

Warm Booting the 5020 9-17

Cold Booting the 5020 9-18

Verifying RF or Ethernet Communications 9-19

Upgrading the 5020 Operating System Image 9-19

Restoring a Corrupted Operating System Image 9-21

5020 Specifications

Physical and Environmental Specifications A-3

5020 Default Configuration A-8

Bar Code Configuration Commands by Syntax A-12

Full ASCII Charts

Full ASCII Table B-3

Full ASCII Bar Code Chart B-6

Control Characters B-6

Symbols and Punctuation Marks B-7

Numbers B-8

Uppercase Letters B-9

Lowercase Letters B-10

Extending Remote Unit Management

Getting Started C-3

Required Tools C-3

Understanding the 5020 Registry C-4

Extending the Remote Unit Management Application C-5

Importing a Registry File C-10

A

B

C

5020 Data Collection PC User’s Manual codecode3399

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Registry Property Values C-10

Break C-10

DisplayName C-11

Ordinal C-11

Password C-11

Value C-12

Extending the Configuration Application

Getting Started D-3

Required Tools D-3

Understanding the 5020 Registry D-4

Extending the Configuration Application D-5

Importing a Registry File D-9

Registry Property Values D-10

Adapter D-10

Bound D-10

ChoiceFmt D-11

CmdOID D-11

CmdString D-12

Constraint D-12

DefVal D-13

DisplayName D-13

Expert D-14

Hidden D-14

MaxChars D-14

OID D-15

Ordinal D-15

PageDependency D-16

PropEditor D-16

Range D-16

ReadOnly D-17

Security D-17

ShortDesc D-17

TextFmt D-18

Type D-18

Required and Optional Registry Property Values D-19

D

Contents

xiii

Index

I

blank

code code 3399Before You Begin

xv

Before You Begin

This section introduces you to standard warranty provisions, safety precautions,

warnings and cautions, document formatting conventions, and sources of additional

product information. A documentation roadmap is also provided to guide you in finding

the appropriate information.

Warranty Information

To receive a copy of the standard warranty provision for this product, contact your local

Intermec support services organization. In the U.S. call 1.800.755.5505, and in Canada

call 1.800.688.7043. Otherwise, refer to the Worldwide Sales & Service list that ships

with this manual for the address and telephone number of your Intermec sales

organization.

Safety Summary

Your safety is extremely important. Read and follow all warnings and cautions in this

book before handling and operating Intermec equipment. You can be seriously injured,

and equipment and data can be damaged if you do not follow the safety warnings and

cautions.

Do not repair or adjust alone Do not repair or adjust energized equipment alone under

any circumstances. Someone capable of providing first aid must always be present for

your safety.

First aid Always obtain first aid or medical attention immediately after an injury.

Never neglect an injury, no matter how slight it seems.

Resuscitation Begin resuscitation immediately if someone is injured and stops

breathing. Any delay could result in death. To work on or near high voltage, you should

be familiar with approved industrial first aid methods.

Energized equipment Never work on energized equipment unless authorized by a

responsible authority. Energized electrical equipment is dangerous. Electrical shock

from energized equipment can cause death. If you must perform authorized emergency

work on energized equipment, be sure that you comply strictly with approved safety

regulations.

5020 Data Collection PC User’s Manual codecode3399

xvi

Warnings, Cautions, and Notes

The warnings, cautions, dangers, and notes in this manual use the following format.

Warning

A warning alerts you of an operating procedure, practice, condition, or statement

that must be strictly observed to avoid death or serious injury to the persons

working on the equipment.

Avertissement

Un avertissement vous avertit d’une procédure de fonctionnement, d’une méthode,

d’un état ou d’un rapport qui doit être strictement respecté pour éviter l’occurrence

de mort ou de blessures graves aux personnes manupulant l’équipement.

Caution

A caution alerts you to an operating procedure, practice, condition, or statement

that must be strictly observed to prevent equipment damage or destruction, or

corruption or loss of data.

Conseil

Une précaution vous avertit d’une procédure de fonctionnement, d’une méthode,

d’un état ou d’un rapport qui doit être strictement respecté pour empêcher

l’endommagement ou la destruction de l’équipement, ou l’altération ou la perte de

données.

Danger

A danger warns you of possible eye damage caused by use of a Class IIIa laser

product. Use of this symbol is mandated by CFR21 1040.

Danger

Un signe de danger vous avertit d’un risque d’endommagement de l’œil causé par

l’utilisation d’un produit au laser de classe IIIa. CFR21 1040 oblige l’utilisation de

ce symbole.

Note: Notes are statements that either provide extra information about a topic or

contain special instructions for handling a particular condition or set of circumstances.

code code 3399Before You Begin

xvii

About This Manual

This manual contains all of the information necessary to install, operate, configure, and

maintain the 5020 Data Collection PC



.

This manual was written for analysts and programmers who operate, program, and

connect the 5020 to a network or system. A basic understanding of Windows

programming, and data communications is necessary.

Terminology

You should be aware of how these terms are being used in this manual:

Term Description

5020 PC

5020 device

5020

These terms indicate any 5020 Data Collection PC. More

specific terms, such as “RF 5020,” indicate a specific type of

5020 Data Collection PC.

Unit management The term “unit management” indicates the remote Unit

Management application.

Computer

Host

The terms “computer” and “host” indicate a personal computer

or other computer that communicates with the 5020.

Click The term “click” indicates pushing the left mouse button to

select or open an item in a Windows application.

DCS 300 and Model

200 Controller

The 5020 Data Collection PC will communicate with either the

DCS 300 or the Model 200 Controller. The DCS 300 is a new

data collection server that replaces the Model 200 Controller.

The term DCS 300 is used throughout the manual. Unless

otherwise noted, you can use either the DCS 300 or the Model

200 Controller.

Format Conventions for Input From a Keyboard or Keypad

This table describes the formatting conventions for input from computer keyboards and

5020 keypads:

Convention Description

Special text Shows the command as you should enter it into the 5020 PC. See

“Format Conventions for Commands” later in this chapter.

Italic text Indicates that you must replace the parameter with a value. See

“Format Conventions for Commands” later in this chapter.

Ctrl Bold text represents a key on your keypad. For example, Tab

represents the Tab key and M represents the letter M key.

Ctrl-Z

When two keys are joined with a dash, press them simultaneously.

For example, if you see the command Ctrl-C, press the two keys at

the same time.

5020 Data Collection PC User’s Manual codecode3399

xviii

Format Conventions for Input From a Keyboard or Keypad (continued)

Convention Description

Shows the key you must press on the 5020 PC. For example, “press

” directs you to press the right Enter key on the 5020 keypad.

Shows a series of 5020 keys you must press and release in the order

shown. For example, “Press to access the Configure

menu.”

Format Conventions for Bar Codes

You can scan the bar codes listed in this manual to enter data or perform a command.

The bar code labels in this manual are printed in the Code 39 symbology. Each bar code

includes the name and human-readable interpretation. For example:

The asterisks (*) at the beginning and end of the human-readable interpretation are the

start and stop codes for a Code 39 bar code label. If you are creating bar code labels

with a bar code utility, it may automatically supply the asterisks as the start and stop

code, so that you only need to type the actual text of the command.

Format Conventions for Commands

This manual includes sample commands that are shown exactly as you should type

them on your 5020 PC. The manual also describes the syntax for many commands,

defining each parameter in the command. This example illustrates the format

conventions used for commands:

• Scan a bar code label with this syntax:

+/$+

command

where:

+/ is the syntax for the Enter Accumulate Mode command.

$+ is the syntax for the Change Configuration command.

command is the syntax for the command you want to change.

*1234*

Part Number

*1234*

Name

Bar code (Code 39)

Human-readable

interpretation

5020U090.eps

code code 3399Before You Begin

xix

This table defines the conventions used in the example:

Convention Description

Special font Commands appear in this font. You enter the command exactly as it

is shown.

Italic

text Italics indicate a variable, which you must replace with a real value,

such as a number, filename, or keyword.

where This word introduces a list of the command’s parameters and

explains the values you can specify for them.

Other Intermec Manuals

You may need additional information when working with the 5020 data collection PC

in a data collection system. Please visit our Web site at www.intermec.com for a list of

available manuals or to access many of our current manuals in PDF format. To order

printed versions of the Intermec manuals, contact your local Intermec representative or

distributor.

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