Canon imageRUNNER ADVANCE 6575i/6565i/6555i Service Guide
Canon imageRUNNER ADVANCE 6575i/6565i/6555i Service Guide February 2016
Revision1 Page vi
VIII. Educational Training ......................................................................................................................... 33
A. imageRUNNER ADVANCE 6500 Training .................................................................................... 33
1. Learning Path for New Service Technicians ............................................................................. 33
2. Learning Path for Technicians with imageRUNNER ADVANCE 8000/8200 and 6000/6200
Series Certification ......................................................................................................................... 34
B. Certification .................................................................................................................................... 34
C. Who Should Attend ........................................................................................................................ 35
D. Training Facilities ........................................................................................................................... 35
1. Online Courses ......................................................................................................................... 35
2. Classroom Training Facilities .................................................................................................... 35
E. Course Equipment ......................................................................................................................... 35
F. Service Materials ............................................................................................................................ 36
IX. Servicing Notes ................................................................................................................................. 37
A. Power and Plug Requirements ...................................................................................................... 37
B. Installation Weight & Dimensions .................................................................................................. 39
C. Installation Space Requirements ................................................................................................... 40
D. Estimated Installation Times .......................................................................................................... 42
E. Recommended System Engineer Requirements ........................................................................... 44
F. Remote Serviceability .................................................................................................................... 45
1. imageWARE Remote ................................................................................................................ 45
2. UGW SnapShot ........................................................................................................................ 46
3. Content Delivery System .......................................................................................................... 46
4. Remote Operator’s Software Kit ............................................................................................... 48
G. Device Configuration Management ................................................................................................ 48
1. Device Configuration Manager ................................................................................................. 48
2. Device Migration Navigator ....................................................................................................... 49
H. Firmware Upgrade ......................................................................................................................... 49
1. Service Support Tool ................................................................................................................ 49
2. Content Delivery System .......................................................................................................... 50
I. LMS (License Management System) ............................................................................................. 51
J. Content Delivery System Web Site ................................................................................................ 52
K. Hard Disk Drive Handling ............................................................................................................... 53
L. Special Tools, Solvents & Oils ....................................................................................................... 53
M. Consumables ................................................................................................................................. 54
N. Consumable Parts .......................................................................................................................... 55
O. Periodically Replaced Parts ........................................................................................................... 59
P. Periodic Maintenance ..................................................................................................................... 60
Q. Soft Counter ................................................................................................................................... 64
R. MEAP Counter ............................................................................................................................... 65
S. Toner Bottle Counter ...................................................................................................................... 65
X. Limited Warranty Support ................................................................................................................ 66
A. imageRUNNER ADVANCE 6575i/6565i/6555i Limited Warranty Conditions ............................... 66
B. GPR-37/38 Drum Unit Limited Warranty ........................................................................................ 66
C. Warranty Programs ........................................................................................................................ 66
D. Service Parts Availability ................................................................................................................ 67
XI. Sample Pricing, Potential Gross Profit Ratios, and Costs ............................................................ 68
A. Device Usage Factors .................................................................................................................... 68
B. Service Revenue/Profit Calculator ................................................................................................. 69
C. Estimated Costs ............................................................................................................................. 70
1. Parts and Drum Cost ................................................................................................................ 70
2. Estimated Labor Cost ............................................................................................................... 70
3. Toner Cost ................................................................................................................................ 70
D. Sample Pricing ............................................................................................................................... 73
E. Sample Pricing for Accessories ..................................................................................................... 76