HP Compaq nc4000 Notebook PC User guide

Software Guide

hp compaq notebook series

Document Part Number: 310029-001

April 2003

This guide provides settings and procedures for managing

notebook power and security. It also provides instructions for

obtaining system information and using setup utilities to help

detect, solve, and prevent problems.

310029-001.book Page i Wednesday, March 5, 2003 2:13 PM

Microsoft and Windows are trademarks of Microsoft Corporation in the U.S.

and/or other countries. Intel, Pentium, and SpeedStep are trademarks of Intel

Corporation in the U.S. and/or other countries.

HP shall not be liable for technical or editorial errors or omissions contained

herein or for incidental or consequential damages in connection with the

furnishing, performance, or use of this material. The information in this

document is provided “as is” without warranty of any kind, including, but not

limited to, the implied warranties of merchantability and fitness for a particular

purpose, and is subject to change without notice. The warranties for HP products

are set forth in the express limited warranty statements accompanying such

products. Nothing herein should be construed as constituting an additional

warranty.

This document contains proprietary information that is protected by copyright.

No part of this document may be photocopied, reproduced, or translated to

another language without the prior written consent of Hewlett-Packard

Company.

Software Guide

First Edition April 2003

Document Part Number: 310029-001

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Software Guide iii

Contents

1 Power

Selecting a Power Source. . . . . . . . . . . . . . . . . . . . . . . . . 1–1

Understanding Standby and Hibernation . . . . . . . . . . . . . 1–2

Standby . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2

Hibernation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2

Choosing Standby, Hibernation or Shutdown . . . . . . . . . 1–4

When You Leave Your Work . . . . . . . . . . . . . . . . . . 1–4

When the Power Supply Is Uncertain . . . . . . . . . . . . 1–4

When Using Infrared or Drive Media . . . . . . . . . . . . 1–5

Using the Default Power Settings . . . . . . . . . . . . . . . . . . 1–5

Turning the Notebook On or Off. . . . . . . . . . . . . . . . 1–6

Initiating or Resuming from Hibernation . . . . . . . . . 1–7

Initiating or Resuming from Standby . . . . . . . . . . . . 1–8

Using Emergency Shutdown Procedures . . . . . . . . . 1–9

Setting Power Management Options . . . . . . . . . . . . . . . . 1–9

Accessing the Power Options Window . . . . . . . . . . . 1–9

Displaying the Power Meter Icon . . . . . . . . . . . . . . 1–10

Setting or Changing a Power Scheme . . . . . . . . . . . 1–10

Using a Security Password . . . . . . . . . . . . . . . . . . . 1–11

Processor Performance Controls

(Select Models Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–11

Windows 2000 Processor Controls . . . . . . . . . . . . . 1–11

Windows XP Processor Controls . . . . . . . . . . . . . . 1–15

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iv Software Guide

Contents

2 Security

Security Features Quick Reference . . . . . . . . . . . . . . . . . 2–1

Setting Preferences in Computer Setup . . . . . . . . . . . . . . 2–2

Using Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–2

Remembering Passwords. . . . . . . . . . . . . . . . . . . . . . 2–2

Using HP and Windows Passwords. . . . . . . . . . . . . . 2–3

Understanding Power-On Passwords. . . . . . . . . . . . . . . . 2–4

Setting Power-On Passwords. . . . . . . . . . . . . . . . . . . 2–4

Entering Power-On Passwords . . . . . . . . . . . . . . . . . 2–5

Understanding HP Administrator Passwords. . . . . . . . . . 2–5

Setting HP Administrator Passwords . . . . . . . . . . . . 2–6

Entering HP Administrator Passwords . . . . . . . . . . . 2–6

Understanding DriveLock . . . . . . . . . . . . . . . . . . . . . . . . 2–7

Setting DriveLock Passwords . . . . . . . . . . . . . . . . . . 2–8

Entering DriveLock Passwords . . . . . . . . . . . . . . . . . 2–9

Changing DriveLock Settings . . . . . . . . . . . . . . . . . 2–10

Removing DriveLock Protection. . . . . . . . . . . . . . . 2–11

Disabling a Device. . . . . . . . . . . . . . . . . . . . . . . . . . 2–12

Protecting System Information . . . . . . . . . . . . . . . . . . . 2–13

Using Information Management . . . . . . . . . . . . . . . 2–13

Setting System Information Options . . . . . . . . . . . . 2–13

3 Optical Drive Software

Using CDs and DVDs . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–1

Avoiding Hibernation and Standby . . . . . . . . . . . . . . 3–2

Copyright Warning . . . . . . . . . . . . . . . . . . . . . . . . . . 3–2

Playing CDs with Windows Media Player. . . . . . . . . . . . 3–3

Playing a CD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–3

Accessing Windows Media Player Help . . . . . . . . . . 3–3

Playing Video CDs and DVDs with WinDVD . . . . . . . . 3–4

Installing WinDVD . . . . . . . . . . . . . . . . . . . . . . . . . . 3–4

Understanding DVDs . . . . . . . . . . . . . . . . . . . . . . . . 3–4

Using DVD Region Settings . . . . . . . . . . . . . . . . . . . 3–5

Changing Region Settings . . . . . . . . . . . . . . . . . . . . . 3–6

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Contents

Software Guide v

4 Intelligent Manageability

Understanding Intelligent Manageability. . . . . . . . . . . . . 4–1

Installing Management Agent . . . . . . . . . . . . . . . . . . . . . 4–2

5 MultiBoot

Understanding the Default Boot Sequence . . . . . . . . . . . 5–2

Enabling Devices in Computer Setup . . . . . . . . . . . . . . . 5–3

Understanding MultiBoot Results . . . . . . . . . . . . . . . 5–4

Setting MultiBoot Preferences. . . . . . . . . . . . . . . . . . 5–5

Setting a New Default Boot Sequence . . . . . . . . . . . 5–5

Setting a MultiBoot Express Prompt. . . . . . . . . . . . . 5–6

Entering MultiBoot Express Preferences . . . . . . . . . 5–7

6 Presentation Mode

Opening Quick Launch Button Software. . . . . . . . . . . . . 6–2

Changing Presentation Mode Settings . . . . . . . . . . . . . . . 6–3

Using Presentation Mode . . . . . . . . . . . . . . . . . . . . . . . . . 6–4

7 Computer Setup

Using Computer Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–1

Accessing Computer Setup . . . . . . . . . . . . . . . . . . . . 7–1

Restoring Computer Setup Defaults . . . . . . . . . . . . . 7–2

Selecting from the File Menu . . . . . . . . . . . . . . . . . . 7–3

Selecting from the Security Menu . . . . . . . . . . . . . . . 7–4

Selecting from the Tools Menu . . . . . . . . . . . . . . . . . 7–4

Selecting from the Advanced Menu . . . . . . . . . . . . . 7–5

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vi Software Guide

Contents

8 Software Updates and Restorations

Preparing to Update Software . . . . . . . . . . . . . . . . . . . . . 8–1

Obtaining the Support Software CD . . . . . . . . . . . . . 8–2

Accessing Notebook Information . . . . . . . . . . . . . . . 8–2

Downloading Software from the Internet . . . . . . . . . . . . 8–3

Downloading System ROM. . . . . . . . . . . . . . . . . . . . 8–4

Downloading Other Software . . . . . . . . . . . . . . . . . . 8–5

System Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–6

Safeguarding Your Data . . . . . . . . . . . . . . . . . . . . . . 8–6

Operating System (OS) CD Repair . . . . . . . . . . . . . . 8–7

OS CD Reinstall . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–8

Reinstalling Drivers. . . . . . . . . . . . . . . . . . . . . . . . . . 8–9

Index

310029-001.book Page vi Wednesday, March 5, 2003 2:13 PM

Software Guide 1–1

1

Power

Selecting a Power Source

The notebook can run on internal power or on external power.

The following table indicates the best power sources for

common tasks.

Power Sources for Common Tasks

Task Power Source

Work in most software applications ■ Charged battery pack

■ External power supplied through

one of the following devices:

❖ AC Adapter

❖ Optional Port Replicator

❖ Optional Aircraft Adapter

❖ Optional Automobile Power

Adapter/Charger

Charge or calibrate a battery pack in

the notebook

External power supplied through:

■ AC Adapter

■ Optional Automobile Power

Adapter/Charger

Install or modify system software

Write to a CD

External power supplied through:

■ AC Adapter

■ Optional Port Replicator

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1–2 Software Guide

Power

Understanding Standby and Hibernation

Standby and Hibernation are energy-saving features that conserve

power and reduce startup time. They can be initiated by you or by

the system. Refer in this chapter to the “Choosing Standby,

Hibernation or Shutdown” section for details about when to use

each setting.

Standby

Standby reduces power to system components that are not in use.

When Standby is initiated, your work is saved in random access

memory (RAM) and the screen is cleared. When you resume

from Standby, your work returns to the screen where you left off.

Hibernation

Hibernation saves your work to a hibernation file on the hard

drive, then shuts down the notebook. When you resume from

Hibernation, your work returns to the screen where you left off. If

a power-on password has been set, the password must be entered

to resume from Hibernation. You can disable Hibernation.

However, if Hibernation is disabled, the system does not

automatically save your work if the notebook reaches a critical

low-battery condition, while power is on or in Standby.

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Power

Software Guide 1–3

In the Power Options window, Hibernation is not displayed as an

option if it has been disabled. Enable Hibernation in order to

select it in the Power Options window. To verify that Hibernation

is enabled:

■ In Microsoft Windows 2000, select Start > Settings >

Control Panel > Power options icon > Hibernate tab. Make

sure that the Enable Hibernate Support check box is selected.

■ In Windows XP, select Start > Control Panel > Power

Options icon > Hibernate tab. If Hibernation is enabled, the

Enable Hibernation check box is selected.

Ä

CAUTION: If the configuration of the notebook is changed during

Hibernation, resuming from Hibernation may not be possible.

When the notebook is in Hibernation:

■ Do not dock or undock the notebook in a Port Replicator.

■ Do not add or remove memory modules.

■ Do not insert or remove the hard drive.

■ Do not connect or disconnect external devices.

■ Do not insert or remove a PC Card or a Secure Digital (SD) card.

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1–4 Software Guide

Power

Choosing Standby, Hibernation or

Shutdown

The following sections describe when to initiate Standby or

Hibernation and when to shut down your notebook.

When You Leave Your Work

Initiating Standby clears the screen and uses less power than

leaving the notebook on. Your work returns instantly to the screen

when you resume from Standby.

Initiating Hibernation clears the screen, saves your work to the

hard drive, and uses much less power than Standby.

Shutting down the notebook and removing the battery pack is

recommended to extend the life of the battery pack when the

notebook will be disconnected from external power for an

extended period. For details on battery pack storage, refer on this

CD to the Hardware Guide, “Battery Packs” chapter.

When the Power Supply Is Uncertain

Make sure that Hibernation remains enabled, especially if you are

operating the notebook on battery power and do not have access

to an external power supply. If the battery pack fails, Hibernation

saves your work to a hibernation file and shuts down the

notebook.

It is recommended that if you pause your work when the power

supply is uncertain, initiate Hibernation, shut down the notebook,

or save your work and then initiate Standby.

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Power

Software Guide 1–5

When Using Infrared or Drive Media

Standby and Hibernation interfere with the use of infrared

communication and drive media:

■ If the notebook is in Standby or Hibernation, you cannot

initiate an infrared transmission.

■ If Standby or Hibernation is accidentally initiated while a

drive medium (such as a diskette, CD, or DVD) is in use:

❏ Your playback may be interrupted.

❏ You may see a warning message: “Putting the computer

into Hibernation or Standby may stop the playback. Do

you want to continue?” Select No.

❏ Resume from Hibernation or Standby by pressing the

power button.

❏ Audio and video may resume or you may need to restart

the drive medium.

Ä

CAUTION: To prevent possible video and audio degradation and

loss of audio or video playback functionality, do not initiate Standby

or Hibernation while using drive media.

Using the Default Power Settings

The following tables describe the factory power settings on the

notebook. You can change many of these settings according to

your preference. For more information on changing the default

settings, refer in this chapter to “Setting Power Management

Options.”

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1–6 Software Guide

Power

Turning the Notebook On or Off

Task Procedure Result

Turning on the

notebook

Press the power button.

Pressing the power button

returns the notebook to “on”

from any power mode:

Standby, Hibernation, or

shutdown.

■ The power light

turns on.

■ The operating

system loads.

Shutting down

the notebook*

Save your work and close all

open applications. Then:

■ Press the power button

and follow the on-screen

directions for shutting

down the notebook.

■ Shut down the notebook

through the operating

system:

❖ In Windows 2000,

select Start > Shut

Down > What do you

want the computer to

do? > Shut Down,

then select the OK

button.

❖ In Windows XP,

select Start > Turn Off

computer > Turn Off.

■ The power light

turns off.

■ The operating

system shuts

down.

■ The notebook

turns off.

Turning off the

display if the

notebook is

closed while the

power is on

There is no action required. Closing the notebook

activates the display

switch, which turns off

the display.

* If the system is unresponsive and you are unable to shut down the notebook

with these procedures, refer in this chapter to “Using Emergency Shutdown

Procedures.”

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Power

Software Guide 1–7

Initiating or Resuming from Hibernation

Task Procedure Result

User-initiated

Hibernation

■ In Windows 2000, select

Start > Shut down >

Hibernate, then select the

OK button.

■ In Windows XP, select

Start > Turn Off the

Computer > Hibernate.

(If the Hibernate option

is not displayed, press the

shift key.)

■ The power light

turns off.

■ The screen clears.

System-initiated

Hibernation

(with

Hibernation

enabled)

■ If the notebook is attached

to AC power, the system

will not initiate Hibernation.

■ If the notebook is running

on battery power, the

system initiates

Hibernation after 30

minutes of notebook

inactivity.

■ Power settings and

timeouts can be changed

in the Power Options

window.

■ The power light

turns off.

■ The screen clears.

Resume from

user-initiated or

system-initiated

Hibernation

Press the power button.

■ The power light

turns on.

■ Your work returns

to the screen.

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1–8 Software Guide

Power

Initiating or Resuming from Standby

Task Procedure Result

User-initiated

Standby

■ With the notebook on,

press the

Fn+F3.

■ Through the operating

system:

❖ In Windows 2000,

select Start > Shut

Down > Standby, then

select the OK button.

❖ In Windows XP,

select Start > Turn Off

the Computer >

Standby. (If the

Standby option is

not displayed, press

the

shift key.)

■ The power light

blinks.

■ The screen clears.

System-initiated

Standby

■ If the notebook is attached

to AC power, the system

will not initiate Standby.

■ If the notebook is running

on battery power, the

system initiates Standby

after 10 minutes by default

of notebook inactivity.

■ Power settings and

timeouts can be changed

in the Power Options

window.

■ The power light

blinks.

■ The screen clears.

Resume from

user-initiated or

system-initiated

Standby

Press the power button.

■ The power light

turns on.

■ Your work returns

to the screen.

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Power

Software Guide 1–9

Using Emergency Shutdown Procedures

If the notebook is unresponsive and you are unable to use normal

Windows shutdown procedures, try the following emergency

procedures:

■ Press ctrl+alt+delete. Select Shutdown.

■ Press and hold the power button for at least 5 seconds.

■ If you are unable to shut down the notebook with the power

button, disconnect the notebook from external power and

remove the battery pack.

Ä

CAUTION: Emergency shutdown procedures result in the loss of

unsaved data.

Setting Power Management Options

Many of the default power settings, such as timeouts, alarms, and

power button settings, can be changed in the Power Options

window. For example, you can set an audio alert to warn you

when the battery pack reaches a low-power condition, or you can

change the default settings for the power button.

Accessing the Power Options Window

To access the Power Options Window:

■ In Windows 2000, select Start > Settings > Control Panel >

Power Options icon.

■ In Windows XP, select Start > Control Panel > Power

Options icon.

■ In Windows 2000 or XP, double-click the Power Meter icon

on the taskbar.

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1–10 Software Guide

Power

Displaying the Power Meter Icon

The power icon is on your taskbar by default. The icon changes

shape to indicate whether the notebook is running on a battery

pack or external AC power. Double-click the icon to display the

Power Options window.

To hide or show the Power Meter icon on the taskbar:

1. Access the Power Options window.

2. Select the Advanced tab.

3. Select or clear the Always Show Icon on the Task Bar

check box.

4. Select the OK button.

✎

If you cannot see an icon you have placed on the taskbar, the icon

may be hidden. Select the arrow or vertical bar on the taskbar and

expand to view icons.

Setting or Changing a Power Scheme

The Power Schemes tab in the Power Options window assigns

power levels to system components. You can assign different

schemes depending on whether the notebook is running on a

battery pack or AC power.

You can also set a Power Scheme that initiates Standby or turns

off the display or hard drive after a time interval (timeout) that

you specify.

To set a Power Scheme, access the Power Options window >

Power Schemes tab. Select options from the lists, name the

new Power Scheme, and select Save As.

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Power

Software Guide 1–11

Using a Security Password

You can add a security feature that prompts you for a password

when the notebook turns on or resumes from Standby or

Hibernation.

To set a password prompt, access the Power Options window >

Advanced tab. Select the check box for Prompt For Password

When the Computer Goes Off Standby, and select OK.

For more information about using security passwords, refer in

this guide to the “Security” chapter, “Setting Power-On

Passwords” section.

Processor Performance Controls

(Select Models Only)

Windows 2000 and Windows XP provide different software that

enables the user to control processor performance. The central

processing unit (CPU) speed can be set for optimal performance

or for optimal power conservation.

For example, the software can be set to trigger an automatic

change in processor speed when the power source changes

between AC power and battery pack power, or when the notebook

use changes between active and idle.

Processor performance controls vary depending on the operating

system.

Windows 2000 Processor Controls

Windows 2000 notebooks with Intel Pentium M Processors with

SpeedStep technology enable the user to adjust the processor

speed. Intel SpeedStep functions independently from the power

management settings available through the operating system. You

must install SpeedStep separately.

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1–12 Software Guide

Power

Installing Intel SpeedStep

To install Intel SpeedStep technology, select Start > Software

Setup. A setup wizard loads and displays a list of available

applications. Select Intel SpeedStep and follow the instructions

on the screen. You will be prompted to reboot.

After you install SpeedStep, a tab is added to the Power Options

window, an icon is added to the taskbar, and the feature is

automatically enabled on mobile processors.

The default SpeedStep settings are Maximum Performance for

AC Power and Battery Optimized mode for battery power. (For

details on each setting, refer in this chapter to the “Choosing a

Performance Mode” section.)

To access the utility after installation, select the SpeedStep icon

on the taskbar or Start > Settings > Control Panel > Power

Options icon > Intel SpeedStep technology tab.

The SpeedStep icon on the taskbar indicates which SpeedStep

mode is active. Rest the pointer over the icon to display the

current performance mode. Right-click the icon to change the

performance mode.

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Power

Software Guide 1–13

Choosing a Performance Mode

The SpeedStep technology offers 3 preset performance modes:

■ In Maximum Performance mode, the processor runs at full

speed to provide maximum performance.

■ In Automatic mode, the processor speed increases while

the notebook is being used and decreases when the notebook

is idle.

■ In Battery Optimized mode, the processor runs at a reduced

speed to provide an optimal balance between energy

conservation and performance.

The notebook can run in any of the performance modes while it is

operating on AC power or on battery power.

Setting SpeedStep Preferences

SpeedStep settings can be accessed from the SpeedStep window

or the SpeedStep icon. SpeedStep can be enabled or disabled in

Computer Setup.

✎

If the SpeedStep window and icon are not accessible, they can be

enabled in Computer Setup. To enable the window and icon

(and other settings in the SpeedStep window), refer to “Enabling

SpeedStep in Computer Setup,” later in this chapter.

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1–14 Software Guide

Power

Using the SpeedStep Window

To open the SpeedStep window select Start > Settings > Control

Panel > Power Management icon > Intel SpeedStep technology

tab. Then set your preferences according to the following table.

Enabling SpeedStep in Computer Setup

Computer Setup, a non-Windows utility, includes settings to

enable or disable SpeedStep. For more information about

Computer Setup, refer in this guide to the “Computer Setup”

chapter.

Access the SpeedStep settings in Computer Setup.

1. To open Computer Setup, turn on or restart the notebook.

Press

F10 while the F10 = ROM Based Setup message is

displayed in the lower left of the screen.

❏ To change the language, press F2.

❏

For navigation instructions, press F1.

Preference Procedure

Assign a performance mode that

applies when the notebook is

running on battery power.

Select a performance mode

from the Running on Batteries

list, then select OK.

Assign a performance mode that

applies when the notebook is

running on AC power.

Select a performance mode

from the Plugged In list, then

select OK.

Set the notebook to remain in the

same performance mode even if

the power source changes.

Select the same performance

mode from the Running on

Batteries and Plugged In lists,

then select OK.

Remove the SpeedStep icon from

the taskbar.

1. Select the check box for

Remove Icon from Taskbar.

2. Select OK in the Advanced

window.

3. Select OK or Apply in the

main SpeedStep window.

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HP Compaq nc4000 Notebook PC User guide

HP Compaq nc4000 Notebook PC User guide

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