EPSON Stylus Scan 2000
10 -
EPSON Stylus Scan 2000
9/99
Cleaning the Print Head
If your printed image is unexpectedly light or faint, or dots are
missing from the image, you may need to clean the print head.
This unclogs the nozzles so they can deliver ink properly.
Cleaning the print head uses ink, so clean it only if print
quality declines. You can clean the print head in either of the
following ways:
❏ With the Head Cleaning utility (when connected to a local
port, not over a network)
❏ Using the printer’s control panel buttons
Using the Head Cleaning Utility
1. Make sure the printer is turned on but not printing, and the
B black and
A color ink out lights are off.
2. Do one of the following:
❏ (Windows) Click
Start, point to Settings, then select
Printers. Right-click the EPSON Stylus Scan 2000
icon and select
Properties. Click the Utility tab.
❏ (Macintosh) Open the File menu and choose
Page
Setup
or Print. Then click the Utility icon.
3. Click the
Head Cleaning icon.
4. Follow the instructions on the screen to clean the print
head. Cleaning takes about a minute, during which the
printer makes some noise and the
P power light flashes.
When the
Ppower light stops flashing, continue with the
next step.
Caution:
Never turn off the printer while the
P
power light is flashing, unless
the printer hasn’t moved or made any noise for more than 5
minutes.
5. Make sure paper is loaded and click Print nozzle check
pattern
(Windows) or Confirmation (Macintosh). Then
click
Next. The nozzle check pattern prints; see “Running a
Nozzle Check” on page 10 for details.
Using the Control Panel
Follow these steps to clean the print head:
1. Make sure the printer is turned on and not printing, and
that the
B black and
A color ink out lights are off.
2. Press the
R cleaning button and hold it down for three
seconds. Cleaning takes about a minute, during which the
printer makes some noise and the
P power light flashes.
Caution:
Never turn off the printer while the
P
power light is flashing,
unless the printer hasn’t moved or made any noise for more than
5 minutes.
3. After the
P power light stops flashing, print a page to test
the print quality and reset the cleaning cycle.
4. Run a Nozzle Check, examine the check pattern, and
respond as described below.
Running a Nozzle Check
1. Make sure the printer is turned on but not printing, and the
B black and
A color ink out lights are off.
2. Do one of the following:
❏ (Windows) Click
Start, point to Settings, then select
Printers. Right-click the EPSON Stylus Scan 2000
icon and select
Properties. Click the Utility tab.
❏ (Macintosh) Open the File menu and choose
Page
Setup
or Print. Then click the Utility icon.
3. Click the
Nozzle Check
icon on the Utility menu.
4. Follow the instructions on the screen to run the Nozzle
Check.
5. Examine the nozzle check pattern you print. It should look
something like this, with the lower pattern colored magenta,
cyan, and yellow:
Each staggered horizontal and straight vertical line should be
complete, with no gaps in the dot pattern. If any dots are
missing, as shown below, clean the print head again; see
“Cleaning the Print Head” on page 10 for instructions.
❏ If the nozzle check pattern is complete, click
Finish.
❏ If the pattern is missing dots, click
Clean to run another
cleaning cycle.
❏ If you don’t see any improvement after cleaning four or
five times, turn the printer off, wait until the next day,
and run the cleaning cycle again.
❏ If quality still doesn’t improve, one or both of your ink
cartridges may be old or damaged, and you may need to
replace them. See page 8 for instructions.
Missing dot