ACO Familio PRO Operating Instructions Manual

Brand: ACO

Model: Familio PRO

Category: Door intercom systems

Type: Operating Instructions Manual

OPERATING INSTRUCTIONS FOR VIDEO INTERPHONE SYSTEM

Familio PRO

62-002 Suchy Las, ul. Diamentowa 7, tel./fax +48 61 843 93 72

www.aco.com.pl/en

Table of Contents

1 General INFORMATION...................................................................................................................3

2Technical PARAMETERS.................................................................................................................4

2.1 Panel..........................................................................................................................................4

2.2 Monitor.......................................................................................................................................4

2.3 I/O module.................................................................................................................................4

2.4 Power-supply unit......................................................................................................................5

3 OPERATION.....................................................................................................................................5

3.1 Establishing communication from the panel..............................................................................5

3.2 Use of codes and proximity keycards........................................................................................5

3.3 Monitor configuration.................................................................................................................6

3.4 Selecting a connection with other monitors (intercom) or with the Panel.................................6

3.5 Opening the door and preview control.......................................................................................7

3.6 Bus status signalling..................................................................................................................7

3.7 PRO - I/O module......................................................................................................................7

3.8 Connecting the panel to a computer and panel configuration with the Familio PRO

application..................................................................................................................................8

3.9 Restoring factory-defined codes and adding/deleting keycards................................................9

4 SYSTEM CONNECTION AND ASSEMBLY.....................................................................................9

4.1 Panel........................................................................................................................................11

4.2 Power-supply unit....................................................................................................................13

4.3 Monitor.....................................................................................................................................13

4.4 I/O module...............................................................................................................................15

5 MOST FREQUENT PROBLEMS...................................................................................................16

6 MAINTAINING THE SYSTEM CLEAN...........................................................................................16

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IT IS NOT PERMISSIBLE TO ASSEMBLE THE SYSTEM WITHOUT

GETTING ACQUAINTED WITH THESE INSTRUCTIONS

1 GENERAL INFORMATION

The Familio Pro digital video interphone system is designed to be used for single-family and multi-

family solutions, where transmission of a video signal accompanied by an audio signal is required. The system

also allows one to establish internal connections (intercom) between monitors. The system topology is based

on Ethernet twisted pair cable, category 5e. The dedicated, energy-saving switched-mode power supply unit is

equipped with an integrated video splitter: 1 input for the exchange unit and 3 monitor outputs.

The panel has got up to 3 independent call buttons. However, it can support a higher number of

monitors assigned to the same button (address). It is also capable of reading proximity keycards and access

badges, which allows the doors to be easily opened directly from the panel. In the versions with a coded lock,

doors can additionally be opened by means of individual four digit codes.

The housing is made of stainless steel, which ensures effective protection against devastation and the impact

of atmospheric factors. It is easy to operate, functional and easy to install. The integrated camera is equipped

with infrared LEDs (emitting light invisible to the eye), which allows users to get a video image after dark,

without dazzling the interlocutor. The camera heating-up system ensures good visibility in any atmospheric

conditions and prevents the lens from getting misted over and it allows the system to operate in low

temperatures.

The video monitor has got a modern look and its totally flat front side is made of glass. The

implemented speakerphone system eliminates the need to use a telephone receiver to communicate. The front

panel is fitted with a tactile keyboard with backlit icons used to operate the monitor.

An optional (I/O) extension module allows the system to support an additional call button (e.g. a

doorbell) and a relay output (that can be used, for instance, to control an additional gate).

Advantages of the Familio Pro system:

 White keyboard backlighting,

 Ensured complete privacy during conversation,

 Support of internal communication (intercom),

 Individually configurable call signals and volume in each monitor,

 Support of up to 3 independent call addresses,

 It is possible to support several monitors at one address,

 Independent main address and intercom address for each monitor,

 Modern style housing made of stainless steel,

 Housing resistant to corrosion and devastation,

 Flush-mounted or surface-mounted housing,

 Three back-lit description fields,

 Individual call button for each address,

 It is possible to open the door with proximity keycards and access badges (RFID),

 It is possible to open the door with individual codes,

 Panel parameters can be modified with a PC application,

 Panel firmware can be upgraded remotely.

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2 TECHNICAL PARAMETERS

 Power-supply voltage 15VDC ±5%

 Connection cable type Ethernet twisted pair, cat. 5e

 Number of supported video monitors depends on the power-supply unit

2.1 Panel

 Power-supply voltage 15VDC ±5%

 Power consumption in stand-by mode ~2.5W

 Current consumption during video conversation 200mA

 Power-supply voltage of electric strike 12VDC – 15VDC

 Admissible loading of the electric strike output 1A

 Output type regular or reverse-action (factory default: regular)

 Lock activity time: 0.6 to 15s (factory default: 4s)

 Output control type: pulse to electric strike (factory default) or constant control signal

to relay

 Number of supported users up to 3

 Camera's angle of view about 75º

 Angle of vertical and horizontal camera adjustment 20º

 Connector type RJ45 socket / ARK-type screwed terminal connectors

 Front panel material Stainless steel

 Type of the input contact for external opening Normally open (NO)

 Resistance of the INPUT contact for external opening ≤ 20Ω

 INPUT contact action delay 0 - 25s (factory default: 0s)

 Room required for surface mounting of the panel 265 x 70 mm (H x W, max. panel thickness: 45 mm)

 Dimensions of the opening for flush-mounted box 269 x 73 x 32mm (H x W x D)

 Room required for flush mounting of the panel 286 x 90 mm (H x W)

 Communication with a PC USB (CDN-USB and the Familio PRO application)

 Maximum number of different opening codes 4 (1 for every user + 1 administrator's code)

 Maximum number of supported proximity keycards 40 (10 for users + 10 administrator's cards)

 Standard of the supported proximity keycards (RFID) Unique 125 kHz

2.2 Monitor

 Power-supply voltage 15VDC ±5%

 Power consumption in stand-by mode ~150mW

 Current consumption during video conversation 460mA

 LCD display diagonal 7” (640 x 480)

 Connector type RJ45 socket / ARK-type screwed terminal connectors

 Front panel material Glass

 Mounting plate dimensions 14cm x 9.2cm

 Monitor front dimensions 24cm x 12cm

2.3 I/O module

 Power-supply voltage 15VDC ±5%

 Loading of contacts 1A/250VAC

 External triggering resistance ≤ 20Ω

 Type of contacts NO/NC with shared COM point

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 Connector type RJ45 socket / ARK-type screwed terminal connectors

 Operation type monostable / bistable

 Type of additional call Normally open (NO)

2.4 Power-supply unit

 Power-supply voltage 100 – 240VAC 1.0A 50/60Hz

 Output voltage 15VDC ±5%

 Admissible loading 3A

 Mounting 35 mm DIN rail or surface mounting

 Width 6 DIN modules (106.3 mm)

3 OPERATION

3.1 Establishing communication from the panel

In order to establish communication, press the call button on the panel. If the called monitor is in the

system, it will start to ring (the call lasts for 45 s). Otherwise, the panel will generate a "busy" signal. During a

call to a monitor, it is possible to temporarily mute the ring by touching the – icon.

To receive a call, touch the telephone receiver icon. In the conversation mode, volume can be

adjusted with + and – icons. If a conversation is totally muted (the volume bar grayed out), the microphone in

the monitor is switched off as well. An established connection can last up to 4 minutes. After this period, it is

terminated.

The monitor has the function of signalling an unreceived call from the panel. In case a call from the

panel is not received, the monitor icon will blink. The signal is cancelled by touching the icon.

3.2 Use of codes and proximity keycards

In order to open the door (usually by activating the electric strike), the user should key in a correct code on the

numeric keyboard or bring a proximity keycard close to the bottom field with a surname.

It is easiest to manage codes and keycards with the Family PRO computer application. The following codes

are factory-set:

 bottom button: 1111,

second button from the bottom: 2222,

 third button from the bottom: 3333,

administrator's code: 4444.

If the key button is pressed before code keying, an additional device is activated, e.g. a gate (a special PRO-

I/O module is required).

Attention! It is recommended to change all the codes, once the Panel has been installed.

The user can modify codes from the panel in the following manner: Introduce the current code. Then, during

1.5 second, press and hold the "key" button, until (after about 4 s) the panel will issue a single sound. Then,

introduce the new four-digit code. The panel will confirm with a sequence of three sound that it has been

accepted.

By default, no proximity keycard is defined to be supported by the panel. To add keycards from the panel, one

should run the procedure of restoring factory settings for codes and cards or use a "master" card (detailed

description in chapter: 3.9 Restoring factory-defined codes and adding/deleting keycards).

If the key button is pressed before a proximity keycard is brought close to the device, an additional device is

activated, e.g. a gate (a special PRO-I/O module is required). If a non-registered keycard is brought close to

the device, the panel will generate a sequence of three sound signals.

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3.3 Monitor configuration

Fig. 3.1 Front view of the monitor

Call volume adjustment

- touch + or – in the stand-by mode

Sound tone adjustment

- touch the F2 icon during volume adjustment and select a ring tone

Screen brightness adjustment

- touch the monitor icon in the stand-by mode, then use + or –

Colour saturation adjustment

during screen brightness adjustment, touch the monitor icon; then use + or –

3.4 Selecting a connection with other monitors (intercom) or with the Panel

It is possible to establish an internal connection between monitors (intercom), when the line is not busy

(the central diode of the volume bar does not blink).

In order to establish a connection, touch the telephone receiver icon; then, select the monitor to be

connected with + or -, according to table 3.1 and touch the telephone receiver icon again.

If a device with the selected address is present in the system, the monitor will start calling it. In case the

selected number is missing, the monitor will generate a "busy" signal. The display is not switched on in the

intercom mode. In order to receive a call, proceed by analogy to the procedure described in section 3.1.

Attention! If a call is received from the panel during an intercom conversation, the internal connection is

terminated and the called monitor starts calling in the panel call mode.

In order to establish a connection with the panel, the user should touch the telephone receiver icon during

preview; the audio signal will get connected in the panel and monitor.

Volume bar status Function

Selected intercom address: 1

Selected intercom address: 2

Selected intercom address: 3

Call to all users

Table 3.1 Intercom address selection

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3.5 Opening the door and preview control

The door is opened (typically by activating the electric strike) once the key icon is touched. The preview

is switched on, once the monitor icon is touched. Both functions are available on condition that other users

are not receiving calls.

The monitor allows the user to configure the so-called auto-open function. This functionality allows the

door to be opened automatically. It can be activated, for instance, during office hours or in the case of a party,

so that any monitor call with active auto-open option will open the door. The auto-open function is activated by

holding the key icon for at least 5 s.

It is also possible to permanently switch the preview on (max. 60 minutes) by touching the monitor

icon for at least 5 s. The preview is switched off during calls from other monitors.

Activation of additional functions is confirmed with five sound signals ("bips") in a quick succession and

accompanied with brightening of the monitor or telephone receiver icons. The functions are deactivated by

analogy to their activation

3.6 Bus status signalling

The "busy" status of the bus is indicated on the monitor with blinking central diode of the volume bar.

The bus is busy, when a call is being received by another monitor.

In case the line is busy, it is impossible to establish an intercom connection, to switch the preview on or to

activate the electric strike. It is only possible to control the I/O module.

A bus error that prevents proper operation of the system (no communication with other system

components) is signalled with simultaneous blinking of the icons: telephone receiver, key and monitor. In

this state, it is possible only to activate the preview from the panel camera. It is impossible to activate the

electric strike, control the I/O module or establish a connection.

3.7 PRO - I/O module

The PRO – I/O module is an optional extension module that extends the system with an relay output

and a NO input to call specific monitors. The switchable NC/NO input contacts operate in the monostable or

bistable mode.

The module can be used, for instance, to control another gate or lighting, as well as in the function of a

doorbell from an entrance that is not fitted with a panel.

Called monitors switch the preview on and the key icon blinks for 10 s. To switch the relay, touch the F2 icon.

In the monostable mode configuration, touching the F2 icon results in switching the relay on for about 4 s,

which is confirmed with a sound signal in the monitor and with switching the PK ON diode on in the module. In

the bistable mode configuration, the relay is switched on after touching the F2 icon, which is confirmed with a

single sound signal. Switching it off is done by analogy and confirmed with a sequence of three sound signals.

The relay may also be controlled from the panel: if the key button is pressed before a code is keyed in or a

proximity keycard is used.

I/O functions are programmed with the switches located in the module, according to table 3.2.

Table 3.2 I/O module configuration

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Configuration examples are presented in table 3.3.

Table 3.3 Examples of I/O module configurations

3.8 Connecting the panel to a computer and panel configuration with the Familio PRO

application

In order to connect the panel to a PC computer and configure it with the Familio PRO application, the optional

CDN-USB cable should be used. The free application should be downloaded from the address:

www.aco.com.pl.

Before running the application, one should first of all install CDN-USB cable controllers, downloaded from

www.aco.comp.pl (Attention! For the Windows system to correctly install the controllers, the cable should be

connected to the USB port of the computer at least once after their installation).

It is recommended to power the panel only directly from the CDN-USB cable (no power pack connected to the

panel). In such case, the panel does not light up, neither does it generate sounds. It only communicates with

the PC.

When connecting the panel, one should connect the panel to the CDN-USB cable and then the cable to the

computer.

Familio PRO is operated in an intuitive way, so it does not require detailed explanation.

In order to read/write parameters from/on the panel, it is necessary to provide the correct password (factory-

set password: "000"*). Before introducing any changes into the settings, it is important to always read all the

settings from the panel first and save them to a file, in order to get a back-up copy of all the data. When

running the application for the first time, all the displayed parameters are factory-set parameters. Therefore,

when the "Save to panel" button is pressed in this case, the panel gets reset to factory settings and keycards

are removed.

The user can do the following by means of the application:

add, remove proximity keycards,

change opening codes,

set the opening activation time (time when the door is open)

configure the output type: normal – for classical electric strikes (voltage is applied to the output during door

opening), or reverse – for reverse-action electric strikes (the output is de-energised during door opening)

set output control: pulse (for electric strikes) or constant (for a relay)

set the delay for the activation of the INPUT contact for external door opening

block the restoration of factory-defined codes and keycards

set the password to block communication with a PC*

*ATTENTION The password should be changed reasonably in special cases, as it is impossible to recover or

reset a lost password. In such case, one should contact ACO servicing department and deliver the panel with

the purchase-confirming document to the department.

Panel software update:

In order to update the panel software (internal processor firmware), one should download the "Faimlio PRO

firmware update" tool and follow the instructions displayed on the computer screen. The same CDN-USB

cable should be used to perform the update operation. The cable controllers should be properly installed on

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the computer. It is absolutely necessary to prepare a back-up copy of the panel settings by means of the

Familio PRO application (as described above).

3.9 Restoring factory-defined codes and adding/deleting keycards

It is possible to restore factory-defined opening codes and add/delete proximity keycards if "Block restoration

of factory-defined codes and keycards" option is not enabled (by means of the PC application). To do this,

switch the panel power supply off, wait 5 seconds, press the call button corresponding to the flat, which an

ascribed code and cards are to be restored/deleted, switch the panel power supply on, hold the button, until

the panel issues a long continuous sound. After this operation, the panel will start to generate a fast

intermittent sound signal, which means that it has restored the factory-set code and entered the keycard

adding procedure (while deleting all the keycards that could have been ascribed before). If a keycard is

applied to the bottom surname field, when this sound is being issued (it lasts about 5 seconds), the panel will

start to open the door, which means that the first keycard (master) has been correctly read and recorded. If

another unregistered card is applied during 5 seconds after door opening, the panel will issue a short double

sound signal – the next keycard has been correctly read and registered (if the keycard is held against the field

for too long, the panel will start to open the door again). After that, one can register further keycards. Up to 10

keycards can be ascribed to one flat (button). To finish the keycard registration process, wait 5 seconds or

press the "#" button. The keycard registration procedure will get terminated. It is possible to restore the code

and delete/add cards corresponding to the administrative account only with the PC application.

Adding keycards by means of the "master" keycard:

Every first keycard that is added to a particular flat and administrative account has the status of the "master"

card that can be used to add further cards. To do this, open the door with the master card and apply an

unregistered card to the field during 5 seconds after the door was opened. The panel will start to open the door

again, which means the next keycard has been correctly read and registered. The procedure is analogous to

the one described above.

4 SYSTEM CONNECTION AND ASSEMBLY

It is recommended to use Ethernet twisted pair cable (UTP, at least category 5e) for system cabling, and to use

at least 1.5 mm2

conductors to supply power to the electric strike, while keeping the distances indicated in Fig.

4.1.

Fig. 4.1 Basic information on the length of lines and conductor types

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Notes:

1) The distance specified for cat 5e can be increased by increasing conductor cross-section area (e.g. cat 6e or by adding

a thicker conductor for the Line, GND and +DC signals). In order to connect the panel at the distance exceeding 100m,

one should implement an additional power-supply unit (e.g. DR-45-15), connected directly to the Panel.

2) UTP Cat 5e twisted pair is required to ensure correct video signal transmission. The visual signal can get distorted if

other cable types are used.

3) Power supply for the electric strike (if required) – no power-supply unit dedicated to support the electric strike

1)2)3) If conductors used to connect the system differ from the recommended ones or the distances exceed the specified

values, system installation is still possible, yet one should perform a test connection of the set and check, if the entire

system functions correctly. One can also get in touch with the technical support at www.aco.com.pl, [email protected]

The wiring of the video interphone system (especially the audio/video signal condutors) should not run in close

vicinity of other installations (power-supply, telecommunication, alarm system lines), as the proximity may have

an adverse impact on the system operation.

The RJ45 jack should be crimped according to standard T568B. The signals on particular lines are presented

in Fig. 4.2.

Before switching the power on, one should ensure that all the connections have been made in

compliance with the diagram, that RJ45 plugs are correctly crimped and that there are not short-

circuits between cable conductors.

Fig. 4.2 Distribution of lines in RJ45 connector

Fig. 4.3 presents the basic connection diagram of the Familio PRO system that uses one monitor.

Fig. 4.3 Basic connections of the Familio PRO system

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ATTENTION!

To ensure proper functioning and operation safety, the installed panel should be connected to a ground line.

The "ground" terminal on the panel body should be connected to an appropriate protective installation (PE) –

this concerns a metal box.

4.1 Panel

Fig. 4.4 Mounting of the box and the surface-mounted panel

The panel should be mounted in such a way, as to minimize the impact of adverse atmospheric

conditions, especially that of water. The camera should be installed at the required height, typically 1.6 m

above the ground. To ensure the visual field is optimum, one should experiment with the actual place of

mounting and panel position. Avoid places, where the camera lens could be exposed to direct, perpendicular

light rays (sunlight, street lamps, etc.). The box for flush-mounting (or a flush-mounting adapter) should be

mounted in an appropriate opening in the wall (or a brick column by means of plaster and expansion plugs (5)

(or appropriate screws) inserted into boreholes, so that the box flange surface is flush with the wall/column

surface. In case the device is to be mounted on a steel post (or similar structure, where the max. wall

thickness is 32 mm), one should use an additional set of seals and bolts (3) that can be purchase separately.

Cables should be introduced into the box through opening (1) in the box base (to get a bigger opening, remove

the hole plug). Auxiliary openings (4) are used for temporary mounting, for instance, with nails, when the

device is mounted on soft material surfaces (e.g. styrofoam). Openings (4) also facilitate mounting, when

caulking foam is used. Hole plug (2) should be removed, to mount the additional module in its place. To ensure

the enclosure is as hermetic as possible, cut only the openings that are indispensable to mount the panel. The

seal should be installed just before mounting the interphone panel (to prevent it from getting soiled or

covered with dust). Implement a seal made of a single section of silicone cord. Cut the seal only when it has

been set in the housing. Check the condition of the seal and the groove. If there are cracks, deformations in

the seal and/or the groove or the seal and/or the groove are soiled, the enclosure will not be hermetic. Place

the seal in the box groove, press it inside by passing a finger along the groove, do not stretch (stretching

reduces the diameter), cut with scissors at the end. Do not remove the seal with pointed or metal tools. Such

objects may scratch or damage the box groove or the seal. The flush-mounting box should be mounted in an

appropriate place with openings (6) and expansion plugs or appropriate screws. Cables are introduced throug

opening (7) in the box base. Then, all housing bolts are screwed down to the assembly box by means of a 3

mm Allen key.

The panel should be connected according to the diagram presented in Fig. 4.3, when the power is off.

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INPUT +NO input for additional opening

GND Power supply ground and reference potential for the NO input

LINE Signal line

+DC Power supply voltage input

ELOCK* -Electric strike control, "-" potential

+Electric strike control, “+” potential

EL POW +Electric strike power supply, “+” potential

-Electric strike power supply, “-” potential

VIDEO V+ "+” of the symmetric video signal

V- "-” of the symmetric video signal

Table 4.1 Description of panel terminals

* Attention! If a reverse-action electric strike is use, apply jumper "REVERSE".

Panel connections can be made interchangeably by means the RJ45 socket or screwed terminal connectors.

Electric strike power supply and control lines should be made of cables appropriate for the consumed current

(typically 2x1.5 mm2). In case RJ45 connector is used, twisted pair should be crimped as shown in Fig. 4.2.

When screwed terminal connectors are used, they should be made according to 4.2: power supply to +DC and

GND terminals, the signal line to the LINE terminal, the video signal to V+ and V- terminals. If the distance

between the power-supply unit and the panel is small (up to 10 m), it is admissible to supply the electric strike

with power over the twisted pair cable and the RJ45 connector. In this case, the +DC terminal should be

connected to EL POW+, while GND to EL POW-. Such connection arrangement is not recommended. In

case of incorrect system operation, the electric strike should be supplied with power over a separate

line. An optional DC power-supply unit can be used to support the electric strike. The parameters of the unit

should correspond to these of the strike.

The INPUT terminals allow an external button/switch to be connected, to control the electric strike "from the

inside". Electric strike activation can be delayed by 0 to 25 seconds since the moment of pressing the button

(factory setting: 0 s). The maximum resistance of the INPUT circuit must not exceed 20Ω.

The communication volume is factory-set in the panel (as shown in Fig. 4.6). The volume can be corrected in

the following manner, after establishing a connection with a monitor:

"MIC" potentiometer adjusts the sensitivity of the panel microphone,

“SPK” potentiometer adjusts the volume of the panel loudspeaker.

Once these values are set with the "BALANCE" potentiometer, identify the points of panel loudspeaker

excitation (shrieking noise) and set the potentiometer half-way between these points. The volume of sounds

generated by the panel loudspeaker is set with the "PIC" potentiometer.

Fig. 4.5 Addresses ascribed to particular button Fig. 4.6 Suggested settings of panel potentiometer

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4.2 Power-supply unit

ATTENTION! To ensure proper functioning and operation safety, the power-supply unit should

be connected to 230V grid with an appropriate three-core cable and the PE terminal must

unconditionally be connected. The connection to 230V grid must be made by a qualified electrician.

The work involves exposure to voltages that are dangerous for health and life!

The power-supply unit is designed to be mounted on a DIN 35 mm rail or flush-mounted. Connections should

be made over dedicated pins with screwed terminal connections and RJ45, as shown in Fig. 4.7 and 4.8.

Fig. 4.7 Leads in the top part of the power-supply unit Fig. 4.8 Leads in the bottom part of the power-supply unit

Connect grid power supply to 230 V AC socket. Ensure the phase and the neutral conductor are connected

correctly. In case RJ45 connector is used, twisted pair should be crimped as shown in Fig. 4.2. Connect the

monitor to output 1, 2 or 3, and the panel – to the input. When screwed terminal connectors are used, they

should be made according to 4.2: power supply to +15V DC and GND terminals, the signal line to the LINE

terminal, the video signal to IN (V+ and V- terminals) from the panel and particular monitors to OUT terminal

(V1-, V1+, etc.), respectively. It is inadmissible for the device to work simultaneously with the RJ45 connector

and the screwed terminal connector on the same video channel.

The +15V DC and GND leads can be used to supply power to the electric strike (EL POW+ and EL POW-) in

the panel.

4.3 Monitor

Monitor assembly starts with the assembly plate. Bore four holes under the plate, according to the

dimensions shown in Fig. 4.9 (the template attached to set can be used). It should be remembered that the

microphone is located to the left of the monitor and it should not be covered.

Monitor addresses and intercom addresses are programmed with the switches, located in the back of the

monitor housing, according to table 4.3.

Table 4.3 Uniphone addressing

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The video terminator should be switched on in each monitor with switch 6 (ON position). It is required

to be off only in special cases, discussed in the diagrams catalogue.

The 10k line terminator (switch 5) should be switched on ONLY in the monitor that is furthest removed from the

panel. This distance is not critical. When it cannot be unequivocally determined, which monitor is the furthest

one, select one of the candidates.

Fig. 4.9 Assembly plate

Monitor connections can be made interchangeably by means the RJ45 socket or screwed terminal connectors.

In case RJ45 connector is used, twisted pair should be crimped as shown in Fig. 4.2. When screwed terminal

connectors are used, they should be made according to 4.2: power supply to +VDC and GND terminals, the

signal line to the L+ terminal, the video signal to V+ and V- terminals, respectively.

Fig. 4.10 Terminal layout of screwed terminal connector in the monitor

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To mount the monitor, slide it onto the relevant catches (1) in the plate and move it down to snap (2) (fig. 4.11).

Fig. 4.11 Mounting of the monitor

4.4 I/O module

Fig. 4.12 Connection of the I/O module: a) serial connection to the system bus, b) bus-independent

connection

The I/O module can be connected to the system at any place. Its location is not related in any way to

the supported monitor. Module connections can be made interchangeably by means the RJ45 socket or

screwed terminal connectors. In case RJ45 connector is used, twisted pair should be crimped as shown in Fig.

4.2. When screwed terminal connectors from the power-supply unit or panel are used, connect power supply

to +DC and GND terminals, the signal line to the Line terminal.

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5 MOST FREQUENT PROBLEMS

Problem Suggested solution

The monitor, once connected, does not

highlight the icons and does not react to

commands.

Check the system power-supply voltage. Check, if RJ45 pins are

correctly crimped (section 4, fig. 4.2).

The monitor does not react to commands,

touching an icon generates a triple sound

signal, the key icon is highlighted.

The auto-open function is enabled. Disable the auto-open

function (section 3.4).

The monitoring image is black and white.

When lighting conditions are poor, the camera automatically

switches to the black-and-white mode.

Check the monitor configuration, increase the colour saturation

(section 3.2).

Check, if the video line connections are correct. Excessive

voltage drop over the line.

The monitor does not confirm F2

commands

to the I/O module

Check, if the I/O module is connected correctly. If the Pwr/TX

diode is off, check the power-supply voltage.

The monitor icon blinks in the stand-by

state.

No call received from the panel. Cancel the signalling effect by

touching the monitor icon

(section 3.1).

The central diode of the volume bar blinks. The monitor indicates the line is busy. Wait until calls to other

monitors are finished.

The telephone receiver, key and monitor

icons blink simultaneously. The monitor

does not carry out commands. It is

impossible to make a call.

A line has got short-circuited. Check the signal line (Line).

The voltage during stand-by mode should be equal to

approximately 14VDC.

The additional INPUT in the panel or the

I/O module does not function, while the

device operates correctly.

Check the resistance of the input circuit of the I/O module.

Check, if it is permanently short-circuited. The resistance of the

circuit must not exceed 20Ω.

It is impossible to open the door or control

the I/O module during a call.

Excessive voltage drop / excessive resistance of the signal line

(Line). Shorten the connections or use thicker conductors for the

signal line.

Examples of installations diagrams available in the diagrams catalogue at the address www.aco.com.pl.

6 MAINTAINING THE SYSTEM CLEAN

The panel and the monitor can be cleaned with humid antistatic cloth. More persistent dirt can be

removed from the panel with stainless steel cleaning agents (e.g. used for domestic appliances). The glass

front of the vide monitor can be cleaned with windowpane cleaning agents.

ATTENTION ! Before setting to clean the power-supply unit, the power supply from the grid must be

switched off !

Do not use caustic agent, solvents or preparations that can scratch cleaned surfaces.

Attention ! In case the glass front of the video monitor gets damaged, its further use may lead to injuries and cuts!

PRINCIPLES OF STORING USED-UP ELECTRIC EQUIPMENT

Used-up electric equipment may not be stored together with other waste products. They should be stored in special

places assigned for this purpose. When disposing of used-up equipment, please address appropriate institutions or

companies that provide waste recycling services. - Directive 2002/96/ECC/ of 27.01.2003

IU0101enVB.1540

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ACO Familio PRO Operating Instructions Manual

Brand: ACO

Model: Familio PRO

Category: Door intercom systems

Type: Operating Instructions Manual

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ACO Familio PRO Operating Instructions Manual

ACO Familio PRO Operating Instructions Manual

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