16 Support
www.magix.com
You can also reach our support team by telephone:
UK: 0203 3183666 (Mon. - Fri., 09:00-16:00 GMT)
USA/Canada: 1-775-562-0527 (9 am to 5 pm EST Mon-Fri)
Denmark: 699 18763 (Mon.- Fri. 10:00 - 17:00)
Finland (Suomi): 09 42419023 (Mon.- Fri. 11:00 - 18:00)
Norway: 210 35843 (Mon.- Fri. 10:00 - 17:00)
Sweden: 0852500713 (Mon.- Fri. 10:00 - 17:00)
You can request a free access code to the phone support hotline by
clicking on this link: http://support.magix.net/phone. There you'll
also get additional information and explanations about phone
support.
Please have the following information at hand:
• Program version
• Configuration details (operating system, processor, memory, hard
drive, etc.), sound card configuration (type, driver)
• Information regarding other audio software installed
You can also contact our support team by mail:
UK/Skandinavia: MAGIX Development Support, P.O. Box 20 09 14,
01194 Dresden, Germany
US/Canada: MAGIX Customer Service, 1105 Terminal Way #302,
Reno, NV 89502, USA
Customer service & upgrades (US only)
Periodically, MAGIX offers users who purchased their software an
upgrade from a previous product to the current version. For details
about an upgrade, please call us using the following number:
Sales Department 1-305-722-5810
Monday to Friday 9am – 5pm (EST)