Lucent Technologies Metropolis DMXplore Alarm Messages And Trouble Clearing Manual

Metropolis

®

DMX

plore

Access

Multiplexer

Release 2.1

Alarm Messages and Trouble Clearing Guide

365-372-333 R2.1

CC109572222

Issue 4

June 2005

This material is protected by the copyright laws of the United States and other countries. It may not be reproduced, distributed, or altered in any

fashion by any entity (either internal or external to Lucent Technologies), except in accordance with applicable agreements, contracts or

licensing, without the express written consent of Lucent Technologies and the business management owner of the material.

Trademarks

All trademarks and service marks specified herein are owned by their respective companies.

Notice

The information in this document is subject to change without notice. Although every effort has been made to make this document as accurate,

complete, and clear as possible, Lucent Technologies and its predecessors assume no responsibility for any errors that may appear in this

document.

Federal Communications Commission (FCC) Notification and Repair Information

This equipment is designed to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are

designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This

equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions manual, may

cause interference to radio communications. Operation of this equipment in a residence is likely to cause harmful interference, in which case,

the users will be required to correct the interference at their own expense.

Security

In rare instances, unauthorized individuals make connections to the telecommunications network. In such an event, applicable tariffs require that

the customer pay all network charges for traffic. Lucent Technologies and its predecessors cannot be responsible for such charges and will not

make any allowance or give any credit for charges that result from unauthorized access.

Limited Warranty

The terms and conditions of sale will include a 1-year warranty on hardware and applicable software.

Ordering information

To order more copies of this document or other Lucent documents, please contact the Customer Information Center (CIC) at CIC Web-Site

(http://www.lucentdocs.com ).

Technical support telephone number

For technical assistance, call Lucent Technologies’ Technical Support Services (TSS) at 1-866-LUCENT8 (866-582-3688). This number is

monitored 24 hours a day.

Information product support telephone number

You can also call this telephone number to provide comments on the Metropolis

®

DMXplore Access Multiplexer or to suggest enhancements.

Comments or suggestions for enhancements can also be emailed to the Comments Hotline ([email protected]) and/or entered online at the

Online Comment Form (http://www.lucent-info.com/comments/enus/).

Lucent Technologies

Contents

BOOKMARK1::About this information productAbout this information product

BOOKMARK2::PurposePurpose xvii

BOOKMARK3::Reason for reissueReason for reissue xvii

BOOKMARK4::Safety informationSafety information xvii

BOOKMARK5::Intended audienceIntended audience xviii

BOOKMARK6::How to use this information productHow to use this information product xviii

BOOKMARK7::Conventions usedConventions used xix

BOOKMARK8::User interface to systemUser interface to system xx

BOOKMARK9::Using proceduresUsing procedures xx

BOOKMARK10::Related informationRelated information xxi

BOOKMARK11::Information product supportInformation product support xxii

BOOKMARK12::Technical supportTechnical support xxii

BOOKMARK13::How to orderHow to order xxii

BOOKMARK14::How to commentHow to comment xxiii

.....................................................................................................................................................................................................................................

1 BOOKMARK15::1 SafetySafety

BOOKMARK16::OverviewOverview 1-1

BOOKMARK17::Structure of hazard statementsStructure of hazard statements 1-2

BOOKMARK18::General notes on safetyGeneral notes on safety 1-4

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BOOKMARK19::Laser safetyLaser safety 1-7

BOOKMARK20::Electrostatic dischargeElectrostatic discharge 1-13

BOOKMARK21::Save these safety instructionsSave these safety instructions 1-16

.....................................................................................................................................................................................................................................

2 BOOKMARK22::2 Alarm listAlarm list

BOOKMARK23::OverviewOverview 2-1

BOOKMARK24::Alarm list with alarm levelsAlarm list with alarm levels 2-2

.....................................................................................................................................................................................................................................

3 BOOKMARK25::3 Alarms, conditions, and error messagesAlarms, conditions, and error messages

BOOKMARK26::OverviewOverview 3-1

BOOKMARK27::-48V power/fuse failed-48V power/fuse failed 3-5

BOOKMARK28::ABN conditionABN condition 3-7

BOOKMARK29::ACO activeACO active 3-8

BOOKMARK30::AGNE communication failureAGNE communication failure 3-9

BOOKMARK31::copy program IPcopy program IP 3-10

BOOKMARK32::CP failedCP failed 3-11

BOOKMARK33::CP not allowed - crsCP not allowed - crs 3-12

BOOKMARK34::CP not allowed - eqptCP not allowed - eqpt 3-13

BOOKMARK35::CP removed or CP failureCP removed or CP failure 3-14

BOOKMARK36::CP software upgrade requiredCP software upgrade required 3-15

BOOKMARK37::CPY-MEM<class> IPCPY-MEM <class> IP 3-16

BOOKMARK38::dormant/exec code mismatchdormant/exec code mismatch 3-19

BOOKMARK39::DS1 loopbackDS1 loopback 3-20

BOOKMARK40::DS1 trmsn test IPDS1 trmsn test IP 3-22

BOOKMARK41::DS3 loopbackDS3 loopback 3-23

BOOKMARK42::DS3 trmsn test IPDS3 trmsn test IP 3-25

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BOOKMARK43::duplicate TIDduplicate TID 3-26

BOOKMARK44::ENET terminal loopbackENET terminal loopback 3-27

BOOKMARK45::environmentnenvironmentn 3-28

BOOKMARK46::excessive holdoverexcessive holdover 3-29

BOOKMARK47::fan shelf failedfan shelf failed 3-30

BOOKMARK48::far end not LCASfar end not LCAS 3-31

BOOKMARK49::FE-LAN CP failedFE-LAN CP failed 3-32

BOOKMARK50::forced switchforced switch 3-33

BOOKMARK51::holdover mode activeholdover mode active 3-34

BOOKMARK52::illegal CP typeillegal CP type 3-35

BOOKMARK53::inc. DS3 Cbit Mismatchinc. DS3 Cbit Mismatch 3-36

BOOKMARK54::inc. DS3 sig. out of frequency defectinc. DS3 sig. out of frequency defect 3-37

BOOKMARK55::inc. (from DSX) DS1 AISinc. (from DSX) DS1 AIS 3-38

BOOKMARK56::inc. (from DSX) DS1 LOFinc. (from DSX) DS1 LOF 3-39

BOOKMARK57::inc. (from DSX) DS1 LOSinc. (from DSX) DS1 LOS 3-40

BOOKMARK58::inc. (from DSX) DS1 sig. failedinc. (from DSX) DS1 sig. failed 3-41

BOOKMARK59::inc. (from DSX) DS3 AISinc. (from DSX) DS3 AIS 3-42

BOOKMARK60::inc. (from DSX) DS3 LOFinc. (from DSX) DS3 LOF 3-43

BOOKMARK61::inc. (from DSX) DS3 LOSinc. (from DSX) DS3 LOS 3-44

BOOKMARK62::inc. (from DSX) DS3 sig. failedinc. (from DSX) DS3 sig. failed 3-45

BOOKMARK63::inc. (from fiber) DS3 AISinc. (from fiber) DS3 AIS 3-46

BOOKMARK64::inc. (from fiber) DS3 LOFinc. (from fiber) DS3 LOF 3-47

BOOKMARK65::inc. FE-LAN ANMinc. FE-LAN ANM 3-48

BOOKMARK66::inc. FE-LAN LOSinc. FE-LAN LOS 3-49

BOOKMARK67::inc. OCN line AISinc. OCN line AIS 3-50

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BOOKMARK68::inc. OCN LOFinc. OCN LOF 3-51

BOOKMARK69::inc. OCN LOSinc. OCN LOS 3-52

BOOKMARK70::inc. OCN RFI-Linc. OCN RFI-L 3-53

BOOKMARK71::inc. OCN sig. degrade (BER)inc. OCN sig. degrade (BER) 3-54

BOOKMARK72::inc. OCN sig. failed (BER)inc. OCN sig. failed (BER) 3-55

BOOKMARK73::inc. STSN AISinc. STSN AIS 3-56

BOOKMARK74::inc. STSN LOPinc. STSN LOP 3-57

BOOKMARK75::inc. STSN RFI-Pinc. STSN RFI-P 3-58

BOOKMARK76::inc. STSN sig. degrade (BER)inc. STSN sig. degrade (BER) 3-59

BOOKMARK77::inc. STSN sig. failed (BER)inc. STSN sig. failed (BER) 3-60

BOOKMARK78::inc. STSN unequippedinc. STSN unequipped 3-61

BOOKMARK79::inc. VCG failedinc. VCG failed 3-62

BOOKMARK80::inc. VCG LFDinc. VCG LFD 3-63

BOOKMARK81::inc. VCG LOAinc. VCG LOA 3-64

BOOKMARK82::inc. VT AISinc. VT AIS 3-65

BOOKMARK83::inc. VT LOPinc. VT LOP 3-66

BOOKMARK84::inc. VT RFI-Vinc. VT RFI-V 3-67

BOOKMARK85::inc. VT sig. degrade (BER)inc. VT sig. degrade (BER) 3-68

BOOKMARK86::inc. VT unequippedinc. VT unequipped 3-69

BOOKMARK87::inconsistent DCC valuesinconsistent DCC values 3-70

BOOKMARK88::install failedinstall failed 3-71

BOOKMARK89::install program IPinstall program IP 3-72

BOOKMARK90::lockout of protectionlockout of protection 3-73

BOOKMARK91::manual reference switchmanual reference switch 3-74

BOOKMARK92::manual switchmanual switch 3-75

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BOOKMARK93::manual sync. mode switchmanual sync. mode switch 3-76

BOOKMARK94::Member Signal Unacceptable - LCASMember Signal Unacceptable - LCAS 3-77

BOOKMARK95::neighbor SYSCTL CP unavailable (nbr tid = TID)neighbor SYSCTL CP unavailable (nbr tid = TID) 3-78

BOOKMARK96::NSAP count in L1 overflowedNSAP count in L1 overflowed 3-79

BOOKMARK97::NSAP count in L1 threshold crossedNSAP count in L1 threshold crossed 3-80

BOOKMARK98::NTP server(s) unreachableNTP server(s) unreachable 3-81

BOOKMARK99::Pluggable Transmission Module removedPluggable Transmission Module removed 3-82

BOOKMARK100::Port administratively disabledPort administratively disabled 3-83

BOOKMARK101::Remote client signal failedRemote client signal failed 3-84

BOOKMARK102::remote install/copy program IPremote install/copy program IP 3-85

BOOKMARK103::ring upgrade modering upgrade mode 3-86

BOOKMARK104::section DCC channel failedsection DCC channel failed 3-87

BOOKMARK105::SYSCTL CP failedSYSCTL CP failed 3-88

BOOKMARK106::time of day not provisionedtime of day not provisioned 3-89

BOOKMARK107::unexpected CP typeunexpected CP type 3-90

BOOKMARK108::unexpected or failed Pluggable Transmission Moduleunexpected or failed Pluggable Transmission Module 3-91

BOOKMARK109::VCG Failure of LCAS Protocol (Sink)VCG Failure of LCAS Protocol (Sink) 3-92

BOOKMARK110::VCG Failure of LCAS Protocol (Source)VCG Failure of LCAS Protocol (Source) 3-93

BOOKMARK111::VCG Loss of Partial CapacityVCG Loss of Partial Capacity 3-94

BOOKMARK112::version mismatchversion mismatch 3-95

BOOKMARK113::waiting for downloadwaiting for download 3-96

.....................................................................................................................................................................................................................................

4 BOOKMARK114::4 Maintenance overviewMaintenance overview

BOOKMARK115::OverviewOverview 4-1

BOOKMARK116::IntroductionIntroduction 4-2

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BOOKMARK117::System maintenance using the WaveStar

®

CITSystem maintenance using the WaveStar

®

CIT 4-3

BOOKMARK118::Maintenance philosophyMaintenance philosophy 4-4

BOOKMARK119::Maintenance signalsMaintenance signals 4-5

BOOKMARK120::Alarm and status conditions reportingAlarm and status conditions reporting 4-7

BOOKMARK121::Protection switchingProtection switching 4-11

BOOKMARK122::Unidirectional path-switched ring switchingUnidirectional path-switched ring switching 4-13

BOOKMARK123::1+1 line protection switching1+1 line protection switching 4-16

BOOKMARK124::Synchronization reference protection switchingSynchronization reference protection switching 4-19

BOOKMARK125::LoopbacksLoopbacks 4-21

BOOKMARK126::TestsTests 4-23

BOOKMARK127::ReportsReports 4-25

.....................................................................................................................................................................................................................................

5 BOOKMARK128::5 Trouble clearing proceduresTrouble clearing procedures

BOOKMARK129::OverviewOverview 5-1

BOOKMARK130::Before you beginBefore you begin 5-5

BOOKMARK131::Procedure 5-1: Address communication failure with network elementProcedure 5-1: Address communication failure with network element 5-6

BOOKMARK132::Procedure 5-2: Clear ″-48V power/fuse FA or FB failed″ alarmProcedure 5-2: Clear ″-48V power/fuse FA or FB failed″ alarm 5-11

BOOKMARK133::Procedure 5-3: Clear ″AGNE communication failure″ alarmProcedure 5-3: Clear ″AGNE communication failure″ alarm 5-14

BOOKMARK134::Procedure 5-4: Clear ″CP not allowed - crs″ alarmProcedure 5-4: Clear ″CP not allowed - crs″ alarm 5-17

BOOKMARK135::Procedure 5-5: Clear ″CP not allowed - eqpt″ alarmProcedure 5-5: Clear ″CP not allowed - eqpt″ alarm 5-20

BOOKMARK136::Procedure 5-6: Clear ″CP removed or CP failure″ alarmProcedure 5-6: Clear ″CP removed or CP failure″ alarm 5-23

BOOKMARK137::Procedure 5-7: Clear ″CP software upgrade required″ conditionProcedure 5-7: Clear ″CP software upgrade required″ condition 5-26

BOOKMARK138::Procedure 5-8: Clear ″dormant/exec code mismatch″ conditionProcedure 5-8: Clear ″dormant/exec code mismatch″ condition 5-32

BOOKMARK139::Procedure 5-9: Clear ″DS1 loopback (to DSX)″ conditionProcedure 5-9: Clear ″DS1 loopback (to DSX)″ condition 5-35

BOOKMARK140::Procedure 5-10: Clear ″DS1 loopback (to Fiber)″ conditionProcedure 5-10: Clear ″DS1 loopback (to Fiber)″ condition 5-37

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BOOKMARK141::Procedure 5-11: Clear ″DS3 loopback (to DSX)″ conditionProcedure 5-11: Clear ″DS3 loopback (to DSX)″ condition 5-39

BOOKMARK142::Procedure 5-12: Clear ″DS3 loopback (to Fiber)″ conditionProcedure 5-12: Clear ″DS3 loopback (to Fiber)″ condition 5-41

BOOKMARK143::Procedure 5-13: Clear ″duplicate TID″ alarmProcedure 5-13: Clear ″duplicate TID″ alarm 5-43

BOOKMARK144::Procedure 5-14: Clear ″ENET terminal loopback″ conditionProcedure 5-14: Clear ″ENET terminal loopback″ condition 5-45

BOOKMARK145::Procedure 5-15: Clear ″environmentn″ alarmProcedure 5-15: Clear ″environmentn″ alarm 5-47

BOOKMARK146::Procedure 5-16: Clear ″excessive holdover″ alarmProcedure 5-16: Clear ″excessive holdover″ alarm 5-49

BOOKMARK147::Procedure 5-17: Clear ″fan shelf failed″ alarmProcedure 5-17: Clear ″fan shelf failed″ alarm 5-52

BOOKMARK148::Procedure 5-18: Clear ″far end not LCAS″ conditionProcedure 5-18: Clear ″far end not LCAS″ condition 5-55

BOOKMARK149::Procedure 5-19: Clear ″FE-LAN CP failed″ alarmProcedure 5-19: Clear ″FE-LAN CP failed″ alarm 5-58

BOOKMARK150::Procedure 5-20: Clear ″forced switch″ conditionProcedure 5-20: Clear ″forced switch″ condition 5-60

BOOKMARK151::Procedure 5-21: Clear ″holdover mode active″ conditionProcedure 5-21: Clear ″holdover mode active″ condition 5-62

BOOKMARK152::Procedure 5-22: Clear ″illegal CP type″ alarmProcedure 5-22: Clear ″illegal CP type″ alarm 5-65

BOOKMARK153::Procedure 5-23: Clear ″inc. DS1″ conditions/alarmsProcedure 5-23: Clear ″inc. DS1″ conditions/alarms 5-68

BOOKMARK154::Procedure 5-24: Clear ″inc. DS3 Cbit Mismatch″ alarmProcedure 5-24: Clear ″inc. DS3 Cbit Mismatch″ alarm 5-71

BOOKMARK155::Procedure 5-25: Clear ″inc. DS3″ conditions/alarmsProcedure 5-25: Clear ″inc. DS3″ conditions/alarms 5-75

BOOKMARK156::Procedure 5-26: Clear ″inc. (from fiber) DS3″ conditionsProcedure 5-26: Clear ″inc. (from fiber) DS3″ conditions 5-79

BOOKMARK157::Procedure 5-27: Clear ″inc. FE-LAN ANM″ alarmProcedure 5-27: Clear ″inc. FE-LAN ANM″ alarm 5-81

BOOKMARK158::Procedure 5-28: Clear ″inc. FE-LAN LOS″ alarmProcedure 5-28: Clear ″inc. FE-LAN LOS″ alarm 5-86

BOOKMARK159::Procedure 5-29: Clear ″inc. OCN″ conditions/alarmsProcedure 5-29: Clear ″inc. OCN″ conditions/alarms 5-88

BOOKMARK160::Procedure 5-30: Clear ″inc. OCN RFI-L″ condition/alarmProcedure 5-30: Clear ″inc. OCN RFI-L″ condition/alarm 5-92

BOOKMARK161::Procedure 5-31: Clear ″inc. STSN″ conditions/alarmsProcedure 5-31: Clear ″inc. STSN″ conditions/alarms 5-96

BOOKMARK162::Procedure 5-32: Clear ″inc. VCG failed″ alarmProcedure 5-32: Clear ″inc. VCG failed″ alarm 5-100

BOOKMARK163::Procedure 5-33: Clear ″inc. VCG LFD″ conditionProcedure 5-33: Clear ″inc. VCG LFD″ condition 5-104

BOOKMARK164::Procedure 5-34: Clear ″inc. VCG LOA″ conditionProcedure 5-34: Clear ″inc. VCG LOA″ condition 5-106

BOOKMARK165::Procedure 5-35: Clear ″inc. VT″ conditions/alarmsProcedure 5-35: Clear ″inc. VT″ conditions/alarms 5-108

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BOOKMARK166::Procedure 5-36: Clear ″inconsistent DCC values″ alarmProcedure 5-36: Clear ″inconsistent DCC values″ alarm 5-112

BOOKMARK167::Procedure 5-37: Clear ″lockout of protection″ conditionProcedure 5-37: Clear ″lockout of protection″ condition 5-114

BOOKMARK168::Procedure 5-38: Clear ″manual reference switch″ conditionProcedure 5-38: Clear ″manual reference switch″ condition 5-116

BOOKMARK169::Procedure 5-39: Clear ″manual switch″ conditionProcedure 5-39: Clear ″manual switch″ condition 5-117

BOOKMARK170::Procedure 5-40: Clear ″manual sync. mode switch″ conditionProcedure 5-40: Clear ″manual sync. mode switch″ condition 5-119

BOOKMARK171::Procedure 5-41: Clear ″Member Signal Unacceptable - LCAS″ alarmProcedure 5-41: Clear ″Member Signal Unacceptable - LCAS″ alarm 5-120

BOOKMARK172::Procedure 5-42: Clear ″neighbor SYSCTL CP unavailable (nbr tid = TID)″ alarmProcedure 5-42: Clear ″neighbor SYSCTL CP unavailable (nbr tid =

TID)″ alarm 5-125

BOOKMARK173::Procedure 5-43: Clear ″NSAP count in L1 overflowed″ alarmProcedure 5-43: Clear ″NSAP count in L1 overflowed″ alarm 5-128

BOOKMARK174::Procedure 5-44: Clear ″NSAP count in L1 threshold crossed″ alarmProcedure 5-44: Clear ″NSAP count in L1 threshold crossed″ alarm 5-129

BOOKMARK175::Procedure 5-45: Clear ″NTP server(s) unreachable″ conditionProcedure 5-45: Clear ″NTP server(s) unreachable″ condition 5-130

BOOKMARK176::Procedure 5-46: Clear ″Pluggable Transmission Module removed″ alarmProcedure 5-46: Clear ″Pluggable Transmission Module removed″

alarm 5-132

BOOKMARK177::Procedure 5-47: Clear ″Port administratively disabled″ conditionProcedure 5-47: Clear ″Port administratively disabled″ condition 5-135

BOOKMARK178::Procedure 5-48: Clear ″Remote client signal failed″ alarmProcedure 5-48: Clear ″Remote client signal failed″ alarm 5-137

BOOKMARK179::Procedure 5-49: Clear ″ring upgrade mode″ conditionProcedure 5-49: Clear ″ring upgrade mode″ condition 5-140

BOOKMARK180::Procedure 5-50: Clear ″section DCC channel failed ″ alarmProcedure 5-50: Clear ″section DCC channel failed ″ alarm 5-142

BOOKMARK181::Procedure 5-51: Clear ″time of day not provisioned″ conditionProcedure 5-51: Clear ″time of day not provisioned″ condition 5-145

BOOKMARK182::Procedure 5-52: Clear ″unexpected CP type″ alarmProcedure 5-52: Clear ″unexpected CP type″ alarm 5-147

BOOKMARK183::Procedure 5-53: Clear ″unexpected or failed Pluggable Transmission Module″ alarmProcedure 5-53: Clear ″unexpected or failed Pluggable Transmission

Module″ alarm 5-150

BOOKMARK184::Procedure 5-54: Clear ″VCG Failure of LCAS Protocol″ alarmsProcedure 5-54: Clear ″VCG Failure of LCAS Protocol″ alarms 5-154

BOOKMARK185::Procedure 5-55: Clear ″VCG Loss of Partial Capacity″ alarmProcedure 5-55: Clear ″VCG Loss of Partial Capacity″ alarm 5-156

BOOKMARK186::Procedure 5-56: Clear ″version mismatch″ alarmProcedure 5-56: Clear ″version mismatch″ alarm 5-161

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6 BOOKMARK187::6 Supporting proceduresSupporting procedures

BOOKMARK188::OverviewOverview 6-1

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BOOKMARK189::Before you beginBefore you begin 6-4

BOOKMARK190::Procedure 6-1: Install generic and WaveStar

®

CIT software on the PCProcedure 6-1: Install generic and WaveStar

®

CIT software on the PC 6-5

BOOKMARK191::Procedure 6-2: Connect personal computer (PC) and establish WaveStar

®

CIT sessionProcedure 6-2: Connect personal computer (PC) and establish

WaveStar

®

CIT session 6-24

BOOKMARK192::Procedure 6-3: Replace a SYSCTL (VLNC1) circuit packProcedure 6-3: Replace a SYSCTL (VLNC1) circuit pack 6-35

BOOKMARK193::Procedure 6-3.1: Initial software generic installation via FTAM (2.1 or later boot code)Procedure 6-3.1: Initial software generic installation via FTAM (2.1 or

later boot code) 6-47

BOOKMARK194::Procedure 6-3.2: Initial software generic installation via FTAM (2.0 boot code)Procedure 6-3.2: Initial software generic installation via FTAM (2.0

boot code) 6-58

BOOKMARK195::Procedure 6-3.3: Initial software generic installation via FTTD (2.1 or later boot code)Procedure 6-3.3: Initial software generic installation via FTTD (2.1 or

later boot code) 6-67

BOOKMARK196::Procedure 6-3.4: Initial software generic installation via FTTD (2.0 boot code)Procedure 6-3.4: Initial software generic installation via FTTD (2.0

boot code) 6-80

BOOKMARK197::Procedure 6-3.5: Initial software generic installation via FTP (2.1 boot code)Procedure 6-3.5: Initial software generic installation via FTP (2.1 boot

code) 6-90

BOOKMARK198::Procedure 6-3.6: Initial software generic installation via FTP (2.0 boot code)Procedure 6-3.6: Initial software generic installation via FTP (2.0 boot

code) 6-104

BOOKMARK199::Procedure 6-3.7: Initial software generic installation via FTP (1.0 boot code)Procedure 6-3.7: Initial software generic installation via FTP (1.0 boot

code) 6-114

BOOKMARK200::Procedure 6-3.8: Initial software generic installation or download and upgrade via a serial connectionProcedure 6-3.8: Initial software generic installation or download and

upgrade via a serial connection 6-124

BOOKMARK201::Procedure 6-3.9: Log in serially and enable FTP and/or OSI on the LAN portProcedure 6-3.9: Log in serially and enable FTP and/or OSI on the

LAN port 6-134

BOOKMARK202::Procedure 6-4: Replace Combination circuit packProcedure 6-4: Replace Combination circuit pack 6-148

BOOKMARK203::Procedure 6-5: Replace Ethernet circuit packProcedure 6-5: Replace Ethernet circuit pack 6-153

BOOKMARK204::Procedure 6-6: Apply software genericProcedure 6-6: Apply software generic 6-157

BOOKMARK205::Procedure 6-7: Software generic copy and upgrade to a remote shelfProcedure 6-7: Software generic copy and upgrade to a remote shelf 6-161

BOOKMARK206::Procedure 6-8: Backup and restore NE database via FTPProcedure 6-8: Backup and restore NE database via FTP 6-165

BOOKMARK207::Procedure 6-8.1: Backup NE database via FTPProcedure 6-8.1: Backup NE database via FTP 6-167

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BOOKMARK208::Procedure 6-8.2: Provision automatic database backup schedule via FTPProcedure 6-8.2: Provision automatic database backup schedule via

FTP 6-169

BOOKMARK209::Procedure 6-8.3: Restore NE database via FTPProcedure 6-8.3: Restore NE database via FTP 6-174

BOOKMARK210::Procedure 6-9: Backup and restore NE database via FTTDProcedure 6-9: Backup and restore NE database via FTTD 6-177

BOOKMARK211::Procedure 6-9.1: Backup NE database via FTTDProcedure 6-9.1: Backup NE database via FTTD 6-180

BOOKMARK212::Procedure 6-9.2: Provision automatic database backup schedule via FTTDProcedure 6-9.2: Provision automatic database backup schedule via

FTTD 6-183

BOOKMARK213::Procedure 6-9.3: Restore NE database via FTTDProcedure 6-9.3: Restore NE database via FTTD 6-188

BOOKMARK214::Procedure 6-10: Backup and restore NE database via FTAMProcedure 6-10: Backup and restore NE database via FTAM 6-192

BOOKMARK215::Procedure 6-10.1: Backup NE database via FTAMProcedure 6-10.1: Backup NE database via FTAM 6-193

BOOKMARK216::Procedure 6-10.2: Restore NE database via FTAMProcedure 6-10.2: Restore NE database via FTAM 6-195

BOOKMARK217::Procedure 6-11: Observe FTP progressProcedure 6-11: Observe FTP progress 6-197

BOOKMARK218::Procedure 6-12: Disable an FTP serverProcedure 6-12: Disable an FTP server 6-199

BOOKMARK219::Procedure 6-13: Establish communications with network elementProcedure 6-13: Establish communications with network element 6-201

BOOKMARK220::Procedure 6-14: Replace pluggable transmission moduleProcedure 6-14: Replace pluggable transmission module 6-203

BOOKMARK221::Procedure 6-15: Clean optical fibers, dual LC adapters and LC lightguide buildouts (LBOs)Procedure 6-15: Clean optical fibers, dual LC adapters and LC

lightguide buildouts (LBOs) 6-214

BOOKMARK222::Procedure 6-15.1: Clean optical fibersProcedure 6-15.1: Clean optical fibers 6-217

BOOKMARK223::Procedure 6-15.2: Clean fiber adapters and circuit pack connectorsProcedure 6-15.2: Clean fiber adapters and circuit pack connectors 6-220

BOOKMARK224::Procedure 6-15.3: Optical fiber and connector inspectionProcedure 6-15.3: Optical fiber and connector inspection 6-222

BOOKMARK225::Procedure 6-16: Clean pluggable transmission moduleProcedure 6-16: Clean pluggable transmission module 6-225

.....................................................................................................................................................................................................................................

GL BOOKMARK226::GlossaryGlossary GL-1

.....................................................................................................................................................................................................................................

IN BOOKMARK227::IndexIndex IN-1

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List of tables

1 Chapter contents xviii

2 Metropolis

®

DMXplore documentation set xxi

.....................................................................................................................................................................................................................................

2 Alarm list

2-1 Metropolis

®

DMXplore, Release 2.1 alarm list 2-2

.....................................................................................................................................................................................................................................

4 Maintenance overview

4-1 Incoming signal failure conditions 4-7

4-2 UPSR switch priorities 4-13

4-3 Protection switching priorities (1+1 switch priority = forced) 4-17

4-4 Protection switching priorities (1+1 switch priority = signal

failure) 4-17

4-5 Synchronization reference protection switch priorities 4-19

4-6 Alarm filtering options 4-26

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xiii

List of figures

1 Safety

1-1 Laser warning labels 1-12

1-2 Static control wrist strap 1-15

1-3 Electrostatic discharge warning label (barred-hand symbol) 1-15

.....................................................................................................................................................................................................................................

4 Maintenance overview

4-1 UPSR switching example 4-15

4-2 Facility loopback example 4-21

4-3 Terminal loopback example 4-22

.....................................................................................................................................................................................................................................

6 Supporting procedures

6-1 WaveStar

®

CIT welcome window 6-26

6-2 WaveStar

®

CIT login window 6-27

6-3 Legal notice 6-28

6-4 Network View 6-29

6-5 NE login 6-31

6-6 NE level legal notice 6-32

6-7 Example of System View (graphical) 6-34

6-8 CIT OSI neighbor 6-40

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FIGURES

xv

6-9 Latch type 3 (swivel latch opened and closed) 6-205

6-10 Latch type 4 (swivel latch opened and closed) 6-206

6-11 Pluggable transmission module with dust plug 6-206

6-12 Examples of dust plugs 6-207

6-13 Latch type 3 (swivel latch opened and closed) 6-208

6-14 Latch type 4 (swivel latch opened and closed) 6-209

6-15 Example of inserting a pluggable transmission module into a

socket (wall-mounted shelf) 6-211

6-16 Example of inserting a pluggable transmission module into a

socket (rack-mounted shelf) 6-211

....................................................................................................................................................................................................................................

FIGURES

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About this information product

...............................................................................................................................................................................................................................................................

Purpose

This Alarm Messages and Trouble Clearing Guide (AMTCG) provides

the following information about the Metropolis

®

DMXplore Access

Multiplexer (Metropolis

®

DMXplore), Release 2.1:

• Maintenance and trouble clearing information and procedures

• A central directory of alarm messages

Reason for reissue

This document, Metropolis

®

DMXplore Access Multiplexer Alarm

Messages and Trouble Clearing Guide, 365-372-333, Issue 4, is

reissued to update existing information and provide information about

Release 2.1 features.

Release 2.1 features include support for the following:

• VLNC30 10/100-T/F Fast Ethernet Private Line circuit pack

• Client signal fail

• Locked DS1/DS3 cross-connections

• Capability to disable threshold crossing alerts on the Pointer

Justification Count parameter of an individual OC-n line.

Safety information

This information product contains hazard statements for your safety.

Hazard statements are given at points where safety consequences to

....................................................................................................................................................................................................................................

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xvii

personnel, equipment, and operation may exist. Failure to follow these

statements may result in serious consequences.

Intended audience

This Metropolis

®

DMXplore Access Multiplexer Alarm Messages and

Trouble Clearing Guide, 365-372-333 is intended primarily for

technicians in the field of telecommunications and communications

network providers.

Descriptive material in this document may be used by anyone desiring

specific information or knowledge on the operational functions and

features of Metropolis

®

DMXplore.

Procedural material in this document is written primarily for

maintenance, operation, and provisioning personnel responsible for the

operation and maintenance of the Metropolis

®

DMXplore.

How to use this

information product

The Metropolis

®

DMXplore Access Multiplexer Alarm Messages and

Trouble Clearing Guide, 365-372-333 includes both descriptive,

reference chapters and procedure chapters.

Assumptions

This document assumes that its readers have an understanding of the

following:

• Basic principles of telecommunication transmission

• Common telecommunication and system terminology (a glossary

is provided in this manual to assist you)

• Test sets and tools used in the telecommunication industry

• Local operations and functional procedures of your company

• Personal computer (PC) operation, common PC terminology, and

navigational procedures in a windows-style user interface

Chapter contents

The following table provides a brief description of the chapters in the

Metropolis

®

DMXplore Access Multiplexer Alarm Messages and

Trouble Clearing Guide, 365-372-333.

Table 1 Chapter contents

Chapter Contents

Chapter 1, “Safety”

This chapter provides important safety information and

instructions for Metropolis

®

DMXplore.

About this information product

....................................................................................................................................................................................................................................

xviii

Lucent Technologies 365-372-333 R2.1

Issue 4, June 2005

,

Table 1 Chapter contents (continued)

Chapter Contents

Chapter 2, “Alarm list”

This chapter provides the alarm list for Metropolis

®

DMXplore.

Chapter 3, “Alarms, conditions, and

error messages”

This chapter provides a brief explanatory table for each

alarm message generated by Metropolis

®

DMXplore.

Chapter 4, “Maintenance overview”

This chapter outlines the various features available to

monitor and maintain Metropolis

®

DMXplore.

Chapter 5, “Trouble clearing

procedures”

This chapter provides the procedures required to clear

conditions that cause alarms.

Chapter 6, “Supporting procedures”

This chapter provides detailed step-by-step instructions that

support other procedures.

“Glossary”

Defines terms used throughout the Metropolis

®

DMXplore

documentation.

Index Provides detailed access to the contents of this document.

Conventions used

The following conventions are used in this document.

•

This font indicates a command.

Example:

ent-user-secu

• This font indicates a document reference.

Example, Document Title, xxx-xxx-xxx (ordering

number):Metropolis

®

DMXplore Access Multiplexer Applications

and Planning Guide, 365-372-331

•

This font indicates buttons, icons, or menu items.

Example:

Configuration → Equipment

• This font indicates window and screen names or special

emphasis.

Example:

The Configure Equipment screen appears.

•

This font indicates lettering designations on the backplane, shelf,

and circuit packs.

Example:

MN/ABN LED and ACO/TST LED simultaneously light for

approximately 12 seconds and then extinguish.

About this information product

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365-372-333 R2.1

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xix

• This font indicates information output by the system or

displayed on the computer.

Example:

The response will be

/* SYSTEM TID: LT-DMXPLORE */.

• Underlined phrases indicate hyperlinks to other text in the

document or another step in the procedure.

Example: Cross-Reference (chapter-page number): “Procedure

6-2: Connect personal computer (PC) and establish WaveStar

®

CIT session” (6-24)

• Important messages are displayed as follows:

Important! This is important information.

User interface to system

Users interact with the Metropolis

®

DMXplore Access Multiplexer

using a PC and a windows-based graphical user interface (GUI). The

GUI is called the WaveStar

®

Craft Interface Terminal (WaveStar

®

CIT), which permits users to perform system operations such as

administration, provisioning, fault management, and more.

Using the

WaveStar

®

CIT

Procedures presented in this document expect users to be familiar with

the WaveStar

®

CIT and navigating through the screens of information

relating to a particular operation. The screens are designed to be

straightforward and to contain all information relating to a particular

operation. The procedures presented in this document rely on the

information provided in the screen displays. Therefore, it is imperative

that users read all the information provided in a screen before

continuing an operational function.

Using procedures

To find instructions for performing a specific job, first determine the

procedure category (for example, trouble clearing). After determining

the procedure category, go to the corresponding procedure chapter and

find the procedure in the chapter Contents table.

Procedures contain step-by-step instructions to accomplish a distinct

user job. Procedures are found in Chapter 5, “Trouble clearing

procedures”.

The procedures in Chapter 6, “Supporting procedures” are referenced

from multiple procedures to support a job function you are

performing. Go to a supporting procedure only when it is referred to

About this information product

....................................................................................................................................................................................................................................

xx

Lucent Technologies 365-372-333 R2.1

Issue 4, June 2005

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