QMS Magicolor Plus User manual

Category
Laser/LED printers
Type
User manual

This manual is also suitable for

QMS magicolor
®
/
magicolor
®
Plus
Printer User’s Guide
1800364-001B
Trademark Acknowledgements
The following are trademarks or registered trademarks of their respective owners.
Those listed as registered are registered in the United States Patent and Trademark
Office. Some trademarks are also registered in other countries. Other product
names mentioned in this manual may be trademarks or registered trademarks of
their respective owners. QMS
, QMS-PS
, the QMS logo, Crown
, the Crown
seal, PS Executive Series
, magicolor
/QMS, Inc. PostScript
is a trademark of
Adobe Systems for a page description language, which may be registered in
certain jurisdictions. Throughout this manual, “PostScript Level 2” is used to refer
to a set of capabilities defined by Adobe Systems for its PostScript Level 2 page
description language. These capabilities, among others, are implemented in this
product through a QMS-developed emulation that is compatible with Adobe’s
PostScript Level 2 language. Adobe
, Adobe Illustrator
, Adobe Photoshop
,
Tekton
/Adobe Systems. Aldus
, Aldus FreeHand
, Aldus PageMaker
/Aldus.
Apple
, AppleTalk
, ColorSync
, LaserWriter
, Macintosh
, LocalTalk
,
EtherTalk
/Apple Computer. AutoCAD
/Autodesk, Inc. Centronics
/Centronics Data Computer Corporation. Dataproducts
/Dataproducts
Corporation. CompuServe
/H & R Block. Cromalin
/Du Pont. CorelDRAW
,
Ventura Publisher
/Corel. DEC
, DECnet
, VMS
, LN03
/Digital Equipment
Corporation. FotoFlow
/Agfa. EFIColor
/Electronics for Imaging.
ColorSense
/Kodak. Dreams
/Innovative Data Design. Ethernet
/Xerox.
Harvard Graphics
/ Software Publishing. Helvetica
, Times
, Optima
,
Palatino
, New Century Schoolbook
/Linotype-Hell AG and/or its subsidiaries.
HP
, HP PCL
, HP-GL
, PaintJet
, ColorPro
/Hewlett-Packard. IBM, IBM
PC
, AT
, Token-Ring
, DisplayWrite
/IBM. Intel
/Intel. ITC Avant Garde
Gothic
, ITC Zapf Chancery
, ITC Zapf Dingbats
, ITC Bookman
, ITC
Garamond
/International Typeface Corporation, registered in the United States
and in some foreign countries. © 1994 ITC. Park Avenue
/Kingsley/ATF Type.
Letraset
, Aachen
, Freestyle
, Revue
/Esselte Pendaflex in the USA, Letraset
Canada Ltd. in Canada, and Esselte Letraset Ltd. elsewhere. © 1994 Letraset.
Lotus
1-2-3
, Lotus Manuscript
/Lotus Development. Matchprint
, Color
Key
/3M. Microsoft
, MS-DOS
, Excel
, PowerPoint
, Windows
/Microsoft.
Micrografx
, Micrografx Designer
/Micrografx. MultiMate
/MultiMate
International, an Ashton-Tate company. Novell
NetWare
/Novell.
ICC
/International Color Consortium. PhoneNET
/Farallon Computing.
SuperPaint
/Silicon Beach Software. UNIX
/AT&T Bell Laboratories.
WordPerfect
/WordPerfect. WordStar
/MicroPro International. Hammermill
,
Laser Print
/International Paper. QuarkXPress
/Quark, Inc. POCE
/Pantone,
Inc. PANTONE
is Pantone’s check-standard trademark for color reproduction
and color reproduction materials. The ENERGY STAR
logo/United States
Environmental Protection Agency. The ENERGY STAR emblem does not
represent EPA endorsement of any product or service.
Dear Customer,
Mark Twain once said that only two things in life are certain: death and taxes.
Well, if he were living today, we’re sure he’d add manuals to this list. Just about
everything you buy is accompanied by a manual—and your new QMS printer is
no exception. Now, we know that even though we’ve devoted our lives to writing
manuals, very few people actually enjoy reading them. So we’ve written this
manual with you in mind. However, there are more of you out there than there are
printers, and you all need something different. Because of this, we’ve tried to
design your manual to help you reach your destination as easily as possible:
Table of Contents—Use this section as a road map to discover what there is to
see in the manual and how the sections are related.
Overview of the DocumentationThis section functions as a Welcome Center.
It’ll give you an idea about what’s in this city (your user’s guide) as well as in
other nearby cities (other useful documentation).
Overview of the ManualAs long as you’re at the Welcome Center, you
probably want a list of local attractions. This section lets you know which chapters
you really shouldn’t miss and which you need to visit only if you have the time
and interest, or a special purpose. It’s pretty much the same information as in the
table of contents, but in a descriptive format.
Headers, Footers, and Tab Dividers—Use these features as road signs to help
you locate the section of the manual you want to visit.
Index—While some people like to wander through a city, stopping wherever they
find something interesting, others like to call ahead to make a reservation for a
specific hotel or restaurant. Our Blue Pages speed you to the information you want
quickly and without unnecessary detours. Easy on, easy off. We think you’ll find
the blue color especially useful when you have more than one manual in the binder.
We hope you enjoy your new QMS printer (and traveling through its manuals,
too!).
Your QMS Technical Writer
4
Table of Contents
Chapter 1 Introduction
Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
Printers Covered by this Manual . . . . . . . . . . . . . . . . . 1-1
The magicolor Printer Laser Printer . . . . . . . . . . . . 1-2
The magicolor Plus Laser Printer. . . . . . . . . . . . . . 1-2
About the Documentation. . . . . . . . . . . . . . . . . . . . . . . 1-3
Standard Documentation . . . . . . . . . . . . . . . . . . . . . 1-3
Other Documentation. . . . . . . . . . . . . . . . . . . . . . . . 1-4
About This Manual. . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6
Typographic Conventions . . . . . . . . . . . . . . . . . . . . 1-9
Printer Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-10
Color Laser Technology . . . . . . . . . . . . . . . . . . . . 1-10
QCOLOR Technology. . . . . . . . . . . . . . . . . . . . . . 1-10
Multiple Resolutions . . . . . . . . . . . . . . . . . . . . . . . 1-11
Software Loadable System (SLS) . . . . . . . . . . . . . 1-11
Energy Saver Mode . . . . . . . . . . . . . . . . . . . . . . . . 1-11
QMS Crown Operating System. . . . . . . . . . . . . . . 1-12
Media Flexibility . . . . . . . . . . . . . . . . . . . . . . . . . . 1-14
Automatic Jam Recovery. . . . . . . . . . . . . . . . . . . . 1-14
Convenient Control Panel Operation. . . . . . . . . . . 1-14
PS Executive Series Utilities. . . . . . . . . . . . . . . . . 1-14
PostScript Level 2 Compatibility . . . . . . . . . . . . . 1-15
Resident HP PCL 5C and HP-GL Emulation . . . . 1-15
Intel RISC-based Controller . . . . . . . . . . . . . . . . . 1-15
65 Resident PostScript Fonts. . . . . . . . . . . . . . . . . 1-16
Printer Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-16
Chapter 2 Initial Printer Setup
Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
Finding a Good Location for Your Printer. . . . . . . . . . 2-2
Location Requirements . . . . . . . . . . . . . . . . . . . . . . 2-2
i
What’s Included in the Shipment . . . . . . . . . . . . . . . . . 2-4
QMS Product Registration. . . . . . . . . . . . . . . . . . . . 2-5
Unpacking the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . 2-6
Installing Developer and Toner Cartridges . . . . . . . . 2-11
Removing the Pressure-Release Pieces . . . . . . . . . . . 2-20
Installing the Cleaning Pad and Oil Bottle. . . . . . . . . 2-24
Installing the Waste Toner Pack. . . . . . . . . . . . . . . . . 2-30
Installing the OPC Belt Cartridge. . . . . . . . . . . . . . . . 2-32
Filling the Paper Cassette . . . . . . . . . . . . . . . . . . . . . . 2-38
Starting the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-43
Connecting the Power Cord. . . . . . . . . . . . . . . . . . 2-43
Using the Power Switches. . . . . . . . . . . . . . . . . . . 2-44
The Start-up Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-44
Installing Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-46
Chapter 3 Connecting the Printer
Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1
Connecting to a Network . . . . . . . . . . . . . . . . . . . . . . . 3-1
About Macintosh Networks. . . . . . . . . . . . . . . . . . . 3-1
Connecting to a Macintosh. . . . . . . . . . . . . . . . . . . . . . 3-2
What You Need . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2
Making the Connection . . . . . . . . . . . . . . . . . . . . . . 3-3
Printing from the Macintosh . . . . . . . . . . . . . . . . . . 3-3
Installing the Printer Utilities. . . . . . . . . . . . . . . . . . 3-4
Installing LaserWriter 8.x
and the magicolor 4.1 PPD . . . . . . . . . . . . . . . . . . . 3-5
Installing Printer Description Files . . . . . . . . . . . . . 3-6
Testing Macintosh Communication. . . . . . . . . . . . . 3-8
Where to Go Now . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8
Connecting to a PC. . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-9
What You Need . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-9
How to Choose a Cable . . . . . . . . . . . . . . . . . . . . . . 3-9
Making the Connection . . . . . . . . . . . . . . . . . . . . . 3-10
PC Printing Software. . . . . . . . . . . . . . . . . . . . . . . 3-11
Installing the Windows 3.1 Driver . . . . . . . . . . . . 3-13
Printer Description Files (PC) . . . . . . . . . . . . . . . . 3-15
Testing Parallel Communication . . . . . . . . . . . . . . 3-16
ii
Testing Serial Communication . . . . . . . . . . . . . . . 3-17
Checking Serial Communication Settings. . . . . . . 3-18
About the Printer’s Communication Modes. . . . . . . . 3-22
Simultaneous Interface Operation (SIO). . . . . . . . 3-22
Emulation Sensing Processing (ESP) Modes . . . . 3-22
Chapter 4 Printer Configuration
Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
Printer Configuration Methods. . . . . . . . . . . . . . . . . . . 4-1
Configuration Method Priorities . . . . . . . . . . . . . . . 4-2
The Printer’s Control Panel . . . . . . . . . . . . . . . . . . . . . 4-3
The LCD Message Window . . . . . . . . . . . . . . . . . . 4-4
The Control Panel LEDs . . . . . . . . . . . . . . . . . . . . . 4-4
The Function Keys. . . . . . . . . . . . . . . . . . . . . . . . . . 4-5
Using the Configuration Menu. . . . . . . . . . . . . . . . . . . 4-8
Password-protected Menus . . . . . . . . . . . . . . . . . . . 4-8
Selecting Options. . . . . . . . . . . . . . . . . . . . . . . . . . . 4-8
Entering Alphanumeric Values . . . . . . . . . . . . . . . 4-10
Saving Configuration Selections . . . . . . . . . . . . . . 4-12
The Main Menu Groups . . . . . . . . . . . . . . . . . . . . . . . 4-14
The Installation Menu. . . . . . . . . . . . . . . . . . . . . . . . . 4-15
Installation/Operator Passwrd . . . . . . . . . . . . . . . . 4-15
Installation/Use Operator Pwd. . . . . . . . . . . . . . . . 4-16
Installation/Admin Password. . . . . . . . . . . . . . . . . 4-16
Installation/Use Admin Pwd . . . . . . . . . . . . . . . . . 4-16
The Operator Control Menu. . . . . . . . . . . . . . . . . . . . 4-17
Operator Control/Media . . . . . . . . . . . . . . . . . . . . 4-17
Operator Control/Copies . . . . . . . . . . . . . . . . . . . . 4-18
Operator Control/Collation . . . . . . . . . . . . . . . . . . 4-18
Operator Control/Orientation. . . . . . . . . . . . . . . . . 4-18
Operator Control/Inputbin. . . . . . . . . . . . . . . . . . . 4-18
Operator Control/Chain Inputbins. . . . . . . . . . . . . 4-19
Operator Control/Color Separation . . . . . . . . . . . . 4-19
Operator Control/Color Model . . . . . . . . . . . . . . . 4-19
Operator Control/Manual Feed Size . . . . . . . . . . . 4-19
The Administration Menu . . . . . . . . . . . . . . . . . . . . . 4-20
iii
Administration/Communications. . . . . . . . . . . . . . 4-21
Administration/Emulations . . . . . . . . . . . . . . . . . . 4-28
Administration/Special Pages . . . . . . . . . . . . . . . . 4-37
Administration/Startup Options. . . . . . . . . . . . . . . 4-39
Administration/Memory . . . . . . . . . . . . . . . . . . . . 4-42
Administration/Engine. . . . . . . . . . . . . . . . . . . . . . 4-46
Administration/Miscellaneous. . . . . . . . . . . . . . . . 4-50
Administration/Disk Operations . . . . . . . . . . . . . . 4-52
The Optional Features Menus. . . . . . . . . . . . . . . . . . . 4-54
Document Option Commands . . . . . . . . . . . . . . . . . . 4-56
Header/Trailer Page Commands . . . . . . . . . . . . . . 4-56
Header/Trailer Information Commands . . . . . . . . 4-56
HP-GL Emulation Features Commands . . . . . . . . 4-57
HP-PCL Emulation Features Commands . . . . . . . 4-57
Lineprinter Emulation Features Commands . . . . . 4-57
PostScript Emulation Features Commands. . . . . . 4-58
Printer Features Commands. . . . . . . . . . . . . . . . . . 4-58
Chapter 5 Print Media and Daily Operations
Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1
Refilling the Media Cassette. . . . . . . . . . . . . . . . . . . . . 5-1
Manual Feed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3
Printing Transparencies . . . . . . . . . . . . . . . . . . . . . . . . 5-6
Printing Labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-7
Printing on Letterhead or Other Preprinted Media. . . . 5-8
Printing on 3-Hole or Other Pre-punched Media. . . . . 5-8
Printing Envelopes . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-8
Printing on Thick Paper Stocks . . . . . . . . . . . . . . . . . . 5-8
Page Sizes, Imageable Regions and Margins. . . . . . . 5-10
Page Sizes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-10
Selecting and Storing Media. . . . . . . . . . . . . . . . . . . . 5-11
Media Selection . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-11
Media Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-11
Collating . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-12
Configuring the Printer for Collation . . . . . . . . . . 5-12
Changing Print Job Resolution . . . . . . . . . . . . . . . 5-14
iv
Adjusting Print Density . . . . . . . . . . . . . . . . . . . . . . . 5-15
Cancelling and Ending Print Jobs. . . . . . . . . . . . . . . . 5-17
Cancelling a Print Job . . . . . . . . . . . . . . . . . . . . . . 5-17
Sending an End-of-Job Indicator. . . . . . . . . . . . . . 5-17
Diagnostic and Special Pages. . . . . . . . . . . . . . . . . . . 5-19
The Start-up Page. . . . . . . . . . . . . . . . . . . . . . . . . . 5-19
The Status Pages . . . . . . . . . . . . . . . . . . . . . . . . . . 5-20
The Sample Page . . . . . . . . . . . . . . . . . . . . . . . . . . 5-21
The Registration Page . . . . . . . . . . . . . . . . . . . . . . 5-21
Header and Trailer Pages. . . . . . . . . . . . . . . . . . . . 5-21
Chapter 6 Consumables and Preventative Maintenance
Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1
Storing and Handling Consumables. . . . . . . . . . . . . . . 6-1
Storing Consumables. . . . . . . . . . . . . . . . . . . . . . . . 6-2
Handling Consumables . . . . . . . . . . . . . . . . . . . . . . 6-2
Replacing Consumables . . . . . . . . . . . . . . . . . . . . . . . . 6-4
Replacing a Toner Cartridge . . . . . . . . . . . . . . . . . . 6-4
Replacing a Developer Cartridge . . . . . . . . . . . . . . 6-7
Replacing the OPC Belt Cartridge. . . . . . . . . . . . . . 6-9
Replacing the Cleaning Pad and Oil Bottle. . . . . . 6-12
Replacing the Waste Toner Pack. . . . . . . . . . . . . . 6-14
Moving the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-18
Removing the Fuser Unit and Oil Bottle. . . . . . . . 6-19
Removing and Replacing Pressure-Release Pieces 6-22
Preventative Maintenance. . . . . . . . . . . . . . . . . . . . . . 6-25
General Tips for Extending Printer Life . . . . . . . . 6-26
Cleaning the Printer. . . . . . . . . . . . . . . . . . . . . . . . 6-26
Cleaning the Charger Unit. . . . . . . . . . . . . . . . . . . 6-27
Cleaning the Pre-Charger Unit . . . . . . . . . . . . . . . 6-31
Cleaning Register and Transfer Rollers . . . . . . . . 6-34
Cleaning the Paper Exit Rollers and Plates. . . . . . 6-37
Cleaning the Paper-Feed Roller
and the Manual-Feed Belts . . . . . . . . . . . . . . . . . . 6-38
Cleaning the Exterior of Your Printer. . . . . . . . . . 6-41
v
Chapter 7 Optimizing Color Output
Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-1
Automatic Color Control . . . . . . . . . . . . . . . . . . . . . . . 7-1
Enabling Q
COLOR for Windows. . . . . . . . . . . . . . . 7-1
Enabling Q
COLOR for the Macintosh . . . . . . . . . . . 7-2
Fine-Tuning Color Output . . . . . . . . . . . . . . . . . . . . . . 7-4
Printer Default Halftone Settings . . . . . . . . . . . . . . 7-4
Dither Pattern. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-7
Gamma Correction. . . . . . . . . . . . . . . . . . . . . . . . . . 7-8
Printer-Resident Color Rendering Dictionaries . . . 7-8
Color Management. . . . . . . . . . . . . . . . . . . . . . . . . . . 7-10
Device Calibration. . . . . . . . . . . . . . . . . . . . . . . . . 7-10
Color Matching . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-10
Methods of Color Matching . . . . . . . . . . . . . . . . . . . . 7-11
Color Matching with a CMS . . . . . . . . . . . . . . . . . 7-11
Color Matching with PostScript Level 2. . . . . . . . 7-12
PANTONE
* Color Matching . . . . . . . . . . . . . . . 7-13
The Resident PostScript Fonts . . . . . . . . . . . . . . . . . . 7-15
The Resident HP PCL Fonts. . . . . . . . . . . . . . . . . . . . 7-18
Chapter 8 Printer Options
Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-1
The Sheet Feeder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-1
Installing the Sheet Feeder. . . . . . . . . . . . . . . . . . . . 8-1
Using the Envelope Cassette . . . . . . . . . . . . . . . . . . . . 8-5
Font and Emulation Cards . . . . . . . . . . . . . . . . . . . . . . 8-9
Using Font and Emulation Cards. . . . . . . . . . . . . . 8-10
Security Cards. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-13
Using a Security Card . . . . . . . . . . . . . . . . . . . . . . 8-13
Removing the Controller Board . . . . . . . . . . . . . . . . . 8-18
Replacing the Controller Board . . . . . . . . . . . . . . . . . 8-20
Single In-Line Memory Modules (SIMMs) . . . . . . . 8-22
vi
* Pantone Inc.’s check-standard trademark for color reproduction and color reproduction materials.
Installing a Network Interface . . . . . . . . . . . . . . . . . . 8-26
Using an Optional Network Interface . . . . . . . . . . 8-32
Centronics to Dataproducts Conversion. . . . . . . . . . . 8-32
Internal Hard Disk Installation. . . . . . . . . . . . . . . . . . 8-38
Using External Hard Disks. . . . . . . . . . . . . . . . . . . . . 8-42
Identifying External Hard Disks . . . . . . . . . . . . . . 8-44
Formatting an External Hard Disk. . . . . . . . . . . . . 8-44
Installing an Optional Card Font or Emulation. . . 8-46
Removing an Optional Card Font or Emulation . 8-48
Formatting the Internal Hard Disk . . . . . . . . . . . . . . . 8-49
Installing Print System Software and Fonts . . . . . . . . 8-51
Installing System Sostware from a PC
to a Functional Printer . . . . . . . . . . . . . . . . . . . . . . 8-51
Installing System Sostware and Fonts from a PC
to a Non-Functional Printer . . . . . . . . . . . . . . . . . . 8-53
Installing System Sostware from a Macintosh
to a Functional Printer . . . . . . . . . . . . . . . . . . . . . . 8-56
Installing System Sostware and Fonts
from a Macintosh to a Non-Functional Printer . . . 8-57
Chapter 9 Troubleshooting
Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-1
Responding to Status Messages . . . . . . . . . . . . . . . . . . 9-1
Service Call Messages . . . . . . . . . . . . . . . . . . . . . . . 9-4
Clearing Media Jams . . . . . . . . . . . . . . . . . . . . . . . . . . 9-5
Clearing Misfeed Jams. . . . . . . . . . . . . . . . . . . . . . . 9-5
Clearing Inner Jams. . . . . . . . . . . . . . . . . . . . . . . . . 9-9
Clearing Outer Jams. . . . . . . . . . . . . . . . . . . . . . . . 9-14
If the Media Jam Message Stays On . . . . . . . . . . . 9-17
Jam Recovery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-17
Preventing Media Jams. . . . . . . . . . . . . . . . . . . . . . . . 9-18
Preventing Envelope Jams. . . . . . . . . . . . . . . . . . . 9-19
Internal Hard Disk Problems . . . . . . . . . . . . . . . . . . . 9-19
Miscellaneous Problems: A Quick Check . . . . . . . . . 9-20
IBM PC and Compatible Computer Checklist . . . 9-22
Apple Macintosh Checklist . . . . . . . . . . . . . . . . . . 9-22
Mechanical Problems . . . . . . . . . . . . . . . . . . . . . . . . . 9-23
vii
Control Panel Selections Don’t Take Effect . . . . . 9-23
Data LED Stays Lit . . . . . . . . . . . . . . . . . . . . . . . . 9-24
No Start-up Page . . . . . . . . . . . . . . . . . . . . . . . . . . 9-24
Printer Resets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-25
Printer Locks Up . . . . . . . . . . . . . . . . . . . . . . . . . . 9-25
Blank Pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-25
Not All Pages Print . . . . . . . . . . . . . . . . . . . . . . . . 9-26
Print Quality Problems . . . . . . . . . . . . . . . . . . . . . . . . 9-27
Generally Poor Print Quality. . . . . . . . . . . . . . . . . 9-27
Specific Print Quality Problems . . . . . . . . . . . . . . 9-27
Placing a Service Call. . . . . . . . . . . . . . . . . . . . . . . . . 9-33
Appendix A QMS Customer Support
QMS Customer Support . . . . . . . . . . . . . . . . . . . . . . . . A-1
QMS National Service . . . . . . . . . . . . . . . . . . . . . . . . . A-3
QMS World-wide Offices . . . . . . . . . . . . . . . . . . . . . . A-4
Appendix B Technical Specifications
Print Engine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-1
Controller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-2
Internal Hard Disk . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-3
Electrical Requirements . . . . . . . . . . . . . . . . . . . . . . . . B-3
Environmental Requirements. . . . . . . . . . . . . . . . . . . . B-4
Media Handling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-5
Consumables. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-7
Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-8
SIMMs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-8
Warranty Considerations . . . . . . . . . . . . . . . . . . . . . . . B-9
How Consumables Affect Your Warranty . . . . . . . B-9
How Electrostatic Discharge
Affects Your Warranty . . . . . . . . . . . . . . . . . . . . . B-10
Cable Pinouts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-11
LocalTalk. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-11
Macintosh to Serial . . . . . . . . . . . . . . . . . . . . . . . . B-11
Serial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-12
viii
IBM PC/XT, PC/AT, and
Compatible Computers . . . . . . . . . . . . . . . . . . . . . B-12
Centronics Parallel. . . . . . . . . . . . . . . . . . . . . . . . . B-13
Notes to the Centronics Parallel Cable
Pinouts Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-14
1284 Parallel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-15
Dataproducts Parallel. . . . . . . . . . . . . . . . . . . . . . . B-16
Appendix C Notices
FCC Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . C-1
Canadian Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-1
Vfg 1046/1984 Conformity Statement . . . . . . . . . . C-2
Bescheinigung des Herstellers/Importeurs . . . . . . . C-2
Declaration of Manufacturer/Importer . . . . . . . . . . C-2
Electronics Emissions . . . . . . . . . . . . . . . . . . . . . . . C-2
Laser Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-3
Proprietary Statement . . . . . . . . . . . . . . . . . . . . . . . C-3
Copyright Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . C-3
Manual Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-3
Colophon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-4
Appendix D Additional Technical Information
Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-1
How Your Printer Works . . . . . . . . . . . . . . . . . . . . . . . D-1
Memory. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-3
Memory Management . . . . . . . . . . . . . . . . . . . . . . . D-3
The Memory Clients. . . . . . . . . . . . . . . . . . . . . . . . . . . D-4
Frame Buffer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-5
PostScript Heap . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-5
Spool Buffers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-6
PostScript Font Cache . . . . . . . . . . . . . . . . . . . . . . . D-6
Emulation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-7
Temporary Emulation . . . . . . . . . . . . . . . . . . . . . . . D-7
Display List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-8
ix
Disk Cache. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-8
MB Printer Mem . . . . . . . . . . . . . . . . . . . . . . . . . . . D-9
System Memory. . . . . . . . . . . . . . . . . . . . . . . . . . . . D-9
Hard Disk Management . . . . . . . . . . . . . . . . . . . . . . . . D-9
Spooling Overflow. . . . . . . . . . . . . . . . . . . . . . . . . D-10
PS Protocol . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-10
PS Protocol Menu for Optional Network
Interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-12
Advantages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-13
Implementation . . . . . . . . . . . . . . . . . . . . . . . . . . . D-13
Updated DOCs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-14
PCL 5 Emulation Terminology . . . . . . . . . . . . . . . . . D-14
Font . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-14
Font Index Number . . . . . . . . . . . . . . . . . . . . . . . . D-15
Object. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-15
Resource. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-16
Updated PCL 5 DOCs . . . . . . . . . . . . . . . . . . . . . . . . D-17
Glossary
Index
x
Chapter 1
Introduction
Chapter highlights:
About the documentation
About your QMS magicolor printer
Introduction
This chapter provides a brief overview of the products covered in
this manual, an explanation of the printer documentation, and an
explanation of the printers’ main features and benefits.
Printers Covered by this Manual
This manual covers two versions of the magicolor Laser Printer:
the magicolor and the magicolor Plus. Throughout the manual, we
use the name “magicolor” when we’re presenting information that
is relevant for both printers. We use the namemagicolor Plus”
when we’re presenting information that is relevant only to the
magicolor Plus Laser Printer.
REMOTE
SWITCH
Fig. 1.1 The QMS magicolor/magicolor Plus
Chapter 1
Introduction 1-1
The magicolor Printer Laser Printer
Your QMS magicolor Laser Printer produces 300 or 600 dpi color
or 600 dpi monochrome prints, using advanced color laser
technology combined with the QMS Crown multitasking printer
operating system. The magicolor prints in color at a rate of 2 to 3
pages per minute, and in monochrome at 8 pages per minute. It
prints on plain or laser paper and on transparencies and labels, and
supports letter, legal, executive, and A4 media sizes. The printer
ships with either 12 or 28 MB of RAM. See “Printer Features,”
later in this chapter, for a detailed list of your printer’s capabilities.
The magicolor Plus Laser Printer
The magicolor Plus has the same features as the magicolor, plus
faster print speed (3 to 6 pages per minute in color; 12 pages per
minute in monochrome), envelope and thick stock support, and an
Energy Saver mode for reduced power consumption when not
printing. It ships with either 12 or 24 MB of RAM.
Chapter 1
1-2 Introduction
About the Documentation
Your printer comes with several pieces of documentation, but you
don’t have to read it all to use your printer. In fact, you may never
refer to some sections at all, depending on how you use the printer
and what environment you use it in. However, the more familiar
you are with the documentation, the easier it’ll be for you to achieve
the results you want from your printer. Read this section to learn
how we’ve organized information and which documents you’ll
probably refer to most often.
Standard Documentation
The following six pieces of standard documentation accompany
your printer.
QMS magicolor Laser Printer Setup Guide
This fold-out document explains how to set up the
magicolor printer for the first time. (Printer set-up
information is also included in chapter 2, “Initial Printer
Setup.”
QMS magicolor Printer User’s Guide
You’re looking at it right now. The “About This Manual”
section, later in this chapter, details the contents of this
guide.
QMS Crown Document Option Commands
This document lists and explains Document Option
Commands (DOCs). You insert these commands into
documents or separator files to enable job-specific printer
features (or special features that your application or page
description language can’t access). In most cases, only
Chapter 1
Introduction 1-3
advanced network users and system administrators need
this information.
QMS Crown Network Notes
These notes provide tips for getting the best performance
from your printer if it’s connected to a network through the
parallel or serial port. In most cases, only advanced
network users and system administrators need this
information. This manual is contained one of the disks
shipped with your printer. The README file on the disk
explains how to access the manual.
HP PCL 5 Emulation Technical Reference
This document covers the HP PCL 5 emulation. In most
cases, only advanced PCL 5 users and system
administrators need this information.
QMS Crown Technical Reference
This document provides advanced technical information,
including information on communication protocols,
HP-GL emulation, HP PCL emulation, CCITT, and
PostScript emulation. In most cases, only advanced users
and system administrators need this information. This
manual is contained one of the disks shipped with your
printer. The README file on the disk explains how to
access the manual.
Other Documentation
Other sources of information you may find helpful are
HP PCL 5C Technical Support Notes
These notes cover the HP PCL 5C color commands. They
are available free through CompuServe, the QMS bulletin
Chapter 1
1-4 Introduction
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QMS Magicolor Plus User manual

Category
Laser/LED printers
Type
User manual
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