Raritan Dominion User Station User guide

Dominion User Station

User Guide

Release 4.3.0

KXUST

-1I-v4.3.0-E

January 2021

255-62-0011-00

ii

• Virtual Dual Video KVM Access Method for 2 Dominion KX4-101 devices:

Managing Targets and Access Methods (on page 42)

• Autologin and Window Layout sharing for Keyboard/Mouse Sharing setups:

Configuring Keyboard/Mouse Sharing (on page 185)

• Record snapshots in port scanning: Port Scanner (on page 67)

• Mute and Unmute Audio Settings in the Access Client: Connecting Audio

Devices (on page 91)

• Support for connecting to disk images in the Access Client: Connecting

Local USB Drives and Local Disk Images (on page 95)

• Expanded support for all client types in window management: Window

Management (on page 110)

• Desktop Scaling option for RDP: Access Client Settings (on page 114)

• Customize Dominion User Station's logos and background: Customization

(on page 177)

• Security features:

 Strong Password Settings (on page 171)

 Block users for failed logins: User Blocking (on page 173)

 Restricted Service Agreement feature: Restricted Service Agreement

(on page 174)

• Support for network bond connections: Network Connections - Bond

Connections (on page 227)

• Support for OpenVPN connections: OpenVPN Connections (on page 229)

• Custom Discovery Port and HTTPS Port: Adding KVM Switches (on page

29)

What's New in the Dominion User Station

User Guide for Release 4.3.0

What's New in the Dominion User Station User Guide for Release 4.3.0

iii

This document contains proprietary information that is protected by copyright.

or translated into another language without express prior written consent of

Raritan, Inc.

mentioned in this document are registered trademarks or trademarks of and

are the property of their respective holders.

FCC Information

This Equipment has been tested and found to comply with the limits for a Class

B digital device, pursuant to Part 15 of the FCC rules. These limits are designed

to provide reasonable protection against harmful interference in a residential

installation. This equipment generates, uses and can radiate radio frequency

energy and, if not installed and used in accordance with the instructions, may

cause harmful interference to radio communications. However, there is no

guarantee that interference will not occur in a particular installation. If this

equipment does cause harmful interference to radio or television reception,

which can be determined by turning the equipment off and on, the user is

encouraged to try to correct the interference by one or more of the following

measures:

- Reorient or relocate the receiving antenna.

- Increase the separation between the equipment and receiver.

- Connect the equipment into an outlet on a circuit different from that to which

the receiver is connected.

- Consult the dealer or an experienced radio/TV technician for help.

VCCI Information (Japan)

Chapter 1: What's New in the Dominion User Station User Guide for Release 4.3.0

iv

Raritan is not responsible for damage to this product resulting from accident,

disaster, misuse, abuse, non-Raritan modification of the product, or other

events outside of Raritan's reasonable control or not arising under normal

operating conditions.

If a power cable is included with this product, it must be used exclusively for

this product.

v

Contents

What's New in the Dominion User Station User Guide for Release 4.3.0 ii

Introduction 1

Overview ...................................................................................................................................................... 1

Package Contents ......................................................................................................................................... 2

Product Features .......................................................................................................................................... 2

Product Features ............................................................................................................................... 2

Introduction to the User Station .................................................................................................................. 3

Front View ......................................................................................................................................... 3

Rear View .......................................................................................................................................... 4

Side View ........................................................................................................................................... 4

Introduction to the Software........................................................................................................................ 5

Login Screen ...................................................................................................................................... 5

Main Screen and Main Toolbar ......................................................................................................... 7

Online Help........................................................................................................................................ 8

Help on Hotkeys ................................................................................................................................ 9

Getting Started 12

Installation and Configuration .................................................................................................................... 12

Step 1: Connect the Equipment ...................................................................................................... 12

Step 2: Initial Log in to the Dominion User Station ......................................................................... 14

Step 3: Add KX Devices (without CC-SG integration) ...................................................................... 14

Step 4: Access KVM Switches and Ports (without CC-SG integration) ............................................ 17

Step 5: Use the KVM Client ............................................................................................................. 18

Basic Network Settings ............................................................................................................................... 21

Logout or Shutdown ................................................................................................................................... 23

VESA Mount (Optional) .............................................................................................................................. 23

Rackmount Using L-type Brackets (Optional) ............................................................................................. 25

Managing KVM Switches and Ports 27

User Station Configuration ......................................................................................................................... 27

Adding KVM Switches ................................................................................................................................. 29

Editing KVM Switches ................................................................................................................................. 31

Deleting KVM Switches............................................................................................................................... 32

Importing KVM Switches ............................................................................................................................ 33

Bulk Import Examples ..................................................................................................................... 36

Configuring KVM Ports ............................................................................................................................... 36

Unavailable Hotkeys for Port Access ............................................................................................... 38

Port Data Retrieval Status ............................................................................................................... 39

Contents

vi

Dominion Serial Access Module (DSAM) Ports ............................................................................... 41

Managing Targets and Access Methods 42

Adding Targets and Access Methods .......................................................................................................... 43

Editing and Deleting Targets and Access Methods .................................................................................... 50

Configuring Access Settings ........................................................................................................................ 52

Known Limitations on Targets .................................................................................................................... 56

Navigation and Access 58

Port Navigator ............................................................................................................................................ 59

Identifying States of KVM Switches and Ports ........................................................................................... 62

Identifying External Media ......................................................................................................................... 63

Dual Video Port Status ............................................................................................................................... 63

Using Search ............................................................................................................................................... 64

Using Filters ................................................................................................................................................ 64

Port Scanner 67

Operating the Port Scanner ........................................................................................................................ 68

Scanner Options ......................................................................................................................................... 70

Port Scanner Settings ................................................................................................................................. 71

Using the KVM Client 74

Connection Properties ................................................................................................................................ 75

Default Connection Properties ........................................................................................................ 77

Text Readability ............................................................................................................................... 77

Color Accuracy ................................................................................................................................ 78

Video Mode ..................................................................................................................................... 78

Noise Filter ...................................................................................................................................... 78

Keyboard Macros ....................................................................................................................................... 79

Mouse Settings ........................................................................................................................................... 80

Synchronize Mouse ......................................................................................................................... 81

Single Mouse Cursor ....................................................................................................................... 81

Dual Mouse Modes ......................................................................................................................... 82

Mouse Synchronization Tips ........................................................................................................... 84

Video Settings ............................................................................................................................................. 85

Advanced Video Settings ................................................................................................................. 87

Advanced Color Settings ................................................................................................................. 88

Peripheral Devices and USB Settings .......................................................................................................... 89

Audio Device ................................................................................................................................... 91

Virtual Media................................................................................................................................... 93

SmartCard Reader ........................................................................................................................... 99

Disconnecting a Virtual Device ...................................................................................................... 103

Contents

vii

USB Profiles ................................................................................................................................... 104

Power Control .......................................................................................................................................... 106

External Device Control ............................................................................................................................ 107

View Settings ............................................................................................................................................ 108

Fit window to Target ..................................................................................................................... 108

Retain Window Size....................................................................................................................... 108

Scale Video .................................................................................................................................... 108

Show Window Decorations ........................................................................................................... 109

Full-Screen Mode .......................................................................................................................... 109

Cursor Shape ................................................................................................................................. 109

Window Management .............................................................................................................................. 110

Dual Video Port Connections.................................................................................................................... 112

Setting User Preferences 113

Access Client Settings ............................................................................................................................... 114

Single Mouse Mode for Dual Monitor Targets .............................................................................. 118

Managing Keyboard Macros..................................................................................................................... 118

Executing Macros .......................................................................................................................... 120

Editing or Deleting Macros ............................................................................................................ 120

Keyboard Macro Example ............................................................................................................. 121

Audio Settings .......................................................................................................................................... 121

Hotkeys and Gestures .............................................................................................................................. 122

Move Keys ..................................................................................................................................... 124

Switch Keys.................................................................................................................................... 125

Window Layouts ....................................................................................................................................... 126

Port Scanner Settings ............................................................................................................................... 127

Change Password ..................................................................................................................................... 130

Administration Features 131

Users ......................................................................................................................................................... 132

Editing or Deleting Users ............................................................................................................... 134

User Groups .............................................................................................................................................. 135

Privileges ....................................................................................................................................... 136

Editing or Deleting User Groups .................................................................................................... 138

Autologin .................................................................................................................................................. 139

LDAP ......................................................................................................................................................... 140

Adding LDAP Servers ..................................................................................................................... 141

Enabling or Disabling the LDAP Authentication ............................................................................ 150

Searching for LDAP Users and Groups .......................................................................................... 151

Configuring the Maximum Search Results and Local Authentication Settings ............................. 153

Logging in with LDAP ..................................................................................................................... 154

LDAP Login Failure Message ......................................................................................................... 154

CommandCenter Secure Gateway Integration ........................................................................................ 155

CC-SG Integration Requirements .................................................................................................. 155

Enabling CC-SG Integration ........................................................................................................... 156

Contents

viii

Logging in with CC-SG Integration ................................................................................................. 158

Navigator with CC-SG Integration ................................................................................................. 159

ESXi Access Requirements............................................................................................................. 161

CC-SG Authentication Fallback ...................................................................................................... 162

Trusted Certificates .................................................................................................................................. 162

Removing an Installed Certificate ................................................................................................. 163

Certificate Failure Messages ......................................................................................................... 164

Server Certificate ...................................................................................................................................... 165

Import Private Key and Certificate ................................................................................................ 166

Create Self Signed ......................................................................................................................... 167

Security Settings ....................................................................................................................................... 169

Enable/Disable FIPS Mode and Certificate Settings ...................................................................... 169

Strong Password Settings .............................................................................................................. 171

User Blocking ................................................................................................................................. 173

Restricted Service Agreement ....................................................................................................... 174

Display Settings ........................................................................................................................................ 175

Customization ........................................................................................................................................... 177

Customization Examples ............................................................................................................... 180

Remote Control ........................................................................................................................................ 181

Using Remote Control ................................................................................................................... 182

Keyboard/Mouse Sharing ......................................................................................................................... 182

Keyboard/Mouse Sharing in Single Cursor Mode ......................................................................... 184

Configuring Keyboard/Mouse Sharing .......................................................................................... 185

Language Settings ..................................................................................................................................... 187

Maintenance Features 189

Event Log .................................................................................................................................................. 190

Event Type and Description .......................................................................................................... 191

Event Log Archives ........................................................................................................................ 191

Backup and Restore .................................................................................................................................. 196

Exporting and Importing Backup Files ........................................................................................... 198

Deleting Backup Files .................................................................................................................... 199

Factory Reset ............................................................................................................................................ 200

Software Update ...................................................................................................................................... 201

Support ..................................................................................................................................................... 202

Support Login ................................................................................................................................ 203

Log Level for Diagnostic Log Files .................................................................................................. 203

Diagnostic Log File ......................................................................................................................... 204

About this Device ..................................................................................................................................... 205

System Settings 206

Date/Time................................................................................................................................................. 206

Time Zone ...................................................................................................................................... 209

Keyboard .................................................................................................................................................. 210

Keyboard Layouts .......................................................................................................................... 211

Mouse Keys ................................................................................................................................... 212

Contents

ix

Monitor .................................................................................................................................................... 214

Mouse ....................................................................................................................................................... 215

Network .................................................................................................................................................... 216

Network Connections - Ethernet................................................................................................... 216

Network Connections - Bond Connections ................................................................................... 227

OpenVPN Connections .................................................................................................................. 229

Default Shortcut Icons in the Main Toolbar ............................................................................................. 233

Keyboard Layout Icon .................................................................................................................... 233

Volume Icon .................................................................................................................................. 233

Network Icon ................................................................................................................................. 233

Clock Icon ...................................................................................................................................... 235

Location and Clock Time Format ................................................................................................... 236

Additional Features 239

Screen Unlocking ...................................................................................................................................... 239

Factory Reset at Startup ........................................................................................................................... 240

Take a Screenshot .................................................................................................................................... 240

Specification 242

Authentication of User Stations and KVM Switches 243

Open Ports Recommendations 245

Available Key Sets 246

Card Reader Restriction Caused by KX III KVM Switch Settings 249

Certificate Requirements 250

BIOS Settings 254

Entering the BIOS ..................................................................................................................................... 254

BIOS Settings ............................................................................................................................................ 254

Index 257

1

This chapter introduces the Dominion User Station (Dominion User Station).

In This Chapter

Overview ............................................................................................................... 1

Package Contents ................................................................................................. 2

Product Features .................................................................................................. 2

Introduction to the User Station........................................................................... 3

Introduction to the Software ................................................................................ 5

Overview

The Dominion User Station (DKX3-UST, DKX4-UST) is designed to access servers

and computer devices connected to Dominion KX III and Dominion KX IV-101

KVM switches from customer LAN/WAN networks. Access to servers and

devices on the network via RDP, SSH, and VNC is also supported. Additional

access to web applications can be added using WEB and ESXi access points.

Note: For information on Dominion KVM switches, access the user

documentation from its application or the Raritan website's Support page

(

http://www.raritan.com/support/).

You can store the IP addresses of multiple KVM switches on the Dominion User

Station so that you can remotely access any IT device connected to these KVM

switches with only one click.

Illustration diagram:

Chapter 1

Introduction

Chapter 1: Introduction

2

A

A USB Keyboard, USB mouse, and one or two HDMI- or

DisplayPort-interfaced monitors

B

Analog or digital audio appliances

C

Optional smart card reader for remote IT device authentication

D

External drives as virtual media, such as CD-ROM

E

USB drives for virtual media or User Station software update

F

Optional integration with CC-SG

Package Contents

• Dominion User Station hardware

• Power adapter

• VESA mount kit

• Quick Setup Guide

• L-type rackmount kit (optional)

Product Features

• Support KVM-over-IP connections to target servers

Note: The User Station CANNOT access a KVM port that is connected to a

tiered KVM switch or a blade chassis server.

• Support a HDMI- or DisplayPort-interfaced monitor

• Support for dual video ports

• Support dual monitors

• Support dual LAN connections

• Support virtual media, including external DVD or USB drives

Note: Virtual media is supported only when the accessed KX device

supports it and you have permissions to use virtual media. See Virtual

Media (on page

93).

• Support USB audio

• Support power control for target servers (with Raritan PX PDUs)

• Support authentication to target servers via an optional smart card

• Support authentication and authorization via LDAP

• Support the optional FIPS 140-2 mode

Chapter 1: Introduction

3

Introduction to the User Station

Front View

 DKX4-UST:

1. Microphone input

2. Audio output

3. Power LED

4. Hard disk LED

5. Power button

6. SD card reader

7. USB 2.0 and 3.1* ports

*KX4-UST and KX3-UST

Version 2 models only

 DKX3-UST Version 2:

 DKX3-UST Version 1:

Chapter 1: Introduction

4

Rear View

 DKX4-UST:

1. RS232/RS422/RS485

2. RS232

3. DC power input

4. Gigabit LAN port 1

5. Gigabit LAN port 2

6-7. USB Ports

KX3-UST and KX3-UST Version 2:

USB 2.0, 3.0

KX4-UST only: USB 3.1

8. DisplayPort (DP) video 1

9. DisplayPort (DP) video 2

10. HDMI video

11. Connector for external power

button

 DKX3-UST Version 2:

 DKX3-UST Version 1:

Side View

1. Kensington Lock holes

Chapter 1: Introduction

5

Introduction to the Software

After powering on the User Station, the Login Screen is shown.

After successfully logging in to the User Station, the Main Screen displays.

Login Screen

Chapter 1: Introduction

6

• System date and time

•

Keyboard language (default US English) and Restart or Shut

Down

• Login: The login icon indicates the authentication type being used: Local,

LDAP, or CC-SG.

• A local authentication checkbox is available whenever the username

"admin" is entered, and when "Allow access for local users" is enabled in

either LDAP or CC-SG integration mode.

Chapter 1: Introduction

7

Main Screen and Main Toolbar

The screen displayed after login is the Main Screen. When logging in for the

first time, a welcome message is displayed.

The Main Toolbar is located at the bottom of this screen. This toolbar shows

the Main Menu, shortcut icons and lists any open User Station and KVM Client

windows.

1. Main Menu:

This menu contains the primary User Station commands and system

settings.

2. Open window(s):

If any window is launched, its name is shown in the Main Toolbar. In the

above diagram, only the Port Navigator window is launched.

You can right-click any open window in the Main Toolbar to minimize,

maximize, move, resize and so on.

3. Shortcut icons for viewing/configuring system settings:

Hover your mouse pointer over an icon to view information, or click or

right-click it to configure settings.

Note: The above diagram shows factory default icons. More icons may be

available if you change any system settings. For example, Monitor (on

page

214).

Chapter 1: Introduction

8

Default icons

Description

The Keyboard Layout icon indicates the current keyboard layout. The default

is en (American English).

See Keyboard Layout Icon (on page 233).

This icon controls the volume. See Volume Icon (on page 233).

This icon shows or configures the network information. See Network Icon (on

page 233).

The Clock icon indicates the day of the week, date and current time. See Clock

Icon (on page 235).

Online Help

You can access the online help for the Dominion User Station in the Main

Menu.

Online help:

• Choose Main Menu > Help > User Manual.

You must be connected to the Internet to access Dominion User Station's

online help.

Chapter 1: Introduction

9

Help on Hotkeys

You can also access this list of pre-programmed and user-configurable hot

keys for the User Station in the Main Menu.

• Choose Main Menu > Help > Help on Hotkeys.

Hotkeys in the Dominion User Station

Dominion User Station has a number of pre-defined and user configurable

hotkeys implemented to open tools, move or resize windows, open target

windows or perform some operations.

Most of the desktop hotkeys can be configured by the user (Preferences >

Hotkeys), including the possibility to disable them. The key combinations listed

below are the factory defaults for these hotkeys. This guide dos not mention

operations whose hotkeys are disabled by default.

Dominion User Station Functions

• Ctrl + Alt + N

Launch the Dominion User Station Port Navigator

• Ctrl + Alt + C

Launch the Dominion User Station Configuration

• Ctrl + Alt + L

Lock the Dominion User Station Screen

• Ctrl + Alt + Del

Shut down or restart the Dominion User Station

Window Management Functions

The following hotkeys are useful to close the currently active window or switch

between windows.

• Alt + F4

Close the active window.

• Alt + Tab

Switch focus to the next window.

• Shift+Alt+Tab

Switch focus to the previous window.

Chapter 1: Introduction

10

The next keys are used to move and resize the open windows and switch

between windows. They are not configurable individually but can be enabled or

disabled globally.NOte that the keypad keys are functional independently of

the status of Num Lock. Keypad 4, 6. 8, 2 act as Left, Right, Up and Down

respectively.

• Shift+Win + [Left/Right/Up/Down]

Switch focus to the window in the direction specified of the currently

focused window.

• Ctrl+Alt+Shift+[Left/Right]

Move the active window to the previous/next monitor.

• Ctrl+Alt+[Left/Right/Up/Down]

Move the active window to the left/right/top/bottom edge of the current

monitor.

• Ctrl+Alt+[Keypad-1/3/9/7]

Move the active window to the corners of the current monitor.

• Ctrl+Shift+[[Left/Right/Up/Down]

Move the active window to the nearest edge in the direction specified.

• Ctrl+Windows + [Left/Right/Up/Down]

Grows the active window until it touches the nearest edge in the direction

specified.

Edges are the outer edges of the other windows, monitor edges in multi

nonitor setups, or hte desktop boundaries. If the window edge is at the

screen edge already, it is shrunk instead.

• Alt+Windows + [Left/Right/Up/Down]

Shrinks the active window until it touches the nearest edge in the direction

specified. Edges are the outer edges of the other windows, monitor edges

in multi monitor setups, or thedesktop boundaries. If no edge is found, the

window is halved in size.

Access Client Functions

The following hotkeys are only available during a running target connection.

• Control Alt M

Leave Single Cursor Mode (KVM Clients only). Only available if in single

cursor mode. Single cursor mode not available if the hotkey is disabled.

• Ctrl + Alt+ F

Enter or leave full screen mode on KVM and VNC Clients.

• Alt + Enter

Enter or leave full screen mode on RDP clients.

• F11

Leave full screen mode in SSH, Serial, or ESXi clients.

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Raritan Dominion User Station User guide

Raritan Dominion User Station User guide

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