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Raritan Dominion User Station User guide

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Dominion User Station
User Guide
Release 4.3.0
Copyright © 2021 Raritan, Inc.
KXUST
-1I-v4.3.0-E
January 2021
255-62-0011-00
ii
• Virtual Dual Video KVM Access Method for 2 Dominion KX4-101 devices:
Managing Targets and Access Methods (on page 42)
• Autologin and Window Layout sharing for Keyboard/Mouse Sharing setups:
Configuring Keyboard/Mouse Sharing (on page 185)
• Record snapshots in port scanning: Port Scanner (on page 67)
• Mute and Unmute Audio Settings in the Access Client: Connecting Audio
Devices (on page 91)
• Support for connecting to disk images in the Access Client: Connecting
Local USB Drives and Local Disk Images (on page 95)
• Expanded support for all client types in window management: Window
Management (on page 110)
• Desktop Scaling option for RDP: Access Client Settings (on page 114)
• Customize Dominion User Station's logos and background: Customization
(on page 177)
• Security features:
 Strong Password Settings (on page 171)
 Block users for failed logins: User Blocking (on page 173)
 Restricted Service Agreement feature: Restricted Service Agreement
(on page 174)
• Support for network bond connections: Network Connections - Bond
Connections (on page 227)
• Support for OpenVPN connections: OpenVPN Connections (on page 229)
• Custom Discovery Port and HTTPS Port: Adding KVM Switches (on page
29)
What's New in the Dominion User Station
User Guide for Release 4.3.0
What's New in the Dominion User Station User Guide for Release 4.3.0
iii
This document contains proprietary information that is protected by copyright.
All rights reserved. No part of this document may be photocopied, reproduced,
or translated into another language without express prior written consent of
Raritan, Inc.
© Copyright 2021 Raritan, Inc. All third-party software and hardware
mentioned in this document are registered trademarks or trademarks of and
are the property of their respective holders.
FCC Information
This Equipment has been tested and found to comply with the limits for a Class
B digital device, pursuant to Part 15 of the FCC rules. These limits are designed
to provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this
equipment does cause harmful interference to radio or television reception,
which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following
measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which
the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
VCCI Information (Japan)
Chapter 1: What's New in the Dominion User Station User Guide for Release 4.3.0
iv
Raritan is not responsible for damage to this product resulting from accident,
disaster, misuse, abuse, non-Raritan modification of the product, or other
events outside of Raritan's reasonable control or not arising under normal
operating conditions.
If a power cable is included with this product, it must be used exclusively for
this product.
v
Contents
What's New in the Dominion User Station User Guide for Release 4.3.0 ii
Introduction 1
Overview ...................................................................................................................................................... 1
Package Contents ......................................................................................................................................... 2
Product Features .......................................................................................................................................... 2
Product Features ............................................................................................................................... 2
Introduction to the User Station .................................................................................................................. 3
Front View ......................................................................................................................................... 3
Rear View .......................................................................................................................................... 4
Side View ........................................................................................................................................... 4
Introduction to the Software........................................................................................................................ 5
Login Screen ...................................................................................................................................... 5
Main Screen and Main Toolbar ......................................................................................................... 7
Online Help........................................................................................................................................ 8
Help on Hotkeys ................................................................................................................................ 9
Getting Started 12
Installation and Configuration .................................................................................................................... 12
Step 1: Connect the Equipment ...................................................................................................... 12
Step 2: Initial Log in to the Dominion User Station ......................................................................... 14
Step 3: Add KX Devices (without CC-SG integration) ...................................................................... 14
Step 4: Access KVM Switches and Ports (without CC-SG integration) ............................................ 17
Step 5: Use the KVM Client ............................................................................................................. 18
Basic Network Settings ............................................................................................................................... 21
Logout or Shutdown ................................................................................................................................... 23
VESA Mount (Optional) .............................................................................................................................. 23
Rackmount Using L-type Brackets (Optional) ............................................................................................. 25
Managing KVM Switches and Ports 27
User Station Configuration ......................................................................................................................... 27
Adding KVM Switches ................................................................................................................................. 29
Editing KVM Switches ................................................................................................................................. 31
Deleting KVM Switches............................................................................................................................... 32
Importing KVM Switches ............................................................................................................................ 33
Bulk Import Examples ..................................................................................................................... 36
Configuring KVM Ports ............................................................................................................................... 36
Unavailable Hotkeys for Port Access ............................................................................................... 38
Port Data Retrieval Status ............................................................................................................... 39
Contents
vi
Dominion Serial Access Module (DSAM) Ports ............................................................................... 41
Managing Targets and Access Methods 42
Adding Targets and Access Methods .......................................................................................................... 43
Editing and Deleting Targets and Access Methods .................................................................................... 50
Configuring Access Settings ........................................................................................................................ 52
Known Limitations on Targets .................................................................................................................... 56
Navigation and Access 58
Port Navigator ............................................................................................................................................ 59
Identifying States of KVM Switches and Ports ........................................................................................... 62
Identifying External Media ......................................................................................................................... 63
Dual Video Port Status ............................................................................................................................... 63
Using Search ............................................................................................................................................... 64
Using Filters ................................................................................................................................................ 64
Port Scanner 67
Operating the Port Scanner ........................................................................................................................ 68
Scanner Options ......................................................................................................................................... 70
Port Scanner Settings ................................................................................................................................. 71
Using the KVM Client 74
Connection Properties ................................................................................................................................ 75
Default Connection Properties ........................................................................................................ 77
Text Readability ............................................................................................................................... 77
Color Accuracy ................................................................................................................................ 78
Video Mode ..................................................................................................................................... 78
Noise Filter ...................................................................................................................................... 78
Keyboard Macros ....................................................................................................................................... 79
Mouse Settings ........................................................................................................................................... 80
Synchronize Mouse ......................................................................................................................... 81
Single Mouse Cursor ....................................................................................................................... 81
Dual Mouse Modes ......................................................................................................................... 82
Mouse Synchronization Tips ........................................................................................................... 84
Video Settings ............................................................................................................................................. 85
Advanced Video Settings ................................................................................................................. 87
Advanced Color Settings ................................................................................................................. 88
Peripheral Devices and USB Settings .......................................................................................................... 89
Audio Device ................................................................................................................................... 91
Virtual Media................................................................................................................................... 93
SmartCard Reader ........................................................................................................................... 99
Disconnecting a Virtual Device ...................................................................................................... 103
Contents
vii
USB Profiles ................................................................................................................................... 104
Power Control .......................................................................................................................................... 106
External Device Control ............................................................................................................................ 107
View Settings ............................................................................................................................................ 108
Fit window to Target ..................................................................................................................... 108
Retain Window Size....................................................................................................................... 108
Scale Video .................................................................................................................................... 108
Show Window Decorations ........................................................................................................... 109
Full-Screen Mode .......................................................................................................................... 109
Cursor Shape ................................................................................................................................. 109
Window Management .............................................................................................................................. 110
Dual Video Port Connections.................................................................................................................... 112
Setting User Preferences 113
Access Client Settings ............................................................................................................................... 114
Single Mouse Mode for Dual Monitor Targets .............................................................................. 118
Managing Keyboard Macros..................................................................................................................... 118
Executing Macros .......................................................................................................................... 120
Editing or Deleting Macros ............................................................................................................ 120
Keyboard Macro Example ............................................................................................................. 121
Audio Settings .......................................................................................................................................... 121
Hotkeys and Gestures .............................................................................................................................. 122
Move Keys ..................................................................................................................................... 124
Switch Keys.................................................................................................................................... 125
Window Layouts ....................................................................................................................................... 126
Port Scanner Settings ............................................................................................................................... 127
Change Password ..................................................................................................................................... 130
Administration Features 131
Users ......................................................................................................................................................... 132
Editing or Deleting Users ............................................................................................................... 134
User Groups .............................................................................................................................................. 135
Privileges ....................................................................................................................................... 136
Editing or Deleting User Groups .................................................................................................... 138
Autologin .................................................................................................................................................. 139
LDAP ......................................................................................................................................................... 140
Adding LDAP Servers ..................................................................................................................... 141
Enabling or Disabling the LDAP Authentication ............................................................................ 150
Searching for LDAP Users and Groups .......................................................................................... 151
Configuring the Maximum Search Results and Local Authentication Settings ............................. 153
Logging in with LDAP ..................................................................................................................... 154
LDAP Login Failure Message ......................................................................................................... 154
CommandCenter Secure Gateway Integration ........................................................................................ 155
CC-SG Integration Requirements .................................................................................................. 155
Enabling CC-SG Integration ........................................................................................................... 156
Contents
viii
Logging in with CC-SG Integration ................................................................................................. 158
Navigator with CC-SG Integration ................................................................................................. 159
ESXi Access Requirements............................................................................................................. 161
CC-SG Authentication Fallback ...................................................................................................... 162
Trusted Certificates .................................................................................................................................. 162
Removing an Installed Certificate ................................................................................................. 163
Certificate Failure Messages ......................................................................................................... 164
Server Certificate ...................................................................................................................................... 165
Import Private Key and Certificate ................................................................................................ 166
Create Self Signed ......................................................................................................................... 167
Security Settings ....................................................................................................................................... 169
Enable/Disable FIPS Mode and Certificate Settings ...................................................................... 169
Strong Password Settings .............................................................................................................. 171
User Blocking ................................................................................................................................. 173
Restricted Service Agreement ....................................................................................................... 174
Display Settings ........................................................................................................................................ 175
Customization ........................................................................................................................................... 177
Customization Examples ............................................................................................................... 180
Remote Control ........................................................................................................................................ 181
Using Remote Control ................................................................................................................... 182
Keyboard/Mouse Sharing ......................................................................................................................... 182
Keyboard/Mouse Sharing in Single Cursor Mode ......................................................................... 184
Configuring Keyboard/Mouse Sharing .......................................................................................... 185
Language Settings ..................................................................................................................................... 187
Maintenance Features 189
Event Log .................................................................................................................................................. 190
Event Type and Description .......................................................................................................... 191
Event Log Archives ........................................................................................................................ 191
Backup and Restore .................................................................................................................................. 196
Exporting and Importing Backup Files ........................................................................................... 198
Deleting Backup Files .................................................................................................................... 199
Factory Reset ............................................................................................................................................ 200
Software Update ...................................................................................................................................... 201
Support ..................................................................................................................................................... 202
Support Login ................................................................................................................................ 203
Log Level for Diagnostic Log Files .................................................................................................. 203
Diagnostic Log File ......................................................................................................................... 204
About this Device ..................................................................................................................................... 205
System Settings 206
Date/Time................................................................................................................................................. 206
Time Zone ...................................................................................................................................... 209
Keyboard .................................................................................................................................................. 210
Keyboard Layouts .......................................................................................................................... 211
Mouse Keys ................................................................................................................................... 212
Contents
ix
Monitor .................................................................................................................................................... 214
Mouse ....................................................................................................................................................... 215
Network .................................................................................................................................................... 216
Network Connections - Ethernet................................................................................................... 216
Network Connections - Bond Connections ................................................................................... 227
OpenVPN Connections .................................................................................................................. 229
Default Shortcut Icons in the Main Toolbar ............................................................................................. 233
Keyboard Layout Icon .................................................................................................................... 233
Volume Icon .................................................................................................................................. 233
Network Icon ................................................................................................................................. 233
Clock Icon ...................................................................................................................................... 235
Location and Clock Time Format ................................................................................................... 236
Additional Features 239
Screen Unlocking ...................................................................................................................................... 239
Factory Reset at Startup ........................................................................................................................... 240
Take a Screenshot .................................................................................................................................... 240
Specification 242
Authentication of User Stations and KVM Switches 243
Open Ports Recommendations 245
Available Key Sets 246
Card Reader Restriction Caused by KX III KVM Switch Settings 249
Certificate Requirements 250
BIOS Settings 254
Entering the BIOS ..................................................................................................................................... 254
BIOS Settings ............................................................................................................................................ 254
Index 257
1
This chapter introduces the Dominion User Station (Dominion User Station).
In This Chapter
Overview ............................................................................................................... 1
Package Contents ................................................................................................. 2
Product Features .................................................................................................. 2
Introduction to the User Station........................................................................... 3
Introduction to the Software ................................................................................ 5
Overview
The Dominion User Station (DKX3-UST, DKX4-UST) is designed to access servers
and computer devices connected to Dominion KX III and Dominion KX IV-101
KVM switches from customer LAN/WAN networks. Access to servers and
devices on the network via RDP, SSH, and VNC is also supported. Additional
access to web applications can be added using WEB and ESXi access points.
Note: For information on Dominion KVM switches, access the user
documentation from its application or the Raritan website's Support page
(
http://www.raritan.com/support/).
You can store the IP addresses of multiple KVM switches on the Dominion User
Station so that you can remotely access any IT device connected to these KVM
switches with only one click.
Illustration diagram:
Chapter 1
Introduction
Chapter 1: Introduction
2
A
A USB Keyboard, USB mouse, and one or two HDMI- or
DisplayPort-interfaced monitors
B
Analog or digital audio appliances
C
Optional smart card reader for remote IT device authentication
D
External drives as virtual media, such as CD-ROM
E
USB drives for virtual media or User Station software update
F
Optional integration with CC-SG
Package Contents
• Dominion User Station hardware
• Power adapter
• VESA mount kit
• Quick Setup Guide
• L-type rackmount kit (optional)
Product Features
Product Features
• Support KVM-over-IP connections to target servers
Note: The User Station CANNOT access a KVM port that is connected to a
tiered KVM switch or a blade chassis server.
• Support a HDMI- or DisplayPort-interfaced monitor
• Support for dual video ports
• Support dual monitors
• Support dual LAN connections
• Support virtual media, including external DVD or USB drives
Note: Virtual media is supported only when the accessed KX device
supports it and you have permissions to use virtual media. See Virtual
Media (on page
93).
• Support USB audio
• Support power control for target servers (with Raritan PX PDUs)
• Support authentication to target servers via an optional smart card
• Support authentication and authorization via LDAP
• Support the optional FIPS 140-2 mode
Chapter 1: Introduction
3
Introduction to the User Station
Front View
 DKX4-UST:
1. Microphone input
2. Audio output
3. Power LED
4. Hard disk LED
5. Power button
6. SD card reader
7. USB 2.0 and 3.1* ports
*KX4-UST and KX3-UST
Version 2 models only
 DKX3-UST Version 2:
 DKX3-UST Version 1:
Chapter 1: Introduction
4
Rear View
 DKX4-UST:
1. RS232/RS422/RS485
2. RS232
3. DC power input
4. Gigabit LAN port 1
5. Gigabit LAN port 2
6-7. USB Ports
KX3-UST and KX3-UST Version 2:
USB 2.0, 3.0
KX4-UST only: USB 3.1
8. DisplayPort (DP) video 1
9. DisplayPort (DP) video 2
10. HDMI video
11. Connector for external power
button
 DKX3-UST Version 2:
 DKX3-UST Version 1:
Side View
1. Kensington Lock holes
Chapter 1: Introduction
5
Introduction to the Software
After powering on the User Station, the Login Screen is shown.
After successfully logging in to the User Station, the Main Screen displays.
Login Screen
Chapter 1: Introduction
6
• System date and time
•
Keyboard language (default US English) and Restart or Shut
Down
• Login: The login icon indicates the authentication type being used: Local,
LDAP, or CC-SG.
• A local authentication checkbox is available whenever the username
"admin" is entered, and when "Allow access for local users" is enabled in
either LDAP or CC-SG integration mode.
Chapter 1: Introduction
7
Main Screen and Main Toolbar
The screen displayed after login is the Main Screen. When logging in for the
first time, a welcome message is displayed.
The Main Toolbar is located at the bottom of this screen. This toolbar shows
the Main Menu, shortcut icons and lists any open User Station and KVM Client
windows.
1. Main Menu:
This menu contains the primary User Station commands and system
settings.
2. Open window(s):
If any window is launched, its name is shown in the Main Toolbar. In the
above diagram, only the Port Navigator window is launched.
You can right-click any open window in the Main Toolbar to minimize,
maximize, move, resize and so on.
3. Shortcut icons for viewing/configuring system settings:
Hover your mouse pointer over an icon to view information, or click or
right-click it to configure settings.
Note: The above diagram shows factory default icons. More icons may be
available if you change any system settings. For example, Monitor (on
page
214).
Chapter 1: Introduction
8
Default icons
Description
The Keyboard Layout icon indicates the current keyboard layout. The default
is en (American English).
See Keyboard Layout Icon (on page 233).
This icon controls the volume. See Volume Icon (on page 233).
This icon shows or configures the network information. See Network Icon (on
page 233).
The Clock icon indicates the day of the week, date and current time. See Clock
Icon (on page 235).
Online Help
You can access the online help for the Dominion User Station in the Main
Menu.
Online help:
• Choose Main Menu > Help > User Manual.
You must be connected to the Internet to access Dominion User Station's
online help.
Chapter 1: Introduction
9
Help on Hotkeys
You can also access this list of pre-programmed and user-configurable hot
keys for the User Station in the Main Menu.
• Choose Main Menu > Help > Help on Hotkeys.
Hotkeys in the Dominion User Station
Dominion User Station has a number of pre-defined and user configurable
hotkeys implemented to open tools, move or resize windows, open target
windows or perform some operations.
Most of the desktop hotkeys can be configured by the user (Preferences >
Hotkeys), including the possibility to disable them. The key combinations listed
below are the factory defaults for these hotkeys. This guide dos not mention
operations whose hotkeys are disabled by default.
Dominion User Station Functions
• Ctrl + Alt + N
Launch the Dominion User Station Port Navigator
• Ctrl + Alt + C
Launch the Dominion User Station Configuration
• Ctrl + Alt + L
Lock the Dominion User Station Screen
• Ctrl + Alt + Del
Shut down or restart the Dominion User Station
Window Management Functions
The following hotkeys are useful to close the currently active window or switch
between windows.
• Alt + F4
Close the active window.
• Alt + Tab
Switch focus to the next window.
• Shift+Alt+Tab
Switch focus to the previous window.
Chapter 1: Introduction
10
The next keys are used to move and resize the open windows and switch
between windows. They are not configurable individually but can be enabled or
disabled globally.NOte that the keypad keys are functional independently of
the status of Num Lock. Keypad 4, 6. 8, 2 act as Left, Right, Up and Down
respectively.
• Shift+Win + [Left/Right/Up/Down]
Switch focus to the window in the direction specified of the currently
focused window.
• Ctrl+Alt+Shift+[Left/Right]
Move the active window to the previous/next monitor.
• Ctrl+Alt+[Left/Right/Up/Down]
Move the active window to the left/right/top/bottom edge of the current
monitor.
• Ctrl+Alt+[Keypad-1/3/9/7]
Move the active window to the corners of the current monitor.
• Ctrl+Shift+[[Left/Right/Up/Down]
Move the active window to the nearest edge in the direction specified.
• Ctrl+Windows + [Left/Right/Up/Down]
Grows the active window until it touches the nearest edge in the direction
specified.
Edges are the outer edges of the other windows, monitor edges in multi
nonitor setups, or hte desktop boundaries. If the window edge is at the
screen edge already, it is shrunk instead.
• Alt+Windows + [Left/Right/Up/Down]
Shrinks the active window until it touches the nearest edge in the direction
specified. Edges are the outer edges of the other windows, monitor edges
in multi monitor setups, or thedesktop boundaries. If no edge is found, the
window is halved in size.
Access Client Functions
The following hotkeys are only available during a running target connection.
• Control Alt M
Leave Single Cursor Mode (KVM Clients only). Only available if in single
cursor mode. Single cursor mode not available if the hotkey is disabled.
• Ctrl + Alt+ F
Enter or leave full screen mode on KVM and VNC Clients.
• Alt + Enter
Enter or leave full screen mode on RDP clients.
• F11
Leave full screen mode in SSH, Serial, or ESXi clients.
/