ZyXEL WAH3004 User manual

Quick Start Guide

www.zyxel.com

WAH3004

USB 3G Modem Router

Version 1.00

Edition 1, 03/2015

User’s Guide

Default Login Details

LAN IP Address http://192.168.0.254

User Name admin/guest

Password admin/guest

WAH3004 User’s Guide

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IMPORTANT!

READ CAREFULLY BEFORE USE.

KEEP THIS GUIDE FOR FUTURE REFERENCE.

Screenshots and graphics in this book may differ slightly from your product due to differences in

your product firmware or your computer operating system. Every effort has been made to ensure

that the information in this manual is accurate.

Related Documentation

•Quick Start Guide

The Quick Start Guide shows how to connect the WAH3004 and access the Web Configurator.

Contents Overview

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Contents Overview

User’s Guide .........................................................................................................................................8

Introduction ...............................................................................................................................................9

The Web Configurator .............................................................................................................................12

Technical Reference ..........................................................................................................................18

Home .......................................................................................................................................................19

WAN ........................................................................................................................................................23

Network ...................................................................................................................................................31

SMS ........................................................................................................................................................36

Wi-Fi ........................................................................................................................................................39

Firewall ....................................................................................................................................................58

System ....................................................................................................................................................62

Troubleshooting ......................................................................................................................................71

Table of Contents

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Table of Contents

Contents Overview ..............................................................................................................................3

Table of Contents .................................................................................................................................4

Part I: User’s Guide...........................................................................................8

Chapter 1

Introduction...........................................................................................................................................9

1.1 Overview ............................................................................................................................................9

1.2 Ways to Manage the WAH3004 ..........................................................................................................9

1.3 Good Habits for Managing the WAH3004 .........................................................................................10

1.4 Hardware Connections ......................................................................................................................10

1.5 LEDs .................................................................................................................................................10

1.6 Resetting the WAH3004 .................................................................................................................... 11

1.6.1 How to Use the Physical Reset Button .................................................................................... 11

Chapter 2

The Web Configurator........................................................................................................................12

2.1 Overview ...........................................................................................................................................12

2.2 Login Accounts ..................................................................................................................................12

2.3 Access ...............................................................................................................................................12

2.4 Navigating the Web Configurator ......................................................................................................13

2.4.1 Title Bar ...................................................................................................................................14

2.4.2 Navigation Panel .....................................................................................................................15

Part II: Technical Reference............................................................................18

Chapter 3

Home....................................................................................................................................................19

3.1 Overview ...........................................................................................................................................19

3.2 Status ................................................................................................................................................19

3.3 Wizard ...............................................................................................................................................20

3.3.1 LAN Settings ............................................................................................................................21

3.3.2 WAN Settings ..........................................................................................................................21

3.3.3 Wi-Fi Settings ..........................................................................................................................22

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Chapter 4

WAN .....................................................................................................................................................23

4.1 Overview ...........................................................................................................................................23

4.1.1 What You Can Do in this Chapter ............................................................................................23

4.2 Connection Operation Screen ...........................................................................................................24

4.3 User Profile Screen ...........................................................................................................................25

4.4 2/3G Modem Settings Screen ...........................................................................................................26

4.5 2/3G Modem Information Screen ......................................................................................................27

4.6 Unlock SIM Screen ...........................................................................................................................27

4.7 SIM Lock/Unlock Configuration Screen ............................................................................................28

4.8 Change PIN Code Screen .................................................................................................................29

4.9 PLMN 2G/3G Modem Screen ...........................................................................................................29

Chapter 5

Network................................................................................................................................................31

5.1 Overview ...........................................................................................................................................31

5.1.1 What You Can Do in this Chapter ............................................................................................31

5.2 LAN IPv4 Screen ..............................................................................................................................31

5.3 LAN DNS Name Screen ....................................................................................................................32

5.4 DHCP Server Screen ........................................................................................................................32

5.5 Static DHCP Screen ..........................................................................................................................33

5.6 Leased Hosts Screen ........................................................................................................................34

Chapter 6

SMS......................................................................................................................................................36

6.1 Overview ...........................................................................................................................................36

6.1.1 What You Can Do in this Chapter ............................................................................................36

6.2 New Message > Send SMS Screen .................................................................................................36

6.3 Local Inbox Screen ...........................................................................................................................36

6.4 Local Outbox Screen .........................................................................................................................37

Chapter 7

Wi-Fi.....................................................................................................................................................39

7.1 Overview ...........................................................................................................................................39

7.1.1 What You Can Do in this Chapter ............................................................................................39

7.1.2 What You Need to Know ..........................................................................................................40

7.2 Wi-Fi Basic Screen ...........................................................................................................................40

7.3 WPS Screen ......................................................................................................................................43

7.4 MAC Filter Screen .............................................................................................................................44

7.5 Staton List Screen .............................................................................................................................45

7.6 Technical Reference ..........................................................................................................................46

7.6.1 Wireless Network Overview .....................................................................................................46

7.6.2 Additional Wireless Terms .......................................................................................................48

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7.6.3 Wireless Security Overview .....................................................................................................48

7.6.4 Signal Problems ......................................................................................................................50

7.6.5 WiFi Protected Setup (WPS) ...................................................................................................51

Chapter 8

Firewall ................................................................................................................................................58

8.1 Overview ...........................................................................................................................................58

8.1.1 What You Can Do in this Chapter ............................................................................................58

8.2 IP Filter Screen ................................................................................................................................58

8.3 MAC Filter Screen .............................................................................................................................59

8.4 Content Filter Screen ........................................................................................................................60

Chapter 9

System.................................................................................................................................................62

9.1 Overview ...........................................................................................................................................62

9.1.1 What You Can Do in this Chapter ............................................................................................62

9.2 About Screen ....................................................................................................................................62

9.3 Configuration Screens .......................................................................................................................63

9.3.1 Backup Screen ........................................................................................................................63

9.3.2 Restore Screen ........................................................................................................................63

9.3.3 Reset to Default Screen ..........................................................................................................64

9.4 Firmware Upgrade Screen ................................................................................................................64

9.5 Password Screen ..............................................................................................................................65

9.6 Date and Time Screens ...................................................................................................................66

9.6.1 Date Screen .............................................................................................................................66

9.6.2 Time Zone Screen ...................................................................................................................67

9.7 Language Screen ..............................................................................................................................68

9.8 System Log Screens .........................................................................................................................68

9.8.1 Log Setting Screen ..................................................................................................................68

9.8.2 Log Display Screen .................................................................................................................69

9.9 Reboot Screen ..................................................................................................................................70

Chapter 10

Troubleshooting..................................................................................................................................71

10.1 Overview .........................................................................................................................................71

10.2 Power, Hardware Connections, and LED ........................................................................................71

10.3 WAH3004 Access and Login ..........................................................................................................72

10.4 Internet Access ...............................................................................................................................73

10.5 Wireless Connections .....................................................................................................................74

10.6 Getting More Troubleshooting Help ................................................................................................75

Appendix A Customer Support ..........................................................................................................76

Appendix B Legal Information............................................................................................................82

Table of Contents

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Index ....................................................................................................................................................89

8

PART I

User’s Guide

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CHAPTER 1

Introduction

1.1 Overview

This chapter introduces the main features and applications of the WAH3004.

The WAH3004 is a wireless router, which can connect to a mobile network and the Internet through

a wireless WAN connection and provide easy network access to mobile users without additional

wiring. You can set up a wireless network with other IEEE 802.11b/g/n compatible devices.

A range of services such as a firewall are also available for secure Internet computing.

Your WAH3004 is easy to install, configure and use. The embedded Web-based configurator enables

simple, straightforward management and maintenance. See the Quick Start Guide for how to make

hardware connections.

1.2 Ways to Manage the WAH3004

You can use the following way to manage the WAH3004.

WAH3004

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Web Configurator

The Web Configurator allows easy WAH3004 setup and management using an Internet browser.

This User’s Guide provides information about the Web Configurator.

1.3 Good Habits for Managing the WAH3004

Do the following things regularly to make the WAH3004 more secure and to manage it more

effectively.

• Change the password often. Use a password that’s not easy to guess and that consists of

different types of characters, such as numbers and letters.

• Write down the password and put it in a safe place.

• Back up the configuration (and make sure you know how to restore it). Restoring an earlier

working configuration may be useful if the device becomes unstable or even crashes. If you

forget your password, you will have to reset the WAH3004 to its factory default settings. If you

backed up an earlier configuration file, you won’t have to totally re-configure the WAH3004; you

can simply restore your last configuration.

1.4 Hardware Connections

See your Quick Start Guide for information on making hardware connections. You need to insert a

SIM card before you can use the WAH3004.

1.5 LEDs

The following are the LED descriptions for your WAH3004.

Figure 1 WAH3004 LEDs

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None of the LEDs are on if the WAH3004 is not inserted properly and receiving power.

1.6 Resetting the WAH3004

If you forget your password or IP address, or you cannot access the Web Configurator, you will need

to use the physical Reset button to reload the factory-default configuration file. This means that

you will lose all configurations that you had previously saved, the password will be reset to admin

and the IP address will be reset to 192.168.0.254.

1.6.1 How to Use the Physical Reset Button

1 Make sure the WAH3004 is receiving power and the LED is on.

2 Press the Reset button for longer than three seconds to set the WAH3004 back to its factory-

default configurations.

Table 1 LED Descriptions

LED COLOR STATUS DESCRIPTION

Wi-Fi Green On The wireless network is activated.

Blinking The WAH3004 is communicating with other wireless clients.

Off The wireless network is not activated.

Signal Green On The WAH3004 is registered and successfully connected to a 2G/3G

network.

Blinking The WAH3004 is sending or receiving data through the 2G/3G

connection.

Red On There is no SIM card inserted, the SIM card is invalid, the PIN code is

not correct or there is no service/signal.

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CHAPTER 2

The Web Configurator

2.1 Overview

The WAH3004 Web Configurator allows easy management using an Internet browser.

In order to use the Web Configurator, you must:

• Use Internet Explorer 7.0 and later versions, Mozilla Firefox 9.0 and later versions, Safari 4.0 and

later versions, or Google Chrome 10.0 and later versions.

• Allow pop-up windows.

• Enable JavaScript (enabled by default).

• Enable Java permissions (enabled by default).

• Enable cookies.

The recommended screen resolution is 1024 x 768 pixels and higher.

2.2 Login Accounts

There are two system accounts that you can use to log in to the WAH3004: “admin” and “guest”.

These two accounts have different privilege levels. The web configurator screens vary depending on

which account you use to log in.

The admin accounts allows you full access to all system configurations. The default admin user

name is “admin” and password is “admin”.

With the guest account, you cannot access the WAN, Security and System screens except for the

System > About screen. The default username is “guest” and password is “guest”.

2.3 Access

1 Make sure your WAH3004 hardware is properly connected. See the Quick Start Guide.

2 Launch your web browser.

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3 Type "http://192.168.0.254" as the website address. The Login screen appears.

Your computer must be in the same subnet in order to access this website address.

4 Enter the user name (default: “admin” or “guest”) and password (default: “admin” or “guest”). See

Section 2.2 on page 12 for more information about login accounts.

5 Click Login, and the Status screen appears.

2.4 Navigating the Web Configurator

The following summarizes how to navigate the web configurator from the Status screen.

Chapter 2 The Web Configurator

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Figure 2 The Web Configurator’s Main Screen

The Web Configurator’s main screen is divided into these parts:

• A - Title Bar

• B - Navigation Panel_Sub-Menus

• C - Main Window

• D - Navigation Panel_Main Menus

2.4.1 Title Bar

The title bar provides some useful links that always appear over the screens below, regardless of

how deep into the Web Configurator you navigate.

Figure 3 Title Bar

A

C

B

D

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The icons provide the following functions.

2.4.2 Navigation Panel

Use the menu items on the navigation panel to open screens to configure WAH3004 features. The

following sections introduce the WAH3004’s navigation panel menus and their screens.

Figure 4 Navigation Panel

Home Menu

The dashboard displays general device information, system status, system resource usage, and

interface status.

The Home menu screens display status and statistics information.

Table 2 Title Bar: Web Configurator Icons

LABEL DESCRIPTION

SIM This shows whether a SIM card is inserted in the WAH3004.

The icon is grayed out if there is no SIM card inserted.

SMS This shows the mumber of unread text messages in the SMS inbox.

The icon is grayed out if there is no messages.

Signal Strength This shows the current signal strength to the mobile network.

The icon is grayed out if the mobile data connection is not up.

Service Provider This shows the name of the service provider for the mobile network to which the

WAH3004 is connected.

This shows Searching... if the WAH3004 is not connected to a mobile network yet.

Roaming Thie shows whether the WAH3004 is connected to another service provider’s mobile

network using roaming.

The icon is grayed out if roaming is disabled on the WAH3004.

Internet This shows whether the WAH3004 has an Internet connection.

The icon is grayed out if the WAH3004 in not connected to the Internet.

Wi-Fi This shows whether the WAH3004’s Wi-Fi network is active and the number of the

connected wireless clients.

Logout Click this to log out of the Web Configurator.

Table 3 Home Menu Screens Summary

MAIN MENU SUB-MENU FUNCTION

Home

Status Display general LAN interface information and packet statistics.

Wizard Display information about the connected stations.

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WAN Menu

Network Menu

SMS Menu

WiFi Menu

Table 4 WAN Menu Screens Summary

MAIN MENU SUB-MENU FUNCTION

WAN

Connection Connection

Operation

Configure the WAN settings on the WAH3004 for Internet access.

User Profile Configure user-defined connection profiles.

2/3G Modem Settings Set the mobile network type.

Information Display information about the WAH3004’s mobile module.

SIM SIM Lock/

Unlock

Configuration

Configure the PIN code when PIN code authentication is enabled.

PLMN 2G/3G Modem Display available Public Land Mobile Networks and select a preferred

network for roaming.

Table 5 Network Menu Screens Summary

MAIN MENU SUB-MENU FUNCTION

Network

LAN IPv4 Configure the management IP address for the WAH3004 LAN

interface.

DNS Name Configure the WAH3004’s host name.

DHCP DHCP Server Enable the DHCP server on the WAH3004.

Static DHCP Configure static DHCP entries.

Leased Hosts Display current DHCP client information.

Table 6 SMS Menu Screens Summary

MAIN MENU SUB-MENU FUNCTION

SMS

New Message Send SMS Send new SMS messages.

Local Inbox Display messages received on the WAH3004.

Outbox Display messages sent from the WAH3004.

Table 7 WiFi Menu Screens Summary

MAIN MENU SUB-MENU FUNCTION

WiFi

Basic Basic Enable the wireless LAN and configure the basic wireless settings.

WPS WPS Enable or disable WPS.

MAC Filter MAC Filter Allow or deny wireless clients based on their MAC addresses from

connecting to the WAH3004.

Station List Station List Display information about the associated stations.

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Security Menu

System Menu

Table 8 Security Menu Screens Summary

MAIN MENU SUB-MENU FUNCTION

Security

Firewall IP Filter Configure IP filtering rules .

MAC Filter Configure MAC address filtering rules.

Content Filter Configure content filtering rules.

Table 9 System Menu Screens Summary

MAIN MENU SUB-MENU FUNCTION

System

About About Display the WAH3004’s basic information.

Configuration Backup Backup device configurations.

Restore Restore device configurations.

Reset to Default Reset your device settings back to the factory default.

Firmware

Upgrade

Firmware

Upgrade

Upload new firmware to the WAH3004.

Password Password Configure the WAH3004’s system password.

Date and Time Date Change the WAH3004’s time and date.

Time Zone Select your time zone and configure daylight saving time.

Language Language Configure the web configurator language.

System Log Log Setting Configure to where the WAH3004 is to send logs.

Log Display View the logged messages.

Reboot Reboot Restart the WAH3004.

18

PART II

Technical Reference

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CHAPTER 3

Home

3.1 Overview

Use the Status screen to check status information about the WAH3004. Use the Wizard screens to

configure the WAH3004’s management IP address, basic Internet access, and wireless settings.

3.2 Status

This screen is the first thing you see when you log into the WAH3004. It also appears every time

you click the Home icon in the navigation panel. The Status screen displays the WAH3004’s

general device information, system status, system resource usage, and interface status.

Figure 5 Status

The following table describes the labels in this screen.

Table 10 Status

LABEL DESCRIPTION

System Information

System Name This field displays the name used to identify the WAH3004 on any network.

Time This field displays the current date and time in the WAH3004. The format is yyyy-mm-

dd hh:mm:ss.

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3.3 Wizard

Click Home > Wizard to open the wizard screen.

Uptime This field displays how long the WAH3004 has been running since it last restarted or

was turned on.

System Resources

Memory This field displays what percentage of the WAH3004’s RAM is currently being used.

CPU This field displays what percentage of the WAH3004’s processing capability is currently

being used.

LAN This displays status information for the LAN/WLAN interface.

IPv4 Interface This field displays the name of the LAN/WLAN interface.

IPv4 Address This field displays the current IP address assigned to the LAN/WLAN interface.

IPv4 Subnet

Mask

This field displays the subnet mask assigned to the LAN/WLAN interface.

IPv4 MTU This field displays the MTU (Maximum Transmission Unit) of each data packet, in bytes,

that can move through the LAN/WLAN interface.

Client Number This field displays the number of (wireless) clients that are currently connected to the

LAN/WLAN interface.

Status

SIM Status This shows whether a SIM card is inserted in the WAH3004.

Signal Strength This shows the current signal strength to the mobile network.

Signal Type This shows the type of the mobile network (such as LTE, UMTS, GSM, HSPA+, etc.) to

which the WAH3004 is connecting.

New Message This shows the mumber of unread text messages in the SMS inbox.

Call Status This shows the mobile data connection status.

Roaming Status Thie shows whether the WAH3004 is connected to another service provider’s mobile

network using roaming.

Operators

Information

This shows the name of the service provider for the mobile network to which the

WAH3004 is connected.

Searching... displays when the WAH3004 is looking for an available network.

WAN This displays status information for the WAN interface.

Status This field displays whether the mobile data connection is up or down.

IPv4 Interface This field displays the name of the WAN interface.

IPv4 Address This field displays the current IP address assigned to the WAN interface.

Primary DNS This field displays the first DNS server IP address assigned by the service provider.

Secondary DNS This field displays the second DNS server IP address assigned by the service provider.

Traffic Statistics

Tx bytes This field displays the total amount of data in bytes that has been transmitted on the

WAN interface since the WAH3004 last restarted.

Rx Bytes This field displays the total amount of data in bytes that has been received on the WAN

interface since the WAH3004 last restarted.

Table 10 Status (continued)

LABEL DESCRIPTION

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