VIPColor VP700 User manual

VIPColorVP700

UserGuide

Printer

2

Copyright©2013VIPColorTechnologies.Allrightsreserved.

Nopartofthisdocumentmaybephotocopied,reproduced,ortranslatedtoanotherlanguagewithoutthe

priorwrittenpermissionofVIPColorTechnologi es.

Trademarks

FirefoxisatrademarkoftheMozillaFoundation.

IntelandIntelCorearetrademarksofIntelCorporationintheU.S.and/orothercountries.

JavaandOracleareregisteredtrademarksofOracleand/oritsaffiliates.

Microsoft,Windows,WindowsVista,andWindowsServerareregisteredtrademarksofMicrosoft

CorporationintheU.S.A.and/orothercountries.

Edition

VSEA1‐80002VP700PrinterUserGuideEdition3.December2013.

FCC

ThisdevicecomplieswithPart15oftheFCCrules.Operationissubjecttothefollowingtwoconditions:

(1)thisdevicemaynotcauseharmfulinterference,and(2)thisdevicemustacceptanyinterference

received,includinginterferencethatmaycauseundesiredoperation.

3

SafetyPrecautions

ElectricalShockHazard

Donotdisassembleanypartofyourprinter.Therearenouser‐repairableparts

insidetheprinter.Disassemblyofanypartoftheprinterwillvoidallwarranties.

FireHazard

Keeptheprinterwellawayfromallheatsourcesandflammablesubstances.

Switchyourprinteroffimmediatelyandunplugthepowercordfromthewall

socketifyounoticeanyofthefollowing:

• Smokerisingfromtheprinter.

• Anacridsmellcomingfromtheprinter.

• Sparksbeingemittedfromprinter.

Contactyoursupplierassoonaspossible.

WARNING:HazardousMovingParts

Keepfingersandotherbodypartsawayfromtheprinter.

Installation

• Installtheprinteronaflat,levelsurface.

Theprintermustremainlevelatalltimes.Tiltingtheprintermaycauseundue

leakageofinkandaffectperformanceandprintquality.

• Avoidwidetemperaturevariations.

Installtheprinterinaprotectedlocationawayfromdirectsunlight,open

windowsoranyotherplacessubjecttotemperatureextremes.

PowerSupply

InputRating 100–240VAC,50/60Hz,3.6A

OperatingTemperature 15°Cto35°C

• AlwaysusethePowerbuttononthecontrolpaneltoturntheprinteroff.

Removingpowertotheprinterinanyothermannermaydamagetheprinter.

• Useonlythesuppliedpowercord.

Useofanyotherpowersuppliesorcordsmaydamagetheprinterandvoidyour

warranty.

4

PrinterUsage

• Ensureadequateventilationtotheprinter.

Blockingventilationopeningsaroundtheprintermaycauseittooverheatand

becomedamaged.

•Keepliquidsandheavyobjectsawayfromtheprinter.

Heavyobjectsmaywarptheoutershell,damagingtheprinter.Liquidsmay

discolorordamagetheskinand,iftheypenetrateit,maydamagetheprinter

beyondrepair.

• Useonlyauthorizedconsumables.

UseofanyprintheadotherthanauthorizedMemjettechnologyprintheadswill

damagetheprinterandvoidyourwarranty.Useofunauthorizedinksorink

cartridgesmaydamagetheprinterandwillvoidyourwarranty.

•Clearmediajamspromptly.

Toavoidfurtherproblems,promptlyattendtoallmediajams,aswellasany

othercauseofprinterfailure.

• Ifyouaremovingtheprinter,allowsufficienttimeafterinstallationforthe

temperatureandhumidityoftheinternalsoftheprintertoarriveatequilibrium

withthesurroundings.

5

Contents

SafetyPrecautions ......................................................... 3

SettingUpthePrinter ..................................... 7

SetUpthePrinter.......................................................... 8

TroubleshootPrinterSetup.............................................. 12

WarrantyRegistration ................................................... 13

ChangeSecurityPasswords(Administrator) ............................. 13

AdditionalNetworkingInformation ...................................... 14

IfthePrinterHasaStaticIPAddress ................................. 14

IftheConnectiontothePrinterHasChanged......................... 14

UsingthePrinter.........................................15

PartsofthePrinter ...................................................... 16

UsingtheControlPanel .................................................. 17

SelectingtheSecurityLevel.......................................... 19

ChoosingLabelMedia.................................................... 20

PrintingLabels .......................................................... 23

ChangeDefaultSettingsinPrinterDriver............................. 23

SelecttheMediaType ................................................ 25

AdjustAlignmentforPrinting........................................ 26

PrintingBorderless(Full‐Bleed)Labels .................................. 27

Export/ImportCustommediasizesettings ............................... 28

TurningOffthePrinter................................................... 29

ManagingPrinterSecurity(Administrator)............................... 31

SoftwareTools .......................................................... 33

EmbeddedWebServer(EWS)........................................ 33

SupportTools........................................................ 35

PrinterMaintenance.....................................37

GuidelinesforPreventiveMaintenance................................... 38

ReplacinganInkCartridge ............................................... 39

CleaningthePrinthead................................................... 40

ReplacingthePrinthead ................................................. 41

Opening/ClosingtheClamshell........................................... 44

CleaningDebrisfromtheCuttingZone................................... 46

CleaningtheSensors..................................................... 47

ReplacingtheOutputModule/CutterAssembly........................... 48

ReplacingtheServiceStation ............................................ 52

ReplacingtheTransferWiperAssembly.................................. 55

ReplacingtheAerosolFanFilter ......................................... 57

ReplacingtheWasteInkAbsorber ....................................... 58

6

Troubleshooting.........................................59

IfErrorMessagesAppear................................................ 60

PoorPrintQualityorIncorrectPrintout .................................. 62

OtherPrintingProblems ................................................. 65

ClearingaMediaJam..................................................... 66

ClearingCloggedInkNozzles............................................. 66

AdjustingSensorSensitivity ............................................. 68

Appendix................................................69

SystemRequirements.................................................... 70

ConfigOptionsontheControlPanel ...................................... 72

PrinterInterface(GPIO)Specifications................................... 75

RegulatoryInformation .................................................. 78

WorldwideVIPColorTechnologiesContacts .............................. 80

SettingUpthePrinter7

Chapter 1

SettingUpthePrinter

SetUpthePrinter8

TroubleshootPrinterSetup12

WarrantyRegistration13

ChangeSecurityPasswords(Administrator)13

AdditionalNetworkingInformation14

Setuptheprinteronaflat,levelsurfaceawayfromdirectsunlight(seeSafety

Precautionsonpage3).Ensurethatthereis:

• Apoweroutletnearby.

• Sufficientspacetoworkwiththeprinter.Themediacoverandtopcoveropen

upwards,andmedialoadingisfromtheleftsideoftheprinter.

8SettingUpthePrinter

Start 1Remove tape and packing materials

Remove tapes

foam

Remove tapes and foam

Remove cardboard 2Connect power

squeeze latches to open clamshell

pull tabs

cardboard

b

c

a

b

c

a

SetUpthePrinter

SettingUpthePrinter9

Y

C

K

M

K

Y

K

M

K

C

M

K

C

M

K

C

Y

3Install ink cartridges 4Install printhead

Missing Printhead

CONFIGURATION

3. PRINTHEAD

PRINTHEAD

2. REPLACE

Open printhead latch fully

Remove caps

M

K

C

Y

M

K

C

Y

NOTE: Keep the orange cover. You will

need it to cap the printhead if it is

removed from the printer.

Remove printhead from packaging

Missing Printhead

Choose display language

LANGUAGE

1. English

For other languages, press ,

LANGUAGE

1. English

Wait for printhead latch to be

released.

(Select)

(Config)

ink couplings

(Return)

a

b

c

a

b

c

a

b

c

d

e

d

c

After connecting power for the first

time, press Config to set the display

language for the control panel.

10SettingUpthePrinter

electrical contacts

nozzles

Check that ink is flowing through the

tubes on both sides of the printhead.

Tighten knob fully

Insert media till it stops.

Wait for printer to load media.

Push media roll against

inner guide.

Flat side against media roll

Do not touch the ink couplings,

electrical contacts, or nozzles.

No less than 45°

5Load media

f

c

g

h

a

b

d

e

f

g

LoadingMedia

SettingUpthePrinter11

To connect printer to computer

To connect printer to network

VP700 Computer

USB

VP700

Network

7Install printer driver

Connect USB cable when prompted

Printer Online

CONFIGURATION

2. MAINTENANCE

MAINTENANCE

1. PRINT TEST PAGE

PRINT TEST PAGE

2. PQ PLOT

(Config)

(Select)

Load 4” x 4” or larger labels (with inter-label gap or continuous). If using

continuous stock, set Media Layout to Continous in the EWS Diagnostics page.

6Print test label

Sample PQ plot

d

c

b

a

d

c

b

a

➀

➁

➂

➃

Verify the following on the PQ plot:

• Lines are printed in the order yellow, black, cyan, black and magenta.

• Lines are clearly defined with no white dots or streaks.

• Vertical dashed lines are straight.

• Bars are printed in the order yellow, black, cyan, black and magenta.

• Bars are clearly defined with no white dots or streaks.

• No color mixing in the bars.

• Text is sharp, crisp, and legible.

• Lines are printed in the order yellow, black, cyan, black and magenta.

• Lines are clearly defined with no white dots or streaks.

➀

➁

➂

➃

DHCP is enabled by default. If it is not available,

see “Additional Networking Information”.

12SettingUpthePrinter

TroubleshootPrinterSetup

IfMech Error 2orMech Error 3appearsonthecontrolpanelduringinstallation,check

thefollowing:

PossibleCause Solution

Servicestationisjammed. Ensurethatthecardboardisremovedfrominsidetheprinter.

Servicestationwastilted

duringshipment.

1. Turnofftheprinter:PressthePowerbuttononthecontrolpanel,then

press(Select)toconfirm.WhentheLCDdisplayturnsoff,turnoffthe

Powerswitchatthebackoftheprinter.

2. Opentheclamshelltoitshighestposition.

3. Rotatethepositioninggearforwardtoejecttheservicestation.

4. Pushtheservicestationbackin,makingsureitgoesinstraight.

Checkthealignment:thecapontheservicestationmustbeparallelwith

theedgeoftheplaten.

5. Continuepushingtheservicestationwhileyoumanuallyrotatethe

positioninggearbackwardstomovetheservicestationallthewayinto

theprintengine.

6. Closetheclamshellandturnontheprinter.

platen

cap

positioninggear

forwardtoeject

backwardtoinstall

SettingUpthePrinter13

WarrantyRegistration

1. OntheWindowsStartmenu,selectAll Programs>VIPColor>VIPColor VP700 Label

Printer>Warranty Registration.

Youwillberedirectedtothewarrantywebsite.

2. Followtheinstructionstoregister.

ChangeSecurityPasswords(Administrator)

Oncetheprinterhasbeensetup,anadministratorshouldchangethesecurity

passwordsusingtheEmbeddedWebServer(EWS).

1. OntheWindowsStartmenu,selectAll Programs>VIPColor>VIPColor VP700 Label

Printer>Toolbox.

2. ClickVIPColor VP700 Label Printertolaunchthedefaultwebbrowserandopenthe

EWSforyourprinter.

3. ClickLoginandloginwiththedefaultpassword123.

4. ClickSecurity SetuptochangethepasswordfortheEWSaswellasthepasswords

forthecontrolpanel(defaultpassword123).

SeeManagingPrinterSecurity(Administrator)onpage31formoreinformation

aboutsecurityonthisprinterandEmbeddedWebServer(EWS)onpage33onthe

EWS.

SetDateandTime

FromtheEWS,alsosetthedateandtimeontheprinterbysynchronizingwiththe

hostcomputer.ThisoptioncanbefoundinAdvanced Settings.

14SettingUpthePrinter

AdditionalNetworkingInformation

IfthePrinterHasaStaticIPAddress

DHCPisenabledbydefault.IfDHCPisnotavailableandtheprinterisassigneda

staticIPaddress,setthestaticIPaddressfromthecontrolpanelbeforeinstallingthe

printerdriver.

1. Press (

Config

)onthecontrolpaneltoaccesstheconfigurationmenus.

2. Level2securityisrequiredtochangenetworksettings(seeSelectingtheSecurity

Levelonpage19).

3. Scrolltothe

NETWORK

menutomakethechanges:

4. Connecttheprintertothenetwork.

5. Inserttheprintersetupdiscintothecomputer’sdiscdrivetocontinuewiththe

printerdriverinstallationforanetworkprinter.

IftheConnectiontothePrinterHasChanged

IftheprinterhasbeensetupusingaUSBconnectionandislaterconnectedviathe

network(orviceversa),reinstalltheprinterdriver.

1. Network–Connecttheprintertothenetwork.

USB–Donotconnecttheprinteratthispoint.Youwillbepromptedtodoso

duringthedriversetup.

2. Inserttheprintersetupdiscintothecomputer’sdiscdrive.SelecttheoptionAdd

another printer.

3. Followtheinstructionstocompletetheinstallation.

DHCPSetting SettoManual.

IPSettings EnterthestaticIPsettingsfortheprinter.

•StaticIP

• SubnetMask

•Gateway

•WINSServer

a.Pressandtoseteachdigit(0to9).

b.Presstomovetothenextdigit.

UsingthePrinter15

Chapter 2

UsingthePrinter

PartsofthePrinter16

ChoosingLabelMedia20

PrintingLabels23

PrintingBorderless(Full‐Bleed)Labels27

Export/ImportCustommediasizesettings28

TurningOffthePrinter29

ManagingPrinterSecurity(Administrator)31

SoftwareTools33

16UsingthePrinter

PartsofthePrinter

ControlPanel

TopCover

FrontCover

OutputSlot

MediaCover

GPIOPort

USBPort

EthernetPort

PowerSocket

PowerSwitch

UsingthePrinter17

UsingtheControlPanel

Theprinterisreadytoprintwhenthecontrolpaneldisplays

Printer Online

.TheData

andStatusLEDstogetherwithmessagesindicatetheprinterstatusandany

potentialproblems(Table1).

Thecontrolpanelalsoshowstheestimatedlevelsoftheinkcartridges.Inthe

examplebelow,theyellowinkcartridgelevelisbetween25to50%.

Theiconsabovetheprinterbuttonsindicatetheirfunctions,whichchange

dependingonthecurrentoperation(seeTable2).

Table1PrinterLEDs

Printerisreceivingdatafromthecomputer.

Thereareprintjobsintheprintermemory.

Theiconsabovetheprinterbuttonsindicatetheirfunctions(Table2).

• Whentheprinterisonline,press (

Config

)toaccesstheconfigurationmenus.

TheoptionsaredescribedinConfigOptionsontheControlPanelonpage72.

• Press and toscrollthroughthemenus.

• Press (

Select

)toselectanoptionorsetting.

Printer Online

PowerLED

PowerButton

PrinterButtons

DataLED

StatusLED

InkStatus

LED Description

DataLED

Blinking

On

StatusLED

Blinking •Printheadisbeingserviced,or

• Attentionneeded;amessagewillbedisplayed.(SeeIfError

MessagesAppearonpage60.)

On •Anerrorhasoccurred;amessagewillbedisplayed.(SeeIf

ErrorMessagesAppearonpage60.)

18UsingthePrinter

• Press (

Return

)toreturntothepreviousmenu.

Printer Online

CONFIGURATION

1. Setup

Table2PrinterButtons

Config AccesstheConfigurationmenus.

Up, Down Movethroughthemenuoptions.

Select Selectamenuoptionorconfirmasetting.

Return Returntopreviousmenu.

UnloadMedia Unloadthelabels.

Pause, Resume Pauseorresumeprinting.

IfprintingRolltoRoll,theprinterpausesfor10seconds,

thenprintsthenextpageandpausesagain.Itwill

continuetoprintandpause.

Cancel Cancelprinting.

Function Description

UsingthePrinter19

SelectingtheSecurityLevel

Bydefault,theprinterpowersupinsecurityLevel0(operator),whichdoesnot

allowchangestosomeprinterparameters.Tomakechanges,selectsecurityLevel1

(supervisor)andenterthepasswordprovidedbyyouradministrator.

SecurityLevel2givesadministratoraccesstoallfunctions.



Printer Online

CONFIGURATION

1. SETUP

SETUP

2. SECURITY

SECURITY

2. Level 1

(Config)

(Select)

ENTER PASSWORD

Press,toset.

Presstomovetonextdigit.

1. Onthecontrolpanel,select (

Config

)

SETUP



SECURITY



Level 1

or

Level 2

.

2. Enterthe3‐digitpassword.

3. Press toreturntothemainmenu.

20UsingthePrinter

ChoosingLabelMedia

Ensurethatthelabelmediameetstherequirementsfortheprinter(seeTable3and

thefollowingillustrations).Alwaystestthemediafirsttoseeifitmeetsyour

expectations.Tocheckthecompatibilityoflabelmedia,printthebarcodestestpage.

Table3Mediaspecifications

Mediatype Gloss,semi‐gloss,andmatte.

Labelwidth 2.0”to8.5”(50.8mmto215.9mm)

Labellength Continuous/RolltoRoll:Maximum40”(1.016m)

RolltoCut/PrintandPresent:Maximum8"(203.2mm)

LabelthicknessMaximum0.01”(0.3mm)(includingliner,ifany)

Minimum0.005”(0.13mm)

Coresize3”(76.2mm)

Rolldiameter Maximum8”(203.2mm)

Printmode

Detection

Coatingon

JI

Minimum Maximum

I3.0”(76.0mm)cardboardcore 3.0”(76.0mm)cardboardcore

JN/A Upto8.0”(203.0mm)

theoutside

Figure1MediaRoll

MediaTypeandDimensions

MediaHandling

•RolltoCut

•P

rintandPresent(non‐peel)

•RolltoRoll

•Gap

•Continuous

•Blackmark

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VIPColor VP700 User manual

VIPColor VP700 User manual

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