1. We agree to repair or replace any part found defective, without any charges to the user.
2. The Company reserves the right to decide whether the defective part is to be repaired or
replaced but in no case do we guarantee to replace the total system.
3. This guarantee does not cover:
a. Breakage of Vacuum Tube due to any reason
b. Minor scratches or distortion occurred during transport, loading, unloading or
installation of system
c. Various components like rubber parts, plastic parts, air relief valve, electrical heater etc.
that are bought from outside
d. Damages occurred due to natural calamities like cyclone, heavy winds, hail stones,
heavy rainfall, or earthquakes
e. If inlet water pressure increases more than 4 kg/cm2 in case of Pressurized model
4. a. Chloride hardness should be less than 600 ppm and TDS must be less than 1500 ppm
for Wonder Ultimate Glass Lining series
b. Chloride hardness should be less than 300 ppm and TDS must be less than 800 ppm
for Wonder Ultimate Special Lining series
c. In case of Wonder Standard SS and Wonder Standard G.I. series, chlorde hardness must
be less than 200 ppm and TDS must be less than 500 ppm
5. The guarantee certificate shall not be valid in the following situations:
a. If the system is not purchased from our authorized dealer
b. If the system is not installed, operated, maintained, as per the guidelines given in the
user manual
c. If the system parts are repaired, altered or shifted from other unauthorized agencies
without company's official permission
d. Normal wear and tear of various parts
e. Effect on exterior surface coating due to weathering, rain or sunshine etc.
f. Improper performance of system, or any other damage due to salts and scaling occurred
because of hard water
6. The guarantee does not include transport, delivery, handling charges of defective and
replaced items.
7. In no event shall the company be liable to a user for any special, incidental or consequential
loss or damage. Any such claims are specifically excluded under this guarantee certificate.
Other Terms and Conditions applicable to this guarantee certificate are as follows: