H3C XE 200/2000 IP Operating instructions

H3C XE 200/2000 IP PBX

Operation Manual

Hangzhou H3C Technologies Co., Ltd.

http://www.h3c.com

Manual Version: T2-08162N-20070520-C-3.01

No part of this manual may be reproduced or transmitted in any form or by any means

without prior written consent of Hangzhou H3C Technologies Co., Ltd.

Trademarks

H3C, , Aolynk, , H

3

Care,

, TOP G, , IRF, NetPilot,

Neocean, NeoVTL, SecPro, SecPoint, SecEngine, SecPath, Comware, Secware,

Storware, NQA, VVG, V

2

G, V

n

G, PSPT, XGbus, N-Bus, TiGem, InnoVision and

HUASAN are trademarks of Hangzhou H3C Technologies Co., Ltd.

All other trademarks that may be mentioned in this manual are the property of their

respective owners.

Notice

The information in this document is subject to change without notice. Every effort has

been made in the preparation of this document to ensure accuracy of the contents, but

all statements, information, and recommendations in this document do not constitute

the warranty of any kind, express or implied.

To obtain the latest information, please access:

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About This Manual

Related Documentation

In addition to this manual, each H3C XE 200/2000 IP PBX documentation set includes

the following:

Manual Description

H3C XE 200/2000 IP PBX

Installation Manual

It provides information for the hardware

features, installation, configuration,

maintenance and troubleshooting involved in

the XE series.

H3C XE 200/2000 IP PBX

Command Manual

It provides information for the hardware

features, installation, configuration,

maintenance and troubleshooting involved in

the XE 200/2000.

H3C XE 200/2000 IP PBX

G-Remote User Manual

It introduces the graphic user interface and

the operation through the XE 200/2000.

Organization

H3C XE 200/2000 IP PBX Operation Manual is organized as follows:

Chapter Contents

1 Basic Configuration

Profiles the system characteristics and major

functions. It also describes command line

interfaces (CLIs), required configuration

environments, Comware CLI attributes and

basic Comware configuration. The interface

configuration covers the configuration on

Ethernet interfaces and VLANs. The routing

configuration involves the configuration on IP

unicast static routes.

2 Process Server Configuration

Focuses on the functions and configuration

procedure of the H.323 GateKeeper and SIP

Server.

3 Location Server Configuration

Elaborates on the functions and configuration

procedure of the Location Server.

Chapter Contents

4 Feature

Describes the unique functions and features

that the IP PBX provides including number

translation, overload protection and backup

and load balancing.

5 System Management

Introduces Comware logging and debugging

center, file system and file operation, user

interface, user management system and NTP

configuration. SNMP configuration involves

the settings required when the IP PBX serves

as NMS Agent. Terminal service presents

allowable console terminal types and required

settings. System management covers

hierarchical command configuration,

RADIUS-based AAA security.

6 IP Performance and Application

Includes the fundamentals and configuration

of the IP address, IP applications, IP

performance, as well as the configuration

necessary when the IP PBX serves as HDCP

Server.

7 Media Server

Introduces the functions of the media server,

and describes the configuration steps of the

media server in details.

8 Call Services

Introduces the various voice services

provided with the XE voice servers, including

Subscriber Management Service, Emergency

Call Service, Inter-Group Call Restriction

Service, Outgoing Call Authority Control

Service, Abbreviated Dialing Service,

Do-Not-Disturb Service, Calling Line

Identification Services, Password Call

Service, Call Forwarding Services , Third

Party Call Termination Service, ONLY

Service, Time Limit Call Service, Third Party

Call Control Service, Callback-On-Busy

Service, Call Pickup Service, Call Intervention

Service, Dialing Test Service, Time

Announcement Service, MyRing Service,

CPCP Service, Automatic Operator Service,

Group Notification Service, Call Transfer

Service, Number Query Service and Alarm

Clock Service.

9 Appendix A

Introduces usage of the license of the XE

200/2000 IP PBX.

10 Appendix B Lists the acronyms used in the manual.

Conventions

The manual uses the following conventions:

I. Command conventions

Convention Description

Boldface

The keywords of a command line are in Boldface.

italic

Command arguments are in italic.

[ ]

Items (keywords or arguments) in square brackets [ ] are

optional.

{ x | y | ... }

Alternative items are grouped in braces and separated by

vertical bars. One is selected.

[ x | y | ... ]

Optional alternative items are grouped in square brackets

and separated by vertical bars. One or none is selected.

{ x | y | ... } *

Alternative items are grouped in braces and separated by

vertical bars. A minimum of one or a maximum of all can be

selected.

[ x | y | ... ] *

Optional alternative items are grouped in square brackets

and separated by vertical bars. Many or none can be

selected.

&<1-n>

The argument(s) before the ampersand (&) sign can be

entered 1 to n times.

# A line starting with the # sign is comments.

II. GUI conventions

Convention Description

< >

Button names are inside angle brackets. For example, click

<OK>.

[ ]

Window names, menu items, data table and field names

are inside square brackets. For example, pop up the [New

User] window.

/

Multi-level menus are separated by forward slashes. For

example, [File/Create/Folder].

III. Symbols

Convention Description

Warning

Means reader be extremely careful. Improper operation

may cause bodily injury.

Caution

Means reader be careful. Improper operation may cause

data loss or damage to equipment.

 Note Means a complementary description.

Basic Configuration

Operation Manual – Basic Configuration

H3C XE 200/2000 IP PBX Table of Contents

i

Table of Contents

Chapter 1 H3C XE 200/2000 IP PBX Overview............................................................................1-1

1.1 Introduction........................................................................................................................1-1

1.2 Feature List........................................................................................................................1-1

Chapter 2 Command Line Interface for Configuration..............................................................2-1

2.1 Setting Up the Configuration Environment........................................................................2-1

2.1.1 Configuring the XE IP PBX through the CONSOLE Port........................................2-1

2.1.2 Configuring the XE IP PBX through the AUX Port..................................................2-3

2.1.3 Configuring the XE IP PBX through Telnet.............................................................2-5

2.2 Command Line Interface ...................................................................................................2-8

2.2.1 Command Line View...............................................................................................2-8

2.2.2 Command Line Online Help..................................................................................2-11

2.2.3 Command Line Error Information..........................................................................2-12

2.2.4 History Command .................................................................................................2-12

2.2.5 Edit Features.........................................................................................................2-13

2.2.6 Display Features ...................................................................................................2-13

2.2.7 Regular Expressions.............................................................................................2-14

2.3 Hot Keys ..........................................................................................................................2-17

2.3.1 Classifying Hot Keys.............................................................................................2-17

2.3.2 Usage of the Hot Keys..........................................................................................2-18

2.3.3 Configuring Command Alias .................................................................................2-19

Chapter 3 Basic Configuration.....................................................................................................3-1

3.1 Basic Configuration of Comware.......................................................................................3-1

3.2 Ethernet Interface Configuration........................................................................................3-5

3.2.1 Introduction to the Ethernet Interface......................................................................3-5

3.2.2 Configuring the Ethernet Interface..........................................................................3-6

3.2.3 Displaying and Debugging Ethernet Interface ........................................................3-9

3.3 Static Route Configuration.................................................................................................3-9

3.3.1 Introduction to the Static Route...............................................................................3-9

3.3.2 Introduction to the Default Route ............................................................................3-9

3.3.3 Configuring a Static Route....................................................................................3-10

3.3.4 Configuring a Default Route..................................................................................3-10

3.3.5 Deleting all Static Routes......................................................................................3-10

3.3.6 Displaying and Debugging Routing Table.............................................................3-11

Operation Manual – Basic Configuration

H3C XE 200/2000 IP PBX Chapter 1 H3C XE 200/2000 IP PBX Overview

1-1

Chapter 1 H3C XE 200/2000 IP PBX Overview

1.1 Introduction

H3C XE 200/2000 IP PBX (hereinafter referred to as XE IP PBX) is a part of H3C’s

integrated cross-industry VoIP solution designed for enterprise users. It can integrate a

large number of voice devices into a voice network that is easy to maintain, manage

and upgrade. With the XE IP PBX, you can make full use of the functions available with

the voice gateways and IP telephone terminals and even obtain function enhancement.

Thus, your investment can be protected to the maximum extent.

As a VoIP server, the XE IP PBX can centralize management of devices such as voice

gateways and IP telephone terminals and uniformly process VoIP services. The major

functions that it provides include registration management, dialing routing management,

call control, and service processing:

1) Registration management: When receiving a register request from a voice

gateway or terminal, the XE IP PBX accepts or rejects the request according to the

registration management policy and records the dynamic information such as the

online state of the gateway or terminal as well.

2) Dialing routing management: The XE IP PBX maintains the number information of

voice gateways and terminals and a mapping table from number to IP address and

port. When a voice gateway or terminal receives a dialed number, it sends a call

request to the XE IP PBX. Then the XE IP PBX searches for the number mapping

table to find the IP address and port number mapped to the dialed number.

3) Call control: The XE IP PBX supports call tracing, statistics in addition to call

connection, maintenance, and release. The XE IP PBX provides two approaches:

redirection and routing.

4) Service processing: Besides the basic call services, the XE IP PBX provides the

traditional PBX service. Service information can be set by administrators or users

through the GUI client or a terminal.

1.2 Feature List

Table 1-1 Functionality of the XE IP PBX

Attribute Description

Connectivity

LAN

protocol

Ethernet_II

Ethernet_SNAP

IEEE802.2

IEEE802.3

Operation Manual – Basic Configuration

H3C XE 200/2000 IP PBX Chapter 1 H3C XE 200/2000 IP PBX Overview

1-2

Attribute Description

IP service

ARP

Static DNS service

Network

protocol

IP routing Static routing management

Security AAA Local authentication and authorization

Reliability

Dual power redundancy (XE 2000)

Automatic temperature sensor inside the chassis (XE 2000)

Command

line

interface

(CLI)

Local configuration through the CONSOLE port

Remote configuration through the AUX port

Local and remote configuration through Telnet

Command protection hierarchy where only

authorized users can access the critical

configurations of the XE IP PBX

Telnet to other devices to manage them

User-interface configuration, providing multiple login

authentication and authorization approaches

File system

FTP Server/Client that provides configuration

file/application upload and download

File upload and download with TFTP

File system management

Test and

debugging

Network test tools such as tracert and ping for quick

diagnosis on the network status

Abundant debugging information for troubleshooting

Logging function, allowing logging information to be

retained on the local hard disk

Configuration

and

management

SNMPv3, compatible with SNMPv2c and SNMPv1

Operation Manual – Basic Configuration

H3C XE 200/2000 IP PBX Chapter 2 Command Line Interface for Configuration

2-1

Chapter 2 Command Line Interface for

Configuration

2.1 Setting Up the Configuration Environment

The XE IP PBX provides the configuration command line interface, with which you can

configure the XE IP PBX locally or remotely through:

z CONSOLE port

z AUX port

z Telnet

2.1.1 Configuring the XE IP PBX through the CONSOLE Port

Step 1: Connect the serial port on a PC (or terminal) to the CONSOLE port on the XE IP

PBX using a console cable, as shown in

Figure 2-1.

Figure 2-1 Set up a local configuration environment through the CONSOLE port

Step 2: Run the terminal emulation program (HyperTerminal of Win9X for example) on

the PC and set the terminal communications parameters as follows:

Bits per second: 9600 bps

Data bits: 8

Parity: None

Stop bits: 1

Flow control: None

Terminal emulation type: VT100

See

Figure 2-2 through Figure 2-4.

Operation Manual – Basic Configuration

H3C XE 200/2000 IP PBX Chapter 2 Command Line Interface for Configuration

2-2

Figure 2-2 Set up a new connection

Figure 2-3 Select the desired COM port

Operation Manual – Basic Configuration

H3C XE 200/2000 IP PBX Chapter 2 Command Line Interface for Configuration

2-3

Figure 2-4 Port settings

Step 3: Power up the XE IP PBX. The system runs the power-on self-test (POST), and

then prompts you to press <Enter> until the command line prompt (<XE> for example)

appears.

Step 4: Enter commands to configure the XE IP PBX or view its running status. If you

need help, enter “?”. For more information about the commands, refer to the following

chapters.

2.1.2 Configuring the XE IP PBX through the AUX Port

To configure the XE IP PBX through the AUX port, attach a modem to the serial port on

the PC and one to the AUX port on the XE IP PBX, as shown in

Figure 2-5.

Step 1: Attach a modem to the AUX port.

Operation Manual – Basic Configuration

H3C XE 200/2000 IP PBX Chapter 2 Command Line Interface for Configuration

2-4

Telephone line

Serial port

AUX port

P C

Modem

XE IP PBX

Telephone line

PS TN

Figure 2-5 Set up a remote configuration environment

Step 2: Dial on the terminal to set up a connection to the XE IP PBX through the

terminal emulation program (such as HyperTerminal of Windows 9X), as shown in

Figure 2-6 and Figure 2-7. In the terminal emulation program, select the RS-232 serial

port of the PC to be used for connection, and set the terminal communications

parameters as follows:

Bits per second: 9600

Data bits: 8

Parity: None

Stop bits: 1

Flow control: None (or Hardware)

Terminal emulation type: VT100

See

Figure 2-3 and Figure 2-4.

Operation Manual – Basic Configuration

H3C XE 200/2000 IP PBX Chapter 2 Command Line Interface for Configuration

2-5

Figure 2-6 Set the dialup number

Figure 2-7 Dial on the remote PC

Step 3: Enter the correct username and password, and proceed to configure or manage

the XE IP PBX when the command line prompt (<XE> for example) appears in the

remote terminal emulation program.

2.1.3 Configuring the XE IP PBX through Telnet

 Note:

Before setting up a Telnet connection, make sure that:

z An IP address has been assigned to the XE IP PBX.

z VTY login authentication mode and the incoming and outgoing call restriction rules

have been configured.

z There is a reachable route between the console terminal and the XE IP PBX.

Operation Manual – Basic Configuration

H3C XE 200/2000 IP PBX Chapter 2 Command Line Interface for Configuration

2-6

Step 1: If the PC and the XE IP PBX are located in the same LAN, connect the Ethernet

interfaces on them through the LAN, as shown in

Figure 2-8. Otherwise, connect the

PC to the XE IP PBX through the WAN, as shown in

Figure 2-9.

Telnet Client

PC

XE

LAN

Figure 2-8 Set up a Telnet configuration environment through the LAN

Telnet Client

LAN

PC

Router

XE

WA

N

WAN

Figure 2-9 Set up a remote Telnet configuration environment through the WAN

Step 2: Run the Telnet program on the PC and set its terminal type to VT100, as shown

in

Figure 2-10.

Operation Manual – Basic Configuration

H3C XE 200/2000 IP PBX Chapter 2 Command Line Interface for Configuration

2-7

Figure 2-10 Run the Telnet program

Step 3: Select [Connect\Remote system] in the Telnet window, and enter the IP address

of the Ethernet interface on the XE IP PBX in the dialog box as shown in

Figure 2-11.

Figure 2-11 Set up a Telnet connection with the XE IP PBX

 Note:

Host Name in Figure 2-11 refers to the IP address of the XE IP PBX.

Step 4: After telnetting to the XE IP PBX, you are prompted for the username and

password. If the authentication is passed, the command line prompt (<XE> for example)

appears for you to configure the XE IP PBX or view its running status.

 Note:

When you configure the XE IP PBX through telnet, be careful of modifying its IP

address as such modification may result in Telnet disconnection. If such modification is

required, you need to enter a new IP address of the IP BPX and make a new

connection.

Operation Manual – Basic Configuration

H3C XE 200/2000 IP PBX Chapter 2 Command Line Interface for Configuration

2-8

2.2 Command Line Interface

The system provides a wide range of configuration commands and the command line

interface (CLI) through which you can configure and manage the XE IP PBX. The CLI

supports:

z Local configuration through the CONSOLE port.

z Remote configuration through the AUX port.

z Remote configuration through Telnet.

z Management of the configurations of terminal users in user interface view.

z Hierarchical command protection in which users can only execute the commands

commensurate with their levels.

z Local, password, and AAA authentication modes that safeguard the XE IP PBX

against intrusion of unauthorized users and guarantee system security.

z Easy access to on-line help by entering “?”.

z Commands such as tracert and ping to provide quick network test.

z Abundant debugging information for fault diagnosis.

z The telnet client function that allows you to telnet from the XE IP PBX to other

devices for management.

z FTP services that facilitate file upload and download.

z Ability to execute a previously executed command.

z Command line interpreter that provides multiple intelligent command parse

methods such as fuzzy match and context association for the convenience of

input.

 Note:

You are not allowed to configure IDs or numbers that may conflict with command

keywords for XE IP PBX; otherwise, when any of the keywords including, without

limitation, active, all, allowable, callin, callout, config, h323, list, sip, subscriber and bind

is used, the system prompts error messages in the CLI.

2.2.1 Command Line View

The system commands implement the hierarchical protection model with four levels:

visit, monitor, system, and manage.

z Visit: Includes network diagnosis commands such as ping and tracert, and the

commands for accessing external devices, such as telnet and rlogin. No

commands at this level can be used to save the configuration files.

z Monitor: Provides the commands used for system maintenance and service fault

diagnosis, including the display and debugging commands. No commands at

this level can be used to save the configuration files.

Operation Manual – Basic Configuration

H3C XE 200/2000 IP PBX Chapter 2 Command Line Interface for Configuration

2-9

z System: Includes routing and other service configuration commands that cover all

the layers of a network to provide direct network services for users.

z Manage: Includes the commands essential to system operations and support

modules. They are service support commands that involve file system, FTP, TFTP,

configuration file switch, user management, level setting, as well as the parameter

setting within a system (the last case involves those non-protocol or non-RFC

specifications) commands.

Commensurate with the command levels, login users are divided into four levels,

namely that they can only use the commands at their own, or lower levels.

To prevent intrusion of unauthorized users, a user must undergo authentication when

switching to a higher level. In this case, the user must input the higher-level user

password, provided one has been set using the super password [ level user-level ]

{ simple | cipher } text command. Only when the correct password is provided can the

user switch to the higher level. Otherwise, the original user level remains unchanged.

 Note:

For the sake of privacy, the system does not display the password that the user has

entered.

The user is allowed to make up to three attempts after an incorrect password input.

The command views are implemented according to different configuration

requirements. They provide different functions but are still related to each other. For

example, after setting up a connection with the XE IP PBX, you enter user view where

you can simply view the running status and statistics. By entering system-view in user

view, you go to the system view, where you can input different configuration commands

to enter the corresponding protocol, interface or functional module view.

Command lines are associated with the following command views:

z User view

z System view

z Interface views including GE interface view and virtual interface view.

z PS view

z LS view

z MS view

z MA view

z OverLoad Protection view

z GUI Server view

z User interface view

Table 2-1 shows the functionality of these command views and the commands for

entering them.

Operation Manual – Basic Configuration

H3C XE 200/2000 IP PBX Chapter 2 Command Line Interface for Configuration

2-10

Table 2-1 Command view functionality

In command

view

To do… Prompt

Accessed by

entering the

command

Exit with the

command

User view

View brief

operating

information

and statistics

about the XE

IP PBX

<XE>

None (the

system

accesses user

view

immediately

after a

connection is

set up with the

XE IP PBX)

quit to

disconnect

from the XE IP

PBX

System view

Configure

system

parameters

[XE]

system-view

in user view

quit to return

to user view

User interface

view

Manage the

asynchronous

and logical

interfaces on

the XE IP PBX

[XE-ui0]

user-interfac

e 0 in system

view

quit to return

to the system

view

Interface view

Configure

interface

parameters

[XE-Ethernet1

/0]

interface

Ethernet 1/0

in system view

quit to return

to system view

PS view

Configure

process

server

[XE-ps]

process-serv

er in system

view

quit to return

to system view

LS view

Configure

location server

[XE-ls]

location-serv

er in system

view

quit to return

to system view

MS view

Configure

media server

[XE-ms]

media-server

in system view

quit to return

to system view

MA view

Configure

media ability

[XE-ma]

media-ability

in system view

quit to return

to system view

OverLoad

protection

view

Configure

overload

protection

[XE-olp]

overload-prot

ection in

system view

quit to return

to system view

GUI server

view

Configure GUI

server

[XE-gui]

gui in system

view

quit to return

to system view

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