Chapter 16 Performing the Initial Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
SRX300 Services Gateway Software Configuration Overview . . . . . . . . . . . . . . . 59
Understanding SRX300 Services Gateway Factory-Default Settings . . . . . . . . . . 59
Viewing SRX300 Services Gateway Factory-Default Settings . . . . . . . . . . . . . . . 60
Accessing J-Web on the SRX300 Services Gateway . . . . . . . . . . . . . . . . . . . . . . . 62
Configuring the SRX300 Services Gateway Using the J-Web Setup Wizard . . . . . 63
About the Setup Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
About the Default Setup Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
About the Guided Setup Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Accessing the CLI on the SRX300 Services Gateway . . . . . . . . . . . . . . . . . . . . . . 65
Connecting to the SRX300 Services Gateway from the CLI Remotely . . . . . . . . . 66
Configuring the SRX300 Services Gateway Using the CLI . . . . . . . . . . . . . . . . . . . 67
Verifying Settings for the SRX300 Services Gateway . . . . . . . . . . . . . . . . . . . . . . 69
Part 4 Maintaining and Troubleshooting Components
Chapter 17 Maintaining Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Required Tools and Parts for Maintaining the SRX300 Services Gateway
Hardware Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Routine Maintenance Procedures for the SRX300 Services Gateway . . . . . . . . . . 73
Maintaining the SRX300 Services Gateway Power Supply . . . . . . . . . . . . . . . . . . 74
Chapter 18 Troubleshooting Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Troubleshooting Resources for the SRX300 Services Gateway Overview . . . . . . 75
Troubleshooting Chassis and Interface Alarm Messages on the SRX300 Services
Gateway . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Troubleshooting the Power System on the SRX300 Services Gateway . . . . . . . . 77
Using the RESET CONFIG Button on the SRX300 Services Gateway . . . . . . . . . . 77
Changing the RESET CONFIG Button Behavior on the SRX300 Services
Gateway . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Part 5 Replacing Components
Chapter 19 Contacting Customer Support and Returning Components . . . . . . . . . . . . . 81
Contacting Customer Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Returning a SRX300 Services Gateway Component to Juniper Networks . . . . . . 82
Locating the SRX300 Services Gateway Chassis Serial Number and Agency
Labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Listing the SRX300 Services Gateway Component Details with the CLI . . . . . . . 83
Information You Might Need to Supply to JTAC . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Required Tools and Parts for Packing the SRX300 Services Gateway . . . . . . . . . 84
Packing the SRX300 Services Gateway for Shipment . . . . . . . . . . . . . . . . . . . . . . 84
Packing SRX300 Services Gateway Components for Shipment . . . . . . . . . . . . . . 85
Part 6 Safety and Regulatory Compliance Information
Chapter 20 General Safety Guidelines and Warnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
SRX300 Services Gateway Definition of Safety Warning Levels . . . . . . . . . . . . . . 89
SRX300 Services Gateway General Safety Guidelines and Warnings . . . . . . . . . . 91
SRX300 Services Gateway Safety Requirements, Warnings, and Guidelines . . . . 92
vCopyright © 2016, Juniper Networks, Inc.
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