ATEN CS724KM User manual

CS724KM

4-Port USB KM Switch

User Manual

CS724KM User Manual

ii

Compliance Statements

FEDERAL COMMUNICATIONS COMMISSION INTERFERENCE

STATEMENT

This equipment has been tested and found to comply with the limits for a Class

A digital device, pursuant to Part 15 of the FCC Rules. These limits are

designed to provide reasonable protection against harmful interference when

the equipment is operated in a commercial environment. This equipment

generates, uses, and can radiate radio frequency energy and, if not installed and

used in accordance with the instruction manual, may cause harmful

interference to radio communications. Operation of this equipment in a

residential area is likely to cause harmful interference in which case the user

will be required to correct the interference at his own expense.

The device complies with Part 15 of the FCC Rules. Operation is subject to the

following two conditions: (1) this device may not cause harmful interference,

and (2) this device must accept any interference received, including

interference that may cause undesired operation.

FCC Caution

Any changes or modifications not expressly approved by the party responsible

for compliance could void the user's authority to operate this equipment.

Warning

Operation of this equipment in a residential environment could cause radio

interference.

Achtung

Der Gebrauch dieses Geräts in Wohnumgebung kann Funkstörungen

verursachen.

KCC Statement

CS724KM User Manual

iii

Industry Canada Statement

This Class A digital apparatus complies with Canadian ICES-003.

RoHS

This product is RoHS compliant.

CS724KM User Manual

iv

About this Manual

This user manual is provided to help you get the most from your CS724KM

unit. It covers all aspects of installation, configuration and operation. An

overview of the information found in the manual is provided below.

Chapter 1, Introduction, introduces you to the CS724KM. Its purpose,

features and benefits are presented, and its front and back panel components

are described.

Chapter 2, Hardware Setup, describes how to set up your installation. The

necessary steps are provided.

Chapter 3, Basic Operation, explains the fundamental concepts involved

in operating the CS724KM.

Chapter 4, Hotkey Operation, details all of the concepts and procedures

involved in the Hotkey operation of your CS724KM installation.

Chapter 5, Keyboard Emulation, provides tables that list the PC to Mac

and PC to Sun keyboard emulations mappings.

Chapter 6, Boundless Switching Configuration Utility, details

installing and using the GUI based software used to configure your CS724KM

installation.

Chapter 7, The Firmware Upgrade Utility, explains how to upgrade the

CS724KM's firmware with the latest version available.

Chapter 8, RS-232 Commands, provides a complete list of the serial

commands used to configure the CS724KM through the RS-232 Serial Port.

An

Appendix, provides specifications and other technical information

regarding the CS724KM.

CS724KM User Manual

v

Conventions

This manual uses the following conventions:

Monospaced Indicates text that you should key in.

[ ] Indicates keys you should press. For example, [Enter] means to

press the Enter key. If keys need to be chorded, they appear

together in the same bracket with a plus sign between them:

[Ctrl+Alt].

1. Numbered lists represent procedures with sequential steps.

♦ Bullet lists provide information, but do not involve sequential steps.

>

Indicates selecting the option (on a menu or dialog box, for

example), that comes next. For example, Start

>

Run means to

open the Start menu, and then select Run.

Indicates critical information.

CS724KM User Manual

vi

Package Contents

The CS724KM package consists of:

 1 CS724KM 4-Port USB KM Switch

 4 USB Type-A to USB Type-B cables

 4 audio cables

 1 user instructions*

*Features may have been added to the CS724KM since this manual was

printed. Please visit our website to download the most up-to-date version of the

manual.

Check to make sure that all the components are present and that nothing got

damaged in shipping. If you encounter a problem, contact your dealer. Read

this manual thoroughly and follow the installation and operation procedures

carefully to prevent any damage to the unit, and/or any of the devices

connected to it.

CS724KM User Manual

vii

Product Information

For information about all ATEN products and how they can help you connect

without limits, visit ATEN on the Web or contact an ATEN Authorized

Reseller. Visit ATEN on the Web for a list of locations and telephone numbers:

User Information

Online Registration

Be sure to register your product at our online support center:

Telephone Support

For telephone support, call this number:

International http://www.aten.com

North America http://www.aten-usa.com

International http://eservice.aten.com

International 886-2-8692-6959

China 86-400-810-0-810

Japan 81-3-5615-5811

Korea 82-2-467-6789

North America 1-888-999-ATEN ext 4988

1-949-428-1111

CS724KM User Manual

viii

User Notice

All information, documentation, and specifications contained in this manual

are subject to change without prior notification by the manufacturer. The

manufacturer makes no representations or warranties, either expressed or

implied, with respect to the contents hereof and specifically disclaims any

warranties as to merchantability or fitness for any particular purpose. Any of

the manufacturer's software described in this manual is sold or licensed as is.

Should the programs prove defective following their purchase, the buyer (and

not the manufacturer, its distributor, or its dealer), assumes the entire cost of all

necessary servicing, repair and any incidental or consequential damages

resulting from any defect in the software.

The manufacturer of this system is not responsible for any radio and/or TV

interference caused by unauthorized modifications to this device. It is the

responsibility of the user to correct such interference.

The manufacturer is not responsible for any damage incurred in the operation

of this system if the correct operational voltage setting was not selected prior

to operation. PLEASE VERIFY THAT THE VOLTAGE SETTING IS

CORRECT BEFORE USE.

CS724KM User Manual

ix

Contents

Compliance Statements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii

About this Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv

Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v

Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi

Product Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii

User Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii

Online Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii

User Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .viii

Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix

1. Introduction

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Computers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3

Operating Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Software and Firmware Versions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Windows Operating Systems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Linux Operating Systems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

CS724KM Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

CS724KM Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

2. Hardware Setup

Single Stage Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Installation Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Daisy Chain Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Installation Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

3. Basic Operation

Port Selection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Manual Switching . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Mouse Switching . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Hotkey Switching. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Boundless Switching . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

RS-232 Commands Switching . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Port ID Numbering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16

Hot Plugging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17

Powering Off and Restarting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

4. Hotkey Operation

Port Switching . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

CS724KM User Manual

x

Cycling Through the Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Switching the Ports with Mouse Cursor . . . . . . . . . . . . . . . . . . . . . . . 20

Going Directly to a Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Hotkey Setting Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Invoking HSM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Alternate HSM Invocation Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Keyboard Operating Platform . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Keyboard Emulation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Power on Detection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Monitor Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Example 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Example 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Example 3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Example 4: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Example 5: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Keep Awake Option . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Boundless Switching Focus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Cycle Port Switching . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Example 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

HSM Summary Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

5. Keyboard Emulation

Mac Keyboard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Sun Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

6. Boundless Switching Configuration Utility

Boundless Switching. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Download and Install . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Windows Operating System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Installing the Driver AP for Linux . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Configuration Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Boundless Switching. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Adding/Applying a Layout for Boundless Switching . . . . . . . . . . . . . . 45

Extended Desktops Boundless Switching . . . . . . . . . . . . . . . . . . . . . 49

Adding/Applying a Layout for Extended Desktops Boundless Switching

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

7. The Firmware Upgrade Utility

Before you Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Starting the Upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Upgrade Successful . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Upgrade Failed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

8. RS-232 Commands

Serial Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

CS724KM User Manual

xi

Serial Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

RS-232 Pin Assignments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Console Login - HyperTerminal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65

RS-232 Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Set Baud Rate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Switch Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Keyboard Language Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Hotkey Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Hotkey Switching . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

USB Reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Restore Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74

Firmware Upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

KM Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Monitor Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77

Appendix

Safety Instructions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

International. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Hotkey Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

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This Page Intentionally Left Blank

1

Chapter 1

Introduction

Overview

The CS724KM is a 4-port USB KM Switch that enables users to control up to

4 computers with a single keyboard and mouse. Two switches can be daisy-

chained to enable control of up to 8 computers from a single console.

The CS724KM features various innovative port selection methods. Users can

switch between the connected computers via front panel pushbutton, keyboard

hotkey, mouse cursor, mouse wheel, and RS-232 commands. The mouse

cursor method adopts ATEN’s exclusive Boundless Switching technology,

which provides an intuitive way to switch control to another computer by

simply moving your mouse cursor across a screen border and onto the target

computer display. Move the mouse cursor in any direction to switch the control

focus without limitations.

The CS724KM’s Boundless Switching function supports extended desktops

with up to sixteen monitors total, expediting the process of switching between

computers for a smooth and hassle-free user experience. In addition to making

multitasking across multiple displays more efficient, this function is especially

useful in emergencies that necessitate the immediate monitoring and

management of computers.

The CS724KM also provides an intuitive GUI-based configuration utility that

allows users to customize their mouse cursor movement paths according to the

specific monitor layout at the desktop or workstation. The configuration tool is

easy to set up and compatible with Windows operating systems.

Further advanced features of the CS724KM include bus-power mode which

means no external power adapter is required, as well as independent switching

of the keyboard/mouse, USB peripheral, and audio focus via hotkeys. With a

rich feature set, the CS724KM is designed to simplify administrative tasks,

save space, and increase work productivity in multi-monitor extended desktop

environments, and is especially suitable for complex multitasking applications

in control rooms in any industry.

CS724KM User Manual

2

Features

 Single USB keyboard and mouse controls up to 4 computers

 Daisy-chain two CS724KM units to control up to 8 computers with a

single keyboard and mouse

 Boundless Switching – simply move the mouse cursor across the display

border and onto the corresponding display of the target computer to switch

the keyboard/mouse operations from one computer to the next

 Boundless Switching Configuration Utility

1

– an intuitive GUI tool that

enables users to customize monitor layouts

 Boundless Switching Focus

2

– a window frame to indicate which

computer that it currently has the focus

 Extended Desktops Boundless Switching up to 16 monitors

3

 Port selection via front panel pushbutton, keyboard hotkey, mouse cursor,

mouse wheel

4

, and RS-232 commands

 Independently switch keyboard/ mouse, USB peripheral, and audio focus

via hotkeys

 Supports RS-232 serial commands

 Supports Windows and Linux operating systems

5

 No software required

6

 Bus-powered – no external power adapter required

7

Note: 1. The utility can be installed on a separate management PC or under

the CS724KM.

2. It is required to upgrade the CS724KM firmware and Driver AP

software for Boundless Switching Focus to work. See Software

and Firmware Versions, page 4.

3. It is required to upgrade the CS724KM firmware, the Boundless

Switching Configuration Utility, and the Driver AP software. See

Software and Firmware Versions, page 4.

4. Mouse port switching is only supported under mouse emulation

mode with a USB 3-button mouse wheel.

5. It is required to upgrade CS724KM firmware and the Driver AP

software to work on a Linux operating system. See Software and

Firmware Versions, page 4.

Chapter 1. Introduction

3

6. It is required to download and install the Driver AP software on

the connected computers for extended desktops boundless

switching to work.

7. The USB bus-powered design allows the switch to get power

from the connected computers. It requires connection to at least

two computers to get sufficient power supply.

Requirements

Console

 A USB mouse

 A USB keyboard

 Speakers

Computers

The following equipment must be available on each computer:

 Video Display

 USB Type-A port

 Audio ports

Operating Systems

Note: The CS724KM is only compatible with Linux 64 bit operating system.

OS Version

Windows 7 / 10 and higher

Linux Cent OS 7.0 and higher

Ubuntu 16.0 and higher

Red Hat

Enterprise

7.0 and higher

Kylin OS 7.0

Linx 6.0.80

Astra Linux 2.12

CS724KM User Manual

4

Software and Firmware Versions

Below lists some of the key features of the CS724KM. Please upgrade the

CS724KM’s firmware version, Boundless Switching Configuration Utility,

and Driver AP software version as listed below to use these features.

Windows Operating Systems

Linux Operating Systems

To work on a Linux operating system, it is required to upgrade CS724KM’s

firmware version to v1.1.106 or higher, and the Driver AP software v1.0.065

or higher.

Features Firmware Utility Driver AP



Extended Desktop Boundless Switching

v1.1.102

or higher

v1.0.067

or higher

v1.0.062

or higher



Extended Desktop Boundless Switching



Boundless Switching Focus



Keep Awake Option

v1.1.106

or higher

v1.0.068

or higher

v1.0.066

or higher

Features Firmware Utility Driver AP



Extended Desktop Boundless Switching



Boundless Switching Focus



Keep Awake Option

v1.1.106

or higher

v1.0.068

or higher

v1.0.065

or higher

Chapter 1. Introduction

5

Components

CS724KM Front View

No. Component Description

1 port

selection

pushbuttons

For manual port selection, press a port selection pushbutton

to bring the KM focus to the computer attached to its

corresponding port.

Note:Port selection pushbuttons will be disabled when the

Driver AP is running.

2 audio port The cables from your speakers plug in here. The speakers

plugged in here have priority over those on the rear panel.

3 USB

peripheral

port

USB peripherals (printers, scanners, drives etc.) plug into

this port.

1

2

5

3

4

CS724KM User Manual

6

4 station

switch

The station switch sets the function of the CS724KM. The

default position for normal operation is P. The S position is

utilized when an RS-45 cable is connected to the serial port

and can be used for two separate functions:



Slide the switch to the S position to send RS-232

commands to the unit (see page 63); or



Slide the switch to the S position on the second stage unit

in a daisy chain installation (see page 12). The first stage

unit in a daisy chain installation should be set to P.

5 port LEDs The four port LEDs are built into the front panel.



Lights green to indicate that the computer attached to its

corresponding port is the one that has the keyboard /

mouse, USB hub and audio focus.



Flashes green once every 0.5 seconds to indicate that the

CS724KM is running with insufficient power supply.

No. Component Description

Chapter 1. Introduction

7

CS724KM Rear View

No. Component Description

1 power jack The power adapter cable (not included in the package) plugs

into this jack.

2 USB

peripheral

port

USB peripherals (printers, scanners, drives etc.) plug into

this port.

3 serial port This RJ-45 port is used to send serial commands (see RS-

232 Commands, page 63) and setup daisy chain installations

(see Daisy Chain Installation, page 12).

4 console

ports

The cables from your USB keyboard, USB mouse, and

speakers plug in here. Each connector is marked with an

appropriate icon to indicate its use.The front panel’s audio

port has priority over that on the rear panel.

5 PC ports The cables that link the switch to your computers plug in

here. Each KM port section is comprised of a speaker jack,

and USB Type-B socket.

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CS724KM User Manual

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ATEN CS724KM User manual

ATEN CS724KM User manual

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