Epson 5500 User manual

Brand: Epson

Model: 5500

Category: Laser/LED printers

Type: User manual

This manual is also suitable for

EPSON Stylus Pro 5500

2/01 EPSON Stylus Pro 5500

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Accessories

Ink Cartridges

Options

Media

ink cartridge

clamps

ink cartridge

compartment door

paper size

levers

nter cover

control

panel

edge

guide

media type

levers

left edge

guide

paper tray extension

release levers

print head

(under cover)

front edge

guide

paper tray

extension

rear manual feed slot

rear manual feed

slot cover

edge guide

parallel interface

paper path cover

optional interface

card slot

USB

interface

Cartridge Part number

Black ink cartridge T486011

Cyan/light cyan ink cartridge T489011

Magenta/light magenta ink cartridge T488011

Yellow ink cartridge T487011

Item Part Number

250-sheet lower paper cassette and tray C813611

Replacement 250-sheet paper tray C813621

EPSON Type B IEEE-1394 (FireWire

) Interface Card C823722

EPSON Type B 10/100 BaseT Ethernet

™

Interface

Card

C823632A

EFI

Fiery

Spark Professional RIP software TBD

One-year Service Plan EPP55B1

Two-year Service Plan EPP55B2

Media name Size Part number

Archival Matte Paper Letter (8.5 × 11 inches)

A3 (297 × 420 mm)

Super A3/B (13 × 19 inches)

S041341

S041343

S041339

Premium Glossy

Photo Paper

Letter (8.5 × 11 inches)

A3 (297 × 420 mm)

Super A3/B (13 × 19 inches)

8.3 in. × 32 ft roll (to cut to

lengths up to 44 inches)

13 in. × 32 ft roll (to cut to

lengths up to 44 inches)

S041286

S041288

S041289

S041376

S041378

Professional Glossy

Paper

Letter (8.5 × 11 inches) S041456

Watercolor Paper -

Radiant White

Super A3/B (13 × 19 inches) S041351

Premium Luster Paper Letter (8.5 × 11 inches)

A3 (297 × 420 mm)

Super A3/B (13 × 19 inches)

8.3 in. × 32 ft roll (to cut to

lengths up to 44 inches)

13 in. × 32 ft roll (to cut to

lengths up to 44 inches)

S041405

S041406

S041407

S041408

S041409

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Printer Specifications

Printing

Electrical

Paper

Since the quality of any particular brand or type of paper may be

changed by the manufacturer at any time, EPSON cannot attest to

the quality of any non-EPSON brand or type of paper. Always test

samples of paper stock before purchasing large quantities or

printing large jobs. Poor quality paper may reduce print quality and

cause paper jams and other problems. If you encounter problems,

switch to a higher grade of paper.

Special papers distributed by EPSON are usable only under these

conditions:

Temperature: 59 to 77 °F (15 to 25 °C)

Humidity: 40 to 60% RH

Printable areas

Single sheets

Note:

The maximum printable width is 12.7 inches (416 mm).

Ink Cartridges

* The print capacity may vary, depending on how often you run cleaning cycles.

** Ink thaws and is usable after approximately 3 hours at 77 °F (25 °C).

Caution:

To ensure good results, use genuine EPSON ink cartridges. Other

products may cause damage to your printer not covered by

EPSON’s warranty.

Don’t use an ink cartridge if the date on the package has expired.

Printing method On-demand ink jet

Nozzle configuration 96 nozzles × 6 (black, cyan, magenta,

yellow, light cyan, light magenta)

Resolution Maximum 2880 × 720 dpi

Ink type EPSON Archival ink (pigment

based)

Print direction Bidirectional with logic seeking

Control code ESC/P Raster

™

Line spacing 1/6 inch (default), programmable in

1/720-inch increments

Paper feed speed 79 milliseconds per 1/6-inch line

152 mm per second in continuous

feeding

Specification 120V Model 220−240V Model

Input voltage range 99 to 132V 198 to 264V

Rated frequency range 50 to 60 Hz

Input frequency range 49.5 to 60.5 Hz

Rated current 1.0A

Power consumption Approx. 26W (ISO/IEC 10561 Letter Pattern)

10W or less in standby mode

Size Paper types* Thickness Weight

Letter

(8.5 × 11 in.)

A3 (11.7 × 16.5 in.)

A4 (8.3 × 11.7 in.)

A5 (5.8 × 8.3 in.)

A6 (4.1 × 5.8 in.)

Legal (8.5 × 14 in.)

Half Letter

(5.5 × 8.5 in.)

Executive

(7.5 × 10 in.)

Super A3/B

(13 × 19 in.)

US B (11 × 17 in.)

B4 (10.1 × 14.2 in.)

B5 (7.2 × 10.1 in.)

Plain bond

paper and

special ink jet

papers

distributed by

EPSON**

Plain paper:

0.003 to 0.004

inch

(0.08 to 0.11

mm)

Plain paper:

17 to 24 lb

(64 to 90 g/m

)

Specification

Black

(T486011)

Cyan, light

cyan

(T489011)

Magenta,

light

magenta

(T488011)

Yellow

(T487011)

Print capacity* 2500 pages

(A4, 720 dpi,

5% coverage)

2400 pages

(A4, 720 dpi,

5% coverage each color)

2500 pages

(A4, 720 dpi,

5% coverage)

Cartridge life 2 years from production date

Storage

temperature

Installed: –4 to 104 °F (–20 to 40 °C),

1 month at 104 °F (40 °C)

Uninstalled: –22 to 104 °F (–30 to 40 °C),

1 month at 104 °F (40 °C)

Transit

temperature

–22 to 140 °F (–30 to 60 °C)

1 month at 104 °F (40 °C)

120 hours at 140 °F (60 °C)

Freezing

temperature**

5 °F (–15 °C)

Dimensions

(W × D × H)

0.99 × 5.5 × 4.2

inches

25.1 × 139.6 ×

105.3 mm

1.4 × 5.6 × 4.2 inches

35.1 × 140.9 × 105.3 mm

0.99 × 5.5 × 4.2

inches

25.1 × 139.6 ×

105.3 mm

Weight

(approximate)

7.05 oz (200 g) 8.8 oz (250 g) 7.05 oz (200 g)

A: The minimum top margin is 0.12 inch (3 mm).

B: The minimum left and right margins are 0.12 inch (3 mm).

C: The minimum bottom margin is 0.55 inch (14 mm).

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Mechanical

Environmental

Safety Approvals

Interfaces

Parallel Interface

USB Interface

Paper feed method Friction

Paper path Paper tray, front and rear manual feed

slots, optional lower paper cassette

Paper tray capacity 250 sheets of 17 pound (64 g/m

) plain

paper (for EPSON media capacity, see

page 10)

Output tray capacity 75 sheets of 24 lb (90 g/m

) plain paper

Dimensions Storage:

Width: 25.2 inches (640 mm)

Depth: 17.3 inches (439 mm) maximum

Height: 8.8 inches (224 mm)

Printing

(A3 size paper)

Width: 25.2 inches (640 mm)

Depth: 27.7 inches (704 mm) maximum

Height: 8.8 inches (224 mm)

Printing

(A4 size paper, optional lower paper

cassette installed)

Width: 25.2 inches (640 mm)

Depth: 23 inches (584 mm) maximum

Height: 12.5 inches (318 mm)

Weight 48.5 pounds (22 kg) without the ink

cartridges

Temperature Operation: 50 to 95 °F (10 to 35 °C)

Storage:

–

4 to 140 °F (

–

20 to 60 °C),

stored in shipping container

1 month at 104 °F (40 °C)

120 hours at 140 °F (60 °C)

Humidity Operation: 20 to 80% RH

Storage: 5 to 85% RH (stored in

shipping container, without

condensation)

Safety standards UL 1950, CSA C22.2 950

EMC FCC part 15 subpart B class B

CSA C108.8 class B

Compatibility

mode

Forward channel

Data format: 8-bit parallel, IEEE-1284

compatibility mode

Synchronization:

STROBE

pulse

Handshake timing:

BUSY

and

ACKNLG

signals

Signal level: TTL compatible

Connector: 57-30360 Amphenol connector

or equivalent

Reverse channel

Transmission mode: IEEE-1284 Nibble

mode

Synchronization: Refer to IEEE-1284

specification

Handshaking: Refer to IEEE-1284

specification

Signal level: IEEE-1284 Level 1 device

Data transmission timing: Refer to IEEE-

1284 specification

Connector: 57-30360 Amphenol connector

or equivalent

ECP mode Transmission mode: IEEE-1284 ECP mode

Synchronization: Refer to IEEE-1284

specification

Handshaking: Refer to IEEE-1284

specification

Signal level: IEEE-1284 Level 1 device

Data transmission timing: Refer to IEEE-

1284 specification

Connector: 57-30360 Amphenol connector

or equivalent

Standard Based on Universal Serial Bus

Specifications Revision 1.1, Universal

Serial Bus Device Class Definition for

Printing Devices Version 1.1

Bit rate 12 Mbps (full speed device)

Adaptable

connector

USB Series B

Recommended

cable length

6.6 ft (2 m)

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Control Panel Lights

When the control panel lights come on or flash, you need to replace consumables or solve a problem, as described in the following

table:

Control panel lights Problem Response

Paper Out light on and standard or optional

lower paper tray light on

Paper out or incorrectly loaded Load paper, or make sure paper is loaded correctly, in the

corresponding tray.

Paper tray not installed Make sure the indicated tray is installed correctly.

Paper Out light flashing and all paper tray lights

flashing

Paper jam Turn off the printer and remove the jammed paper.

Paper path cover is open Close the paper path cover.

Ink Out light flashing and one or more

ink out

lights flashing

Corresponding ink cartridge nearly

empty

Obtain a replacement ink cartridge.

Ink Out light on and one or more

ink out

lights on

Corresponding ink cartridge empty or

not installed

Replace the ink cartridge (or make sure it’s installed

correctly).

black and cyan

ink out lights

magenta and

yellow ink out

lights

standard and

lower tray

lights

manual feed

tray light

Ink Out

Paper Out

Paper Size/Type

lights

Operate light

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2/01 EPSON Stylus Pro 5500

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Paper Size/Type light flashing and one or both

paper tray lights flashing

Paper Size and/or Media Type setting

doesn’t match lever settings

Make sure the Paper Size and Media Type settings in your

printer software match the lever settings on the paper tray.

(Press the Eject/Continue button to force print.)

Ink Out, Paper Out, and Paper Size/Type lights

on and all paper tray and

ink out lights flashing

Print head is too hot Turn off the printer, wait a few moments, then turn it back

on. Run a nozzle check and, if necessary, clean the print

head.

Ink Out, Paper Out, and Paper Size/Type lights

flashing, but the paper tray and

ink out lights

are off

Maintenance will be required soon Turn off the printer and contact EPSON.

Paper Out and

POperate lights flashing, Ink

Out and Paper Size/Type light on, all paper tray

lights flash, and

ink out lights are on

Maintenance required now Turn off the printer and contact EPSON.

All control panel lights flashing Unknown error Turn off the printer and remove any foreign objects or paper

that may be obstructing print head movement. Then turn on

the printer again. If you still see the error indicators, turn off

the printer and contact EPSON.

Control panel lights Problem Response

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Installing Ink Cartridges for the

First Time

Always use new ink cartridges. Reinstalling partially empty ink

cartridges prevents the ink counter from accurately indicating

the amount of ink remaining.

1. Plug in the printer and turn it on by pressing the

Operate

button. Press the button and hold it for a

second until the

Operate

light comes on. The

Ink Out

and main paper tray light come on and all the

H ink out

lights flash.

Note:

The first time you plug in the printer, the power supply may cycle the

fan and then turn off. This is normal operation.

2. Open the left and right ink cartridge compartment doors.

3. Open one of the ink cartridge packages and shake the

cartridge gently, as shown.

Caution:

You can install the ink cartridges in any order; however, each slot can

only hold the specified ink color.

5. Lift up the ink cartridge clamp for the corresponding ink

slot.

6. Hold the ink cartridge with the arrow mark face-up and

pointing to the rear of the printer, and fully insert the

cartridge into the slot.

Warning:

If ink gets on your hands, wash them thoroughly with soap and

water. If ink gets in your eyes, flush them immediately with water.

To avoid injury, do not reach into the ink cartridge compartments.

7. Close the clamp until it clicks into place. The

corresponding

H ink out light goes out. Repeat steps 3

through 6 for the other ink cartridges.

8. Make sure all the

H ink out lights are off, then close the ink

compartment doors.

The printer begins charging the advanced ink delivery

system. The

Operate

light flashes and the printer makes

various sounds. Charging takes about 6 minutes. Do not

turn off the printer or interrupt this process or you’ll use

up more ink than necessary. The

Operate

light stops

flashing when the ink charging process is finished.

Operate

button

yellowmagenta/

light magenta

cyan/

light cyan

black

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Caution:

Never turn off the printer or open the paper path cover when the

P Operate light is flashing. However, if the light is still flashing

after 15 minutes and the printer is not moving or making noise, you

may turn off the printer.

Running a Printer Check

You can run a printer check to make sure that your printer is

operating correctly. Follow these steps:

1. Make sure the printer is turned off.

2. Make sure letter-size (or larger) paper is loaded in the main

paper tray.

3. Hold down the

Reset

button and press the

Operate

button to turn on the printer. Release both buttons when

the

Operate

light begins flashing.

After a few moments, the printer prints one page showing

the version of your printer’s ROM, a nozzle check pattern,

and the printer’s default settings, as shown below:

4. Press the

Operate

button to turn off the printer.

5. Check the printout.

❏ If the printout looks like the example above, your

printer is operating correctly.

❏ If the pattern has missing segments, as in the following

example, your printer may have a clogged ink nozzle.

Run a cleaning cycle (see page 12).

❏ If nothing prints at all, make sure your ink cartridges are

correctly installed. Then run a cleaning cycle (see

page 12).

Aligning the Print Head

Before you use the printer, you should align the print head to

ensure accurate, clean printouts.

Before you begin, load several sheets of one of these types of

paper, letter-size or larger, in the main paper tray:

❏ Archival Matte Paper

❏ Premium Glossy Photo Paper, or

❏ Professional Glossy Paper

There are two ways to align the print head:

❏ Using the Print Head Alignment utility in your printer

software (not available if you’re accessing the printer over a

network)

❏ Using the printer’s control panel buttons

Using the Print Head Alignment Utility

1. Make sure the printer is turned on but not printing, and the

paper described above is loaded in the main paper tray.

2. If you have an application running, access the printer

settings dialog box.

Or, with Windows, click

Start

, point to

Settings

, and

select

Printers

. Right-click the

EPSON Stylus Pro 5500

printer icon. Then select

Properties

(Windows 95, 98, or

Me),

Document Defaults

(Windows NT), or

Printing

Preferences

(Windows 2000).

3. Macintosh: Click the utility button.

Windows: Click the

Utility

tab.

4. Click the

Print Head Alignment

button.

5. Follow the instructions on the screen to print a test page.

Printing takes several minutes. You see an alignment

window.

6. On the printed page, select the pattern that shows the two

vertical lines most precisely printed on top of each other.

Select one pattern each for rows 1, 2, and 3. Then enter the

number of the best pattern for each row in the

corresponding boxes on the screen.

Note:

You may want to check the alignment patterns using a standard

8X loupe so they’re easier to see. You’ll probably need to align

the print head at least twice when you first set up the printer.

7. Click

Realignment

to print another test page. Make sure

the pattern numbered 8 in each row is the best aligned. If

not, repeat steps 6 and 7.

8. When you’re finished, click

Finish

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Using the Control Panel

1. Turn off the printer, if necessary.

2. Hold down both the

Reset

and

Eject/Continue

buttons while you press and hold the

Operate

button to turn on the printer. Release all three

buttons when the

Operate

light starts flashing.

The printer enters print head alignment mode and

three patterns like those to the right are printed (this

may take up to seven minutes to print):

3. Check the printout and select the numbered

pattern, from #1 to #3, that is the most misaligned.

(If more than one pattern is misaligned, select the

most misaligned one.)

For example, pattern #2 here is the most misaligned.

4. Press the

Reset

button repeatedly until the

H ink

out light representing the misaligned pattern comes

on. For example, press

Reset

until the cyan

H ink out light

comes on to indicate pattern #2.

5. Press the

Eject/Continue

button to enter your selection.

The printer prints 15 patterns, similar to the ones below.

The

Operate

light flashes while they print. This takes a

couple of minutes.

6. Check the printout and select the numbered pattern that is

correctly aligned. For example, pattern 8 here is aligned.

7. Press the

Eject/Continue

button (to move forward) or the

Reset

button (to move backward) until the

ink out

light(s) representing the correctly aligned pattern come(s)

on. See the table below.

For example, to select pattern 8 from the sample above,

press the

Eject/Continue

Reset

button until the

yellow

H ink out light comes on.

8. Press the

Cleaning

button to enter your selection. The

printer returns to print head alignment mode.

9. If other numbered patterns on the first printout (shown in

step 3) are misaligned, repeat steps 2 through 9.

10. When you’re finished aligning the print head, press the

Operate

button to save the alignment setting and turn

off the printer.

Ink out light indicators for misaligned pattern

Pattern # Black

H ink out Cyan

H ink out Magenta

H ink out

1On ——

2 — On —

3 —— On

Ink out light indicators for correctly aligned pattern

Pattern #

Black

H ink out

Cyan

H ink out

Magenta

H ink out

Yellow

H ink out

1On —— —

2 — On ——

3On On——

4 ——On —

5On — On —

6 — On On —

7On OnOn —

8 ———On

9On —— On

10 — On — On

11 On On — On

12 ——On On

13 On — On On

14 — On On On

15 On On On On

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Replacing an Ink Cartridge

When the

Ink Out

light on the printer’s control panel flashes,

the cartridge indicated by the

H ink out light is low on ink. This

is a good time to make sure you have a replacement cartridge.

When the

Ink Out

light stays on, the cartridge indicated by

the

H ink out light is empty and you need to replace it.

Use only the following EPSON ink cartridges:

❏ Black: T486011

❏ Cyan/light cyan: T489011

❏ Magenta/light magenta: T488011

❏ Yellow: T487011

Caution:

To ensure good results, use genuine EPSON cartridges and do not

refill them. Other products may cause damage to your printer not

covered by EPSON’s warranty.

Always leave the empty cartridge installed in the printer until you

are ready to replace it with a new one.

1. Make sure the printer is turned on, and determine which

cartridge needs to be replaced by checking the control panel

lights.

2. Open the appropriate ink cartridge compartment door.

The compartment for the black and cyan cartridges is on

the left; the compartment for magenta and yellow is on the

right.

3. Lift up the clamp for the empty cartridge, then carefully

pull the cartridge straight out of the printer.

Warning:

If ink gets on your hands, wash them thoroughly with soap and

water. If ink gets in your eyes, flush them immediately with water.

To avoid injury, do not reach into the ink cartridge compartments.

4. Make sure the replacement cartridge is the correct color,

then remove it from its package.

5. Shake the new cartridge gently, as shown.

Warning:

Don’t shake the cartridge you remove; ink may leak out.

6. Insert the ink cartridge with the arrow mark face-up and the

pointing into the printer.

7. Lower the clamp until it clicks into place.

8. Make sure the corresponding

H ink out light goes off.

If it remains on, the cartridge may not be installed correctly.

Remove the cartridge and reinsert it as described above.

9. Close the compartment door and resume printing.

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Selecting a Paper Path

You can use the 250-sheet auto feed paper trays for the letter-

size or larger papers you print on most often. The front manual

slot gives you a convenient way to feed individual Executive-size

or larger sheets. The rear manual slot provides a straight-

through paper path for papers of all sizes and weights, up to

44 inches long.

The following illustrations show the paper paths available:

Standard paper tray:

Optional lower paper tray:

Front manual feed slot:

Rear manual feed slot:

The following table indicates the paper sizes you can print from

the four paper paths:

Using the Standard and Optional

Paper Trays

You can use these trays for most sizes of paper up to 13 × 19

inches. However, the trays can’t handle paper shorter than

11 inches (letter-size).

To determine how many sheets of your paper type you can load

in the paper trays, see the next section.

When you load paper in either of the trays, you need to set the

paper size and media type levers to match the paper you’re

using, as described on page 11. This allows your software to

verify that the print settings for a project are correct for the

paper you’re using. If the print settings don’t match the lever

settings, you’ll get an error message, and your job won’t print.

Note:

You can disable verification by setting the levers to Other. However,

the purpose of paper size and media type verification is to help you

avoid printing errors, and you should take advantage of this help

whenever possible.

Paper Tray Loading Capacities and

Guidelines

The loading capacity of the paper trays depends on the type of

paper you’re loading. Use this table to determine the number of

sheets you can load:

Note:

You can’t load Watercolor Paper - Radiant White or card stock in the

paper trays. Use the rear manual feed slot only.

Substrate sizes and paper paths

Substrate Sizes Standard

paper tray

Optional

lower

paper tray

Front

manual

slot

Rear

manual

slot

Half letter/A5

or less

———OK

Executive

(7.5 ×

10 in.)

——OK OK

Letter/A4 OK OK OK OK

Letter/A4 landscape OK OK OK OK

Legal OK OK OK OK

Ledger/tabloid/A3/B

(11 ×

17 in.)

OK OK OK OK

Super A3/B

(13 ×

19 in.)

OK OK OK OK

Panoramic, banner,

or paper longer than

19 in.

———OK

Paper type Paper tray capacity Additional information

Archival Matte Paper 50 (A4 or letter size)

20 (A3 or Super A3/B

size)

Use the support sheet

packed with the paper

Premium Glossy

Photo Paper

20 —

Professional Glossy

Paper

20 —

Premium Luster

Photo Paper

20 —

Plain paper 250 Use the rear manual

feed slot for paper

smaller than letter size

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When you’re loading the paper trays, follow these guidelines:

❏ Don’t touch the printable surface of the substrate.

Fingerprints may affect print quality.

❏ Keep unused media in its packaging and store it in a cool,

dry place to avoid a decline in quality. Avoid storing media

or printouts where they will be exposed to high

temperature, humidity, or direct sunlight.

❏ Place the printable side of the paper face-down in the tray.

If you’re using preprinted paper, such as letterhead or

forms, load it with the top edge leading into the printer.

❏ Some EPSON special media have cut corners to help you

determine the correct loading position for the paper path

you are using:

Paper tray and front manual feed slot:

Rear manual feed slot:

❏ Load paper before you send your print job. If the paper runs

out during a print job, you can have the printer

automatically switch to the other tray. (The paper size and

media type levers must be set the same for both trays, or the

levers must be set to

Other

on the lower tray. See the next

section for instructions.)

❏ Always choose the correct Media Type setting in your

printer software before you send your print job.

❏ Press the

Eject/Continue

button if you need to remove a

sheet of paper.

❏ To keep your printouts looking their best, store them in a

resealable plastic bag or other airtight covering.

Setting the Paper Tray Levers

For best printing results, you need to set the media type and

paper size levers correctly when you load paper. You should also

use the media type and paper size cards to identify the substrate

loaded in each tray. This helps all users to be aware of what’s in

the printer at a glance, and also prevents anyone from

inadvertently changing the lever positions.

The table to the right identifies the media type settings for

EPSON media and similar papers.

Note:

For any substrates not on this list, set the lever to Other.

The following table identifies the paper size lever settings:

1. Load your paper. The trays can hold 250 sheets of plain

paper (24 lb bond, for example). Follow the guidelines for

tray capacities on page 10 when you use EPSON media or

similar papers.

2. Set the media type and paper size levers according to the

guidelines in the tables above.

3. Find the paper size and media type cards for the paper you

loaded, open the clear plastic covers above the levers, and

insert the cards.

If you change paper type or size in one of the trays, be sure you

change the lever settings and cards. Store unused cards in the

pocket behind the left card slot.

Media type lever settings

Paper Media type lever setting

Plain paper Plain Paper

Archival Matte Paper Archival Matte Paper

Premium Glossy Photo Paper Premium Semigloss Photo Paper

Professional Glossy Paper Glossy Paper - Photo Weight

Premium Luster Photo Paper Premium Luster Photo Paper

Use only if ink smears Thick Paper

Use for unlisted substrates Other

Paper size lever settings

Media size Paper size lever setting

13 × 19 in. Super A3/B

297 × 420 mm A3

Ledger/tabloid/11 × 17 in. LGR

Legal/11 × 14 in. LGL

210 × 297 mm A4

Letter/8.5 × 11 in. LTR

No. 10/DL/C5/C6 envelopes Other

Any other size Other

media type

paper

size

storage

pocket

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Loading Paper in the Optional Lower Tray

Always pull the paper tray completely out of the lower paper

cassette before you insert paper.

Note:

If you use paper longer than letter size in the lower tray, pull out the

tray and cover extensions of the upper paper tray, so your printouts

will be supported when they come out of the printer.

To print on paper in the lower tray, select

Paper Tray (Lower)

Auto Select

in your printer software before you send the

print job.

Cleaning the Print Head

If your printed image is unexpectedly light or faint or dots are

missing from the image, you may need to run a cleaning cycle.

This unclogs the print head nozzles so they can deliver ink

properly.

The cleaning cycle uses ink, so you should run it only if print

quality declines. You can run a printer check or the Nozzle

Check utility to determine if the cleaning cycle has been

successful, or if you need to run it again.

There are two ways to run a cleaning cycle:

❏ Using the Head Cleaning utility in your printer software

(not available if you’re accessing the printer over a network)

❏ Using the printer’s control panel buttons

Using the Head Cleaning Utility

Follow these steps to run the Head Cleaning utility:

1. Make sure the printer is turned on but not printing, and the

Ink Out

light is off. If the

Ink Out

light is flashing or on,

you need to replace the ink cartridge(s)—indicated by the

H ink out lights—instead. See page 12 for instructions.

2. If you have an application running, access the printer

settings dialog box.

Or, with Windows, click

Start

, point to

Settings

, and

select

Printers

. Right-click the

EPSON Stylus Pro 5500

printer icon. Then select

Properties

(Windows 95, 98, or

2000),

Document Defaults

(Windows NT), or

Printing

Preferences

(Windows 2000).

3. Macintosh: Click the utility button.

Windows: Click the

Utility

tab.

4. On the Utility menu, click the

Head Cleaning

button.

5. Follow the instructions on the screen to clean the print

head. Cleaning takes about 90 seconds, during which the

printer makes some noise and the

Operate

light flashes.

Caution:

To avoid damaging the printer, never turn it off while the

Operate

light is flashing—unless the printer hasn’t moved or

made any noise for more than five minutes.

6. When the

Operate

light stops flashing, run a nozzle

check to confirm the print head nozzles are clean. Make

sure paper is loaded in the printer, then:

Macintosh: Click

Confirmation

, then click Next.

Windows: Click

Print nozzle check pattern

, then click

The nozzle check pattern prints.

7. If the nozzle check pattern has no gaps in its dots, click

Finish

If the pattern is missing dots, click

Clean

to clean the print

head again. If you don’t see any improvement after cleaning

three or four times, check the solutions in your Printer

Guide. You can also turn the printer off and wait

overnight—this allows any dried ink to soften—and then

try cleaning the print head again.

Cleaning the Print Head Using the Control

Panel

Clean the print head using the control panel buttons if you’re

accessing the printer over a network or not using the EPSON

printer driver and utilities. Follow these steps:

1. Make sure the printer is turned on but not printing, and the

Ink Out

light is off. If the

Ink Out

light is flashing or on,

you need to replace the ink cartridge(s)—indicated by the

H ink out lights—instead. See page 12 for instructions.

2. Press the

Cleaning

button and hold it down for three

seconds.

The

Operate

light begins flashing, and the printer ejects

any paper in the paper path. The cleaning cycle takes about

90 seconds.

EPSON Stylus Pro 5500

2/01 EPSON Stylus Pro 5500

- 13

Caution:

To avoid damaging the printer, never turn it off while the

P Operate light is flashing—unless the printer hasn’t moved or

made any noise for more than five minutes.

3. After the

Operate

light stops flashing, print a few lines

or run a printer check (as described on page 7) to confirm

that the nozzles are clean.

If you don’t see any improvement after cleaning three or four

times, check the solutions in your Printer Guide. You can also

turn the printer off and wait overnight—this allows any dried

ink to soften—and then try cleaning the print head again.

Transporting the Printer

If you need to ship your printer, you must prepare it for

transportation and repack it in the original box. You must also

remove the ink cartridges, to avoid the possibility of ink leakage.

However, if you are moving the printer only a short distance,

for example, from one table to another, you don’t need to

remove the cartridges.

Be sure to keep the printer level whenever you move it.

1. Turn on the printer.

2. Remove any paper in the printer and in the paper trays.

Press the

Eject/Continue

button to eject any paper that has

been fed into the printer.

3. If you’re shipping the printer or moving it a long distance,

remove all four of the ink cartridges and store them in

separate, resealable plastic bags. Close the ink cartridge

clamps and compartment covers.

Caution:

You must remove the ink cartridges before shipping the printer to

prevent leakage. Remove the ink cartridges while the printer is

turned on, and then turn off the printer using the Operate button.

This will properly close and seal the ink supply valves.

Don’t turn off the printer by unplugging it or turning off a power

strip. This will not properly lock the print head in the home position,

causing ink to leak out and damage the printer.

4. Turn off the printer and make sure the print head is in the

home (far right) position.

If it’s not, turn the printer back on, wait until the print head

stops moving and is in the home position, then turn off the

printer. After you turn it off, the

Operate

light may

flash for a while. Do not unplug the power cord until the

light goes off.

5. Unplug the power cord from the electrical outlet, then

disconnect the interface cable from the printer.

6. Remove the standard paper tray. If the optional lower paper

cassette is installed, remove the lower tray too.

Warning:

The printer weighs approximately 50 lb. Do not try to lift or carry the

printer alone.

7. If the optional lower paper cassette is installed, unscrew it

and lift the printer off of the cassette.

8. Insert the protective materials you removed when you

unpacked the printer.

9. Repack the printer, paper tray, and any other parts in the

original boxes.

Remember to keep the printer level during transport.

To set up the printer after transporting it, follow the

instructions in Chapter 1 of the Printer Guide, except:

❏ Turn off the printer before reinstalling the cartridges, if you

removed them before transporting the printer. It is best to

install new cartridges because your printer’s ink counter will

be reset and able to report the remaining ink level

accurately.

❏ The first time you print after transporting the printer, the

print head nozzles may be clogged. You may need to run a

cleaning cycle, as described on page 12.

Epson 5500 User manual

Brand: Epson

Model: 5500

Category: Laser/LED printers

Type: User manual

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