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Visbr
Call Center Headset User Manual
(WorkswithRJ9Cisco,Avaya,Polycom,Mitel,Yealin k,Grandstream,NEC,Nortel,Shoretel,Allworx&more)
Fe
a
1.
A
co
m
2.
R
a
tures:
A
djustable
H
m
fortable.
R
otatable M
H
eadband
icrophone
- User m
a
Boom - O
n
a
y adjust t
n
the imag
e
he headb
a
e
above, it’
a
nd to the
s shown t
h
length th
a
h
at the mic
r
a
t he / sh
e
r
ophone b
o
e
feel mo
s
o
om can b
e
s
t
e
rota
t
mic
r
3.
M
mic
r
pos
i
4. S
co
m
5. B
con
n
mo
d
diff
e
6.
V
cor
d
7.
M
and
G
e
8.
C
t
ed to a de
r
ophone b
o
M
anageabl
e
r
ophone st
e
i
tion the us
e
mooth Le
a
m
fortable e
a
all in Join
n
ected to t
h
d
ified in
p
e
rent directi
O
V
olume Co
n
d
to adjust
t
M
ute - Mute
disable th
e
O
e
ars 1, 2,
3
C
ompatible
sired positi
o
om to put
t
e
Microp
h
e
m is flexi
b
e
r wants it
a
therette
C
a
r cushion.
t Earpiec
e
h
e headse
t
p
osition.
E
on to fit wi
t
O
n cord s
w
Volume a
n
n
trol - Volu
m
t
he speake
r
switch on
h
e
headset
m
O
n cord s
w
3
determin
e
Switch -
on. User
m
t
he microp
h
h
one St
e
b
le and it
w
to be.
C
ushion -
e
connecti
o
t
with Ball i
n
E
arpiece
c
t
h user’s e
a
w
itch box:
n
d Mute
m
e control
r
volume u
p
h
eadset co
m
icrophon
e
w
itch box:
compatibil
Switch to
m
ay put the
h
one in fro
n
e
m -
T
w
ill stay in
Smooth
a
o
n - Earpi
e
n
Joint can
c
an move
a
r perfectly.
on heads
e
p
and dow
n
rd to enabl
e
.
ity
adjust th
headset e
a
n
t of user’s
T
he
the
a
nd
e
ce
be
to
e
t
n
.
e
e
a
rpiece on
t
mouth.
t
he left or
r
r
ight ear an
d rotate th
e
e
headset to be compatible with different
telephone brands and models.
Quick Instruction:
1. Placetheheadsetoverthehead.Theheadbandshouldbeontopofheadandspeaker cushionshouldbeoverthe
ear(s).
2. Adjust the length of the headband to fit your head and turn the earpieces slightly until the headset fits
comfortably.Foroneearpiecemodels,positiontheT
‐baraboveyourear.
3. Connecttheheadset directlytothe headset portonthebackofthetelephone.(Thisheadsetisnotcompatible
with3
rd
partyadapters)
4. Findyourtelephone’sbrandunderthegearguideto selectgear1,2or3.
5. Press the headset button on your telephone to make a test call; if the microphone doesn’t work nor has poor
soundquality,tryadifferent gear.
Thisswitchiscrucialforheadsetfunctionality;itcontrols speakerandmicro pho ne’svoicequality.Choosingthe
correctgearoptimizesyourheadset’sperformance.
GEAR1:Thisgearworksformostbrandsofphones;includingbutnotlimitedtoAllworx,Avayamodels(except
1600&9600series),Mitel,Nortel,ShoreTel,FortiFone,Polycom,NECandUnifyoptiPoint.
GEAR 2: This gear works for Avaya 1600 & 9600 series. Also is compatible but not limited to
Digium,
Grandstream,PanasonicHDVseries,YealinkandZultysphones.
GEAR3:ThisgeariscompatiblewithCiscophonesthatrequireanRJ9headsetconnection,PanasonicUTGseries
andAvayaLucentCallmaster.
Optional 2.5mm Pigtail av ailable: If yourtelephone needs a 2.5mm connection please connect headsetto the
PigtailadapterandselectGear1.Thisadaptercanbepurchasedalongwiththeheadset(modelVB‐MCHCR25)
orboughtseparately.
Formoreinformation,pleasecontactwww.visbr.com
.Ifyouarehavingtroublewiththeaudio/microphoneforyourheadset,
oryoucannothearadialtone;pleaseemailusatsupport@visbr.com
.
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