P3375-VE

Axis P3375-VE User manual

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AXISP33NetworkCameraSeries
AXISP3374–V
AXISP3374–LV
AXISP3375–V
AXISP3375–LV
AXISP3375–VE
AXISP3375–LVE
UserManual
AXISP33NetworkCameraSeries
TableofContents
Aboutthismanual..........................................3
Solutionoverview...........................................4
Productoverview...........................................5
P3374-LVandP3375-LV..........................................5
P3374-VandP3375-V...........................................6
P3375-LVE.....................................................7
P3375-VE......................................................9
Howtoaccesstheproduct....................................11
Howtoaccesstheproductfromabrowser...........................11
Aboutsecurepasswords..........................................11
Setup.....................................................13
Abouttheproduct'sbuilt-inhelp...................................13
Adjustfocusandzoom...........................................13
Imagequality...................................................13
Aboutoverlays..................................................15
Streamingandstorage...........................................16
Aboutevents...................................................17
Aboutapplications..............................................19
Troubleshooting............................................
20
Howtoresettofactorydefaultsettings.............................20
Howtocheckthecurrentrmware.................................
20
Howtoupgradethermware.....................................20
Technicalissues,cluesandsolutions................................
21
Performanceconsiderations.......................................
22
Specications..............................................23
LEDindicators..................................................
23
SDcardslot....................................................
23
Buttons.......................................................
23
Connectors....................................................
23
2
AXISP33NetworkCameraSeries
Aboutthismanual
Aboutthismanual
Thisusermanualdescribesmultipleproducts.Someoftheinstructionsmaynotberelevantforyourproduct.
3
AXISP33NetworkCameraSeries
Solutionoverview
Solutionoverview
1
AXISP3374/75–V/LVNetworkCamera
2
AXISP3375–VE/LVENetworkCamera
3
Surveillancecenter
4
AXISP33NetworkCameraSeries
Productoverview
Productoverview
P3374-LVandP3375-LV
1
Cameraunit
2
Domecover
1
Networkconnector(PoE)
2
Audioout
3
LEDindicator
4
Audioin
5
I/Oconnector
6
Controlbutton
7
SDcardslot(microSD/microSDHC)
5
AXISP33NetworkCameraSeries
Productoverview
P3374-VandP3375-V
1
Cameraunit
2
Viewprotector
3
Domecover
1
Networkconnector(PoE)
2
Audioout
3
LEDindicator
4
Audioin
5
I/Oconnector
6
Controlbutton
7
SDcardslot(microSD/microSDHC)
6
AXISP33NetworkCameraSeries
Productoverview
P3375-LVE
1
Mountingbracket
2
Unitcasing
3
Domecover
4
Weathershield
5
Cameraunit
7
AXISP33NetworkCameraSeries
Productoverview
1
Networkconnector(PoE)
2
Audioout
3
LEDindicator
4
Audioin
5
I/Oconnector
6
Controlbutton
7
SDcardslot(microSD/microSDHC)
8
AXISP33NetworkCameraSeries
Productoverview
P3375-VE
1
Mountingbracket
2
Unitcasing
3
Domecover
4
Weathershield
5
Cameraunit
6
Viewprotector
1
Networkconnector(PoE)
2
Audioout
3
LEDindicator
9
AXISP33NetworkCameraSeries
Productoverview
4
Audioin
5
I/Oconnector
6
Controlbutton
7
SDcardslot(microSD/microSDHC)
10
AXISP33NetworkCameraSeries
Howtoaccesstheproduct
Howtoaccesstheproduct
AXISIPUtilityandAXISCameraManagementarerecommendedmethodsforndingAxisproductsonthenetworkandassigning
themIPaddressesinWindows®.Bothapplicationsarefreeandcanbedownloadedfromaxis.com/support
Theproductcanbeusedwiththefollowingbrowsers:
Chrome
TM
(recommended),Firefox
®
,Edge
®
,orOpera
®
withWindows
®
Chrome
TM
(recommended)orSafari
®
withOSX
®
Chrome
TM
orFirefox
®
withotheroperatingsystems.
Ifyouneedmoreinformationaboutrecommendedbrowsers,gotoaxis.com/browser-support
Howtoaccesstheproductfromabrowser
1.Startawebbrowser.
2.EntertheIPaddressorhostnameoftheAxisproductinthebrowser’saddresseld.
ToaccesstheproductfromaMaccomputer(OSX),gotoSafari,clickonBonjourandselecttheproductfromthe
drop-downlist.
IfyoudonotknowtheIPaddress,useAXISIPUtilitytolocatetheproductonthenetwork.Forinformationabout
howtodiscoverandassignanIPaddress,seethedocumentAssignanIPAddressandAccesstheVideoStreamonAxis
Supportwebataxis.com/support
Note
ToshowBonjourasabrowserbookmark,gotoSafari>Preferences.
3.Enteryourusernameandpassword.Ifthisisthersttimetheproductisaccessed,therootpasswordmustrstbe
congured.
4.Theproduct’sliveviewpageopensinyourbrowser.
Aboutsecurepasswords
Important
Whensettingtheinitialpassword,thepasswordissentincleartextoverthenetwork.Ifthereisariskofnetworksnifng,
rstsetupasecureandencryptedHTTPSconnectionbeforeresettingthepasswords.
Thedevicepasswordistheprimaryprotectionforthedataandservices.Axis’productsdonotimposeapasswordpolicyasproducts
maybeusedinvarioustypesofinstallations,buttoprotectyourdatadothefollowing:
Don’tusethedefaultpasswordthatcomeswiththeproducts.
Useapasswordwithatleast8characters,preferablyusingapasswordgenerator.
Don’texposethepassword.
Changepasswordatarecurringinterval,atleastonceayear.
Setapasswordfortherootaccount
Important
Thedefaultadministratorusernamerootcannotbedeleted.Ifthepasswordforrootislost,theproductmustberesetto
thefactorydefaultsettings.
11
AXISP33NetworkCameraSeries
Howtoaccesstheproduct
Thedefaultrootaccounthasfullprivilegesandshouldbereservedforadministrativetasks.Alwayscreateauseraccountwithlimited
privilegesfordailyuse.Thisreducestheexposureoftheadministrativeaccount.
1.Makesuretofollowtheinstructionsaboutsecurepasswords,seeAboutsecurepasswordsonpage1 1.
2.Typeapasswordandthenretypeittoconrmthespelling.
3.ClickCreatelogin.Thepasswordhasnowbeencongured.
12
AXISP33NetworkCameraSeries
Setup
Setup
Abouttheproduct'sbuilt-inhelp
Youcanaccessthebuilt-inhelpthroughyourproduct’swebpage.Thehelpprovidesmoredetailedinformationontheproduct’s
featuresandtheirsettings.
Adjustfocusandzoom
NO NO
NO
TICE TICE
TICE
Thisisanelectronically-focusedcamera.Adjustingfocusandzoommanuallyonthecameracandamagethelens.
Note
Duetothedome’srefraction,theimagemayappearslightlyoutoffocusoncethedomehasbeenplaced.Tocorrect
thisgotoSettings>Image>FocusandclickAutofocus.
Toadjustfocusandzoom:
1.GotoSettings>Image>Zoomandsetthedesiredzoomlevel.
2.UnderFocus,clickAutofocus.
Imagequality
Howtoreducemotionblurinlow-lightconditions
Toreducemotionblurinlow-lightconditions,youcanadjustoneormoreofthefollowingsettings:
Note
Imagenoisewillincreaseifyouincreasethegain.
Increaseshutterspeedandgain.GotoSettings>Image>ExposureandsetMaxshuttertoalowervalue,andMaxgain
toahighervalue.
Note
Thedepthofeldwillgetshallowerifyouopentheaperture.
Opentheaperture.GotoSettings>Image>ExposureandmovetheTargetapertureslidertowardOpen.
Ifyouarestillexperiencingmotionblur,youcantryoneofthefollowing:
Increasethelightlevelinthescene.
Mountthecamerasothatobjectsmovetowarditorawayfromitratherthansideways.
13
AXISP33NetworkCameraSeries
Setup
HowtobenetfromIRlightinlow-lightconditionsusingnightmode
Yourcameradeliverscolorimagesduringtheday.Aslightdiminishes,youcansetthecameratoautomaticallyshifttonightmode.
Withthissettingenabled,thecameradeliversblack-and-whiteimageswiththehelpofIRlight.
1.GotoSettings>Image>Dayandnight,andmakesurethattheIRcutlterissettoAuto.
2.Todetermineatwhatlightlevelyouwantthecameratoshifttonightmode,movetheThresholdslidertowardBright
orDark.
Note
Ifyousettheshifttooccurwhenit’sbrighter,theimageremainssharperastherewillbelesslow-lightnoise.Ifyou
settheshifttooccurwhenit’sdarker,theimagecolorsaremaintainedlongerbuttherewillbemoreimageblurdue
tolow-lightnoise.
3.EnableIRilluminationtousethecamera’sbuilt-inIRlightwhenthenightmodeisactivated.
Howtoselectexposuremode
Thereareseveralexposuremodeoptionsinthecamerathatadjustsaperture,shutterspeed,andgaintoimproveimagequalityfor
specicsurveillancescenes.IntheImagetab,selectbetweenthefollowingoptions:
Formostusecases,selectAutomaticexposure.
Forenvironmentswithcertainarticiallighting,forexampleuorescentlighting,selectFlicker-free.
Selectthesamefrequencyasthepowerlinefrequency.
Forenvironmentswithcertainarticiallightandbrightlight,forexampleoutdoorswithuorescentlightingatnightand
sunduringdaytime,selectFlicker-reduced.
Selectthesamefrequencyasthepowerlinefrequency.
Tolockthecurrentexposuresettings,selectHoldcurrent.
Howtomonitorlongandnarrowareas
Usecorridorformattobetterutilizethefulleldofviewinalongandnarrowarea,forexampleastaircase,hallway,road,ortunnel.
1.Dependingonyourproduct,turnthecameraorthe3–axislensinthecamera90°or270°.
2.GotoSettings>Stream>Orientationontheproduct’swebpageandrotatetheview90°or270°.
Findoutmoreataxis.com/axis-corridor-format
14
AXISP33NetworkCameraSeries
Setup
Aboutviewarea
Aviewareaisacroppedpartofthefullview.Youcanstreamandstoretheviewareainsteadofthefullviewtominimizebandwidth
andstorageneeds.IfyouenablePTZfortheviewarea,youcanpan,tiltandzoomwithinit.Byusingaviewareayoucanremove
partsofthefullview,forexample,thesky.
Whenyousetupaviewarea,werecommendyoutosetthevideostreamresolutiontothesamesizeasorsmallerthantheviewarea
size.Ifyousetthevideostreamresolutionlargerthantheviewareasizeitimpliesdigitallyscaledupvideoaftersensorcapture,
whichrequiresmorebandwidthwithoutaddingimageinformation.
Howtohandlesceneswithstrongbacklight
UseWDRtomakebothdarkandbrightareasoftheimagevisible.
1.GotoSettings>Image.
2.TurnonWDRunderWidedynamicrange.
ImagewithoutWDR.
ImagewithWDR.
Note
IfyouuseWDR,youmayexperiencesomeWDRartifactsintheimage.
FindoutmoreaboutWDRandhowtouseitataxis.com/web-articles/wdr
Aboutoverlays
Overlaysaresuperimposedoverthevideostream.Theyareusedtoprovideextrainformationduringrecordings,suchasatimestamp,
orduringproductinstallationandconguration.
15
AXISP33NetworkCameraSeries
Setup
Howtoshowatextoverlaywhenthecameradetectsmotion
Thisexampleexplainshowtodisplaythetext“Motiondetected”whenthecameradetectsmotion:
1.GotoSettings>Overlay.
2.Enter#Dinthetexteld.
3.Choosealignment,textsizeandappearance.
4.Includethetextoverlay.
5.GotoSystem>Events>Actionrules.
6.CreateanactionrulewithAXISVideoMotionDetectionastrigger.
7.Fromthelistofactions,selectOverlaytext.
8.Type“Motiondetected”.
9.Settheduration.
Streamingandstorage
Howtochoosevideocompressionformat
Decidewhichcompressionmethodtousebasedonyourviewingrequirements,andonthepropertiesofyournetwork.The
availableoptionsare:
MotionJPEG
MotionJPEGorMJPEGisadigitalvideosequencethatismadeupofaseriesofindividualJPEGimages.Theseimagesarethen
displayedandupdatedataratesufcienttocreateastreamthatshowsconstantlyupdatedmotion.Fortheviewertoperceivemotion
videotheratemustbeatleast16imageframespersecond.Fullmotionvideoisperceivedat30(NTSC)or25(PAL)framespersecond.
TheMotionJPEGstreamusesconsiderableamountsofbandwidth,butprovidesexcellentimagequalityandaccesstoeveryimage
containedinthestream.
H.264orMPEG-4Part10/AVC
Note
H.264isalicensedtechnology.TheAxisproductincludesoneH.264viewingclientlicense.Installingadditionalunlicensed
copiesoftheclientisprohibited.Topurchaseadditionallicenses,contactyourAxisreseller.
H.264can,withoutcompromisingimagequality,reducethesizeofadigitalvideolebymorethan80%comparedtotheMotion
JPEGformatandbyasmuchas50%comparedtotheMPEG-4standard.Thismeansthatlessnetworkbandwidthandstoragespace
arerequiredforavideole.Orseenanotherway,highervideoqualitycanbeachievedforagivenbitrate.
Howtoreducebandwidthandstorage
Important
Ifyoureducethebandwidthitcanresultinlessdetailsinthepicture.
1.GotoliveviewandselectH.264.
2.GotoSettings>Stream.
3.Dooneormoreofthefollowing:
-TurnontheZipstreamfunctionalityandselectthedesiredlevel.
16
AXISP33NetworkCameraSeries
Setup
-TurnondynamicGOPandsetahighGOPlengthvalue.
-Increasethecompression.
-TurnondynamicFPS.
Howtosetupnetworkstorage
Tostorerecordingsonthenetwork,youneedtosetupnetworkstorage:
1.GotoSettings>System>Storage.
2.ClickSetupunderNetworkstorage.
3.EntertheIPaddressofthehostserver.
4.Enterthenameofthesharedlocationonthehostserver.
5.Movetheswitchifthesharerequiresalogin,andenterusernameandpassword.
6.ClickConnect.
Howtoaddaudiotoyourrecording
Editthestreamprolewhichisusedfortherecording:
1.GotoSettings>System>Streamproles.
2.Selectthestreamproletomodify.
3.IntheAudiotab,selecttheAudiostreamcheckboxandselectOnfromthedrop-downlist.
4.ClickOk.
Aboutevents
Theeventpagesallowyoutocongureyourproducttoperformactionswhendifferenteventsoccur.Forexample,theproduct
canstartarecordingorsendanemailnoticationwhenmotionisdetected.Thesetofconditionsthatdeneshowandwhen
theactionistriggerediscalledanactionrule.
Howtorecordvideowhenthecameradetectsmotion
ThisexampleexplainshowtosetupthecameratostartrecordingtotheSDcardvesecondsbeforeitdetectsmotionandto
stoponeminuteafter.
MakesuretheAXISVideoMotionDetectionapplicationisrunning:
1.GotoSettings>Apps>AXISVideoMotionDetection.
2.Starttheapplicationifitisnotalreadyrunning.
3.Makesureyouhavesetuptheapplicationaccordingtoyourneeds.
Createanactionrule:
4.GotoSettings>System>Eventsandaddanactionrule.
5.Typeanamefortheactionrule.
6.Fromthelistoftriggers,selectApplicationsandthenselectAXISVideoMotionDetection(VMD).
7.Fromthelistofactions,selectRecordvideo.
17
AXISP33NetworkCameraSeries
Setup
8.Selectanexistingstreamproleorcreateanewone.
9.Setthepre-triggertimeto5seconds.
10.Setthepost-triggertimeto60seconds.
11.SelectSDcardfromthelistofstorageoptions.
12.ClickOk.
HowtorecordvideowhenaPIRdetectorsensesmotion
ThisexampleexplainshowtoconnectanAxisPIRdetectortothecamera,andsetupthecameratostartrecordingwhenthe
detectorsensesmotion.
Requiredhardware
3–wirecable(ground,power,I/O)
AxisPIRdetector
NO NO
NO
TICE TICE
TICE
Disconnectthecamerafrompowerbeforeconnectingthewires.Reconnecttopowerafterallconnectionsaredone.
Connectthewirestothecamera’sI/Oconnector
Note
ForinformationontheI/Oconnector,seeConnectorsonpage23
1.Connectthegroundwiretopin1(GND/-).
2.Connectthepowerwiretopin2(12VDCoutput).
3.ConnecttheI/Owiretopin3(I/Oinput).
ConnectthewirestothePIRdetector’sI/Oconnector
1.Connecttheotherendofthegroundwiretopin1(GND/-).
2.Connecttheotherendofthepowerwiretopin2(DCinput/+).
3.ConnecttheotherendoftheI/Owiretopin3(I/Ooutput).
ConguretheI/Oportinthecamera’swebpage
1.GotoSettings>System>I/Oports.
2.Givetheinputmoduleadescriptivename.
3.TomakethePIRdetectorsendasignaltothecamerawhenitsensesmotion,selectClosedcircuitinthedrop-downlist.
TotriggerthecameratostartrecordingwhenitreceivesasignalfromthePIRdetector,youneedtocreateanactionruleinthe
camera’swebpage.
18
AXISP33NetworkCameraSeries
Setup
Howtodetecttamperingwithinputsignal
Thisexampleexplainshowtotriggeranalarmwhentheinputsignalhasbeencutorshort-circuited.Formoreinformationaboutthe
I/Oconnector,seepage24.
1.GotoSettings>System>I/OPortsandenableSupervisedI/O.
Createanactionrule:
1.GotoSettings>System>Eventsandcreateanactionrule.
2.Typeanamefortheactionrule.
3.Fromthelistoftriggers,selectInputSignalandthenDigitalinputport.SelectInput1andsetTamperedtoYes.
4.Fromthelistofschedules,selectAlways.
5.Fromthelistofactions,selectSendNoticationandthenselectarecipientorcreateanewrecipient.
6.ClickOK.
Aboutapplications
AXISCameraApplicationPlatform(ACAP)isanopenplatformthatenablesthirdpartiestodevelopanalyticsandotherapplications
forAxisproducts.Tondoutmoreaboutavailableapplications,downloads,trialsandlicenses,gotoaxis.com/applications
TondtheusermanualsforAxisapplications,gotoaxis.com
Note
Severalapplicationscanrunatthesametimebutsomeapplicationsmightnotbecompatiblewitheachother.Certain
combinationsofapplicationsmightrequiretoomuchprocessingpowerormemoryresourceswhenruninparallel.Verify
thattheapplicationsworktogetherbeforedeployment.
19
AXISP33NetworkCameraSeries
Troubleshooting
Troubleshooting
Howtoresettofactorydefaultsettings
Important
Resettofactorydefaultshouldbeusedwithcaution.Aresettofactorydefaultresetsallsettings,includingtheIPaddress,to
thefactorydefaultvalues.
Toresettheproducttothefactorydefaultsettings:
1.Disconnectpowerfromtheproduct.
2.Pressandholdthecontrolbuttonwhilereconnectingpower.SeeProductoverviewonpage5.
3.Keepthecontrolbuttonpressedfor15–30secondsuntilthestatusLEDindicatorashesamber.
4.Releasethecontrolbutton.TheprocessiscompletewhenthestatusLEDindicatorturnsgreen.Theproducthasbeenreset
tothefactorydefaultsettings.IfnoDHCPserverisavailableonthenetwork,thedefaultIPaddressis192.168.0.90
5.UsetheinstallationandmanagementsoftwaretoolstoassignanIPaddress,setthepassword,andaccessthevideostream.
Theinstallationandmanagementsoftwaretoolsareavailablefromthesupportpagesonaxis.com/support
Howtocheckthecurrentrmware
Firmwareisthesoftwarethatdeterminesthefunctionalityofnetworkdevices.Oneofyourrstactionswhentroubleshootinga
problemshouldbetocheckthecurrentrmwareversion.Thelatestversionmaycontainacorrectionthatxesyourparticular
problem.
Tocheckthecurrentrmware:
1.Gototheproduct’swebpage.
2.Clickonthehelpmenu.
3.ClickAbout.
Howtoupgradethermware
Important
Preconguredandcustomizedsettingsaresavedwhenthermwareisupgraded(providedthatthefeaturesareavailablein
thenewrmware)althoughthisisnotguaranteedbyAxisCommunicationsAB.
Note
Whenyouupgradetheproductwiththelatestrmware,theproductreceivesthelatestfunctionalityavailable.Alwaysread
theupgradeinstructionsandreleasenotesavailablewitheachnewreleasebeforeupgradingthermware.Tondthelatest
rmwareandthereleasenotes,gotoaxis.com/support/rmware
1.Downloadthelatestrmwareletoyourcomputer,availablefreeofchargeataxis.com/support/rmware
2.Logintotheproductasanadministrator.
Note
Itisimportantthattheproductremainsconnectedtothepowersourcethroughouttheupgradeprocess.
20
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