iGo Aspire - Camillien User manual

OWNER'S MANUAL

bluetooth connected bikes / velos connecté

GUIDE DE L'UTILISTEUR

ASPIRE VENDOME

ASPIRE CAMILLIEN

DISCOVERY BERRI

DISCOVERY ATWATER

DISCOVERY BONAVENTURE

OUTLAND OKA

OUTLAND LAURENTIAN

THE ROYAL

igoelectric.com

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You are the proud owner of an iGO electric bike.

We have taken great care to create an incredible product and hope you enjoy riding it as much as we enjoyed creating it.

The bike is equipped with electronic pedal assistance which provides a completely new cycling experience. We

encourage you to take the time to familiarize yourself with all the functions and capabilities that are now available to

you - please read this comprehensive guide carefully before riding your new electric bike. Whether you ride to commute,

to go shopping or just ride for riding’s sake, you will do so in comfort and confidence on your new iGO electric bike.

If you want to know more about your electric bike or discover tips and hints to get the most

out of any ride, consult the ever expanding wealth of knowledge available at:

assist.igoelectric.com

We wish you many happy rides with your new electric bike.

CONGRATULATIONS

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FRAME SERIAL NUMBER

The serial number is located on the frame at either:

the bottom of the headtube (above the front wheel)

on the non-drive side chainstay (close to the bottom bracket)

my serial number is:

--------------------------------------------------

You can now register your bike at:

register.igoelectric.com

Your electric bike may differ from the illustrations in this manual.

iGO highly recommends having the electric bike assembled

and adjusted by a professional bicycle technician.

Note:

iGO Electric reserves the right to make changes without

notice to design(s) and / prices listed in this manual.

This manual has be compiled with great care. iGO can

not be held responsible for any inaccuracies.

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2

serial number

headtube

chainstay

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IDENTIFY YOUR iGO ELECTRIC BIKE

I am the proud owner of...

I bought this at :

Purchase date :

I bought this at :

Purchase date :

I bought this at :

Purchase date :

I bought this at :

Purchase date :

ASPIRE CAMILLIEN ASPIRE VENDOME DISCOVERY BERRI DISCOVERY ATWATER

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I bought this at :

Purchase date :

I bought this at :

Purchase date :

I bought this at :

Purchase date :

I bought this at :

Purchase date :

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TABLE OF CONTENTS

iGO CONNECT

About iGO Connect

Download

Connecting Your Bike To The Bluetooth App

The App Menu

Pre-Set Riding Profiles

Customizing And Creating Your Own Riding Profiles

Off Road Mode

iGO DRIVE

About iGO Drive

Display And Functions

Operating The Display Unit

What Is Pedal Assistance?

Cadence Sensing

Torque Sensing

Walk Assist

Throttle

Removing The Throttle

Remove/Install Battery (Aspire)

Remove/Install Battery (Discovery And Outland)

Remove/Install Battery (The Royal)

iGO DRIVE (CONT.)

Charging The Battery

Maintaining Battery Performance And

Storage Information

Battery Range And Capacity

Important Battery Safety Information

Electronics Access Port (EAP)

Controller And Weatherproof Connectors

NON ELECTRIC COMPONENTS

The Groupset

About Gears And Shifting

Shimano Trigger Shifters

Sram Trigger Shifters

Shimano Dual Drops

Disc Brake Alignment

How To Bed In New Disc Brake Pads

Adjusting Mechanical Disc Brakes Or Cable Actuated

Hydraulic Brakes

Adjusting Hydraulic Disc Brakes

page 8

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page 36

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NON ELECTRIC COMPONENTS (CONT.)

Adjustability And iGO Ergofit

Adjusting The Seat Height

Adjusting The Saddle Position

Adjusting The Handlebars (Satori Stem)

Installing The Handlebars (4 Bolt Stem)

Rear Wheel Removal And Installation

Tire Pressure

Adjusting The Suspension Fork

FOLDING FRAME

Adjusting The Handlebar Position (Folding Stem)

Folding / Unfolding

Safety Catches

iGO ASSIST

What Is iGO Assist?

How To Access iGO Assist

Diagnostics And Warning Codes

Advanced Diagnostics

Parts And Accessories

Servicing

Cleaning

Attention

REGISTER YOUR BIKE

WARRANTY

Each chapter of this manual is relevant to all iGO 'connected' electric bikes except where indicated in the page header.

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iGO CONNECT

ABOUT iGO CONNECT

The iGO connect app will allow a greater

functionality enhancing the ride experience to

any of the iGO connected bike models.

DOWNLOAD

The iGO connect app is available on Apple’s App

Store for IOS devices and the Google Play Store for

Android. Search for "iGO Connect" and install the app.

search for ‘iGO Connect’ and install on your mobile device

Note:

As the iGO Connect App evolves and is further

developed to offer the best possible riding

experience some of its related details in the

following pages may change over time. We advise

checking the online development log at:

www.igoelectric.com/igoconnect

for further release notes and app development news.

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iOS

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Tap the menu icon (or swipe inwards

from the left side of the screen)

to reveal the menu options.

iGO CONNECT

iGO Connect App version 1.1.3

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BLUETOOTH CONNECTION INDICATOR

MENU ICON

SPEEDOMETER

RIDING PROFILE INDICATOR

VOLTAGE

CURRENT

ASSIST LEVEL

POWER OUTPUT

WATT METER

NOTIFICATION DASHBOARD

BATTERY LEVEL

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CONNECTING YOUR iGO ELECTRIC

BIKE TO THE BLUETOOTH APP

1. Turn on the main power of your iGO electric bike from

the bikes main handlebar mounted display.

2. Open the app on your mobile device and click

on ‘Bluetooth Connections’ (in Menu).

3. The app will detected compatible electric bikes within range.

Select your iGO electric bike from the list, and you are ready to ride.

If you don’t see the eBike connection press the scan button.

When connecting your iGO electric bike to a mobile device for the first time

the app will run an ‘initializing’ protocol to ensure all bike settings are correct.

These settings are designed to offer a casual and safe ride experience.

An alternative settings bundle is provided that offer a more powerful

performance (see item 4 on the opposite page for installation instructions).

Note:

After 3 minutes of inactivity, the bikes display will power off to conserve energy.

This will also cause your bike to loose Bluetooth connection with the app.

(To change the ‘auto off’ setting of your electric bikes display,

refer to the displays ‘Parameter settings’ instructions found

in the ‘Display & Functions’ chapter of this manual).

iGO CONNECT

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SETTINGS

Select this from the menu list to open a page with options to switch between riding profiles, toggle between

metric (kilometers) or imperial (miles) units, or further customize any riding profile using the ‘advanced’ settings.

The ‘back’ button will return you to the previous screen.

START SIMULATION

This function will allow you to familiarize yourself with the functions and capabilities of the iGO

Connect app when not riding your electric bike. By selecting this menu item you can interact with

a simulation of the app functions without affecting the settings of your iGO electric bike.

LOAD ALT. SETTINGS

Tap the ‘Load Alt. Settings’ item in the menu and follow the onscreen prompts to

install an alternate settings bundle directly to your iGO electric bike*.

CHANGE LANGUAGE

Click to select and set your preferred language from the options presented in the list.

iGO ASSIST

The quick access link to iGO’s ever expanding knowledge base; including user

manuals, video help, FAQ, live chat and email/phone support.

*Should you wish to revert back to the initial settings: open the iGO Connect App while in range of your bike,

locate and swipe your ebike name in the ‘Bluetooth Connections’ list to reveal a red button. Press the red

button and confirm ‘Forget this eBike’. Power off the bike and shut down the app. The next time you connect

your bike to the app it will run the ‘initialize’ protocol and re-install the initial setting onto your bike.

iGO CONNECT

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iGO CONNECT PRE-SET RIDING PROFILES

There are 3 pre-set riding profiles to chose between:

Economy Lower motor reaction time between

power assist levels. For those who

are either learning to ride an electric

bike or prefer slower transitions in

order to maximize battery life.

Standard Standard reaction time between power assist

levels. For those who desire a balanced

amount of speed vs battery economy.

Sport Increased reaction time between

power assist levels. For those

who demand a quicker ride.

These profiles have a direct affect on the power

assist levels of your electric bike (controlled from

the display unit on the electric bike handlebar)

and will change the way your electric bike

reacts as you pedal or use the throttle.

iGO CONNECT

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CUSTOMIZING AND CREATING YOUR OWN RIDING PROFILES

Custom riding profiles can be created and saved on your app. To do this:

1. Select one of the existing riding profile as your starting point.

2. click the ‘advanced’ button.

3. Move the slider to increase/decrease the acceleration delay...

a larger number of milliseconds will increase the time taken for the motor to accelerate (a slower acceleration)

a smaller number of milliseconds will decrease the time taken for the motor to accelerate (a faster acceleration)

4. When you have your desired value click ‘save new profile’

5. name your custom profile and click ‘save’

Clicking the ‘back’ button will return to the speedometer view. Your custom ride

profile will be engaged and shown on the ‘riding profile indicator’.

Note:

To delete any custom riding profile, simply open the settings page, then press and hold your finger on a

riding profile until the profile’s settings appear. Clicking ‘remove’ will bring up a prompt to confirm you want

to permanently remove the custom profile. (Remove is not an option for the pre-installed riding profiles.)

You must be completely stopped in order to change from one riding profile to another. As you

change your profile, the app will indicate when it is ready for you to ride. If the bikes moves

during this process, a message indicating this movement will prompt you to try again.

iGO CONNECT

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OFF ROAD MODE

Off road Mode will increase the maximum speed of your iGO connected electric bike from

32km/h (20 mph) to 45km/h (28 mph). Take care to engage this mode only where permitted

by local regulations, or when your electric bike is being operated on private property.

Swiping inwards from the right side of the screen will open the ‘Off Road Mode’ access panel. Swiping from the screen

center to the right will hide the Off Road Mode access panel when you want to have full view of the speedometer.

Pressing ‘Enable Off Road Mode’ in the access panel will engage Off Road Mode*

Pressing ‘Disable Off Road Mode’ in the access panel will disengage Off Road Mode,

reverting the electric bike assist settings to the last ride profile.

iGO CONNECT

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*Off Road Mode can be engaged even when the bike is

in motion, however you will be prompted to confirm you

have read and agree with the iGO disclaimer the first

time you engage this mode in each riding session. We

highly suggest that if you intend to use Off Road Mode

during your ride, swipe to open the Off Road Mode

access panel immediately after turning the app on and

click to agree with the iGO disclaimer before riding.

iGO CONNECT

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iGO DRIVE

ABOUT iGO DRIVE

The iGO Drive is a Bluetooth enabled electric

platform, consisting of a highly sophisticated North

American controller, TFT color display with haptic

feedback, powerful rear hub motor, and weatherproof

connectors with quick change wiring harness.

It is triggered by the bikes electronic sensor

array and thumb throttle*, drawing power

from a high capacity lithium battery pack.

Note:

Extended features of the iGO Drive are

available through the iGO Connect App.

DISPLAY AND FUNCTIONS

The battery must be installed in the electric

bike for the display to function.

Make sure that the battery is securely

locked into the bike.

It is recommended to remove and securely store

the key when you are riding your electric bike.

The display unit of your iGO electric bike has a

TFT Color screen and haptic feedback buttons.

*sensor and throttle configuration are dependent on the bike model.

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iGO DRIVE

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M

POWER BUTTON

MODE BUTTON

WARNING DISPLAY

POWER ASSIST LEVEL (PAS)

SPEEDOMETER / AVERAGE SPEED / MAXIMUM SPEED

SMART BATTERY INDICATOR

ACTUAL VOLT

'–' BUTTON

'+' BUTTON

ODOMETER

TRIP DISTANCE

RIDING TIME

LIGHTS (ON/OFF) ICON

POWER METER

ACTUAL WATTS

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OPERATING THE DISPLAY UNIT

Power on/off

Turn the power on or off by pressing the power button on the bottom of the unit for 2 seconds

The display is also be set to turn off after a set period of inactivity to conserve energy (see section ‘parameter settings’).

Pedal assist levels

Your iGO electric bike will always power on to ‘0’. At this level no power is provided to the throttle or to the pedal assist.

To increase the level of assistance press the ‘+’ button. As the assistance numbers increase 1, 2, 3…

etc. the power of the assistance will also increase. To reduce the level of assistance simply press the ‘-‘

button. (You will feel a vibration from the haptic feedback to confirm each press of the button.)

Lights and display backlight on/off

To turn the headlight, rear light, and display backlight on or off press and hold the ‘+’ button for 2 seconds.

Speed and distance modes

A short press on the mode button will toggle between - trip / time /

odometer / average speed / max speed - on the display

Reset speed and distance

To reset - average speed / max speed / trip / time - back to zero press and hold the

‘+’ & ‘-‘ buttons for 2 seconds. (The main odometer will not be reset.)

iGO DRIVE

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Parameter settings

Press and hold the ‘M’ button on the bottom of the display for 2 seconds then release to enter the

parameter settings menu. The ‘+’ or ‘-‘ buttons will be used to change each parameter settings.

Tapping ‘M’ will advance to the next menu item in this order:

SYSTEM: press ‘+’ or ‘-‘ to toggle between metric / imperial

BRIGHTNESS press ‘+’ to increase the display brightness or ‘-‘ to decrease the display brightness

AUTO OFF: press ‘+’ or ‘-‘ to change the length of time before the display powers off - to conserve energy.

(Chose from 1 to 9 minutes or ‘off’ to disable this feature.)

BATTERY VOLTAGE: Will show:

36v (Aspire electric bikes)

48v (Discovery, Outland, and The Royal electric bikes)

BATTERY INDICATOR: press ‘+’ or ‘-‘ to toggle between ‘voltage’ or 'percent'

MORE: (password protected) functions within this section are not programmed by the consumer

to quit the parameter settings menu press and hold the ‘M’ button on the bottom of the display for 2 seconds.

Note:

The menu will automatically quit after 30 second of inactivity.

The menu will automatically quit when you start riding.

For safety reasons you cannot change settings while riding

iGO DRIVE

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WHAT IS PEDAL ASSISTANCE?

Pedal assistance is the way an electric bicycle enhances

- or magnifies - the effort exerted by the rider on each

pedal stroke. This will allow the rider to travel further

or faster while exerting the same effort, or simply

enjoy a more relaxed ride while using less energy

and effort. The amount of assistance provided by

the motor (how much a riders effort is magnified) is

indicated by the PAS level number: 0, 1, 2, 3, 4… etc.

iGO electric bicycles are equipped with multiple

levels of electronic pedal assistance. The

assist level is shown and controlled using the

display unit located on the handlebar.

As a rule, a lower PAS number will indicate the motor

is providing less assistance (ideal for flat roads, paths,

light assistance) and a higher PAS number will indicate

an increased assistance from the motor (for when you

are riding up a steep incline, into a strong headwind,

carrying a heavy load, or just want a more relaxing ride).*

PAS level 0 will disengage all assistance when

pedalling, allow the bike to be ridden as a standard

non electric bicycle. The display’s onboard computer,

lights, etc. will continue to be functional but the

motion of the bicycle will rely solely on the riders

effort. (For your safety iGO electric bicycles default to

power assist 0 each time the bike is powered on.)

When pedal assistance is engaged (PAS level 1

and up) the response of the motor - the ‘feel’ of

the ride - is directed by the type of sensor on the

bicycle and fine tuned by selecting or customizing a

riding profile within the iGO Connect app (read the

iGO Connect chapter in this user manual for more

information about setting and using riding profiles).

*The motor will draw more power from the battery

at a higher level of assistance. Extending the range

of the battery can be achieved by reducing the level

of assist used. Understanding the efficient use of

bikes gears to complement pedal assist levels will

allow for a smoother riding experience, can extend

the range of the battery and has an added benefit

of exerting less stress on bike components allowing

them to last longer before requiring replacement.

iGO DRIVE

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