Risco Agility User manual

Agility

Flexible Wireless Solution

User Manual

 

User Manual

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 AgilityUserManual

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Important Notice

Thisguideisdeliveredsubjecttothefollowingconditionsandrestrictions:

ThisguidecontainsproprietaryinformationbelongingtoRISCOGroup.Such

informationissuppliedsolelyforthepurp ose ofassistingexplicitlyandproperly

authorizedusersofthesyst em.

Nopartofitscont entsmaybeusedforanyoth e rpurpose,disclosedtoany person

orfirm,orreproducedbyan ymeans,electronicorm ech anical,withoutth e express 

priorwrittenpermissionofRISCOGroup.

Theinformationcontainedhereinisforthepurposeof illustrationand reference

only.

Informationin thisdocumentissubjecttochangewithoutnotice.

Corporateandindividualnamesanddatausedinexamplesher einbelongtotheir

respectiveowners.



Allrightsreserved.

©2010RISCOGroup March2010

AgilityUserManual 

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Table of Contents

Chapter1‐Introduction....................................................................................................... 5



1.1MainFeatures.....................................................................................................................................5

1.2AgilityArchitecture...........................................................................................................................6

1.3UserOperatingTools ........................................................................................................................7

1.4StatusIndications...............................................................................................................................8

LEDIndicators..................................................................................................................... ...........8

StatusButton/ServiceCall(Listen&Talk)...............................................................................9

VoiceMessaging.............................................................................................................................9

SMSMessaging...............................................................................................................................9

EmailMessaging ............................................................................................................................9

SoundIndications ........................................................................................................................10

Chapter2‐LocalSystemOperation ................................................................................ 11

2.1Settingyoursystem .........................................................................................................................11

Fullsetting.....................................................................................................................................11

Partsetting ....................................................................................................................................12

Partitionsetting ............................................................................................................................12

Forcesetting ..................................................................................................................................13

Settingwithfaultsinthesystem ...............................................................................................13

2.2Unsettingyoursystem ....................................................................................................................14

Systemunsetting ..........................................................................................................................14

Partitionunsetting .......................................................................................................................15

Duressunsetting ..........................................................................................................................15

Unsettingafteranalarm .............................................................................................................15

Resettingafteranalarm ..............................................................................................................16

AntiCodeReset........................................................................................................................16

EngineerReset ..........................................................................................................................16

2.3SendingaPanicAlarm....................................................................................................................17

Chapter3‐RemoteSystemOperation ............................................................................ 18

3.1RemotePhoneOperation ...............................................................................................................18

RemotelyAccessingtheSystem ................................................................................................18

VoiceOperationsMenu ..............................................................................................................19

ReceivingCallsfromtheSystem ...............................................................................................20

AcknowledgeMenu ....................................................................................................................20

Bi‐directionalCommunication...................................................................................................21

3.2SMSOperation .................................................................................................................................22

SMSRemoteControl ...................................................................................................................22

SMSConfirmationMessage .......................................................................................................22

Chapter4‐UserFunctionsandSettings......................................................................... 23

4.1UserCodes ........................................................................................................................................23

4.2ProximityTags .................................................................................................................................25

4.3DefiningFollowMeDestinations .................................................................................................26

4.4Scheduler...........................................................................................................................................27

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4.5Macrokeys........................................................................................................................................28

4.6CompleteMenuofUserFunctions ...............................................................................................29

Chapter5‐SystemSpecifications.................................................................................... 32

Chapter6‐EN50131Compliance .................................................................................... 33

AppendixA‐KeypadUserOperations .......................................................................... 34

CommonOperations.............................................................................................................................34

AdvancedOperations ...........................................................................................................................34

LEDsIndication......................................................................................................................................36

AppendixB‐RemoteControlUserOperations ............................................................ 37

CommonOperations.............................................................................................................................37

AdvancedOperations ...........................................................................................................................37

StatusLED/BuzzerIndications............................................................................................................38

ChangingRemoteControlPINCode.................................................................................................38

AppendixC‐EventLogMessages................................................................................... 39

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AgilityUserManual 

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Chapter 1 - Introduction

CongratulationsonyourpurchaseofAgility‐RISCOGroupʹsFlexibleWirelessSecurity

System.TheAgilityhasbeenspecificallydesignedtomeetawiderangeofsecurity,safety

andhomeautomationneedsformanyresidentialandcommercialapplications.

Agilityisdesignedtorecognizeabnormalconditionsandinformthesystemofthestatus

ofanyprotecteddoor,window,hallway,room,orarea.Statusinformationispresented

visuallyorverbally.ItsupportsthecapabilitiesofcommunicatingwithanAlarm

ReceivingCenter(ARC)ortoyourmobilephoneusingfriendlyandeasytounderstand

verbalmessagesaswellasSMSorE‐mailmessages.

Thismanualdescribeshowtooperateyoursystem.Itwillguideyouthrough

programminginstructionsformainsystemfeaturesaswellasbasicsettingandunsetting

commandsforthesystem.

1.1 Main Features

Upto32wirelesszones(1wayor2way

wirelessdetectors)+4option al wiredzones

(onlywithI/Oexpander)

32Usercodes+GrandMastercode

4fixedauthor ity levelsforuser

Proximityta gforeachuser

3partitions

3wirelesskeypads(1wayor2way)

3wirelesssounders(internalor external)

8Remotecontrols(1wayor2way)

250EventsLog 

16FollowMedestinations

4outputs(I/Oexpa nder)

X‐10support(I/Oexpander)

4wiredzones(I/Oexpander)

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1.2 Agility Architecture

YourAgilitycontrolsandmonitorsavarietyofsensors,detectors,andcontactsplaced

throughoutthepremises,whichprovideexternal,perimeterandinternalburglary

protection.Thesystemissupervised,meaningthatthepanelchecksthestatusofeach

sensortodetectproblems.Ifthepaneldetectsafaultitwillnotifyyouwithbeepsand

indicatorlightsonthepanelitself.

Thefollowingdiagramshowsthecomponentsthatmakeupthe system:



Note:ThewebbrowserfeaturewillbeavailableforusermonitoringinfutureversionsofAgility.

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AgilityUserManual 

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1.3 User Operating Tools

TheAgilitysystemcanbeoperatedusingseveraldevices,someofwhichhavebeen

designedasbi‐directional.Ifyouhavepurchasedabi‐directionaldeviceyoursystemis

capableofsendingareturnreplystatusindicationfromthepaneltothedeviceforeach

commandthatissenttoit.



Dependingonyourpurchaseyoucanoperateyoursystemviathefollowing:



2‐Way8ButtonRemoteControl:

Usingthebi‐directional8 buttonremotecontrolyoucanset,unset,senda

panicalarm,activateoutputsandmore.Beingbi‐directionaltheremote

controlreceivesareplystatusindication,viaits3coloredLEDsandinternal

buzzersounder,fromthepanelforeachcommandthatithassentto

the

panel.Forhighersecurity,commandscanbedefinedtobeactivatedwitha4

digitPINcode.



Agility2‐WayWirelessKeypad:

Usingthebi‐directionalwirelesskeypadyoucanprogramandoperateyour

systemaccordingtoyourneeds.Beingbi‐directionalthekeypadreceivesa

replystatusindicationfromthepanelforeachcommandthatithassenttothe

panel.Tousefunctionsofthekeypadyoucanuseacode

oraproximitytag.



4ButtonKeyfob:

Usingthe4buttonkeyfobyoucanset,unset,sendapanicalarmandactivate

outputs.



RemotePhoneOperation:

Usinganyremote,touch‐tonephoneyoucanperformremoteoperationssuch

assetting,unsetting,listeninginandtalkingtothepremisesandmore.The

systemcanalsoprovideaudibleinformationsuchaseventoccurrencesand

thestatusofyoursystem.



SMS:

IfyoursystemisequippedwithaGSM/GPRSmoduleitcanprovide

informationaboutthesystemsuchaseventoccurrencesbySMS.Youcanalso

operatethesystemusingSMScommandsforsettingandunsettingthesystem

andmore.



ConfigurationSoftware:

RISCOGroupʹsConfigurationSoftwareenablestheengineertoprogramthe

systemandoperatethesystemlo callyorremotely.



WebBrowser:

Usingthewebyoucanperformavarietyofoperationsonyoursystemsuch

assetting,unsetting,outputactivation,receivestatusinformationand

viewingeventlogs.ThisfeaturewillbeavailableinfutureversionsofAgility.

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 AgilityUserManual

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1.4 Status Indications

LED Indicators

TheLEDindicatorsprovidetypicalsystemindications,asdiscussedbelow.Some

indicatorshaveadditionalfunctions,whichareexplainedlateron.

Power LED

(Green)

ThePowerLEDindicatessystemoperation.

Condition Description

On

PowerOK

Rapidflash

IndicatesACfault

Slowflash

Indicateslowbatteryfault

Set/Alarm LED (Red)

Condition Description

On

Systemset

Rapidflash

Alarm

Slowflash

SysteminExitdelay

Part Set LED (Red)

Condition Description

On

SystemsetatPARTSET

Off

Systemunset

Ready LED (Green)

Condition Description

On

Systemready

Off

Openzones

SlowFlash

Systemisreadytobesetwhileaspecially

designatedentry/exitdoorremainsopen

Fault LED (Orange)

Condition Description

RapidFlash

Fault

Off

Nofault

Note:WhenallLEDsflashoneafteranotherinsequencethesystemisinInstallationmode.

AgilityUserManual 

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Status Button / Service Call (Listen & Talk)

ThebuttononthemainunitcanbedefinedasasystemstatusindicatororasaS.O.S

button.Oncepressed,aservicecallwillbeestablishedtotheARC,whichthenenables

2‐waycommunicationwiththepremises.

Voice Messaging

ThreetypesofspokenmessagesareheardwhenusingtheAgility,locallyinthepremises

orremotelytoyourmobile:

Eventmessages:Uponselectedeventoccurrence,theAgilityinitiatesacalltoa

remoteFollowMe(FM)telephonenumber,informingyouofasecuritysituationby

playingapre‐recordedEventannouncementmessage.

Statusmessages:Upon remoteaccessofthesystembyinitiatingacallfroma

remotetelephoneorreceivingacallfromthesystem,theAgilityannoun cesthe

currentsy stemstatusbyplayingapre‐recordedStatusmessage.

LocalAnnouncementmessages:Uponeventoccurrenceoruser’skeypad

operations,theAgilitycanannouncevariouslocalmessagestoresidents.

SMS Messaging

UsingtheGSM/GPRSModulethesystemcansendpredefinedSMSeventmessagestoa

remoteFollowMe(FM)telephonenumber,informingyouofthestatusofthesecurity

systemandcertaineventsthatoccurredinthesystem.

Forexample:



Email Messaging

UsingtheAgilityIPModulethesystemcansendeventmessagesbyEmailtopredefinede‐

mailaddressesinformingyouofthestatusofthesecuritysystemandcertaineventsthat

occurredinthesystem.

Forexample:

Subject:AlarmSecurityMessage:IntruderAlarm

SystemName:JohnʹsResidence

Event:FireAlarm,Zone5,Entrancedoor

Time:01April2008;16:12

Partition:Partition1,Firstfloor

ServiceContact:ARC01,03‐5676778

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Sound Indications

InadditiontothevisualindicationsprovidedbytheAgility’sLEDs,yoursystemproduces

audiblenotificationaftercertainevents.

Condition Description

Intrusionalarm

Continuesrapidbeeping

Firealarm

Staggeredrapidbeeping

Exitdelay

SlowbuzzerbeepsuntiltheExitDelaytimeperiodexpires

Entrydelay

SlowbuzzerbeepsuntiltheEntryDelaytimeperiodexpires.

Confirmoperation

Aone‐secondtone

Rejectoperation

Threerapiderrorbeeps

Set/Unsetsquawk

1sounderchirp:Systemset

2sounderchirps:Systemisunset

4sounderchirps:Systemunsetafteranalarm

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AgilityUserManual 

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Chapter 2 - Local System Operation

2.1 Setting your system

Settingyoursystemcausestheintrusiondetectorstotriggeranalarmwhenviolated.The

settingoperationwillbefollowedbyalocalmessageannouncement(ifdefined).

Beforesettingthesystemcheckthe

ReadyLEDandmakesurethatthesystemisready

tobeset.IfthesystemisNOTreadytobesetsecureoromittheviolatedzone(s),andthen

proceed.

Failingtosetthesystemwillbeindicatedbythesystem

YourAgilityoffersthefollowingkindsofsetting:

Note:Ifyouareunabletosetthesystem,pressthestatuskeytoviewsystemmessages.

Fullsetting:

Fullsettingpreparesallofthesystem ʹsintrus iondetectorstoactivateanalarmif

violated,and isusedwhenleavingthepremises.Thesy stemwillsetafterthe

designatedcountdowntime(Exitdelay)andalocalmessagewillsound.Onceyouhave

setthesystem,exitviathe

designatedfinalex itdoor.

Tosetusing Fullsetting procedure



Quickmode:



Highsecuritymode:Press +code



Quickmode:



Highsecuritymode: +codeorproximitytag

Press±



SendSMS:[Code][S],example,1234S



 AgilityUserManual



Page 12

Partsetting:

Partsettingactivatesonlyperimet erdetectors(asdefinedbyyourengineer),enabling

individualstoremaininsideandmoveaboutthepremiseswhilethesystemispartially

set.

Tosetusing Partsetting procedure



Quickmode: 

Highsecuritymode:

+code



Quickmode:



Highsecuritymode:

+codeorproximitytag

Press±buttonorbutton4(ifdefined.Advisewithyourengineer)



SendSMS:[Code][P],example,1234P

Partit io n setting:

OneoftheAgilityʹsadvantagesisitsabilitytodividethesysteminupto3par tit ion s.

Eachpartitionmaybemanagedasaseparatesecuritysystem,eachofwhichcanbeset

andunsetindividuallyregardlessoftheconditionoftheother.

Partitionscanbesetor

unsetoneatatime,or allatonce,an deachpartitioncanbesetat

PartSetorFullSet.Onlyusersthathavebeendefinedtooperatemultiplepartitionscan

operatemorethanonepartitionand set/unsetallpartitionsatonce.

Tosetusing Partitionsetting(FullSetorPartSet) procedure



Quickmode:

/ / > / 

Highsecuritymode: / / > / +code



Quickmode:

/ / > / 

Highsecuritymode: / / > / +codeorproximitytag

Press±buttonorbutton4(ifdefined.Advisewithyourengineer)



SendSMS:[Code][SorP][Partition1,2or3].Example1234S1.Foremore

informationrefertopage22.

AgilityUserManual 



Page 13

Forcesetting:

Forcesettingsetsthesy s temregardlessofopenzones.Yourengineermustenablethis

option.

Note:Forcesettingthesystemresultsinleavingpartofthesystemunsecured.



Settingwithfaultsinthesystem

Ifrequired,anddefinedbyyourengineer,allfau l t s inthesystemshouldbe confirmed

toenableth e settingoperationwhileperformingsettingfromthewirelesskey pad.

Whentryingtosetthesystemwithfaul t s , thedisplaywillshowaʺSystemFaultsʺ

message. Pressthe

 keytoviewthefaultsinthesystem.Scrolldownthefaultslist

toviewallfaultsinthesystem.

Toenableonetimesettingfromthekeypad:

1. Press

andenteryourusercodetoaccesstheusermenu.

2. GotoActivities>OmitFault

3. Thefollowingquestionwillappear:ʺOmitFaults.Areyousu re ?N?ʺ.

Usingth e  keychangetoYandpress toconfirm.

4. Press

toreturntomaindisplayandperformthesetting

operationaga in.

 AgilityUserManual



Page 14

2.2 Unsetting your system

Unsettingyoursystemcausesthedetectorsnottotriggeranalarmwhenviolated.When

youenterthepremises,theEntryDelaybeginstocountdown.Youmustunsetthesystem

withintheEntryDelaytimetopreventthesystemfromtriggeringanalarm.Theunsetting

operationwillbefollowedbya

localmessageannouncement(ifdefined).

Note:Ifanalarmoccurredinthesystem,itisrecommendedtoleavethepremises.Onlyafterpolice

investigationshouldyouconsiderthattheburglarisnolongeronyourpremisesandyoucanre‐enter.In

specialcases(ifprogrammedbyyourengineer)settingthesystemafteranalarmmightrequireanengineer

code.Formoreinformationrefertoyourengineer

YourAgilityoffersthefollowingkindsofunsetting:



Systemunsetting:

Unsettingdeactivatesthepartitionsassignedtothespecifiedusercode

Tounsetusing ProcedureforUnsetting



Quickmode: .Allpartitionsassignedtothebuttonwillbeunset

Highsecuritymode:

>Code



Press followedbycodeorproximitytag.



Pressthe

²button.Allpartitionsassignedtothebuttonwillbe

unset.



SendSMS:[Code][U],example1234U



AgilityUserManual 



Page 15

Partit io n unsetting:

Partitionunsettingenab l e s youtounsetindividualpartitionswithinanset system 

Tounsetusing ProcedureforPartitionUnsetting



Quickmode:

/ / > 

Highsecuritymode:

/ / > >Code



/ / > >codeorproximitytag.



Pressthe

²button.Allpartitionsassignedtothebuttonwillbe

unset.



SendSMS:[Code][U][Partition1,2or3].Example1234U1.Foremore

informationrefertopage22.



Duressunsetting:

Ifyouareevercoercedintounsettingyoursystem,youcancomplywiththeintruderʹs

wisheswhilesending asilentdu re s s alarmtothe CentralStation.Todoso,youmust

useaspecialduresscode,whichwhen used,willunsetthesysteminth eregular

manner,while

simultaneouslytransmittingtheduressalarm.Conferwithyour

engineerwhichoftheuserʹscodesisdefinedasaduresscode.

Note:Undernocircumstancesmusttheduresscodebeusedhaphazardlyorwithoutreason.Central

Stations,alongwithPoliceDepartments,treatduresscodesveryseriouslyandtakeimmediateaction.



Unsettingaft eranalarm:

Whensilencinganalarmthesystem goesintoanunsetstate.Afterthesystemisunset

thesounderswillsound4sounderchirpsindicatedthatanalarmoccurredinthesystem .

Onth e keypad,press for2secondsinorderto viewinformationaboutthelast

alarm

IfanʺEntrydoorʺisopenedpriortounsettingthesy s tem,thefollowingvoice

announcementmessagewillbeheard:Alarmoccurredinthesy stemʺ.Pressth e



keywillindicatethecauseofthealarm.



 AgilityUserManual



Page 16

Note:Ifanalarmoccurredinthesystem,itisrecommendedtoleavethepremises.Onlyafterpolice

investigationshouldyouconsiderthattheburglarisnolongeronyourpremisesandyoucanre‐enter.

Inspecialcases(ifprogrammedbyyourengineer)settingthesystemafteranalarmmightrequirean

engineercode.Formoreinformationrefertoyourengineer.

Yourengineercandefinethenumberoftimes(0‐15)thatanalarmwillbesentfromthesamedetector

duringonesettingperiod.Thisisusuallyusedtopreventanalarmfromamalfunctiondetector,an

environmentalproblemorincorrectinstallation



Resettingafteranalarm:

Yourinstallationcompanycan definethattheresetofthesystemtoaNormal

OperationmodewillrequiretheinterventionofyourARCorengineer.Inth iscase,

afteranalarmconditionthesystemwillberegardedasNotReadyand while

requestingforsy s temstatus(

)indicationyouwillgetafaultme ssage :Engineer

Reset.

AntiCodeReset

Press

.

Enterusercode

GotoActivities>AntiCodeoption.

CallyourARCorengineerandquotethe“RANDOMCODE”displayedon

yourkeypad.TheARCorengineerwillgiveyouareturnAnti‐Code.

EnterthisAnticodefollowedby

andthesystemwillreset.

EngineerReset

YourARCorengineercanresetyoursystemremotelyorlocallyfromthekeypad.

Toenablelocalresetbyyourengineeryoumayneedtoauthorizehimusingthe

mastercodeaftertheengineerentershiscode.Aonehourtimewindowisopenedfor

theengineertoprogram

userfunctionsandbeabletoresetyoursystemlocally

AgilityUserManual 



Page 17

2.3 Sending a Panic Alarm

PanicalarmsenableyoutosendamessagetotheARCintheeventofanemergency,send

amessagetoafollowmenumber,announcealocalmessageoractivatealocalalarm.

Panicalarmscanbesettobesilent(Refertoyourengineerformoreinformation).

Tosend

aPanic

Alarmusing

Procedure

Pressboth and keyssimultaneously



Pressboth and keyssimultaneously

Note:Yourengineershoulddefinethesekeystobesetaspanickeys.These

keyscanbeeitherdisabledorusedtoestablishaservicecalltoyour

ARC.

Ifdefinedbyyourengineerpressing simultaneouslyfor2

secondswillsendafirealarmandpressing simultaneously

for2secondswillsendaspecialemergencyormedicalalarm.



Pressthesmallblankbutton(ifdefined)

Note:Yourengineercandefinethesmallblankbuttontobeusedforsendinga

panicalarm.

Note:Forfullcapabilitiesofthe2‐wayremotecontrol,thebi‐directionalkeypadand4buttonkeyfob,

refertotheinstructionssuppliedwitheachproduct.

Pressbothkeyssimultaneously

Pressthepanicbutton

 AgilityUserManual



Page 18

Chapter 3 - Remote System Operation

3.1 Remote Phone Operation

TheAgilityenablesyoutooperatethesystemfromaremotetouch‐tonephoneby

initiatingatelephonecalltoorfromthesystemandinteractingwithvoicemenusthat

guideyouthroughyourrequiredremoteoperation.

Remotely Accessing the System

Remotelyaccessingthesysteminvolvesinitiatingacalltothesystem,andenteringyour

remoteaccesscodeandtheusercodeyouusuallyenterinthesystemkeypad.

Toremotelyaccessthesystem:

1. Fromaremotetouch‐tonetelephone,dialthenumberofthepremiseswhere

Agilityisinstalled.

Ifyoursystemisconnectedtoalandtelephonelineandananswering

machineisinuseatthepremisesletthelineringonce,thenhangupandcall

again.

Ifanansweringmachineisnotinuseatthepremiseswaituntilthesystem

picksup.Afterthe

systempicksupashorttoneisheard.

Note:Whenthesystempicksup,allphonesonthesamelineareeffectivelydisconnectedand

cannotbeused.

3. Enteryour2digitremoteaccesscodewithin10seconds(Defaultcode=00).

Thefollowingmessageisannounced:ʺHello,PleaseEnterYourUserCode,

FollowedBy[#]ʺ.

Enteryourusercodefollowedby[#].(Defaultcode=1234)

4. Afteryourcodeisacceptedasystemstatusmessageis

announced,followedby

theOperationsmenu.Youcannowperformtherequiredremoteoperations.

Risco Agility User manual

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