SonicWALL SonicPoint Ace Quick start guide

Brand: SonicWALL

Model: SonicPoint Ace

Category: WLAN access points

Type: Quick start guide

SonicWall™SonicPointACe

GettingStartedGuide

RegulatoryModelNumber:APL26‐0AE

SonicWallisatrademarkorregisteredtrad em arkof SonicWall Inc.and /oritsaffiliatesintheU.S.A.and/orothercountries.Allothertrademarksandregistered

trademarksareprope rtyoftheirrespectiveowners

Theinformationinthisdocumentisprovidedinconne ctionwithSonicWallInc.and/oritsaffiliates’products.Nolicense,expressorimplied,byestoppelorotherwise,toanyintellectual

propertyrightisgrantedbythisdo cumentorinconnectionwiththesaleofSonicWallproducts .EXCEPTASSETFORTHINTHETERMS

ANDCONDITIONSASSPECIFIEDINTHELICENS E 

AGREEMENTFORTHISPRODUCT,SONICWALLAND/ORITSAFFILIATESASSUMENOLIABILITYWHATSOEVERANDDISCLAIMSANYEXPRESS,IMPLIEDORSTATU TORYWARRANT Y

RELATINGTOITSPRODUCTSIN CLUDING,BUTNOTLIMITEDTO,THEIMPLIEDWARRANT YOFMERCHANTABILITY,FITNESSFORAPARTI CU L ARPURPOSE,ORNON‐INFRINGEMENT.IN

NO

EVENTSHALLSONICWALLAND/ORITSAFFILIATESBELIABLE FORANYDIRECT,INDIRECT,CONSE QUENTIAL,PUNITIVE,SPECIALORINCIDENTALDAMAGES(INCLUDING,WITHOUT

LIMITATI O N,DAMAGESFORLOSSOFPROFITS,BUSINESSINTERRUPTIO NORLOSSOFINFORMATION)ARISINGOUTOFTHEUSEORINABILITYTOUSETHISDOCUMENT,EVENIF

SONICWALLAND/ORITSAFFILIATESHAVE

BEENADVISEDOFTHEPOSSIBILITYOFSUCHDAMAGES.SonicWa lland/oritsaffiliatesmakenorepresentationsorwarrantieswithrespect

totheaccuracyorcompletenessofthecontentsofthisdo cumentandreservestherighttomakechangestospecificationsandproductdescriptionsatanytimewith outnotice.Sonic Wall

Inc.and/or

itsaffiliatesdonotmakeanycommitmenttoup datetheinformationcontainedinth is do cument.

Formoreinformation,visithttps://www.sonicwall.com/legal/.

SonicPointACeGettingStartedGuide

Updated‐January2017

232‐003411‐50RevA

Legend

WARNING:AWARNINGiconindicatesapotentialforpropertydamage,personalinjury,ordeath.

CAUTION:ACAUTIONiconindicatespotentialdamagetohardwareorlossofdataifinst ructionsarenotfollowed.

IMPORTANT,NOTE,TIP,MOBILE,orVIDEO:Aninformationiconindicatessupportinginformation.

SonicWallSonicPointACeGettingStartedGuide

Introduction

Inthisguide

ThisGettingStartedGuideprovidesinstructionsforbasicinstallationandconfigurationoftheSonicWall™SonicPointACewireless

accesspointinsingle‐unitormulti‐unitwirelessdeployments.

Chapter1Topics

Introductiononpage3 • Wirelessoverviewonpage5

SonicWallSonicPointACeGettingStartedGuide

Chapter2Topics

InitialSetuponpage9 • Checkpackagecontentsonpage9

• Deploymentrequirementsonpage10

• SonicPointACeavailableports/statusLEDsonpage11

• Installingantennasonpage13

• ConnectingEthernetcablesonpage14

• Wirelessaccesspointplacementconsiderationsonpage15

• MountingtheSonicPointACeonpage

Chapter3Topics

ConfiguringSonicOSforwirelessaccessonpage21 • ConfiguringSonicOSforSonicPointACeonpage21

• VerifyingSonicPointoperationonpage25

• Troubleshootingtipsonpage26

Chapter4Topics

Supportandproductregistrationonpage27 • Registrationandsupportonpage27

• Onlinesupportandtrainingonpage28

SonicWallSonicPointACeGettingStartedGuide

Wirelessoverview

TheSonicPointACeispartofthenextevolutionarygener ationinwirelessaccesspointsaftertheSonicWallSonicPointNandNDR.

TheSonicPointACeprovidesphysicallayerenhancementsforhigherthroughputwithamaximumdatarateof1.3Gbps.Toachieve

this,theSonicPointACeuses:

• Moreantennas—threeantennasfor

the5GHzradio,andthreemoreforthe2.4GHzradio

• Widerchannels—80MHz‐widechannelsforthe802.11acradiomodule,whilecontinuingtosupport20/40MHzchannels.

Thisallowsfordynamicperpacketnegotiationofchannelwidthssothatwhenthereisinterference,theSonicPointcan

temporarilyfallback

to40or20MHzchannels.

• Morespatialstreams—3X3m ultiple‐inputandmultiple‐output,(MIMO)forthe802.11acradiomodule,wherethecapacity

ofaradiolinkismultipliedusingmultipathpropagation.

Chapter5Topics

Productsafetyandregulatoryinformationonpage29 • Mountingtheapplianceonpage30

• VerwarnungWeiterehinweisezur

montageonpage31

• EUandEFTAonpage33

• Declarationofconformityonpage33

SonicWallSonicPointACeGettingStartedGuide

SonicWallwirelessfirewalling

Whenawireless deviceusesaSonicWallSonicPointACe

wirelessaccesspointtocommunicatewithawirelessdevice

onanothersubnetoronacompletelydifferentnetwork,traffic

betweenthedevicesisforcedtotraversetheSonicWall

networksecurityappliance.Thistraversalenablessecurity

servicestobeenforcedbySonicOS.

Standard

practiceforwirelessfirewalling(whereonewireless

clientiscommunicatingwithanother)bypassesmanyofthe

criticalsecurityservices.Thefollowingillustrationshowsthe

standardpracticeforwirelessfirewalling.

Standard wirelessfirewalling

Manysecurityproductsonthemarketsharethispotential

vulnerabilitywhentwousersconnectedbyacommonhubor

wireless

accesspointwishtoexchangedata.

SonicWalladdressesthissecurityshortcomingbymanaging

theSonicPointaccesspointsfromthenetworksecurity

appliance.Thisallowscompletecontrolofthewirelessspace,

includingzoneenforcementofsecurityservicesandcomplete

firewallingcapabilities.

Securewirelessfirewalling

WLAN Zone

Security Services

Content Filtering Service

Client Anti-Virus Enforcement

Gateway Anti-Virus

Gateway Anti-Spyware

Intrusion Prevention Service

Other Security Appliance

WLAN Zone Security Services

SonicWall

appliance

SonicWall

SonicPoint

Content Filtering Service

Client Anti-Virus Enforcement

Gateway Anti-Virus

Gateway Anti-Spyware

Intrusion Prevention Service

SonicWallSonicPointACeGettingStartedGuide

Frequencybandsandchannels

Therearecurrentlyfivewidelyadoptedstandardsfor802.11wirelessnetworktypes:a,b,g,n,andac.802.11nand802.11acare

thenewestandhighestcapacitystandards,butolderclientdevicesmaynotbeabletoutilizethenewerstandards.

Differentfrequencybandsprovidevaryingsignalstrengthandqualityover

differentdistanceranges.Signalsinthe2.4GHzrange

tendtopassthroughphysicalbarriersbetterandcarryfartherthanthoseinthe5GHzrange,buttheydonotprovideashigha

datarate.Signalsinthe5GHzrangeprovidefasterdataratesforbetterthroughput,but

thesignalattenuatesfasterandisbest

suitedforopenspaces.

Wirelessstandards

802.11(x) Frequencystandard Maximumdatarate

802.11a 5GHz 54Mbps

802.11b 2.4GHz 11Mbps

802.11g 2.4GHz 54Mbps

802.11n 2.4GHzand5GHz 450Mbps

802.11ac 5GHz+multichannel+multipath 1.3Gbps

Strengthsandweaknessesof5GHzand2.4GHzsignals

5GHz 2.4GHz

Strength Higherspeed,

morechannels LongerRange,strongersignalpenetration

Weakness Limitedpenetrationofwalls,clientcompatibility Moresourcesofinterference

SonicWallSonicPointACeGettingStartedGuide

RefertoRadiofrequencybarriersandRFinterferenceonpage16 fordetailedinformationaboutRFbarriersandinterference.

Toallowmultipleseparatewirelessnetworksinasharedandconfinedspace,theRFmediumisdividedintochannels.Fordevices

inthe5GHzrange(802.11a/n/ac),thismeansthepossibilityof

upto23discretechannels.

Fordevicesusingthe2.4GHzrange(802.11b/g/n),thewirelessspaceislimitedtoamaximumof14ov erlappingchannels.Asa

resultoftheseoverlappingchannels,2.4GHztechnologyprovidesonlyatotalofthreediscretechannels.

802.11comparisonchart

802.11sign alcharacteristics

802.11a 802.11b 802.11g 802.11n 802.11ac

#ofChannelsinUSA2311111121

#ofChannelsinEU 23 13 13 13 16

#ofChannelsinJapan1514141419

FrequencyBand 5GHz 2.4GHz 2.4GHz 2.4/5GHz 5GHz

Max.DataRate 54Mbps 11Mbps 54Mbps 450Mbps(For

3X3MIMO)

1.3Gbps(ForQAM‐

64,MIMO3X3,and80

MHzchannels)

Radius(Range) 90ft/25m 120ft/35m 120ft/35m 300ft/90m 120ft/35m

NOTE:Although802.11b/g/nstandardsprovidebetween11and14channels,onlythreeofthosechannelsarefullydiscrete

(non‐overlapping)channels.

SonicWallSonicPointACeGettingStartedGuide

InitialSetup

Thissectionprovidesabasicchecklistofmaterials,hardwareinformation,anddescribeshowtoconnectandconfigurephysical

aspectsoftheSonicWallSonicPointACeincludingantennas,cabling,andmounting.

• Checkpackagecontentsonpage9

• Deploymentrequirementsonpage10

• SonicPointACeavailableports/statusLEDsonpage11

• Installingantennason

page13

• ConnectingEthernetcablesonpage14

• Wirelessaccesspointplacementconsiderationsonpage15

• MountingtheSonicPointACeonpage17

Checkpackagecontents

Beforecontinuing,ensurethatyourSonicPointACepackagecontainsthefollowingmaterials:

SonicWallSonicPointACeGettingStartedGuide

*Theincludedpowercordisapprovedforuseonlyinspecific

countriesorregions.Beforeusingapowercord,verifythatitis

ratedandapprovedforuseinyourlocation.

Anyitemsmissing?

Ifanyoftheitemscorrespondingtoyourproductaremissing

fromthepackage,contactTechnicalSupportat:https://

support.sonicwall.com/contact‐support

Alistingofthemostcurrentsupportdocumentsareavailable

onlineat:https://support.SonicWall.com/ SonicWall‐

SonicPoint‐series/ace/release‐notes‐guides

Deploymentrequirements

SonicOSfirmware

• SonicWallSonicPointACeaccesspointsarecentrally

managedbySonicWallnetworksecurityappliances

runningthefollowingversionsofSonicOS:

• SonicOS5.9.1.6orahigher5.9release

• SonicOS6.2.5.1orhigher

Powersource

• Usethesuppliedpoweradaptororan802.3at

compliantPoEinjectororaPoEswit chcapableof



providing25wattsofpowertoeachSonicPointACe.

Internetconnectivity

• AnactiveInternetconnectionisrequiredforyour

firewalltodownloadthelatestSon icPointfirmware.

GigabitEthernetconnectivity

• 802.11acwirelesshardwarerequiresmorebandwidth

thanasingle(orevendual)10/100Ethernetconnection

canhandle.Gigabit Ethernetconnectivitybetweenthe

WLANandtheLANisrequiredtotakefulladvantageof

802.11acspeed.

SeeProductsafetyandregulatoryinformationonpage29.

SonicPointACeApplianceChecklist

SonicWallSonicPointACeAppliance

Antennas(6)

MountingKit(CeilingBrackets,AnchorandScrewKit)

GettingStartedGuide

PowerAdaptor*

SonicWallSonicPointACeGettingStartedGuide

SonicPointACeavailableports/statusLEDs

Availableports

LAN1/PoEport.

ProvidesEthernetand

PoweroverEthernet(PoE)

connections.

LAN2port.

ProvidesanadditionalEthernetconnection.Ref erto

theSonicOSAdministrationGuideforusecases.

Consoleport.

Providesamanagementconnection

usingRJ45toDB9cable(for

Powerport.

12VDC

Usewithsuppliedpower

SonicWallSonicPointACeGettingStartedGuide

StatusLEDs

LED(lan2)

‐On(solidyelloworgreen,Ethernetlink)

‐Blinkingyellow(1GEthernetactivity)

‐Blinkinggreen(10/100MEthernet

LED(lan1)

‐On(solidyelloworgreen,Ethernetlink)

‐Blinkingyellow(1GEthernetactivity)

‐Blinkinggreen(10/100MEthernetactivity)

LED(5G)

‐On(solidgreen,5GHzradiolink)

‐Blinkinggreen(5GHzradio

activity)

LED(2.4G)

‐On(solidgreen,2.4GHzradiolink)

‐Blinking(2.4GHzradioactivity)

LED(Tool)

‐On(solidyellow,error)

‐Blinking(safemode)

LED(Power)

‐On(solidblue,power)

‐Blinking(booting/FWupgrade)

SonicWallSonicPointACeGettingStartedGuide

Installingantennas

ToinstalltheantennasonyourSonicPointACe

1 Removeallsixantennasfromtheirbagsandplaceone

oneachconnector.Matchthefittingswiththeantenna

style.Therearethre eofeachtype.

2Carefullyfinger‐tightenthefittings.

3Adjusttheantennasforoptimalreception.

Foroptimalwirelesscoverageinmostcases,theSonicPoint

ACeantennasshouldbeorientedvertically.

Thecirculardesign

oftheSonicPointaidesincreatingastrongmulti‐directional

wirelesssignalpattern.Inmostcases,leavingtheante nnas

straightup(asshownintheillustration)providesthebest

overallcoverage.

TIP:Theremaybea“dead”zonedirectlyunderneath

theSonicPointACewhenitismountedontheceiling

withtheantennasorientedvertically.Youcanmitigate

thisbyslightlyanglingtheantennas.

CAUTION:TheSonicPointACeusesdipoleantennas

with5.5dBiat5GHzand3.5dBiat2.4GHz.Only

antennasprovidedbySonicWallareauthorizedforuse

withtheSonicPointACe.Beawareoftheregulationsin

yourregionbeforeusingotherantennas.

SonicWallSonicPointACeGettingStartedGuide

ConnectingEthernetcables

TheSonicPointACemaybepoweredwitheithertheincluded

externalpoweradaptororthroughPoweroverEthernet(PoE),

andcanbecabledwithCAT5,CAT5e,orCAT6Ethernetcabling.

WhenusingPoweroverEthernet(PoE),useaSonicWall

802.3atcompliantPoElineinjector(soldseparately),oran

802.3atcompliant switch

isrequiredtopowereachSonicPoint

ACe.

ToconnectPoEtoyourSonicPointACe

1UsinganEthernetcable,connecttheData inporton

theSonicWallPoEInjectortoanexistingWLANzone

interfaceortoanunusedinterfacetobeconfigured

laterinSonicOS.

2UsingasecondEthernetcable,connecttheDataand

PoweroutportontheSonicWallPoEinjector tothe

LAN1/PoEport

onyourSonicPointACe.

3PlugthepowercordoftheSonicWallPoEinjectorinto

anappropriatepoweroutlet.

4WaitfortheLAN1LEDontheSonicPointACeto

illuminategreen.Thisindicatesanactiveconnection.

SeeProductsafetyandregulatoryinformationonpage29.

CAUTION:An802.3atcompliantPoEinjectororPoE‐

capableswitchcapableofproviding25wattsofpower

toeachSonicPointACeisrequired.

Tomaintain25wattsofpowertotheSonicPointACe,

themaximu mlengthofCAT5ecablefromthe802.3at

PoEinjectortotheSonicPointACeis30meters.

Local Network (LAN)

X1 WAN

X0 LAN

Internet

X2 WLAN

PoE Injector

or PoE Switch

Wireless Clients

SonicWallSonicPointACeGettingStartedGuide

Wirelessaccesspoint

placementconsiderations

PhysicalplacementoftheSonicPointACewirelessaccesspoint

hasameasurableeff ectonwhocanandcannotaccessyour

wirelesssignal.

AccesspointsshouldbekeptclearofRadioFrequency(RF)

interferencesources.RFbarrierscanbecircumventedby

deployingmultipleaccesspoints.

Asitesurveywillhelpfindthe

optimumwirelessaccesspoint

placement,butyoucanfindusablelocationswithoutit.

Considerationsinclude:

•Numberofaccesspointsversususerdensity–Iftoo

manyusersareservicedbyasingleaccesspoint,

maximumtransferratesarereachedandthataccess

pointmaybecomeabottleneckforthewholesystem.

• Bandwidth

–Howmuchdataismovingupstreamand

downstreamforagiventypeofuser?

•Ethernetcabling–Whereareyourunningthepowered

Ethernet(PoE)cabletoand howareyousecuringthat

cable?IsyourPoEswitch802.3atcompliantandableto

powerallaccesspointswith25watts

each?

Tomaintain25wattsofpowertotheSonicPointACe,

therecommendedmaximumlengthofCAT5ecable

fromthe802.3atPoEinjectortotheSonicPointACeis

30meters.

•Hubs/Switches–Yourwirelessdeploymenthastotie

backintoyournetworksecurityapplianceandLAN

resources.Considerwhere

yourkeynetworkingdevices

aredeployedandhowtheywillconnectefficientlywith

yourwirelessappliances.Whatspeedisneededfor

yourEthernetconnectiontoaccommodatethenumber

ofaccesspointsyouareinstalling? AGigabitEthernet

interfaceisrecommendedwhenconnectinga

SonicPointACetoyourSonicWal lnetworksecurity

appliance.

•Legacyclients‐Olderlaptopsandmobiledevicesmay

notsupport802.11ac.Althoughclientswith802.11a/g/

bhardwarearesupportedbytheSonicWallSonicPoint

ACe,thepresenceoftheselegacyclientswithinrange

ofyourwirelessnetworkcouldaffecttheconnection

speedofyour802.11acclients.

Forexample,an802.11bdevice authenticated

tothe

SonicPointACecouldlimitallclientsconnectedtothat

radioto802.11bdatarates.

SonicWallSonicPointACeGettingStartedGuide

Radiofrequencybarriers

DetermininghowtocircumventRFbarrierscanbea

challengingpartoftheplacementprocess,butRFbarrierscan

alsobeusedbeneficiallyinanattempttoblocksignalswhere

youdonotwantcoverage.The5GHzfrequencyismore

sensitivetoRFbarriers.Awallthatallowsa2.4

GHzwireless

networktooperatecanblocka5GHzone.

RFinterference

RFinterferencefromhome,office,andmedicalequipmentisa

commonchallengeinwirelessdeployments.

WhenconsideringRFinterferencesources,rememberthat 

mostcell/wirelessphonesandBluetoothdevicesonlyutilize

the2.4GHzfrequency.Assuch,theyshouldnotcause

significantinterferencewithwirelessnetworksoperatingin

the5GHzfrequency.

CommonRFbarriertypes

BarrierType RFSignalBlocking

Openair VeryLow

Glass,wood,drywall,cubepartitions Low

Floorsandouterwalls,aquariums

(brick/marble/granite/water)

Medium

Concrete,securityglass,wiremesh,

stack e dbooks/paper

High

Metalpartitions,desks,reinforced

concrete

VeryHigh

CommonsourcesofRFinterference

Interference

Source

PossibleRange BandsAffected

2.4GHzphones 100feet 2.4GHz

(802.11b/g/n)

Bluetoothdevices 30feet 2.4GHz

(802.11b/g/n)

Microwaveoven 10‐20feet 2.4and5GHz,

dependingon

shielding

Scientificand

medical

equipment

Shortdistance,

varies

2.4and5GHz,

dependingon

shielding

SonicWallSonicPointACeGettingStartedGuide

MountingtheSonicPointACe

YoucanmountyourSonicWallSonicPointACetoawallor

ceiling,oryoucansimplysetitonaflatsurface.

Forsafetytipswhenmounting theSon icPointACe,seeProduct

safetyandregulatoryinformationonpage29.

Mountingusingceilingbrackets

Themountingkitincludesalargebracket,twosmallbrackets,

anchorscrews,andscrews.

Largeceilingbracket

Smallceilingbrackets

TheundersideoftheSonicPointACehastwoinsertionpoints

forthescrews.Youcanusetheseinsertionpointstoattach

eitherthelargebracketorthetwosmallbracketstothe



SonicPointACe.

Holesforscrews

SonicWallSonicPointACeGettingStartedGuide

TomounttheSonicPointACetoacrossbarbetween

ceilingpanelsusingthelargebracket

1Usetheincludedscrewstoattachthelargebracketto

theundersideoftheSonicPoint.

2 SupportingtheSonicPointinonehand,positionthe

edgeclipsofthebracketovertheedgeoftheceiling

crossbarandrotatetheSonicPointcounterclockwise(to

theleftwhenlookingupatit)untilthebracket

is

securelyattachedtothecrossbar.

ToremovetheSonicPointACefromtheceilingcrossbar,

rotateitclockwise(t otherightwhenlookingupatit)

untilthebracketdetachesfromthecrossbar.

Fastenthelargeceiling

bracketwithscrews.

SonicWallSonicPointACeGettingStartedGuide

TomounttheSonicPointACetoacrossbarbetween

ceilingpanelsusingthesmallceilingbrackets:

1Usetheincludedscrewstoattachthesmallbracketsto

theundersideoftheSonicPoint,makingsureboth

bracketsareparallel.

2 SupportingtheSonicPointinonehand,cliptheedgeof

eachbracketovertheedgeoftheceilingcrossbaras

showninthefollowingimage.MakesuretheSonicPoint

is

securelyattachedtothecrossbarbeforereleasingthe

device.

Ceiling crossbar

Mounting brackets

SonicPoint unit

SonicWallSonicPointACeGettingStartedGuide

Mountingusinganchorscrews

TomounttheSonicPointACeusingtheanchorscrews

1Onthemountingsurface,markthelocationtomake

twoscrewholes.Themarksshouldbehorizontally

paralleltoeachother.

2Screwtheanchorscrewsintotheceilingtileordrywall

totheirfulldepth.

3Insertthescrewsintotheanchors,andscrewthemin

deepenoughtoleaveminimalspacebetween

the

screwheadsandthewallsurface.

4 SupportingtheSonicPointinyourhands,securelyfit

theundersideslotsoftheSonicPointontothescrew

heads.

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SonicWALL SonicPoint Ace Quick start guide

Brand: SonicWALL

Model: SonicPoint Ace

Category: WLAN access points

Type: Quick start guide

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SonicWALL SonicPoint Ace Quick start guide

SonicWALL SonicPoint Ace Quick start guide

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