SonicWALL SonicPoint N2 Quick start guide

SonicWall™SonicPointN2

GettingStartedGuide

RegulatoryModelNumber:APL26‐0B3

SonicWallisatrademarkorregisteredtrademarkofSonicWallInc.and/oritsaffiliatesintheU.S.A.and/orothercountries.Allothertrade m a rksan dregistered

trademarksareprop e rtyoftheirrespectiveowners

Theinformationinthisdocumentisprovidedinconne ctionwithSonicWallInc.and/oritsaffiliates’products.Nolicense,expressorimplied,byestopp elorothe rwise,toanyi ntellectual

propertyrightisgrantedbythisdo cumentorinconnectionwiththesaleofSonicWallpro du cts .EXCEPTASSETFORTHINTHETERMS

ANDCONDITIONSASSPECIFIEDINTHELICENSE

AGREEMENTFORTHISPRODUCT,SONICWALLAND/ORITSAFFILIATESASSUMENOLI ABILITYWHATSOE VERANDDISCLAIMSANYEXPRESS,IMPLI EDORSTATUTORYWARRANTY

RELATINGTOITSPRODUCTSINCLUDING ,BUTNOTLIMITEDTO,THEIMPLIEDWARRANTYOFMERCHANTABILITY,FITNESSFORAPA R TIC UL A RPURPOSE,ORNON‐INFRINGEMEN T.IN

NO

EVENTSHALLSONICWALLAND/ORITSAFFILIATESBELIABLEFORANYDIREC T,INDIREC T,CONSEQUENTIA L,PUNITIVE ,SPECIALORINCIDENTALDAMAGES(INCLUDING,WITHOUT

LIMITATI O N,DAMAGESFORLOSSOFPROFITS,BUSINE SSINTERRU PTIONORLOSSOFINFORMAT ION)ARISIN GOUTOFTHEUSEORIN A BILITYTOUSETHISDOCUMENT,EVENIF

SONICWALLAND/ORITSAFFILIATESHAVE

BEENADVISEDOFTHEPOSSIBILITYOFSUCHDAMAGES.So nicWallan d /oritsaffili atesmakenorepresentationsorwarrantieswithrespect

totheaccuracyorcompletenessofthecontentsofthisdocumentandreservestherighttomakechangestospecificationsandproductdescriptionsatanytimewithoutnotice.SonicWall

Inc.and/or

itsaffiliatesdonotmakeanycommitmenttoupdatetheinformationcontainedinthisdocument.

Formoreinformation,visithttps://www.sonicwall.com/legal/.

SonicPointN2GettingStar tedGuide

Updated‐January2017

232‐003412‐50RevA

Legend

WARNING:AWARNINGiconindicatesapotentialforpropertydamage,personalinjury,ordeath.

CAUTION:ACAUTIONiconindicatespotentialdamagetohardwareorlossofdataifinstructionsarenotfollowed.

IMPORTANT,NOTE,TIP,MOBILE,orVIDEO:Aninformationiconindicatessupportinginformation.

SonicWallSonicPointN2GettingStartedGuide

Introduction

Inthisguide

ThisGettingStartedGuideprovidesinstructionsforbasicinstallationandconfigurationoftheSonicWall™SonicPointN2wireless

accesspointinsingle‐unitormulti‐unitwirelessdeployments.

Chapter1Topics

Introductiononpage3 • Wirelessoverviewonpage5

SonicWallSonicPointN2GettingStartedGuide

Chapter2Topics

InitialSetuponpage9 • Checkpackagecontentsonpage9

• Deploymentrequirementsonpage10

• SonicPointN2availableports/statusLEDsonpage11

• Installingantennasonpage13

• ConnectingEthernetcablesonpage13

• Wirelessaccesspointplacementconsiderationsonpage15

• MountingtheSonicPointN2onpage

Chapter3Topics

ConfiguringSonicOSforwirelessaccessonpage21 • ConfiguringSonicOSforSonicPointN2onpage21

• VerifyingSonicPointoperationonpage25

• Troubleshootingtipsonpage26

Chapter4Topics

Supportandproductregistrationonpage27 • Registrationandsupportonpage27

• Onlinesupportandtrainingonpage28

SonicWallSonicPointN2GettingStartedGuide

Wirelessoverview

TheSonicPointN2ispartofthenextevolutionarygenerationinwirelessaccesspointsaftertheSonicWallSonicPointNandNDR.

TheSonicPointN2providesphysicallayerenhancementsforhigherthroug hputwithamaximumdatarateof450Mbps.Toachieve

this,theSonicPointN2uses:

• Moreantennas—threeantennasfor

the5GHzradio,andthreemoreforthe2.4GHzradio

• Widerchannels—40MHz‐widechannelsforthe802.11nradiomodule

• Morespatialstreams—3X3multiple‐inputandmultiple‐output,(MIMO)forthe802.11nradiomodule,wherethecapacity

ofaradiolinkismultipliedusingmultipathpropagation.

Chapter5Topics

Productsafety

andregulatoryinformationonpage29 • Mountingtheapplianceonpage30

• VerwarnungWeiterehinweisezurmontageonpage31

• EUandEFTAonpage32

• Declarationofconformityonpage33

SonicWallSonicPointN2GettingStartedGuide

SonicWallwirelessfirewalling

Whenawireless deviceusesaSonicWallSonicPointN2

wirelessaccesspointtocommunicatewithawirelessdevice

onanothersubnetoronacompletelydifferentnetwork,traffic

betweenthedevicesisforcedtotraversetheSonicWall

networksecurityappliance.Thistraversalenablessecurity

servicestobeenforcedbySonicOS.

Standard

practiceforwirelessfirewalling(whereonewireless

clientiscommunicatingwithanother)bypassesmanyofthe

criticalsecurityservices.Thefollowingillustrationshowsthe

standardpracticeforwirelessfirewalling.

Standard wirelessfirewalling

Manysecurityproductsonthemarketsharethispotential

vulnerabilitywhentwousersconnectedbyacommonhubor

wireless

accesspointwishtoexchangedata.

SonicWalladdressesthissecurityshortcomingbymanaging

theSonicPointaccesspointsfromthenetworksecurity

appliance.Thisallowscompletecontrolofthewirelessspace,

includingzoneenforcementofsecurityservicesandcomplete

firewallingcapabilities.

Securewirelessfirewalling

WLAN Zone

Security Services

Content Filtering Service

Client Anti-Virus Enforcement

Gateway Anti-Virus

Gateway Anti-Spyware

Intrusion Prevention Service

Other Security Appliance

WLAN Zone Security Services

SonicWall

appliance

SonicWall

SonicPoint

Content Filtering Service

Client Anti-Virus Enforcement

Gateway Anti-Virus

Gateway Anti-Spyware

Intrusion Prevention Service

SonicWallSonicPointN2GettingStartedGuide

Frequencybandsandchannels

Therearecurrentlyfivewidelyadoptedstandardsfor802.11wire lessnetworktypes:a,b,g,n,andac.802.11nand802.11acare

thenewestandhighestcapacitystandards,butolderclientdevicesmaynotbeabletoutilizethenewerstandards.

Differentfrequencybandsprovidevaryingsignalstrengthandqualityover

differentdistanceranges.Signalsinthe2.4GHzrange

tendtopassthroughphysicalbarriersbetterandcarryfartherthanthoseinthe5GHzrange,buttheydonotprovideashigha

datarate.Signalsinthe5GHzrangeprovidefasterdataratesforbetterthroughput,but

thesignalattenuatesfasterandisbest

suitedforopenspaces.

Wirelessstandards

802.11(x) Frequencystandard Maximumdatarate

802.11a 5GHz 54Mbps

802.11b 2.4GHz 11Mbps

802.11g 2.4GHz 54Mbps

802.11n 2.4GHzand5GHz 450Mbps

802.11ac 5GHz+multichannel+multipath 1.3Gbps

Strengthsandweaknessesof5GHzand2.4GHzsignals

5GHz 2.4GHz

Strength Higherspeed,

morechannels LongerRange,strongersignalpenetration

Weakness Limitedpenetrationofwalls,clientcompatibility Moresourcesofinterference

SonicWallSonicPointN2GettingStartedGuide

RefertoRadiofrequencybarriersandRFinterferenceonpage16fordetailedinformationaboutRFbarriersandinterference.

Toallowmultipleseparatewirelessnetworksinasharedandconfinedspace,theRFmediumisdividedintochannels.Fordevices

inthe5GHzrange(802.11a/n/ac),thismeansthepossibilityof

upto23discretechannels.

Fordevicesusingthe2.4GHzrange(802.11b/g/n),thewirelessspaceislimitedtoamaximumof14overlappingchannels.Asa

resultoftheseoverlappingchannels,2.4GHztechnologyprovidesonlyatotalofthreediscretechannels.

802.11comparisonchart

802.11sign alcharacteristics

802.11a 802.11b 802.11g 802.11n 802.11ac

#ofChannelsinUSA2311111121

#ofChannelsinEU 23 13 13 13 16

#ofChannelsinJapan1514141419

FrequencyBand 5GHz 2.4GHz 2 .4GHz 2.4/5GHz 5GHz

Max.DataRate 54Mbps 11Mbps 54Mbps 450Mbps(For

3X3MIMO)

1.3Gbps(ForQAM‐

64,MIMO3X3,and80

MHzchannels)

Radius(Range) 90ft/25m 120ft/35m 120ft/35m 300ft/90m 120ft/35m

NOTE:Although802.11b/g/nstandardsprovidebetween11and14channels,onlythreeofthosechannelsarefullydiscrete

(non‐overlapping)channels.

SonicWallSonicPointN2GettingStartedGuide

InitialSetup

Thissectionprovidesabasicchecklistofmaterials,hardwareinformation,anddescribeshowtoconnectandconfigurephysical

aspectsoftheSonicWallSonicPointN2includingantennas,cabling,andmounting.

• Checkpackagecontentsonpage9

• Deploymentrequirementsonpage10

• SonicPointN2availableports/statusLEDsonpage11

• Installingantennason

page13

• ConnectingEthernetcablesonpage13

• Wirelessaccesspointplacementconsiderationsonpage15

• MountingtheSonicPointN2onpage17

Checkpackagecontents

Beforecontinuing,ensurethatyourSonicPointN2packagecontainsthefollowingmaterials:

SonicWallSonicPointN2GettingStartedGuide

Anyitemsmissing?

Ifanyoftheitemscorrespondingtoyourproductaremissing

fromthepackage,contactTechnicalSupportat:ht tps://

support.sonicwall.com/contact‐support

Alistingofthemostcurrentsupportdocumentsareavailable

onlineat:

https://support.SonicWall.com/SonicWal l‐SonicPoint‐series/

ace/release‐notes‐guides

Deploymentrequirements

SonicOSfirmware

• SonicWallSonicPointN2accesspointsarecentral ly

managedbySonicWallnetworksecurityappliances

runningthefollowingversionsofSonicOS:

• SonicOS5.9.1.6orahigher5.9release

• SonicOS6.2.5.1orhigher

PoweroverEthernet

• An802.3atcompliantPoEinjectororPoE‐capable

switchcapableofproviding25wattsofpower

toeach

SonicPointN2isrequired.

Internetconnectivity

• AnactiveInternetconnectionisrequiredforyour

firewalltodownloadthelatestSon icPointfirmware.

GigabitEthernetconnectivity

• 802.11nwirelesshardwarerequiresmorebandwidth

thanasingle(orevendual)10/100Ethernetconnection

canhandle.GigabitEthernetconnectivitybetweenthe

WLANandthe

LANisrequiredtotakefulladvantageof

802.11nspeed.

SeeProductsafetyandregulatoryinformationonpage29.

SonicPointN2ApplianceChecklist

SonicWallSonicPointN2Appliance

Antennas(6)

MountingKit(CeilingBrackets,AnchorandScrewKit)

GettingStartedGuide

SonicWallSonicPointN2GettingStartedGuide

SonicPointN2availableports/statusLEDs

Availableports

LAN1/PoEport.

ProvidesEthernetand

PoweroverEthernet(PoE)

connections.

LAN2port.

ProvidesanadditionalEthernetconnection.Referto

theSonicOSAdministrationGuideforusecases.

Consoleport.

Providesamanagementconnection

usingCLI>DB9cable(forcommand

linemanagemen tonly).

SonicWallSonicPointN2GettingStartedGuide

StatusLEDs

LED(lan2)

‐On(solidyelloworgreen,Ethernetlink)

‐Blinkingyellow(1GEthernetactivity)

‐Blinkinggreen(10/100MEthernet

LED(lan1)

‐On(solidyelloworgreen,Ethernetlink)

‐Blinkingyellow(1GEthernetactivity)

‐Blinkinggreen(10/100MEthernetactivity)

LED(5G)

‐On(solidgreen,5GHzradiolink)

‐Blinkinggreen(5GHzradio

activity)

LED(2.4G)

‐On(solidgreen,2.4GHzradiolink)

‐Blinking(2.4GHzradioactivity)

LED(Tool)

‐On(solidyellow,error)

‐Blinking(safemode)

LED(Power)

‐On(solidblue,power)

‐Blinking(booting/FWupgrade)

SonicWallSonicPointN2GettingStartedGuide

Installingantennas

ToinstalltheantennasonyourSonicPointN2

1 Removeallsixantennasfromtheirbagsandplaceone

oneachconnector.Matchthefittingswiththeantenna 

style.Therearethreeofeachtype.

2Carefullyfinger‐tightenthefittings.

3Adjusttheantennasforoptimalreception.

Foroptimalwirelesscover ageinmostcases,theSonicPointN2

antennasshouldbeorientedvertically.

Thecirculardesignof

theSonicPointaidesincreatingastrongmulti‐directional

wirelesssignalpattern.Inmostcases,leavingtheantennas

straightup(asshownintheillustration)providesthebest

overallcoverage.

ConnectingEthernetcables

TheSonicPointN2canbecabledwithCAT5,CAT5e,orCAT6

Ethernetcabling.

TIP:Theremaybea“dead”zonedirectlyunderneath

theSonicPointN2whenitismountedontheceilingwith

theantennasorientedvertically.Youcanmitigatethisby

slightlyanglingtheantennas.

CAUTION:TheSonicPointN2usesdipoleantennaswith

5.5dBiat5GHzand3.5dBiat2.4GHz.Onlyantennas

providedbySonicWallareauthorizedforusewiththe

SonicPointN2.Beawareoftheregulationsinyour

regionbeforeusingotherantennas.

SonicWallSonicPointN2GettingStartedGuide

TheSonicPointN2ispoweredusin gPoweroverEthernet

(PoE).ASonicWall802.3atcompliantPoElineinjector(sold

separately),oran802.3atcompliantswitchisrequiredto

powereachSonicPointN2.

ToconnectPoEtoyourSonicPointN2

1UsinganEthernetcable,connecttheData inporton

theSonicWallPoEInjectortoanexistingWLANzone

interfaceortoanunusedinterfacetobeconfigured

laterinSonicOS.

2UsingasecondEthernetcable,connecttheDataand

PoweroutportontheSonicWallPoEinjectortothe

LAN1/PoEport

onyourSonicPointN2.

3PlugthepowercordoftheSonicWallPoEinjectorinto

anappropriatepoweroutlet.

4WaitfortheLAN1LEDontheSonicPointN2to

illuminategreen.Thisindica tesanactiveconnection.

SeeProductsafetyandregulatoryinformationonpage29.

CAUTION:An802.3atcompliantPoEinjectororPoE‐

capableswitchcapableofproviding25wattsofpower

toeachSonicPointN2isrequired.

Tomaintain25wattsofpowertotheSonicPointN2,

themaximu mlengthofCAT5ecablefromthe802.3at

PoEinjectortotheSonicPointN2is30meter s.

Local Network (LAN)

X1 WAN

X0 LAN

Internet

X2 WLAN

PoE Injector

or PoE Switch

Wireless Clients

SonicWallSonicPointN2GettingStartedGuide

Wirelessaccesspoint

placementconsiderations

PhysicalplacementoftheSonicPointN2wirelessaccesspoint

hasameasurableeff ectonwhocanandcannotaccessyour

wirelesssignal.

AccesspointsshouldbekeptclearofRadioFrequency(RF)

interferencesources.RFbarrierscanbecircumventedby

deployingmultipleaccesspoints.

Asitesurveywillhelpfindthe

optimumwirelessaccesspoint

placement,butyoucanfindusablelocationswithoutit.

Considerationsinclude:

•Numberofaccesspointsversususerdensity–Iftoo

manyusersareservicedbyasingleaccesspoint,

maximumtransferratesarereachedandthataccess

pointmaybecomeabottleneckforthewholesystem.

• Bandwidth

–Howmuchdataismovingupstreamand

downstreamforagiventypeofuser?

•Ethernetcabling–Whereareyourunningthepowered

Ethernet(PoE)cabletoandhowareyousecuringthat

cable?IsyourPoEswitch802.3atcompliantandableto

powerallaccesspointswith25watts

each?

Tomaintain25wattsofpowertotheSonicPointN2,the

maximumlengthofCAT5ecablefromthe802.3atPoE

injectortotheSonicPointN2is30meters.

•Hubs/Switches–Yourwirelessdeploymenthastotie

backintoyournetworksecurityapplianceandLAN

resources.Considerwhereyour

keynetworkingdevices

aredeployedandhowtheywillconnectefficientlywith

yourwirelessappliances.Whatspeedisneededfor

yourEthernetconnectiontoaccommodatethenumber

ofaccesspointsyouareinstalling? AGigabitEthernet

interfaceisrecommendedwhenconnectinga

SonicPointN2toyourSonicWallnetworksecurity

appliance.

•Legacyclients–Olderlaptopsandmobiledevicesmay

notsupport802.11n.Althoughclientswith802.11a/g/

bhardwarearesupportedbytheSonicWallSonicPoint

N2,thepresenceoftheselegacyclientswithinrangeof

yourwirelessnetworkcouldaffecttheconnection

speedofyour802.11nclients.

Forexample,an802.11bdeviceauthenticated

tothe

SonicPointN2couldlimitallclientsconnectedtothat

radioto802.11bdatarates.

SonicWallSonicPointN2GettingStartedGuide

Radiofrequencybarriers

DetermininghowtocircumventRFbarrierscanbea

challengingpartoftheplacementprocess,butRFbarrierscan

alsobeusedbeneficiallyinanattempttoblocksignalswhere

youdonotwantcoverage.The5GHzfrequencyismore

sensitivetoRFbarriers.Awallthatallowsa2.4

GHzwireless

networktooperatemayblocka5GHzone.

RFinterference

RFinterferencefromhome,office,andmedicalequipmentisa

commonchallengeinwirelessdeployments.

WhenconsideringRFinterferencesources,rememberthat

mostcell/wirelessphonesandBluetoothdevicesonlyutilize

the2.4GHzfrequency.Assuch,theyshouldnotcause

significantinterferencewithwirelessnetworksoperatingin

the5GHzfrequency.

CommonRFbarriertypes

BarrierType RFSignalBlocking

Openair VeryLow

Glass,wood,drywall,cubepartitions Low

Floorsandouterwalls,aquariums

(brick/marble/granite/water)

Medium

Concrete,securityglass,wiremesh,

stack edbooks/paper

High

Metalpartitions,desks,reinforced

concrete

VeryHigh

CommonsourcesofRFinterference

Interference

Source

PossibleRange BandsAffected

2.4GHzphones 100feet 2.4GHz

(802.11b/g/n)

Bluetoothdevices 30feet 2.4GHz

(802.11b/g/n)

Microwaveoven 10‐20feet 2.4and5GHz,

dependingon

shielding

Scientificand

medical

equipment

Shortdistance,

varies

2.4and5GHz,

dependingon

shielding

SonicWallSonicPointN2GettingStartedGuide

MountingtheSonicPointN2

YoucanmountyourSonicWallSonicPointN2toawallor

ceiling,oryoucansimplysetitonaflatsurface.

ForsafetytipswhenmountingtheSonicPointN2,seeProduct

safetyandregulatoryinformationonpage29.

Mountingusingceilingbrackets

Themountingkitincludesalargebracket,twosmallbrackets,

anchorscrews,andscrews.

Largeceilingbracket

Smallceilingbrackets

TheundersideoftheSonicPointN2hastwoinsertionpoints

forthescrews.Youcanusetheseinsertionpointstoattach

eitherthelargebracketorthetwosmallbracketstothe



SonicPointN2.

Holesforscrews

SonicWallSonicPointN2GettingStartedGuide

TomounttheSonicPointN2toacrossbarbetween

ceilingpanelsusingthelargebracket

1Usetheincludedscrewstoattachthelargebracketto

theundersideoftheSonicPoint.

2 SupportingtheSonicPointinonehand,positionthe

edgeclipsofthebracketovertheedgeoftheceiling

crossbarandrotatetheSonicPointcounterclockwise(to

theleftwhenlookingupatit)untilthebracket

is

securelyattachedtothecrossbar.

ToremovetheSonicPointN2fromtheceilingcrossbar,

rotateitclockwise(totherightwhenlookingupatit)

untilthebracketdetachesfromthecrossbar.

Fastenthelargeceiling

bracketwithscrews.

SonicWallSonicPointN2GettingStartedGuide

TomounttheSonicPointN2toacrossbarbetween

ceilingpanelsusingthesmallceilingbrackets:

1Usetheincludedscrewstoattachthesmallbracketsto

theundersideoftheSonicPoint,makingsureboth

bracketsareparallel.

2 SupportingtheSonicPointinonehand,cliptheedgeof

eachbracketovertheedgeoftheceilingcrossbaras

showninthefollowingimage.MakesuretheSonicPoint

is

securelyattachedtothecrossbarbeforereleasingthe

device.

Ceiling crossbar

Mounting brackets

SonicPoint unit

SonicWallSonicPointN2GettingStartedGuide

Mountingusinganchorscrews

TomounttheSonicPointN2usingtheanchorscrews

1Onthemountingsurface,markthelocationtomake

twoscrewholes.Themarksshouldbehorizontally

paralleltoeachother.

2Screwtheanchorscrewsintotheceilingtileordrywall

totheirfulldepth.

3Insertthescrewsintotheanchors,andscrewthemin

deepenoughtoleaveminimalspacebetween

the

screwheadsandthewallsurface.

4 SupportingtheSonicPointinyourhands,securelyfit

theundersideslotsoftheSonicPointontothescrew

heads.

SonicWALL SonicPoint N2 Quick start guide

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