Motorola Solutions
NX-4500/NX-4524/NX-6500/NX-6524 Series
Integrated Services Platform
Installation Guide
2 NX-4500/NX-6500 Series Intregrated Services Platform
MOTOROLA SOLUTIONS and the Stylized M Logo are registered in the US Patent & Trademark Office. © Motorola Solutions,
Inc. 2013. All rights reserved.
Installation Guide 3
1.0 Introduction ......................................................5
1.1 Unpacking ......................................................5
1.2 Document Conventions ............................................5
1.3 Warnings .......................................................6
1.2 Site Preparation ..................................................6
1.3 Selecting a Site ..................................................7
2.0 Specifications ....................................................9
2.1 Physical Specifications ............................................ 9
2.2 Environmental Specifications ....................................... 9
2.3 Electrical Specifications ........................................... 9
2.4 Power Cord Specifications ......................................... 10
2.4.1 Power Protection ............................................ 10
2.5 LED Codes ..................................................... 11
2.5.1 System Status LEDs ......................................... 11
2.5.2 Fan Status LED ............................................. 12
2.5.3 Temperature Status LED ...................................... 12
2.6 RJ-45 Giganbit Ethernet LEDs ...................................... 13
2.6.1 Uplink Port LEDs ............................................ 13
2.6.1.1 RJ-45 Port Speed LED (Uplink Ports UP1-UP2) ................. 13
2.6.1.2 RJ-45 Port Status LED (Uplink Ports UP1-UP2) ................. 13
2.6.2 Switch Ports ................................................ 14
2.6.2.1 RJ-45 Port Speed LED (Switch Ports GE1-GE24) ............... 14
2.6.2.2 RJ-45 Port Status LED (Switch Ports GE1-GE24) ............... 14
3.0 Hardware Setup .................................................. 15
3.1 Cabling Information .............................................. 16
3.2 Gigabit Ethernet Ports ............................................ 17
3.2.1 Console Port Setup .......................................... 17
3.2.2 USB Devices ................................................ 18
3.2.3 NX Series Expansion Module................................... 19
4 NX-4500/NX-6500 Series Intregrated Services Platform
3.2.3.1 Physical Specifications ................................... 19
3.2.3.2 Electrical Specifications................................... 19
3.2.4 Rack Mount Instructions ...................................... 20
3.2.5 Supplying Power to the NX Series Integrated Services Platform ....... 21
3.2.6 Verifying the Installation ...................................... 21
4.0 Basic Configuration ............................................... 22
5.0 Regulatory Information ............................................ 32
5.1 Radio Frequency Interference Requirements - FCC ...................... 32
5.2 Statement of Compliance ......................................... 33
5.3 Waste Electrical and Electronic Equipment (WEEE) ..................... 34
5.3.1 Turkish WEEE Statement of Compliance ......................... 35
6.0 Motorola Solutions Support Center ................................. 36
7.0 NX-4500/NX-6500 Series China RoHS Compliance .................... 37
Installation Guide 5
1 Introduction
The Motorola Solutions NX series integrated services platform provides an innovative and efficient alternative to
standard telephony networks. The NX series platform supports both wired and wireless data services for VOIP and
video applications for the enterprise branch office marketplace. The NX series platform also provides a framework
for scalable branch office services from a centralized network operation center.
The NX series platform is an EIA Standard 19” rack mount product. There are four models that make up the NX
series product offering targeted for the enterprise branch office market:
• NX-4500 Integrated Services Platform
• NX-4524 Integrated Services Platform with 24 Port Connector
• NX-6500 Integrated Services Platform
• NX-6524 Integrated Services Platform with 24 Port Connector
This document is written for the professional installer deploying the NX series integrated services platform.
1.1 Unpacking
Verify that you have the equipment listed below:
• NX series platform
• Console cable
• Rack mounting brackets
• NX Series Integrated Services Platform Installation Guide (this document)
Inspect the equipment for damage. If you are missing any equipment or if you find any damaged equipment,
contact Motorola Solutions Support immediately. Contact information is available at
http://www.motorolasolutions.com/support.
1.2 Document Conventions
The following graphical alerts are used in this document to indicate notable situations:
NOTE Tips, hints, or special requirements that you should take note of.
CAUTION Care is required. Disregarding a caution can result in data loss or equipment
malfunction.
6 NX-4500/NX-6500 Series Intregrated Services Platform
Translations of this manual, including all appropriate warnings and cautions, can be found at
http://supportcentral.motorolasolutions.com/support/product/manuals.do.
1.3 Warnings
• Read all installation instructions and site survey reports, and verify correct equipment installation before
connecting the system to its power source.
• Remove jewelry and watches before installing this equipment.
• Install the equipment in a rack with adequate dimensions and weight allowances.
• Verify the unit is grounded before connecting it to the power source.
• Verify any device connected to this unit is properly wired and grounded.
• Connect all power cords to a properly wired and grounded electrical circuit.
• Verify the electrical circuits have appropriate overload protection.
• There is a risk of explosion if the battery supplied with this product is replaced with an incorrect type of
battery. Dispose of used batteries according to the instructions.
• Motorola strongly recommends the use of an Uninterruptible Power Supply (UPS) that supports the
NX-4500/NX6500 series platform power rating. Not using a UPS can result in data loss or equipment
damage due to a power surge or power failure.
• Verify that the power connector and socket are accessible at all times during the operation of the
equipment.
• Do not work with power circuits in dimly lit spaces.
• Do not install this equipment or work with its power circuits during thunderstorms or other weather
conditions that could cause a power surge.
• Verify there is adequate ventilation around the device, and ambient temperatures meet equipment
operation specifications.
• This product is designed for in building installation only and is not intended to be connected to exposed
(outside plant) networks.
1.4 Site Preparation
• Consult your site survey and network analysis reports to determine specific equipment placement, port
capacity, power drops, and so on.
• Assign installation responsibility to the appropriate personnel.
• Identify where all installed components are located.
• Verify appropriate rack mounting requirements, as required.
WARNING! Indicates a condition or procedure that could result in personal injury or equipment
damage.
Installation Guide 7
• Provide a sufficient number of power drops for your equipment.
• Ensure adequate, dust-free ventilation to all installed equipment.
• Identify and prepare Ethernet and console port connections.
• Verify that cable lengths are within the maximum allowable distances for optimal signal transmission.
• Verify that the device is powered through an Uninterruptible Power Supply (UPS).
1.5 Selecting a Site
Switch units can be mounted in a standard 19 inch equipment rack or on a flat surface. Be sure to follow the
guidelines listed below when choosing a site:
• Locate the switch unit at the center of all devices you want to link and near a power outlet.
• Maintain a tempurature range within -40
° to 149° F/40° to 65° C and humidity range within 10% to 90%
non-condensing.
• Provide adequate space (approximately 2 inches) on all sides for proper air flow.
• Confirm access for installing, cabling, and maintaining all devices.
• Install the switch unit so that status LEDs are clearly visible.
• Ensure that twisted-pair cables are always routed away from power lines, fluorescent lighting fixtures,
and other sources of electrical interference, such as radios and transmitters.
• Ensure that the unit is connected to a separate grounded power outlet that provides 100 to 250VAC and
50 to 60Hz power levels.
• Ensure that the unit is within 6.6 ft / 2m of each device that is powered from an independent circuit
breaker.
• Use of a filter or circuit breaker is recommended.
8 NX-4500/NX-6500 Series Intregrated Services Platform
Installation Guide 9
2 Specifications
2.1 Physical Specifications
2.2 Environmental Specifications
2.3 Electrical Specifications
Form factor 2U rack mount
Height 3.50in / 88.90mm
Width 17.32in / 440.00mm
Depth 17.48in / 444.00mm
Weight
NX-4500/NX-6500 - 19lb / 8.618kg
NX-4524/NX-6524 - 23lb / 10.433kg
Operating temperature 32°F to 104°F / 0°C to 40°C
Operating humidity 5% to 85% RH, non-condensing
Operating altitude Maximum 10,000ft. @ 40°C; <15% RH
Storage temperature -40°F to 158°F /-40°C to 70°C
Storage humidity 5% to 85% RH, non-condensing
Storage altitude Maximum 30,000 ft. @ 12°C; <15% RH
AC input voltage 90-264VAC, 50-60Hz
PoE power output
360W maximun (only applicable for NX-4524 and NX-6524
models)
10 NX-4500/NX-6500 Series Intregrated Services Platform
2.4 Power Cord Specifications
A power cord is not supplied with the NX series platform. Use only a correctly rated power cord certified (as
appropriate) for the country of operation.
2.4.1 Power Protection
• If possible, use a circuit dedicated to data processing equipment. Commercial electrical
contractors are familiar with wiring for data processing equipment and can help with the load balancing
of these circuits.
• Install surge protection. Be sure to use a surge protection device between the electricity source and
the NX series platform.
• Install an Uninterruptible Power Supply (UPS). A UPS provides continuous power during a power
outage. Some UPS devices have integral surge protection. UPS equipment requires periodic maintenance
to ensure reliability. A UPS of the proper capacity for the data processing equipment must be purchased.
Installation Guide 11
2.5 LED Codes
NX series platforms each have four vertically-stacked LEDs on their front panel.
2.5.1 System Status LEDs
SYS 1 LED SYS 2 LED Event
Off Off System off
Amber Solid Green Solid BIOS in progress
Amber Solid Amber Solid OS initializing
Green Solid Green Blinking OS loading
Green/Amber Blinking Green/Amber Blinking OS boot error
Green Solid Off After AP adoption (final ready state)
Green Solid Green Solid OS boot success - normal operation (active adopting)
Green Blinking Green Solid Redundant system failover
Green Blinking Green/Amber Blinking Redundant system no failover
Green Solid Amber Blinking
Software configuration error (no country code, no
licenses to adopt, or no APs adopted)
12 NX-4500/NX-6500 Series Intregrated Services Platform
2.5.2 Fan Status LED
2.5.3 Temperature Status LED
FAN LED Event
Off System off
Green Solid All system fans normal operation
Amber Solid System fan failure - system operational
Amber Blinking
System fan failure - ambient inlet temperature is above maximum operating
temperature limit
System will be held in reset until the issue is resolved
TEMP LED Event
Off System off
Green Solid Ambient inlet temperature is within specified operating temperature limit
Amber Solid
Ambient inlet temperature is near the maximum operating temperature limit
During start up this LED is lit solid amber. This is normal behavior and does
not indicate an error.
Amber Blinking
Ambient inlet temperature is above the maximum specified operating
temperature limit
System will be held in reset until the issue is resolved
Installation Guide 13
2.6 RJ-45 Gigabit Ethernet LEDs
Each of the Gigabit Ethernet Ports have two status LEDs. These LEDs display two colors (green and amber), and
three lit states (solid, blinking, and off). The tables in the following sections decode the combinations of LED
colors and states for the Uplink Ports and Switch Ports LEDs.
2.6.1 Uplink Ports LEDs
2.6.1.1 RJ-45 Port Speed LED (Uplink Ports UP1-UP2)
2.6.1.2 RJ-45 Port Status LED (Uplink Ports UP1-UP2)
Port Speed LED Event
Off 10 Mbps
Amber Solid 100 Mbps
Green Solid 1000 Mbps
Port Activity LED Event
Off No link or port disabled
Green Solid Link present
Green Blinking Activity: transmit and receive
14 NX-4500/NX-6500 Series Intregrated Services Platform
2.6.2 Switch Ports
2.6.2.1 RJ-45 Port Speed LED (Switch Ports GE1-GE24)
2.6.2.2 RJ-45 Port Status LED (Switch Ports GE1-GE24)
Port Speed LED Event
Off
10 Mbps
Amber Solid
100 Mbps
Green Solid
1000 Mbps
Amber Blinking
Port Fault
Port Activity LED Event
Off No link or port disabled
Green Solid Link present
Green Blinking Activity: transmit and receive
Amber Solid MSTP on port are not in forwarding state
Amber Blinking
Link fault: error frames can affect connectivity and
errors are monitored for a link fault indication.
Installation Guide 15
3 Hardware Setup
The NX series platform contains the following external interfaces on the front chassis:
• (2) RJ-45 Gigabit Ethernet Ports
• (1) RJ-45 Serial Console Port
• (4) USB Ports (Host 2.0)
• (24) RJ-45 Gigabit Ethernet Port Connector (NX-4524 & NX-6524 only)
The following figure represents the front of the NX-4500 and NX-6500 models:
The following figure represents the front of the NX-4524 and NX-6524 models:
16 NX-4500/NX-6500 Series Intregrated Services Platform
3.1 Cabling Information
All NX series platforms have two RJ-45 Gigabit Ethernet ports, one Console connector, and four USB ports. The
above diagram shows each port and the cables or devices attached to them. The sections that follow describe
detailed connection and cabling information for each port. For software configuration, please see the current
WiNG System Reference Guide available from the Motorola Solutions website at:
http://supportcentral.motorolasolutions.com/support/product/manuals.do.
Installation Guide 17
3.2 Gigabit Ethernet Ports
All NX series platforms have (2) RJ-45 Gigabit Ethernet uplink ports and (1) expansion module kit (optional). The
NX-4524 and NX-6524 models also have (24) RJ-45 Gigabit Ethernet switch ports. Motorola Solutions
recommends using Category 6 Ethernet cable for connections to the RJ-45 ports.
3.2.1 Console Port Setup
To add an NX series platform to the network using the Command Line Interface (CLI):
1. Using the supplied console cable, connect the serial port to an RS-232 (DB-9) serial port on a separate
computer (the “configuration computer”).
2. On the configuration computer, configure a terminal emulation application (such as HyperTerminal) as
follows:
3. Apply power to the platform.
4. Login when the prompt is displayed in the terminal window.
Terminal Type VT 100
Port COM port
Terminal Settings 19200bps transfer rate
8 data bits
no parity
1 stop bit
no flow control
no hardware compression
18 NX-4500/NX-6500 Series Intregrated Services Platform
Follow the instructions in the current WiNG 5 System Reference Guide for more information on accessing USB
storage devices for file transfers or firmware updates.
To add the NX series platform to the network using the WiNG 5 initial settings wizard, see
Basic Configuration on page 22.
3.2.2 USB Devices
All NX series platforms contain four USB ports for connecting USB flash storage devices to the platform. The
sever can use the USB flash storage device for file transfers and firmware updates. Complete the setup
instructions to connect devices and access the devices through the Web UI or Command Line Interface.
1. Connect the USB flash drive to the USB port on the front of the platform.
2. Set the computer to use an IP address between 192.168.0.10 and 192.168.0.250 on the connected port.
Set a subnet/network mask of 255.255.255.0.
3. Follow the instructions in the current WiNG 5 System Reference Guide for more information on accessing
USB storage devices for file transfers or firmware updates.
Installation Guide 19
3.2.3 NX Series Expansion Module
The NX Series Expansion Module kit (KT-NXMODC-01) allows for the installation and implementation of up to four
Peripheral Component Interconnect Express (PCIe) cards. The NX Series Expansion Module can be installed in any
of the NX-4500/NX-6500 series platforms.
3.2.3.1 Physical Specifications
3.2.3.2 Electrical Specifications
To install the PCIe cards in the expansion module:
1. Remove the expansion module from the packaging.
2. Install the PCIe card into the slot in the expansion module.
3. Connect the power cables to the PCIe card 4 pin connector if required.
4. Install PCIe blanks into any unused slots in the expansion module.
Width 5.95in / 151.1mm
Height 3.16in / 80.4mm
Depth 5.39in / 136.9mm
Weight 0.80lb / 0.3629kg
Total power limit 3.3VDC @ 3.0A maximum
Total power connector limit 5.0VDC @ 2.0A maximum
Total PCIe slot power limit 12.0VDC @ 5.0A maximum
WARNING! NX Series Expansion Module and PCIe cards must be installed by qualified service
personnel.
WARNING! Do not install the NX Series Expansion Module when power is applied to the
system. Disconnect the power cord(s) during installation.
NOTE Use the half height bracket provided when installing the PCIe cards in an expansion
module.
20 NX-4500/NX-6500 Series Intregrated Services Platform
To install an expansion module:
1. Remove the expansion card cover for the expansion module bay.
2. Insert the expansion module into the expansion module bay.
3. Using a T10 security torque screwdriver, tighten the two screws on the sides of the expansion module to
5.0 lbf-in.
The following figure represents the installation of the expansion module for NX-4524 and NX-6524 models:
3.2.4 Rack Mount Instructions
To install an NX series platform in a rack:
1. Attach the rack mounting brackets to the platform.
2. Attach the mounting brackets to the rack using screws appropriate for your rack’s mounting holes.
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