User’s Guide
motorola W385
1
HELLOMOTO
Thanks for purchasing the Motorola W385 CDMA wireless phone! It’s a hot-looking phone that’s affordable to own.
My Phone, My Way
-– It’s your phone—make it that way. Customize your home screen with personal pictures,
change wallpapers, and use your favorite song as your ringtone.
Freedom from Wires
– Tired of being wired? With Bluetooth® wireless technology, you’re free to do more, from
almost anywhere.
Share Your Life
— Take digital photos and send them to your friends who can’t be with you.
Cool Vertical External Display
– At a glance you can see time and date, check phone status, and view indicators
for calls and other events.
For more information on the Motorola W385 CDMA wireless phone, please visit:
www.motorola.ca/W385support
2
Here’s a quick anatomy lesson.
Navigation Key
Navigate menus.
Center Select Key
Open menus, select
menu items.
Voice Key
External Display
Camera Lens
Power/End Key
Turn on/off, hang up, exit
menus.
Volume Keys
Camera Key
Send Key
Make &
answer calls.
Speakerphone
Key
Left Soft Key
Right Soft Key
3
Press the
Navigation Key
S
left, right, up, or down
to highlight a menu
option.
3
Press the
Center Key
s
to select the option.
4
Press & hold the
Power Key
O
,
or until the display
lights up, to turn on
your phone.
1
Press the
Center Key
s
to open the
Main Menu
.
2
Home Screen Main Menu
Thu, Oct 23 12:45pm
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Select
Select
Exit
Call History
n
e
w
m
e
m
h
History
Contacts
b
2
I
4
Motorola, Inc.
Consumer Advocacy Office
1307 East Algonquin Road
Schaumburg, IL 60196
www.hellomoto.com
1-800-331-6456 (United States)
1-888-390-6456 (TTY/TDD United States for hearing impaired)
1-800-461-4575 (Canada)
Certain mobile phone features are dependent on the capabilities
and settings of your service provider’s network. Additionally,
certain features may not be activated by your service provider,
and/or the provider’s network settings may limit the feature’s
functionality. Always contact your service provider about feature
availability and functionality. All features, functionality, and other
product specifications, as well as the information contained in this
user’s guide are based upon the latest available information and
are believed to be accurate at the time of printing. Motorola
reserves the right to change or modify any information or
specifications without notice or obligation.
MOTOROLA and the Stylized M Logo are registered in the US
Patent & Trademark Office. All other product or service names are
the property of their respective owners. The Bluetooth trademarks
are owned by their proprietor and used by Motorola, Inc. under
license. Microsoft, Windows and Windows Me are registered
trademarks of Microsoft Corporation; and Windows XP is a
trademark of Microsoft Corporation.
© Motorola, Inc. 2008.
Caution:
Changes or modifications made in the radio phone, not
expressly approved by Motorola, will void the user’s authority to
operate the equipment.
Software Copyright Notice
The Motorola products described in this manual may include
copyrighted Motorola and third-party software stored in
semiconductor memories or other media. Laws in the United
States and other countries preserve for Motorola and third-party
software providers certain exclusive rights for copyrighted
software, such as the exclusive rights to distribute or reproduce
the copyrighted software. Accordingly, any copyrighted software
contained in the Motorola products may not be modified,
reverse-engineered, distributed, or reproduced in any manner to
the extent allowed by law. Furthermore, the purchase of the
Motorola products shall not be deemed to grant either directly or
by implication, estoppel, or otherwise, any license under the
copyrights, patents, or patent applications of Motorola or any
third-party software provider, except for the normal, non-exclusive,
royalty-free license to use that arises by operation of law in the
sale of a product.
Manual Number: 6809510A46-A
contents
5
contents
menu map . . . . . . . . . . . . . . . . 7
Use and Care . . . . . . . . . . . . . . 9
essentials . . . . . . . . . . . . . . . . 10
about this guide. . . . . . . . . . 10
battery . . . . . . . . . . . . . . . . . 11
turn it on & off . . . . . . . . . . . 14
make a call . . . . . . . . . . . . . 14
answer a call . . . . . . . . . . . . 14
adjust volume . . . . . . . . . . . 14
change the call ring style. . . 15
view your phone number . . 15
call a stored phone
number . . . . . . . . . . . . . . . . 16
tips & tricks . . . . . . . . . . . . . . 17
basics . . . . . . . . . . . . . . . . . . . 18
home screen . . . . . . . . . . . . 18
menu shortcuts . . . . . . . . . . 20
enter text . . . . . . . . . . . . . . . 21
external display . . . . . . . . . . 25
handsfree speaker . . . . . . . . 26
codes & passwords . . . . . . . 27
lock & unlock phone. . . . . . . 28
lock external keys . . . . . . . . 28
if you forget a code . . . . . . . 28
airplane mode . . . . . . . . . . . 29
customize . . . . . . . . . . . . . . . . 30
ring styles . . . . . . . . . . . . . . 30
answer options . . . . . . . . . . 31
wallpaper . . . . . . . . . . . . . . . 31
set screen saver . . . . . . . . . 31
talking phone . . . . . . . . . . . 32
conserve battery . . . . . . . . 32
calls . . . . . . . . . . . . . . . . . . . . 33
change active line. . . . . . . . 33
automatic redial . . . . . . . . . 33
emergency calls. . . . . . . . . 33
call history . . . . . . . . . . . . . 34
notepad . . . . . . . . . . . . . . . 34
return a missed call . . . . . . 35
attach number . . . . . . . . . . 35
speed dial. . . . . . . . . . . . . . 35
one-touch dial. . . . . . . . . . . 35
entertainment. . . . . . . . . . . . 36
take a photo . . . . . . . . . . . . 36
fun & games . . . . . . . . . . . 37
6
contents
messages . . . . . . . . . . . . . . . . 38
send a multimedia
message . . . . . . . . . . . . . . . 38
receive a multimedia
message . . . . . . . . . . . . . . . 39
voicemail. . . . . . . . . . . . . . . 40
more messaging features . . 41
connections . . . . . . . . . . . . . . 43
cable connections . . . . . . . . 43
Bluetooth connections . . . . 43
TTY operation . . . . . . . . . . . 47
data & fax calls . . . . . . . . . . 49
other features . . . . . . . . . . . . 50
advanced calling . . . . . . . . . 50
contacts . . . . . . . . . . . . . . . 51
personalize . . . . . . . . . . . . . 55
call times & data volumes. . 61
handsfree . . . . . . . . . . . . . . 62
network. . . . . . . . . . . . . . . . 64
personal organizer . . . . . . . . 65
security . . . . . . . . . . . . . . . . 67
service & repairs . . . . . . . . . . 68
SAR Data . . . . . . . . . . . . . . . . 69
EU Conformance . . . . . . . . . . 71
Safety Information. . . . . . . . . 75
Industry Canada Notice . . . . 80
FCC Notice . . . . . . . . . . . . . . . 81
Warranty . . . . . . . . . . . . . . . . . 82
Hearing Aids. . . . . . . . . . . . . . 86
WHO Information. . . . . . . . . . 87
Registration . . . . . . . . . . . . . . 87
Export Law . . . . . . . . . . . . . . . 88
Recycling Information . . . . . . 88
Perchlorate Label . . . . . . . . . . 89
Privacy and Data Security . . . 90
Driving Safety. . . . . . . . . . . . . 91
index . . . . . . . . . . . . . . . . . . . . 93
menu map
7
menu map
main menu
n
Contacts
s
Call History
• Received
• Dialed
• Notepad
• Call Times*
• Data Times*
• Data Volumes*
e
Messaging
•Voicemail
• Create Message
• Message Inbox
•Drafts
• Outbox
• Templates
• Browser Alerts
h
Media Gallery
•Pictures
• Sounds
b
Extras
• Ringtones
• Wallpaper
•Web
w
Settings
• (see next page)
É
Utilities
•Calculator
• Scheduler
•Voice Memos
•Alarm Clock
• Airplane Mode
I
Camera
m
Phone Info
• My Tel. Number
• Active Line
• Battery Meter
• Other Information
* Optional feature
This is the standard main menu layout.
Your phone’s menu may be different.
8
menu map
settings menu
t
Ring Styles
•Style
• Style Detail
l
Personalize
• Home Screen
• Main Menu
•Voice Dial Setup
•Skin
• Greeting
• Wallpaper
• Screen Saver
• Sound Settings
U
In-Call Setup
• Prepend ‘1’
• In-Call Timer
• Answer Options
•Msg Alert
u
Security
• Phone Lock
• External Key Lock
• Lock Application
• Restrict Calls
•New Passwords
Z
Initial Setup
• SpeakerPhone
• Auto Redial
• Display Timeout
• Backlight
• Power Tone
• TTY Setup
•Scroll
• Language
•Battery Save
• Brightness
• External Display
•DTMF
• Hyphenation
• Master Reset
•Master Clear
j
Network
• Current Network
• Set Mode
•Service Tone
• Call Drop Tone
• Roam Alert
J
Car Settings
• Auto Answer
• Auto Handsfree
•Power-off Delay
• Charger Time
S
Headset
• Auto Answer
• Voice Dial
L
Connection
• Incoming Call
• Bluetooth Link
Use and Care
9
Use and Care
Use and Ca re
To care for your Motorola phone, please keep it away from:
liquids of any kind dust and dirt
Don’t expose your phone to water, rain,
extreme humidity, sweat, or other moisture. If
it does get wet, don’t try to accelerate drying
with the use of an oven or dryer, as this may
damage the phone.
Don’t expose your phone to dust, dirt, sand,
food, or other inappropriate materials.
extreme heat or cold cleaning solutions
Avoid temperatures below 0°C/32°F or
above 45°C/113°F.
To clean your phone, use only a dry soft cloth.
Don’t use alcohol or other cleaning solutions.
microwaves the ground
Don’t try to dry your phone in a microwave
oven.
Don’t drop your phone.
10
essentials
essentials
about this guide
This guide shows how to locate a menu feature as
follows:
Find it:
s
>
s Call History
>
Dialed
This means that, from the home screen:
1
Press the center key
s
to open the menu.
2
Press the navigation key
S
to scroll to
s Call
History
, and press the center key
s
to select it.
3
Press the navigation key
S
to scroll to
Dialed
, and
press the center key
s
to select it.
CAUTION:
Before using the
phone for the first time, read the
Important Safety and Legal
Information
included in the gray-
edged pages at the back of this
guide.
symbols
This means a feature is
network/subscription dependent and may
not be available in all areas. Contact your
service provider for more information.
This means a feature requires an optional
accessory.
11
essentials
battery
Battery Use & Battery Safety
• Motorola recommends you always use
Motorola-branded batteries and chargers.
The warranty does not cover damage caused
by non-Motorola batteries and/or chargers.
Caution:
Use of an unqualified battery or
charger may present a risk of fire, explosion,
leakage, or other hazard. Improper battery
use, or use of a damaged battery, may result
in a fire, explosion, or other hazard.
•
Battery usage by children should be
supervised.
•Important:
Motorola mobile devices are
designed to work best with qualified batteries.
If you see a message on your display such as
Invalid Battery
or
UnabletoCharge
, take the following
steps:
•
Remove the battery and inspect it to
confirm that it bears a Motorola “Original
Equipment” hologram;
•
If there is no hologram, the battery is not
a qualified battery;
•
If there is a hologram, replace the battery
and retry charging it;
•
If the message remains, contact a
Motorola Authorized Service Center.
•
New batteries or batteries stored for a long
time may take more time to charge.
• Charging precautions:
When charging your
battery, keep it near room temperature. Never
expose batteries to temperatures below 0°C
(32°F) or above 45°C (113°F) when charging.
Always take your mobile device with you
when you leave your vehicle
12
essentials
•
When storing your battery, keep it in a cool,
dry place.
•
It is normal over time for battery life to
decrease, and for the battery to exhibit shorter
runtime between charges or require more
frequent or longer charging times.
• Avoid damage to battery and mobile
device.
Do not disassemble, open, crush,
bend, deform, puncture, shred, or submerge
the battery or mobile device. Avoid dropping
the battery or mobile device, especially on a
hard surface. If your battery or mobile device
has been subjected to such damage, take it to
a Motorola Authorized Service Center before
using. Do
not
attempt to dry it with an
appliance or heat source, such as a hair dryer
or microwave oven.
• Use care when handling a charged
battery
—particularly when placing it inside a
pocket, purse, or other container with metal
objects. Contact with metal objects (such as
jewelry, keys, beaded chains) could complete
an electrical circuit (short circuit), causing the
battery to become very hot, which could
cause damage or injury.
Promptly dispose of used batteries in
accordance with local regulations. Contact
your local recycling center for proper battery
disposal.
Warning:
Never dispose of batteries in a fire because
they may explode.
13
essentials
install the battery
charge the battery
New batteries are shipped partially charged. Before
you can use your phone, you need to install and
charge the battery. Some batteries perform best after
several full charge/discharge cycles.
To charge using the charger:
1
Insert the charger into
the USB connector on
your phone as shown.
2
Plug the other end of
the charger into the
appropriate electrical outlet.
3
When your phone displays
Charge Complete
, remove
the charger.
When you charge the battery, the battery level
indicator at the upper right of the screen shows
charging progress. At least one segment of the
indicator must be visible to ensure full phone
functionality while charging.
To charge from your computer:
You can also charge the battery by connecting
a cable from your phone’s mini-USB port to a
high-power USB connector on a computer (not a
12
3 4
14
essentials
low-power one, such as the USB connector on your
keyboard or bus-powered USB hub). Typically, USB
high-power connectors are located directly on your
computer.
Both your phone and your computer must be turned
on, and you must have correct software drivers
installed on your computer. Cables and software
drivers are available in Motorola Original
TM
data kits,
sold separately.
turn it on & off
To turn on your phone, press and hold
O
for a few
seconds or until the display turns on. If prompted,
enter your four-digit unlock code.
To turn off your phone, press and hold
O
for two
seconds.
make a call
Enter a phone number and press
N
to make a call.
To “hang up,” close the flip or press
O
.
answer a call
When your phone rings and/or vibrates, open the flip
or press
N
to answer.
To “hang up,” close the flip or press
O
.
adjust volume
Press the volume keys up or
down to:
•
increase or decrease
earpiece volume
during a call
15
essentials
•
increase or decrease ringer volume when the
home screen is visible (with the flip open)
•
turn off an incoming call alert
change the call ring
style
flip open
From the home screen, press the down volume key to
switch to a lower call ring volume, then vibrate, and
finally silent (no ring). Press the up volume key to cycle
back from silent alert to vibrate and then to the lowest
alert volume setting.
flip closed
Press the up or down
volume key, then press the
smart/speakerphone key to
scroll through ring styles:
Loud
,
Soft
,
Vibrate
,
Vibrate then Ring
,
and
Silent
. Ring styles are
shown on the external
display.
After scrolling to the desired ring style, press the up or
down volume key to save the setting and return to the
home screen.
view your phone
number
Find it:
s
>
m Phone Info
>
My Tel. Number
Tip:
Want to see your phone number while you’re on a
call? Press
Options
>
My Tel. Number
.
Volume
Keys
Smart/
Speaker-
phone Key
16
essentials
call a stored phone
number
Find it:
s
>
n Contacts
1
Scroll to the entry you want to call.
Shortcut:
In
Contacts
, press keypad keys to enter
the first letters of an entry. You can also press
*
, then
#
to see the entries you use
frequently, or entries in other categories.
2
Press
N
to call the entry.
17
tips & tricks
tips & tricks
From the home screen
(page 18), you can use these
shortcuts:
To... Do this...
see your phone
number
Press
B
, then
#
.
redial a number
Press
N
, then scroll to the
number you want to call and
press
N
again.
turn off a call alert
Press the volume keys to
turn off a call alert before
answering the call.
use menu
shortcuts
If you see menu icons in the
middle of your home screen,
press
S
left, right, up, or
down to open the menu for
the corresponding icon (see
page 20).
store a phone
number
Enter a phone number, and
press
Store
. Enter a name and
other details for the phone
number. (To select a
highlighted item, press the
center key
s
.) Press
Done
to
store the number and other
information.
To... Do this...
18
basics
basics
See page 2 for a basic phone diagram.
home screen
The home screen displays when you are not on a call
or using the menu. You must be in the home screen to
make a call.
Note:
Your home screen may look different than the
screen shown here.
Soft key labels show the current soft key functions.
For soft key locations, see page 2.
system status indicators
Status indicators can show at the top of the home
screen.
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h
History
Contacts
Signal
Strength
Coverage
Roam
Message
Battery
Level
Ring Style
indicator
6
Signal
Strength
Vertical bars show the strength
of the network connection.
W
Roaming
Phone is in digital coverage area
and is roaming off network.
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