Ferguson F1920RTS Operating instructions

RTS Range Troubleshooting Guide

For any problems not mentioned in this guide or for further support please contact our UK sales

team on 0333 433 0312 or email consumersupport@Celloelectronics.com

Before Installation Please Read

The remote control comes with a ‘dongle’ this is either in the battery compartment or in the remote

bag.

1. Insert dongle into USB socket on the TV

2. 2. Insert batteries into the remote

3. Plug the TV unto the mains socket and turn on

Your remote should now work with the TV.

Please be patient when pressing remote keys

The keys on the remote are extremely sensitive and in the event of an incorrect key press, please

wait a few seconds for the TV and remote to recover before pressing the correct key.

Continuous random presses can result in the TV and remote becoming unresponsive until they finish

processing all commands.

App usage

Please note the remote is equipped with an air mouse which like the mouse on a computer. It is

necessary to use this function when signing into any apps, just press the OK button will not always

work and may result in an error message.

Please use the mouse cursor to highlight the sign in within the app and then press the OK button this

will allow you to access the sign in page.

You also need to use the mouse to scroll around the app screen and move up, down, left or right. To

do this turn on the mouse arrow then press the hold the OK button. You can now use the air mouse

as you would a computer mouse and it will scroll around the available options on the larger screen in

the app.

You may need to find the play button as this is sometimes located underneath the programme

picture.

Occasionally some apps might stop working and say you must upgrade to continue, please report

any such occurrence to our customer support centre and we will rectify the problem as soon as

possible. Please note it could take up to 48 hours to rectify the problem. In all cases this is due to

circumstance beyond our control and we always work as fast as we can to rectify the problem.

Please note this is rare and usually only affects one app at a time.