For more questions go to help.emspay.eu or call: 0800-3678324
Any transaction - any way
EMSpay.nl
1. Package contents
- Ingenico Desk/5000
- Power supply
- UTP cable
- Manual
- Paper roll
2. The payment terminal
1 Contactless card reader
2 Paper roll compartment
3 Extra paper function button
4 Function button
5 Stop button
6 Correction button
7 OK button
3. Installing and starting the terminal
1. Plug the supplied charger into an electrical outlet and the other side of the power cable
in the black dongle (see picture, blue circle).
2. Plug the internet cable into the router and the black dongle into the
port marked ETH (see illustration, yellow circle)
Manual
Ingenico Desk/5000
dongle
For more questions go to help.emspay.eu or call: 0800-3678324
Any transaction - any way
EMSpay.nl
Figure 1.
Figure 2.
4. Use of the payment terminal
Turning on and off
When the power supply is connected, the pa
yment terminal will start automatically. The payment
terminal
cannot
be
turned
off
when
it is connected to the power supply. Remove the power supply
from the terminal to turn it off.
Doing a transaction
Enter the desired amount. Press the green button to start the payment. If an incorrect amount has
been entered, this can be corrected by pressing the yellow button. You can stop the transaction by
pressing the red button.
Changing the paper roll
When the paper roll has run out, it can easily be replaced.
1. Above the screen is the compartment where the paper roll is located. Open it by pulling
the cover towards you. See figure 1.
2. Remove the empty roll and insert a new paper roll. Place the paper roll with the beginning of
the roll facing up as shown in the image.
3. Grasp some of the paper and close the cover again.
4. In the lower left corner is the 'F' button that allows the terminal to print out a piece of
paper. Press and hold this button to test whether the machine is unrolling the paper roll
correctly.
5. Payment methods
You received a sticker with payment logo's together with your payment terminal.
Cut out the logo's of the payment methods you offer to your customers. Please place this
sticker in a place that is clearly visible to your customers.
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