Nets One PA user guide | 2
Contents
Introduction ...............................................................................................................................................................................3
Getting started ..........................................................................................................................................................................4
What’s in the box ..................................................................................................................................................................................................................4
Nets Ingenico terminal range ................................................................................................................................................5
iCT250E – Terminal overview ..................................................................................................................................................................................... 5
iWL250 3G – Terminal overview ............................................................................................................................................................................... 6
Inserting a receipt roll – iCT250E and iWL250 3G ......................................................................................................................................... 7
Installing iCT250E with a network connection ................................................................................................................................................. 8
Installing iWL250 3G ........................................................................................................................................................................................................ 9
Installing a SIM card in iWL250 3G ......................................................................................................................................................................... 9
LANE 5000 – Terminal overview ............................................................................................................................................................................ 10
Installing a Lane 5000 terminal ............................................................................................................................................................................... 10
LANE 3000 – Terminal overview .............................................................................................................................................................................. 11
Installing a Lane 3000 terminal ................................................................................................................................................................................. 11
Nets Spire terminal range .................................................................................................................................................... 12
SPc5 – terminal overview ............................................................................................................................................................................................. 12
SPg7 – terminal overviewiew .....................................................................................................................................................................................13
Inserting a receipt roll for Spire SPc5 and SPg7 terminals .....................................................................................................................14
Installing a Spire SPc5 Countertop terminal ..................................................................................................................................................... 15
Installing a Spire SPg7 Mobile terminal ...............................................................................................................................................................16
Quick menu .............................................................................................................................................................................. 17
Terminal menu structure ...................................................................................................................................................... 17
Header icons ........................................................................................................................................................................... 18
List of header icons and their meaning ................................................................................................................................................................ 18
Terminal features – Daily operation .................................................................................................................................. 19
Manual reconciliation ......................................................................................................................................................................................................19
Purchase ................................................................................................................................................................................................................................20
Copy of the last approved transaction receipt .................................................................................................................................................21
Copy of the last transaction receipt .......................................................................................................................................................................22
Reversal (cancellation) of the last transaction .............................................................................................................................................. 23
Refund (Return of goods) .............................................................................................................................................................................................24
Purchase with tipping .....................................................................................................................................................................................................25
Receipts .................................................................................................................................................................................. 26
Configure receipt printing modes ........................................................................................................................................................................... 26
Purchase receipt with tip example .........................................................................................................................................................................27
Contactless payments (NFC) ............................................................................................................................................. 28
Wallet solution ................................................................................................................................................................................................................... 28
Purchase with contactless payment .................................................................................................................................................................... 28
Backup solution (EOT) ......................................................................................................................................................... 29
Procedure for backup solution in Norway (BankAxept) .......................................................................................................................... 29
Procedure for backup solution in Denmark (Dankort/VisaDankort) ................................................................................................ 29
Sending backup solution transactions for processing ..............................................................................................................................30
Offline approved transactions ............................................................................................................................................ 31
Reconciliation – end of day report .....................................................................................................................................32