Toyota Corolla HV Owner's manual

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COROLLA HV_U

Pictorial index

Search by illustration

For safety

and security

Make sure to read through them

(Main topics: Child seat, theft deterrent system)

Vehicle status

information and

indicators

Reading driving-related information

(Main topics: Meters, multi-information display)

Before driving

Opening and closing the doors and windows,

adjustment before driving

(Main topics: Keys, doors, seats)

Driving

Operations and advice which are necessary for

driving

(Main topics: Starting hybrid system, refueling)

Audio

Operating the Audio

(Main topics: Audio/visual, phone)

Interior features

Usage of the interior features

(Main topics: Air conditioner, storage features)

Maintenance

and care

Caring for your vehicle and maintenance

procedures

(Main topics: Interior and exterior, light bulbs)

When trouble

arises

What to do in case of malfunction and emergency

(Main topics: 12-volt battery discharge, flat tire)

Vehicle

specifications

Vehicle specifications, customizable features

(Main topics: Fuel, oil, tire inflation pressure)

For owners

Reporting safety defects for U.S. owners, and seat

belt and SRS airbag instructions for Canadian

owners

Index

Search by symptom

Search alphabetically

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COROLLA HV_U

TABLE OF CONTENTS

For your information ........................ 6

Reading this manual......................11

How to search................................12

Pictorial index ................................13

1-1. For safe use

Before driving........................24

For safe driving .....................25

Seat belts ..............................27

SRS airbags..........................31

Front passenger occupant clas-

sification system..................41

Exhaust gas precautions.......46

1-2. Child safety

Riding with children...............47

Child restraint systems..........48

1-3. Emergency assistance

Safety Connect .....................73

1-4. Hybrid system

Hybrid system features .........80

Hybrid system precautions....83

1-5. Theft deterrent system

Immobilizer system ...............88

Alarm.....................................90

2-1. Instrument cluster

Warning lights and indicators

............................................94

Gauges and meters ..............98

Multi-information display .... 103

Energy monitor/consumption

screen .............................. 109

3-1. Key information

Keys ................................... 116

3-2. Opening, closing and locking

the doors

Doors ................................. 119

Trunk.................................. 123

Smart key system .............. 125

3-3. Adjusting the seats

Front seats ......................... 133

Rear seats.......................... 134

Head restraints................... 136

3-4. Adjusting the steering wheel

and mirrors

Steering wheel ................... 138

Inside rear view mirror ....... 139

Outside rear view mirrors... 140

3-5. Opening and closing the win-

dows

Power windows .................. 142

4-1. Before driving

Driving the vehicle.............. 146

Cargo and luggage ............ 152

Vehicle load limits .............. 155

Trailer towing...................... 155

Dinghy towing .................... 156

4-2. Driving procedures

Power (ignition) switch ....... 157

EV drive mode ................... 162

Hybrid transmission ........... 164

Turn signal lever................. 166

Parking brake..................... 16

7

Brake Hold

......................... 170

1

For safety and security

2

Vehicle status information

and indicators

3

Before driving

4

Driving

3

TABLE OF CONTENTS

COROLLA HV_U

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2

3

4

5

6

7

8

9

10

4-3. Operating the lights and wip-

ers

Headlight switch................. 173

Automatic High Beam ........ 175

Windshield wipers and washer

......................................... 178

4-4. Refueling

Opening the fuel tank cap .. 180

4-5. Using the driving support sys-

tems

Toyota Safety Sense 2.0 .... 183

PCS (Pre-Collision System)

......................................... 189

LTA (Lane Tracing Assist)... 197

Dynamic radar cruise control

with full-speed range........ 207

RSA (Road Sign Assist) ..... 218

BSM (Blind Spot Monitor)... 221

RCTA (Rear Cross Traffic Alert)

function ............................ 226

Rear view monitor system.. 231

Driving mode select switch

......................................... 239

Driving assist systems........ 240

4-6. Driving tips

Hybrid vehicle driving tips .. 245

Winter driving tips............... 247

5-1. Basic function

Buttons overview................ 253

Menu screen ...................... 255

Status icon ......................... 256

“Setup” screen ................... 258

5-2. Basic information before oper-

ation

Initial screen....................... 259

Touch screen...................... 260

Home screen...................... 262

Entering letters and num-

bers/list screen operation

......................................... 263

Screen adjustment ............. 266

Linking multi-information display

and the system ................ 267

5-3. Connectivity settings

Registering/Connecting a Blue-

tooth

®

device ................... 268

Setting Bluetooth

®

details .. 272

Wi-Fi

®

Hotspot ................... 280

Apple CarPlay/

Android Auto .................... 284

5-4. Other settings

General settings................. 291

Voice settings..................... 295

Vehicle settings .................. 296

5-5. Using the audio/visual system

Quick reference.................. 298

Some basics ...................... 299

5-6. Radio operation

AM radio/FM radio/SiriusXM

®

Satellite Radio(SXM) ....... 303

Internet radio...................... 308

5-7. Media operation

USB memory...................... 309

iPod/iPhone (Apple CarPlay)

......................................... 311

Android Auto ...................... 314

Bluetooth

®

audio................ 315

5-8. Audio/visual remote controls

Steering switches............... 319

5-9. Audio settings

Setup.................................. 321

5-10.Tips for operating the

audio/visual system

Operating information ........ 322

5-11. Voice command system oper-

ation

Voice command system ..... 334

5

Audio

4

TABLE OF CONTENTS

COROLLA HV_U

Command list ..................... 337

5-12.Mobile Assistant operation

Mobile Assistant ................. 341

5-13.Phone operation (Hands-free

system for cellular phones)

Quick reference.................. 343

Some basics ...................... 344

Placing a call using the Blue-

tooth

®

hands-free system 348

Receiving a call using the Blue-

tooth

®

hands-free system 351

Talking on the Bluetooth

®

hands-free system ........... 352

Bluetooth

®

phone message

function ............................ 354

5-14.Phone settings

Setup.................................. 358

5-15.What to do if... (Bluetooth

®

)

Troubleshooting ................. 368

5-16.Connected Services Overview

Functional overview ........... 372

Type A: Function achieved by

using a smart phone or DCM

......................................... 373

Type B: Function achieved by

using DCM and the system

......................................... 376

Type C: Function achieved by

using DCM ....................... 377

Type D: Function achieved by

using DCM and a smartphone

......................................... 377

5-17.Connected Services Opera-

tion

Toyota apps........................ 379

5-18.Toyota apps settings

Setup.................................. 383

6-1. Using the air conditioning

system and defogger

Automatic air conditioning sys-

tem................................... 386

Heated steering wheel/seat

heaters............................. 393

6-2. Using the interior lights

Interior lights list ................. 395

6-3. Using the storage features

List of storage features ...... 397

Trunk features.................... 400

6-4. Other interior features

Other interior features ........ 401

Garage door opener........... 411

7-1. Maintenance and care

Cleaning and protecting the

vehicle exterior................. 420

Cleaning and protecting the

vehicle interior.................. 422

7-2. Maintenance

Maintenance requirements

......................................... 425

General maintenance......... 426

Emission inspection and mainte-

nance (I/M) programs ...... 429

7-3. Do-it-yourself maintenance

Do-it-yourself service precau-

tions ................................. 430

Hood .................................. 432

Positioning a floor jack ....... 433

Engine compartment.......... 434

Tires ................................... 441

Tire inflation pressure......... 450

Wheels ............................... 452

Air conditioning filter........... 454

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Interior features

7

Maintenance and care

5

TABLE OF CONTENTS

COROLLA HV_U

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2

3

4

5

6

7

8

9

10

Cleaning the hybrid battery (trac-

tion battery) air intake vent and

filter .................................. 455

Electronic key battery......... 459

Checking and replacing fuses

......................................... 461

Light bulbs.......................... 463

8-1. Essential information

Emergency flashers ........... 470

If your vehicle has to be stopped

in an emergency .............. 471

If the vehicle is trapped in rising

water ................................ 472

8-2. Steps to take in an emergency

If your vehicle needs to be towed

......................................... 473

If you think something is wrong

......................................... 476

If a warning light turns on or a

warning buzzer sounds.... 478

If a warning message is dis-

played .............................. 487

If you have a flat tire (vehicles

without spare tire) ............ 490

If you have a flat tire (vehicles

with a spare tire) .............. 501

If the hybrid system will not start

......................................... 509

If you lose your keys .......... 510

If the fuel filler door cannot be

opened............................. 511

If the electronic key does not

operate properly............... 511

If the 12-volt battery is dis-

charged............................ 513

If your vehicle overheats .... 517

If the vehicle becomes stuck

......................................... 520

9-1. Specifications

Maintenance data (fuel, oil level,

etc.).................................. 524

Fuel information ................. 531

Tire information .................. 533

9-2. Customization

Customizable features ....... 544

9-3. Initialization

Items to initialize ................ 552

10-1.For owners

Reporting safety defects for U.S.

owners ............................. 554

Seat belt instructions for Cana-

dian owners (in French) ... 554

SRS airbag instructions for

Canadian owners (in French)

......................................... 556

What to do if... (Troubleshooting)

......................................... 564

Alphabetical Index.............. 567

8

When trouble arises

9

Vehicle specifications

10

For owners

Index

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COROLLA HV_U

Please note that this manual

applies to all models and

explains all equipment, including

options. Therefore, you may find

some explanations for equip-

ment not installed on your vehi-

cle.

All specifications provided in this

manual are current at the time of

printing. However, because of

the Toyota policy of continual

product improvement, we

reserve the right to make

changes at any time without

notice.

Depending on specifications,

the vehicle shown in the illustra-

tions may differ from your vehi-

cle in terms of equipment.

Approximately five hours after

the hybrid system is turned off,

you may hear sound coming

from under the vehicle for sev-

eral minutes. This is the sound

of a fuel evaporation leakage

check and, it does not indicate a

malfunction.

A wide variety of non-genuine

spare parts and accessories for

Toyota vehicles are currently

available in the market. You

should know that Toyota does

not warrant these products and

is not responsible for their per-

formance, repair, or replace-

ment, or for any damage they

may cause to, or adverse effect

they may have on, your Toyota

vehicle.

This vehicle should not be modi-

fied with non-genuine Toyota

products. Modification with

non-genuine Toyota products

could affect its performance,

safety or durability, and may

even violate governmental regu-

lations. In addition, damage or

performance problems resulting

from the modification may not

be covered under warranty.

The installation of a mobile

two-way radio system in your

vehicle could affect electronic

systems such as:

 Multiport fuel injection sys-

tem/sequential multiport fuel

injection system

 Toyota Safety Sense 2.0

For your information

Main Owner’s Manual

Noise from under vehicle

after turning off the hybrid

system

Accessories, spare parts

and modification of your

Toyota

Installation of a mobile

two-way radio system

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COROLLA HV_U

 Anti-lock brake system

 SRS airbag system

 Seat belt pretensioner system

Be sure to check with your Toy-

ota dealer for precautionary

measures or special instructions

regarding installation of a mobile

two-way radio system.

High voltage parts and cables

on the hybrid vehicles emit

approximately the same amount

of electromagnetic waves as the

conventional gasoline powered

vehicles or home electronic

appliances despite of their elec-

tromagnetic shielding.

Unwanted noise may occur in

the reception of the mobile

two-way radio.

The vehicle is equipped with

sophisticated computers that will

record certain data, such as:

• Engine speed/Electric motor

speed (traction motor speed)

• Accelerator status

• Brake status

• Vehicle speed

• Operation status of the driving

assist systems

• Images from the cameras

Your vehicle is equipped with

cameras. Contact your Toyota

dealer for the location of

recording cameras.

The recorded data varies

according to the vehicle grade

level and options with which it is

equipped.

These computers do not record

conversations or sounds, and

only record images outside of

the vehicle in certain situations.

 Data Transmission

Your vehicle may transmit the data

recorded in these computers to

Toyota without notification to you.

 Data usage

Toyota may use the data recorded

in this computer to diagnose mal-

functions, conduct research and

development, and improve quality.

Toyota will not disclose the

recorded data to a third party

except:

• With the consent of the vehicle

owner or with the consent of the

lessee if the vehicle is leased

• In response to an official request

by the police, a court of law or a

government agency

• For use by Toyota in a lawsuit

• For research purposes where the

data is not tied to a specific vehi-

cle or vehicle owner

 Recorded image information

can be erased by your Toyota

dealer.

The image recording function can

be disabled. However, if the func-

tion is disabled, data from when the

system operates will not be avail-

able.

 To learn more about the vehi-

cle data collected, used and

Vehicle data recording

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COROLLA HV_U

shared by Toyota, please visit

www.toyota.com/privacyvts/

.

If your Toyota has Safety Con-

nect and if you have subscribed

to those services, please refer to

the Safety Connect Telematics

Subscription Service Agreement

for information on data collected

and its usage.

To learn more about the vehicle

data collected, used and shared

by Toyota, please visit

www.toyota.com/privacyvts/

.

This vehicle is equipped with an

event data recorder (EDR). The

main purpose of an EDR is to

record, in certain crash or near

crash-like situations, such as an

air bag deployment or hitting a

road obstacle, data that will

assist in understanding how a

vehicle’s systems performed.

The EDR is designed to record

data related to vehicle dynamics

and safety systems for a short

period of time, typically 30 sec-

onds or less.

The EDR in this vehicle is

designed to record such data

as:

• How various systems in your

vehicle were operating;

• Whether or not the driver and

passenger safety belts were

buckled/fastened;

• How far (if at all) the driver

was depressing the accelera-

tor and/or brake pedal; and,

• How fast the vehicle was trav-

eling.

These data can help provide a

better understanding of the cir-

cumstances in which crashes

and injuries occur.

NOTE: EDR data are recorded

by your vehicle only if a non-triv-

ial crash situation occurs; no

data are recorded by the EDR

under normal driving conditions

and no personal data (e.g.,

name, gender, age, and crash

location) are recorded. How-

ever, other parties, such as law

enforcement, could combine the

EDR data with the type of per-

sonally identifying data rou-

tinely acquired during a crash

investigation.

To read data recorded by an

EDR, special equipment is

required, and access to the

vehicle or the EDR is needed. In

addition to the vehicle manufac-

turer, other parties, such as law

enforcement, that have the spe-

cial equipment, can read the

information if they have access

to the vehicle or the EDR.

 Disclosure of the EDR data

Toyota will not disclose the data

Usage of data collected

through Safety Connect

(U.S. mainland only)

Event data recorder

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COROLLA HV_U

recorded in an EDR to a third party

except when:

• An agreement from the vehicle’s

owner (or the lessee for a leased

vehicle) is obtained

• In response to an official request

by the police, a court of law or a

government agency

• For use by Toyota in a lawsuit

However, if necessary, Toyota may:

• Use the data for research on

vehicle safety performance

• Disclose the data to a third party

for research purposes without

disclosing information about the

specific vehicle or vehicle owner

The SRS airbag and seat belt

pretensioner devices in your

Toyota contain explosive chemi-

cals. If the vehicle is scrapped

with the airbags and seat belt

pretensioners left as they are,

this may cause an accident such

as fire. Be sure to have the sys-

tems of the SRS airbag and seat

belt pretensioner removed and

disposed of by a qualified ser-

vice shop or by your Toyota

dealer before you scrap your

vehicle.

Special handling may apply, See

www.dtsc.ca.gov/

hazardouswaste/perchlorate.

Your vehicle has components

that may contain perchlorate.

These components may include

the airbags, seat belt preten-

sioners, wireless remote control

batteries, and the batteries in

the tire pressure warning valve

and transmitters.

Scrapping of your Toyota

Perchlorate Material

WARNING

■ General precautions while

driving

Driving under the influence: Never

drive your vehicle when under the

influence of alcohol or drugs that

have impaired your ability to oper-

ate your vehicle. Alcohol and cer-

tain drugs delay reaction time,

impair judgment and reduce coor-

dination, which could lead to an

accident that could result in death

or serious injury.

Defensive driving: Always drive

defensively. Anticipate mistakes

that other drivers or pedestrians

might make and be ready to avoid

accidents.

Driver distraction: Always give

your full attention to driving. Any-

thing that distracts the driver, such

as adjusting controls, talking on a

cellular phone or reading can

result in a collision with resulting

death or serious injury to you,

your occupants or others.

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COROLLA HV_U

WARNING

■ General precaution regarding

children’s safety

Never leave children unattended

in the vehicle, and never allow

children to have or use the key.

Children may be able to start the

vehicle or shift the vehicle into

neutral. There is also a danger

that children may injure them-

selves by playing with the win-

dows, or other features of the

vehicle. In addition, heat build-up

or extremely cold temperatures

inside the vehicle can be fatal to

children.

11

COROLLA HV_U

Reading this manual

Explains symbols used in

this manual.

Symbols in this manual

Symbols Meanings

WARNING:

Explains something

that, if not obeyed,

could cause death or

serious injury to peo-

ple.

NOTICE:

Explains something

that, if not obeyed,

could cause dam-

age to or a malfunc-

tion in the vehicle or

its equipment.

Indicates operating

or working proce-

dures. Follow the

steps in numerical

order.

Symbols in illustrations

Symbols Meanings

Indicates the action

(pushing, turning,

etc.) used to operate

switches and other

devices.

Indicates the out-

come of an operation

(e.g. a lid opens).

Symbols Meanings

Indicates the compo-

nent or position

being explained.

Means Do not, Do

not do this, or Do

not let this happen.

12

COROLLA HV_U

■ Searching by name

 Alphabetical index: P.567

■ Searching by installation

position

 Pictorial index: P.13

■ Searching by symptom or

sound

 What to do if... (Troubleshoot-

ing): P.56 4

■ Searching by title

 Table of contents: P. 2

How to search

13

Pictorial index

■Exterior

Doors................................................................................... P.119

Locking/unlocking ................................................................ P.119

Opening/closing the side windows....................................... P.142

Locking/unlocking by using the mechanical key .................. P. 5 11

Warning messages .............................................................. P.122

Trunk ................................................................................... P.123

Opening from inside............................................................. P.124

Opening from outside........................................................... P.124

Warning messages .............................................................. P.125

Outside rear view mirrors ................................................. P.140

Adjusting the mirror angle .................................................... P.140

Folding the mirrors ............................................................... P.141

Defogging the mirrors .......................................................... P.387

Windshield wipers.............................................................. P.178

Precautions for winter season.............................................. P.247

To prevent freezing (windshield wiper de-icer)

*

.................... P.390

14

Pictorial index

COROLLA HV_U

Fuel filler door .................................................................... P.180

Refueling method................................................................. P.181

Fuel type/fuel tank capacity ................................................. P.525

Tires..................................................................................... P.441

Tire size/inflation pressure ................................................... P.529

Winter tires/tire chains ......................................................... P.247

Checking/rotation/tire pressure warning system

*

................. P.441

Coping with flat tires..................................................... P.490, 501

Hood.................................................................................... P.432

Opening ............................................................................... P.432

Engine oil ............................................................................. P.526

Coping with overheating ...................................................... P.517

Headlights/daytime running lights ................................... P.173

Turn signal lights/parking lights....................................... P.173

Parking lights

*

.................................................................... P.173

Front side marker lights .................................................... P.173

Stop lights/tail lights/rear side marker lights/turn signal lights

P. 1 7 3

License plate lights............................................................ P.173

Back-up lights

Shifting the shift position to R .............................................. P.164

*

: If equipped

Light bulbs of the exterior lights for driving

(Replacing method: P.463, Watts: P.530)

15

Pictorial index

COROLLA HV_U

■Instrument panel

Power switch ...................................................................... P.157

Starting the hybrid system/changing the modes .................. P. 15 7

Emergency stop of the hybrid system.................................. P.471

When the hybrid system will not start .................................. P.509

Warning messages .............................................................. P.487

Shift lever............................................................................ P.164

Changing the shift position................................................... P.164

Precautions for towing ......................................................... P.473

When the shift lever does not move..................................... P.165

Meters ................................................................................... P.98

Reading the meters/adjusting the instrument panel light....... P.98

Warning lights/indicator lights ................................................ P.94

When a warning light turns on ............................................. P.478

Multi-information display .................................................. P.103

Display ................................................................................. P.103

Energy monitor..................................................................... P.109

16

Pictorial index

COROLLA HV_U

When a warning message is displayed................................ P.487

Turn signal lever................................................................. P.166

Headlight switch ................................................................ P.173

Headlights/parking lights/tail lights/side marker lights/daytime run-

ning lights............................................................................. P.173

Windshield wiper and washer switch............................... P.178

Usage................................................................................... P.178

Adding washer fluid.............................................................. P.440

Emergency flasher switch................................................. P.470

Hood lock release lever..................................................... P.432

Tilt and telescopic steering lock release lever................ P. 1 3 8

Air conditioning system .................................................... P.386

Usage................................................................................... P.386

Rear window defogger ......................................................... P.387

Audio................................................................................... P.253

Audio Plus

*

: Refer to “NAVIGATION AND MULTIMEDIA SYSTEM OWNER’S MAN-

UAL”.

17

Pictorial index

COROLLA HV_U

■Switches

Instrument panel light control dial ................................... P.101

Automatic High Beam switch ........................................... P.175

Heated steering wheel switch

*

.......................................... P.394

Windshield wiper de-icer switch

*

..................................... P.390

Fuel filler door opener switch ........................................... P.181

Outside rear view mirror switch ....................................... P.140

Door lock switches ............................................................ P.121

Power window switches.................................................... P.142

Window lock switch ........................................................... P.144

*

: If equipped

18

Pictorial index

COROLLA HV_U

Meter control switches ...................................................... P.103

Vehicle-to-vehicle distance switch ................................... P.213

Cruise control switches

Dynamic radar cruise control with full-speed range ............. P. 20 7

Audio remote control switches

*

....................................... P.319

LTA (Lane Tracing Assist) switch ..................................... P.197

Phone switch

*

..................................................................... P.346

Talk switch

*

......................................................................... P.334

*

: Vehicles with Audio Plus, refer to “NAVIGATION AND MULTIMEDIA SYS-

TEM OWNER’S MANUAL”.

19

Pictorial index

COROLLA HV_U

Seat heater switches

*

........................................................ P.394

Wireless charger switch

*

................................................... P.402

Brake hold switch .............................................................. P.170

Parking brake switch ......................................................... P.167

Precautions for winter season.............................................. P.248

EV drive mode switch ........................................................ P.162

VSC OFF switch ................................................................ P.241

Driving mode select switch............................................... P.239

*

: If equipped

20

Pictorial index

COROLLA HV_U

■Interior

SRS airbags.......................................................................... P.31

Floor mats............................................................................. P.24

Front seats.......................................................................... P.133

Head restraints................................................................... P.136

Seat belts .............................................................................. P.27

Console box ....................................................................... P.399

Inside lock buttons ............................................................ P.121

Cup holders ........................................................................ P.398

Rear seats........................................................................... P.134

Rear seat heater switches

*

................................................ P.394

*

: If equipped

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Toyota Corolla HV Owner's manual

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