Intellinet Mini Speed-Dome Camera User manual

Network Speed Dome Camera

Model 550260 (NTSC, 30x)

Model 550277 (PAL, 30x)

Model 550437 (NTSC, 10x)

Model 550451 (PAL, 10x)

INT-PSNC-UM-0207-02

PRO SERIES

High-Speed Dome

Camera

USER MANUAL

2

Thank you for purchasing this INTELLINET NETWORK SOLUTIONS™ Pro Series High-Speed Dome

Network Camera. This user manual includes instructions for using and managing the camera on your

network. Networking experience will be helpful when setting up and using this product. Updated versions of

this document will be posted to www.networkipcamera.com as they become available.

Safety Notices Used in this manual

The following symbols and notations are used throughout this document.

Caution!

This symbol indicates that failure to follow the safety instructions described may endanger users and cause

damage to the unit or to other equipment.

.

Note

This symbol indicates tips and information for easier, more convenient use of the unit.

Legal Considerations

Camera surveillance can be prohibited by laws that vary from country to country. Check the laws in your local region

before using this product for surveillance purposes. This product includes one (1) MPEG-4 decoder license. To

purchase further licenses, contact your reseller.

Electromagnetic Compatibility (EMC)

This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance

with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that

interference will not occur in a particular installation.

If this equipment does cause harmful interference to radio or television reception, which can be determined by turning

the equipment off an on, the user is encouraged to try to correct the interference by one or more of the following

measures:

1. Re-orient or relocate the receiving antenna.

2. Increase the separation between the equipment and receiver.

3. Connect the equipment to an outlet on a different circuit to the receiver.

4. Consult your dealer or an experienced radio/TV technician for help. Shielded (STP) network cables must be used with

this unit to ensure compliance with EMC standards.

FCC- This equipment has been has been tested and found to comply with the limits for a Class A digital device,

pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful

interference when the equipment is operated in a commercial environment. This equipment generates, uses and can

radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause

harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause

interference, in which case the user will be required to correct the interference at his own expense.

Safety Notice

- Do not place the unit on an unstable surface.

- Never touch electrical connections with wet hands.

- Never use the unit if there is an abnormality.

- Turn off the power and unplug the unit immediately if there is any type of abnormality, such as a strange smell or

smoke

- Continuing to use a unit that is not operating properly could result in serious injury or damage to the unit.

- Always use the designated power supply

- Failure to use the proper power supply could result in fire, electrical shock, serious injury and/or damage.

- Always use the designated power supply.

3

TABLE OF CONTENTS

PRODUCT OVERVIEW 5

Key Features 6

Package Contents 6

OPERATING THE HIGH-SPEED DOME CAMERA 7

CONNECTING TO THE CAMERA 7

Java Applet Viewer 8

ActiveX viewer 8

MAIN LIVE VIEW PAGE 9

LIVE VIEW PAGE 9

MENU SECTION 10

CONFIGURING THE HIGH-SPEED DOME CAMERA 12

OVERVIEW OF THE ADMINISTRATOR TOOLS 12

Network 13

Dynamic DNS 14

Date and Time 15

Video 16

PTZ Control 20

User Accounts 21

General User 22

Event Configuration 23

Event Server 23

Trigger Condition 27

Advanced 29

Layout 29

Security & SNMP 30

Expert Settings (2008 and newer models only) 30

Privacy Zone (2008 and newer models only) 32

Maintenance 33

System Initialization 33

Info. and Upgrade 34

4

Support 34

HELP 34

Product Info 34

FIRMWARE UPGRADE PROCEDURE 35

Using the Web browser interface 35

Using the Camera Manager program 36

SIMPLE MULTI VIEWER 37

Overview 37

Minimum System Requirements 38

Installation Procedure 38

Simple Multi Viewer User Interface 39

Video Player 41

APPENDIX 42

Troubleshooting 42

PINGing your IP Address 42

Symptoms, Possible Causes and Remedial Actions 42

Terminal Block 45

Schematic Diagram 46

Dynamic DNS Registration 47

Technical Specifications 48

5

Product Overview

The INTELLINET NETWORK SOLUTIONS High-Speed Dome has a built-in high-speed

pan/tilt/zoom optic and a Web server, providing full access to all features through the use of a

standard Web browser. You can remotely aim the camera in any direction and zoom in/out on the

object from anywhere through Internet.

Up to 50 viewers can access the camera simultaneously when using MPEG4 streaming. Video

can be viewed in MPEG4 CBR (Constant Bit Rate) and VBR (Variable Bit Rate) mode and Motion-

JPEG mode.

For using outdoors, the High-Speed Dome Network Camera is a professional security solution for

Web promotion, remote monitoring, IBS surveillance, ITS, unmanned offices at buildings,

warehouses, manufacturing facilities, shopping centers, school campuses, casinos, prisons,

railways, traffic control, airports, hotels and resorts, etc.

The High-Speed Dome has a 30x optical zoom (or 10x optical zoom, depending on the model),

auto-focus lens and a ¼-inch Sony HAD interlaced CCD image sensor. It has an IR-cut filter that

can be automatically or manually removed, depending on the light conditions. This enables the

camera to capture color video in light conditions down to 0.6 lux, and black and white video in dark

conditions with very little light. As with all true domes, the INTELLINET NETWORK SOLUTIONS

High-Speed Dome camera can execute a continuous 360-degree pan and 90-degree tilt to cover

large areas.

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Key Features

 High-Speed panning and tilting of 360 degrees per second

 Powerful optical zoom of 30x or 10x, depending on model

 360 degrees endless panning

 Integrated motion detection with FTP and E-mail upload of AVI and JPEG files

 Privacy Masking functionality with up to 16 different zones, depending on model

 Simultaneous MPEG4 and Motion-JPEG Dual-Mode streaming

 SNMP support

 Day/Night functionality

 Full-motion video at DVD video resolution

 Outdoor version IP66 rated, dust and water tight

Package Contents

30x Indoor / Outdoor High-Speed Dome Camera

 High Speed Dome Indoor/Outdoor Network Camera

 24V AC power adapter

 User manual

 Quick installation guide

 Wall mount bracket

 Software CD

10x Indoor Mini High-Speed Dome Camera

 High Speed Dome Indoor/Outdoor Network Camera

 12V DC power adapter

 User manual

 Quick installation guide

 Software CD

7

Operating the High-Speed Dome Camera

This section explains how to monitor the image from the camera using the Web browser.

Connecting to the camera

1

Start the Web browser on the computer and type the IP address of the camera (default: 192.168.1.221).

The Log in page of Network Speed Dome Camera is displayed.

2 Enter the proper User ID and Password and then press “Login” button.

You can select or ActiveX viewer or Java applet viewer, whichever is suitable for your system environment

and usage.

To log in as administrator, type in "admin" for both username and password.

To log in as a regular guest user, type in "guest" for both username and password.

You can change the user accounts on the account page in the Administrator menu (see page 21).

Note:

When using MS Internet Explorer and ActiveX, the Internet security settings must be set to low or medium.

High security settings can prevent the execution of the ActiveX control. Users of JAVA enabled Web

browsers do not need to adjust any security settings.

8

Access Methods

You can select one of the following two viewers.

Java Applet Viewer

The Java applet viewer operates on Internet Explorer or Netscape.

It displays the main viewer page using Java.

With this viewer, you can use all the functions provided with this software

The Frame rate is lower than for the other viewers

If the viewer does not operate correctly, install or activate Java as follows.

If you are using Internet Explorer

Select “Tools” from the menu bar of Internet Explorer, then select Internet Options and the

Advanced tab, and check either "Microsoft VM" or "Java (Sun)" (Microsoft VM recommended).

Then restart Internet Explorer.

Users of any other Web browser; e.g.,, Firefox, Mozilla, Safari or Konqueror, need to have JAVA

installed on the computer. JAVA can be downloaded for free from www.java.com.

ActiveX viewer

The ActiveX viewer is designed for users of Microsoft Windows and MS Internet Explorer.

Compared to Java, ActiveX offers better frame rates and functions.

When you log in to the camera for the first time, the security warning appears. Click Yes to install

the ActiveX control.

If 'Automatic Configuration' is enabled in the local Area Network (LAN) settings on Internet Explorer, the

image may not be displayed. In this case, disable 'Automatic Configuration' and set the Proxy server manually.

For setting the Proxy server, consult your network administrator.

9

Main Live View Page

After you log in, the live view page is displayed. This section briefly explains the functions of the

controls on the main viewer page.

Live View Page

Menu Section

Live image Section

Frame rate / Data rate # Connected Users

Camera Name & Location

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Menu Section

Recording / Snapshot

These buttons activate recording of streaming video (DivX) or still images (BMP).

AVI Recording

Click the record

button to start recording

Type the file name and specify the destination of the video file and click "save". The recording now begins.

The camera creates a new file once every 10 minutes until you press the record button again or until your

computer runs out of disk space.

Take Snapshot

Click on the camera button and specify the location and file name of the snapshot and click "save". The

camera saves a BMP still image.

Mic / Speaker (only models with Audio support)

These buttons activate the audio functions of the camera. The microphone symbol activates the PC

microphone and allows you to send audio data back to the camera. The speaker symbol enables or disables

the audio playback of data sent from the camera to your computer. These buttons may not be active,

depending on the user account settings.

Expansion

The digital zoom function allows you to change the image size of the live image in the Web browser. You

can chose among 0.5x, 1x, 2x and 4x magnification. Please note that this function does not change the

physical resolution of the image. It only provides a digital zoom that electronically resizes the image, which

can lead to decreased quality of the picture.

.

Panning and Tilting

You can pan and tilt the camera using the 8 direction arrow buttons.

Click

to stop moving the camera. Observe the monitor image and click the

arrow button indicating the direction in which you want to move the camera. Hold

down the arrow button to move the direction of the camera continuously.

Adjust the movement speed

When using a high zoom factor, it is difficult to control the movement. Control the

speed of the movement with this slider. Move to position "S" to slow down the

movement and to position "F" to speed up the movement.

Panning and Tilting by clicking the Monitor Image with the mouse

You can operate panning, titling and zooming of the camera by clicking with the mouse on the monitor

image. Left click the area you with to see centered, then move the mouse pointer to the center of the image

and release the left button. The camera will then move the area to the center of the image.

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Zoom In / Out

Control the zoom factor of the image.

Focus In / Out

Click to adjust the focus manually. By default, the Auto Focus option is enabled, but you can manually take

control of the focus. When you move the camera to a different position with the arrow buttons, the auto

focus mode is automatically re-engaged.

Auto Focus

The camera automatically adjusts the image focus (recommended use).

Tour / Patrol Mode

If you have programmed a sequence of PTZ presets, you can activate the "Guard Tour" by clicking on this

button. When the tour mode is active, the High-Speed Dome Camera will continuously move from one

position to the next and loop through the programmed presets. To stop the tour, press

button in the

center of PTZ control field.

Relay closed / Open

Click this button to manually start and stop a connected device; e.g.,, a light switch. The device must be

connected to the internal terminal block of the camera (see Installation Guide for details). Only authorized

users can activate this function.

Trigger On / Off

This button activates trigger settings of the camera manually.

Once you press "Trigger On” the configured trigger condition and setting will be activated (e.g.,, an e-mail

will be sent, an AVI file will be uploaded via FTP).

Admin Menu

Displays the Administrator menu. (See “1.1 Configuring the Network Speed Dome camera” on page 15 )

The link is only available for the authorized administrator.

PTZ Control Field

It is possible to move the camera to pre-programmed positions. You can

access 10 presets directly through buttons 1 – 10. You can access all 20

programmed presets by selecting P1 – P20 from the drop-down list. By default,

this list is empty, as no presets are programmed. For information on setting up

preset positions, see “PTZ control” on Page 21.

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Configuring the High-Speed Dome camera

This section describes how to configure the Network Speed Dome Camera and is intended for the

product Administrator, who has unrestricted access to all Setup tools.

Overview of the Administrator Tools

The table below provides an overview of the Administration tools:

Basic

Network, Dynamic DNS, Date and Time, Video, PTZ Setup

User Account

Administrator, General User

Event Config

Event Server, Event Setting, Trigger Condition

Advanced

Layout, Security, Expert Settings, Privacy Zone

Maintenance

Initialization, Info & Upgrade

Support

Get help, Product Info

Live View

Live View page

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Network

All network-related settings can be defined here.

Device Name

Enter a device name for the camera.

The camera shows up in your

network under this name. The name

also shows up in your DHCP Server

log, should you decide to set the

Network Address to "Dynamic IP

Address" (see below).

Network Address

The IP address of the camera can

be set automatically via DHCP (the

camera receives its IP Address

information from a DHCP Server in

your network; e.g.,, a router), or you

can set up the IP information

manually. Setting up the IP Address

manually requires knowledge about

TCP/IP networks.

IP, Subnet mask, Gateway

Configuration

If you are using a fixed IP address,

you must also enter the correct

subnet mask and default gateway.

(If you have trouble configuring

network system information, ask

your network administrator.)

DNS Configuration

DNS (Domain Name Service) provides the translation of host names of IP addresses on your network.

Primary DNS – Type in the IP address of the primary DNS server.

Secondary DNS – Type in the IP address of the secondary DNS server (optional).

Web, Video, Upgrade and PTZ Server Port Configuration

Type the port number for each server port within a limit. Normally it is not necessary to make any changes

to the port settings.

Service Configuration – The camera can send you an e-mail whenever the IP Address of the camera

changes (e.g.,, you have set up a dynamic IP Address for the camera). Click on "Settings …" to open a

window which lets you specify the e-mail address.

In order to use this function, the SMTP Server

needs to be set up first. Refer to the chapter "Event

Config / Event Server". If you use a domain name as

the SMTP Server — e.g., smtp.mydomain.com — you

also need to setup correct DNS Servers (see above). If

the server is entered with the IP Address only, no DNS

Servers are required.

14

Dynamic DNS

Your Internet Service Provider (ISP) provides you with one public IP address. The address

you get may be static, meaning it never changes, or dynamic, meaning it’s likely to change

periodically. Just how often it changes, depends on your ISP. If your IP Address changes

periodically, you want to use the DDNS Service (free service offered a www.dyndns.org) to

obtain a static address for your dynamic IP.

Use this page to configure Dynamic DNS settings.

Service Use

Check "Enable" when you use Dynamic DNS server.

IP, Subnet mask, Gateway Configuration

Dynamic DNS URL – Type the IP address or URL (leave www.dyndns.org).

ID & Password: Type in your DYNDNS User ID and password. Those are the same values you need to

enter when logging in to your personal account on dyndns.org.

Camera URL: Type in the dynamic DNS host address you have registered; e.g., mycamera.dyndns.org.

Status: The camera displays the status of the DYNDNS update.

Click “Save” to save the settings.

15

Date and Time

Current Camera Time

Displays current date and time information based on the settings below.

Time Configuration

(x) Set Manually

You can enter yyyy-mm-dd (year-month-day) for date and hh:mm:ss (hours:minutes:seconds) for time.

Manual time configuration is required if the camera is unable to make a connection to an NTP server,

perhaps because the camera has no access to the Internet and no local NTP Server is present.

(x) Automatically synchronized with NTP server.

Synchronizes the camera's time with that of the NTP (Network Time Protocol) server. This is the

recommended setting, as it makes sure that the time of the camera is always current.

NTP server

Type the host name or IP address of the NTP server, up to 20 characters. A list of free NTP Servers can be

found at http://www.ntp.org.

Time Zone

Select the time zone which best represents the location of the camera.

Adjust clock for Daylight Saving Time

Enter the start day and end day of Daylight Saving Time if desired.

Click on the "Save"’ button to submit the settings to the camera.

16

Video

All video-related settings can be configured on the page below.

Dual Mode Streaming

When this is activated, the camera will send out MPEG4 video and Motion-JPEG video at the same time.

This can be useful if you want to utilize a third-party video surveillance solution which uses Motion-JPEG

and at the same time want to benefit of the MPEG4 compression for your Web browser based access.

When dual mode is activated, the camera slits the available video frame rate in two: 15 fps for MPEG4 video

and 15 fps for M-JPEG video.

Video Format

You can choose between MPEG4 compression (default) and JPEG compression. The MPEG4 compression

is the ideal choice if you want to view the live image of the camera over a remote network connection and

you want to get the best possible frame rate out of the camera. MPEG4 compression generates a smaller

video stream, which allows for higher frame rates.

With activated JPEG compression, the frame rate drops for connected users; however, depending on the

compression settings, the image quality is slightly better than with MPEG4 compression. JPEG compression

is also required by many third-party video surveillance applications which don't support MPEG4 cameras

(yet). Only if the JPEG compression mode is activated can you utilize the "Direct Image Access" feature

described below. The "Direct Image Access" feature is useful when integrating the live video of the High-

Speed Dome Camera in video surveillance applications, or to show the image on a Web site. This function

is only available in JPEG streaming mode.

17

Image Size, Image Quality, Image Rotation

Image Size: Select the image resolution from the drop-down list. Possible values are: 720x480, 640x480,

720x240, 640x240, 352x240 and 320x240.

Frame Rate: FPS stands for frames per second, or images per second. To conserve bandwidth, you may

lower the overall maximum frame rate of the live video. Select 25/30 for the best possible frame rate.

Image rotation: Flip the image in your Web browser. Note: This setting does not have any effect on videos

transmitted via FTP or E-mail.

VBR - CBR:

With activated MPEG4 compression mode, you can select either VBR mode or CBR mode.

Variable bit rate (VBR)

varies the amount of output data per time segment. VBR allows a higher bit rate (and

therefore more storage space) to be allocated to the more complex segments of media files while less

space is allocated to less complex segments. This means that the video stream size is constantly adjusting

to the video material currently being transmitted. If there is a lot of motion in the video and a lot of details,

the bit rate goes up and the frame rate drops. If the image shows little motion or areas with little detail (walls,

etc.), the bit rate goes down and the frame rate goes up. VBR produces a better quality-to-space ratio

compared to an equivalent CBR algorithm and is therefore the recommended option.

Constant bit rate (CBR)

means that the rate at which a codec's output data should be consumed is constant.

CBR is useful for streaming multimedia content on limited-capacity channels since it is the maximum bit rate

that matters, not the average, so CBR would be used to take advantage of all of the capacity. CBR would

not be the optimal choice for storage, as it would not allocate enough data for complex sections (resulting in

degraded quality) while wasting data on simple sections.

Image quality (VBR): Select the image quality level of the video output. Select Level 1 for the best possible

quality and Level 28 for the best possible compression at the highest possible frame rate. A good value is

Level 4. It generates a full-motion video (30 fps at highest image resolution) over a 100 Mbps network

connection with a very good image quality. Higher values (Level 3, 2, 1) increase the image quality even

more, but at the cost of frame rate.

Bit rate (CBR): Specify the bit rate. Possible values range from 1 (30 kbps = highest compression, smallest

image frame, highest frame rate) to 130 (3900 kbps = lowest compression, biggest image frame, lowest

frame rate).

Lowest Bit Rate/Quality -> smallest network bandwidth usage

The above image illustrates the effects of lowering the video quality. You have full control over the amount of

bandwidth the camera can use, to the point where it becomes difficult to identify any objects in the image

due to heavy compression damage.

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Highest Bit Rate/Quality -> highest network bandwidth usage:

The effects of compression are minimal at the best image quality settings. The bandwidth usage of the

camera at this setting can be up to 10 Mbps.

De-Interlace

Interlaced video is composed of two fields that are captured at different moments in time. When displayed

on a typical computer screen, interlaced video frames will exhibit motion artifacts when both fields are

combined and displayed at the same moment (today's computer screens are progressive scan monitors

which display the image line by line from top to bottom without interlacing). These motion artifacts are visible

in the form of horizontal lines. See below:

De-interlacing reduces the effects of interlacing through methods of interpolation. See below:

19

NOTE: De-interlacing is only active for ActiveX / MS Internet Explorer. Java does not support it.

Color Control

You can adjust the Brightness, Contrast, Saturation and Hue settings of the live image. Normally it is not

necessary to change these values as the camera automatically adjusts for changing light conditions.

Direct Image Access

This URL allows a direct connection to the internal JPEG image of the camera. It is a useful function to

integrate the live video of the camera in third-party video surveillance applications.

Example Address: http://camera_address/jpg/image.jpg

Direct Image Access is only available when JPEG is selected as the video format.

Click on the "Save" button to submit the settings to the camera.

20

PTZ Control

This screen allows you to store up to 20 presets and to create a guard tour (sequence of steps automatically

performed by the camera).

Preset setting

Follow the steps below.

1. Use the PTZ controls below the image to move the camera to the desired position.

2. Select a preset no. from the drop-down list ([home] to [P19]).

3. Enter preset name (e.g., door) and click "Save >>" to save the preset.

4. The new preset appears in the list box.

5. Click “Move” to recall any preset you select from the list box.

Tour setting

You can program a patrol tour. That is a sequence of preset positions which the camera cycles through

automatically. Check Enable to activate Tour setting.

Display time

This defines the wait time between two positions. Be sure to allow enough time between two steps to allow

the camera to completely move from one position to the next. Possible values are from 0 to 600 seconds.

We recommend setting the value to at least 5 or higher.

Select preset name

Select a preset name from the drop-down list and click "Add >>". You can choose from up to 20 presets in

the preset list. Click "Save" to save the settings and click "<< Tour >>" to check the programmed patrol.

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