Lines (Directory Numbers)
•Upto4lineswithupto2concurrentcallsperline
Display
•320x160-pixelbacklitgrayscalegraphicalLCD
•WhiteLEDbacklightwithcustomintensitycontrol
Feature Keys
•4context-sensitive“soft”keys
•26dedicated“hard”keys
-4linekeyswithbi-colour(red/green)LED
-8featurekeys
-6display/menunavigationkeys
-2volumecontrolkeys
-Illuminatedmutekey
-Illuminatedheadsetkey
-Illuminatedhands-freespeakerphonekey
- Dedicated hold key
Headset and Hearing Aid Compatibility
•CompliantwithADASection508Recommendations:
SubpartB1194.23(all)
•HearingAidCompatible(HAC)handsetformagnetic
coupling to approved HAC hearing aids
•Compatibilitywithcommercially-availableTTYadapter
equipment
Audio Features
•PolycomHDVoicetechnologydeliverslife-likevoice
quality for each audio path - the handset, the hands-free
speakerphone, and the optional headset
1, 5
•Full-duplexhands-freespeakerphone
-Type1compliantwithIEEE1329fullduplexstandards
•Frequencyresponse-150Hz-7kHzforhandset,
headset1 and hands-free speakerphone modes
•Codecs:G.722(wideband),G.711μ/A,andG.729A
(AnnexB)
•Individualvolumesettingswithvisualfeedbackforeach
audio path
•Voiceactivitydetection
•Comfortnoisell
•DTMFtonegeneration/DTMFeventRTPpayload
•Low-delayaudiopackettransmission
•Adaptivejitterbuffers
•Packetlossconcealment
•Acousticechocancellation
•Backgroundnoisesuppression
Call Handling Features
1
•Sharedcall/bridgedlineappearance
•Flexiblelineappearance(oneormorelinekeyscanbe
assignedforeachlineextension)
•BusyLampField(BLF)
•Distinctiveincomingcalltreatment/callwaiting
•Calltimer
•Calltransfer,hold,divert(forward),pickup
•Called,calling,connectedpartyinformation
•Localthree-wayconferencing
•One-touchspeeddial,redial
•Callwaiting
•Remotemissedcallnotication
•Intercom
•Automaticoff-hookcallplacement
•Donotdisturbfunction
Other Features
•IntegrationwithMicrosoftLCS2005fortelephoneand
presence
•Localfeature-richGUI
•Timeanddatedisplay
•User-congurablecontactdirectoryandcallhistory
(missed,placed,andreceived)
•Customisablecallprogresstones
•Wavelesupportforcallprogresstones
•UnicodeUTF-8charactersupport.Multilingualuser
interface encompassing Chinese, Danish, Dutch, English
(Canada/US/UK),French,German,Italian,Japanese,
Korean,Norwegian,Polish,Portuguese,Russian,
Slovenian,Spanish,Swedish
Protocol Support
•IETFSIP(RFC3261andcompanionRFCs)
Network and Provisioning
•Two-port10/100MbpsEthernetswitch
•Manualordynamichostcongurationprotocol(DHCP)
network setup
•TimeanddatesynchronisationusingSNTP
•FTP/TFTP/HTTP/HTTPS
3
server-based central
provisioning for mass deployments
•Provisioning
4
and call server redundancy supported
•Webportalforindividualunitconguration
•QoSSupport–IEEE802.1p/Qtagging(VLAN),Layer3
TOS,andDSCP
•NetworkAddressTranslation(NAT)support–static
•RTCPsupport(RFC1889)
•Eventlogging
•Syslog
•Localdigitmap
•Hardwarediagnostics
•Statusandstatisticsreporting
Security
1
•TransportLayerSecurity(TLS)
3
•Encryptedcongurationles
3
•Digestauthentication
•Passwordlogin
•SupportforURLsyntaxwithpasswordforbootserver
•HTTPSsecureprovisioning
3
•Supportforsignedsoftwareexecutables
3
Power
•Built-in,auto-sensingIEEE802.3afPoweroverEthernet
•ExternalUniversalACadapter(included48VDC)
Approvals
•FCCPart15(CFR47)ClassB
•ICES-003ClassB
•EN55022ClassB
•CISPR22ClassB
•AS/NZSCISPR22ClassB
•VCCIClassB
•EN55024
•EN61000-3-2;EN61000-3-3
•ROHScompliant
•Anatel
•GOST
•C-tick
•CCC
Safety
•UL/C-UL
•CEMark-1
•EN60950-1
•IEC60950-1
•AS/NZS60950
Operating Conditions
•Temperature:+10to+40degreesC
(+50to+104degreesF)
•Relativehumidity:20%-85%(noncondensing)
Storage Temperature
•-40to+70°C(-40to+160°F)
SoundPoint IP 550 Comes With:
•SoundPointIP550console
•Handsetwithhandsetcord
•Basestand
•Network(LAN)cable
•Universal
5
poweradaptor(includingcountry-specic
cordkit)
•QuickStartGuide
•Productregistrationcard
Size
•26.5cmx15cmx19cmx6.5cm(10.5inx6inx7.5
inx2.5in)(WxHxDxT)
Part Numbers / UPC Codes
•2200-12550-001/610807526773forNA,CALA,
Taiwan
•2200-12550-002/610807526766forJapan
•2200-12550-012/610807526759forAustralia,New
Zealand
•2200-12550-015/610807526742forUK,Ireland,
HK,Singapore,Malaysia
•2200-12550-016/610807526902forKorea
•2200-12550-022/610807526919forChina
•2200-12550-122/610807526735forEurope,India,
Rest of the World
Unit Box Dimensions / Weight
•12.5inx13.25inx3.5in
•2045g
Master Carton Quantity
•Five
Country of Origin
•Thailand
Warranty
•1year
1
Someofthesefeaturesneedtobesupportedbyan
appropriatecall/applicationsserver.
2
Pleasevisithttp://www.polycom.com/techpartners.htm
foralistofsupportedplatforms.
3
RequiresBootROMversion3.2.xorhigher.
4
RequiresSIPversion2.0.xorhigher.
5
Insomecallingscenarios,suchasIPtoPSTN,Polycom
HD Voice will not be available and the call will
progressinnarrowbandinstead.
www.polycom.com
PartNo.3726-17680-002Rev.0709
PolycomSoundPointIP550-Specications
© 2009, Polycom, Inc. All rights reserved. POLYCOM®, the Polycom “Triangles” logo and the names and marks associated with Polycom’s products are trademarks and/or service marks of Polycom, Inc. and are
registered and/or common law marks in the United States and various other countries. All other trademarks are property of their respective owners. No portion hereof may be reproduced or transmitted in any form or by
any means, for any purpose other than the recipient’s personal use, without the express written permission of Polycom.
ForyourlocalPolycomofcepleasevisitwww.polycom.com
Polycom EMEA
270BathRoad,Slough,
BerkshireSL14DX,UK
(T)+44(0)1753723000
(F)+44(0)1753723010
Polycom Headquarters
4750WillowRoad,
Pleasanton,CA94588
(T)1.800.POLYCOM
(765.9266)
forNorthAmericaonly
Polycom Asia Pacific
8ShentonWay
#11-01TemasekTower
Singapore068811
+65.6389.9200