2. Star Micronics
  3. SK4-31
SK4-31

Star Micronics SK4-31 User guide

  • Hello! I have reviewed the user manual you provided for installing drivers for the Star Micronics SK series printers (SK4-31, SK4-21, SK1-311, and SK1-211) after a Windows 11 update. This document provides step-by-step instructions on how to remove old drivers, install the new driver version, and perform manual driver addition if necessary. It also specifies the correct driver file path. Please don't hesitate to ask if you have any questions regarding these instructions.
  • What should I do if my SK series printer driver is not working after updating to Windows 11?
    Where can I download the required printer driver version?
    What should I do if the driver doesn't install automatically?
    Which port should I select when manually adding the driver?
    Where can I find the driver file?
STAR MICRONICS SOUTHEAST ASIA CO., LTD.
399 Interchange 21 Building, Unit 2105, 21st Floor,
Sukhumvit Road, Klongtoey-Nua, Wattana, Bangkok 10110
Tel. 02-2584631-2 Fax. 02-2584633
How to install driver SK4-31, SK4-21, SK1-311, SK1-211 (In case Update Windows 11)
In case update windows to Windows 11 and the driver printer is not working.
1. Remove all printer driver queue of SK model on “Devices and Printers”
2. Uninstall current driver.
3. Restart PC
4. Install driver version UtilityPrinterDriver_V20112 that can download driver from Star Website or
contact Star
5. After finished installed
6. Check printer driver queue at Devices and Printers there is install driver automatic or not
In case could not install driver automatic or unspecified, please Add driver by yourself via click “Add
a Driver“
7. Click “The Printer that I want isn’t listed “
STAR MICRONICS SOUTHEAST ASIA CO., LTD.
399 Interchange 21 Building, Unit 2105, 21st Floor,
Sukhumvit Road, Klongtoey-Nua, Wattana, Bangkok 10110
Tel. 02-2584631-2 Fax. 02-2584633
8. Click “Add a local printer or network print with manual settings“ then click “Next”
9. Select “USB (SK4-31)” then click “Next”
STAR MICRONICS SOUTHEAST ASIA CO., LTD.
399 Interchange 21 Building, Unit 2105, 21st Floor,
Sukhumvit Road, Klongtoey-Nua, Wattana, Bangkok 10110
Tel. 02-2584631-2 Fax. 02-2584633
10. Click “Have Disk”
11. Click “Browse”
12. Choose driver file at path: C:\Program Files (x86)\Sanei Elec Inc\driver\printer_driver_us\
STAR MICRONICS SOUTHEAST ASIA CO., LTD.
399 Interchange 21 Building, Unit 2105, 21st Floor,
Sukhumvit Road, Klongtoey-Nua, Wattana, Bangkok 10110
Tel. 02-2584631-2 Fax. 02-2584633
13. Click “OK”
14. Select printer model and click “Next”
15. Select and click “Next”
STAR MICRONICS SOUTHEAST ASIA CO., LTD.
399 Interchange 21 Building, Unit 2105, 21st Floor,
Sukhumvit Road, Klongtoey-Nua, Wattana, Bangkok 10110
Tel. 02-2584631-2 Fax. 02-2584633
16. If don’t want to change printer name, click “Next”
17. Select “Do not share this printer“, Click “Next”
STAR MICRONICS SOUTHEAST ASIA CO., LTD.
399 Interchange 21 Building, Unit 2105, 21st Floor,
Sukhumvit Road, Klongtoey-Nua, Wattana, Bangkok 10110
Tel. 02-2584631-2 Fax. 02-2584633
18. Click “Print a Test Page” for test printer can be printing or not then click “Finish”
19. Check driver printer queue at “Devices and Printers”
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