Sprint SP-514

Sprint Nextel Sprint SP-514 User manual

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OWNER’S MANUAL
25-Channel Lighted
Big Button Cordless Phone
Cat. No. 43-5514
SP-514
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2
This symbol is intended to alert you to the presence of uninsulated
dangerous voltage within the product’s enclosure that might be of
sufficient magnitude to constitute a risk of electric shock. Do not open
the product’s case.
This symbol is intended to inform you that important operating and
maintenance instructions are included in the literature accompanying
this product.
Important: Cordless phones such as this one require AC power to
operate. When the AC power is off, you cannot dial out or receive
incoming calls using your SP-514. For this reason, the SP-514
cordless phone should not be your only telephone. To be safe, you
should also have a phone that does not require AC power to oper-
ate (not a cordless phone) so you can still make and receive calls if
there is an AC power failure.
Your SP-514 operates on standard radio frequencies, as allocated
by the FCC. Therefore, it is possible for other radio units operating
on similar frequencies, within a certain area, to inadvertently inter-
cept your conversations and/or cause interference on your cord-
less telephone. This lack of privacy can occur with any cordless
telephone.
CAUTION
RISK OF ELECTRIC SHOCK.
DO NOT OPEN.
CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT
REMOVE COVER OR BACK. NO USER-SERVICEABLE PARTS INSIDE.
REFER SERVICING TO QUALIFIED PERSONNEL.
WARNING: To reduce the risk of fire or shock hazard, do not
expose this product to rain or moisture.
!
!
RadioShack is a registered trademark used by Tandy Corporation.
The Sprint Logo is a registered trademark of Sprint Communications Company L.P. Used under license.
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nFeatures
Your RadioShack SP-514 25-Channel Lighted Big Button Cordless
Phone offers the latest advances in cordless phone technology
with large lighted keys for easy-to-see dialing. Its cordless opera-
tion lets you handle calls just about anywhere in your home or of-
fice.
The SP-514 has these features:
25 Channels — automatically selects a clear channel when you
make or answer a call. You can also manually change channels
during a call.
Volume Control — lets you adjust the volume you hear through
the handset.
Handset Locator/Paging Systemlets you send a signal from
the base to the handset to page someone or locate the handset
when it is away from the base.
10-Number Memory Dialing — lets you store 10 numbers in
memory for easy dialing.
21-Day Battery — the supplied battery (when fully charged) pro-
vides about 21 days of standby time.
Redial — lets you quickly redial the last number dialed.
Flash — sends an electronic switchhook signal for use with spe-
cial phone services such as Call Waiting.
Security Access-Protection Code changes each time you un-
plug the phone from AC power, to help prevent other cordless
phone users from using your phone line while the handset is off the
base.
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This telephone has been tested and found to comply with all appli-
cable UL and FCC standards.
We recommend you record your phone’s serial number here. The
number is on the bottom of the base.
Serial Number: __________________
READ THIS BEFORE INSTALLATION
Each device that you connect to the phone line draws power from
the phone line. We refer to this power draw as the device’s
ringer
equivalence number
, or REN. The REN is on the bottom of the
base.
If you are using more than one phone or other device on the line,
add up all the RENs. If the total is more than five, your phone might
not ring. In rural areas, a total REN of three might impair ringer op-
eration. If ringer operation is impaired, remove a device from the
line.
FCC STATEMENT
This telephone complies with Part 68 of
FCC Rules
. You must,
upon request, provide the FCC registration number and the REN
to your phone company. These numbers are on the bottom of the
base.
Note: You must not connect your SP-514 to any of the following:
²coin-operated systems
²party-line systems
²most electronic key phone systems
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5
nCONTENTS
Installation ................................................................................. 6
Selecting a Location ............................................................. 6
Placing the Base on a Desk Top ........................................... 7
Mounting the Base on a Wall ................................................ 8
Installing and Charging the Battery Pack .............................. 9
Preparation ............................................................................... 11
Setting the Dialing Mode ...................................................... 11
Setting the Handset’s Ringer .............................................. 12
Telephone Operation ............................................................... 12
Making and Receiving a Call .............................................. 12
Setting the Handset’s Volume ............................................. 13
Changing the Channel ........................................................ 14
Using Redial ....................................................................... 14
Using Flash ......................................................................... 15
Using Mute .......................................................................... 15
Using Tone Services on a Pulse Line ................................. 16
Using Page/Handset Locator .............................................. 16
Memory Dialing ................................................................... 17
Storing a Number in Memory ....................................... 17
Entering a Pause .......................................................... 18
Dialing a Memory Number ............................................ 19
Chain-Dialing Service Numbers ................................... 19
Testing Stored Emergency Numbers ............................ 19
Troubleshooting ...................................................................... 20
Care and Maintenance ............................................................ 23
Replacing the Handset Battery Pack .................................. 24
The FCC Wants You to Know ............................................. 25
Lightning ............................................................................. 26
Notes ........................................................................................ 27
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Installation
n Installation
SELECTING A LOCATION
You can place the phone on a desk top or table, mount it on a stan-
dard wall plate, or mount it directly on the wall. Select a location
that is:
²near an AC outlet not controlled by a wall switch
²near a telephone line jack
²out of the way of normal activities
²away from electrical machinery, electrical appliances, metal
walls or filing cabinets, wireless intercoms, alarms, and room mon-
itors
The base’s location affects the phone’s range. If you have a choice
of several locations, try each to see which provides the best perfor-
mance.
Caution: You must use a Class 2 power source that supplies 12
volts DC and delivers at least 200 mA. Its center tip must be set to
positive and its plug must fit the SP-514's POWER jack. The sup-
plied adapter meets these specifications. Using an adapter that
does not meet these specifications could damage the SP-514 or
the adapter.
Notes:
²Your telephone connects directly to a modular telephone line
jack. If your phone line jack is not a modular jack, you can update
the wiring yourself, using jacks and adapters available at your local
RadioShack store. Or, you can let the phone company update the
wiring for you.
²The USOC number of the jack to be installed is RJ11C (RJ11W
for a wall plate).
!
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Installation
PLACING THE BASE ON A DESK TOP
Follow these steps when you place the base on a desk, shelf, or
table.
1Plug one end of the supplied long modular cord into the modu-
lar cord jack on the back of the base.
2Route the modular cord through the channel slot on the bottom
of the base.
3Insert the supplied AC adapter’s barrel plug into the POWER
jack on the back of the base.
4Route the adapter’s cord through the other channel slot on the
bottom of the base.
5Plug the modular cord’s other end into a modular phone line
jack.
6Plug the adapter into a standard AC outlet.
7Fully extend the base’s antenna and raise it to a vertical posi-
tion.
Modular Cord POWER Jack
Channel Slots
(bottom of base)
Antenna
Jack
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Installation
MOUNTING THE BASE ON A WALL
Note: To mount the base directly on the wall, you need two screws
(not supplied) with heads that fit into the keyhole slots on the bot-
tom of the base. Drill two holes 315/16 inches (100 mm) apart, one
above the other. Then thread a screw into each hole, letting the
heads extend about 5/16 inch (7 mm) from the wall.
1Plug one end of the sup-
plied modular cord into the
modular cord jack and the
supplied AC adapter’s barrel
plug into the POWER jack on
the back of the base.
2Route the adapter cord
and modular cord through the
channel slots on the bracket’s
narrow end. Wrap the excess
modular cord in the groove in
the bottom of the base. Route
the end of the adapter cord
through the channel slot at
the bottom of the base.
3Plug the modular cord’s
loose end into the wall plate
jack (or a modular phone line
jack), align the base’s key-
hole slots with the wall plate
studs (or the screws in the
wall), and slide the base
downward to secure it.
4Plug the adapter into a
standard AC outlet. Fully ex-
tend the base’s antenna and
raise it to a vertical position
Modular Cord Jack POWER Jack
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Installation
INSTALLING AND CHARGING THE BATTERY PACK
The SP-514 is packaged with a rechargeable nickel-cadmium bat-
tery pack. Before using your phone, you must install the battery
pack and then charge it for 10 hours.
Press down and slide off the
compartment cover. Plug the
battery connector into the
socket inside the compart-
ment. Then place the battery
pack into the compartment
and replace the cover.
Note: The connector fits only one way. Do not force it.
To charge the battery pack,
simply place the handset
facedown on the base. The
CHARGING indicator on the
base lights.
Recharge the battery pack
when the LOW BATT indica-
tor on the handset flashes.
LOW BATT
Indicator
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Installation
Notes:
²When you first use the phone after charging or recharging the
battery pack, the phone might not work and you might hear a two-
beep signal when you press PHONE. If this happens, return the
handset to the base for about 30 seconds. This resets the security
access protection code.
²If the CHARGING indicator does not light when you place the
handset on the base, be sure the battery pack and AC adapter are
correctly and securely connected.
Also, check the charging
contacts on the handset and
the base. If the contacts are
dirty or tarnished, clean them
with a pencil eraser.
²If the battery pack gets completely discharged or the base loses
power while the handset is away from it, the security access-
protection code needs to be reset. To reset the code, place the
handset on the base for about 30 seconds. If it was the handset
that lost power, leave the handset on the base to charge the bat-
tery pack.
²If the battery pack gets weak during a call, the handset sounds
4 beeps every 30 seconds. If this happens, you cannot make
another call on the phone until you recharge the battery pack.
²About once a month, fully discharge the battery pack by keep-
ing the handset off the base until the LOW BATT indicator lights.
Otherwise, the battery pack loses its ability to fully recharge.
²If you are not going to use your phone for an extended period of
time, disconnect the battery pack. This increases the battery
pack’s usable life.
Charging
Contacts
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Preparation
²The supplied battery pack should last for about a year. When it
loses its ability to fully recharge, order a replacement battery pack
from your local RadioShack store (see “Replacing the Handset
Battery Pack” on Page 24).
n Preparation
SETTING THE DIALING MODE
Set the dialing mode for the type of service you have. If you are not
sure which type you have, once the battery pack is fully charged,
do this test.
1Lift the handset, then
press PHONE and listen for
the dial tone.
2Press any number other
than 0.
Note: If your phone sys-
tem requires that you dial an
access code (9, for example)
before you dial an outside number, do not press the access code
either.
If the dial tone stops, you have touch-tone service. Since the
phone is preset to touch-tone service, you do not have to make
any change to the dialing mode.
If the dial tone continues, you have pulse service. Press
PHONE # # # 3.
If your phone is set for pulse service and you want to change
the dialing mode to touch-tone service, press PHONE # # # 8.
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12
Telephone Operation
SETTING THE HANDSETS RINGER
You can turn off the handset’s ringer by setting RINGER on the side
of the handset to OFF. Turn it back on by setting RINGER to ON.
n Telephone Operation
MAKING AND RECEIVING A CALL
To make a call, lift the hand-
set and press PHONE. The
keypad number, TONE ( ),
and # buttons light. When the
PHONE indicator lights
steadily and you hear the dial
tone, dial a phone number or
memory number (see “Memo-
ry Dialing” on Page 17).
To answer a call if the hand-
set is on the base, simply lift
the handset and begin your
conversation. Or, if the hand-
set is away from the base,
press PHONE first. The
PHONE indicator on the
handset and the HANDSET
IN USE indicator on the base
light.
Note: If RINGER is set to OFF, you must press PHONE on the hand-
set to answer a call.
PHONE
Indicator
HANDSET
Indicator
IN USE
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Telephone Operation
To end a call, place the handset on the base or press PHONE. The
indicators turn off.
Notes:
²If you press PHONE to hang up and the phone does not discon-
nect, move closer to the base then press PHONE again, or place
the handset on the base.
²If you want to make a call but the handset is out of the base’s
range, the handset beeps twice. Move the handset closer to the
base and try again.
SETTING THE HANDSET’S VOLUME
You can select any of three
volume levels by repeatedly
pressing VOLUME during a
call.
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Telephone Operation
CHANGING THE CHANNEL
The SP-514 scans 25 channels (frequency pairs used between the
base and the handset) and automatically selects a clear channel
each time you make or receive a call.
If you hear other conversa-
tions or excessive noise dur-
ing a call, press CHANNEL on
the handset to select a differ-
ent channel.
Note: If the handset is too far
from the base, the channel
might not change. Move clos-
er to the base and try again.
USING REDIAL
You can quickly redial the last
number dialed. Simply lift the
handset and press PHONE.
When you hear the dial tone,
press REDIAL.
Notes:
²The redial memory holds
up to 16 digits, so you can
redial long-distance as well
as local numbers.
²We recommend you not use REDIAL to dial numbers that
include a tone entry. This could result in a wrong number being
dialed. (See “Using Tone Services on a Pulse Line” on Page 16.)
²The redial memory only stores digits entered after you press
FLASH (see “Using Flash” on Page 15).
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15
Telephone Operation
USING FLASH
FLASH performs the electronic equivalent of a switchhook opera-
tion for special services, such as Call Waiting.
For example, if you have Call
Waiting, press FLASH to an-
swer an incoming call without
disconnecting the current call.
Press FLASH again to return
to the first call.
Note: If you do not have any
special phone services,
pressing FLASH might dis-
connect the current call.
USING MUTE
To talk to someone else in the
room without the person on
the other end of the phone
line hearing your conversa-
tion, press MUTE during the
call. The MUTE indicator on
the handset lights.
To resume your phone con-
versation, press MUTE again.
MUTE
Indicator
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Telephone Operation
USING TONE SERVICES ON A PULSE LINE
Some special services, such as bank-by-phone, require tone sig-
nals. If you have pulse service, you can still use these special tone
services by following these steps.
1Dial the service’s main number.
2When the service answers, press TONE ( ). Any additional
numbers you dial are sent as tone signals.
3After you complete the call, return the handset on the base or
press PHONE. The phone automatically resets to pulse dialing.
USING PAGE/HANDSET LOCATOR
You can use the SP-514 as a pager and handset locator between
the base and the handset. This is useful if the handset is away
from the base and you want to locate it, or if you want to signal the
person holding the handset.
To page the person who has
the handset or to locate the
handset when the phone is
not in use, press PAGE/
HANDSET LOCATOR on the
base. The keypad lights and
the handset sounds a three-
beep signal. If you want the
handset to beep for a longer
time, hold down PAGE/HAND-
SET LOCATOR for about 4
seconds. The handset beeps
for about 3 minutes.
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Telephone Operation
To stop the handset from beeping before it automatically stops,
press CHANNEL on the handset or PAGE/HANDSET LOCATOR on
the base.
Note: You cannot page the handset during a call.
MEMORY DIALING
You can store up to 10 numbers (up to 16 digits each) in memory,
then dial a stored number by pressing PROG/MEM and one of the
number buttons.
Storin
g
a Number in Memory
Notes:
²If the dialing mode is set for pulse service and you want to use
tone dialing for a memory number, you must store a tone as the
first entry of the number (see “Using Tone Services on a Pulse
Line” on Page 16).
²Do not store a number with both pulse and tone entries in the
same memory location. This could result in a wrong number being
dialed.
²Each pause (see “Entering a Pause” on Page 18) and tone
entry uses one digit of memory.
²To keep your accounts secure, we recommend you do not store
your personal access code for services such as bank-by-phone in
a memory location.
²An error tone sounds and the phone exits the programming
mode if you wait more than 30 seconds between each keypress or
enter more than 16 digits. You must start over at Step 1.
Follow these steps to store a number in memory.
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Telephone Operation
1Press PROG/MEM.
2Enter the number you
want to store. (To store the
last number you dialed, sim-
ply press REDIAL.)
If you enter a wrong digit, press PHONE twice to exit the proce-
dure. Then start over at Step 1.
3Press PROG/MEM then press one of the number buttons (09).
The SP-514 beeps three times.
Note: If you receive a call while you are storing information in
memory, press PHONE to answer the call. A tone sounds. After the
call, begin again at Step 1.
A memory index sticker is supplied with your SP-514. We recom-
mend you write each stored number next to its number key loca-
tion (MEM 1 for number 1, MEM 2 for 2, and so on). (Use a pencil
in case you change the stored number.) Peel the backing from the
sticker and attach it to the handset or the base.
To replace a stored number, simply store a new one in its place.
Enterin
g
a Pause
In some telephone systems, you must dial an access code (9, for
example) and wait for a second dial tone before you can dial an
outside number. You can store the access code with the phone
number. However, you should also store a pause after the access
code to allow the outside line time to connect. To do so, hold down
the number immediately preceding the pause until you hear a
second beep. (For example, if 9 is your access code, hold down 9
until you hear a second beep.) This enters a 1.5-second pause.
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Telephone Operation
For a longer pause, hold down the number key until you hear addi-
tional beeps.
Dialin
g
a Memory Number
Press PHONE. When you hear the dial tone, press PROG/MEM,
then press the number button for the number you are calling.
Chain-Dialin
g
Service Numbers
For quick recall of numbers for special services (such as alternate
long distance or bank by phone), store each group of numbers in
its own memory location.
When calling special services, dial the service’s main number first.
Then at the appropriate place in the call, press PROG/MEM, then
enter the number for the location where the additional information
is stored.
Testin
g
Stored Emer
g
ency Numbers
If you store an emergency service’s number (police department,
fire department, ambulance) and you choose to test the stored
number, make the test call during the late evening or early morning
hours to avoid peak demand periods. Remain on the line to explain
the reason for your call.
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Troubleshooting
n Troubleshooting
We do not expect you to have any problems with your SP-514, but
if you do, the following suggestions might help.
Problem Suggestion
The handset does
not work. Move the handset closer to the base.
Be sure the phone line cord and AC adapt-
er are correctly and securely connected.
Be sure the battery pack is connected and
charged.
Fully extend and raise the base’s antenna
to a vertical position.
Return the handset to the base for 15 sec-
onds, then try again.
If these suggestions do not solve the problem, try
resetting the security code:
²Place the handset on the base and
make sure the CHARGING light is on.
Unplug the AC adapter from the outlet.
Wait 15 seconds, then plug the AC adapter
in again. Pick up the handset and press
PHONE. The phone should operate prop-
erly. If it does not, try the next step.
²Remove the handset battery pack. Wait
30 seconds, then reinstall it. Place the
handset on the base and make sure the
CHARGING light is on. Wait 30 seconds.
then pick up the handset and press
PHONE. The phone should operate prop-
erly.
Volume drops or
you hear unusual
sounds.
Someone has picked up another phone on
the same line. Hang up the other phone.
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