Blackberry Smart Card Reader Getting Started Manual

Getting Started Guide

BlackBerry Smart Card Reader

MAT-15772-001 | PRINTSPEC-002 | SWD-218638-06112007-001 | RBB10BW

Contents

Setting up your computer ................................................ 5

Download the BlackBerry Smart Card Reader software .. 5

Prerequisites: Installing the BlackBerry Smart Card Reader

software on your computer ................................................... 5

Install or upgrade the BlackBerry Smart Card Reader

software on your computer ................................................... 6

Setting up your BlackBerry device ................................. 7

Remove BlackBerry Smart Card Reader Version 1.0 software

from your BlackBerry device ................................................. 7

Install or upgrade the BlackBerry Smart Card Reader

software on your BlackBerry device .................................... 8

Setting up your BlackBerry Smart Card Reader ......... 11

Insert the BlackBerry Smart Card Reader battery ............ 11

Charge the BlackBerry Smart Card Reader battery ......... 13

Insert a smart card ................................................................ 13

Reset your BlackBerry Smart Card Reader ....................... 14

Update the BlackBerry Smart Card Reader driver on your

BlackBerry Smart Card Reader ........................................... 15

Learn the basics ................................................................ 17

Prerequisites: Pairing your BlackBerry device with your

BlackBerry Smart Card Reader ........................................... 18

Pair your BlackBerry device with your BlackBerry Smart Card

Reader .................................................................................... 19

Prerequisites: Pairing your computer with your BlackBerry

Smart Card Reader ............................................................... 22

Pair your computer with your BlackBerry Smart Card

Reader .................................................................................... 22

Find more information .................................................... 25

View the BlackBerry Smart Card Reader Help on your

BlackBerry device ................................................................. 26

View the BlackBerry Smart Card Reader Help on your

computer ................................................................................ 27

BlackBerry Smart Card Reader troubleshooting ..... 29

I cannot turn off the Interactive logon: Smart card removal

behavior policy on my computer ........................................ 29

I cannot pair my computer with the BlackBerry Smart Card

Reader .................................................................................... 30

I cannot send an S/MIME-protected message ................. 31

My computer locked unexpectedly .................................... 32

Legal notice ...................................................................... 35

4

Setting up your computer

Download the BlackBerry Smart Card

Reader software

To download the BlackBerry® Smart Card Reader

software, visit www.blackberry.com/go/

smartcardreader.

Prerequisites: Installing the

BlackBerry Smart Card Reader

software on your computer

If you intend to pair your computer with your

BlackBerry® Smart Card Reader, perform the

following tasks before you install the BlackBerry

Smart Card Reader software:

5

• Verify that you have installed any software

that came with your smart card.

• Verify that the Interactive logon: Smart card

removal behavior policy is set to No

Action. For more information about changing

the policy, see the online help for your

Microsoft® Windows® operating system.

Install or upgrade the BlackBerry

Smart Card Reader software on your

computer

1. Close the BlackBerry® Desktop Software or

BlackBerry Application Web Loader.

2. Double-click the BlackBerry® Smart Card

Reader installation file on your computer.

3. Complete the instructions on the screen.

6

Setting up your BlackBerry

device

Remove BlackBerry Smart Card

Reader Version 1.0 software from

your BlackBerry device

If you are upgrading the BlackBerry® Smart Card

Reader software from Version 1.0 to Version 1.5.1, you

must remove the BlackBerry Smart Card Reader

Version 1.0 software from your BlackBerry device

before you can install the BlackBerry Smart Card

Reader Version 1.5.1 software on your BlackBerry

device.

1. Connect your BlackBerry device to your

computer.

7

2. On the taskbar, click Start > Programs >

BlackBerry > Application Loader.

3. Click Next.

4. Click Next.

5. If necessary, type your BlackBerry device

password. Click Next.

6. Clear the BlackBerry Smart Card Reader

check box. Click Next.

7. Click Finish.

Install or upgrade the BlackBerry

Smart Card Reader software on your

BlackBerry device

Verify that your BlackBerry® device is running

BlackBerry® Device Software Version 4.0 or later.

8

1. Connect your BlackBerry device to your

computer.

2. On the taskbar, click Start > Programs >

BlackBerry > Application Loader.

3. Click Next.

4. Click Next.

5. If necessary, type your BlackBerry device

password. Click Next.

6. Select the BlackBerry Smart Card Reader

check box. Click Next.

7. Click Finish.

9

10

Setting up your BlackBerry

Smart Card Reader

Insert the BlackBerry Smart Card

Reader battery

CAUTION: Use only the battery that Research In

Motion specifies for use with your BlackBerry® Smart

Card Reader. For more information about using the

battery safely, see the BlackBerry Smart Card Reader

Safety and Product Information booklet.

1. Press the sides of the battery release cover.

2. Slide off the battery cover.

3. Insert the battery so that the BlackBerry logo

faces up and the metal contacts on the battery

align with the metal contacts on your

BlackBerry Smart Card Reader.

11

4. Slide the battery cover back onto the

BlackBerry Smart Card Reader so that it clicks

into place.

Figure 1. Remove the battery cover

12

Charge the BlackBerry Smart Card

Reader battery

1. Connect the small end of the USB cable that

came with your BlackBerry® Smart Card

Reader to the USB port on your BlackBerry

Smart Card Reader.

2. Connect the large end of the USB cable to an

available USB port on your computer.

Insert a smart card

Insert the smart card into your BlackBerry® Smart

Card Reader with the metal contact facing away from

the BlackBerry Smart Card Reader.

13

Figure 2. Insert a smart card

Reset your BlackBerry Smart Card

Reader

Verify that Bluetooth® technology on your

BlackBerry® Smart Card Reader is turned off.

If you are upgrading the BlackBerry Smart Card

Reader software from Version 1.0 to Version 1.5.1, you

14

must reset your BlackBerry Smart Card Reader before

you can update the BlackBerry Smart Card Reader

driver on your BlackBerry Smart Card Reader.

On your BlackBerry Smart Card Reader, hold the

Action key until the BlackBerry Smart Card Reader

screen displays “rESEtinG.”

Update the BlackBerry Smart Card

Reader driver on your BlackBerry

Smart Card Reader

1. Connect your BlackBerry® Smart Card

Reader to your computer.

2. On the taskbar, click Start > Programs >

BlackBerry > Application Loader.

3. Complete the instructions on the screen.

If you changed the Interactive Logon: Smart card

removal behavior policy before you upgraded the

15

BlackBerry Smart Card Reader software, change it

back to the original value.

16

Learn the basics

17

Prerequisites: Pairing your

BlackBerry device with your

BlackBerry Smart Card Reader

• Verify that your BlackBerry® device is

Bluetooth® enabled.

• If you are pairing your BlackBerry® Smart

Card Reader with a BlackBerry device that is

running BlackBerry Device Software Version

4.0 or 4.0.2, verify that you have installed S/

MIME Support Package for BlackBerry

devices Version 4.0. For installation

instructions, see the S/MIME Support

Package Version 4.0 User Guide

Supplement.

18

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Blackberry Smart Card Reader Getting Started Manual

Blackberry Smart Card Reader Getting Started Manual

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