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Blackberry Smart Card Reader Getting Started Manual

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Getting Started Guide
BlackBerry Smart Card Reader
MAT-15772-001 | PRINTSPEC-002 | SWD-218638-06112007-001 | RBB10BW
Contents
Setting up your computer ................................................ 5
Download the BlackBerry Smart Card Reader software .. 5
Prerequisites: Installing the BlackBerry Smart Card Reader
software on your computer ................................................... 5
Install or upgrade the BlackBerry Smart Card Reader
software on your computer ................................................... 6
Setting up your BlackBerry device ................................. 7
Remove BlackBerry Smart Card Reader Version 1.0 software
from your BlackBerry device ................................................. 7
Install or upgrade the BlackBerry Smart Card Reader
software on your BlackBerry device .................................... 8
Setting up your BlackBerry Smart Card Reader ......... 11
Insert the BlackBerry Smart Card Reader battery ............ 11
Charge the BlackBerry Smart Card Reader battery ......... 13
Insert a smart card ................................................................ 13
Reset your BlackBerry Smart Card Reader ....................... 14
Update the BlackBerry Smart Card Reader driver on your
BlackBerry Smart Card Reader ........................................... 15
Learn the basics ................................................................ 17
Prerequisites: Pairing your BlackBerry device with your
BlackBerry Smart Card Reader ........................................... 18
Pair your BlackBerry device with your BlackBerry Smart Card
Reader .................................................................................... 19
Prerequisites: Pairing your computer with your BlackBerry
Smart Card Reader ............................................................... 22
Pair your computer with your BlackBerry Smart Card
Reader .................................................................................... 22
Find more information .................................................... 25
View the BlackBerry Smart Card Reader Help on your
BlackBerry device ................................................................. 26
View the BlackBerry Smart Card Reader Help on your
computer ................................................................................ 27
BlackBerry Smart Card Reader troubleshooting ..... 29
I cannot turn off the Interactive logon: Smart card removal
behavior policy on my computer ........................................ 29
I cannot pair my computer with the BlackBerry Smart Card
Reader .................................................................................... 30
I cannot send an S/MIME-protected message ................. 31
My computer locked unexpectedly .................................... 32
Legal notice ...................................................................... 35
4
Setting up your computer
Download the BlackBerry Smart Card
Reader software
To download the BlackBerry® Smart Card Reader
software, visit www.blackberry.com/go/
smartcardreader.
Prerequisites: Installing the
BlackBerry Smart Card Reader
software on your computer
If you intend to pair your computer with your
BlackBerry® Smart Card Reader, perform the
following tasks before you install the BlackBerry
Smart Card Reader software:
5
• Verify that you have installed any software
that came with your smart card.
• Verify that the Interactive logon: Smart card
removal behavior policy is set to No
Action. For more information about changing
the policy, see the online help for your
Microsoft® Windows® operating system.
Install or upgrade the BlackBerry
Smart Card Reader software on your
computer
1. Close the BlackBerry® Desktop Software or
BlackBerry Application Web Loader.
2. Double-click the BlackBerry® Smart Card
Reader installation file on your computer.
3. Complete the instructions on the screen.
6
Setting up your BlackBerry
device
Remove BlackBerry Smart Card
Reader Version 1.0 software from
your BlackBerry device
If you are upgrading the BlackBerry® Smart Card
Reader software from Version 1.0 to Version 1.5.1, you
must remove the BlackBerry Smart Card Reader
Version 1.0 software from your BlackBerry device
before you can install the BlackBerry Smart Card
Reader Version 1.5.1 software on your BlackBerry
device.
1. Connect your BlackBerry device to your
computer.
7
2. On the taskbar, click Start > Programs >
BlackBerry > Application Loader.
3. Click Next.
4. Click Next.
5. If necessary, type your BlackBerry device
password. Click Next.
6. Clear the BlackBerry Smart Card Reader
check box. Click Next.
7. Click Finish.
Install or upgrade the BlackBerry
Smart Card Reader software on your
BlackBerry device
Verify that your BlackBerry® device is running
BlackBerry® Device Software Version 4.0 or later.
8
1. Connect your BlackBerry device to your
computer.
2. On the taskbar, click Start > Programs >
BlackBerry > Application Loader.
3. Click Next.
4. Click Next.
5. If necessary, type your BlackBerry device
password. Click Next.
6. Select the BlackBerry Smart Card Reader
check box. Click Next.
7. Click Finish.
9
10
Setting up your BlackBerry
Smart Card Reader
Insert the BlackBerry Smart Card
Reader battery
CAUTION: Use only the battery that Research In
Motion specifies for use with your BlackBerry® Smart
Card Reader. For more information about using the
battery safely, see the BlackBerry Smart Card Reader
Safety and Product Information booklet.
1. Press the sides of the battery release cover.
2. Slide off the battery cover.
3. Insert the battery so that the BlackBerry logo
faces up and the metal contacts on the battery
align with the metal contacts on your
BlackBerry Smart Card Reader.
11
4. Slide the battery cover back onto the
BlackBerry Smart Card Reader so that it clicks
into place.
Figure 1. Remove the battery cover
12
Charge the BlackBerry Smart Card
Reader battery
1. Connect the small end of the USB cable that
came with your BlackBerry® Smart Card
Reader to the USB port on your BlackBerry
Smart Card Reader.
2. Connect the large end of the USB cable to an
available USB port on your computer.
Insert a smart card
Insert the smart card into your BlackBerry® Smart
Card Reader with the metal contact facing away from
the BlackBerry Smart Card Reader.
13
Figure 2. Insert a smart card
Reset your BlackBerry Smart Card
Reader
Verify that Bluetooth® technology on your
BlackBerry® Smart Card Reader is turned off.
If you are upgrading the BlackBerry Smart Card
Reader software from Version 1.0 to Version 1.5.1, you
14
must reset your BlackBerry Smart Card Reader before
you can update the BlackBerry Smart Card Reader
driver on your BlackBerry Smart Card Reader.
On your BlackBerry Smart Card Reader, hold the
Action key until the BlackBerry Smart Card Reader
screen displays “rESEtinG.”
Update the BlackBerry Smart Card
Reader driver on your BlackBerry
Smart Card Reader
1. Connect your BlackBerry® Smart Card
Reader to your computer.
2. On the taskbar, click Start > Programs >
BlackBerry > Application Loader.
3. Complete the instructions on the screen.
If you changed the Interactive Logon: Smart card
removal behavior policy before you upgraded the
15
BlackBerry Smart Card Reader software, change it
back to the original value.
16
Learn the basics
17
Prerequisites: Pairing your
BlackBerry device with your
BlackBerry Smart Card Reader
• Verify that your BlackBerry® device is
Bluetooth® enabled.
• If you are pairing your BlackBerry® Smart
Card Reader with a BlackBerry device that is
running BlackBerry Device Software Version
4.0 or 4.0.2, verify that you have installed S/
MIME Support Package for BlackBerry
devices Version 4.0. For installation
instructions, see the S/MIME Support
Package Version 4.0 User Guide
Supplement.
18
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