LG 27UL850-W is a feature-rich monitor with a 27-inch LED screen, 4K UHD (3840 x 2160) resolution, and IPS technology for stunning visuals. It boasts HDR10 support for enhanced dynamic range, providing realistic and immersive content. With a wide color gamut covering 99% of the sRGB spectrum, this monitor delivers accurate and vibrant colors. Its sleek and slim design with a height-adjustable stand and pivot feature offers a comfortable and versatile viewing experience.
LG 27UL850-W is a feature-rich monitor with a 27-inch LED screen, 4K UHD (3840 x 2160) resolution, and IPS technology for stunning visuals. It boasts HDR10 support for enhanced dynamic range, providing realistic and immersive content. With a wide color gamut covering 99% of the sRGB spectrum, this monitor delivers accurate and vibrant colors. Its sleek and slim design with a height-adjustable stand and pivot feature offers a comfortable and versatile viewing experience.
* LG LED Monitor applies LCD screen with LED backlights.
Please read this manual carefully before operating your set and
retain it for future reference.
27UL850
27BL85U
OWNER’S MANUAL
LED LCD MONITOR
(LED Monitor*)
www.lg.com
Copyright © 2018 LG Electronics Inc. All Rights Reserved.
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LICENSE
Each model has different licenses. Visit www.lg.com for more information on the license.
The terms HDMI and HDMI High-Definition Multimedia Interface,
and the HDMI Logo are trademarks or registered trademarks of
HDMI Licensing Administrator, Inc.
The SuperSpeed USB Trident logo is a registered trademark of USB
Implementers Forum, Inc.
VESA, VESA logo, DisplayPort compliance logo and DisplayPort
compliance logo for dual-mode source devices are all registered
trademarks of the Video Electronics Standards Association.
MaxxAudio and additional MAXX trademarks are trademarks and/
or registered trademarks of Waves Audio Ltd.
* USB Type-C
TM
and USB-C
TM
are trademarks of USB Implementers Forum.
TabLE of CoNTENTS
LICENSE ...................................................... 2
OPEN SOURCE SOFTWARE NOTICE
INFORMATION ............................................ 3
ASSEMBLING AND PREPARING .................. 3
USING THE MONITOR .................................. 9
USER SETTINGS ........................................ 11
TROUBLESHOOTING ................................. 24
PRODUCT SPECIFICATION ......................... 26
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OPEN SOURCE SOFTWARE NOTICE
INFORMATION
To obtain the source code under GPL, LGPL, MPL, and other open source licenses, that is contained in this product,
please visit http://opensource.lge.com.
In addition to the source code, all referred license terms, warranty disclaimers and copyright notices are available
for download.
LG Electronics will also provide open source code to you on CD-ROM for a charge covering the cost of performing
such distribution (such as the cost of media, shipping, and handling) upon email request to opensource@lge.com.
This offer is valid for a period of three years after our last shipment of this product. This offer is valid to anyone in
receipt of this information.
ASSEMBLING AND PREPARING
CAUTION
• Always use genuine LG components to ensure safety and product performance.
• The product warranty will not cover damage or injury caused by the use of unauthorized components.
• It is recommended that use the supplied components.
• If you use generic cables not certified by LG, the screen may not display or there may be image noises.
• Illustrations in this document represent typical procedures, so they may look different from the actual product.
• Do not apply foreign substances (oils, lubricants, etc.) to the screw parts when assembling the product. (Doing
so may damage the product.)
• Applying excessive force when tightening screws may cause damage to the monitor. Damage caused in this
way will not be covered by the product warranty.
• Do not carry the monitor upside down by just holding the base. This may cause the monitor to fall off the stand
and could result in personal injury.
• When lifting or moving the monitor, do not touch the monitor screen. The force applied to the monitor screen
may cause damage to it.
NOTE
• The components may look different from those illustrated here.
• Without prior notice, all product information and specifications contained in this manual are subject to change
to improve the performance of the product.
• To purchase optional accessories, visit an electronics store or an online shopping site, or contact the retailer
from which you purchased the product.
• The power cord provided may differ depending upon the region.
Supported Drivers and Software
You can download and install the latest version from the LGE website (www.lg.com).
Drivers and Software Installation Priority
Monitor Driver Recommended
OnScreen Control Recommended
Dual Controller Optional
True Color Pro Optional
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Product and Button Description
Joystick Button
How to Use the Joystick Button
You can easily control the functions of the monitor by pressing the joystick button or moving it left/right/up/
down with your finger.
Basic Functions
Power on
Press the joystick button once with your finger
to turn on the monitor.
Power off
Press and hold the joystick button once more
than 5 seconds with your finger to turn off the
monitor.
/ Volume control
You can control the volume by moving the
joystick button left/right.
NOTE
• The joystick button is located at the bottom of the monitor.
Moving and Lifting the Monitor
When moving or lifting the monitor, follow these instructions to prevent the monitor from being scratched or
damaged and to ensure safe transportation, regardless of its shape or size.
• Place the monitor in the original box or packing material before attempting to move it.
• Before moving or lifting the monitor, disconnect the power cord and all other cables.
• Hold the bottom and side of the monitor frame firmly. Do not hold the panel itself.
• When holding the monitor, the screen should face away from you to prevent it from being scratched.
• When transporting the monitor, do not expose the monitor to shock or excessive vibration.
• When moving the monitor, keep it upright and never turn the monitor on its side or tilt it sideways.
CAUTION
• Avoid touching the monitor screen as much as possible.
- This may result in damage to the screen or some of the pixels used to create images.
• If you use the monitor panel without the stand base, its joystick button may cause the monitor to become
unstable and fall, resulting in damage to the monitor or human injury. In addition, this may cause the joystick
button to malfunction.
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Installing on a Table
• Lift the monitor and place it on the table in an upright position. Place the monitor at least 100mm (3.94
inches) away from the wall to ensure sufficient ventilation.
100 mm
(3.94 inches)
100 mm
(3.94 inches)
100 mm
(3.94 inches)
100 mm
(3.94 inches)
CAUTION
• Unplug the power cord before moving or installing the monitor. There is risk of electric shock.
• Make sure to use the power cord that is provided in the product package and connect it to a grounded power
outlet.
• If you need another power cord, please contact your local dealer or the nearest retail store.
Adjusting the Stand Height
1 Place the monitor mounted on the stand base in an upright position.
2 Handle the monitor with both hands for safety.
Max. 110.0 mm (4.3 inches)
WARNING
• When adjusting the screen height, do not place your hand on the stand body to avoid injury to your fingers.
Adjusting the Angle
1 Place the monitor mounted on the stand base in an upright position.
2 Adjust the angle of the screen.
The angle of the screen can be adjusted forward or backward from -5° to 20° for a comfortable viewing
experience.
WARNING
• To avoid injury to the fingers when adjusting the screen, do not hold the lower part of the monitor’s frame as
illustrated below.
• Be careful not to touch or press the screen area when adjusting the angle of the monitor.
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Pivot Feature
The pivot feature allows the monitor to rotate 90° clockwise.
Head
Stand
WARNING
• To avoid scratching the stand base, make sure that when rotating the monitor using the pivot feature, the
stand does not make contact with the monitor.
1 Raise the monitor to the maximum height.
2 Adjust the angle of the monitor in the direction of the arrow as shown in the figure.
3 Rotate the monitor clockwise as shown in the figure.
4 Complete the installation by rotating the monitor 90° as shown below.
NOTE
• Auto Pivot feature of the display is not supported.
• The screen can be rotated easily using the screen pivot shortcut key provided with your Windows operating
system. Note that some Windows versions and some graphics card drivers may use different settings for the
screen pivot key or may not support the pivot key at all.
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Installing the Wall Mount Plate
This monitor meets the specifications for the wall mount plate or other compatible devices.
NOTE
• The wall mount plate is sold separately.
• For more information on installation, refer to the wall mount plate’s installation guide.
• Be careful not to apply too much force while mounting the wall mount plate as it may cause damage to the
screen.
• Remove the stand before installing the monitor on a wall mount by performing the stand attachment in
reverse.
Installing on the Wall
Install the monitor at least 100mm (3.94 inches) away from the wall and leave about 100mm (3.94 inches)
of space at each side of the monitor to ensure sufficient ventilation. Detailed installation instructions can be
obtained from your local retail store. Alternatively, please refer to the manual for how to install and set up a
tilting wall mounting bracket.
100 mm
(3.94 inches)
100 mm
(3.94 inches)
100 mm
(3.94 inches)
100 mm
(3.94 inches)
Using the Kensington Lock
The connector for the Kensington security system is located at the back of the monitor.
For more information on installation and usage, refer to the Kensington lock owner’s manual or visit the website
at http://www.kensington.com.
Connect the monitor to a table using the Kensington security system cable.
NOTE
• The Kensington security system is optional. You can obtain optional accessories from most electronics stores.
NOTE
• The left or right side of the monitor head can be slightly rotated up or down (up to 3°). Adjust the horizontal
level of the monitor head.
Monitor head
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To install the monitor to a wall, attach a wall mounting bracket (optional) to the back of the monitor.
Make sure that the wall mounting bracket is securely fixed to the monitor and to the wall.
Wall Mount (mm) 100 x 100
Standard screw M4 x L10
Number of screws 4
Wall Mount Plate (Optional) LSW 149
NOTE
• A non-VESA standard screw may damage the product and cause the monitor to fall. LG Electronics is not liable
for any accidents relating to the use of non-standard screws.
• The wall mount kit includes the installation guide and all necessary parts.
• The wall mounting bracket is optional. You can obtain optional accessories from your local dealer.
• The length of the screw may differ for each wall mounting bracket. If you use screws longer than the standard
length, it may damage the inside of the product.
• For more information, please refer to the user manual for the wall mounting bracket.
CAUTION
• Unplug the power cord before moving or installing the monitor to avoid electric shock.
• Installing the monitor on the ceiling or on a slanted wall may result in the monitor falling off, which could lead
to injury. Use an authorized LG wall mount and contact the local dealer or qualified personnel.
• Applying excessive force when tightening screws may cause damage to the monitor. Damage caused in this
way will not be covered by the product warranty.
• Use the wall mounting bracket and screws that conform to VESA standards. Damage caused by the use or
misuse of inappropriate components will not be covered by the product warranty.
• When measured from the back of the monitor, the length of each installed screw must be 8 mm (0.3 inches)
or less.
Wall Mount Plate
Back of the Monitor
Standard screw:
M4 x L10
Wall Mount Plate
Back of the Monitor
Max. 8 mm (0.3 inches)
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USING THE MONITOR
• Illustrations in this manual may differ from the actual product.
Press the joystick button, go to Settings
Input, and then select the input option.
CAUTION
• Do not press the screen for a prolonged time. This may cause image distortion.
• Do not display a still image on the screen for a prolonged time. This may cause image retention. Use a PC
screensaver if possible.
• When connecting the power cord to the outlet, use a grounded (3-hole) power strip or a grounded power
outlet.
• The monitor may flicker when turned on in an area where the temperature is low. This is normal.
• Sometimes red, green, or blue spots may appear on the screen. This is normal.
Connecting to a PC
• This monitor supports the *Plug and Play feature.
* Plug and Play: A feature that allows you to add a device to your computer without having to reconfigure
anything or install any manual drivers.
HDMI Connection
Transmits digital video and audio signals from your PC to the monitor.
CAUTION
• Using a DVI to HDMI / DP (DisplayPort) to HDMI cable may cause compatibility issues.
• Use a certified cable with the HDMI logo attached. If you do not use a certified HDMI cable, the screen may not
display or a connection error may occur.
• Recommended HDMI cable types
- High-Speed HDMI
®
/
TM
cable
- High-Speed HDMI
®
/
TM
cable with Ethernet
DisplayPort Connection
Transmits digital video and audio signals from your PC to the monitor.
NOTE
• There may be no video or audio output depending on the DP (DisplayPort) version of the PC.
• Make sure to use the supplied DisplayPort cable of the product. Otherwise, this may cause the device to
malfunction.
• If you are using a Mini DisplayPort output graphics card, use a Mini DP to DP (Mini DisplayPort to DisplayPort)
cable or gender that supports DisplayPort1.2 or 1.4. (Sold separately)
USB-C connection
Transmits digital video and audio signals from your PC to the monitor.
NOTE
• PD(Power Delivery) and DP Alternate Mode(DP over USB-C) are supported via USB-C Port.
• Features may not work properly depending on the connected device’s specifications and the environment.
• USB-C port is not for the Monitor Power source but for a PC power source.
Connect Adapter to supply power to the Monitor
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Connecting AV Devices
HDMI Connection
HDMI transmits digital video and audio signals from your AV device to the monitor.
NOTE
• Using a DVI to HDMI / DP (DisplayPort) to HDMI cable may cause compatibility issues.
• Use a certified cable with the HDMI logo attached. If you do not use a certified HDMI cable, the screen may not
display or a connection error may occur.
• Recommended HDMI cable types
- High-Speed HDMI
®
/
TM
cable
- High-Speed HDMI
®
/
TM
cable with Ethernet
Connecting Peripherals
USB Device connection
The USB port on the product functions as a USB hub.
NOTE
• It is recommended you install all Windows Updates to keep your Windows up-to-date before connecting to the
product for use.
• Peripheral devices are sold separately.
• A keyboard, mouse, or USB device can be connected to the USB port.
• The charging speed may vary depending on the device.
• To use USB Downstream port of monitor, user must connect Upstream port of monitor to Host PC using USB C-C
or USB C-A cable.
• When the USB C-C cable is connected between Upstream port of monitor and Host PC, the Downstream port of
monitor support USB 2.0 device.
• When the USB C-A cable is connected between Upstream port of monitor and Host PC, the Downstream port of
monitor support USB 3.0 device.
However, Host PC must support USB 3.0 function.
CAUTION
• Cautions When Using a USB Device
- A USB device with an automatic recognition program installed, or that uses its own driver, may not be
recognized.
- Some USB devices may not be supported or may not work properly.
- It is recommended to use a USB hub or hard disk drive with power supplied. (If the power supply is not
adequate, the USB device may not be recognized properly.)
Headphones Connection
Connect peripherals to the monitor via the headphones port.
NOTE
• Peripheral devices are sold separately.
• Depending on the audio settings of the PC and external device, headphones and speaker functions may be
limited.
• If you use angled earphones, it may cause a problem with connecting another external device to the monitor.
Therefore, it is recommended to use straight earphones.
Angled Straight
(Recommend)
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USER SETTINGS
NOTE
• Your monitor’s OSD (On Screen Display) may differ slightly from that shown in this manual.
Activating the Main Menu
1 Press the joystick button on the bottom of the monitor.
2 Move the joystick up/down and left/right to set the options.
3 Press the joystick button once more to exit the main menu.
Joystick Button
Button Menu Status Description
Main menu disabled Enables the main menu.
Main menu enabled
Exits the main menu.
(Holding down the button more than 5 seconds to turn off the monitor. You can turn off the monitor this way at any time, including when the OSD is on.)
Main menu disabled Adjusts the monitor volume level.
Main menu enabled Enters the Input features.
Main menu disabled Adjusts the monitor volume level.
Main menu enabled Enters the Settings feature.
Main menu disabled Displays the information on the current input.
Main menu enabled Turns off the monitor.
Main menu disabled Displays the information on the current input.
Main menu enabled Enters the Picture Mode feature.
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Main Menu Features
Power Off
Input Settings
Picture Mode
Exit
Main Menu Description
Input Sets input mode.
Power Off Turns off the monitor.
Settings Configures the screen settings.
Picture Mode Sets the picture mode.
Exit Exits the main menu.
Menu Settings
1 To view the OSD menu, press the joystick button at the bottom of the monitor and then enter the Settings.
2 Move the joystick up/down and left/right to set the options.
3 To return to the upper menu or set other menu items, move the joystick to or pressing ( ) it.
4 If you want to exit the OSD menu, move the joystick to until you exit.
Quick Settings Input Picture Sound General
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Quick Settings
Settings > Quick Settings Description
Brightness
Adjusts the contrast and brightness of the screen.
Contrast
Volume
Adjusts the volume.
NOTE
• You can adjust Mute / Unmute by moving the joystick button to
in the Volume menu.
Color Temp
Custom
The user can adjust it to red, green, or blue by customization.
Warm
Sets the screen color to a reddish tone.
Medium
Sets the screen color between a red and blue tone.
Cool
Sets the screen color to a bluish tone.
MaxxAudio
On MaxxAudio® by waves, recipient of a Technical GRAMMY Award® is a suite of studio-quality sound tools for a superior listening experience.
Off
Disables the MaxxAudio function.
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Input
Settings > Input Description
Input List Selects the input mode.
Aspect Ratio
Adjusts the aspect ratio of the screen.
Full Wide Displays the video in widescreen, regardless of the video signal input.
Original Displays video according to the aspect ratio of the video signal input.
Just Scan The aspect ratio is not adjusted from the original.
NOTE
• The display may look the same for Full Wide , Original, and Just Scan options at the recommended resolution (3840 x 2160).
• There is no Just Scan menu on FreeSync Mode. ( Go to Picture → Game Adjust → FreeSync, to set from FreeSync Basic or Extended to Off)
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Picture
NOTE
• The Picture Mode that can be set depends on the Input signal.
[Picture Mode on SDR (Non-HDR) signal]
Settings > Picture Description
Picture Mode
Custom Allows the user to adjust each element.
Vivid Heightens contrast, brightness and sharpness to display vivid images.
HDR Effect Optimizes the screen for high dynamic range.
Reader Optimizes the screen for viewing documents. You can brighten the screen in the OSD menu.
Cinema Optimizes the screen for video.
FPS This mode is optimized for FPS games.
RTS This mode is optimized for RTS Game.
Color Weakness This mode is for users who cannot distinguish between red and green. It enables users with color weakness to easily distinguish
between the two colors.
EBU A standard TV PAL color space for broadcasting.
REC709 A standard HDTV color space for broadcasting.
SMPTE-C A standard TV NTSC color space for broadcasting.
Calibration 1 Adjusts to the last calibrated screen.
Calibration 2 Adjusts to the previously calibrated screen.
NOTE
• If the Picture Mode is changed in the DP (DisplayPort) input, the screen may flicker or the resolution of your PC screen may be affected.
• Calibration 2 : Installation of TRUE COLOR PRO and proceeding Calibration will enable this menu.
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[Picture Mode on HDR signal]
Settings > Picture Description
Picture Mode
Custom Allows the user to adjust each element.
Vivid Optimized the screen for HDR vivid colors.
Standard Optimized the screen for HDR standard.
Cinema Optimized the screen for HDR video.
FPS This mode is optimized for FPS games.It is suitable for very dark FPS games.
RTS This mode is optimized for RTS Game.
NOTE
• HDR content may not display correctly depending on Window10 OS settings, please check HDR On/Off settings in Windows.
• When the HDR function is turned on, the characters or picture quality may be poor according to Graphic card performance.
• While the HDR function is on, screen flickering or cracking may occur when changing the monitor input or power on/off according to Graphic card performance.
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Settings > Picture Description
Picture Adjust
Brightness
Adjusts the contrast and brightness of the screen.
Contrast
Sharpness Adjusts the sharpness of the screen.
SUPER RESOLUTION+
High Optimizes the screen for crystal clear images. Best for high-definition video or games.
Middle
Optimizes the screen for comfortable viewing, with images at the middle level between the low and high
modes. Best for UCC or SD videos.
Low Optimizes the screen for smooth and natural images. Best for still images or images with less movement.
Off Displays in the most common setting. Disables SUPER RESOLUTION+.
NOTE
• Because this is a function to increase the sharpness of low resolution pictures, it is not recommended to use the function for
normal text or for desktop icons. Doing so may result in unnecessarily high sharpness.
Black Level
Sets the offset level (for HDMI only).
• Offset: as a reference for a video signal, this is the darkest color the monitor can display.
High Keeps the current contrast ratio of the screen.
Low Lowers the black levels and raises the white levels from the current contrast ratio of the screen.
DFC
On Adjusts the brightness automatically according to the screen.
Off
Disables the DFC feature.
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Settings > Picture Description
Game Adjust
Response Time
Sets a response time for displayed pictures based on the movement of the picture on the screen.
For a normal environment, it is recommended that you use Fast. When there is a lot of motion, it is recommended that you use
Faster.
Setting to Faster may cause image sticking.
Faster Sets the response time to faster.
Fast Sets the response time to fast.
Normal Sets the response time to normal.
Off Does not use the response time improvement feature.
FreeSync
Provides seamless and natural images by synchronizing the vertical frequency of the input signal with that of the output signal.
CAUTION
• Supported Interface: DisplayPort, HDMI
• Supported Graphic Card: A graphic card that supports AMD’s FreeSync is necessary.
• Supported Version: Make sure to update the graphic card to the latest driver.
• For more information and requirement, refer to AMD website at http://www.amd.com/FreeSync
Extended Enable wider frequency range of FreeSync function than basic mode.
The screen may flicker during the game play.
Basic Enable basic frequency range of FreeSync function.
Off FreeSync function off.
Black Stabilizer
You can control the black contrast to have better visibility in dark scenes.
Increasing the Black Stabilizer value brightens the low gray level area on the screen. (You can easily distinguish objects on dark
game screens.)
Reducing the Black Stabilizer value darkens the low gray level area and increases the dynamic contrast on the screen.
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Settings > Picture Description
Color Adjust
Gamma
Mode 1,
Mode 2,
Mode 3
The higher the gamma value, the darker the image becomes. Likewise, the lower the gamma value, the lighter
the image becomes.
Mode 4 If you do not need to adjust the gamma settings, select Mode 4.
Color Temp
Set your own color temperature.
Custom The user can adjust it to red, green, or blue by customization.
Warm Sets the screen color to a reddish tone.
Medium Sets the screen color to between a red and blue tone.
Cool Sets the screen color to a bluish tone.
Red/Green/Blue You can customize the picture color using red, green, and blue colors.
Six Color
Meets the user requirements for colors by adjusting the hue and saturation of the six colors (red, green, blue, cyan, magenta, and
yellow) and then saving the settings.
Hue Adjusts the tone of the screen colors.
Saturation Adjusts the saturation of the screen colors. The lower the value, the less saturated and brighter the colors
become. The higher the value, the more saturated and darker the colors become.
Picture Reset Do you want to reset your picture settings?
No Cancel the select.
Yes Returns to the default settings.
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Sound
Settings > Sound
Description
Volume
Adjusts the volume level.
NOTE
• You can adjust Mute / Unmute by moving the joystick button to▼in the Volume menu.
MaxxAudio
On MaxxAudio® by waves, recipient of a Technical GRAMMY Award® is a suite of studio-quality sound tools for a superior listening
experience.
Off Disables the MaxxAudio function.
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LG 27UL850-W is a feature-rich monitor with a 27-inch LED screen, 4K UHD (3840 x 2160) resolution, and IPS technology for stunning visuals. It boasts HDR10 support for enhanced dynamic range, providing realistic and immersive content. With a wide color gamut covering 99% of the sRGB spectrum, this monitor delivers accurate and vibrant colors. Its sleek and slim design with a height-adjustable stand and pivot feature offers a comfortable and versatile viewing experience.
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