Troubleshooting
16
Problem/Situation Remediation/Solution
Cannot power on the device/
The power turns off suddenly.
Check battery direction and press the [ Power Button ] to turn on.
Battery is weak or run out. Recharge the battery.
The les on the memory card
do not display smoothly when
the LCD shows the “!” mark.
“!” means the SD card is low-speed or contains corrupted les
Try to form at the card on the de vice not on PC.
The card has some problems and cannot be recognized.
Use another card.
Why do some of my indoor
photos look blurry and dark?
The device extends photo exposure time under low light/ indoor
condition. Keep the device (and the target subject) steady for several
seconds while taking photo.
When the device is connected
to the PC via USB cable.
The disk [ DV ] indicates the internal memory of the camera.
The disk [ Removable Disk ] indicates the SD card.
The disk [ WiVideo Suite ] indicates the built-in application.
Cannot connect to wireless
The password conguration does not match the AP.
The AP router or the computer wireless is not turned on.
Turn the AP router or your computer wireless on.
The device is not in the wireless network service area or the
wireless network service is affected by distance.
WiVideo Suite does not
install properly.
If the disk [ WiVideo Suite ] cannot be found, reboot
your computer.
WiVideo Suite language on
screen is not legible.
Refer to FAQ of the instructions from each original computer
manufacturer.