Ricoh Aficio SP C730DN User guide

Category
Laser/LED printers
Type
User guide
Read this manual carefully before you use this machine and keep
it handy for future reference. For safe and correct use, be sure to
read the Safety Information in "Read This First" before using the
machine.
For information not in this manual, refer to
the HTML/PDF files on the supplied
CD-ROM.
Troubleshooting
Loading Paper
Getting Started
User Guide
TABLE OF CONTENTS
Manuals for This Machine................................................................................................................................. 3
Manuals List.........................................................................................................................................................5
1. Getting Started
Before You Start..................................................................................................................................................7
How to Read the Manuals.............................................................................................................................7
List of Options................................................................................................................................................. 8
Model-Specific Information...........................................................................................................................9
Guide to Names and Functions of Components............................................................................................10
Guide to Components................................................................................................................................. 10
Guide to the Names and Functions of the Printer's Control Panel........................................................... 16
Turning On/Off the Power..............................................................................................................................18
Turing On the Power....................................................................................................................................18
Turning Off the Power..................................................................................................................................18
Saving Energy.............................................................................................................................................. 19
Displaying the Printer Configuration Screens.................................................................................................21
Displaying the Printer Configuration Screens Using the Control Panel................................................... 21
Displaying the Printer Configuration Screens Using a Web Browser......................................................21
2. Loading Paper
Paper Specifications.........................................................................................................................................23
Paper Precautions.............................................................................................................................................28
Loading Paper into Paper Trays......................................................................................................................30
Extending Tray 1..........................................................................................................................................34
Loading Paper into the Bypass Tray............................................................................................................... 36
Loading Orientation-Fixed Paper or Two-Sided Paper................................................................................ 38
Loading Envelopes...........................................................................................................................................40
Specifications of Envelopes.........................................................................................................................40
Printing on Envelopes with Windows (PCL 6/PostScript 3)..................................................................... 42
Printing on Envelopes with Windows (PCL 5c)..........................................................................................42
Printing on Envelopes with Mac OS X........................................................................................................43
3. Troubleshooting
When a Panel Tone Beeps.............................................................................................................................. 45
When You Have Problems Operating the Printer..........................................................................................46
When the Color Registration Shifts................................................................................................................. 48
1
When the Printed Color Changes...................................................................................................................49
Setting the Gradation Correction Value.................................................................................................... 49
Gradation Correction Sheet....................................................................................................................... 50
Resetting the Gradation Correction Value to the Default Value.............................................................. 51
When the Printing Position Changes...............................................................................................................52
If USB Connection Fails................................................................................................................................... 54
When Messages Are Displayed.....................................................................................................................55
Status Messages.......................................................................................................................................... 55
Alert Messages (Displayed on the Control Panel).................................................................................... 56
Alert Messages (Printed on Error Logs and Reports)................................................................................ 62
Checking the Error Log.................................................................................................................................... 66
When You Cannot Print................................................................................................................................... 67
When the Data In Indicator Does Not Light Up or Flash..........................................................................68
Other Printing Problems................................................................................................................................... 69
When You Cannot Print Properly................................................................................................................69
Paper Misfeeds Occur Frequently..............................................................................................................72
The Printed Image Is Different from the Image on the Computer............................................................. 73
When Printer Is Not Functioning Properly..................................................................................................75
Additional Troubleshooting.........................................................................................................................76
When PictBridge Printing Does Not Work.....................................................................................................79
Removing Jammed Paper................................................................................................................................ 80
Paper Misfeed Message (A).......................................................................................................................80
Paper Misfeed Message (B)....................................................................................................................... 85
Paper Misfeed Message (C).......................................................................................................................86
Paper Misfeed Message (Y)....................................................................................................................... 89
Paper Misfeed Message (Z)....................................................................................................................... 91
Trademarks....................................................................................................................................................... 94
2
Manuals for This Machine
Read this manual carefully before using this machine.
Refer to the manuals that are relevant to what you want to do with the machine.
The method for viewing the manual depends on the manual.
Adobe
®
Acrobat
®
Reader
®
/Adobe Reader must be installed in order to view the manuals as PDF
files.
A Web browser must be installed in order to view the HTML manuals.
User Guide
Summaries are provided below for the operating instructions regarding the basic usage of this
machine, frequently used functions, and troubleshooting when an error message appears.
Read This First
Before using the machine, be sure to read the "Safety Information" section of this manual. It
describes the regulations and environmental conformance.
Quick Installation Guide
Describes procedures from unpacking the machine to connecting it to a computer.
Operating Instructions
Provides detailed information about the operation of the machine in HTML format. The following
are main topics of the manual:
Setting Up the Printer
Getting Started
Loading Paper
Printing
Configuring and Managing the Printer
Troubleshooting
Maintenance and Specifications
VM Card Extended Feature Settings
VM Card Extended Feature Settings Web Reference
Explains how to set up the extended features settings using Web Image Monitor.
Security Guide
This manual is for administrators of the machine. It explains security functions that you can use to
prevent unauthorized use of the machine, data tampering, or information leakage. For enhanced
security, we recommend that you first:
Install the Device Certificate.
3
Enable SSL (Secure Sockets Layer) Encryption.
Change the user name and password of the administrator using Web Image Monitor.
For details, see "Before Using This Machine", Security Guide.
Be sure to read this manual when setting the enhanced security functions or user and administrator
authentication.
Driver Installation Guide
Describes how to install and configure the drivers.
4
Manuals List
Manual Name
Printed Manual
Provided
PDF Manual
Provided
HTML Manual
Provided
User Guide No Yes No
Read This First Yes No No
Quick Installation Guide Yes No No
Operating Instructions No No Yes
VM Card Extended Feature Settings
Web Reference
No No Yes
Security Guide No Yes No
Driver Installation Guide No Yes No
Driver Installation Guide and HTML manuals are available in English, German, French, Italian,
Spanish, Dutch, and Russian.
5
6
1. Getting Started
This section describes the symbols used in the manuals supplied with the printer, names and functions of
components and how to display the configuration screen of the printer.
Before You Start
How to Read the Manuals
Symbols used in the manuals
This manual uses the following symbols:
Indicates points to pay attention to when using the machine, and explanations of likely causes of paper
misfeeds, damage to originals, or loss of data. Be sure to read these explanations.
Indicates supplementary explanations of the machine's functions, and instructions on resolving user
errors.
This symbol is located at the end of sections. It indicates where you can find further relevant information.
[ ]
Indicates the names of keys on the machine's display or control panels.
Indicates the key sequence order you should perform using the control panel.
Example:
Select [Host Interface] Press [OK]
(Select [Host Interface], and then press the [OK] key.)
(mainly Europe and Asia)
(mainly North America)
Differences in the functions of Region A and Region B models are indicated by two symbols. Read the
information indicated by the symbol that corresponds to the region of the model you are using. For
details about which symbol corresponds to the model you are using, see "Model-Specific Information",
Operating Instructions.
7
Disclaimer
Contents of this manual are subject to change without prior notice.
In no event will the company be liable for direct, indirect, special, incidental, or consequential damages
as a result of handling or operating the machine.
Notes
The manufacturer shall not be responsible for any damage or expense that might result from the use of
parts other than genuine parts from the manufacturer with your office products.
For good output quality, the manufacturer recommends that you use genuine toner from the
manufacturer.
Some illustrations in this manual might be slightly different from the machine.
About IP address
In this manual, "IP address" covers both IPv4 and IPv6 environments. Read the instructions that are
relevant to the environment you are using.
List of Options
This section provides a list of options for this printer and the names commonly used in this manual.
Option name Description
Paper Feed Unit TK2000 500-sheet paper feed unit
Memory Unit Type N 1GB SDRAM module
Hard Disk Drive Option Type C730 Hard disk
IEEE802.11 Interface Unit Type O Wireless LAN interface board
IEEE 1284 Interface Board Type A IEEE 1284 interface board
Camera Direct Print Card Type L Camera direct print card
SD card for NetWare printing Type M NetWare card
VM Card Type W VM card
1. Getting Started
8
Model-Specific Information
This section explains how to identify the region to which your printer belongs.
There is a label on the rear of the printer, located in the position shown below. The label contains details
that identify the region to which your printer belongs. Read the label.
CSJ306
The following information is region-specific. Read the information under the symbol that corresponds to
the region of your printer.
(mainly Europe and Asia)
If the label contains the following, your printer is a Region A model:
CODE XXXX -27
220–240 V
(mainly North America)
If the label contains the following, your printer is a Region B model:
CODE XXXX -17
120–127 V
Dimensions in this manual are given in two measurement units: metric and imperial. If your printer is
a Region A model, refer to the metric units. If your printer is a Region B model, refer to the imperial
units.
Before You Start
9
Guide to Names and Functions of Components
Guide to Components
Do not obstruct the ventilation holes by placing objects near or against them. If the printer
overheats, a malfunction might occur.
Front view
9
10
11
125
6
7
8
1
2
3
4
13
14
CSJ100
1. Top cover
Open this cover to replace the toner or black drum unit/color drum units.
2. Standard tray
Output is stacked here with the print side down.
3. Control panel
You can set the display up with your hands. Adjust the angle of it to see clearly.
1. Getting Started
10
CSJ250
See p.16 "Guide to the Names and Functions of the Printer's Control Panel".
4. Front cover
Open this cover when replacing the waste toner bottle, etc., or removing jammed paper.
Pull the right side lever to open the front cover.
5. Bypass tray
Up to 100 sheets of plain paper can be loaded.
For details about the sizes and types of paper that can be used, see p.23 "Paper Specifications".
6. Main power switch
Use this switch to turn the power on and off.
Perform the shutdown procedure before turning the power off. For details about how to shut down the printer,
see p.18 "Turning Off the Power".
7. Remaining paper indicator
Indicates the approximate amount of paper remaining in the tray.
8. Standard paper feed tray (Tray 1)
Up to 250 sheets of plain paper can be loaded.
For details about the sizes and types of paper that can be used, see p.23 "Paper Specifications".
9. Stop fence (A3, Legal, and Double letter-size prints)
Raise the rear fence (by pulling it in the direction of the arrow) to prevent A3, Legal, and Double letter-size
prints from falling behind the printer.
After using the stop fence, be sure to return it to its original position. The fence may be damaged if it is hit with
something or excessive force is applied.
10. Standard tray extension
Use this to support sheets that come out curled after they are printed.
Flip open the extension by pushing down on the end that is toward the rear of the printer.
After using the standard tray extension, be sure to return it to its original position. The tray may be damaged if
it is hit with something or excessive force is applied.
11. Top cover open lever
Pull this lever upward to open the top cover.
Guide to Names and Functions of Components
11
12. Vents
To prevent overheating, heat from internal components is released through these vents. Malfunctions and
failure can result if these vents are blocked or obstructed.
13. Front cover open lever
Pull this lever to open the front cover.
14. Paper size dial
Use this dial to specify the paper size. To use a paper size that is not indicated on the paper size dial, set the
dial to " ". If this is the case, set the paper size using the control panel.
Rear view
CSJ101
1
2
3
6
5
4
7
8
9
10
1. Vents
To prevent overheating, heat from internal components is released through these vents. Malfunctions and
failure can result if these vents are blocked or obstructed.
2. Memory cover
Remove this cover to install the optional SDRAM module and hard disk.
3. Power connector
Connect the power cord to the printer. Insert the other end into an electrical outlet.
4. Cable cover
Remove this cover to install the optional interface units and the SD card, and to connect various cables.
5. Rear cover
Raise this cover and attach the paper tray cover when loading paper larger than A4 or letter size paper.
6. USB port A
Connect external devices such as a digital camera, a card authentication device, etc.
7. Expansion card slots
Remove the cover to install SD cards.
1. Getting Started
12
8. Optional interface board slot
Optional interface boards can be inserted.
Insert an optional wireless LAN interface board or IEEE 1284 interface board.
9. USB port B
Use a USB cable to connect the printer to a computer.
10. Ethernet port
Use a network interface cable to connect the printer to a network.
Interior
1
3
2
4
5
6
7
98
10
CSJ230
1. Toner
Loads from the printer rear, in the order of black (K), cyan (C), magenta (M), and yellow (Y).
If the following message appears on the control panel, replace the toner cartridge:
" Out of toner"
" Add Toner"
2. Inner cover
Open this cover when replacing the black drum unit/color drum units.
3. Inner cover open lever
Pull this lever to open the inner cover.
4. Fusing unit
If the following message appears on the control panel, replace the fusing unit:
"Replacmnt Rqrd:Fusing Unit"
Guide to Names and Functions of Components
13
5. Intermediate transfer unit
If the following message appears on the control panel, replace the intermediate transfer unit:
"Replacemnt Requird:IntTrans"
6. Waste toner bottle
Collects toner that is wasted during printing.
If a message prompting you to replace it appears on the display, replace the waste toner bottle.
" Waste Toner Bottle full"
7. Transfer roller
If the following message appears on the control panel, replace the transfer roller, which is included with the
intermediate transfer unit:
"Replacemnt Requird:IntTrans"
Replace the transfer roller and the intermediate transfer unit together.
8. LED heads
Clean the LED heads if black or color lines appear on prints.
9. Black drum unit / Color drum units
The drum units are installed in the order of black (K), cyan (C), magenta (M), and yellow (Y). Replace the
relevant black drum unit/color drum units when the following message appears:
"Replacmnt Requird:PCU:Black"
"Replacmnt Requird:PCU:Color"
10. knob
If you cannot pull out jammed paper, remove it by turning the knob.
1. Getting Started
14
Guide to functions of the printer's internal options
1
3
4
2
CSJ312
1. SD memory card options
Camera direct print card
Allows you to directly print images taken with a PictBridge-compatible digital camera.
VM card
With this card, you can install embedded software applications.
NetWare card
This card is needed when using a NetWare server.
To attach this option, see "Installing SD Card Options", Operating Instructions.
2. Optional interface units
Wireless LAN board
Allows you to communicate over wireless LAN.
IEEE 1284 interface board
Allows you to connect to an IEEE 1284 cable.
To attach this option, see "Installing the Interface Units", Operating Instructions.
3. SDRAM module
You can add 1.0 GB of memory.
To attach this option, see "Installing the SDRAM module", Operating Instructions.
4. Hard disk
Allows you to store documents to be printed.
To attach this option, see "Installing the hard disk", Operating Instructions.
Guide to Names and Functions of Components
15
If you want to use two or more SD cards that can be inserted in the same slot, contact your sales or
service representative.
Guide to the Names and Functions of the Printer's Control Panel
This illustration shows the control panel of the printer.
123 4 5 6
13121110987
CSJ221
1. [Job Reset] key
When the printer is online, press this key to cancel an ongoing print job.
2. Light sensor
The sensor that detects the ambient light level when the ECO Night Sensor function is enabled.
3. [Switch Functions] key
Press this key to switch between the operation screen of the printer function and the function screens of the
extended features currently in use.
4. Display
Displays current printer status and error messages.
Entering energy saver mode turns off the back light. For details about energy saver mode, see p.19 "Saving
Energy".
5. Scroll keys
Press these keys to move the cursor in each direction.
When the [ ] [ ] [ ] [ ] keys appear in this manual, press the scroll key of the same direction.
6. Power indicator
Lights up when the printer is ready to receive data from a computer. Flashes when the printer is warming up or
receiving data. It is unlit when the power is off or while the printer is in energy saver mode.
1. Getting Started
16
7. [Suspend/Resume] key
Press this to suspend the print job currently being processed. The indicator remains lit as long as the job is
suspended.
To resume the job, press this key again. Resumption of a suspended job will occur automatically when the time
specified in [Auto Reset Timer] elapses (default: 60 seconds).
For details about the [Auto Reset Timer] setting, see "Making Printer Settings Using the Control Panel",
Operating Instructions.
8. Data in indicator
Flashes when the printer is receiving data from a computer. The data in indicator is lit if there is data to be
printed.
9. [Menu] key
Press this key to configure and check the current printer settings.
Press to change the default settings to meet your requirements. See "Making Printer Settings Using the Control
Panel", Operating Instructions.
10. Alert indicator
Lights up or flashes when a printer error occurs.
Steady red: printing is not possible, or is possible but print quality cannot be ensured.
Flashing yellow: the printer will soon require maintenance or a replacement consumable such as toner
cartridge.
Follow the instructions that appear on the display.
11. Selection keys
Correspond to the function items at the bottom line on the display.
Example: When this manual instructs you to press [Option], press the selection key on the left below the initial
screen.
12. [Escape] key
Press this key to cancel an operation or return to the previous display.
13. [OK] key
Use this key to confirm settings, or setting values, or move to the next menu level.
Guide to Names and Functions of Components
17
Turning On/Off the Power
This section describes how to turn on/off the printer.
Turing On the Power
1. Make sure the power cord is firmly plugged into the wall outlet.
2. Push the main power switch.
CSJ313
The power indicator turns on.
The printer may make a noise while initializing. This noise does not indicate a malfunction.
Turning Off the Power
When disconnecting the power cord from the wall outlet, always pull the plug, not the cord.
Pulling the cord can damage the power cord. Use of damaged power cords could result in fire
or electric shock.
Do not press and hold the main power switch when turning off the printer. Doing so shuts down the
printer forcefully and may damage the hard disk and the SDRAM module, causing a malfunction of
the printer.
Before unplugging the power cord plug, turn off the main power switch and make sure the main
power switch indicator turns off. Not doing so may result in damage to the hard disk or memory,
leading to malfunctions.
Do not turn off the power while the printer is in operation.
1. Getting Started
18
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Ricoh Aficio SP C730DN User guide

Category
Laser/LED printers
Type
User guide

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