Ricoh TotalFlow PM Installation guide

Brand: Ricoh

Model: TotalFlow PM

Type: Installation guide

Read this manual carefully before you use this product and keep it handy for future reference.

Before Installing TotalFlow PM

Installing or Updating TotalFlow PM

After Installing TotalFlow PM

Setup Guide

Operating Instructions

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TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:

• THE SUPPLIER SHALL NOT BE LIABLE FOR THE RESULT OF OPERATION OF THIS AP-

PLICATION OR THE USE OF THIS DOCUMENT.

• THE SUPPLIER SHALL NOT BE LIABLE TO YOU FOR DAMAGES OR LOSS OF ANY

DOCUMENT OR DATA PRODUCED BY USING THIS APPLICATION.

• THE SUPPLIER SHALL NOT BE LIABLE TO YOU FOR ANY CONSEQUENTIAL, INCIDEN-

TAL OR INDIRECT DAMAGES (INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS

OF PROFITS, BUSINESS INTERRUPTION OR LOSS OF BUSINESS INFORMATION, AND

THE LIKE) CAUSED BY FAILURE OF THIS APPLICATION OR LOSS OF DOCUMENTS OR

DATA, NOR FOR ANY OTHER DAMAGES ARISING OUT OF THE USE OF THIS APPLICA-

TION, IF THE SUPPLIER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH

DAMAGES.

• DO NOT REMOVE OR INSERT ANY DISK OR LICENSE KEYS (DONGLES) WHILE OPER-

ATING THIS APPLICATION.

CCaauuttiioonnss RReeggaarrddiinngg tthhiiss GGuuiiddee aanndd GGeenneerraall UUssee ooff tthhiiss

AApppplliiccaattiioonn

• Some illustrations or explanations in this guide may differ from your application due to improve-

ment or change in the application.

• The contents of this document are subject to change without notice.

• No part of this document may be duplicated, replicated, reproduced in any form, modified or

quoted without prior consent of the supplier.

• It is possible that documents or data stored in the computer will be damaged or lost due to user

error during operation or software error. Be sure to back up all important data beforehand. Im-

portant documents and data should always be copied or backed up. Users are responsible for

taking protective measures against computer viruses, worms, and other harmful software.

GGuuiiddeess ffoorr tthhiiss AApppplliiccaattiioonn

The following guides are available for this application.

IInnssttrruuccttiioonn MMaannuuaallss

These instruction manuals are included:

•

Setup Guide

(Printed/PDF)

This guide explains setup and startup procedures for this application.

•

User's Guide

(HTML/PDF)

This guide explains the functions and basic operations of this application.

Adobe Acrobat Reader or Adobe Reader is required to view the PDF documentation. You can view

the HTML documentation using a Web browser.

HHeellpp

Help uses explanatory balloons to explain each of the settings, their values, and how to configure

them. In this guide, this type of help is referred to as “on-screen balloon help”.

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BBeeffoorree UUssiinngg TThhiiss AApppplliiccaattiioonn

This manual contains instructions and cautions for correct use of this application. Before using this

application, read this manual thoroughly and completely. Keep this manual handy for future

reference.

HHooww ttoo UUssee tthhee MMaannuuaallss aanndd HHeellpp

Use the instruction manuals and balloon help according to your needs.

TToo lleeaarrnn hhooww ttoo iinnssttaallll aanndd ssttaarrtt tthhiiss aapppplliiccaattiioonn

See the

Setup Guide

TToo lleeaarrnn aabboouutt tthhee ffuunnccttiioonnss aanndd bbaassiicc ooppeerraattiioonnss ooff tthhiiss aapppplliiccaattiioonn

See the

User's Guide

TToo lleeaarrnn aabboouutt ccoonnffiigguurriinngg oonn--ssccrreeeenn sseettttiinnggss,, ccoorrrreecctt eennttrryy,, eettcc..

See the on-screen balloon help.

DDiissppllaayyiinngg tthhee iinnssttrruuccttiioonn mmaannuuaallss ((SSeettuupp GGuuiiddee aanndd UUsseerr''ss GGuuiiddee))

Use these procedures to display the instruction manuals (HTML/PDF).

The descriptions in the HTML and PDF formats of the instruction manuals are the same.

• To display the HTML

User's Guide

– In the TotalFlow PM user interface, click

, the help button, at the right of the menu

bar, then click [[HHeellpp]].

– If you are not logged in to TotalFlow PM, enter this URL in a Web browser: http://host-

name:15888/help/index.jsp. The name of the computer where TotalFlow PM is in-

stalled is

hostname

• To display the PDF manuals, click [[SSttaarrtt]], point to [[AAllll PPrrooggrraammss]], then [[TToottaallFFllooww PPMM]], and

then click either [[SSeettuupp GGuuiiddee]] or [[UUsseerr''ss GGuuiiddee]].

DDiissppllaayyiinngg bbaalllloooonn hheellpp

• When you mouse over certain items on the pages of the user interface (point without clicking),

help for that item appears inside a balloon.

• When you mouse over a property in a dialog, , the question mark button, appears next to

the property name. Click

to see balloon help for the property. In the balloon help, click

to display the related page in the HTML

User's Guide

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The following symbols are used in this manual to help you to identify content quickly.

This symbol indicates points to pay attention to when using the application.

Be sure to read these explanations.

This symbol indicates supplementary information that you may find helpful,

but not essential to completing a task.

[[BBoolldd]] BBoolldd ttyyppee inside square brackets indicates the names of keys, menus,

menu items, windows, field labels, settings, and buttons.

BBoolldd BBoolldd ttyyppee indicates the names of commands. It also introduces new terms.

Italic Italic type

indicates variables that you must replace with your own

information.

Monospace

Monospace type indicates computer input and output and file names.

{ } In messages and other elements of the user interface, curly brackets indi-

cate variables that a program replaces with its own information.

...

An ellipsis indicates that a series can continue.

TTrraaddeemmaarrkkss

Microsoft, Windows, Windows Server, Windows Vista, and Internet Explorer are either registered

trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.

Adobe, Acrobat, Flash, and PostScript are either registered trademarks or trademarks of Adobe

Systems Incorporated in the United States and/or other countries.

Fiery is a registered trademark of Electronics for Imaging, Inc. in the U.S. and/or certain other

countries. EFI is a trademark of Electronics for Imaging, Inc. in the U.S. and/or certain other

countries.

Firefox is a registered trademark of the Mozilla Foundation.

UNIX is a registered trademark of The Open Group in the United States and other countries.

Other product names used herein are for identification purposes only and might be trademarks of

their respective companies. We disclaim any and all rights to those marks.

The proper names of the Windows operating systems are as follows:

• The product names of Windows XP are as follows:

Microsoft® Windows® XP Professional

Microsoft® Windows® XP Home Edition

• The product names of Windows Vista are as follows:

Microsoft® Windows Vista® Ultimate

Microsoft® Windows Vista® Business

Microsoft® Windows Vista® Home Premium

Microsoft® Windows Vista® Home Basic

Microsoft® Windows Vista® Enterprise

• The product names of Windows 7 are as follows:

Microsoft® Windows® 7 Home Premium

Microsoft® Windows® 7 Professional

Microsoft® Windows® 7 Ultimate

Microsoft® Windows® 7 Enterprise

• The product names of Windows Server 2003 are as follows:

Microsoft® Windows Server® 2003 Standard Edition

Microsoft® Windows Server® 2003 Enterprise Edition

• The product names of Windows Server 2003 R2 are as follows:

Microsoft® Windows Server® 2003 R2 Standard Edition

Microsoft® Windows Server® 2003 R2 Enterprise Edition

• The product names of Windows Server 2008 are as follows:

Microsoft® Windows Server® 2008 Standard

Microsoft® Windows Server® 2008 Enterprise

• The product names of Windows Server 2008 R2 are as follows:

Microsoft® Windows Server® 2008 R2 Standard

Microsoft® Windows Server® 2008 R2 Enterprise

Introduction

Important ............................ ... ... ... .................................. ... ... ... ................. 1

Cautions Regarding this Guide and General Use of this Application............ ... ... ... .......... 1

Guides for this Application.................... ... ... ... ... ............................... ... ... ... ... ... 2

How to Read the Documentation ....................................................... ... ... ... ... ... 3

Before Using This Application....................... ... ... ... .................................. ... ... .. 3

How to Use the Manuals and Help.... ... ... ... ... .................................. ... ... ... .......... 3

Symbols ............................. ... ... ... .................................. ... ... ... ................. 6

Trademarks .... ... ... ... ... .................................. ... ... ... .................................. . 7

1 Before Installing TotalFlow PM

Overview of TotalFlow PM ....................... ... ... ... ... ............. ... ... ... ... ....................12

Before Setting Up ............... ... ... ... .................................. ... ... ... ... ....................13

Setup Flow .............................. ... ... ... ... .................................. ... ... ... .........13

Computer Requirements............... ... ... ... ... ....................................................14

Installing Prerequisite Programs ......... ... ... ... ... .................................. ... ... ... .........18

Installing Windows Services for UNIX ......................... ... ... ... ... ...........................18

Activating and Updating Windows Subsystem for UNIX-based Applications.............. ... ... .19

Installing ActivePerl ................ ... ... ... .................................. ... ... ... ................20

2 Installing or Updating TotalFlow PM

Backing up Data ........................... ... ... ... ... ............. ... ... ... ... ...........................22

Installing TotalFlow PM.. ... ... ... ... ............................... ... ... ... ... ...........................24

Disabling the LPD Server ............................... ... ... ... .................................. ... ... .27

Installing the LPR Client................................. ... ... ... .................................. ... ... .28

On a 32-bit Windows System........................ ... ... ... .................................. ... ... .28

On a 64-bit Windows System........................ ... ... ... .................................. ... ... .29

Installing the FTP Server..................... ... ... ... ............. ... ... ... ... ...........................30

Restoring Data .. .................................. ... ... ... ... ............................... ... ... ... ... ..32

3 After Installing TotalFlow PM

Configuring Client Computers ................................................... ... ... ... ................36

Configuring Internet Explorer and Installing Adobe Flash Player and Adobe

Reader .. ... ... ... .................................. ... ... ... .................................. ... ... .37

Configuring Mozilla Firefox and Installing Adobe Flash Player and Adobe Reader..............41

Configuring Google Chrome and Installing Adobe Reader......... ... ... ... ... ....................44

Logging in to TotalFlow PM ...................... ... ... ... ... ............................... ... ... ... ... ..48

TTAABBLLEE OOFF CCOONNTTEENNTTSS

Starting and Stopping TotalFlow PM ..... ... ... ... ... ............. ... ... ... ... ...........................50

Configuring TotalFlow PM............. ... ... ... ................ ... ... .....................................51

Uninstalling TotalFlow PM...... ... ... ... .................................. ... ... ... ... ....................53

INDEX

11.. BBeeffoorree IInnssttaalllliinngg TToottaallFFllooww PPMM

♦ Overview of TotalFlow PM

♦ Before Setting Up

♦ Installing Prerequisite Programs

OOvveerrvviieeww ooff TToottaallFFllooww PPMM

TotalFlow PM lets you manage your printing processes on up to five printers from a single Web

browser-based user interface. TotalFlow PM is installed as a server and the user interface acts as

a client.

TotalFlow PM provides a central location for assigning jobs to printers and managing print jobs. It

routes and tracks incoming, processing, and completed jobs and lets you edit job tickets until the

last minute. TotalFlow PM lets you change print order, change output printers, and reprint jobs

easily.

TotalFlow MR lets you do make-ready tasks such as editing, imposition, and changing page layout.

TotalFlow MR sends jobs with their job tickets to TotalFlow PM. TotalFlow MR and TotalFlow PM

work seamlessly to create jobs, apply make-ready settings, and send jobs to the best matching

printer.

TotalFlow PM also supports job submission by dragging and dropping jobs into hot folders. You

can also submit jobs from other systems by using the line printer daemon (LPD) protocol for file

transmission.

With networked communication to your printers, you can easily check printer and job status.

1 Before Installing TotalFlow PM

BBeeffoorree SSeettttiinngg UUpp

This section explains the setup flow and computer requirements of TotalFlow PM.

Read this section thoroughly before setting up this application.

SSeettuupp FFllooww

Set up TotalFlow PM in this order:

Step 1 Check the operation environment. Computer Re-

quirements, p.

Step 2 Install prerequisite programs. Installing Pre-

requisite Pro-

grams, p. 18

Step 3 If you are installing a patch, back up your data. Backing up Da-

ta, p. 22

Step 4 Install TotalFlow PM. Installing Total-

Flow PM, p. 24

Step 5 If you will use the LPD protocol to submit jobs to Total-

Flow PM, disable any other LPD server on the system

where you installed TotalFlow PM.

Disabling the

LPD Server, p.

Step 6 If you will use the LPD protocol to submit jobs, install

the LPR client.

Installing the

LPR Client, p.

Step 7 If you will use FTP to submit jobs to TotalFlow PM, in-

stall the FTP server.

Installing the

FTP Server, p.

Step 8 If you installed a patch, restore your data. Restoring Data,

p. 32

Step 9 Install a Web browser and configure the system where

you will access TotalFlow PM.

Configuring Cli-

ent Computers,

p. 36

Step 10 Log in to TotalFlow PM. Logging in to To-

talFlow PM, p.

Step 11 Configure TotalFlow PM. Configuring To-

talFlow PM, p.

51; see also

To-

talFlow PM Us-

er's Guide

Before Setting Up

CCoommppuutteerr RReeqquuiirreemmeennttss

To run TotalFlow PM, your computer must meet these requirements. Before setup, check that all

the requirements are met.

This table lists the requirements for the computer where you install TotalFlow PM:

IItteemm

RReeqquuiirreemmeennttss

Computer

• CPU: 2.4 GHz Quad Core recommended (minimum 2.4

GHz Dual Core)

• Main memory: 3 GB or higher

Hard disk 250 GB free space recommended (minimum 50 GB free

space)

Because TotalFlow PM does not check the space

available on the hard disk, you might be able to in-

stall and start TotalFlow PM with less space. If you

do, you will receive a Windows error message or a

database error message when the hard disk is full.

Operating system One of these:

• Windows XP Professional with Service Pack 3 (32-bit)

• Windows Server 2003 R2 Standard or Enterprise with

Service Pack 2 (32-bit or 64-bit)

• Windows Vista Enterprise or Ultimate (32-bit or 64-bit)

• Windows Vista Enterprise or Ultimate with Service Pack 1

or 2 (32-bit or 64-bit)

• Windows Server 2008 Standard or Enterprise with Service

Pack 2 (32-bit or 64-bit)

• Windows Server 2008 R2 Standard or Enterprise (64-bit)

• Windows Server 2008 R2 Standard or Enterprise with

Service Pack 1 (64-bit)

• Windows 7 Enterprise or Ultimate (32-bit or 64-bit)

• Windows 7 Enterprise or Ultimate with Service Pack 1 (32-

bit or 64-bit)

1 Before Installing TotalFlow PM

IItteemm

RReeqquuiirreemmeennttss

On 64-bit operating systems, TotalFlow PM oper-

ates in 32-bit mode.

File system NTFS recommended

TCP/IP ports

• TotalFlow PM user interface: 15080

•

User's Guide

in HTML format: 15888

• LPD server: 515

• FTP server: 20, 21

If your firewall is configured to block these ports, you must

open them. See the documentation for your firewall.

Prerequisite programs

• On Windows XP, Windows Services for UNIX Version 3.5

• On Windows Server 2003 R2:

– Windows Subsystem for UNIX-based Applications

– Utilities and Software Development Kit (SDK) for Sub-

system for UNIX-based Applications

• On Windows Vista or Windows Server 2008:

– Windows Subsystem for UNIX-based Applications

– Utilities and SDK for Subsystem for UNIX-based Appli-

cations in Microsoft Windows Vista SP1/Windows Serv-

er 2008 RTM

• On Windows Server 2008 R2 or Windows 7:

– Windows Subsystem for UNIX-based Applications

– Utilities and SDK for Subsystem for UNIX-based Appli-

cations in Microsoft Windows 7 and Windows Server

2008 R2

• On all operating systems, ActivePerl 5.14.2.1402 or later

This table lists the requirements for any computer that will access TotalFlow PM, including the

computer where TotalFlow PM is installed:

Computer Requirements

IItteemm

RReeqquuiirreemmeennttss

Operating system One of these:

• Windows XP Home or Professional with Service Pack 3

(32-bit)

• Windows XP Professional with Service Pack 2 (64-bit)

• Windows Server 2003 R2 Standard or Enterprise with

Service Pack 2 (32-bit or 64-bit)

• Windows Vista Home Basic, Home Premium, Business,

Enterprise, or Ultimate (32-bit or 64-bit)

• Windows Vista Home Basic, Home Premium, Business,

Enterprise, or Ultimate with Service Pack 1 or 2 (32-bit or

64-bit)

• Windows Server 2008 Standard or Enterprise with Service

Pack 2 (32-bit or 64-bit)

• Windows Server 2008 R2 Standard or Enterprise (64-bit)

• Windows Server 2008 R2 Standard or Enterprise with

Service Pack 1 (64-bit)

• Windows 7 Home Premium, Professional, Enterprise, or

Ultimate (32-bit or 64-bit)

• Windows 7 Home Premium, Professional, Enterprise, or

Ultimate with Service Pack 1 (32-bit or 64-bit)

Display 1280 × 1024 pixels or greater recommended (minimum 1024 ×

768 pixels)

Web browser One of these:

• Internet Explorer 6 with Service Pack 3, 7, 8, or 9

• Mozilla Firefox 10 or later

• Google Chrome 19.0 or later

Because TotalFlow PM operates in 32-bit mode,

you must install the 32-bit version of Internet Explor-

er or Firefox even if your operating system is 64-bit.

Chrome operates in 32-bit mode.

1 Before Installing TotalFlow PM

IItteemm

RReeqquuiirreemmeennttss

Supported languages

• English

• French

• German

• Italian

• Spanish

• Dutch

• Japanese

Associated applications

• Adobe Flash Player 10.1 or 10.2

Because TotalFlow PM operates in 32-bit mode,

you must install the 32-bit version of Adobe

Flash Player even if your operating system is 64-

bit.

Adobe Flash Player is integrated with Google

Chrome. If Chrome is your browser, you do not

need to install Adobe Flash Player separately.

• Adobe Reader 8, 9, or X

Adobe Reader is included in Adobe Acrobat. If

you have installed Adobe Acrobat 8, 9, or X, you

do not need to install Adobe Reader separately.

Computer Requirements

IInnssttaalllliinngg PPrreerreeqquuiissiittee PPrrooggrraammss

Before you install TotalFlow PM, you must install or activate these programs:

• On Windows XP, Windows Services for UNIX

• On Windows Server 2003 R2, Windows Vista, Windows Server 2008, Windows Server 2008

R2, or Windows 7:

– Windows Subsystem for UNIX-based Applications

– Utilities and SDK for Subsystem for UNIX-based Applications

• On all operating systems, ActivePerl 5.14.2.1402 or later

IInnssttaalllliinngg WWiinnddoowwss SSeerrvviicceess ffoorr UUNNIIXX

You must install Windows Services for UNIX (SFU) on Windows XP.

SFU is available in English and Japanese. Use the English version for operating sys-

tems in any language other than Japanese.

To install SFU:

1. Log in to Windows as an administrator.

2. Download SFU from the Microsoft Download Center at http://www.microsoft.com/download/en/

default.aspx.

3. Follow the instructions in the Microsoft Download Center to run the self-extracting download

file.

4. Run sseettuupp..eexxee.

We recommend that you accept the installer defaults. If you do a custom installation,

install at least the Base Utilities, Unix Perl, Interix GNU Utilities, and Client for NFS

components.

1 Before Installing TotalFlow PM

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Ricoh TotalFlow PM Installation guide

Ricoh TotalFlow PM Installation guide

Ricoh TotalFlow PM Installation guide

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