Advantech DNS-3200 User manual

Brand: Advantech

Model: DNS-3200

Type: User manual

DNS-3200

3U Dual Intel® Xeon™ Storage

Server with 15 SATA Channels

User’s Manual

DNS-3200 User’s Manual ii

The documentation and the software included with this product are copy-

righted 2005 by Advantech Co., Ltd. All rights are reserved. Advantech

Co., Ltd. reserves the right to make improvements in the products

described in this manual at any time without notice. No part of this man-

ual may be reproduced, copied, translated or transmitted in any form or

by any means without the prior written permission of Advantech Co., Ltd.

Information provided in this manual is intended to be accurate and reli-

able. However, Advantech Co., Ltd. assumes no responsibility for its use,

nor for any infringements of the rights of third parties, which may result

from its use.

Acknowledgements

Intel and Pentium are trademarks of Intel Corporation.

Microsoft Windows and MS-DOS are registered trademarks of Microsoft

Corp.

All other product names or trademarks are properties of their respective

owners.

Part No. 2002320010 1st Edition

Printed in Taiwan August 2005

iii

Product Warranty (3 years)

Advantech warrants to you, the original purchaser, that each of its prod-

ucts will be free from defects in materials and workmanship for three

years from the date of purchase.

This warranty does not apply to any products which have been repaired or

altered by persons other than repair personnel authorized by Advantech,

or which have been subject to misuse, abuse, accident or improper instal-

lation. Advantech assumes no liability under the terms of this warranty as

a consequence of such events.

Because of Advantech’s high quality-control standards and rigorous test-

ing, most of our customers never need to use our repair service. If an

Advantech product is defective, it will be repaired or replaced at no

charge during the warranty period. For out-of-warranty repairs, you will

be billed according to the cost of replacement materials, service time and

freight. Please consult your dealer for more details.

If you think you have a defective product, follow these steps:

1. Collect all the information about the problem encountered. (For

example, CPU speed, Advantech products used, other hardware

and software used, etc.) Note anything abnormal and list any

onscreen messages you get when the problem occurs.

2. Call your dealer and describe the problem. Please have your man-

ual, product, and any helpful information readily available.

3. If your product is diagnosed as defective, obtain an RMA (return

merchandise authorization) number from your dealer. This allows

us to process your return more quickly.

4. Carefully pack the defective product, a fully-completed Repair and

Replacement Order Card and a photocopy proof of purchase date

(such as your sales receipt) in a shippable container. A product

returned without proof of the purchase date is not eligible for war-

ranty service.

5. Write the RMA number visibly on the outside of the package and

ship it prepaid to your dealer.

DNS-3200 User’s Manual iv

Declaration of Conformity

This product has passed the CE test for environmental specifications

when shielded cables are used for external wiring. We recommend the use

of shielded cables. This kind of cable is available from Advantech. Please

contact your local supplier for ordering information.

This product has passed the CE test for environmental specifications. Test

conditions for passing included the equipment being operated within an

industrial enclosure. In order to protect the product from being damaged

by ESD (Electrostatic Discharge) and EMI leakage, we strongly recom-

mend the use of CE-compliant industrial enclosure products.

FCC Class A

Note: This equipment has been tested and found to comply with the limits

for a Class A digital device, pursuant to part 15 of the FCC Rules. These

limits are designed to provide reasonable protection against harmful

interference when the equipment is operated in a commercial environ-

ment. This equipment generates, uses, and can radiate radio frequency

energy and, if not installed and used in accordance with the instruction

manual, may cause harmful interference to radio communications. Opera-

tion of this equipment in a residential area is likely to cause harmful inter-

ference in which case the user will be required to correct the interference

at his own expense.

FCC Class B

This equipment has been tested and found to comply with the limits for a

Class B digital device, pursuant to part 15 of the FCC Rules. These limits

are designed to provide reasonable protection against harmful interfer-

ence in a residential installation. This equipment generates, uses and can

radiate radio frequency energy and, if not installed and used in accor-

dance with the instructions, may cause harmful interference to radio com-

munications. However, there is no guarantee that interference will not

occur in a particular installation. If this equipment does cause harmful

interference to radio or television reception, which can be determined by

turning the equipment off and on, the user is encouraged to try to correct

the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to

which the receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help.

Technical Support and Assistance

1. Visit the Advantech web site at www.advantech.com/support

where you can find the latest information about the product.

2. Contact your distributor, sales representative, or Advantech's cus-

tomer service center for technical support if you need additional

assistance. Please have the following information ready before you

call:

- Product name and serial number

- Description of your peripheral attachments

- Description of your software (operating system, version, applica-

tion software, etc.)

- A complete description of the problem

- The exact wording of any error messages

DNS-3200 User’s Manual vi

Document Feedback

To assist us in making improvements to this manual, we would welcome

comments and constructive criticism. Please send all such comments in

writing to: [email protected]

Unpacking Your ADVANTECH DNS-3200

Before removing your ADVANTECH DNS-3200 from the shipping car-

ton, you should thoroughly inspect the physical condition of the con-

tainer. The package of the ADVANTECH DNS-3200 should appear in

good condition when you receive it. If any excessive damage is found, do

not remove the components. Contact the place of purchase for further

instructions.

If the shipping container appears to be in good condition, unpack it and

verify that the ADVANTECH DNS-3200 and accessories are all there and

in good condition.

Packing List

Your ADVANTECH DNS-3200 package should contain the following

items:

3 x AC Power Cords

1 x Set HDD Screws

1 x Wrench

2 x Sets Rack Rail Assembly

2 x Front Brackets for Mounting Rack Rail

2 x Rear Brackets for Mounting Rack Rail

1 x Set Mounting Screws

1 x DNS-3200 unit

If an item is missing or damaged, please contact the place of purchase for

assistance. Retain the shipping container and packing material for reuse.

vii

Safety Instructions

1. Read these safety instructions carefully.

2. Keep this User's Manual for later reference.

3. Disconnect this equipment from any AC outlet before cleaning.

Use a damp cloth. Do not use liquid or spray detergents for clean-

ing.

4. For plug-in equipment, the power outlet socket must be located

near the equipment and must be easily accessible.

5. Keep this equipment away from humidity.

6. Put this equipment on a reliable surface during installation. Drop-

ping it or letting it fall may cause damage.

7. The openings on the enclosure are for air convection. Protect the

equipment from overheating. DO NOT COVER THE OPENINGS.

8. Make sure the voltage of the power source is correct before con-

necting the equipment to the power outlet.

9. Position the power cord so that people cannot step on it. Do not

place anything over the power cord.

10. All cautions and warnings on the equipment should be noted.

11. If the equipment is not used for a long time, disconnect it from the

power source to avoid damage by transient overvoltage.

12. Never pour any liquid into an opening. This may cause fire or elec-

trical shock.

13. Never open the equipment. For safety reasons, the equipment

should be opened only by qualified service personnel.

14. If one of the following situations arises, get the equipment checked

by service personnel:

a. The power cord or plug is damaged.

b. Liquid has penetrated into the equipment.

c. The equipment has been exposed to moisture.

d. The equipment does not work well, or you cannot get it to work

according to the user's manual.

e. The equipment has been dropped and damaged.

f. The equipment has obvious signs of breakage.

15. DO NOT LEAVE THIS EQUIPMENT IN AN ENVIRONMENT

WHERE THE STORAGE TEMPERATURE MAY GO BELOW -

DNS-3200 User’s Manual viii

20° C (-4° F) OR ABOVE 60° C (140° F). THIS COULD DAM-

AGE THE EQUIPMENT. THE EQUIPMENT SHOULD BE IN A

CONTROLLED ENVIRONMENT.

16. CAUTION: DANGER OF EXPLOSION IF BATTERY IS

INCORRECTLY REPLACED. REPLACE ONLY WITH THE

SAME OR EQUIVALENT TYPE RECOMMENDED BY THE

MANUFACTURER, DISCARD USED BATTERIES ACCORD-

ING TO THE MANUFACTURER'S INSTRUCTIONS.

The sound pressure level at the operator's position according to IEC 704-

1:1982 is no more than 70 dB (A).

DISCLAIMER: This set of instructions is given according to IEC 704-1.

Advantech disclaims all responsibility for the accuracy of any statements

contained herein.

Wichtige Sicherheishinweise

1. Bitte lesen sie Sich diese Hinweise sorgfältig durch.

2. Heben Sie diese Anleitung für den späteren Gebrauch auf.

3. Vor jedem Reinigen ist das Gerät vom Stromnetz zu trennen. Ver-

wenden Sie Keine Flüssig-oder Aerosolreiniger. Am besten dient

ein angefeuchtetes Tuch zur Reinigung.

4. Die NetzanschluBsteckdose soll nahe dem Gerät angebracht und

leicht zugänglich sein.

5. Das Gerät ist vor Feuchtigkeit zu schützen.

6. Bei der Aufstellung des Gerätes ist auf sicheren Stand zu achten.

Ein Kippen oder Fallen könnte Verletzungen hervorrufen.

7. Die Belüftungsöffnungen dienen zur Luftzirkulation die das Gerät

vor überhitzung schützt. Sorgen Sie dafür, daB diese Öffnungen

nicht abgedeckt werden.

8. Beachten Sie beim. AnschluB an das Stromnetz die AnschluBw-

erte.

9. Verlegen Sie die NetzanschluBleitung so, daB niemand darüber

fallen kann. Es sollte auch nichts auf der Leitung abgestellt werden.

10. Alle Hinweise und Warnungen die sich am Geräten befinden sind

zu beachten.

11. Wird das Gerät über einen längeren Zeitraum nicht benutzt, sollten

Sie es vom Stromnetz trennen. Somit wird im Falle einer Überspan-

nung eine Beschädigung vermieden.

12. Durch die Lüftungsöffnungen dürfen niemals Gegenstände oder

Flüssigkeiten in das Gerät gelangen. Dies könnte einen Brand bzw.

elektrischen Schlag auslösen.

13. Öffnen Sie niemals das Gerät. Das Gerät darf aus Gründen der ele-

ktrischen Sicherheit nur von authorisiertem Servicepersonal geöff-

net werden.

14. Wenn folgende Situationen auftreten ist das Gerät vom Stromnetz

zu trennen und von einer qualifizierten Servicestelle zu überprüfen:

a - Netzkabel oder Netzstecker sind beschädigt.

b - Flüssigkeit ist in das Gerät eingedrungen.

c - Das Gerät war Feuchtigkeit ausgesetzt.

d - Wenn das Gerät nicht der Bedienungsanleitung entsprechend

funktioniert oder Sie mit Hilfe dieser Anleitung keine Verbesse-

rung erzielen.

e - Das Gerät ist gefallen und/oder das Gehäuse ist beschädigt.

f - Wenn das Gerät deutliche Anzeichen eines Defektes aufweist.

15. VOSICHT: Explisionsgefahr bei unsachgemaben Austausch der

Batterie.Ersatz nur durch densellben order einem vom Hersteller

empfohlene-mahnlichen Typ. Entsorgung gebrauchter Batterien

navh Angaben des Herstellers.

16. ACHTUNG: Es besteht die Explosionsgefahr, falls die Batterie auf

nicht fach-männische Weise gewechselt wird. Verfangen Sie die

Batterie nur gleicher oder entsprechender Type, wie vom Hersteller

empfohlen. Entsorgen Sie Batterien nach Anweisung des Herstell-

ers.

Der arbeitsplatzbezogene Schalldruckpegel nach DIN 45 635 Teil 1000

beträgt 70 dB(A) oder weiger.

Haftungsausschluss: Die Bedienungsanleitungen wurden entsprechend

der IEC-704-1 erstellt. Advantech lehnt jegliche Verantwortung für die

Richtigkeit der in diesem Zusammenhang getätigten Aussagen ab.

DNS-3200 User’s Manual x

Safety Precaution - Static Electricity

Follow these simple precautions to protect yourself from harm and the

products from damage.

1. To avoid electrical shock, always disconnect the power from your

PC chassis before you work on it. Don't touch any components on

the CPU card or other cards while the PC is on.

2. Disconnect power before making any configuration changes. The

sudden rush of power as you connect a jumper or install a card may

damage sensitive electronic components.

Safety Information and Technical Specifications

Electrical Safety Guidelines

Checking the Power Cords

• Use the exact type of power cords as required.

• Be sure to use power cord(s) that came with safety certifications.

• The power cord(s) must be compliant with the AC voltage requirements

in your region.

• The power cord plug cap must have an electrical current rating that is at

least 125% of the electrical current rating of this product.

• The power cord plug cap that plugs into the AC receptacle on the power

supply must be an IEC 320, sheet C13, type female connector.

• Be sure to disconnect the power supply before accessing the DNS series

or its components.

• Plug the Power cord(s) into a socket that is properly grounded before

turning on the power.

Warning!: To avoid electrical shock, check the power cords

as follows:

General Electrical Safety Guidelines

• Be aware of the locations of the power switches on the chassis and in

the room, so you can disconnect the power supply if an accident occurs.

• Take extra precautionary measures when working with high voltage

components. It is not recommended to work alone.

• Before removing or installing main system components, be sure to dis-

connect the power first. Turn off the system before you disconnect the

PS.

• Use only one hand when working with powered-on electrical equip-

ment to avoid possible electrical shock.

• Use rubber mats specifically designed as electrical insulators when

working with computer systems.

• The power supply or power cord must include a grounding plug and

must be plugged into grounded outlets.

• Motherboard Battery: CAUTION - Make sure not to install the onboard

battery upside down to avoid possible explosion. Make sure that the

positive side should be facing up on the motherboard. This battery must

be replaced only with the same or an equivalent type recommended by

the manufacturer. Dispose of used batteries according to the manufac-

turer's instructions.

• CD-ROM Laser: CAUTION - Do not open the enclosures of power

supplies or CD-ROM to avoid injury.

Warning!: Follow the guidelines below to avoid possible

damages to the system or injury to yourself:

DNS-3200 User’s Manual xii

General Safety Guidelines

• Keep the area around the DNS series clean and free of clutter.

• To avoid injuries to the back, be sure to use your leg muscles, keep your

back straight, and bend your knees, when lifting the system.

• Avoid wearing loose clothing to preventing it from coming into contact

with electrical circuits or being pulled into a cooling fan.

• After removing the components or chassis covers from the system,

place them on a table for safeguard.

• Be sure to remove any jewelry or metal objects before working on the

chassis to avoid short circuits should these objects come into contact

with power circuits.

• After accessing the interior of the chassis, be sure to close the chassis

with chassis covers and secure the chassis to the racks with screws.

Warning!: Follow these rules to ensure general safety:

xiii

ESD Safety Guidelines

• Use a grounded wrist strap designed to prevent static discharge.

• Keep all components and printed circuit boards (PCBs) in their anti-

static bags until ready for use.

• Touch a grounded metal object before removing the board from the

antistatic bag.

• Do not let components or PCBs come into contact with your clothing,

which may retain a charge even if you are wearing a wrist strap.

• Touch a grounded metal object before removing the board from the

antistatic bag.

• Handle a board by its edges only; do not touch its components, periph-

eral chips, memory modules or contacts.

• When handling chips or modules, avoid touching their pins.

• Put the motherboard and peripherals back into their antistatic bags

when not in use.

• For grounding purposes, make sure your computer chassis provides

excellent conductivity between the power supply, the case, the mount-

ing fasteners and the motherboard.

Warning!: Electrostatic Discharge (ESD) can damage elec-

tronic components. To prevent damage to your

system board, it is important to handle it very

carefully. The following measures are generally

sufficient to protect your equipment from ESD.

DNS-3200 User’s Manual xiv

Operation Safety Guidelines

Before accessing the chassis:

1. Turn off all peripheral devices connected to the DNS series.

2. Press the power button to power off the system.

3. Unplug all power cords from the system or the wall outlets.

4. Disconnect all the cables and label the cables for easy identifica-

tion.

5. Use a grounded wrist strap designed to prevent static discharge

when handling components.

Removing the chassis covers:

After completing the above steps, you can remove the covers and install

components/peripheral devices into the chassis as described in Chapter 2.

1. Unlock and remove the screws and fasteners to remove the cover or

components.

2. Save all the screws and fasteners for later use. (If necessary, label

these screws or fasteners for easy identification.)

3. Follow the instructions given in Chapter 3 to remove the chassis

covers.

Warning!: For proper cooling, make sure to install all chas-

sis covers before turning on the system. If this

rule is not strictly followed, warranty may become

void. Do not open the casing of a power supply.

Power supplies can only be accessed and ser-

viced by a qualified technician of the manufac-

turer.

Warning!: To avoid personal injury and property damage,

please carefully follow all the safety steps listed

below:

Reinstalling the chassis covers:

To maintain proper system cooling and airflow, do not operate the system

without installing all chassis covers back to the chassis. To reinstall the

chassis covers, please follow the steps listed below:

1. Make sure that all components and devices are securely fastened on

the chassis and there are no loose parts/screws inside the chassis.

2. Make sure that all cables are properly connected to the connectors

and ports.

3. Use the original screws or fasteners to install the covers to the chas-

sis.

4. Be sure to lock the chassis or the system to prevent unauthorized

access.

5. For proper cooling, enclose the chassis with covers before operat-

ing the system.

Before installing the chassis into a rack:

1. Make sure that the rack is securely anchored onto an unmovable

surface or structure before installing the chassis into the rack.

2. Unplug the power cord(s) of the rack before installing the chassis

into the rack.

3. Make sure that the system is adequately supported. Make sure that

all the components are securely fastened to the chassis to prevent

components falling off from the chassis.

4. Be sure to install an AC Power Disconnect for the entire rack

assembly and this Power Disconnect must be clearly marked.

5. The rack assembly shall be properly grounded to avoid electric

shock.

6. The rack assembly must provide sufficient airflow to the chassis for

proper cooling.

Product Compliance Information

The DNS series Chassis is compliant with the following safety standards/

requirements:

DNS-3200 User’s Manual xvi

Product Safety

*Canada/USA--UL60 950-CSA60 950

*European Union--EN 60 950

*International--IEC 60 950

Electromagnetic Compatibility (EMC)-Emissions

*European Union--EN55022: 1994

*International--CISPR 22

*USA--Title 47 CFR, Part 15

Power Line Harmonics/Voltage Flicker

*European Union--EN61000-3-2/EN61000-3-3

*International--IEC61000-3-2

Electromagnetic Compatibility-Immunity

*European Union--EN55024: 1998

*International--CISPR 24

xvii Table of Contents

Contents

Chapter 1 Introduction ..................................................... 2

1.1 About the Product.............................................................. 2

1.1.1 Hardware Features ......................................................... 2

1.1.2 Software Features .......................................................... 3

1.1.3 System Protection .......................................................... 3

1.1.4 Product Appearance ....................................................... 5

Figure 1.1:DNS-3200 Front panel ................................. 5

Figure 1.2:DNS-3200 Rear panel .................................. 6

1.2 Panel Indicators................................................................. 7

Chapter 2 Chassis Description and Installation ........... 10

2.1 Chassis Description......................................................... 10

2.2 Chassis Installation.......................................................... 11

2.2.1 Important Safety Guidelines ........................................ 11

2.2.2 Tools Needed ............................................................... 12

2.2.3 Accessing the SCA Drive Tray and Installing a HDD 12

2.2.4 Accessing the 760W Power Supply ............................. 13

2.2.5 Rack Installation .......................................................... 17

Chapter 3 Configuration................................................. 24

3.1 Configuration Settings..................................................... 24

3.1.1 Turning the system on for the first time ...................... 24

3.1.2 WSS2003 Activation ................................................... 29

3.1.3 Network configuration setting ..................................... 34

Chapter 4 Managing Arrays and Disks......................... 40

4.1 RAID Minimum Disk Requirements .............................. 40

Table 4.1:Min and Max Disks for RAID levels ........... 40

4.2 Understanding Array and Disk States ............................. 40

4.3 Starting and Stopping Tasks............................................ 44

4.4 Working with Spares....................................................... 45

4.4.1 About Sparing Options ................................................ 45

4.4.2 Using Distributed Sparing ........................................... 46

4.4.3 Using Dedicated Sparing ............................................. 48

4.4.4 Using Global Sparing ................................................... 50

Chapter 5 Using the BIOS Configuration Utility ......... 52

5.1 When to Use the BIOS Configuration Utility ................. 52

5.2 Color Codes for the BIOS Array Config Utility ............. 53

5.3 Initializing Disks from the BIOS .................................... 53

5.4 Creating Arrays from the BIOS ...................................... 54

Figure 5.1: Create an array .......................................... 57

5.5 Deleting Arrays from the BIOS ...................................... 58

5.6 Swapping Arrays from the BIOS .................................... 58

Figure 5.2:Swap arrays ................................................ 59

DNS-3200 User’s Manual xviii

5.7 Hiding or Unhiding Arrays from the BIOS..................... 60

5.8 Viewing Disk Details from the BIOS ............................. 61

5.9 Viewing Array Details from the BIOS............................ 62

5.10 Rescanning All Channels from the BIOS ....................... 62

5.11 Changing Controller Options from the BIOS ................. 63

Figure 5.3:Change controller options .......................... 64

5.12 Continue Booting from the BIOS.................................... 65

Chapter 6 RAID Console Operations............................ 68

6.1 RAID Console Management ........................................... 68

6.1.1 Mirror Split .................................................................. 72

6.1.2 Online RAID Level Migration ..................................... 74

Chapter 7 System Maintenance ..................................... 78

7.1 System Protection & Repairs .......................................... 78

7.1.1 Operating System Split ................................................ 79

7.1.2 Operating System Swap ............................................... 81

7.1.3 Operating System Repair ............................................. 85

Appendix A Hardware Specifications............................... 90

Table A.1:Hardware Specifications ............................. 90

CHAPTER

Introduction

This section introduces the DNS-3200.

This section includes:

• Hardware Features

• Software Features

• Front and rear panel views

DNS-3200 User’s Manual 2

Chapter 1 Introduction

1.1 About the Product

This manual provides an introduction to the DNS-3200. It is one product

among the DNS Series of storage devices, specially designed for file

sharing with multi-platform file sharing support capabilities. Data storage

in the DNS can be partitioned either as application-based or user-based,

with each partition having its own security definitions. Remote access is

also supported allowing the administrator to manage remotely. In addi-

tion, backup and volume management can be done through a Web

browser-based GUI interface.

The DNS-3200 is available in two models:

• Model with 2 built-in U320 SCSI external ports

• Model without U320 SCSI external ports

1.1.1 Hardware Features

The DNS-3200 has the following standard hardware specifications:

• Intel 2.8 GHz Xeon EMT64 processor

x 1

• 1 GB DDRII 400 MHz ECC Reg SDRAM memory

• 1 to 15 7200 rpm SATA hot-plug hard disks

• 2 10/100/1000 WOL Ethernet controllers

The DNS-3200 has the following optional hardware configuration:

• Optional upgraded processor

• Optional expandable memory

• Optional expandable capacity

• 2 Ultra SC320 SCSI external ports for tape device or expansion unit

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Advantech DNS-3200 User manual

Advantech DNS-3200 User manual

Advantech DNS-3200 User manual

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