ETC vm-10 Installation guide

VM-10 USB Desktop Audio Device

Installation Guide

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VM-10 Installation Guide Rev 05.12 Page 2 of 19 Essential Trading Systems Corp.

Table of Contents

Introduction...........................................................................................................3

Parts List ...............................................................................................................3

Hardware Connections .......................................................................................4

Windows Audio Device Hardware Configuration ............................................4

WAVE 4.8 Desktop Communicator Software Configuration .......................10

Appendix .............................................................................................................15

Microsoft .NET Framework 4 (Option).........................................................15

ETC Driver Utility Installation (Option).........................................................15

Support................................................................................................................18

Specifications .....................................................................................................18

VM-10 Hardware Product Limited Warranty..................................................18

VM-10 Installation Guide Rev 05.12 Page 3 of 19 Essential Trading Systems Corp.

Introduction

ETC’s VM-10 programmable microphone is designed to integrate with virtually any 3

rd

party

desktop VoIP (Voice Over Internet Protocol) applications. For purposes of this guide, Twisted

Pair’s WAVE 4.8 Desktop Communicator is referenced. The VM-10 is ideal for situations where a

multi-channel, plug-n-play, desktop audio interface is needed. With virtually any USB (Universal

Serial Bus) compliant PC and VoIP desktop application software, the VM-10 enables “mouse free”

interaction on up to 10 channels of audio without the need to ‘point-and-click’ on the Desktop

Communicator itself. This allows the user to speak on the ‘hoots’ while performing other tasks on

the PC. The VM-10 has the ability to utilize your computer’s internal speakers, or power an

external set from the 3/8” jack on the back.

The following instructions will guide the user through configuring the microphone to interact with

WAVE 4.8.

I

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The application software versions used in this guide are Windows XP Pro, Microsoft .NET

Framework 4, and WAVE 4.8 (which requires Internet Explorer 7 or higher). If you are using any

other versions of these products your windows may look different. Linux is noted in this manual,

although the VM-10 has not been tested with it.

Parts List

The VM-10) (Figure A) comes equipped with a USB “A/B” 2.0 cable (Figure B) and ETC Utility disc

(Figure C)

Figure A Figure B Figure C

VM-10 Installation Guide Rev 05.12 Page 4 of 19 Essential Trading Systems Corp.

Hardware Connections

Plug the “A” end of the USB 2.0 cable into an available USB 2.0 port on your computer (Figure D)

and the “B” end into the back of the VM-10 (Figure E). Upon properly connecting the VM-10 it will

install automatically with Windows/Linux drivers when you power on your computer.

Figure D Figure E

Windows Audio Device Hardware Configuration

Click on

S

o

u

n

d

s

,

S

p

e

c

h

,

a

n

d

A

u

d

i

o

D

e

v

i

c

e

s

s icon located in the

C

o

n

t

r

o

l

P

a

n

e

l

(Figure 1).

Figure 1

VM-10 Installation Guide Rev 05.12 Page 5 of 19 Essential Trading Systems Corp.

Click on the

S

o

u

n

d

s

a

n

d

A

u

d

i

o

D

e

v

i

c

e

s

s icon (Figure 2). Check “

P

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v

o

l

u

m

e

i

c

o

n

i

n

t

h

e

t

a

s

k

b

a

r

r”

box so you can access these settings quicker in the future if needed (Figure 3).

Figure 2 Figure 3

To ensure proper VM-10 performance, sound card settings must be adjusted after initial device

installation (or sudden disconnect or power loss). Click on the

A

u

d

i

o

o tab (Figure 4). Click on the

D

e

f

a

u

l

t

d

e

v

i

c

e

e drop down menu (Figure 5) and choose default speakers (not ETC UPM-10) for

your system. Return to the Volume tab

Figure 4 Figure 5

VM-10 Installation Guide Rev 05.12 Page 6 of 19 Essential Trading Systems Corp.

Click on the

A

d

v

a

n

c

e

d

d button in the

D

e

v

i

c

e

v

o

l

u

m

e

e box (Figure 6). The ETC VM-10

S

p

e

a

k

e

r

r mixer

window will open. If your window does NOT show a

M

i

c

r

o

p

h

o

n

e

e device you will need to activate it.

From the

O

p

t

i

o

n

s

s drop down menu choose

P

r

o

p

e

r

t

i

e

s

s (Figure 7).

Figure 6 Figure 7

In the

P

r

o

p

e

r

t

i

e

s

s window

check the

M

i

c

r

o

p

h

o

n

e

e box (Figure 8) then click the

O

K

K button (Figure 9).

Figure 8 Figure 9

VM-10 Installation Guide Rev 05.12 Page 7 of 19 Essential Trading Systems Corp.

You will see a

M

i

c

r

o

p

h

o

n

e

e device for ETC VM-10 in the

S

p

e

a

k

e

r

r window. Using your cursor, move

the

S

p

e

a

k

e

r

(master) volume lever up to the recommended playback level shown (Figure 10)

Figure 10

The

M

i

c

r

o

p

h

o

n

e

volume lever must be down all the way and the Microphone Mute box must

c

h

e

c

k

e

d

(

F

i

g

u

r

e

1

)

F

i

g

u

r

e

1

VM-10 Installation Guide Rev 05.12 Page 8 of 19 Essential Trading Systems Corp.

ATTENTION:

The Microphone Mute

box must be checked.

Failure to check the Microphone

Mute box will result in significant

echo, feedback, or signal

cancellation on the network.

The Recording volume for the VM-10 can now be adjusted. From the

O

p

t

i

o

n

s

s drop down menu

choose

P

r

o

p

e

r

t

i

e

s

s (Figure 12).

Figure 12

VM-10 Installation Guide Rev 05.12 Page 9 of 19 Essential Trading Systems Corp.

In the

P

r

o

p

e

r

t

i

e

s

s window click on the

R

e

c

o

r

d

i

n

g

g circle (Figure 13). Click the

O

K

button (Figure 14).

.

Figure 13 Figure 14

The

W

a

v

e

I

n

n (recording level) window will appear. Adjust the volume to the recommended level

(Figure 15). Close out the

W

a

v

e

I

n

n window (Figure 16), and any other windows left open.

Figure 15 Figure 16

NOTE: The VM-10 utilizes standard Windows/Linux USB audio device drivers. If the unit is

disconnected without using the ETC Utility, the settings may revert to default levels. These levels

should be checked upon reconnection in the event the VM-10 becomes suddenly disconnected or

loses power.

VM-10 Installation Guide Rev 05.12 Page 10 of 19 Essential Trading Systems Corp.

WAVE 4.8 Desktop Communicator Software Configuration

The VM-10 is now ready to be configured for use with WAVE. The

W

A

V

E

D

e

s

k

t

o

p

C

o

m

u

n

i

c

a

t

o

r

can be started by clicking on the WAVE icon. The first screen to appear in

W

A

V

E

D

e

s

k

t

o

p

C

o

m

u

n

i

c

a

t

o

r

r is your

L

o

g

i

n

n screen. Click on the

S

e

r

v

e

r

:

: drop down menu and choose the correct

WAVE Management Server URL or address (Figure 17). Click on the

U

s

e

r

N

a

m

e

:

: drop down menu

and type in or choose the correct name (Figure 18).

Figure 17 Figure 18

Type in the correct

P

a

s

w

o

r

d

:

: (Figure 19). Click on the

N

e

t

w

o

r

k

A

d

a

p

t

e

r

:

: and choose the correct

adapter (Figure 20)

Figure 19 Figure 20

VM-10 Installation Guide Rev 05.12 Page 11 of 19 Essential Trading Systems Corp.

.Click the

L

o

g

i

n

n button (Figure 21) The

P

r

o

f

i

l

e

S

e

l

e

c

t

i

o

n

n window will open. Click on

Z

o

n

e

:

: and

choose the correct network zone (Figure 22)

Figure 21 Figure 22

Click the

O

K

K button (Figure 23) and wait for the

W

A

V

E

D

e

s

k

t

o

p

C

o

m

u

n

i

c

a

t

o

r

r window to open.

The

W

A

V

E

D

e

s

k

t

o

p

C

o

m

u

n

i

c

a

t

o

r

r window will open showing no assigned channels. To begin

configuration click on the “

W

W” button (Figure 24).

Figure 23 Figure 24

VM-10 Installation Guide Rev 05.12 Page 12 of 19 Essential Trading Systems Corp.

Click on Channels & Tabs in the Preferences menu (Figure 25)

Figure 25

The Channels & Tabs window will open showing the

U

n

a

s

i

g

n

e

d

C

h

a

n

e

l

s

.

C

l

i

c

k

o

n

t

h

e

f

i

r

s

t

c

h

a

n

e

l

y

o

u

w

a

n

t

o

a

c

t

i

v

a

t

e

(

H

o

t

1

i

n

t

h

i

s

e

x

a

m

p

l

e

)

(

F

i

g

u

r

e

2

6

)

.

. Click on the

A

d

c

h

a

n

e

l

t

o

t

a

b

arrow to add the channel to

C

h

a

n

e

l

T

a

b

s

(

(default

T

a

b

1

)

(

(Figure 27

)

).

Figure 26 Figure 27

VM-10 Installation Guide Rev 05.12 Page 13 of 19 Essential Trading Systems Corp.

Click on the next channel you want to activate (Hoot 2 in this example) and click on the

A

d

c

h

a

n

e

l

t

o

t

a

b

b arrow to add the channel to

C

h

a

n

e

l

T

a

b

s

(

(default

T

a

b

1

)

) (Figure 28). Repeat the

procedure until you have activated all desired channels. To arrange the channels in the order you

want (this is how they will display in your

W

A

V

E

D

e

s

k

t

o

p

C

o

m

u

n

i

c

a

t

o

r

window) use the

M

o

v

e

d

o

w

n

n or

M

o

v

e

u

p

p arrow (Figure 29)

Figure 28 Figure 29

Click the

A

u

d

i

o

o tab. From the

S

p

e

a

k

e

r

s

:

: drop down menu choose the audio speakers you are

using now (Figure 30). From the

M

i

c

r

o

p

h

o

n

e

:

drop down menu choose ETC VM-10 (Figure 31).

Figure 30 Figure 31

VM-10 Installation Guide Rev 05.12 Page 14 of 19 Essential Trading Systems Corp.

Click the

H

o

t

K

e

y

s

s tab and scroll to the bottom of the list. Click on the

T

a

l

k

o

n

C

h

a

n

e

l

:

: you want to

program (Hoot 1 in this example) (Figure 30.) Press the

1

k

e

y

o

n

t

h

e

V

M

-

1

0

to program

T

a

l

k

o

n

C

h

a

n

e

l

:

(

H

o

t

1

i

n

t

h

i

s

e

x

a

m

p

l

e

)

). The pre-programmed Hot Keys sequence will appear next to the

programmed channel

(

(Figure 31)

.

Check the

S

y

s

t

e

m

-

w

i

d

e

(

a

l

a

p

l

i

c

a

t

i

o

n

s

)

) check box (Figure 31).

This allows operation of a minimized Wave client. Repeat this procedure until all channels have

been programmed.

Figure 30 Figure 31

Click the

O

K

K button to save changes and close the

P

r

e

f

e

r

e

n

c

e

s

s screen (Figure 32). The

W

A

V

E

D

e

s

k

t

o

p

C

o

m

u

n

i

c

a

t

o

r

r screen will appear will all programmed channels. You can transmit audio

three ways: by clicking on the

T

a

l

k

k button (Figure 33), pressing the VM-10 Microphone button, or

using the hot keys sequence on the keyboard.

Figure 32 Figure 33

VM-10 Installation Guide Rev 05.12 Page 15 of 19 Essential Trading Systems Corp.

Appendix

Microsoft .NET Framework 4 (Option)

Note: The following steps are highly recommended if the microphone will be unplugged on a

regular basis.

When a USB audio device is disconnected the volume levels usually revert back to the factory

default settings. For maximum ETC equipment operation, these levels need to be set and stay

constant. The provided ETC Utility (installed later in this guide) uses Microsoft’s .NET Framework

4 to achieve this. Microsoft's .NET Framework 4 is free and can be downloaded at

http://www.microsoft.com/NET/

ETC Driver Utility Installation (Option)

ETC’s Driver Utility makes sure the volume settings remain constant. This is a service running in

Windows, not actually a driver in the strict sense. As the volume changes these values are written

to the Registry. When a microphone is removed and later re-plugged, the previous volume levels

are read out of the registry and set in the Windows mixer panel.

Insert the provided Utility disc (Figure C, pg. 3) and open the

U

S

B

P

r

o

d

u

c

t

s

2

2 folder (Figure 44). In

the

U

S

B

P

r

o

d

u

c

t

s

2

2 folder, open the

E

T

C

D

r

i

v

e

r

r Folder (Figure 45)

.

Figure 44 Figure 45

VM-10 Installation Guide Rev 05.12 Page 16 of 19 Essential Trading Systems Corp.

In the ETC Driver folder click on the

W

i

n

d

o

w

s

I

n

s

t

a

l

e

r

P

a

c

k

a

g

e

e icon (Figure 46). In the

E

T

C

V

o

l

u

m

e

C

o

n

t

r

o

ol window click on the

R

e

p

a

i

r

E

T

C

V

o

l

u

m

e

C

o

n

t

r

o

l

l circle (Figure 47).

Figure 46 Figure 47

Click the

F

i

n

i

s

h

h button (Figure 48). When

I

n

s

t

a

l

a

t

i

o

n

C

o

m

p

l

e

t

e

is shown

,

click the

C

l

o

s

e

e button

(Figure 49). The actual Batch file must be started now.

Figure 48 Figure 49

VM-10 Installation Guide Rev 05.12 Page 17 of 19 Essential Trading Systems Corp.

In the

E

T

C

D

r

i

v

e

r

r window click on the

S

t

a

r

t

t MS_DOS Batch file icon (Figure 50). The

C

:

\

W

I

N

D

O

W

S

\

s

y

s

t

e

m

3

2

\

c

m

d

.

e

x

e

e window will open and run through the process of activating the

volume control service (Figure 51).

Figure 50 Figure 51

When the process stops, close the window. To verify the volume control service is running, check

for the

E

T

C

C icon in the system tray (the lower right corner of the screen by the clock) (Figure 52).

Figure 52

USB Microphone Removal Procedure (Option)

By right clicking on the

E

T

C

icon in the system tray (Figure 52, pg 22), the

U

n

p

l

u

g

M

i

c

r

o

p

h

o

n

e

dialog box opens. Click on

U

n

p

l

u

g

M

i

c

r

o

p

h

o

n

e

(Figure 53). The Volume Control window will open.

Click the

O

K

K button (Figure 54). A

D

i

s

c

o

n

e

c

t

C

o

m

p

l

e

t

e

e message will appear in the

V

o

l

u

m

e

C

o

n

t

r

o

l

l window (Figure 55).

Figure 53 Figure 54 Figure 55

The Disconnect Complete window will self close as soon as the process is successfully stopped.

The ETC Volume Control service will automatically restart the next time a microphone is plugged

in.

VM-10 Installation Guide Rev 05.12 Page 18 of 19 Essential Trading Systems Corp.

Support

For immediate assistance, please contact your local IT helpdesk. For further assistance you may

contact ETC at: [email protected] Please include your name, location, and a brief

description of the problem you are having.

Specifications

Frequency Response: 150 – 6kHz

Distortion .05% at max output

5 VDC USB Powered

Size: 4”W x 7”D x 2”H

Weight: 1.75 LB

150mA Nominal Current Consumption

8 BTUs per Hour Output

175 Hz – 6.5 KHz Bandwidth Limited Frequency Response

568b compliant RJ-45

VM-10 Hardware Product Limited Warranty

ETC warrants that your ETC hardware product shall be free from defects in material and workmanship for

the length of time specified in the Warranty Periods below, beginning from the date of purchase. Except

where prohibited by applicable law, this warranty is nontransferable and is limited to the original purchaser.

This warranty gives you specific legal rights, and you may also have other rights that vary under local laws

Remedies

ETC’s entire liability and your exclusive remedy for any breach of warranty shall be, at ETC’s option, (1) to

repair or replace the hardware, or (2) to refund the price paid, provided that the hardware is returned to the

point of purchase or such other place as ETC may direct with a copy of the sales receipt or dated itemized

receipt. Shipping and handling charges may apply except where prohibited by applicable law. ETC may, at

its option, use new or refurbished or used parts in good working condition to repair or replace any hardware

product. Any replacement hardware product will be warranted for the remainder of the original warranty

period or thirty (30) days, whichever is longer or for any additional period of time that may be applicable in

your jurisdiction. This warranty does not cover problems or damage resulting from (1) accident, abuse,

misapplication, or any unauthorized repair, modification or disassembly; (2) improper operation or

maintenance, usage not in accordance with product instructions or connection to improper voltage supply;

or (3) use of consumables, such as replacement batteries, not supplied by ETC except where such

restriction is prohibited by applicable law.

How to Obtain Warranty Support

Before submitting a warranty claim, we recommend you contact ETC support at [email protected]

for technical assistance. Valid warranty claims are generally processed through the point of purchase

during the first thirty (30) days after purchase; however, this period of time may vary depending on where

you purchased your product – please check with ETC for details. Warranty claims or other product related

questions should be addressed directly to ETC. The addresses and customer service contact information

for ETC can be found in the documentation accompanying your product and on the web at

www.essentialtel.com.

VM-10 Installation Guide Rev 05.12 Page 19 of 19 Essential Trading Systems Corp.

Limitation of Liability

ETC SHALL NOT BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL OR CONSEQUENTIAL

DAMAGES WHATSOEVER, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, REVENUE OR

DATA (WHETHER DIRECT OR INDIRECT) OR COMMERCIAL LOSS FOR BREACH OF ANY EXPRESS

OR IMPLIED WARRANTY ON YOUR PRODUCT EVEN IF ETC HAS BEEN ADVISED OF THE

POSSIBILITY OF SUCH DAMAGES. Some jurisdictions do not allow the exclusion or limitation of special,

indirect, incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Notice

©

Essential Trading Systems Corps. All intellectual property rights in this publication are owned by Essential

Trading Systems Corps. and are protected by United States copyright laws, other applicable copyright laws

and international treaty provisions. Essential Trading Systems Corps. Retains all rights not expressly

granted. No part of this publication may be reproduced in any form whatsoever or used to make any

derivative work without prior written approval by Essential Trading Systems Corps. No representation of

warranties for fitness for any purpose other than what is specifically mentioned in this guide is made either

by Essential Trading Systems Corps. or its agents. Essential Trading Systems Corp. reserves the right to

revise this publication and make changes without obligation to notify any person of such revisions or

changes. Essential Trading Systems Corps. may make improvements or changes in the product(s) and/or

Endorsement of ETC or ETC’s products is not implied by use of other companies product names.

To ensure highest quality, ETC reserves the right to change product specifications at any time.

Windows® is a registered trademark of Microsoft Corporation in the United States and other countries

Linux® is a registered trademark of Linus Torvalds.

WAVE® is a registered trademark of Twisted Pair Solutions

ETC vm-10 Installation guide

ETC vm-10 Installation guide

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