Palm Tungsten E Owner's manual

Handbook for the Palm

T

ungsten E Handheld

TM

Copyright

are registered trademarks, and Palm, Tungsten, and VersaMail are trademarks of Palm, Inc. All other brands

are trademarks or registered trademarks of their respective owners. MPEG Layer-3 audio decoding

technology licensed from Fraunhofer IIS and Thompson.

Disclaimer and Limitation of Liability

Palm, Inc. assumes no responsibility for any damage or loss resulting from the use of this handbook.

Palm assumes no responsibility for any loss or claims by third parties which may arise through the use of

this software. Palm, Inc. assumes no responsibility for any damage or loss caused by deletion of data as a

result of malfunction, dead battery, or repairs. Be sure to make backup copies of all important data on other

media to protect against data loss.

IMPORTANT Please read the End User Software License Agreement with this product before using the

accompanying software program(s). Using any part of the software indicates that you accept the terms of the

End User Software License Agreement.

PN: 407-5635A-US

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Chapter 1: Setting Up Your Palm™ Tungsten™ E Handheld . . . . . . . . . . . . 1

System requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Minimum requirements: Windows computers . . . . . . . . . . . . . . . . . . . . . . . . 1

Minimum requirements: Mac computers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Upgrade information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Step 1: Charge your handheld . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Step 2: Set up your handheld . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Step 3: Install software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Step 4: Connect the HotSync cable to the computer . . . . . . . . . . . . . . . . . . . . . . 3

Step 5: Perform a HotSync operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Congratulations! . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Chapter 2: Exploring Your Handheld . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Locating front panel controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Locating top panel components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Locating back panel components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Locating bottom panel components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Adjusting brightness . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Adding an expansion card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Tapping and typing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Elements of the handheld interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Using the navigator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Additional software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Chapter 3: Entering Data on Your Handheld . . . . . . . . . . . . . . . . . . . . . . . . 17

Using the onscreen keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Using Graffiti

®

2 writing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Writing in Graffiti 2 input areas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Graffiti 2 character set . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Graffiti 2 ShortCuts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Beaming data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Sending data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Using your computer keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

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Importing data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Importing data from a Windows computer . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Importing data from a Mac computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Chapter 4: Working with Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Opening applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Opening expansion card applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Switching between applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Categorizing applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Copying applications to or from an expansion card . . . . . . . . . . . . . . . . . . . . . 34

Selecting copy settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Using menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Graffiti 2 menu commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Performing common tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Creating records . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Editing records . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Deleting records . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Purging records . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Categorizing records . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Finding information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Sorting lists of records . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Attaching notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Choosing fonts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Receiving alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Hiding or masking private records . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Installing and removing applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Installing files and add-on applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Installing applications and files on a Windows computer . . . . . . . . . . . . . 52

Palm Quick Install tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Installing applications and files on a Mac computer . . . . . . . . . . . . . . . . . . 56

Removing applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Removing Palm Desktop software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Chapter 5: Using Calendar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Working in Agenda View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Setting Agenda View display options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Working in Day View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Setting Day View display options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Scheduling an event . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

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Scheduling repeating or continuous events . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Setting an alarm for an event . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Setting an event location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Rescheduling an event . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Using categories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Working in Week View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Working in Month View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Setting Month View display options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Working in Year View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Spotting event conflicts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Beaming events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Viewing birthday events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Using Calendar menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Record menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Option menu/Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Chapter 6: Using Card Info . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Reviewing Card information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Renaming a card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Formatting a card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Managing expansion cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Using Card Info menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Card menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Chapter 7: Using Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Creating a contact . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Displaying additional contact fields . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

Selecting field types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

Changing Contact details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

Creating a business card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

Making connections from Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

Using Contacts menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

Chapter 8: Using Expense . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

Adding expense items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

Changing the date of an Expense item . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

Entering receipt details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

Customizing the Currency pick list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

Changing the default currency . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

Defining a custom currency symbol . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

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Setting Show Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

Working with Expense data on your computer . . . . . . . . . . . . . . . . . . . . . . . . . 96

Displaying the euro on your computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

Printing the euro . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

Using Expense menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

Options menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

Chapter 9: Using Memos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

Creating memos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

Reviewing memos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

Using Memos menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

Record menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

Options menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

Chapter 10: Using Note Pad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

Creating a note . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

Changing Note Pad color settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

Setting an alarm for a note . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

Using Note Pad menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

Record menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

Options menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

Chapter 11: Using Palm™ Photos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109

Viewing photos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109

Viewing photos in Thumbnail view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109

Viewing photos in List view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110

Viewing a slide show . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

Rotating photos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112

Viewing photo information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112

Creating an album . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

Filing photos in albums . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114

Copying photos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114

Renaming or deleting an album . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115

Beaming photos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116

Deleting photos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116

Working with photos on your computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117

Using Palm Photos menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118

Options menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118

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Chapter 12: Using Tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119

Creating tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120

Setting priority . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120

Checking off a task . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

Changing task details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

Setting a due date . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122

Setting an alarm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122

Scheduling repeating tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123

Display options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124

Using the display filters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124

Setting Tasks Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125

Chapter 13: Using Palm™ VersaMail™ Personal E-mail Software . . . . . 127

VersaMail application features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127

Getting started with the VersaMail application . . . . . . . . . . . . . . . . . . . . . . . . 127

Synchronizing an existing username . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128

Upgrading a MultiMail/VersaMail database . . . . . . . . . . . . . . . . . . . . . . . 128

Setting up and managing e-mail accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128

Account and connection types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129

Network e-mail account prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129

Creating an e-mail account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132

Editing e-mail accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140

Deleting an e-mail account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141

Selecting a different service for a given e-mail account . . . . . . . . . . . . . . . 142

Adding ESMTP to an account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143

Troubleshooting account access problems . . . . . . . . . . . . . . . . . . . . . . . . . . 145

Getting, sending, and managing e-mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145

Getting e-mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145

Auto get mail with notification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148

Reading e-mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155

Creating and editing mail folders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165

Creating and sending new e-mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167

Working with URLs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179

Working with attachments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179

Deleting messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189

Emptying the trash . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192

Marking messages as read or unread . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193

Setting preferences for getting and deleting e-mail . . . . . . . . . . . . . . . . . . 194

Adding or updating a Contacts record directly from a message . . . . . . . 195

Contents

viii

Synchronizing e-mail between the handheld and the desktop . . . . . . . . . . . 196

Configuring account settings in HotSync Manager . . . . . . . . . . . . . . . . . . 196

Setting synchronization options and account settings . . . . . . . . . . . . . . . . 197

Synchronizing an account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 208

Using SSL with the conduit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 209

Chapter 14: Using World Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 211

Viewing the time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 212

Setting the primary location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 212

Choosing a different primary location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214

Setting the secondary locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214

Adding a location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215

Modifying a location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 216

Removing a location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 216

Setting an alarm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217

Using World Clock menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 218

Chapter 15: Performing HotSync

®

Operations . . . . . . . . . . . . . . . . . . . . . 219

Conducting HotSync operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 219

Performing a HotSync operation: Windows computers . . . . . . . . . . . . . . 219

Performing a HotSync operation: Mac computers . . . . . . . . . . . . . . . . . . . 222

Customizing HotSync application settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . 224

Conducting infrared HotSync operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 226

Preparing your computer for infrared communication . . . . . . . . . . . . . . . 226

Performing an infrared HotSync operation . . . . . . . . . . . . . . . . . . . . . . . . . 228

Returning to cable HotSync operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . 229

Conducting network HotSync operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 229

Connecting to your company’s dial-in server . . . . . . . . . . . . . . . . . . . . . . . 229

Selecting the conduits for a network HotSync operation . . . . . . . . . . . . . . 232

Performing a network HotSync operation . . . . . . . . . . . . . . . . . . . . . . . . . . 233

Using File Link . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 233

Creating a user profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 233

Performing the first HotSync operation with a user profile . . . . . . . . . . . 235

Chapter 16: Setting Preferences for Your Handheld . . . . . . . . . . . . . . . . . 237

Setting General Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 238

Date & Time Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 238

Digitizer Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 240

Formats Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 240

Graffiti 2 Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 242

Contents

ix

Keylock Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 242

Power Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 243

Security Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 244

Sounds & Alerts Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 251

Writing Area Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 252

Setting Communication Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 253

Connection Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 253

Network Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 254

TCP/IP troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 266

Setting Personal Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 267

Buttons Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 267

Color Theme Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 269

Owner Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 269

ShortCuts Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 270

Appendix A: Maintaining Your Handheld . . . . . . . . . . . . . . . . . . . . . . . . . 273

Caring for your handheld . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 273

Prolonging battery life . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 274

Resetting your handheld . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 274

Performing a soft reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 275

Performing a hard reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 275

Appendix B: Frequently Asked Questions . . . . . . . . . . . . . . . . . . . . . . . . . 279

Software installation problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 280

Operating problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 282

Tapping and writing problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 283

Application problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 284

HotSync problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 285

Beaming problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 289

E-mail problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 289

Recharging problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 291

Password problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 291

Problems with incompatible applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 292

Finding a third-party application that is causing a problem . . . . . . . . . . . 292

Technical support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 293

Product Regulatory Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 295

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 297

Contents

x

1

CHAPTER 1

Setting Up Your Palm

™

Tungsten

™

E Handheld

Your new Palm™ Tungsten™ E handheld helps you stay organized and on time;

keep track of contacts; enjoy audio, video, and gaming entertainment applications;

and more. Note that to use some of your handheld’s features, you need to install

software from the Software Installation CD-ROM that came with your handheld or

download software from the Internet. Read this handbook and the software

documentation that is installed in the Palm folder on your desktop computer from

the CD-ROM (see “Step 3: Install software” later in this chapter) for details.

System requirements

Palm™ Desktop software contains all of the applications you need to set up and

operate your handheld. You must install this software on your desktop computer

before you can use your handheld. To install and operate Palm Desktop software,

your computer system must meet the requirements described in this section.

Minimum requirements: Windows computers

The minimum requirements for Windows computers are as follows:

■ A Pentium-class PC running one of the following operating systems:

–Windows 98

–Windows ME

– Windows 2000 Pro (requires administrator rights to install

Palm Desktop software)

– Windows XP Home or Pro (requires administrator rights to install

Palm Desktop software)

■ Internet Explorer 4.01 with SP2 or later

■ 60 megabytes (MB) available hard disk space

■ VGA monitor or better

■ CD-ROM or DVD-ROM drive for installing Palm Desktop software from the

included CD-ROM; or, you can download Palm Desktop software from

www.palm.com

■ Mouse

■ One available USB port

Chapter 1 Setting Up Your Palm™ Tungsten™ E Handheld

2

Minimum requirements: Mac computers

The minimum requirements for Mac computers are as follows:

■ Mac computer or compatible with a PowerPC processor

■ Mac OS 9.1 or later with 12MB available memory or Mac OS X, version 10.1.2 to

10.2.6 (Mac OS X requires administrator rights to install Palm Desktop software)

■ 25MB available hard disk space

■ Monitor that supports screen resolution of 800 x 600 or better

■ CD-ROM or DVD-ROM drive for installing Palm Desktop software from the

included CD-ROM; or, you can download Palm Desktop software from

www.palm.com

■ Mouse

■ One available USB port

Upgrade information

If you already own a Palm OS

®

handheld, perform a HotSync

®

operation with

your old handheld and Palm Desktop software. Then follow the setup instructions

below.

Step 1: Charge your handheld

a. Connect the charging cable to a power source.

b. Connect your handheld to the cable for at least three hours for an initial charge.

c. After your handheld is charged, disconnect the handheld from the cable and

follow the steps below.

NOTE

To keep the battery fully charged, we recommend connecting your

handheld to a cable that is connected to a power source whenever you are not

using it.

Step 2: Set up your handheld

3

Step 2: Set up your handheld

a. Press the power button to turn on your handheld.

If your handheld does not turn on, see “Operating problems” in Appendix B.

b. Slide the stylus out of the storage slot.

c. Hold the stylus as you would a pen or pencil, and use it to follow the onscreen

directions.

Step 3: Install software

a. After setting up your handheld, insert the Software Installation CD-ROM into

your computer’s CD-ROM drive.

b. Windows: Follow the onscreen instructions, which guide you through installing

Palm Desktop software.

Mac: Double-click the Software Installation CD icon that appears on the

desktop, and then double-click the Palm Desktop Installer icon.

NOTE

You need administrator rights to install Palm Desktop software on a

computer running Windows 2000/XP or Mac OS X.

Step 4: Connect the HotSync cable to the computer

a. Locate the USB icon and ports on your computer.

b. Plug the USB connector on the HotSync cable into a USB port on your computer.

Stylus

Power button

Chapter 1 Setting Up Your Palm™ Tungsten™ E Handheld

4

c. Connect the HotSync cable to your handheld.

d. Press the power button to turn on your handheld.

Step 5: Perform a HotSync operation

HotSync operations transfer information between your handheld and Palm

Desktop software on your computer. This is called synchronizing your data.

Performing HotSync operations ensures that you always have a backup copy of the

information that you enter on your handheld. You can also use Palm Desktop

software to enter information on your desktop computer, and then transfer the

information to your handheld through a HotSync operation.

To perform a HotSync operation:

1. Connect the HotSync cable to your handheld and your computer.

2. Turn on your handheld.

3. Tap the Star icon to begin the HotSync operation.

See “HotSync problems” in Appendix B if you experience problems performing a

HotSync operation.

Congratulations!

5

Congratulations!

You’ve set up your handheld, installed Palm Desktop software, and performed

your first HotSync operation. For comprehensive information about using your

handheld, continue reading this electronic handbook.

For more information about using Palm Desktop software, see the following:

■ The online Help for Palm Desktop software. To access the online Help, go to the

Help menu in Palm Desktop software.

■ Mac: The electronic Palm Desktop Software for the Macintosh User’s Guide. To

access this guide, open the Palm folder, and then open the Documentation

folder. Double-click the file Palm Desktop.pdf.

Chapter 1 Setting Up Your Palm™ Tungsten™ E Handheld

6

7

CHAPTER 2

Exploring Your Handheld

Your Palm™ Tungsten™ E handheld can help you stay organized, on time, and up

to date with daily tasks while you are away from your desk. Use your new

handheld to enter your schedule; maintain contact names, addresses, and phone

numbers; prioritize and assign due dates for tasks; jot quick notes and create text

memos; listen to MP3 music files; and much more.

To use some of your handheld’s features, you must install software from the

CD-ROM that comes with your handheld. See “Additional software” later in this

chapter for information.

Locating front panel controls

Screen

Input area

Application

buttons

Navigator

Star icon

Chapter 2 Exploring Your Handheld

8

Locating top panel components

Screen

Displays the applications and information stored on your

handheld.

Star icon

Tap this icon to perform a HotSync

®

operation.

Input area

The area where you write letters and numbers using the

Graffiti

®

2 alphabet. See “Using Graffiti

®

2 writing” in

Chapter 3 to learn how to write Graffiti 2 characters.

Navigator

Enables you to select and display records on your handheld

screen. See “Using the navigator” later in this chapter for

additional information, and look for tips throughout this

handbook.

Application buttons

Activate the individual handheld applications that

correspond to the icons on the buttons: Calendar, Contacts,

Tasks, and Note Pad. See “Buttons Preferences” in

Chapter 16 for details on reassigning these buttons to

activate any application on your handheld.

Stylus

Power button/

Keylock

control

Headphone jack IR port Expansion card slot

Locating back panel components

9

Locating back panel components

Expansion card slot

Accepts Secure Digital (SD), Secure Digital Input/Output

(SDIO), or MultiMediaCard (MMC) expansion cards (sold

separately). Expansion cards enable you to listen to MP3

files, back up data, add more memory, add optional

peripherals such as a camera, or use additional applications.

IR port

Uses infrared technology to transmit data to and receive data

from other infrared-enabled devices and to perform

HotSync

®

operations. See “Beaming data” in Chapter 3 and

see “Conducting infrared HotSync operations” in

Chapter 15 for more information.

Headphone jack

Enables you to connect standard 3.5mm stereo headphones

(sold separately) to your handheld.

Stylus

To use the stylus, slide it out of the slot and hold it as you

would a pen or pencil.

Power button/

Keylock control

Turns your handheld on or off and enables you to turn on the

Keylock feature.

See “Keylock Preferences” in Chapter 16 for information on

the Keylock feature.

Reset button

Resets your handheld. See “Resetting your handheld” in

Appendix A for information about when and how to use the

reset button.

Speaker

Enables you to listen to music, videos, alarms, and game and

system sounds on your handheld.

Speaker

Reset button

Chapter 2 Exploring Your Handheld

10

Locating bottom panel components

Adjusting brightness

If lighting conditions make it difficult for you to see the information on your

handheld, you can adjust the brightness of the screen backlight.

To adjust the brightness of the backlight:

1. Tap the Brightness icon in the upper-right corner of the input area.

TIP

You can assign the full-screen pen stroke to access the brightness control.

See “Pen Preferences” in Chapter 16 for details.

2. Press Up or Down on the navigator or drag the slider to adjust the brightness.

3. Tap Don e.

Adding an expansion card

An expansion card (sold separately) increases the variety of tasks you can do and

the amount of space you have for storing software and data on your handheld.

Your handheld is compatible with SD, SDIO, or MultiMediaCard expansion cards.

Power connector

Connects your handheld to the power adapter, which in turn

connects to the wall current. This enables you to recharge

your handheld.

USB port

Connects your handheld to the HotSync cable, which in turn

connects to the USB port on your computer. This enables you

to update the information between your handheld and your

computer, using HotSync technology.

Power

connector

USB port

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