Rev. 7/17/2018 RDC-100, MANUAL
Copyright 2017 Vestil Manufacturing Corp. Page 9 of 9
LIMITEDWARRANTY
VestilManufacturingCorporation(“Vestil”)warrantsthisproducttobefreeofdefectsinmaterialandworkmanshipduringthe
warrantyperiod.Ourwarrantyobligationistoprovide areplacementforadefective,originalpartcoveredbythewarrantyafter
wereceiveaproperrequestfromtheWarrantee(you)forwarrantyservice.
Whomayrequestservice?
Only a warrantee may request service. You are a warrantee if you purchased the product from Vestil or from an authorized
distributorANDVestilhasbeenfullypaid.
Definitionof“originalpart”?
AnoriginalpartisapartusedtomaketheproductasshippedtotheWarrantee.
Whatisa“properrequest”?
A request for warranty service is proper if Vestil receives: 1) a photocopy of the Customer Invoice that displays the shipping
date; AND 2) a written request for warranty service including your name and phone number.Send requests by one of the
followingmethods:
USMail FaxEmail
VestilManufacturingCorporation (260)665‐1339
[email protected]2999NorthWayneStreet,POBox507 Phone Enter“Warrantyservicerequest”
Angola,IN46703 (260)665‐7586 insubjectfield.
Inthewrittenrequest,listthepartsbelievedtobedefectiveandincludetheaddresswherereplacementsshouldbedelivered.
AfterVestilreceivesyourrequestforwarrantyservice,anauthorized representativewillcontactyoutodeterminewhetheryour
claimiscoveredbythewarranty.Beforeprovidingwarrantyservice,Vestilwillrequire
youtosendtheentireproduct,orjustthe
defectivepart(orparts),toitsfacilityinAngola,IN.
Whatiscoveredunderthewarranty?
Thewarrantycoversdefectsinthefollowingoriginal,dynamicparts:motors,hydraulicpumps,motorcontrollers,andcylinders.
Italsocoversdefectsinoriginalpartsthatwearundernormalusageconditions(“wearingparts”),suchasbearings,hoses,wheels,
seals,brushes,andbatteries.
Howlongisthewarrantyperiod?
The warranty period for original dynamic components is 90 days. For wearing parts, the warranty period is 90 days. Both
warrantyperiodsbeginonthedateVestilshipstheproducttotheWarrantee.Iftheproductwaspurchasedfromanauthorized
distributor,theperiodsbeginwhenthedistributorshipstheproduct.Vestilmay,atitssolediscretion,extendawarrantyperiod
forproductsshippedfromauthorizeddistributorsbyupto30
daystoaccountforshippingtime.
Ifadefectivepartiscoveredbythewarranty,whatwillVestildotocorrecttheproblem?
Vestilwillprovideanappropriatereplacementforanycoveredpart.AnauthorizedrepresentativeofVestilwillcontactyouto
discussyourclaim.
Whatisnotcoveredbythewarranty?
TheWarrantee(you)areresponsibleforpayinglaborcostsandfreightcoststoreturntheproducttoVestilforwarrantyservice.
EventsthatautomaticallyvoidthisLimitedWarranty.
Misuse;
Negligentassembly,installation,operationorrepair;
Installation/useincorrosiveenvironments;
Inadequateorimpropermaintenance;
Damagesustainedduringshipping;
Collisionsorotheraccidentsthatdamagetheproduct;
Unauthorized modifications: Do not modify the product IN ANY WAY
without first receiving written authorization from
Vestil.
Doanyotherwarrantiesapplytotheproduct?
VestilManufacturingCorp.makes no other expresswarranties.Allimpliedwarrantiesare disclaimed to the extentallowedby
law.Anyimpliedwarrantynotdisclaimedislimitedin scope to the terms of this Limited Warranty. Vestil makesnowarrantyor
representationthatthis
productcomplieswithanystateorlocaldesign,performance,orsafetycodeorstandard.Noncompliance
withanysuchcodeorstandardisnotadefectinmaterialorworkmanship.