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ProLiant DL380 Generation 2 Server

Setup and Installation Guide

First Edition (May 2001)

Part Number 203844-001

Compaq Computer Corporation

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Notice

Compaq, the Compaq logo, Compaq Insight Manager, DeskPro, ProLiant, ROMPaq, TaskSmart, and

SmartStart Registered in U.S. Patent and Trademark Office. CarePaq, iPaq, and Netelligent are

trademarks of Compaq Information Technologies Group, L.P. in the United States and other countries.

Microsoft, MS-DOS, Windows, Windows NT, Windows 2000, and Microsoft Internet Explorer are

trademarks of Microsoft Corporation in the United States and other countries.

Intel and Pentium are trademarks of Intel Corporation in the United States and other countries.

All other product names mentioned herein may be trademarks of their respective companies.

Compaq shall not be liable for technical or editorial errors or omissions contained herein. The

information in this document is provided “as is” without warranty of any kind and is subject to change

without notice. The warranties for Compaq products are set forth in the express limited warranty

statements accompanying such products. Nothing herein should be construed as constituting an

additional warranty.

Compaq ProLiant DL380 Generation 2 Server Setup and Installation Guide

First Edition (May 2001)

Part Number 203844-001

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Contents

About This Guide

Text Conventions........................................................................................................xi

Symbols in Text.........................................................................................................xii

Symbols on Equipment..............................................................................................xii

Important Safety Information .......................................................................... xiii

Getting Help .............................................................................................................xiv

Compaq Technical Support ...............................................................................xiv

Compaq Website................................................................................................xiv

Compaq Authorized Reseller..............................................................................xv

Chapter 1

Server Features

ProLiant DL380 Generation 2 Server...................................................................... 1-1

Industry Support ...................................................................................................... 1-3

Customer Support .................................................................................................... 1-3

Standard Features..................................................................................................... 1-3

Processors......................................................................................................... 1-3

System Memory................................................................................................ 1-4

Expansion Slots ................................................................................................ 1-4

SCSI Subsystem ............................................................................................... 1-4

Smart Array 5i Controller................................................................................. 1-5

Standard Network Interface Controllers........................................................... 1-5

Mass Storage Devices....................................................................................... 1-6

Standard Interfaces ........................................................................................... 1-6

Video ................................................................................................................ 1-7

ROM................................................................................................................. 1-7

Hot-Plug Fans................................................................................................... 1-7

Hot-Plug Power Supply .................................................................................... 1-8

LED Indicators ................................................................................................. 1-8

Remote Insight Lights-Out Edition (Optional)................................................. 1-8

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Server Features

continued

Warranties and Services........................................................................................... 1-8

Three-Year, On-Site, Limited Global Warranty ............................................... 1-9

Next Business Day Response............................................................................ 1-9

Pre-Failure Warranty ........................................................................................ 1-9

Server Configuration and Management ................................................................. 1-10

Security Features.................................................................................................... 1-12

Diagnostic Tools .................................................................................................... 1-13

Chapter 2

Planning the Server Installation

Optimum Environment ............................................................................................ 2-2

Space and Airflow Requirements ..................................................................... 2-2

Temperature Requirements............................................................................... 2-3

Power Requirements ......................................................................................... 2-3

Grounding Requirements .................................................................................. 2-4

Rack Planning Resources......................................................................................... 2-4

Rack Warnings and Cautions................................................................................... 2-6

Server Warnings and Cautions................................................................................. 2-7

Server Shipping Contents......................................................................................... 2-7

Optional Installation Service.................................................................................... 2-8

Chapter 3

Installing Hardware Options

Hardware Option Procedures ................................................................................... 3-2

Additional Options and Procedures ......................................................................... 3-2

Remote Insight Lights-Out Edition................................................................... 3-2

Rack Deployment Options................................................................................ 3-3

Preparation Procedures ............................................................................................ 3-3

Powering Down the Server ............................................................................... 3-3

Access Panel Warnings..................................................................................... 3-5

Removing the Access Panel.............................................................................. 3-6

Installing the Access Panel ............................................................................... 3-7

Removing the Air Baffle................................................................................... 3-9

Installing the Air Baffle .................................................................................... 3-9

Identifying System Board Components .......................................................... 3-10

Processors and PPMs ............................................................................................. 3-11

Processor and PPM Warnings and Cautions................................................... 3-12

Removing a Processor..................................................................................... 3-12

Installing a Processor ...................................................................................... 3-15

Removing a PPM ............................................................................................ 3-17

Installing a PPM.............................................................................................. 3-18

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Installing Hardware Options

continued

Memory ................................................................................................................. 3-19

DIMM Slot Identification............................................................................... 3-20

Maximum Memory Configuration ................................................................. 3-20

Online Spare Memory Configuration ............................................................. 3-21

DIMM Installation Guidelines........................................................................ 3-21

Installing DIMMs ........................................................................................... 3-22

System Drives and Blanks ..................................................................................... 3-23

Removing Hard Drive Blanks ........................................................................ 3-23

Guidelines for Installing Hot-Plug SCSI Hard Drives.................................... 3-24

SCSI ID Numbers........................................................................................... 3-25

Installing External Storage Devices................................................................ 3-25

Removing Hot-Plug SCSI Hard Drives.......................................................... 3-26

Installing Hot-Plug SCSI Hard Drives............................................................ 3-27

Removing the CD-ROM Drive....................................................................... 3-28

Installing the CD Blank .................................................................................. 3-28

Installing a Compaq Universal Hot-Plug Tape Drive..................................... 3-29

Hot-Plug Components ........................................................................................... 3-31

Installing a Redundant Hot-Plug Fan.............................................................. 3-31

Installing a Redundant Hot-Plug Power Supply ............................................. 3-33

Expansion Boards .................................................................................................. 3-35

Identifying the Expansion Slots...................................................................... 3-36

Removing the PCI Shipping Bracket.............................................................. 3-36

Removing the PCI Riser Cage........................................................................ 3-38

Removing Expansion Slot Covers.................................................................. 3-40

Installing Non-Hot-Plug Expansion Boards ................................................... 3-42

Installing Hot-Plug Expansion Boards ........................................................... 3-45

Chapter 4

Installing the Server

Server Installation Guidelines.................................................................................. 4-1

Server Installation Procedures ................................................................................. 4-2

Measuring with the Template ........................................................................... 4-2

Installing Standard Rails into the Rack............................................................. 4-5

Installing the Server Rails on the Chassis......................................................... 4-8

Inserting the Server into the Rack .................................................................... 4-8

Installing the Cable Management Arm........................................................... 4-11

Connecting the Power Cord and Peripheral Devices...................................... 4-14

Securing the Cables to the Cable Management Arm ...................................... 4-17

Powering Up the Server.................................................................................. 4-18

Installing an Operating System....................................................................... 4-18

Registering Your Server ................................................................................. 4-19

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Installing the Server

continued

Routine Maintenance ............................................................................................. 4-20

Maintenance and Service Procedures.............................................................. 4-20

Extending the Server from the Rack ............................................................... 4-20

Chapter 5

Remote Insight Lights-Out Edition (Optional)

Introduction.............................................................................................................. 5-1

Features.................................................................................................................... 5-4

Installation................................................................................................................ 5-9

Configuration and Operation.................................................................................. 5-13

Chapter 6

Server Cabling

Internal Cabling ....................................................................................................... 6-2

Hot-Plug SCSI Hard Drives.............................................................................. 6-2

CD MultiBay Cable .......................................................................................... 6-3

Diskette Interface Cable.................................................................................... 6-3

System Cables................................................................................................... 6-4

Power Button/LED Cable ................................................................................. 6-5

PCI Hot Plug Backplane Cable......................................................................... 6-5

Power Cabling................................................................................................... 6-6

ProLiant DL380 Generation 2 Server Options.................................................. 6-7

External Cabling ...................................................................................................... 6-8

Power Cord and Peripheral Device Cabling ..................................................... 6-8

External Mass Storage Cabling......................................................................... 6-8

Chapter 7

Server Configuration and Utilities

ROM-Based Setup Utility........................................................................................ 7-2

Navigating RBSU ............................................................................................. 7-2

Using RBSU ..................................................................................................... 7-2

Configuring Online Spare Memory .................................................................. 7-8

Redundant ROM Support......................................................................................... 7-8

Safety and Security Benefits............................................................................. 7-8

Access to Redundant ROM Settings................................................................. 7-9

ROMPaq Utility ....................................................................................................... 7-9

Smart Components for Remote ROM Flash .......................................................... 7-10

ROM Legacy USB Support ................................................................................... 7-10

Compaq SmartStart for Servers CD....................................................................... 7-11

SmartStart Diskette Builder ................................................................................... 7-12

SmartStart Scripting Toolkit .................................................................................. 7-12

Compaq Insight Manager XE................................................................................. 7-13

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Server Configuration and Utilities

continued

Compaq Diagnostics Utility................................................................................... 7-14

Automatic Server Recovery-2 ............................................................................... 7-14

Integrated Management Log.................................................................................. 7-15

Identifying Severity Levels............................................................................. 7-15

Viewing the Log ............................................................................................. 7-15

Chapter 8

PCI Hot Plug Technology

PCI Hot Plug Technology........................................................................................ 8-2

PCI Hot Plug System........................................................................................ 8-2

PCI Hot Plug Application................................................................................. 8-2

PCI Hot Plug Feature........................................................................................ 8-3

PCI Hot Plug LEDs and Button........................................................................ 8-3

Installing Hot-Plug Expansion Boards..................................................................... 8-8

PCI Hot Plug Application Support ........................................................................ 8-11

PCI Hot Plug Utility for Windows NT .................................................................. 8-11

Performing Hot-Plug Actions ......................................................................... 8-12

Compaq PCI Hot Plug Utility Messages ........................................................ 8-13

Novell NetWare Configuration Manager Console................................................. 8-14

Navigating NCMCON Menus ........................................................................ 8-14

Performing Hot-Plug Actions ......................................................................... 8-14

Novell NetWare Operating System Messages................................................ 8-17

Appendix A

Regulatory Compliance Notices

Regulatory Compliance Identification Numbers .....................................................A-1

Federal Communications Commission Notice ........................................................A-1

Class A Equipment ...........................................................................................A-2

Class B Equipment ...........................................................................................A-2

Declaration of Conformity for Products Marked with the FCC Logo –

United States Only............................................................................................A-3

Modifications....................................................................................................A-3

Cables ...............................................................................................................A-3

Canadian Notice (Avis Canadien) ...........................................................................A-4

Class A Equipment ...........................................................................................A-4

Class B Equipment ...........................................................................................A-4

European Union Notice ...........................................................................................A-4

Japanese Notice .......................................................................................................A-5

Taiwanese Notice.....................................................................................................A-5

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Regulatory Compliance Notices

continued

Laser Devices.......................................................................................................... A-5

Laser Safety Warnings..................................................................................... A-6

Compliance with CDRH Regulations.............................................................. A-6

Compliance with International Regulations..................................................... A-6

Laser Product Label ......................................................................................... A-6

Laser Information ............................................................................................ A-7

Battery Replacement Notice ................................................................................... A-7

Power Cords............................................................................................................ A-8

Mouse Compliance Statement................................................................................. A-8

Appendix B

Electrostatic Discharge

Preventing Electrostatic Damage .............................................................................B-1

Grounding Methods .................................................................................................B-2

Appendix C

Server Error Messages

Appendix D

Troubleshooting

When the Server Does Not Start ............................................................................. D-3

Diagnostic Steps...................................................................................................... D-5

Problems After Initial Boot................................................................................... D-11

ROMPaq Disaster Recovery ................................................................................. D-13

Other Information Resources ................................................................................ D-13

Appendix E

LED Indicators and Switches

LEDs ........................................................................................................................E-1

Front Panel LEDs..............................................................................................E-2

Hot-Plug SCSI Hard Drive LEDs .....................................................................E-3

PCI Riser Cage LEDs .......................................................................................E-6

PCI Hot Plug LEDs...........................................................................................E-7

RJ-45 Network Connector LEDs ......................................................................E-8

Rear Unit Identification LED Switch................................................................E-9

Hot-Plug Power Supply LED..........................................................................E-10

Hot-Plug Fan LEDs ........................................................................................E-11

Power Converter Module LED .......................................................................E-12

System Board LEDs........................................................................................E-12

System LEDs and Internal Health LED Status Combinations ........................E-14

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LED Indicators and Switches

continued

Switches................................................................................................................. E-17

SCSI Interlock Disable Switch ....................................................................... E-18

NMI Switch .................................................................................................... E-18

System Maintenance Switch........................................................................... E-19

Appendix F

Server Specifications

ProLiant DL380 Generation 2 Servers .................................................................... F-1

Rack Model ...................................................................................................... F-2

Rack Model with Optional Redundant Power Supply...................................... F-3

Appendix G

System Battery

System Board Battery Replacement ........................................................................G-1

Index

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About This Guide

This guide is designed to be used as step-by-step instructions for installation

and as a reference for operation, troubleshooting, and future upgrades.

Text Conventions

This document uses the following conventions to distinguish elements of text:

Keys Keys appear in boldface. A plus sign (+) between

two keys indicates that they should be pressed

simultaneously.

USER INPUT User input appears in a different typeface and in

uppercase.

FILENAMES File names appear in uppercase italics.

Menu Options,

Command Names,

Dialog Box Names,

Screen Names

These elements appear in initial capital letters and

may appear in boldface for emphasis.

COMMANDS,

DIRECTORY NAMES,

and DRIVE NAMES

These elements appear in uppercase and may appear

in boldface for emphasis.

Type When you are instructed to type information, type

the information without pressing the Enter key.

Enter When you are instructed to enter information, type

the information and then press the Enter key.

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Symbols in Text

These symbols may be found in the text of this guide. They have the following

meanings.

WARNING: Text set off in this manner indicates that failure to follow directions

in the warning could result in bodily harm or loss of life.

CAUTION: Text set off in this manner indicates that failure to follow directions

could result in damage to equipment or loss of information.

IMPORTANT: Text set off in this manner presents clarifying information or specific

instructions.

NOTE: Text set off in this manner presents commentary, sidelights, or interesting points

of information.

Symbols on Equipment

These symbols may be located on equipment in areas where hazardous

conditions may exist.

This symbol in conjunction with any of the following symbols indicates the

presence of a potential hazard. The potential for injury exists if warnings

are not observed. Consult your documentation for specific details.

This symbol indicates the presence of hazardous energy circuits or

electrical shock hazards. Refer all servicing to qualified personnel.

WARNING: To reduce the risk of injury from electrical shock hazards,

do not open this enclosure. Refer all maintenance, upgrades, and

servicing to qualified personnel.

This symbol indicates the presence of electrical shock hazards. The

area contains no user or field serviceable parts. Do not open for any

reason.

WARNING: To reduce the risk of injury from electrical shock hazards,

do not open this enclosure.

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This symbol on an RJ-45 receptacle indicates a Network Interface

Connection.

WARNING: To reduce the risk of electrical shock, fire, or damage to

the equipment, do not plug telephone or telecommunications

connectors into this receptacle.

This symbol indicates the presence of a hot surface or hot component.

If this surface is contacted, the potential for injury exists.

WARNING: To reduce the risk of injury from a hot component, allow

the surface to cool before touching.

These symbols on power supplies or systems indicate the

equipment is supplied by multiple sources of power.

WARNING: To reduce the risk of injury from electrical shock,

remove all power cords to completely disconnect power from

the system.

Weight kg

Weight lb

This symbol indicates that the component exceeds the

recommended weight for one individual to handle safely.

WARNING: To reduce the risk of personal injury or damage to the

equipment, observe local occupational health and safety

requirements and guidelines for manual material handling.

Important Safety Information

Before installing this product, read the Important Safety Information document

that ships with your server.

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Getting Help

If you have a problem and have exhausted the information in this guide, you

can get further information and other help in the following locations.

Compaq Technical Support

In North America, call the Compaq Technical Phone Support Center at

1-800-OK-COMPAQ. This service is available 24 hours a day, 7 days a week.

Outside North America, call the nearest Compaq Technical Support Phone

Center. Telephone numbers for world wide Technical Support Centers are

listed on the Compaq website. Access the Compaq website by logging on to

the Internet:

www.compaq.com/support

Be sure to have the following information available before you call Compaq:

■ Technical support registration number (if applicable)

■ Product serial numbers

■ Product model names and numbers

■ Applicable error messages

■ Add-on boards or hardware

■ Third-party hardware or software

■ Operating system type and revision level

■ Detailed, specific questions

Compaq Website

The Compaq website has information on this product as well as the latest

drivers and Flash ROM images. You can access the Compaq downloads

website by logging on to the Internet:

www.compaq.com/support/files

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Compaq Authorized Reseller

For the name of your nearest Compaq authorized reseller:

■ In the United States, call 1-800-345-1518.

■ In Canada, call 1-800-263-5868.

■ Elsewhere, refer to the Compaq website for locations and telephone

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Chapter 1

Server Features

The Compaq ProLiant™ DL380 Generation 2 server offers state-of-the-art

performance, high availability, expanded functionality, and unsurpassed

serviceability in a new space-saving 2U [8.89 cm (3.5 inches)] rack-mount

chassis. This robust server supports rapid configuration deployment flexibility,

making it an unbeatable computing solution for high-volume deployment

requirements.

ProLiant DL380 Generation 2 Server

The ProLiant DL380 Generation 2 server supports the latest processor and

system architecture technology, including the following components:

■ Dual-processor capability with Intel Flip-Chip Pin Grid Array

(FC-PGA) processors

■ Synchronous DRAM (SDRAM) error-checking and correcting (ECC)

memory upgradeable to 6 GB maximum

■ Up to 2 GB of configurable online spare memory support

■ Smart Array 5i Controller to provide Ultra3 RAID capability

■ Ultra2 Compaq Universal Hot-Plug Tape support

■ Five 1-inch hot-plug SCSI hard drive bays and one 1.6-inch bay for a

sixth hot-plug SCSI hard drive or a 1.6-inch Compaq Universal

Hot-Plug Tape

■ Dual integrated 10/100 Intel 82559 Fast Ethernet NIC with Wake On

LAN (WOL)

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■

ROM-Based Setup Utility (RBSU)

■ Redundant hot-plug power supply (optional)

■ Redundant hot-plug fans (optional)

■ Redundant ROM

■ 133-MHz front-side bus technology

■ Two hot-plug 64-bit/66-MHz and one non-hot-plug 64-bit/33-MHz

full-length PCI expansion slots

■ Front bezel system LEDs

■ Front and rear unit identification LED switches

■ MultiBay CD-ROM drive

■ Diskette drive

■ Toolless serviceable chassis

■ Toolless mountable sliding rack rails

■ Simplified cable routing

Figure 1-1 illustrates the ProLiant DL380 Generation 2 server.

Figure 1-1. ProLiant DL380 Generation 2 server

This revolutionary combination of features, performance, form factor, and

Compaq manageability makes this platform unbeatable for file and print

management, Web, email, or small database applications.

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Industry Support

Compaq delivers extensive testing and support for major server operating

systems. Because Compaq provides industry-standard buses for expansion,

you have access to thousands of high-performance PCI expansion boards, as

well as support for SCSI devices.

Customer Support

Compaq servers are backed by comprehensive and flexible customer support

programs. See “About This Guide” and refer to your Compaq SmartStart™ for

Servers CD for information about contacting Compaq authorized resellers or

Compaq authorized service providers in your area, or visit the Compaq

Customer Services website:

www.compaq.com/services

Standard Features

The features described in the following sections are standard on all Compaq

ProLiant DL380 Generation 2 servers, unless otherwise specified.

Processors

ProLiant DL380 Generation 2 servers support the following advanced

processor features:

■ 512 K integrated Level 2 cache

■ Dual-processor capability with Intel FC-PGA processors

■ 133-MHz front-side bus technology

■ Offline spare processor support with second processor installed

■ Support for future Intel processors

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System Memory

ProLiant DL380 Generation 2 servers support the following memory features:

■ 133-MHz registered SDRAM memory

■ ECC memory for single-bit memory error correction and multi-bit

memory error detection

■ System memory expandable to 6 GB

■ Up to 2 GB of configurable online spare memory

■ Support for 2:1 interleaving DIMM modules

Expansion Slots

ProLiant DL380 Generation 2 servers provide support for peripheral

components. The PCI riser cage has three expansion slots:

■ Two 64-bit/66-MHz full-length PCI Hot Plug slots

■ One 64-bit/33-MHz full-length PCI slot

SCSI Subsystem

ProLiant DL380 Generation 2 servers include a SCSI subsystem with the

following features:

■ System board connectors for Smart Array 5i Controller

■ One internal SCSI port supporting up to six internal hot-plug SCSI hard

drives

■ One external VHDCI SCSI connector supporting up to 14 hard drives or

tape drives

■ Maximum data transfer of 160 MB/s on each SCSI bus

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Smart Array 5i Controller

Features of the Smart Array 5i Controller include:

■ 32 MB total memory for code, transfer buffers, and read cache

■ Support for up to six internal Wide Ultra3 SCSI hot-plug hard drives in

RAID 0, RAID 1, RAID 0+1, and RAID 5

■ Support for external tape drives and external storage through the SCSI

connector on the rear panel

■ Support for Compaq Universal Hot-Plug Tape

■ Easy-to-use Array Configuration Utility

■ Option ROM Configuration for Arrays

■ Performance monitoring, Pre-Failure Notification, and Pre-Failure

Warranty through Compaq Insight Manager ™ XE

■ Online capacity expansion and spares

■ Migration from any RAID level to any other RAID level or from any

stripe size to any other stripe size

■ Support for low voltage differential SCSI devices on both channels

Standard Network Interface Controllers

The standard NICs provided with your server have the following features:

■ Two embedded Intel 82559 Fast Ethernet NICs with 10/100 WOL

■ Auto-sensing LAN capable at either 10 or 100 Mb/s

■ Full-duplex Ethernet for two-way transmission

■ Optional PXE support

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Mass Storage Devices

The ProLiant DL380 Generation 2 server can house up to eight mass storage

devices (Figure 1-2). Standard configurations for drive bays include:

■ Support for up to six 1-inch, hot-plug SCSI hard drives

■ Support for one optional 1.6-inch Compaq Universal Hot-Plug Tape

drive with five hot-plug SCSI hard drives installed

■ One bay occupied by a slimline 1.44-MB diskette drive

■ One CD MultiBay occupied by a removable 24X IDE CD-ROM

drive

3 4

1

2

Figure 1-2. ProLiant DL380 Generation 2 server drive positions

Standard Interfaces

The server is equipped with the following standard interfaces:

■ Smart Array 5i Controller (internal SCSI port and external VHDCI

connector)

■ Serial connector (teal)

■ Video connector (blue)

■ Keyboard connector (purple)

■ Mouse connector (green)

■ Two Ethernet RJ-45 connectors

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