GE GTW220ACK_WW Technical Service Manual

Brand: GE

Model: GTW220ACK_WW

Category: Washing machines

Type: Technical Service Manual

This manual is also suitable for

GE Appliances

Louisville, Kentucky 40225

31-9254

Technical Service Guide

May 2016

GE Appliances

GE 27" Top Load Washer

HTW200ASK_WW

MTW200AMK_WW

GTW220ACK_WW

HTW240ASK_WW

GTW330ASK_WW

GTW460ASJ_WW

GTW485ASJ_WW

GTW485ASJ_WS

GTW490ACJ_WW

GTW490ACJ_WS

GTW680BSJ_WS

– 2 –

Safety Information

IMPORTANT SAFETY NOTICE

The information in this service guide is intended for use by

individuals possessing adequate backgrounds of electrical,

electronic, and mechanical experience. Any attempt to repair a

major appliance may result in personal injury and property

damage. The manufacturer or seller cannot be responsible for the

interpretation of this information, nor can it assume any liability in

connection with its use.

WARNING

To avoid personal injury, disconnect power before servicing

this product. If electrical power is required for diagnosis or test

purposes, disconnect the power immediately after performing the

necessary checks.

RECONNECT ALL GROUNDING DEVICES

If grounding wires, screws, straps, clips, nuts, or washers used to

complete a path to ground are removed for service, they must be

returned to their original position and properly fastened.

GE Appliances

Technical Service Guide

in any form without written permission from GE Appliances.

– 3 –

Table of Contents

Safety Information ..........................................................................................................................................................................2

Table of Contents ............................................................................................................................................................................3

Safety Requirements ......................................................................................................................................................................6

Nomenclature ...................................................................................................................................................................................7

Introduction ........................................................................................................................................................................................8

Control Features .............................................................................................................................................................................9

Operating Instructions ..................................................................................................................................................................17

Consumer Help Indicator .............................................................................................................................................................21

3URGXFW6SHFL¿FDWLRQV ..................................................................................................................................................................22

Water Levels ............................................................................................................................................................................22

Tools Needed ..........................................................................................................................................................................23

Component Locator Views ..........................................................................................................................................................24

Underside Top Cover 680 Model ....................................................................................................................................24

Underside Top Cover 200, 220, 240, 330, 460, 485, 490 Models ....................................................................25

Tub Assembly 680 Model ..................................................................................................................................................26

Tub Assembly 680 Model .............................................................................................................................................................26

Tub Assembly 460 485 and 490 Models ....................................................................................................................27

Dryer Components ..........................................................................................................................................................................27

Tub Assembly 200, 220, 240, and 330 Models .......................................................................................................28

Backsplash Assembly Electronic 680 Model ............................................................................................................29

Backsplash Assembly Analog Models .........................................................................................................................29

Control Board Electronic 680 Models ..........................................................................................................................30

Control Board Analog Knob Models .............................................................................................................................30

Bottom View ...........................................................................................................................................................................31

Diagnostics .........................................................................................................................................................................................32

Consumer Error Mode (CEM) ............................................................................................................................................32

Field Service Mode ...............................................................................................................................................................32

Understanding The Binary Chart ...................................................................................................................................33

Binary Chart Service Mode Tests ...................................................................................................................................34

Service Mode Tests ..............................................................................................................................................................35

– 4 –

Fault Codes ..............................................................................................................................................................................39

Personality ID ..........................................................................................................................................................................44

Cabinet and Structure ...................................................................................................................................................................45

Backsplash ..............................................................................................................................................................................45

Lid ................................................................................................................................................................................................46

Lid Latch ...................................................................................................................................................................................46

Lid Switch/Lock Assembly ................................................................................................................................................47

Lid Hinge ...................................................................................................................................................................................48

Agitators ....................................................................................................................................................................................48

Impeller .....................................................................................................................................................................................48

Dual Action Agitator ............................................................................................................................................................49

Single Action Agitator .........................................................................................................................................................50

Top Cover ..................................................................................................................................................................................51

Basket Assembly ...................................................................................................................................................................51

Cabinet/Apron Assembly ...................................................................................................................................................52

Leveling Legs ..........................................................................................................................................................................52

Fill System ...........................................................................................................................................................................................53

Water Valves ...........................................................................................................................................................................53

Thermistor ................................................................................................................................................................................54

Dispensers ................................................................................................................................................................................55

Bleach Funnel ........................................................................................................................................................................55

Water Levels ............................................................................................................................................................................56

Pressure Sensor .....................................................................................................................................................................56

Option Selector Switches ..................................................................................................................................................56

Wash System .....................................................................................................................................................................................58

Recirculation Pump ..............................................................................................................................................................58

Drain System .....................................................................................................................................................................................59

Drain Pump ..............................................................................................................................................................................59

Drain Hose External .............................................................................................................................................................60

Drain Hose Internal ..............................................................................................................................................................60

Drive System ......................................................................................................................................................................................61

Drive Belt ...................................................................................................................................................................................61

Drive/Transmission Pulleys ..............................................................................................................................................61

– 5 –

Speed/Hall Sensor ................................................................................................................................................................62

Drive Motor ..............................................................................................................................................................................63

Mode Shifter ............................................................................................................................................................................63

Platform/Transmission Assembly..................................................................................................................................65

Main Harness Assembly ....................................................................................................................................................66

Schematics / Wiring Diagrams .................................................................................................................................................67

Schematics / Wiring Diagrams Cont. ..........................................................................................................................68

Schematics / Wiring Diagrams Cont. ..........................................................................................................................69

Warranty .............................................................................................................................................................................................70

Index ......................................................................................................................................................................................................71

– 6 –

Prior to disassembly of the washer to access components, GE Factory

Service technicians are REQUIRED to follow the Lockout / Tagout

(LOTO) 6 Step Process:

Safety Requirements

GE Factory Service Employees are required to use safety glasses with side shields, safety gloves and

steel toe shoes for all repairs.

Steel Toed Work Boot

Electrically Rated Glove and

Dyneema® Cut Resistant

Glove Keeper

Dyneema®Cut Resistant

Glove

Plano Type Safety Glasses

Prescription Safety Glasses

Safety Glasses must be ANSI

Z87.1-2003 compliant

Brazing Glasses

Cut Resistant Sleeve(s)

Step 1

Plan and Prepare

Step 4

Apply LOTO device and lock

Step 2

Shut down the appliance

Step 5

Control (discharge) stored energy

Step 3

Isolate the appliance

Step 6

“Try It” verify that the appliance is

locked out

– 7 –

Nomenclature

The nomenclature breaks down and explains what the letters and numbers mean in the model number.

Serial Number

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Example: LA123456S = June, 2013. The letter designating the year repeats every 12 years.

A – JAN 2024 – Z

D – FEB 2023 – V

F – MAR 2022 – T

G – APR 2021 – S

H – MAY 2020 – R

L – JUN 2019 – M

M – JUL 2018 – L

R – AUG 2017 – H

S – SEP 2016 – G

T – OCT 2015 – F

V – NOV 2014 – D

Z – DEC 2013 – A

The model tag is located at the right bottom edge of the lid.

The mini manual is in a storage bag on the inside bottom left of the cabinet.

Mini (Maxi) Manual

Model ID Tag

Brand

G: General Electric

H: Hot Point

M: Moffatt

G T W 6 8 0 B S J 0 W S

Configuration

F: Front Load

T: Top Load - Rear Control

N: Top Load - Front Control

U: Unitized

Engineering Digit

0 - 99

Product Type

R: Riser

A: 2” Cover Top Load

B: 4” Cover Top Load

S: Standard/Stationary

P: Portable

Model Year

J - 2015

Specific Color

W: White

WS: Silver Backguard

MC: Metallic Carbon

Fuel Type Dryer

E: Electric

G: Gas

P: Propane

Partner Type

P: Premium Cost (Color)

H: Home Depot

L: Lowes

S: Standard

C: Contract (Hoses)

M: Mabe

Platform

W: Washer

D: Vented Dryer - Std

V: Vented Dryer - Long

C: Condenser Dryer

H: Heat Pump

Z: Flat Back Dryer - Long

X: Flat Back Dryer - Std

Series 1: 1 - 9

Series 2: 1 - 9

4: 24” Unitized

7: 27” Unitized

Series 3: 1 - 9 Washer Only

– 8 –

GE Top Load Washer Features

GE's 27" Top Load Washer has features the consumer has asked for. Between the cycles and options

selected, the consumer will be happy with the washability of this product.

Features include:

• Deep Fill: Option to add more water for larger loads.

• Deep Rinse: Removes any leftover soap residue.

• Warm Rinse: Option to select between a warm or cold rinse.

• Auto Soak: Loosens stains by soaking up to 2 hours.

• Agitator or Impeller Models: Provides gentle wash action with great turnover for great washability.

• Load Size: Automatically measures load size, and adjusts settings and water levels accordingly. Settings

are customizable, so you always get the wash you want.

• Stain Removal Guide: Assists removing tough stains with preprogrammed selectable settings that

modify your cycle to treat the four most common stains.

• Sanitize with Oxi: Removes 99.9 % of bacteria with a dedicated cycle that uses an Oxi additive to boost

your detergents cleaning power, while keeping fabrics looking their best.

Introduction

– 9 –

Throughout this manual, features and appearance may vary by model.

Control Features

(Continued next page)

Power

Press to “wake up” the display. If the display is active, press to put the washer into idle mode.

NOTE: Pressing Power does not disconnect the appliance from the power supply.

Start/Pause

Press Start to begin the cycle. NOTE: The lid must be closed for the washer to start the cycle. If the lid is open, “Lid” will

scroll across the display. If the lid is closed, the lid will lock, the Lid Lock light will illuminate, and “SEnSing” will scroll

across the display.

Pressing Pause will unlock the lid (if locked at that time), pause the cycle and the Start indicator light will blink.

To continue the cycle, press Start again. If the machine is paused more than 24 hours, the cycle will be cancelled. If

water remains in the machine, select the Drain & Spin cycle to drain basket and spin water out of the washer basket.

Display and Status Lights

Display: The display shows the approximate time remaining until the end of the cycle. NOTE7KHF\FOHWLPHLVDȺHFWHG

E\KRZORQJLWWDNHVWKHZDVKHUWR¿OO7KLVGHSHQGVRQWKHZDWHUSUHVVXUHLQWKHKRPH7KHVL]HRIWKHORDGEHLQJ

ZDVKHGDOVRVLJQL¿FDQWO\LPSDFWVF\FOHWLPHZLWKODUJHUORDGVWDNLQJORQJHU

In addition, this display will, “scroll” the washer status:

• bALAnCINg Start of rebalancing cycle to redistribute clothes. Stops after rebalancing is complete.

• dELAY When Delay Wash is initiated. Replaced with estimated time when cycle starts.

• End End of current cycle.

• FILL )RUWKH¿UVWVHFRQGVRID¿OOWKHHVWLPDWHGHQGRIF\FOHWLPHLVGLVSOD\HG)RUWKHUHVWRIWKH¿OO

WLPH´),//µLVVFUROOHGXQWLOWKH¿OOFRPSOHWHV

• H2O SUPPLY &DQQRWVHQVHZDWHUOHYHOYDOYHVSRVVLEO\WXUQHGRȺ

• LId Cycle stopped because lid is open. Close the lid.

• SEnSIng 6HQVLQJORDGVL]HDQGW\SHEHIRUHDQGGXULQJ¿OOQRUPDO

• PAUSE Cycle paused because the Start/Pause button was pressed and the washer was set to Pause.

Press the Start button again to restart the cycle.

Cycle status lights: Shows whether the washer is in the Delay, Fill, Soak, Wash, Rinse or Spin portion of the cycle.

If an out-of-balance condition is detected by the washer, the Spin light will blink during the remaining portion of the

cycle and will stay illuminated for a short time after cycle completion. When this occurs, the washer is taking actions to

correct the out-of-balance condition and complete the cycle normally. In some cases, the washer may not be able to

balance the load and spin up to full speed. If the load is more wet than normal at the end of the cycle, redistribute the

load evenly in the wash basket and run a Drain & Spin cycle.

Feature status lights indicate (see sections F and G for more details):

Pause Will display when washer is paused between cycles.

Controls The washer is locked - will blink once if any button is pressed or the cycle knob is turned.

Lid Lock The lid is locked. See the Control Lock description.

Spin Stop Indicates wash basket is coasting to a stop following spin. Lid will not unlock until basket has fully

come to a stop.

GTW680 Models

– 10 –

Items to Wash Cycle

Wash

Temp

Soil Level

Spin

Selection

Options Available Cycle Details

Heavily to

lightly soiled

colorfast cottons,

household linens,

work and play

clothes.

Colors Hot

Warm

Colors

Cool

Cold

Tap Cold

Ex. Heavy

Heavy

Normal

Light

Max

Normal

No Spin

Stain Removal Guide

Deep Fill

Warm Rinse

Auto Soak

Deep Rinse

Delay Wash

Extra Rinse

This is the normal cycle which is

recommended for normally soiled

cotton and linen items. Choose

the Heavy or Extra Heavy soil level

selection and Warm or Hot water

temperature selection as appropriate

for the clothes load for a higher degree

of cleaning.

Casual clothes,

lightly soiled

RȻFHZHDU

Casuals Hot

Warm

Colors

Cool

Cold

Tap Cold

Ex. Heavy

Heavy

Normal

Light

Max

Normal

No Spin

Stain Removal Guide

Deep Fill

Warm Rinse

Auto Soak

Deep Rinse

Delay Wash

Extra Rinse

Wash cycle tailored to care for casual

FORWKHVDQGRȻFHZHDULWHPV

Lingerie and

special care

fabrics with light

to normal soil.

Delicates Hot

Warm

Colors

Cool

Cold

Tap Cold

Ex. Heavy

Heavy

Normal

Light

Max

Normal

No Spin

Stain Removal Guide

Deep Fill

Warm Rinse

Auto Soak

Deep Rinse

Delay Wash

Extra Rinse

Utilizes a unique "tri-pulse" extra gentle

DJLWDWHSUR¿OHWRSURYLGHVSHFLDOFDUH

to delicate fabrics. It is recommended

to place small or ultra-delicate items in

mesh bags before washing.

Medium to lightly

soiled athletic

wear items.

Active

Wear

Hot

Warm

Colors

Cool

Cold

Tap Cold

Ex. Heavy

Heavy

Normal

Light

Max

Normal

No Spin

Stain Removal Guide

Deep Fill

Warm Rinse

Auto Soak

Deep Rinse

Delay Wash

Extra Rinse

Cycle designed for care of medium to

lightly soiled active wear, athletic wear,

and technical fabrics. Incorporates a

dual stage wash period with soak to

HȺHFWLYHO\WUHDWERG\VRLOVDQGRGRUV

Use the Heavy Duty cycle for heavily

soiled sports clothing constructed of

sturdy fabric.

Dark colored

cottons, linens,

and mixed loads.

Cold

Wash

Hot

Warm

Colors

Cool

Cold

Tap Cold

Ex. Heavy

Heavy

Normal

Light

Max

Normal

No Spin

Stain Removal Guide

Deep Fill

Auto Soak

Deep Rinse

Delay Wash

Extra Rinse

Cycle combines multiple wash agitation

periods with soak periods to provide

enhanced cleaning performance and

HQHUJ\HȻFLHQF\ZLWKFROGHUZDWHU

temperatures.

(Continued Next Page)

Wash Cycles-Cycle Selector Knob

The wash cycle controls the type of washing process. The cycle selector knob can be turned in

either direction. Turning the knob after starting a cycle will stop the washer and change the cycle

options to the new selection. Press Start to begin the new cycle selection.

The chart below will help match the items to be washed with the best wash cycle settings. For

optimal performance, select the cycle that most closely matches the items being washed.

Selections and options shown in bold are default settings for that cycle.

Some cycles and options may not be available on some models.

– 11 –

(Continued next page)

Items to Wash Cycle

Wash

Temp

Soil Level

Spin

Selection

Options Available Cycle Details

Small loads of

lightly soiled

items that are

needed in a hurry.

Example: One

casual soccer

uniform.

Speed

Wash

Hot

Warm

Colors

Cool

Cold

Tap Cold

Ex. Heavy

Heavy

Normal

Light

Max

Normal

No Spin

Stain Removal Guide

Deep Fill

Warm Rinse

Auto Soak

Deep Rinse

Delay Wash

Extra Rinse

8WLOL]HVPRUHLQWHQVHDJLWDWLRQSUR¿OH

expedited wash period, and time

saving continuous spray rinse to clean

small lightly soiled loads in the fastest

time possible.

Wet load of items.

For items that

need only to be

rinsed, use this

cycle with Deep

Rinse option.

Drain &

Spin

Max

Normal

No Spin

Deep Rinse

Extra Rinse

Utilizes a high speed spin to extract

water from wet items. For items that

need to be rinsed, select the Deep

Rinse option when using this cycle.

Cleaning the

basket of residue

and odor. No

clothes to be

washed using this

cycle.

Basket

Clean

Hot Ex. Heavy Normal

Deep Fill

Deep Rinse

Recommended use of at least once

per month. Never load laundry when

using this cycle, laundry may become

damaged or contaminated. Cycle

incorporates a hot deep wash, intense

agitation action, a dispenser purge (on

some models), and a deep rinse.

Heavily soiled

colorfast items.

Sanitize

with Oxi*

Hot Ex. Heavy Max

Warm Rinse

Auto Soak

Deep Rinse

Delay Wash

Extra Rinse

&\FOHXVHVDQLQLWLDOORZHUZDWHU¿OOIRU

super concentrated, high temperature

sanitization followed by a heavy wash

step. A pump purge and deep rinse is

incorporated to remove contaminants.

6HHDGGLWLRQDOGHWDLOVDQGFHUWL¿FDWLRQV

below.

Jeans with

medium to light

soil. For heavily

soiled work jeans,

use the Heavy

Duty Cycle.

Jeans Hot

Warm

Colors

Cool

Cold

Tap Cold

Ex. Heavy

Heavy

Normal

Light

Max

Normal

No Spin

Stain Removal Guide

Deep Fill

Warm Rinse

Auto Soak

Deep Rinse

Delay Wash

Extra Rinse

Combines higher water levels a,

VSHFLDOO\GHVLJQHGDJLWDWLRQSUR¿OHDQG

multi-step wash and soak periods to

care for jeans with medium to light soil.

Use the Heavy Duty cycle for heavily

soiled work jeans.

Sturdy fabrics

with heavy to

medium soil.

Heavy

Duty

Hot

Warm

Colors

Cool

Cold

Tap Cold

Ex. Heavy

Heavy

Normal

Light

Max

Normal

No Spin

Stain Removal Guide

Deep Fill

Warm Rinse

Auto Soak

Deep Rinse

Delay Wash

Extra Rinse

Incorporates multi-step wash and soak

periods combined with extended wash

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medium soiled sturdy fabrics.

Large coats, bed

spreads, mattress

covers, sleeping

bags, and similar

large bulky items.

Bulky

Items

Hot

Warm

Colors

Cool

Cold

Tap Cold

Ex. Heavy

Heavy

Normal

Light

Max

Normal

No Spin

Stain Removal Guide

Deep Fill

Warm Rinse

Auto Soak

Deep Rinse

Delay Wash

Extra Rinse

Provides a Deep Fill/Max Fill wash

water level with a specially designed

DJLWDWLRQSUR¿OHWRZDVKEXON\LWHPV

Also incorporates a Deep Fill rinse to

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Wash Cycles-Cycle Selector Knob - Continued

– 12 –

Sanitize with Oxi

The Sanitize with Oxi cycle, when using an Oxi additive along with the detergent, is designed to remove

99.9% of bacteria found in home laundry. Measure the detergent and the Oxi products carefully. Using

the amounts appropriate for a large heavily soiled load, follow the detergent and the Oxi product label

instructions. The detergent should be added using the dispenser instructions as shown on page 9 of the Use

and Care book. Place the Oxi product directly in the bottom of the wash basket, before adding the clothes.

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this cycle.

NOTE: The default Sanitize With Oxi cycle water temperature can NOT be changed.

The Sanitize With OxiF\FOHLVFHUWL¿HGE\16),QWHUQDWLRQDODQLQGHSHQGHQWWKLUGSDUW\WHVWLQJDQG

FHUWL¿FDWLRQRUJDQL]DWLRQ7KHFHUWL¿FDWLRQYHUL¿HGWKDWWKHF\FOHUHGXFHGRIEDFWHULDW\SLFDOO\IRXQG

LQUHVLGHQWLDOODXQGU\DQGWKDWQRVLJQL¿FDQWFRQWDPLQDWLRQLVWUDQVIHUUHGWRVXEVHTXHQWZDVKHUORDGV2QO\

the Sanitize With Oxi cycle has been designed to meet the requirements of NSF Protocol P172 for sanitizing

HȺHFWLYHQHVV

Items to Wash Cycle Wash

Temp

Soil

Level

Spin

Selection

Options Available Cycle Details

Towels

Sheets

Towels /

Sheets

Hot

Warm

Colors

Cool

Cold

Tap Cold

Ex. Heavy

Heavy

Normal

Light

Max

Normal

No Spin

Stain Removal Guide

Deep Fill

Warm Rinse

Auto Soak

Deep Rinse

Delay Wash

Extra Rinse

Cycle designed washing towels or

sheets, using a higher water level and

DVRDNSHULRGWRHȺHFWLYHO\FOHDQWKHVH

items. It is recommended that towels

and sheets be washed separately for

best care and washing performance.

Heavy to medium

soiled whites,

household linens,

work and play

clothes.

Whites Hot

Warm

Colors

Cool

Cold

Tap Cold

Ex. Heavy

Heavy

Normal

Light

Max

Normal

No Spin

Stain Removal Guide

Deep Fill

Warm Rinse

Auto Soak

Deep Rinse

Delay Wash

Extra Rinse

Combines the hottest water

temperature available (based on

water heater setting) with longer wash

periods to clean and brighten whites. It

is recommended that an Oxi or chlorine

bleach product appropriate for items

being washed be used with this cycle to

maximize whitening performance.

Wash Cycles-Cycle Selector Knob - Continued

NSF Protocol P172

Sanitization Performance of Residential and

Commercial, Family-Sized Clothes Washers

(Continued next page)

– 13 –

(Continued next page)

Stain Removal Guide

The Stain Removal Guide feature allows the user to indicate what stains are on the garments in the

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temperature tailored to the stain type selected and to an amount which enables a concentrated cleaning

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additional water is added to the selected temperature and the wash phase is conducted for the cycle

selected.

This feature can be applied to most wash cycles as described in the cycle guide.

To use Stain Removal Guide:

1. Select the desired wash cycle.

2. Press the Stain Removal Guide button.

Continue to press to select Tomato stain, Wine stain, Blood stain, Grass stain or Dirt stain. The indicator light

will show the selected stain.

7RVHOHFWDGLȺHUHQWVWDLQSUHVVWKHStain Removal Guide button until desired stain to be removed is lit.

7RWXUQRȺStain Removal Guide, press until no indicator lights are illuminated.

NOTE: The Soil and Temperature levels will be changed to match the recommended default setting for each

VWDLQW\SH7XUQLQJRȺStain Removal Guide will return the settings to default.

Stain Removal Guide

Category Recommended

Temperatures

Treatment/Wash

Stain For best results, before placing

in washer:

Blood Cold/Cool Blood

Sweat

Body Fluids

Urine

Rinse in cold water; pretreat stain

with liquid detergent or stain remover

product.

Grass Cold/Warm Grass

Lipstick

Chocolate

Gravy

Mayonnaise

BBQ Sauce

Pretreat with liquid detergent or stain

remover product.

Brush lightly; rinse with cold water.

Dirt Cool/Warm Dirt

Clay

Mud

Allow dirt to dry; remove loose dirt using

a brush.

Rinse with cool water.

Tomato Cool/Warm Sauce

Catsup

Salsa

Pretreat with liquid detergent or stain

remover product; rinse with cool water.

Wine Cool/Warm Wine

Soda

Kool-Aid

Tea

&RȺHH

Juice

Beer

Pretreat with mixture of Oxi product and

cool water.

Add Oxi product along with detergent in

the washer.

• Recommended temperatures are optimal for stain removal performance; adjust temperature selection to suit load being

washed.

• Ensure stain is completely removed after wash cycle and before placing in dryer; very tough stains may require a second

treatment.

– 14 –

(Continued next page)

Settings

Individual settings for agitation (Soil), water temperature (Temp), and spin (Spin) can be set from the minimum (lowest in

column) to maximum (highest in column). In general, the higher up the column, the more washer energy will be used.

NOTE: Longer Spin times typically reduce dryer time/energy usage (i.e.: reduces total energy when using both a washer

and a dryer).

Cycle Options

Deep Fill

Select the Deep Fill feature for loads where extra water is needed.

Press the Deep Fill button once before starting the cycle to add an incremental amount of water to the wash load.

Holding the Deep FillEXWWRQIRUVHFRQGVZLOOSURYLGHWKHGHHSHVW¿OOOHYHOSRVVLEOHWKLVZLOOLQFUHDVHF\FOHWLPHGXHWR

WKHDGGLWLRQDOWLPHLWWDNHVWR¿OOWKHZDVKHU

To cancel the option if desired, press the Deep Fill button again.

NOTE: The Deep FillEXWWRQFDQDOVREHSUHVVHGDIWHUWKHZDVKHUKDVFRPSOHWHG¿OOLQJDQGLVLQWKHZDVKSKDVHLI

DGGLWLRQDOZDWHULVGHVLUHG7RVWRSWKHH[WUD¿OOSUHVVWKHDeep Fill button again and the water will stop.

Warm Rinse

3URYLGHVDZDUPULQVHWRWKHZDVKORDG1RWHWKDWULQVLQJRSHUDWLRQVPD\EHGLȺHUHQWZLWKWKLVRSHUDWLRQVHOHFWHGLQ

RUGHUWRHȺHFWLYHO\DSSO\WKHZDUPULQVHZDWHUWRWKHORDG

Auto Soak

7KLVRSWLRQEHJLQVZLWKDEULHIDJLWDWLRQVRDNVIRUDVSHFL¿HGSHULRGRIWLPHWKHQPRYHVWKURXJKWKHUHVWRIWKHF\FOH

automatically. Repeated pressing of the Soak button will scroll through 15 minute, 30 minute, 1 hour, and 2 hour

selections and then return back to 0 soak minutes.

Deep Rinse

Set this option to provide a deep rinse or when using fabric softener. It may change other settings (e.g. Spin may go to a

higher setting) to maximize performance.

NOTE'RQRWXVHIDEULFVRIWHQHUGLVSHQVLQJEDOOVZLWKWKLVZDVKHU7KH\GRQRWZRUNFRUUHFWO\LQKLJKHȻFLHQF\

washers.

Delay Wash

When the Delay Wash button is repeatedly pressed, the delay time is set from 1 (01H) to 9 (09H) hours and back to

clear (00H) hours. If the user presses and holds the Delay Wash button for 3 seconds, it will immediately reset.

Extra Rinse

When the user uses extra detergent or bleach to clean heavily soiled clothes, use the Extra Rinse option to better

remove additional residues.

NOTE: This option is not allowed for some cycles.

Additional Options

My Cycle Settings

As the cycle selector knob is turned, the Temp, Soil and Spin settings change to automatic pre-set default settings for

HDFKF\FOH,IWKHXVHUGHVLUHVGLȺHUHQWGHIDXOWVHWWLQJVVHOHFWWKHGHVLUHGRSWLRQVRUFKDQJHVWRWKHF\FOHVHWWLQJV

then press and hold the My Cycle button for 3 seconds to store them. The My Cycle button will light when active. In the

future, when the user turns the selector knob to that cycle, the settings will be automatically recalled. To restore the

factory defaults temporarily (i.e.: for this load), press the My Cycle button for 1/2 second. The My Cycle light will turn

RȺDQGWKHIDFWRU\GHIDXOWVZLOOORDG+RZHYHUWKHQH[WWLPHWKHXVHUVHOHFWVWKLVF\FOHMy Cycle settings will load. If

the user wishes to permanently restore the factory default settings for the cycle; when the My Cycle is active (button

light on) press and hold the My Cycle button for 3 seconds. The factory defaults will load for the selected cycle and the

My CycleOLJKWZLOOWXUQRȺ7KHGHIDXOWVHWWLQJVZLOOORDGZKHQWKLVF\FOHLVVHOHFWHGLQWKHIXWXUHDQGWKHMy Cycle light

ZLOOUHPDLQRȺNOTE: My Cycle saves the following options: Temp, Soil, Spin, Extra Rinse, Deep Fill, Warm Rinse, Auto

Soak, Deep Rinse and Stain Removal Guide.

Volume

Use the Volume button to change the volume of the end of cycle signal and other system tones. Press the button until

WKHGHVLUHGYROXPHKLJKPHGLXPORZLVUHDFKHGRURȺ

Control Lock

Use the control lock before or during a cycle to prevent any selections from being made.

To lock/unlock the washer controls, press and hold the Warm Rinse and Auto Soak buttons for 3 seconds. The control

lock icon will light up when it is on. NOTE: The Power button can still be used when the machine is locked.

– 15 –

Consumer Help Indicator

The washer is equipped with Consumer Help Indicator (CHI). CHI communicates a simple remedy for some

situations that can be performed without the need to call for service. The chart below describes the helpful

messages that may scroll on the display when returning to start another load. These messages will provide

simple remedies that can be quickly performed.

Spin light blinking If an out-of-balance condition is detected by the washer, the Spin light will blink during the remaining

portion of the cycle and will stay illuminated for a short time after cycle completion. When this occurs,

the washer is taking actions to correct the out-of-balance condition and complete the cycle normally. In

some cases, the washer may not be able to balance the load and spin up to full speed. If the load is more

wet than normal at the end of the cycle, redistribute the load evenly in the wash basket and run a Drain

& Spin cycle.

“H2O SUPPLY”

(Water not entering

washer)

Check the house water supply. Did the user forget to turn on one or both supply valves after installation

or coming back from vacation? As soon as the message starts to scroll, the washer will initiate a 4

minute lock-out period. The washer controls won’t respond/change during this time. After the 4 minutes,

the user can begin the cycle again. If the user tries to bypass the lock-out period by unplugging the

washer, the 4 minute timer will start over again.

“CAnCELEd” “CAnCELEd” may scroll on the display if the machine was paused for longer than 12 hours or if the

machine has stopped itself before the cycle completed due to certain errors. As soon as the message

starts to scroll, the washer will initiate a 4 minute lock-out period. The washer controls won’t respond/

change during this time. After the 4 minute period, begin the cycle again. If the user tries to bypass

the lock-out period by unplugging the washer, the 4 minute timer will start over again. If the problem

persists, call 800.GE.CARES (800.432.2737) for service.

“Lid” “Lid” will be shown on display if 3 cycles have been started without opening the lid. The washer will not

start another cycle until the lid is opened. Try opening, then closing the lid and starting a new cycle. If the

problem persists, call 800.GE.CARES (800.432.2737) for service.

(Continued next page)

Redistribution

,IDQRXWRIEDODQFHFRQGLWLRQRFFXUVGXULQJ¿QDOVSLQWKHZDVKHUZLOOWU\WRUHGLVWULEXWHWKHFORWKHVHYHQO\WRDFKLHYH¿QDOVSLQ

VSHHG7KHZDVKHUZLOORQO\DWWHPSWWRUHGLVWULEXWHWKHFORWKHVWLPH

7KHZDVKHUZLOOWU\WRVSLQXSWLPHVLQLWLDOWU\UHWULHVEHIRUHJRLQJLQWRUHGLVWULEXWLRQ7KHUHGLVWULEXWLRQVHTXHQFHLV

WKHZDVKHUZLOO¿OOZLWKJDOORQVRIZDWHUDJLWDWLRQGUDLQDQGWKHQDWWHPSWWRVSLQXSWRIXOOVSLQVSHHG,IWKHZDVKHUFDQQRW

EDODQFHWKHORDGSDVWUSPLWZLOOFDQFHOWKHF\FOH,ILWSDVVHVWKHUSPGZHOODQGFDQQRWVSLQSDVWUSPWKHZDVKHU

ZLOODWWHPSWWRUHDFKUSPPRUHWLPHV,IWKHZDVKHUFDQQRWPDLQWDLQWKHUSPWKHGUDLQSXPSZLOOWXUQRQFRDVWWRD

VWRSDQGFDQFHOWKHF\FOH,IWKHUHGLVWULEXWLRQRFFXUVDSSUR[LPDWHO\PLQXWHVZLOOEHDGGHGWRWKHF\FOHWLPH

– 16 –

GTW485 Model

GTW460 Model

GTW220 Model

GTW330 Model

– 17 –

Start/Pause

Press Start to begin the cycle. NOTE: The lid must be closed for the washer to start the cycle. If the lid is closed, the lid will

lock and the Lid Locked light will illuminate.

Pressing Pause will unlock the lid (if locked at that time), pause the cycle and the Pause indicator light will blink.

To continue the cycle, press Start again. If machine is paused more than 24 hours, the cycle will be cancelled. If water

remains in the machine, select the Drain & Spin cycle to drain basket and spin water out of the washer basket.

Cycle Status Lights

Shows whether the washer is in the Fill, Soak, Wash, Rinse or Spin portion of the cycle.

If an out-of-balance condition is detected by the washer, the Spin light will blink during the remaining portion of the cycle

and will stay illuminated for a short time after cycle completion. When this occurs, the washer is taking actions to correct

the out-of-balance condition and complete the cycle normally. In some cases, the washer may not be able to balance

the load and spin up to full speed. If the load is more wet than normal at the end of the cycle, redistribute the load evenly

in the wash basket and run a Drain & Spin cycle.

Load Size (on some models)

$GGKLJKHȻFLHQF\GHWHUJHQW

) to the bottom of the basket and fabric softener to the dispenser (on some models)

prior to loading clothes.

Loosely load items in the washer basket. Overloading may negatively impact wash performance. Adjust the load size

accordingly.

Make the load selection:

Precise Fill (on some models)

• )RUFRQYHQLHQFHEHVWSHUIRUPDQFHDQGRSWLPDOHȻFLHQF\VHOHFWPrecise Fill for models so equipped. This selection

automatically provides the correct amount of water suited to the size and type of load placed in the unit. The lid will

be locked for the duration of the load sensing process, which includes a series of short spins and a portion of the

ZDWHU¿OO

• If the user prefers to manually select the water level, select Small through Super. While Precise Fill is best for most

loads and general washing, the user may want to manually select the load size for specialty items such as bulky,

lightweight comforters or pillows, where it may be necessary to make sure that a larger water level is applied.

Manual load size selections should be made for wet items placed in the washer, such as soaked towels or garments.

• 7KHZDVKHUZLOOQRW¿OOZLWKZDWHUZKHQPrecise Fill is selected if the lid is opened. When the lid is closed, the

PDFKLQHLVDEOHWREHJLQ¿OOLQJZLWKZDWHULQRUGHUWRVHQVHWKHORDGVL]H

NOTE7KLVLVDKLJKHȻFLHQF\ZDVKLQJPDFKLQH7KLVV\VWHPUHTXLUHVOHVVZDWHUZKLOHSURYLGLQJHȺHFWLYHFOHDQLQJ

action. It may be noticeable that the water level is lower than on a previous washer. This is normal.

Operating Instructions

(Continued next page)

– 18 –

Items to Wash Cycle

Wash

Temp

Soil Level

Spin

Selection

Options Available Cycle Details

Cycle for normal,

regular, or typical

use for washing

up to a full load

of normally soiled

cotton clothing.

Colors Hot

Warm

Colors

Cool

Cold

Tap Cold

Ex. Heavy

Heavy

Normal

Light

Ex. Light

Max/

Extra

Normal

Stain PreTreat Guide

Deep Fill

Auto Soak

Deep Rinse

2nd Rinse

Cycle for normal, regular, or typical

use for washing up to a full load of

normally soiled cotton clothing. Choose

the Heavy or Extra Heavy soil level

selection and Warm or Hot water

temperature selection as appropriate

for the clothes load for a higher degree

of cleaning. Incorporates multi-stage

¿OOVDQGZDVKSHULRGVWRSURYLGH

optimal fabric care.

Dark colored

items, linens, and

mixed loads.

Dark

Colors

Hot

Warm

Colors

Cool

Cold

Tap Cold

Ex. Heavy

Heavy

Normal

Light

Ex. Light

Max/

Extra

Normal

Stain PreTreat Guide

Deep Fill

Auto Soak

Deep Rinse

2nd Rinse

Lower wash temperatures, a shorter

ZDVKSHULRGDQGDGHHS¿OOULQVH

(on some models) minimizes fading

and spotting of dark colored fabrics.

,QFRUSRUDWHVPXOWLVWDJH¿OOVDQGZDVK

periods to provide optimal fabric care.

Casual clothes,

lightly soiled

RȻFHZHDU

Casuals Hot

Warm

Colors

Cool

Cold

Tap Cold

Ex. Heavy

Heavy

Normal

Light

Ex. Light

Max/

Extra

Normal

Stain PreTreat Guide

Deep Fill

Auto Soak

Deep Rinse

2nd Rinse

Wash period tailored to care for

FDVXDOFORWKHVDQGRȻFHZHDULWHPV

,QFRUSRUDWHVPXOWLVWDJH¿OOVDQGZDVK

periods to provide optimal fabric care.

Lingerie and

special care

fabrics with light

soil.

Delicates Hot

Warm

Colors

Cool

Cold

Tap Cold

Ex. Heavy

Heavy

Normal

Light

Ex. Light

Max/

Extra

Normal

Stain PreTreat Guide

Deep Fill

Auto Soak

Deep Rinse

2nd Rinse

Utilizes a unique “tri-pulse” extra gentle

DJLWDWHSUR¿OHWRSURYLGHVSHFLDOFDUH

to delicate fabrics. It is recommended

to place small or ultra-delicate items in

mesh bags before washing.

Dark colored

fabrics and mixed

loads.

Cold

Wash

Hot

Warm

Colors

Cool

Cold

Tap Cold

Ex. Heavy

Heavy

Normal

Light

Ex. Light

Max/

Extra

Normal

Deep Fill

Auto Soak

Deep Rinse

2nd Rinse

Cycle combines multiple extended

wash agitation periods with soak

periods to provide enhanced cleaning

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with colder water temperatures.

Medium to lightly

soiled athletic

wear items of

technical or

synthetic fabrics.

Active

Wear

Hot

Warm

Colors

Cool

Cold

Tap Cold

Ex. Heavy

Heavy

Normal

Light

Ex. Light

Max/

Extra

Normal

Stain PreTreat Guide

Deep Fill

Auto Soak

Deep Rinse

2nd Rinse

Cycle designed for care of medium to

lightly soiled active wear, athletic wear,

and technical fabrics. Incorporates a

multi-stage wash period with soak to

HȺHFWLYHO\WUHDWERG\VRLOVDQGRGRUV

Use the Heavy Duty cycle for heavily

soiled sports clothing constructed of

sturdy fabric.

Wash Cycles - Cycle Selector Knob

The wash cycle controls the type of washing process. The cycle selector knob can be turned in either direction. Turning

the knob after starting a cycle will stop the washer and change the cycle/options to the new selection. Press Start to

begin the new cycle selection.

The chart below will help match the items to be washed with the best wash cycle settings. For optimal performance,

select the cycle that most closely matches the items being washed.

Selections and options shown in bold are the recommended settings for that cycle.

Some cycles and options may not be available on some models.

Operating Instructions

(Continued next page)

– 19 –

Items to Wash Cycle

Wash

Temp

Soil Level

Spin

Selection

Options Available Cycle Details

Small loads of

lightly soiled items

that are needed

in a hurry.

Speed

Wash

Hot

Warm

Colors

Cool

Cold

Tap Cold

Ex. Heavy

Heavy

Normal

Light

Ex. Light

Max/

Extra

Normal

Stain PreTreat Guide

Deep Fill

Auto Soak

Deep Rinse

2nd Rinse

Utilizes an expedited wash period and

time saving continuous spray rinse to

clean small lightly soiled loads in the

fastest time possible.

Wet load of items.

For items that

need only to be

rinsed, use this

cycle with Deep

Rinse option.

Drain &

Spin

Max/

Extra

Normal

Deep Rinse

2nd Rinse

Utilizes a high speed spin to extract

water from wet items. For items that

need to be rinsed, select the Deep

Rinse and/or 2nd Rinse option when

using this cycle.

Jeans with

medium to light

soil. For heavily

soiled work jeans,

use the Heavy

Duty Cycle.

Jeans Hot

Warm

Colors

Cool

Cold

Tap Cold

Ex. Heavy

Heavy

Normal

Light

Ex. Light

Max /

Extra

Normal

Stain PreTreat Guide

Deep Fill

Auto Soak

Deep Rinse

2nd Rinse

Combines higher water levels, a

VSHFLDOO\GHVLJQHGDJLWDWLRQSUR¿OHDQG

multi-step wash and soak periods to

care for jeans with medium to light soil.

Use the Heavy Duty cycle for heavily

soiled work jeans.

Sturdy fabrics

with heavy to

medium soil.

Heavy

Duty

Hot

Warm

Colors

Cool

Cold

Tap Cold

Ex. Heavy

Heavy

Normal

Light

Ex. Light

Max /

Extra

Normal

Stain PreTreat Guide

Deep Fill

Auto Soak

Deep Rinse

2nd Rinse

Incorporates multi-step wash and soak

periods combined with extended wash

SHULRGVWRHȺHFWLYHO\FOHDQKHDYLO\WR

medium soiled sturdy fabrics.

Large coats, bed

spreads, mattress

covers, sleeping

bags, and similar

large bulky items.

Bulky

Items

Hot

Warm

Colors

Cool

Cold

Tap Cold

Ex. Heavy

Heavy

Normal

Light

Ex. Light

Max /

Extra

Normal

Stain PreTreat Guide

Deep Fill

Auto Soak

Deep Rinse

2nd Rinse

Provides a Deep Fill/Max Fill wash

water level to wash bulky items.

Also incorporates a Deep Fill rinse to

HȺHFWLYHO\ULQVHEXON\LWHPV

Towels/Sheets Towels/

Sheets

Hot

Warm

Colors

Cool

Cold

Tap Cold

Ex. Heavy

Heavy

Normal

Light

Ex. Light

Max /

Extra

Normal

Stain PreTreat Guide

Deep Fill

Auto Soak

Deep Rinse

2nd Rinse

Cycle designed washing towels or

sheets, using a higher water level and

DVRDNSHULRGWRHȺHFWLYHO\FOHDQWKHVH

items. It is recommended that towels

and sheets be washed separately for

best care and washing performance.

Whites and

household linens

Whites Hot

Warm

Colors

Cool

Cold

Tap Cold

Ex. Heavy

Heavy

Normal

Light

Ex. Light

Max /

Extra

Normal

Stain PreTreat Guide

Deep Fill

Auto Soak

Deep Rinse

2nd Rinse

Cycle tailored to clean and brighten

whites.

Wash Cycles - Cycle Selector Knob - Continued

Operating Instructions

(Continued next page)

– 20 –

Settings

Select settings for agitation (Soil) and water temperature (Temp).

NOTE: Longer Spin times typically reduce dryer time/energy usage (i.e.: reduces total energy when using both a washer and a

dryer).

Cycle Options

Stain PreTreat (on some models)

The Stain PreTreat feature allows the user to indicate what stains are on the garments in the load. This feature

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type selected and to an amount which enables a concentrated cleaning step. A stain scrubbing period, followed by an

DFWLYHVRDNLVFRQGXFWHGWRHȺHFWLYHO\WUHDWWKHVWDLQ7KHQDGGLWLRQDOZDWHULVDGGHGWRWKHVHOHFWHGWHPSHUDWXUHDQG

the wash phase is conducted for the cycle selected.

This feature can be applied to most wash cycles as described in the cycle guide.

To use Stain PreTreat:

1. Select the desired wash cycle.

2. Select the stain to be treated under the Stain PreTreat options.

• Recommended temperatures are optimal for stain removal performance; adjust temperature selection to suit load being

washed.

• Ensure stain is completely removed after wash cycle and before placing in dryer; very tough stains may require a second

treatment.

Stain PreTreat Guide

Category Recommended

Temperatures

Treatment/Wash

Stain For best results, before placing in

washer:

Tomato Cool/Warm Sauce

Catsup

Salsa

Pretreat with liquid detergent or stain

remover product; rinse with cool water.

Dirt Cool/Warm Dirt

Clay

Mud

Allow dirt to dry; remove loose dirt using

a brush. Rinse with cool water.

Grass Cold/Warm Grass

Lipstick

Chocolate

Gravy

Mayonnaise

BBQ Sauce

Pretreat with liquid detergent or stain

remover product. Brush lightly; rinse

with cold water.

Wine Cool/Warm Wine

Soda

Kool-Aid

Tea

&RȺHH

Juice

Beer

Pretreat with mixture of Oxi product and

cool water. Add Oxi product along with

detergent in the washer.

Operating Instructions

(Continued next page)

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GE GTW220ACK_WW Technical Service Manual

Brand: GE

Model: GTW220ACK_WW

Category: Washing machines

Type: Technical Service Manual

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GE GTW220ACK_WW Technical Service Manual

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GE GTW220ACK_WW Technical Service Manual

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