Toyota Corolla HV Owner's manual

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COROLLA HV_U

Pictorial index Search by illustration

For safety

and security

Make sure to read through them

(Main topics: Child seat, theft deterrent system)

Vehicle status

information and

indicators

Reading driving-related information

(Main topics: Meters, multi-information display)

Before driving

Opening and closing the doors and windows,

adjustment before driving

(Main topics: Keys, doors, seats)

Driving

Operations and advice which are necessary for

driving

(Main topics: Starting hybrid system, refueling)

Audio Operating the Audio

(Main topics: Audio/visual, phone)

Interior features Usage of the interior features

(Main topics: Air conditioner, storage features)

Maintenance

and care

Caring for your vehicle and maintenance

procedures

(Main topics: Interior and exterior, light bulbs)

When trouble

arises

What to do in case of malfunction and emergency

(Main topics: 12-volt battery discharge, flat tire)

Vehicle

specifications

Vehicle specifications, customizable features

(Main topics: Fuel, oil, tire inflation pressure)

For owners Reporting safety defects for U.S. owners, and seat

belt and SRS airbag instructions for Canadian

owners

Index Search by symptom

Search alphabetically

2TABLE OF CONTENTS

For your information ........................ 6

Reading this manual......................11

How to search................................12

Pictorial index ................................13

1-1. For safe use

Before driving........................24

For safe driving .....................25

Seat belts ..............................27

SRS airbags..........................31

Front passenger occupant clas-

sification system..................41

Exhaust gas precautions.......46

1-2. Child safety

Riding with children...............47

Child restraint systems..........48

1-3. Emergency assistance

Safety Connect .....................73

1-4. Hybrid system

Hybrid system features .........80

Hybrid system precautions....83

1-5. Theft deterrent system

Immobilizer system ...............88

Alarm.....................................89

2-1. Instrument cluster

Warning lights and indicators

............................................92

Gauges and meters ..............96

Multi-information display .... 101

Energy monitor/consumption

screen .............................. 107

3-1. Key information

Keys ................................... 114

3-2. Opening, closing and locking

the doors

Doors ................................. 117

Trunk.................................. 121

Smart key system .............. 123

3-3. Adjusting the seats

Front seats ......................... 129

Rear seats.......................... 130

Head restraints................... 132

3-4. Adjusting the steering wheel

and mirrors

Steering wheel ................... 134

Inside rear view mirror ....... 135

Outside rear view mirrors... 136

3-5. Opening and closing the win-

dows

Power windows .................. 138

4-1. Before driving

Driving the vehicle.............. 142

Cargo and luggage ............ 148

Vehicle load limits .............. 151

Trailer towing...................... 151

Dinghy towing .................... 152

4-2. Driving procedures

Power (ignition) switch ....... 153

EV drive mode ................... 158

Hybrid transmission ........... 160

Turn signal lever................. 162

Parking brake..................... 163

Brake Hold ......................... 166

1For safety and security

2Vehicle status information

and indicators

3Before driving

4Driving

3

TABLE OF CONTENTS

1

2

3

4

5

6

7

8

9

10

4-3. Operating the lights and wip-

ers

Headlight switch................. 169

Automatic High Beam ........ 171

Windshield wipers and washer

......................................... 174

4-4. Refueling

Opening the fuel tank cap .. 176

4-5. Using the driving support sys-

tems

Toyota Safety Sense 2.0 .... 179

PCS (Pre-Collision System)

......................................... 184

LTA (Lane Tracing Assist)... 192

Dynamic radar cruise control

with full-speed range........ 202

RSA (Road Sign Assist) ..... 213

BSM (Blind Spot Monitor)... 216

RCTA (Rear Cross Traffic Alert)

function ............................ 221

Rear view monitor system.. 226

Driving mode select switch

......................................... 234

Driving assist systems........ 235

4-6. Driving tips

Hybrid vehicle driving tips .. 241

Winter driving tips............... 243

5-1. Basic function

Buttons overview................ 249

Menu screen ...................... 251

Status icon ......................... 252

“Setup” screen ................... 254

5-2. Basic information before oper-

ation

Initial screen....................... 255

Touch screen...................... 256

Home screen...................... 258

Entering letters and num-

bers/list screen operation

......................................... 259

Screen adjustment ............. 262

Linking multi-information display

and the system ................ 263

5-3. Connectivity settings

Registering/Connecting a Blue-

tooth® device ................... 264

Setting Bluetooth® details .. 268

Wi-Fi® Hotspot ................... 276

Apple CarPlay/

Android Auto .................... 280

5-4. Other settings

General settings................. 287

Voice settings..................... 291

Vehicle settings .................. 292

5-5. Using the audio/visual system

Quick reference.................. 294

Some basics ...................... 295

5-6. Radio operation

AM radio/FM radio/SiriusXM®

Satellite Radio(SXM) ....... 299

Internet radio...................... 304

5-7. Media operation

USB memory...................... 305

iPod/iPhone (Apple CarPlay)

......................................... 307

Android Auto ...................... 310

Bluetooth® audio................ 311

5-8. Audio/visual remote controls

Steering switches............... 315

5-9. Audio settings

Setup.................................. 317

5-10.Tips for operating the

audio/visual system

Operating information ........ 318

5-11. Voice command system oper-

ation

Voice command system ..... 330

5Audio

4TABLE OF CONTENTS

Command list ..................... 333

5-12.Mobile Assistant operation

Mobile Assistant ................. 337

5-13.Phone operation (Hands-free

system for cellular phones)

Quick reference.................. 339

Some basics ...................... 340

Placing a call using the Blue-

tooth® hands-free system 344

Receiving a call using the Blue-

tooth® hands-free system 347

Talking on the Bluetooth®

hands-free system ........... 348

Bluetooth® phone message

function ............................ 350

5-14.Phone settings

Setup.................................. 354

5-15.What to do if... (Bluetooth®)

Troubleshooting ................. 364

5-16.Connected Services Overview

Functional overview ........... 368

Type A: Function achieved by

using a smart phone or DCM

......................................... 369

Type B: Function achieved by

using DCM and the system

......................................... 372

Type C: Function achieved by

using DCM ....................... 373

Type D: Function achieved by

using DCM and a smartphone

......................................... 373

5-17.Connected Services Opera-

tion

Toyota apps........................ 375

5-18.Toyota apps settings

Setup.................................. 379

6-1. Using the air conditioning

system and defogger

Automatic air conditioning sys-

tem................................... 382

Heated steering wheel/seat

heaters............................. 389

6-2. Using the interior lights

Interior lights list ................. 391

6-3. Using the storage features

List of storage features ...... 393

6-4. Other interior features

Other interior features ........ 397

7-1. Maintenance and care

Cleaning and protecting the

vehicle exterior................. 406

Cleaning and protecting the

vehicle interior.................. 408

7-2. Maintenance

Maintenance requirements

......................................... 411

General maintenance......... 412

Emission inspection and mainte-

nance (I/M) programs ...... 415

7-3. Do-it-yourself maintenance

Do-it-yourself service precau-

tions ................................. 416

Hood .................................. 418

Positioning a floor jack ....... 419

Engine compartment.......... 420

Tires ................................... 427

Tire inflation pressure......... 434

Wheels ............................... 436

Air conditioning filter........... 438

6Interior features

7Maintenance and care

5

TABLE OF CONTENTS

1

2

3

4

5

6

7

8

9

10

Cleaning the hybrid battery (trac-

tion battery) air intake vent and

filter .................................. 439

Electronic key battery......... 443

Checking and replacing fuses

......................................... 445

Light bulbs.......................... 447

8-1. Essential information

Emergency flashers ........... 454

If your vehicle has to be stopped

in an emergency .............. 455

If the vehicle is submerged or

water on the road is rising

......................................... 456

8-2. Steps to take in an emergency

If your vehicle needs to be towed

......................................... 457

If you think something is wrong

......................................... 460

If a warning light turns on or a

warning buzzer sounds.... 462

If a warning message is dis-

played .............................. 471

If you have a flat tire (vehicles

without spare tire) ............ 474

If you have a flat tire (vehicles

with a spare tire) .............. 485

If the hybrid system will not start

......................................... 493

If you lose your keys .......... 494

If the fuel filler door cannot be

opened............................. 495

If the electronic key does not

operate properly............... 495

If the 12-volt battery is dis-

charged............................ 497

If your vehicle overheats .... 501

If the vehicle becomes stuck

......................................... 504

9-1. Specifications

Maintenance data (fuel, oil level,

etc.).................................. 508

Fuel information ................. 515

Tire information .................. 517

9-2. Customization

Customizable features ....... 528

9-3. Initialization

Items to initialize ................ 536

10-1.For owners

Reporting safety defects for U.S.

owners ............................. 538

Reporting safety defects for

Canadian owners............. 538

Seat belt instructions for Cana-

dian owners (in French) ... 539

SRS airbag instructions for

Canadian owners (in French)

......................................... 540

What to do if... (Troubleshooting)

......................................... 548

Alphabetical Index.............. 551

8When trouble arises

9Vehicle specifications

10 For owners

Index

6

Please note that this manual

applies to all models and

explains all equipment, including

options. Therefore, you may find

explanations for equipment not

installed on your vehicle and the

illustrations used may differ from

your vehicle.

All specifications provided in this

manual are current at the time of

printing. Over time, your vehicle

may receive updates that modify

the vehicle and make material in

this manual incomplete and/or

inaccurate. Because of Toyota's

interest in continual product

improvement, Toyota reserves

the right to make changes to this

manual at any time without

notice.

If Toyota chooses to update the

manual, updated versions can

be viewed by selecting your

vehicle by model and year at the

following URL or on your mobile

device if you have access to the

Toyota app.

www.toyota.com/owners

Approximately five hours after

the hybrid system is turned off,

you may hear sound coming

from under the vehicle for sev-

eral minutes. This is the sound

of a fuel evaporation leakage

check and, it does not indicate a

malfunction.

A wide variety of non-genuine

spare parts and accessories for

Toyota vehicles are currently

available in the market. You

should know that Toyota does

not warrant these products and

is not responsible for their per-

formance, repair, or replace-

ment, or for any damage they

may cause to, or adverse effect

they may have on, your Toyota

vehicle.

This vehicle should not be modi-

fied with non-genuine Toyota

products. Modification with

non-genuine Toyota products

could affect its performance,

safety or durability, and may

even violate governmental regu-

lations. In addition, damage or

performance problems resulting

from the modification may not

be covered under warranty.

Also, remodeling like this will

have an effect on advanced

safety equipment such as Toy-

ota Safety Sense 2.0 and there

is a danger that it will not work

For your information

Main Owner’s Manual

Noise from under vehicle

after turning off the hybrid

system

Accessories, spare parts

and modification of your

Toyota

7

properly or the danger that it

may work in situations where it

should not be working.

The installation of a mobile

two-way radio system in your

vehicle could affect electronic

systems such as:

Multiport fuel injection sys-

tem/sequential multiport fuel

injection system

Toyota Safety Sense 2.0

Anti-lock brake system

SRS airbag system

Seat belt pretensioner system

Be sure to check with your Toy-

ota dealer for precautionary

measures or special instructions

regarding installation of a mobile

two-way radio system.

High voltage parts and cables

on the hybrid vehicles emit

approximately the same amount

of electromagnetic waves as the

conventional gasoline powered

vehicles or home electronic

appliances despite of their elec-

tromagnetic shielding.

Unwanted noise may occur in

the reception of the mobile

two-way radio.

The vehicle is equipped with

sophisticated computers that will

record certain data, such as:

• Engine speed/Electric motor

speed (traction motor speed)

• Accelerator status

• Brake status

• Vehicle speed

• Operation status of the driving

assist systems

• Images from the cameras

Your vehicle is equipped with

cameras. Contact your Toyota

dealer for the location of

recording cameras.

The recorded data varies

according to the vehicle grade

level and options with which it is

equipped.

These computers do not record

conversations or sounds, and

only record images outside of

the vehicle in certain situations.

Data Transmission

Your vehicle may transmit the data

recorded in these computers to

Toyota without notification to you.

Data usage

Toyota may use the data recorded

in this computer to diagnose mal-

functions, conduct research and

development, and improve quality.

Toyota will not disclose the

recorded data to a third party

except:

• With the consent of the vehicle

owner or with the consent of the

lessee if the vehicle is leased

• In response to an official request

by the police, a court of law or a

Installation of a mobile

two-way radio system

Vehicle data recording

8

government agency

• For use by Toyota in a lawsuit

• For research purposes where the

data is not tied to a specific vehi-

cle or vehicle owner

Recorded image information

can be erased by your Toyota

dealer.

The image recording function can

be disabled. However, if the func-

tion is disabled, data from when the

system operates will not be avail-

able.

To learn more about the vehi-

cle data collected, used and

shared by Toyota, please visit

www.toyota.com/privacyvts/.

If your Toyota has Safety Con-

nect and if you have subscribed

to those services, please refer to

the Safety Connect Telematics

Subscription Service Agreement

for information on data collected

and its usage.

To learn more about the vehi-

cle data collected, used and

shared by Toyota, please visit

www.toyota.com/privacyvts/.

This vehicle is equipped with an

event data recorder (EDR). The

main purpose of an EDR is to

record, in certain crash or near

crash-like situations, such as an

air bag deployment or hitting a

road obstacle, data that will

assist in understanding how a

vehicle’s systems performed.

The EDR is designed to record

data related to vehicle dynamics

and safety systems for a short

period of time, typically 30 sec-

onds or less.

The EDR in this vehicle is

designed to record such data

as:

• How various systems in your

vehicle were operating;

• Whether or not the driver and

passenger safety belts were

buckled/fastened;

• How far (if at all) the driver

was depressing the accelera-

tor and/or brake pedal; and,

• How fast the vehicle was trav-

eling.

These data can help provide a

better understanding of the cir-

cumstances in which crashes

and injuries occur.

NOTE: EDR data are recorded

by your vehicle only if a non-triv-

ial crash situation occurs; no

data are recorded by the EDR

under normal driving conditions

and no personal data (e.g.,

name, gender, age, and crash

location) are recorded. How-

ever, other parties, such as law

enforcement, could combine the

EDR data with the type of per-

Usage of data collected

through Safety Connect

(U.S. mainland only)

Event data recorder

9

sonally identifying data rou-

tinely acquired during a crash

investigation.

To read data recorded by an

EDR, special equipment is

required, and access to the

vehicle or the EDR is needed. In

addition to the vehicle manufac-

turer, other parties, such as law

enforcement, that have the spe-

cial equipment, can read the

information if they have access

to the vehicle or the EDR.

Disclosure of the EDR data

Toyota will not disclose the data

recorded in an EDR to a third party

except when:

• An agreement from the vehicle’s

owner (or the lessee for a leased

vehicle) is obtained

• In response to an official request

by the police, a court of law or a

government agency

• For use by Toyota in a lawsuit

However, if necessary, Toyota may:

• Use the data for research on

vehicle safety performance

• Disclose the data to a third party

for research purposes without

disclosing information about the

specific vehicle or vehicle owner

The SRS airbag and seat belt

pretensioner devices in your

Toyota contain explosive chemi-

cals. If the vehicle is scrapped

with the airbags and seat belt

pretensioners left as they are,

this may cause an accident such

as fire. Be sure to have the sys-

tems of the SRS airbag and seat

belt pretensioner removed and

disposed of by a qualified ser-

vice shop or by your Toyota

dealer before you scrap your

vehicle.

Special handling may apply, See

www.dtsc.ca.gov/

hazardouswaste/perchlorate.

Your vehicle has components

that may contain perchlorate.

These components may include

the airbags, seat belt preten-

sioners, wireless remote control

batteries, and the batteries in

the tire pressure warning valve

and transmitters.

Scrapping of your Toyota

Perchlorate Material

10

WARNING

■General precautions while

driving

Driving under the influence: Never

drive your vehicle when under the

influence of alcohol or drugs that

have impaired your ability to oper-

ate your vehicle. Alcohol and cer-

tain drugs delay reaction time,

impair judgment and reduce coor-

dination, which could lead to an

accident that could result in death

or serious injury.

Defensive driving: Always drive

defensively. Anticipate mistakes

that other drivers or pedestrians

might make and be ready to avoid

accidents.

Driver distraction: Always give

your full attention to driving. Any-

thing that distracts the driver, such

as adjusting controls, talking on a

cellular phone or reading can

result in a collision with resulting

death or serious injury to you,

your occupants or others.

■General precaution regarding

children’s safety

Never leave children unattended

in the vehicle, and never allow

children to have or use the key.

Children may be able to start the

vehicle or shift the vehicle into

neutral. There is also a danger

that children may injure them-

selves by playing with the win-

dows, or other features of the

vehicle. In addition, heat build-up

or extremely cold temperatures

inside the vehicle can be fatal to

children.

11

Reading this manual

Explains symbols used in

this manual.

Symbols in this manual

Symbols Meanings

WARNING:

Explains something

that, if not obeyed,

could cause death or

serious injury to peo-

ple.

NOTICE:

Explains something

that, if not obeyed,

could cause dam-

age to or a malfunc-

tion in the vehicle or

its equipment.

Indicates operating

or working proce-

dures. Follow the

steps in numerical

order.

Symbols in illustrations

Symbols Meanings

Indicates the action

(pushing, turning,

etc.) used to operate

switches and other

devices.

Indicates the out-

come of an operation

(e.g. a lid opens).

Symbols Meanings

Indicates the compo-

nent or position

being explained.

Means Do not, Do

not do this, or Do

not let this happen.

12

■Searching by name

Alphabetical index: P.551

■Searching by installation

position

Pictorial index: P.13

■Searching by symptom or

sound

What to do if... (Troubleshoot-

ing): P.54 8

■Searching by title

Table of contents: P.2

How to search

13

Pictorial index

■Exterior

Doors................................................................................... P.117

Locking/unlocking ................................................................ P.117

Opening/closing the side windows....................................... P.138

Locking/unlocking by using the mechanical key .................. P.4 95

Warning messages .............................................................. P.120

Trunk ................................................................................... P.121

Opening from inside............................................................. P.122

Opening from outside........................................................... P.122

Warning messages .............................................................. P.123

Outside rear view mirrors ................................................. P.136

Adjusting the mirror angle .................................................... P.136

Folding the mirrors ............................................................... P.136

Defogging the mirrors*......................................................... P.384

Windshield wipers.............................................................. P.174

Precautions for winter season.............................................. P.243

To prevent freezing (windshield wiper de-icer)*.................... P.386

14 Pictorial index

Fuel filler door .................................................................... P.176

Refueling method................................................................. P.177

Fuel type/fuel tank capacity ................................................. P.509

Tires..................................................................................... P.427

Tire size/inflation pressure ................................................... P.513

Winter tires/tire chains ......................................................... P.243

Checking/rotation/tire pressure warning system*................. P.427

Coping with flat tires..................................................... P.474, 485

Hood.................................................................................... P.418

Opening ............................................................................... P.418

Engine oil ............................................................................. P.510

Coping with overheating ...................................................... P.501

Headlights/daytime running lights ................................... P.169

Turn signal lights/parking lights....................................... P.169

Parking lights*.................................................................... P.169

Front side marker lights .................................................... P.169

Stop lights/tail lights/rear side marker lights/turn signal lights

P. 1 6 9

License plate lights............................................................ P.169

Back-up lights

Shifting the shift position to R .............................................. P.160

*: If equipped

Light bulbs of the exterior lights for driving

(Replacing method: P.447, Watts: P.514)

15

Pictorial index

■Instrument panel

Power switch ...................................................................... P.153

Starting the hybrid system/changing the modes .................. P. 15 3

Emergency stop of the hybrid system.................................. P.455

When the hybrid system will not start .................................. P.493

Warning messages .............................................................. P.471

Shift lever............................................................................ P.160

Changing the shift position................................................... P.160

Precautions for towing ......................................................... P.457

When the shift lever does not move..................................... P.161

Meters ................................................................................... P.96

Reading the meters/adjusting the instrument panel light....... P.96

Warning lights/indicator lights ................................................ P.92

When a warning light turns on ............................................. P.462

Multi-information display .................................................. P.101

Display ................................................................................. P.101

Energy monitor..................................................................... P.107

16 Pictorial index

When a warning message is displayed................................ P.471

Turn signal lever................................................................. P.162

Headlight switch ................................................................ P.169

Headlights/parking lights/tail lights/side marker lights/daytime run-

ning lights............................................................................. P.169

Windshield wiper and washer switch............................... P.174

Usage................................................................................... P.174

Adding washer fluid.............................................................. P.426

Emergency flasher switch................................................. P.454

Hood lock release lever..................................................... P.418

Tilt and telescopic steering lock release lever................ P. 1 3 4

Air conditioning system .................................................... P.382

Usage................................................................................... P.382

Rear window defogger ......................................................... P.384

Audio................................................................................... P.249

Audio Plus*

*: Refer to “NAVIGATION AND MULTIMEDIA SYSTEM OWNER’S MAN-

UAL”.

17

Pictorial index

■Switches

Instrument panel light control dial ..................................... P.99

Automatic High Beam switch ........................................... P.171

Heated steering wheel switch*.......................................... P.390

Windshield wiper de-icer switch*..................................... P.386

Fuel filler door opener switch ........................................... P.177

Outside rear view mirror switch ....................................... P.136

Door lock switches ............................................................ P.119

Power window switches.................................................... P.138

Window lock switch ........................................................... P.140

*: If equipped

18 Pictorial index

Meter control switches ...................................................... P.101

Vehicle-to-vehicle distance switch ................................... P.208

Cruise control switches

Dynamic radar cruise control with full-speed range ............. P. 202

Audio remote control switches*....................................... P.315

LTA (Lane Tracing Assist) switch ..................................... P.192

Phone switch*..................................................................... P.342

Talk switch*......................................................................... P.330

*: Vehicles with Audio Plus, refer to “NAVIGATION AND MULTIMEDIA SYS-

TEM OWNER’S MANUAL”.

19

Pictorial index

Seat heater switches*........................................................ P.390

Wireless charger switch*................................................... P.398

Brake hold switch .............................................................. P.166

Parking brake switch ......................................................... P.163

Precautions for winter season.............................................. P.244

EV drive mode switch ........................................................ P.158

VSC OFF switch ................................................................ P.236

Driving mode select switch............................................... P.234

*: If equipped

20 Pictorial index

■Interior

SRS airbags.......................................................................... P.31

Floor mats............................................................................. P.24

Front seats.......................................................................... P.129

Head restraints................................................................... P.132

Seat belts .............................................................................. P.27

Console box ....................................................................... P.395

Inside lock buttons ............................................................ P.119

Cup holders ........................................................................ P.394

Rear seats........................................................................... P.130

Rear seat heater switches*................................................ P.390

*: If equipped

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Toyota Corolla HV Owner's manual

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