Axis Q6055-C User manual

AXISQ6055-CPTZDomeNetworkCamera

InstallationGuide

Legalconsiderations

Videosurveillancecanberegulatedbylawsthatvaryfrom

countrytocountry.Checkthelawsinyourlocalregion

beforeusingthisproductforsurveillancepurposes.

Thisproductincludesone(1)H.264decoderlicense.To

purchasefurtherlicenses,contactyourreseller.

Liability

Everycarehasbeentakeninthepreparationofthis

document.PleaseinformyourlocalAxisofceofany

inaccuraciesoromissions.AxisCommunicationsABcannot

beheldresponsibleforanytechnicalortypographicalerrors

andreservestherighttomakechangestotheproductand

manualswithoutpriornotice.AxisCommunicationsAB

makesnowarrantyofanykindwithregardtothematerial

containedwithinthisdocument,including,butnotlimited

to,theimpliedwarrantiesofmerchantabilityandtnessfor

aparticularpurpose.AxisCommunicationsABshallnot

beliablenorresponsibleforincidentalorconsequential

damagesinconnectionwiththefurnishing,performance

oruseofthismaterial.Thisproductisonlytobeusedfor

itsintendedpurpose.

Intellectualpropertyrights

AxisABhasintellectualpropertyrightsrelatingto

technologyembodiedintheproductdescribedinthis

document.Inparticular,andwithoutlimitation,these

intellectualpropertyrightsmayincludeoneormoreof

thepatentslistedatwww.axis.com/patent.htmandoneor

moreadditionalpatentsorpendingpatentapplicationsin

theUSandothercountries.

Thisproductcontainslicensedthird-partysoftware.See

themenuitem“About”intheproduct’suserinterfacefor

moreinformation.

ThisproductcontainssourcecodecopyrightAppleComputer,

Inc.,underthetermsofApplePublicSourceLicense2.0

(seewww.opensource.apple.com/apsl).Thesourcecodeis

availablefromhttps://developer.apple.com/bonjour/

Equipmentmodications

Thisequipmentmustbeinstalledandusedin

strictaccordancewiththeinstructionsgiveninthe

userdocumentation.Thisequipmentcontainsno

user-serviceablecomponents.Unauthorizedequipment

changesormodicationswillinvalidateallapplicable

regulatorycerticationsandapprovals.

Trademarkacknowledgments

AXISCOMMUNICATIONS,AXIS,ETRAX,ARTPECandVAPIX

areregisteredtrademarksortrademarkapplicationsofAxis

ABinvariousjurisdictions.Allothercompanynamesand

productsaretrademarksorregisteredtrademarksoftheir

respectivecompanies.

Apple,Boa,Apache,Bonjour,Ethernet,InternetExplorer,

Linux,Microsoft,Mozilla,Real,SMPTE,QuickTime,UNIX,

Windows,WindowsVistaandWWWareregistered

trademarksoftherespectiveholders.Javaandall

Java-basedtrademarksandlogosaretrademarksor

registeredtrademarksofOracleand/oritsafliates.

UPnP

TM

isacerticationmarkoftheUPnP

TM

Implementers

Corporation.

SD,SDHCandSDXCaretrademarksorregisteredtrademarks

ofSD-3C,LLCintheUnitedStates,othercountriesorboth.

Also,miniSD,microSD,miniSDHC,microSDHC,microSDXC

arealltrademarksorregisteredtrademarksofSD-3C,LLC

intheUnitedStates,othercountriesorboth.

Regulatoryinformation

Europe

ThisproductcomplieswiththeapplicableCEmarking

directivesandharmonizedstandards:

•ElectromagneticCompatibility(EMC)Directive

2014/30/EU.SeeElectromagneticcompatibility(EMC)

2.

•LowVoltage(LVD)Directive2014/35/EU.SeeSafety3.

•RestrictionsofHazardousSubstances(RoHS)Directive

2011/65/EU.SeeDisposalandrecycling3.

Acopyoftheoriginaldeclarationofconformitymaybe

obtainedfromAxisCommunicationsAB.SeeContact

information3.

Electromagneticcompatibility(EMC)

Thisequipmenthasbeendesignedandtestedtofulll

applicablestandardsfor:

•Radiofrequencyemissionwheninstalledaccordingto

theinstructionsandusedinitsintendedenvironment.

•Immunitytoelectricalandelectromagneticphenomena

wheninstalledaccordingtotheinstructionsandused

initsintendedenvironment.

USA

Thisequipmenthasbeentestedusingashieldednetwork

cable(STP)andfoundtocomplywiththelimitsfora

ClassAdigitaldevice,pursuanttopart15oftheFCCRules.

Theselimitsaredesignedtoprovidereasonableprotection

againstharmfulinterferencewhentheequipmentis

operatedinacommercialenvironment.Thisequipment

generates,uses,andcanradiateradiofrequencyenergy

and,ifnotinstalledandusedinaccordancewiththe

instructionmanual,maycauseharmfulinterferenceto

radiocommunications.Operationofthisequipmentin

aresidentialareaislikelytocauseharmfulinterference

inwhichcasetheuserwillberequiredtocorrectthe

interferenceathisownexpense.Theproductshallbe

connectedusingashieldednetworkcable(STP)thatis

properlygrounded.

Canada

ThisdigitalapparatuscomplieswithCANICES-3(ClassA).

Theproductshallbeconnectedusingashieldednetwork

cable(STP)thatisproperlygrounded.Cetappareil

numériqueestconformeàlanormeNMBICES-3(classeA).

Leproduitdoitêtreconnectéàl'aided'uncâbleréseau

blindé(STP)quiestcorrectementmisàlaterre.

Europe

ThisdigitalequipmentfulllstherequirementsforRF

emissionaccordingtotheClassAlimitofEN55032.The

productshallbeconnectedusingashieldednetworkcable

(STP)thatisproperlygrounded.Notice!ThisisaClassA

product.Inadomesticenvironmentthisproductmaycause

RFinterference,inwhichcasetheusermayberequired

totakeadequatemeasures.

Thisproductfulllstherequirementsforemissionand

immunityaccordingtoEN50121-4andIEC62236-4railway

applications.

Thisproductfulllstherequirementsforimmunity

accordingtoEN61000-6-1residential,commercialand

light-industrialenvironments.

Thisproductfulllstherequirementsforimmunity

accordingtoEN61000-6-2industrialenvironments.

Thisproductfulllstherequirementsforimmunity

accordingtoEN55024ofceandcommercial

environments.

Australia/NewZealand

ThisdigitalequipmentfulllstherequirementsforRF

emissionaccordingtotheClassAlimitofAS/NZSCISPR32.

Theproductshallbeconnectedusingashieldednetwork

cable(STP)thatisproperlygrounded.Notice!Thisisa

ClassAproduct.Inadomesticenvironmentthisproduct

maycauseRFinterference,inwhichcasetheusermaybe

requiredtotakeadequatemeasures.

Japan

この装置は、クラスA情報技術装置です。この装

置を家庭環境で使⽤すると電波妨害を引き起こす

ことがあります。この場合には使⽤者が適切な対

策を講ずるよう要求されることがあります。本

製品は、シールドネットワークケーブル(STP)を

使⽤して接続してください。また適切に接地し

てください。

Safety

ThisproductcomplieswithIEC/EN/UL60950-1and

IEC/EN/UL60950-22,SafetyofInformationTechnology

Equipment.Theproductshallbegroundedeitherthrougha

shieldednetworkcable(STP)orotherappropriatemethod.

Thepowersupplyusedwiththisproductshallfulllthe

requirementsforSafetyExtraLowVoltage(SELV)according

toIEC/EN/UL60950-1.

ThisproductcomplieswithIEC/EN/UL62368-1,safetyof

audio/videoandITequipmentandIEC/EN/UL62368-22,

SafetyofInformationTechnologyEquipment.Theproduct

shallbegroundedeitherthroughashieldednetworkcable

(STP)orotherappropriatemethod.

Thepowersupplyusedwiththisproductshallfulllthe

requirementsforSafetyExtraLowVoltage(SELV)according

toIEC/EN/UL60950-1.

Inareaswherethetemperatureisabove

60°C(140°F),theproductshallbeplacedinarestricted

accesslocation.

Disposalandrecycling

Whenthisproducthasreachedtheendofitsusefullife,

disposeofitaccordingtolocallawsandregulations.For

informationaboutyournearestdesignatedcollectionpoint,

contactyourlocalauthorityresponsibleforwastedisposal.

Inaccordancewithlocallegislation,penaltiesmaybe

applicableforincorrectdisposalofthiswaste.

Europe

Thissymbolmeansthattheproductshallnotbe

disposedoftogetherwithhouseholdorcommercialwaste.

Directive2012/19/EUonwasteelectricalandelectronic

equipment(WEEE)isapplicableintheEuropeanUnion

memberstates.Topreventpotentialharmtohumanhealth

andtheenvironment,theproductmustbedisposedofin

anapprovedandenvironmentallysaferecyclingprocess.

Forinformationaboutyournearestdesignatedcollection

point,contactyourlocalauthorityresponsibleforwaste

disposal.Businessesshouldcontacttheproductsupplierfor

informationabouthowtodisposeofthisproductcorrectly.

Thisproductcomplieswiththerequirementsof

Directive2011/65/EUontherestrictionoftheuseof

certainhazardoussubstancesinelectricalandelectronic

equipment(RoHS).

China

Thisproductcomplieswiththerequirementsofthe

legislativeactAdministrationontheControlofPollution

CausedbyElectronicInformationProducts(ACPEIP).

Contactinformation

AxisCommunicationsAB

Emdalavägen14

22369Lund

Sweden

Tel:+46462721800

Fax:+4646136130

www.axis.com

Warrantyinformation

ForinformationaboutAxis’productwarrantyandthereto

relatedinformation,gotowww.axis.com/warranty/

Support

Shouldyourequireanytechnicalassistance,pleasecontact

yourAxisreseller.Ifyourquestionscannotbeanswered

immediately,yourresellerwillforwardyourqueriesthrough

theappropriatechannelstoensurearapidresponse.Ifyou

areconnectedtotheInternet,youcan:

•downloaduserdocumentationandsoftwareupdates

•ndanswerstoresolvedproblemsintheFAQdatabase.

Searchbyproduct,category,orphrase

•reportproblemstoAxissupportstaffbylogginginto

yourprivatesupportarea

•chatwithAxissupportstaff

•visitAxisSupportatwww.axis.com/techsup/

Learnmore!

VisitAxislearningcenterwww.axis.com/academy/for

usefultrainings,webinars,tutorialsandguides.

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AXISQ6055-CPTZDomeNetworkCamera

Packagecontents

•AXISQ6055-CPTZDomeNetworkCamera

•Cleardomecover(premounted)

•AXIST8607MediaConverterSwitch

•Multicable(IP66),7m(23ft)

•Printedmaterials

-InstallationGuide(thisdocument)

-Extraserialnumberlabel(2x)

-AVHSAuthenticationkey

5

AXISQ6055-CPTZDomeNetworkCamera

Hardwareoverview

Forspecicationsofthehardwarecomponents,seeTechnicalspecicationsonpage24.

NO NO

NO

TICE TICE

TICE

Makesurethedomeisattachedinoperationmode,otherwisefocusmaybeaffected.

Topview

1

Alignmentindicator

2

Multiconnector

3

Hookforsafetywire

4

Unitholder(3x)

5

Dome

6

AXISQ6055-CPTZDomeNetworkCamera

Bottomview

1

Coolingsystem

2

Fan

3

SDcardslot(SDHC)

4

Controlbutton

5

Powerbutton(forFactoryDefaultonly)

6

StatusLEDindicator

7

AXISQ6055-CPTZDomeNetworkCamera

1

DomebracketscrewPH2(4x)

2

Domebracket

3

Domecover

4

Rubbergasket

5

Domering

6

DomeringscrewT30(4x)

8

AXISQ6055-CPTZDomeNetworkCamera

1

Powerconnector(DCinput)

2

Powerconnector(DCoutput)

3

Networkconnector(internal)

4

NetworkconnectorSFP(external)(2x)

5

NetworkconnectorRJ45(external)(2x)

6

CameranetworkLEDindicator

7

NetworkLEDindicator(4x)

8

PowerLEDindicator

9

Groundclip

10

I/Oconnector(internal)

11

I/Oconnector(external)

12

Multicable

13

Groundscrew

9

AXISQ6055-CPTZDomeNetworkCamera

Howtoinstalltheproduct

Readalltheinstructionsbeforeinstallingtheproduct.Someinstallationstepswouldbenetfrom

beingcompletedtogetherbecausetheyrequireremovalofthedomecover.

NO NO

NO

TICE TICE

TICE

•Duetolocalregulationsortheenvironmentalandelectricalconditionsinwhichthe

productistobeused,ashieldednetworkcable(STP)maybeappropriateorrequired.

Allcablesconnectingtheproducttothenetworkandthatareroutedoutdoorsorin

demandingelectricalenvironmentsshallbeintendedfortheirspecicuse.Makesurethat

thenetworkdevicesareinstalledinaccordancewiththemanufacturer’sinstructions.For

informationaboutregulatoryrequirements,seeRegulatoryinformation2.

•Mounttheproductwiththedomecoverfacingdownward.

•Theproducthasadehumidifyingmembraneformaintaininglowhumiditylevelsinsidethe

dome.Toavoidcondensation,donotdisassembletheproductinrainordampconditions.

•Becarefulnottoscratch,damageorleavengerprintsonthedomecoverbecausethis

coulddecreaseimagequality.Ifpossible,keeptheprotectiveplasticonthedomecover

untiltheinstallationiscomplete.

Theproductcanbemountedwiththecablesroutedthroughoralongthewallorroof.

Recommendedtools

•Wirestrippingtool(cableconnecting)

•PhilipsscrewdriverPH2(domereplacement)

•Torx®screwdriverT20(cleaningoftheouterheatsinkwhennecessary)

•Torx®screwdriverT30(domecoverremoval,bracketadapterAXIST91A,dome

replacement)

•Torx®screwdriverT10(lid,cableclampingMediaConverterSwitch)

•Slottedscrewdriver2.5mm(socket,MediaConverterSwitch)

•7mmwrench(groundscrewMediaConverterSwitch)

•Cableshoepliers(groundcableMediaConverterSwitch)

•Diagonalpliers(cables)

Howtoreplacethedomecover(optional)

Thepremountedcleardomecovercanbereplacedifyouwanttouseasmokeddomecoverorifthe

domecoverisscratchedordamaged.Smokeddomecoversandsparecleardomecoverscanbe

purchasedfromyourAxisreseller.

1.Loosenthedomeringscrewsandremovethedomecover.

10

AXISQ6055-CPTZDomeNetworkCamera

2.Removethedomebracketscrewsandremovethedomebracketandthedomecover

fromthedomering.

3.Makesuretherubbergasketisttedcorrectlyonthedomecover.

4.Alignthebulgeonthedomecoverwithoneofthelogotypesonthedomering.

5.Attachthedomebracketandthedomecovertothedomeringandtightenthescrews

(torque1.2Nm).

6.ToinstallanSDcard,seeHowtoinstallanSDcard(optional)onpage11.

7.Toattachthedomecovertothetopcover,alignthebulgeonthedomecoverwiththe

coolingsystemonthecameraunitandtightenthescrews(torque1.5Nm).

1

Domecover

2

Topcover

3

Coolingsystem

HowtoinstallanSDcard(optional)

InstallinganSDcardisoptional.AstandardorhighcapacitySDcard(notincluded)canbeusedto

storerecordingslocallyintheproduct.

1.Loosenthedomeringscrewsandremovethedomecover.

11

AXISQ6055-CPTZDomeNetworkCamera

2.InsertanSDcardintotheSDcardslot.

3.Toattachthedomecovertothetopcover,alignthebulgeonthedomecoverwiththe

heateronthecameraunitandtightenthescrews(torque1.5Nm).

HowtoinstallAXIST8607MediaConverterSwitch

Thesuppliedmediaconverterswitchenablesthemulticabletosendpowerfromthepowersupply

(soldseparately)andtosendandreceivedatatoandfromexternalalarmdevicesandthenetwork.

NO NO

NO

TICE TICE

TICE

•Makesuretheconnectionstothemainssupplyandconduitshavebeeninstalledbya

trainedprofessional,accordingtothemanufacturer’sinstructionsandincompliance

withlocalregulations.

•Thepowersupply(soldseparately)andthemediaconverterswitchshallbeinstalledinan

environmentprotectedagainstdustandwater,forexampleindoorsorinanappropriate

cabinet.

Important

Axiscanonlyguaranteefullfunctionalitywiththesuppliedmediaconverterswitch.No

otherdevicesaresupported.

1.Makesurethemainssupplyisswitchedoff.

2.Mountthepowersupplyandthemediaconverterswitchonthewallor,ifapplicable,

attachthemtoaDINrailinthecabinet.Ifdrillingisrequired,makesuretousedrillbits,

screws,andplugsthatareappropriateforthematerial.

3.Loosenthescrewsandremovethecoverfromthemediaconverterswitch.

1

Screw(2x)

2

Cover

12

AXISQ6055-CPTZDomeNetworkCamera

3

Mediaconverterswitch

4.Stripoff40mm(1.57in)ofthemulticablejacket.

5.Leavethebraidedshieldintactandfoldbackthebraidedshield.

6.Cutoffabout7–8mm(0.27–0.32in)oftheEthernetwirefoilshields.

7.Stripoffabout4–5mm(0.16–0.20in)ofthepowerwirejackets.

1

Multicablejacket

2

Braidedshield

3

Ethernetwirefoilshield(2x)

8.ConnectthenetworkandI/OwirestotheinternalnetworkandI/Oconnectors.Open

thelid,insertthewiresandclose.

9.Connectthegroundandpowerwirestothepowerconnector(DCoutput).

13

AXISQ6055-CPTZDomeNetworkCamera

1

Powerwire(red)

2

DigitalI/Owire(blue)

3

Ethernetwire(green/white)

4

Ethernetwire(green)

5

Ethernetwire(orange/white)

6

Ethernetwire(orange)

7

DigitalI/Owire(yellow)

8

Groundwire(black)

9

Powerwire(red)

10

Powerconnector(DCoutput)

11

Ethernetconnector(internal)

12

Ethernetconnector(internal)

13

I/Oconnector(internal)

14

Braidedshieldcoil

15

Ethernetwireshield(2x)

16

Clamp

10.Makesuretheclampisinplace,insertthebraidedshieldcoilintothegroundclipand

tightenthescrews.

14

AXISQ6055-CPTZDomeNetworkCamera

NO NO

NO

TICE TICE

TICE

•Theshieldsandtheclampsurfacesshallbeinfullcontactwitheachothersothatthe

multicableisgrounded.

•Makesurethatthemulticablejacketisrmlysecuredbytheclamp.

•Makesureallsurfacesandcontactsarecleanandfreefromscrapshieldmaterial.

11.Connectthenetworkcablestotheexternalnetworkconnectors(RJ45,SFP)asrequired.

Note

AnSFPmodule(notincluded)hastobeusedwhenconnectinganopticalbercable.

1

Powercable(DCinput)

2

Powerconnector(DCinput)

3

NetworkconnectorSFP(external)(2x)

4

NetworkconnectorRJ45(external)(2x)

5

I/Oconnector(external)

6

MulticableIP66

7

Groundwire

8

Groundscrew

15

AXISQ6055-CPTZDomeNetworkCamera

12.Ifapplicable,connectanI/OdevicetotheexternalI/Oconnector.

13.Connectthepowercable(DCinput)tothepowerconnector(DCinput)viatheterminal

blockplug.

14.Attachthegroundwiretothegroundscrew.

15.Ifconnectingseveralmediaconverterswitchesinadaisychain,setthedipswitchof

eachoutgoingnetworkconnectorportthatconnectstoanothermediaconverterswitch

topositionC.

Leavethedipswitchinitsdefaultposition(positionB)whenconnectingtheportdirectly

tothenetwork.Formoreinformation,seeMediaconverterswitchconnectorsonpage27.

Important

Ifthesystemisnotdened,usethedefaultdipswitchsetting(positionB).

1

Dipswitch(4x)

16.Attachthecovertothemediaconverterswitch.

17.Switchonthemainssupply.

18.MakesuretheLEDindicatorsonthemediaconverterswitchindicatethecorrect

conditions.Formoreinformation,seeMediaconverterswitchLEDindicatorsonpage24.

16

AXISQ6055-CPTZDomeNetworkCamera

1

PowerLEDindicator

2

NetworkLEDindicator(4x)ETH1/2/3/4

3

CameraLEDindicator

Howtoinstallthenetworkcamera

NO NO

NO

TICE TICE

TICE

TocomplywiththeIP66-rateddesignofthecameraandmaintaintheIP66protection,the

suppliedmulticonnectorcableshallbeused.

Removetheprotectivepackagingbetweenthecameraandthesunshieldbeforeinstallingthe

camera.

1.Installtheselectedbracketaccordingtotheinstructionssuppliedwiththebracket.If

drillingisrequired,makesuretousedrillbits,screws,andplugsthatareappropriatefor

thematerial.

2.Routethemulticablethroughtheholesinthemountingbracket.

3.Securethecamerausingthesuppliedsafetywire.

17

AXISQ6055-CPTZDomeNetworkCamera

Mountingexample(wallbracketsoldseparately)

1

Slotforunitholders(3x)

2

ScrewT30(2x)

3

Safetywire

4.Removetheprotectioncapcoveringthemulticonnectoronthecamera.

5.Connectthemulticabletotheconnectoronthecamera.Usethealignmentindicatorsto

ndthecorrectposition.

NO NO

NO

TICE TICE

TICE

Becarefulnotdodamagethemulticablewhenconnectingit.

18

AXISQ6055-CPTZDomeNetworkCamera

Mountingexample(wallbracketsoldseparately)

1

Multicable

2

Alignmentindicator–multicable

3

Alignmentindicator–camera

6.Slidetheunitholdersonthecameraintotheslotsinthemountingbracketandrotate

thecameraunit.

7.Securethenetworkcameratothemountingbracketbytighteningthescrews.

Howtoaccesstheproduct

AXISIPUtilityandAXISCameraManagementarerecommendedmethodsforndingAxisproducts

onthenetworkandassigningthemIPaddressesinWindows®.Bothapplicationsarefreeandcan

bedownloadedfromwww.axis.com/techsup

Theproductcanbeusedwithmostoperatingsystemsandbrowsers.Werecommendthefollowing

browsers:

•InternetExplorer

®

withWindows

®

•Safari

®

withOSX

®

•Chrome

TM

orFirefox

®

withotheroperatingsystems.

Formoreinformationaboutusingtheproduct,seetheUserManualavailableatwww.axis.com

19

AXISQ6055-CPTZDomeNetworkCamera

Howtoresettofactorydefaultsettings

Important

Resettofactorydefaultshouldbeusedwithcaution.Aresettofactorydefaultwillreset

allsettings,includingtheIPaddress,tothefactorydefaultvalues.

Note

Theinstallationandmanagementsoftwaretoolsareavailablefromthesupportpages

onwww.axis.com/techsup

Toresettheproducttothefactorydefaultsettings:

1.Pressandholdthecontrolbuttonandthepowerbuttonfor15–30secondsuntilthe

statusLEDindicatorashesamber.SeeHardwareoverviewonpage6.

2.Releasethecontrolbuttonbutcontinuetoholddownthepowerbuttonuntilthestatus

LEDindicatorturnsgreen.

3.Releasethepowerbuttonandassembletheproduct.

4.Theprocessisnowcomplete.Theproducthasbeenresettothefactorydefaultsettings.

IfnoDHCPserverisavailableonthenetwork,thedefaultIPaddressis192.168.0.90

5.Usingtheinstallationandmanagementsoftwaretools,assignanIPaddress,setthe

passwordandaccessthevideostream.

Itisalsopossibletoresetparameterstofactorydefaultviathewebinterface.GotoSetup>

SystemOptions>MaintenanceandclickDefault.

20

AXISQ6055-CPTZDomeNetworkCamera

Maintenance

Howtocleantheouterheatsink

Dustandparticlebuildupcouldaffecttheperformanceofthecoolingsystem.Tomaintainthe

performancelevel,theouterheatsinkinthecamera’scoolingsystemmayneedoccasionalor

regularcleaning.

CAUTION

Theheatsinkcouldbehot.Becarefulwhentouchingtheheatsinkandtheheatsinkcover.

Ifrequired,letthecameracoolbeforetouchingit.

1.Disconnectthemulticable.

2.Loosenthescrewsandremovethesunshield.

1

ScrewT20(3x)

2

Sunshield

3.Removethescrews(TorxT30)andlifttheheatsinkcover.

NO NO

NO

TICE TICE

TICE

Donotstrainthefancablesorlettheheatsinkcoverhangbythefancables.

21

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