Ruckus Wireless ZoneFlex 2741 User manual

Ruckus Wireless

®

ZoneFlex

®

2741 802.11g

Outdoor Access Point

User Guide

Part Number 800-70205-001

Published January 2009

www.ruckuswireless.com

i

About This Guide

Document Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . i

Related Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .ii

Documentation Feedback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .ii

1

Introducing the ZoneFlex Access Point

Unpacking the ZoneFlex Access Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1

Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Getting to Know the Access Point Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4

LED Colors and What They Mean . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

2

Installing the Access Point

Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9

Prepare the Required Hardware and Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Perform a Site Survey . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Determine the Optimal Mounting Location and Orientation . . . . . . . . . . . . . . . 11

Become Familiar with the Installation Components . . . . . . . . . . . . . . . . . . . . . . . 13

Decide How You Will Supply Power to the Access Point . . . . . . . . . . . . . . . . . . . 15

Step 1: Preconfiguring the Access Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15

Configuring for Management by ZoneDirector . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Configuring for Standalone Operation or for Management by FlexMaster . . . . 20

Step 2: Verifying Access Point Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29

Connect the Access Point to the Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Check the LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Associate a Wireless Client with the Access Point . . . . . . . . . . . . . . . . . . . . . . . . 30

Check the TR069 Status (FlexMaster Management Only) . . . . . . . . . . . . . . . . . . 30

Disconnect the Access Point from the Network . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Step 3: Deploying the Access Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31

1. Complete the Power Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

2. Install the Back Panel Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

3. Connect the Access Point to the Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Contents

ii

Step 4: Attaching the Mounting Brackets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38

What You Will Need . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

1. Attach the Static Bracket to the Mounting Surface . . . . . . . . . . . . . . . . . . . . . . 39

2. Attach the Dynamic Bracket to the Access Point . . . . . . . . . . . . . . . . . . . . . . . 45

Step 5: Mounting the Access Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46

Mounting and Connecting the External Antenna (Optional). . . . . . . . . . . . . . . . . . .49

Troubleshooting Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52

3

Navigating the Web Interface

Logging Into the ZoneFlex Web Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53

Navigating the Web Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54

4

Configuring the Access Point

Configuring the System Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57

Configuring Network Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58

Default IP Addressing Behavior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Obtaining and Assigning an IP Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Changing the Network Connection Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Configuring the L2TP Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Renewing or Releasing DHCP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Configuring Common Wireless Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62

Reviewing the Advanced > Common Options . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Setting Threshold Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Configuring WLAN Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67

Using WEP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Using WPA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Customizing 802.1x Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Controlling Access to the Wireless Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75

Changing the Access Controls for a WLAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Removing MAC Addresses from the List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Access Control Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Configuring VLAN Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77

Navigating the VLAN Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Changing a VLAN ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Changing the Port State of a VLAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Changing an RJ45 Port’s VLAN Tagged State . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

iii

5

Managing the Access Point

Viewing Associated Wireless Clients . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82

Viewing Local Services. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83

Changing the Administrative Login Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84

Enabling Other Management Access Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .85

Viewing FlexMaster Management Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

Pointing the AP to FlexMaster . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

Enabling Logging and Sending Event Logs to a Syslog Server. . . . . . . . . . . . . . . . .88

Sending a Copy of the Log File to Ruckus Wireless Support. . . . . . . . . . . . . . . . . . .89

Saving a Copy of the Current Log to Your Computer . . . . . . . . . . . . . . . . . . . . . 90

Upgrading the Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .90

Upgrading Manually via the Web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

Upgrading Manually via FTP or TFTP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

Scheduling an Automatic Upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

Rebooting the Access Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .92

Resetting the Access Point to Factory Default . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .93

Running Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .93

Index

iv

i

About This Guide

This guide describes how to install, configure, and manage the Ruckus Wireless

®

ZoneFlex

®

2741 802.11g Outdoor Access Point. This guide is written for those

responsible for installing and managing network equipment. Consequently, it

assumes that the reader has basic working knowledge of local area networking,

wireless networking, and wireless devices.

NOTE:: If release notes are shipped with your product and the information there

differs from the information in this guide, follow the instructions in the release notes.

Most user guides and release notes are available in Adobe Acrobat Reader Portable

Document Format (PDF) or HTML on the Ruckus Wireless Support Web site at:

http://support.ruckuswireless.com/

Document Conventions

Table 1 and Tabl e 2 list the text and notice conventions that are used throughout this

guide.

Table 1. Text Conventions

Convention Description Example

monospace

Represents information as it

appears on screen

[Device name]>

monospace bold

Represents information that

you enter

[Device name]> set

ipaddr 10.0.0.12

default font bold

Keyboard keys, software

buttons, and field names

On the Start menu, click All

Programs.

italics

Screen or page names Click Advanced Settings.

The Advanced Settings page

appears.

ii

About This Guide

Related Documentation

In addition to this User Guide, each ZoneFlex Access Point documentation set

includes the following:

■ Quick Setup Guide: Provides essential installation and configuration information

to help you get the AP up and running within minutes.

■ Online Help: Provides instructions for performing tasks using the Access Point’s

Web interface. The online help is accessible from the Web interface and is

searchable.

■ Release Notes: Provide information about the current software release, including

new features, enhancements, and known issues.

Documentation Feedback

Ruckus Wireless is interested in improving its documentation and welcomes your

comments and suggestions. You can email your comments to Ruckus Wireless at:

[email protected]

When contacting us, please include the following information:

■ Document title

■ Document part number (on the cover page)

■ Page number (if appropriate)

For example:

■ Ruckus Wireless ZoneFlex 2741 802.11g Outdoor Access Point User Guide

■ Part number: 800-70188-001

■ Page 88

Table 2. Notice Conventions

Icon Notice Type Description

Information Information that describes

important features or

instructions

Caution Information that alerts you to

potential loss of data or

potential damage to an

application, system, or device

Warning Information that alerts you to

potential personal injury

1

Introducing the ZoneFlex Access

Point

Unpacking the ZoneFlex Access Point

1. Open the Access Point package, and then carefully remove the contents.

2. Return all packing materials to the shipping box, and put the box away in a dry

location.

3. Verify that all items listed in Package Contents

below are included in the package.

Check each item for damage. If any item is damaged or missing, notify your

authorized Ruckus Wireless sales representative.

Package Contents

A complete Access Point package contains all of the items listed below:

■ ZoneFlex 2741 Outdoor Access Point

■ Box containing the PoE injector (excluded in some SKUs)

■ Box containing the power adapter (SW DC48V/0.42A AC100-240V) for the PoE

injector (excluded in some SKUs)

■ Mounting kit (see “Mounting Kit Contents” for details)

■ Bag containing bottom Access Point cover and related accessories (see “Bottom

Cover and Accessories” for details)

■ Software License Agreement/Product Warranty Statement

■ Regulatory Statement

■ ZoneFlex 2741 802.11g Outdoor Access Point Getting Started Guide

In This Chapter

Unpacking the ZoneFlex Access Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Getting to Know the Access Point Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

2

Introducing the ZoneFlex Access Point

Unpacking the ZoneFlex Access Point

WARNING: The Ruckus Wireless PoE injector and power adapter (if supplied with your

Access Point) are for indoor use only. Never mount the PoE injector and power adapter

outdoor with the Access Point.

Mounting Kit Contents

■ Dynamic bracket

■ Static bracket

■ Steel clamp

■ Wall anchors (4 pieces)

■ Hex bolts (4 pieces)

■ Machine screws (8 pieces)

■ Split lock washers (4 pieces)

■ Flat washers (4 pieces)

Figure 1. Mounting kit contents

Dynamic bracket Static bracket Steel clamp Machine screw (8

pieces)

Hex bolt (4 pieces) Flat washer (4

pieces)

Split lock washer (4

pieces)

Wall anchor with metal

cone and hex nut (4

pieces)

3

Introducing the ZoneFlex Access Point

Unpacking the ZoneFlex Access Point

Bottom Cover and Accessories

■ Bottom cover of the Access Point

■ DC terminal block

■ Black solid rubber stoppers (2 pieces)

■ Rubber O-rings (1 black and 1 green)

■ White P-clip cable clamp (2 pieces)

■ Machine screws (2 pieces)

■ Machine screws with washers (3 pieces)

Figure 2. Mounting kit contents

Bottom cover DC terminal block Black solid rubber

stopper (2 pieces)

Rubber O-ring (1

black and 1 green)

White P-clip cable

clamp

Machine screw (2

pieces)

Machine screw with

washer (3 pieces)

4

Introducing the ZoneFlex Access Point

Getting to Know the Access Point Features

Figure 3 and Figure 4 identify the Access Point features that are relevant to the installation

and mounting instructions that this guide provides. Before you begin the installation

process, Ruckus Wireless recommends that you become familiar with these features.

Figure 3. Access Point LEDs and bottom connectors

1

2

4

3

5

Introducing the ZoneFlex Access Point

Getting to Know the Access Point Features

LED Colors and What They Mean

Refer to Table 2 below for all possible LED states and what they indicate.

Table 1. LEDs and bottom panel connectors

No Label Description

1 LEDs See “LED Colors and What They Mean”

below for more

information.

2 RJ45 LAN port that supports Power over Ethernet (PoE) and 10/

100Mbps network connections

3 Reset Using a pointed object (for example, a pen), press this

button to restart the Access Point or to restore it to factory

default settings:

• To restart the Access Point, press the Reset button once.

• To restore the Access Point to factory default, press the

Reset button for six (6) seconds.

WARNING: Restoring the Access Point to factory default

settings removes all configuration changes that you have

made. These include the IP address, password, access

control list, and wireless settings. Returning the

configuration of these features to their factory default

settings may result in network connectivity issues.

4 12V DC In addition to PoE, you can also use direct current or DC

(from a battery, for example) to supply power to the Access

Point.

Table 2. LED states and behaviors

LED Meaning

OPT Not used in this model

DIR

• Off: The Access Point is not being managed by

ZoneDirector (standalone mode).

• Green: The Access Point is being managed by

ZoneDirector.

• Flashing green: The Access Point is being managed

by ZoneDirector, but is currently unable to

communicate with ZoneDirector.

6

Introducing the ZoneFlex Access Point

Getting to Know the Access Point Features

AIR

• Green: The Access Point is functioning as a mesh

AP (MAP) and the wireless signal to its uplink MAP

is good (> 24dbm).

• Fast flashing green (two flashes every second): The

Access Point is functioning as a mesh AP (MAP) and

the wireless signal to its uplink MAP is poor (<

24dbm).

• Slow flashing green (one flash every two seconds):

Mesh networking is enabled, but the Access Point

cannot find a mesh uplink.

• Off: The Access Point is operating in standalone

mode or, if mesh networking is enabled, the Access

Point is functioning as a root AP (RAP).

WLAN

• Green: The wireless LAN (WLAN) service is up and

at least one wireless client is associated with it. If

mesh networking is enabled, there are no downlink

MAPs connected to this Access Point.

• Fast flashing green (two flashes every second): The

WLAN service is up and at least one wireless client

is associated with it. Mesh networking is enabled

and at least one downlink MAP is connected to this

Access Point.

• Slow flashing green (one flash every two seconds):

The WLAN service is up, but no wireless clients are

currently associated with it. Mesh networking is

enabled and at least one downlink MAP is

connected to this Access Point.

• Off: Either the WLAN is down, or it is up but no

wireless clients are currently associated with it. If

mesh networking is enabled, there are no downlink

MAPs connected to this Access Point.

LAN

• Green: The LAN port is connected to a 10/100Mbps

device.

• Flashing green: Traffic is passing through the LAN

port.

• Off: The LAN port is not connected to any network

device.

PWR

• Green: The Access Point is connected to a power

source.

• Off: No power is available, or the Access Point is not

connected to a power source.

Table 2. LED states and behaviors

LED Meaning

7

Introducing the ZoneFlex Access Point

Getting to Know the Access Point Features

If you want to extend the range of your wireless network, you can connect an external high

gain antenna to the standard N-type radio frequency (RF) antenna connector on the top

panel of the Access Point. The antenna must have a gain of less than 9dBi to comply with

FCC and CE regulations. For more information, refer to “Mounting and Connecting the

External Antenna (Optional)” on page 49.

Figure 4. The antenna connector is protected by a metal cap

Metal Cap

8

Introducing the ZoneFlex Access Point

Getting to Know the Access Point Features

9

2

Installing the Access Point

Before You Begin

Before starting with the installation, make sure that you have the required items for

the installation ready. In addition, verify that the wireless stations on the network have

the required components for wireless communication with the Access Point.

This section describes the pre-installation tasks that you need to perform.

Prepare the Required Hardware and Tools

You must supply the following tools and equipment:

■ A notebook computer running on Windows XP/2000 and installed with one

wireless 802.11b/g network card and one Ethernet card

■ 6mm flathead screwdriver

■ 6mm Phillips screwdriver

■ 10mm ratchet wrench

■ 3mm Phillips screwdriver (if you will be using DC power)

■ Electric drill with 8mm drill bit (if mounting on a flat surface)

In This Chapter

Before You Begin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Step 1: Preconfiguring the Access Point. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Step 2: Verifying Access Point Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Step 3: Deploying the Access Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Step 4: Attaching the Mounting Brackets. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Step 5: Mounting the Access Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Mounting and Connecting the External Antenna (Optional) . . . . . . . . . . . . . . . . . . . . . . . 49

Troubleshooting Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

10

Installing the Access Point

Before You Begin

NOTE: At the beginning of each procedure, this guide lists the specific tools,

accessories, and equipment that you will need to complete the procedure.

Perform a Site Survey

Before installing the Access Point, perform a site survey to determine the optimal

Access Point placement or maximum range, coverage, and network performance.

When performing a site survey, consider the following factors:

■ Data rates: Range is generally inversely proportional to data rates. The maximum

radio range is achieved at the lowest workable data rate. Higher data rates will

generally be achieved at closer distances.

■ Antenna type and placement: Proper antenna configuration is a critical factor in

maximizing radio range. As a general rule, radio range is increased by mounting

the radio higher off of the ground with the Access Point oriented so that the dome

is facing down (for recommended orientation examples, refer to Figure 5

on

page 11). If you are connecting an external antenna to the Access Point, mount

the Access Point so that the external antenna is pointing down.

■ Physical environment: Clear or open areas provide better radio range than closed

or filled areas. The less cluttered the operating environment, the greater the

wireless range.

■ Obstructions, building materials, and sources of interference: Physical obstruc-

tions, such as concrete pillars, steel beams, filing cabinets, buildings, or trees, can

block or hinder wireless communication. Avoid installing the Access Point in a

location where there is an obstruction between sending and receiving devices. A

number of machines and electronic devices that emit radio waves – cranes,

wireless phones, microwave ovens, satellite dishes – interfere with and block

wireless signals. Building materials used in construction also influence radio signal

penetration. For example, drywall construction permits greater range than

concrete blocks.

For more Access Point placement guidelines, refer to “Determine the Optimal

Mounting Location and Orientation”.

11

Installing the Access Point

Before You Begin

Determine the Optimal Mounting Location and

Orientation

The location and orientation that you choose for the Access Point play a critical role

in the performance of your wireless network. In general, Ruckus Wireless recommends

installing the Access Point away from obstructions and sources of interference and

ensuring that the Access Point’s dome is pointing in the general direction of its wireless

clients.

Figure 5. Recommended orientation for maximum horizontal plane coverage

Limited Reach

Excellent

Reach

Excellent

Reach

Good Reach

12

Installing the Access Point

Before You Begin

Figure 6. Recommended orientation for maximum vertical plane coverage

Limited Reach

Excellent

Reach

Excellent

Reach

Good Reach

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Ruckus Wireless ZoneFlex 2741 User manual

Ruckus Wireless ZoneFlex 2741 User manual

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