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ZoneFlex 2741

Ruckus Wireless ZoneFlex 2741 User manual

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Ruckus Wireless
®
ZoneFlex
®
2741 802.11g
Outdoor Access Point
User Guide
Part Number 800-70205-001
Published January 2009
www.ruckuswireless.com
i
About This Guide
Document Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . i
Related Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .ii
Documentation Feedback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .ii
1
Introducing the ZoneFlex Access Point
Unpacking the ZoneFlex Access Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Getting to Know the Access Point Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
LED Colors and What They Mean . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
2
Installing the Access Point
Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Prepare the Required Hardware and Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Perform a Site Survey . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Determine the Optimal Mounting Location and Orientation . . . . . . . . . . . . . . . 11
Become Familiar with the Installation Components . . . . . . . . . . . . . . . . . . . . . . . 13
Decide How You Will Supply Power to the Access Point . . . . . . . . . . . . . . . . . . . 15
Step 1: Preconfiguring the Access Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Configuring for Management by ZoneDirector . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Configuring for Standalone Operation or for Management by FlexMaster . . . . 20
Step 2: Verifying Access Point Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
Connect the Access Point to the Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Check the LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Associate a Wireless Client with the Access Point . . . . . . . . . . . . . . . . . . . . . . . . 30
Check the TR069 Status (FlexMaster Management Only) . . . . . . . . . . . . . . . . . . 30
Disconnect the Access Point from the Network . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Step 3: Deploying the Access Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
1. Complete the Power Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
2. Install the Back Panel Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
3. Connect the Access Point to the Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Contents
ii
Step 4: Attaching the Mounting Brackets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38
What You Will Need . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
1. Attach the Static Bracket to the Mounting Surface . . . . . . . . . . . . . . . . . . . . . . 39
2. Attach the Dynamic Bracket to the Access Point . . . . . . . . . . . . . . . . . . . . . . . 45
Step 5: Mounting the Access Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46
Mounting and Connecting the External Antenna (Optional). . . . . . . . . . . . . . . . . . .49
Troubleshooting Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52
3
Navigating the Web Interface
Logging Into the ZoneFlex Web Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53
Navigating the Web Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54
4
Configuring the Access Point
Configuring the System Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57
Configuring Network Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58
Default IP Addressing Behavior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Obtaining and Assigning an IP Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Changing the Network Connection Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Configuring the L2TP Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Renewing or Releasing DHCP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Configuring Common Wireless Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62
Reviewing the Advanced > Common Options . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Setting Threshold Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Configuring WLAN Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67
Using WEP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Using WPA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Customizing 802.1x Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Controlling Access to the Wireless Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75
Changing the Access Controls for a WLAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Removing MAC Addresses from the List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Access Control Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Configuring VLAN Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77
Navigating the VLAN Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Changing a VLAN ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Changing the Port State of a VLAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Changing an RJ45 Port’s VLAN Tagged State . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
iii
5
Managing the Access Point
Viewing Associated Wireless Clients . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82
Viewing Local Services. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83
Changing the Administrative Login Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84
Enabling Other Management Access Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .85
Viewing FlexMaster Management Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Pointing the AP to FlexMaster . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Enabling Logging and Sending Event Logs to a Syslog Server. . . . . . . . . . . . . . . . .88
Sending a Copy of the Log File to Ruckus Wireless Support. . . . . . . . . . . . . . . . . . .89
Saving a Copy of the Current Log to Your Computer . . . . . . . . . . . . . . . . . . . . . 90
Upgrading the Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .90
Upgrading Manually via the Web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Upgrading Manually via FTP or TFTP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Scheduling an Automatic Upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Rebooting the Access Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .92
Resetting the Access Point to Factory Default . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .93
Running Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .93
Index
iv
i
About This Guide
About This Guide
This guide describes how to install, configure, and manage the Ruckus Wireless
®
ZoneFlex
®
2741 802.11g Outdoor Access Point. This guide is written for those
responsible for installing and managing network equipment. Consequently, it
assumes that the reader has basic working knowledge of local area networking,
wireless networking, and wireless devices.
NOTE:: If release notes are shipped with your product and the information there
differs from the information in this guide, follow the instructions in the release notes.
Most user guides and release notes are available in Adobe Acrobat Reader Portable
Document Format (PDF) or HTML on the Ruckus Wireless Support Web site at:
http://support.ruckuswireless.com/
Document Conventions
Table 1 and Tabl e 2 list the text and notice conventions that are used throughout this
guide.
Table 1. Text Conventions
Convention Description Example
monospace
Represents information as it
appears on screen
[Device name]>
monospace bold
Represents information that
you enter
[Device name]> set
ipaddr 10.0.0.12
default font bold
Keyboard keys, software
buttons, and field names
On the Start menu, click All
Programs.
italics
Screen or page names Click Advanced Settings.
The Advanced Settings page
appears.
ii
About This Guide
Related Documentation
In addition to this User Guide, each ZoneFlex Access Point documentation set
includes the following:
■ Quick Setup Guide: Provides essential installation and configuration information
to help you get the AP up and running within minutes.
■ Online Help: Provides instructions for performing tasks using the Access Point’s
Web interface. The online help is accessible from the Web interface and is
searchable.
■ Release Notes: Provide information about the current software release, including
new features, enhancements, and known issues.
Documentation Feedback
Ruckus Wireless is interested in improving its documentation and welcomes your
comments and suggestions. You can email your comments to Ruckus Wireless at:
[email protected]
When contacting us, please include the following information:
■ Document title
■ Document part number (on the cover page)
■ Page number (if appropriate)
For example:
■ Ruckus Wireless ZoneFlex 2741 802.11g Outdoor Access Point User Guide
■ Part number: 800-70188-001
■ Page 88
Table 2. Notice Conventions
Icon Notice Type Description
Information Information that describes
important features or
instructions
Caution Information that alerts you to
potential loss of data or
potential damage to an
application, system, or device
Warning Information that alerts you to
potential personal injury
1
1
Introducing the ZoneFlex Access
Point
Unpacking the ZoneFlex Access Point
1. Open the Access Point package, and then carefully remove the contents.
2. Return all packing materials to the shipping box, and put the box away in a dry
location.
3. Verify that all items listed in Package Contents
below are included in the package.
Check each item for damage. If any item is damaged or missing, notify your
authorized Ruckus Wireless sales representative.
Package Contents
A complete Access Point package contains all of the items listed below:
■ ZoneFlex 2741 Outdoor Access Point
■ Box containing the PoE injector (excluded in some SKUs)
■ Box containing the power adapter (SW DC48V/0.42A AC100-240V) for the PoE
injector (excluded in some SKUs)
■ Mounting kit (see “Mounting Kit Contents” for details)
■ Bag containing bottom Access Point cover and related accessories (see “Bottom
Cover and Accessories” for details)
■ Software License Agreement/Product Warranty Statement
■ Regulatory Statement
■ ZoneFlex 2741 802.11g Outdoor Access Point Getting Started Guide
In This Chapter
Unpacking the ZoneFlex Access Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Getting to Know the Access Point Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
2
Introducing the ZoneFlex Access Point
Unpacking the ZoneFlex Access Point
WARNING: The Ruckus Wireless PoE injector and power adapter (if supplied with your
Access Point) are for indoor use only. Never mount the PoE injector and power adapter
outdoor with the Access Point.
Mounting Kit Contents
■ Dynamic bracket
■ Static bracket
■ Steel clamp
■ Wall anchors (4 pieces)
■ Hex bolts (4 pieces)
■ Machine screws (8 pieces)
■ Split lock washers (4 pieces)
■ Flat washers (4 pieces)
Figure 1. Mounting kit contents
Dynamic bracket Static bracket Steel clamp Machine screw (8
pieces)
Hex bolt (4 pieces) Flat washer (4
pieces)
Split lock washer (4
pieces)
Wall anchor with metal
cone and hex nut (4
pieces)
3
Introducing the ZoneFlex Access Point
Unpacking the ZoneFlex Access Point
Bottom Cover and Accessories
■ Bottom cover of the Access Point
■ DC terminal block
■ Black solid rubber stoppers (2 pieces)
■ Rubber O-rings (1 black and 1 green)
■ White P-clip cable clamp (2 pieces)
■ Machine screws (2 pieces)
■ Machine screws with washers (3 pieces)
Figure 2. Mounting kit contents
Bottom cover DC terminal block Black solid rubber
stopper (2 pieces)
Rubber O-ring (1
black and 1 green)
White P-clip cable
clamp
Machine screw (2
pieces)
Machine screw with
washer (3 pieces)
4
Introducing the ZoneFlex Access Point
Getting to Know the Access Point Features
Getting to Know the Access Point Features
Figure 3 and Figure 4 identify the Access Point features that are relevant to the installation
and mounting instructions that this guide provides. Before you begin the installation
process, Ruckus Wireless recommends that you become familiar with these features.
Figure 3. Access Point LEDs and bottom connectors
1
2
4
3
5
Introducing the ZoneFlex Access Point
Getting to Know the Access Point Features
LED Colors and What They Mean
Refer to Table 2 below for all possible LED states and what they indicate.
Table 1. LEDs and bottom panel connectors
No Label Description
1 LEDs See “LED Colors and What They Mean”
below for more
information.
2 RJ45 LAN port that supports Power over Ethernet (PoE) and 10/
100Mbps network connections
3 Reset Using a pointed object (for example, a pen), press this
button to restart the Access Point or to restore it to factory
default settings:
• To restart the Access Point, press the Reset button once.
• To restore the Access Point to factory default, press the
Reset button for six (6) seconds.
WARNING: Restoring the Access Point to factory default
settings removes all configuration changes that you have
made. These include the IP address, password, access
control list, and wireless settings. Returning the
configuration of these features to their factory default
settings may result in network connectivity issues.
4 12V DC In addition to PoE, you can also use direct current or DC
(from a battery, for example) to supply power to the Access
Point.
Table 2. LED states and behaviors
LED Meaning
OPT Not used in this model
DIR
• Off: The Access Point is not being managed by
ZoneDirector (standalone mode).
• Green: The Access Point is being managed by
ZoneDirector.
• Flashing green: The Access Point is being managed
by ZoneDirector, but is currently unable to
communicate with ZoneDirector.
6
Introducing the ZoneFlex Access Point
Getting to Know the Access Point Features
AIR
• Green: The Access Point is functioning as a mesh
AP (MAP) and the wireless signal to its uplink MAP
is good (> 24dbm).
• Fast flashing green (two flashes every second): The
Access Point is functioning as a mesh AP (MAP) and
the wireless signal to its uplink MAP is poor (<
24dbm).
• Slow flashing green (one flash every two seconds):
Mesh networking is enabled, but the Access Point
cannot find a mesh uplink.
• Off: The Access Point is operating in standalone
mode or, if mesh networking is enabled, the Access
Point is functioning as a root AP (RAP).
WLAN
• Green: The wireless LAN (WLAN) service is up and
at least one wireless client is associated with it. If
mesh networking is enabled, there are no downlink
MAPs connected to this Access Point.
• Fast flashing green (two flashes every second): The
WLAN service is up and at least one wireless client
is associated with it. Mesh networking is enabled
and at least one downlink MAP is connected to this
Access Point.
• Slow flashing green (one flash every two seconds):
The WLAN service is up, but no wireless clients are
currently associated with it. Mesh networking is
enabled and at least one downlink MAP is
connected to this Access Point.
• Off: Either the WLAN is down, or it is up but no
wireless clients are currently associated with it. If
mesh networking is enabled, there are no downlink
MAPs connected to this Access Point.
LAN
• Green: The LAN port is connected to a 10/100Mbps
device.
• Flashing green: Traffic is passing through the LAN
port.
• Off: The LAN port is not connected to any network
device.
PWR
• Green: The Access Point is connected to a power
source.
• Off: No power is available, or the Access Point is not
connected to a power source.
Table 2. LED states and behaviors
LED Meaning
7
Introducing the ZoneFlex Access Point
Getting to Know the Access Point Features
If you want to extend the range of your wireless network, you can connect an external high
gain antenna to the standard N-type radio frequency (RF) antenna connector on the top
panel of the Access Point. The antenna must have a gain of less than 9dBi to comply with
FCC and CE regulations. For more information, refer to “Mounting and Connecting the
External Antenna (Optional)” on page 49.
Figure 4. The antenna connector is protected by a metal cap
Metal Cap
8
Introducing the ZoneFlex Access Point
Getting to Know the Access Point Features
9
2
Installing the Access Point
Before You Begin
Before starting with the installation, make sure that you have the required items for
the installation ready. In addition, verify that the wireless stations on the network have
the required components for wireless communication with the Access Point.
This section describes the pre-installation tasks that you need to perform.
Prepare the Required Hardware and Tools
You must supply the following tools and equipment:
■ A notebook computer running on Windows XP/2000 and installed with one
wireless 802.11b/g network card and one Ethernet card
■ 6mm flathead screwdriver
■ 6mm Phillips screwdriver
■ 10mm ratchet wrench
■ 3mm Phillips screwdriver (if you will be using DC power)
■ Electric drill with 8mm drill bit (if mounting on a flat surface)
In This Chapter
Before You Begin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Step 1: Preconfiguring the Access Point. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Step 2: Verifying Access Point Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Step 3: Deploying the Access Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Step 4: Attaching the Mounting Brackets. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Step 5: Mounting the Access Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Mounting and Connecting the External Antenna (Optional) . . . . . . . . . . . . . . . . . . . . . . . 49
Troubleshooting Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
10
Installing the Access Point
Before You Begin
NOTE: At the beginning of each procedure, this guide lists the specific tools,
accessories, and equipment that you will need to complete the procedure.
Perform a Site Survey
Before installing the Access Point, perform a site survey to determine the optimal
Access Point placement or maximum range, coverage, and network performance.
When performing a site survey, consider the following factors:
■ Data rates: Range is generally inversely proportional to data rates. The maximum
radio range is achieved at the lowest workable data rate. Higher data rates will
generally be achieved at closer distances.
■ Antenna type and placement: Proper antenna configuration is a critical factor in
maximizing radio range. As a general rule, radio range is increased by mounting
the radio higher off of the ground with the Access Point oriented so that the dome
is facing down (for recommended orientation examples, refer to Figure 5
on
page 11). If you are connecting an external antenna to the Access Point, mount
the Access Point so that the external antenna is pointing down.
■ Physical environment: Clear or open areas provide better radio range than closed
or filled areas. The less cluttered the operating environment, the greater the
wireless range.
■ Obstructions, building materials, and sources of interference: Physical obstruc-
tions, such as concrete pillars, steel beams, filing cabinets, buildings, or trees, can
block or hinder wireless communication. Avoid installing the Access Point in a
location where there is an obstruction between sending and receiving devices. A
number of machines and electronic devices that emit radio waves – cranes,
wireless phones, microwave ovens, satellite dishes – interfere with and block
wireless signals. Building materials used in construction also influence radio signal
penetration. For example, drywall construction permits greater range than
concrete blocks.
For more Access Point placement guidelines, refer to “Determine the Optimal
Mounting Location and Orientation”.
11
Installing the Access Point
Before You Begin
Determine the Optimal Mounting Location and
Orientation
The location and orientation that you choose for the Access Point play a critical role
in the performance of your wireless network. In general, Ruckus Wireless recommends
installing the Access Point away from obstructions and sources of interference and
ensuring that the Access Point’s dome is pointing in the general direction of its wireless
clients.
Figure 5. Recommended orientation for maximum horizontal plane coverage
Limited Reach
Excellent
Reach
Excellent
Reach
Good Reach
12
Installing the Access Point
Before You Begin
Figure 6. Recommended orientation for maximum vertical plane coverage
Limited Reach
Excellent
Reach
Excellent
Reach
Good Reach
/