2. Motorola
  3. Moto E
Moto E

Motorola Moto E Quick start guide

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  • How do I set up my new Motorola Moto E smartphone?
    How do I activate my FreedomPop phone and service plan?
    How do I make a call?
    How do I send a text message?
    How do I access my FreedomPop account?
Quick Start Guide
Moto E
FreedomPop
www.freedompop.com
Thanks for choosing FreedomPop.
We’ve designed this guide to help you
learn how to set up and use your new
FreedomPop smartphone.
Using this Guide
This guide is divided into three sections to help you find the
information you need quickly and easily.
4
5
6
7
8
9
10
11
12
14
16
3
Your Phone
What’s in the Box ...................................
Device Overview ....................................
Setup and Activation
Activation ...............................................
The Basics .............................................
Connecting ............................................
Make a Call ............................................
Compose a Text ...................................
More Basic Functions ..........................
Appendix
Tips and Tricks .....................................
Troubleshooting ...................................
Contact Us ...........................................
Thanks for choosing FreedomPop.
We’ve designed this guide to help you
learn how to set up and use your new
FreedomPop smartphone.
Using this Guide
This guide is divided into three sections to help you find the
information you need quickly and easily.
4
5
6
7
8
9
10
11
12
14
16
3
Your Phone
What’s in the Box ...................................
Device Overview ....................................
Setup and Activation
Activation ...............................................
The Basics .............................................
Connecting ............................................
Make a Call ............................................
Compose a Text ...................................
More Basic Functions ..........................
Appendix
Tips and Tricks .....................................
Troubleshooting ...................................
Contact Us ...........................................
What’s in the box
Moto E
Power Charger with Micro USB
adapter
Quick Start Guide
*Actual charger may vary by device
4
Device Overview
5
Volume Up
Front Camera
Speaker
Microphone
Volume Down
Power On/Off
(hold 2 seconds)
Sleep/Wake Up
Button
What’s in the box
Moto E
Power Charger with Micro USB
adapter
Quick Start Guide
*Actual charger may vary by device
4
Device Overview
5
Volume Up
Front Camera
Speaker
Microphone
Volume Down
Power On/Off
(hold 2 seconds)
Sleep/Wake Up
Button
Activation
If this phone was purchased at freedompop.com it is already
activated. Turn it on and start using it.
If this phone was NOT purchased at freedompop.com, it
requires activation. Follow the steps below to activate your
FreedomPop phone and service plan.
ACTIVATE PHONE & SERVICE
Go to freedompop.com/activate, enter the 18-digit MEID
number and your email address, then click Validate. MEID is
located on the phone packaging or under your phone’s battery.
Note: You can also call 1-888-743-8107 to activate by phone.
Continue through the activation steps to choose your plan,
services, and phone number and enter billing details.
NETWORK CONNECTION
ISSUES?
If you powered on your phone before activation, please restart
it by holding the Power button for 3 seconds and selecting
Reboot.
If your phone still does not connect to the cellular network
after activation, you can (1) select Profile Update under
Settings > System Update (exact path may vary by phone) or
(2) Dial ##72786# from your phone and select Reset.
6
The Basics
7
CHARGE IT
Plug the Micro USB cable into the Micro USB slot of your
device and into a wall outlet.
Your battery will already have some charge, but we
recommend charging it during the setup process.
A battery can be fully recharged in 1-3 hours.
TURN IT ON
After charging, press and hold the power button on the
device for 3 seconds.
The device will light up and turn on. This may take up to
30 seconds.
Activation
If this phone was purchased at freedompop.com it is already
activated. Turn it on and start using it.
If this phone was NOT purchased at freedompop.com, it
requires activation. Follow the steps below to activate your
FreedomPop phone and service plan.
ACTIVATE PHONE & SERVICE
Go to freedompop.com/activate, enter the 18-digit MEID
number and your email address, then click Validate. MEID is
located on the phone packaging or under your phone’s battery.
Note: You can also call 1-888-743-8107 to activate by phone.
Continue through the activation steps to choose your plan,
services, and phone number and enter billing details.
NETWORK CONNECTION
ISSUES?
If you powered on your phone before activation, please restart
it by holding the Power button for 3 seconds and selecting
Reboot.
If your phone still does not connect to the cellular network
after activation, you can (1) select Profile Update under
Settings > System Update (exact path may vary by phone) or
(2) Dial ##72786# from your phone and select Reset.
6
The Basics
7
CHARGE IT
Plug the Micro USB cable into the Micro USB slot of your
device and into a wall outlet.
Your battery will already have some charge, but we
recommend charging it during the setup process.
A battery can be fully recharged in 1-3 hours.
TURN IT ON
After charging, press and hold the power button on the
device for 3 seconds.
The device will light up and turn on. This may take up to
30 seconds.
Make a Call
9
Tap the phone icon. This will bring up the dialer.
Before first call, you may see a popup to choose your calling
app. Select “Dialer” and check "Always" to set this as default.
Defaults can be cleared in the "Settings" app.
Calls can also be made from your “Contacts” app or from the
“Messaging” app.
Number Display
Keypad
Navigation Bar
Call Button
Voicemail
Delete
CALLING
KEY BUTTONS
1
1
3
3
2
2
4
4
6
5
5
6
(888)555-5555
(888)555-5555
Connecting
Settings
Play Store
CONNECT TO WIFI
From your "Homescreen", open “Settings”.
Select “Wi-Fi”.
Select a Wi-Fi network from the list and tap
"Connect".
CONNECT GOOGLE ACCOUNT
Note: This enables many phone features:
calls, texts, email, app downloads, etc.
Find and open “Play Store”.
Sign into or create a new Google account.
INSTALL / UPDATE APPS
Open “Play Store”, select the magnifying glass icon.
Search for an app you would like to update (ie. "freedompop
messaging").
Tap app name, select "Install" or "Update".
ACCESS ACCOUNT
Go to freedompop.com and login using your credentials.
Your account email address is the address used during
the purchase of this device. Your account password
was provided to you in the purchase confirmation email.
8
Make a Call
9
Tap the phone icon. This will bring up the dialer.
Before first call, you may see a popup to choose your calling
app. Select “Dialer” and check "Always" to set this as default.
Defaults can be cleared in the "Settings" app.
Calls can also be made from your “Contacts” app or from the
“Messaging” app.
Number Display
Keypad
Navigation Bar
Call Button
Voicemail
Delete
CALLING
KEY BUTTONS
1
1
3
3
2
2
4
4
6
5
5
6
(888)555-5555
(888)555-5555
Connecting
Settings
Play Store
CONNECT TO WIFI
From your "Homescreen", open “Settings”.
Select “Wi-Fi”.
Select a Wi-Fi network from the list and tap
"Connect".
CONNECT GOOGLE ACCOUNT
Note: This enables many phone features:
calls, texts, email, app downloads, etc.
Find and open “Play Store”.
Sign into or create a new Google account.
INSTALL / UPDATE APPS
Open “Play Store”, select the magnifying glass icon.
Search for an app you would like to update (ie. "freedompop
messaging").
Tap app name, select "Install" or "Update".
ACCESS ACCOUNT
Go to freedompop.com and login using your credentials.
Your account email address is the address used during
the purchase of this device. Your account password
was provided to you in the purchase confirmation email.
8
Compose a Text
10
Menu
View account, add services, etc.
Compose
Starts a new text conversation
Dialer
Opens Dialer app
Conversations
View and continue conversation
KEY BUTTONS
1
3
2
4
Open the “Messaging” app.
Press the “Compose” button.
Type the name or number of the recipient. Tap "Ok".
Type your text message and press "Send".
TEXTING
1
4
2
3
More Basic Functions
11
SELECT / CHANGE / TRANSFER
PHONE NUMBER
VOICEMAIL
Download and open the FreedomPop “Voicemail” app.
Follow instructions to subscribe.
If you have already subscribed to Voicemail, just log in.
EMAIL
Open your email app (Email, Gmail, etc).
Follow any instructions to setup your account.
Press New, Compose, +, or Pencil icon.
SURF THE WEB
Make sure you have a connection (Wi-Fi, 3G, or 4G LTE).
Open your browser app (ie. Internet, Chrome).
Tap the search bar in the browser app.
Enter your URL/web address, press "Go".
Log in to your FreedomPop Account.
Go to freedompop.com/acct_manage_number.htm
Follow the on-screen instructions.
Note: You must select a number temporarily before
transferring an existing number.
Compose a Text
10
Menu
View account, add services, etc.
Compose
Starts a new text conversation
Dialer
Opens Dialer app
Conversations
View and continue conversation
KEY BUTTONS
1
3
2
4
Open the “Messaging” app.
Press the “Compose” button.
Type the name or number of the recipient. Tap "Ok".
Type your text message and press "Send".
TEXTING
1
4
2
3
More Basic Functions
11
SELECT / CHANGE / TRANSFER
PHONE NUMBER
VOICEMAIL
Download and open the FreedomPop “Voicemail” app.
Follow instructions to subscribe.
If you have already subscribed to Voicemail, just log in.
EMAIL
Open your email app (Email, Gmail, etc).
Follow any instructions to setup your account.
Press New, Compose, +, or Pencil icon.
SURF THE WEB
Make sure you have a connection (Wi-Fi, 3G, or 4G LTE).
Open your browser app (ie. Internet, Chrome).
Tap the search bar in the browser app.
Enter your URL/web address, press "Go".
Log in to your FreedomPop Account.
Go to freedompop.com/acct_manage_number.htm
Follow the on-screen instructions.
Note: You must select a number temporarily before
transferring an existing number.
Tips and Tricks
USE THESE TIPS TO GET THE MOST FROM YOUR DEVICE.
HOW TO OPEN MESSAGING APP
Click on icon that looks like:
HOW TO UPDATE/INSTALL MESSAGING APP
Open the Play Store app on your device. Select the search
bar or magnifying glass icon.
Search "FreedomPop Messaging".
Click “Install” or “Update”.
HOW TO UNLOCK THE PHONE'S SCREEN
Swipe or hold your finger on the lock icon on your phone’s
screen.
HOW TO MINIMIZE DATA USAGE
Use Wi-Fi whenever possible.
Avoid these activities while on mobile connection: streaming
video/music, downloading/updating apps.
WHICH CONNECTION TYPE IS BEST FOR INDOORS?
OUTDOORS?
Indoors: Wi-Fi (3G / 4G LTE data connections are
limited indoors).
Outdoors: 4G LTE (Strongest connection).
12
Tips and Tricks
USE THESE TIPS TO GET THE MOST FROM YOUR DEVICE.
HOW TO IMPORT/EXPORT CONTACTS
Click on the “Contacts” or “People” icon.
Press the menu button or
Select “import/export”.
HOW TO OPTIMIZE MOBILE DATA CONNECTION
Open "Settings".
Locate "System Update". (Location varies by device)
Select "PRL Update". Wait for completion.
Select "Profile Update". Wait for completion.
HOW TO UNINSTALL AN APP
Go to “Settings”.
Go to “Apps” or “Application Manager” to find the list of apps.
Go to "All" apps by swiping left on title bar.
Select the app you would to make changes to.
Select "Uninstall".
HOW TO RESET PASSWORD
Go to "Forgot Your Password" page at freedompop.com.
Enter the email associated with your account.
Follow instructions to create a new password.
13
HOW TO RESET PHONE TO FACTORY SETTINGS
Make sure to back up important files, etc. before continuing.
Open the settings app.
Find “Backup and Reset” (varies by device).
Select: “Factory Data Reset” > “Reset Phone” >
“Erase Everything”.
Upon completion select “Reboot”.
After resetting phone, you may need to re-download
"FreedomPop Messaging" from “Play Store” for calls
and texts to work.
Tips and Tricks
USE THESE TIPS TO GET THE MOST FROM YOUR DEVICE.
HOW TO OPEN MESSAGING APP
Click on icon that looks like:
HOW TO UPDATE/INSTALL MESSAGING APP
Open the Play Store app on your device. Select the search
bar or magnifying glass icon.
Search "FreedomPop Messaging".
Click “Install” or “Update”.
HOW TO UNLOCK THE PHONE'S SCREEN
Swipe or hold your finger on the lock icon on your phone’s
screen.
HOW TO MINIMIZE DATA USAGE
Use Wi-Fi whenever possible.
Avoid these activities while on mobile connection: streaming
video/music, downloading/updating apps.
WHICH CONNECTION TYPE IS BEST FOR INDOORS?
OUTDOORS?
Indoors: Wi-Fi (3G / 4G LTE data connections are
limited indoors).
Outdoors: 4G LTE (Strongest connection).
12
Tips and Tricks
USE THESE TIPS TO GET THE MOST FROM YOUR DEVICE.
HOW TO IMPORT/EXPORT CONTACTS
Click on the “Contacts” or “People” icon.
Press the menu button or
Select “import/export”.
HOW TO OPTIMIZE MOBILE DATA CONNECTION
Open "Settings".
Locate "System Update". (Location varies by device)
Select "PRL Update". Wait for completion.
Select "Profile Update". Wait for completion.
HOW TO UNINSTALL AN APP
Go to “Settings”.
Go to “Apps” or “Application Manager” to find the list of apps.
Go to "All" apps by swiping left on title bar.
Select the app you would to make changes to.
Select "Uninstall".
HOW TO RESET PASSWORD
Go to "Forgot Your Password" page at freedompop.com.
Enter the email associated with your account.
Follow instructions to create a new password.
13
HOW TO RESET PHONE TO FACTORY SETTINGS
Make sure to back up important files, etc. before continuing.
Open the settings app.
Find “Backup and Reset” (varies by device).
Select: “Factory Data Reset” > “Reset Phone” >
“Erase Everything”.
Upon completion select “Reboot”.
After resetting phone, you may need to re-download
"FreedomPop Messaging" from “Play Store” for calls
and texts to work.
Troubleshooting
ISSUE POSSIBLE CAUSE(S)
Can't hear other
party.
Other party can't
hear me.
Phone won't turn
on.
Can't make calls
or texts.
App stopped /
frozen.
Not receiving
Voicemail.
Why did I get
charged?
Why is my account
suspended?
A charge on your card has failed.
“Automatic Top-up” is disabled and
you have reached your data threshold.
You are enrolled in “auto topup” and
have reached your data threshold.
You were charged for renewal of a
paid monthly service.
Not subscribed to “voicemail” service.
“Voicemail” app not installed.
Various.
Account out of sync.
Google Services not set up.
Using wrong texting app.
Messaging app out of date/uninstalled.
Battery is empty.
Charger does not work.
Low signal strength.
Mobile connection not optimized.
Microphone volume is too low or
muted.
Troubleshooting
SOLUTION(S)
Log in and enable “Automatic Top-up” or add account credit.
Add funds to card or log in and update billing information.
Log in and go to "Billing Settings" to manage this feature.
Log in to your account to manage services.
Subscribe to service online or through "Messaging" app.
Download "FreedomPop Voicemail" from “Play Store”.
Force close app: Go to “Settings”>“App. Manager” >
“All apps”>select frozen app in list>"Force Stop">"Clear Data".
Update/Install "FreedomPop Messaging" app in “Play Store”.
Use “Messaging” app to make texts successfully.
Select "Refresh activation data" in Messaging app menu.
Log in to Google Services by accessing Google Play Store.
Try different charger.
Charge battery.
Connect to Wi-Fi or move to a location with better signal.
Perform PRL and Profile updates.
Turn volume up / unmute microphone.
Troubleshooting
ISSUE POSSIBLE CAUSE(S)
Can't hear other
party.
Other party can't
hear me.
Phone won't turn
on.
Can't make calls
or texts.
App stopped /
frozen.
Not receiving
Voicemail.
Why did I get
charged?
Why is my account
suspended?
A charge on your card has failed.
“Automatic Top-up” is disabled and
you have reached your data threshold.
You are enrolled in “auto topup” and
have reached your data threshold.
You were charged for renewal of a
paid monthly service.
Not subscribed to “voicemail” service.
“Voicemail” app not installed.
Various.
Account out of sync.
Google Services not set up.
Using wrong texting app.
Messaging app out of date/uninstalled.
Battery is empty.
Charger does not work.
Low signal strength.
Mobile connection not optimized.
Microphone volume is too low or
muted.
Troubleshooting
SOLUTION(S)
Log in and enable “Automatic Top-up” or add account credit.
Add funds to card or log in and update billing information.
Log in and go to "Billing Settings" to manage this feature.
Log in to your account to manage services.
Subscribe to service online or through "Messaging" app.
Download "FreedomPop Voicemail" from “Play Store”.
Force close app: Go to “Settings”>“App. Manager” >
“All apps”>select frozen app in list>"Force Stop">"Clear Data".
Update/Install "FreedomPop Messaging" app in “Play Store”.
Use “Messaging” app to make texts successfully.
Select "Refresh activation data" in Messaging app menu.
Log in to Google Services by accessing Google Play Store.
Try different charger.
Charge battery.
Connect to Wi-Fi or move to a location with better signal.
Perform PRL and Profile updates.
Turn volume up / unmute microphone.
Contact Us
[email protected]
forums.freedompop.com
facebook.com/freedompop
twitter.com/freedompop
twitter.com/freedompophelp
instagram.com/freedompop
youtube.com/officialfreedompop
freedompop.com
support.freedompop.com
GET HELP AND SUPPORT FOR YOUR DEVICE
FREQUENTLY
ASKED
QUESTIONS
EMAIL SUPPORT
FORUMS
FACEBOOK
YOUTUBE
TWITTER
INSTAGRAM
WEBSITE
Check out
our
YouTube
Channel
for
how-to
videos
and
more!
16
QSG-MOT-XT1526
Contact Us
[email protected]
forums.freedompop.com
facebook.com/freedompop
twitter.com/freedompop
twitter.com/freedompophelp
instagram.com/freedompop
youtube.com/officialfreedompop
freedompop.com
support.freedompop.com
GET HELP AND SUPPORT FOR YOUR DEVICE
FREQUENTLY
ASKED
QUESTIONS
EMAIL SUPPORT
FORUMS
FACEBOOK
YOUTUBE
TWITTER
INSTAGRAM
WEBSITE
Check out
our
YouTube
Channel
for
how-to
videos
and
more!
16
QSG-MOT-XT1526
Contact Us
[email protected]
forums.freedompop.com
facebook.com/freedompop
twitter.com/freedompop
twitter.com/freedompophelp
instagram.com/freedompop
youtube.com/officialfreedompop
freedompop.com
support.freedompop.com
GET HELP AND SUPPORT FOR YOUR DEVICE
FREQUENTLY
ASKED
QUESTIONS
EMAIL SUPPORT
FORUMS
FACEBOOK
YOUTUBE
TWITTER
INSTAGRAM
WEBSITE
Check out
our
YouTube
Channel
for
how-to
videos
and
more!
16
QSG-MOT-XT1526
Contact Us
[email protected]
forums.freedompop.com
facebook.com/freedompop
twitter.com/freedompop
twitter.com/freedompophelp
instagram.com/freedompop
youtube.com/officialfreedompop
freedompop.com
support.freedompop.com
GET HELP AND SUPPORT FOR YOUR DEVICE
FREQUENTLY
ASKED
QUESTIONS
EMAIL SUPPORT
FORUMS
FACEBOOK
YOUTUBE
TWITTER
INSTAGRAM
WEBSITE
Check out
our
YouTube
Channel
for
how-to
videos
and
more!
16
QSG-MOT-XT1526
SOLUCIÓN DE PROBLEMAS
PROBLEMA POSIBLES CAUSAS
No escucho a la
otra parte.
La otra parte no
me escucha
El Teléfono no
enciende
No puede hacer
llamadas o enviar
textos.
Aplicación se
detuvo/congeló
No recibo correos
de voz.
¿Por qué me
cobran?
¿Por qué fue
suspendida mi
cuenta?
Un cargo en su tarjeta ha fallado.
Auto "top up" está desactivado y
usted ha alcanzado el límite de datos.
Usted está inscrito en "auto topup" y
ha alcanzado el límite de datos.
Usted fue cargado por la renovación
de un servicio mensual pagado.
No esta suscrito a “correos de voz”.
Aplicación "Voicemail" no instalada
Varias.
La cuenta no esta sincronizada.
“Google Services” no configurados.
Utiliza la aplicación incorrecta.
“Messaging” app antigua/desinstalada.
La batería está agotada.
El cargador no funciona.
Intensidad de señal baja.
La conexión móvil no esta optimizada.
El volumen del micrófono está
demasiado bajo o silenciado.
SOLUCIÓN DE PROBLEMAS
SOLUCIONES
Acceda su cuenta y permita el “auto top up” o agregue una
cuenta de crédito.
Añada fondos a tarjeta o actualice información de facturación.
Acceda su cuenta y vaya a "Billing Settings" para administrar
esta función.
Ingrese a su cuenta para administrar servicios.
Suscríbase en línea o a través de la aplicación “Messaging”
Descargue Freedompop Voicemail accediendo al Play Store.
Vaya a “Config.” >“Administrador de aplicaciones” >“TODO” >
seleccione aplicación >"Forzar cierre" >"Eliminar datos”
Actualice/Instale "FreedomPop Messaging" en el “Play Store”.
Utilice la aplicación “Messaging” para enviar textos.
Pulse "Refresh activation data" en menú del “Messaging” app.
Entre a Servicios Google por medio de el Google “Play Store”.
Pruebe un cargador diferente.
Cargue la batería.
Conéctese a WiFi o muévase a un lugar con mejor señal.
Realice Actualización de PRL y Perfil (Ver Consejos y trucos).
Suba el volumen/reactive el audio de su micrófono.
SOLUCIÓN DE PROBLEMAS
PROBLEMA
POSIBLES CAUSAS
No escucho a la
otra parte.
La otra parte no
me escucha
El Teléfono no
enciende
No puede hacer
llamadas o enviar
textos.
Aplicación se
detuvo/congeló
No recibo correos
de voz.
¿Por qué me
cobran?
¿Por qué fue
suspendida mi
cuenta?
Un cargo en su tarjeta ha fallado.
Auto "top up" está desactivado y
usted ha alcanzado el límite de datos.
Usted está inscrito en "auto topup" y
ha alcanzado el límite de datos.
Usted fue cargado por la renovación
de un servicio mensual pagado.
No esta suscrito a “correos de voz”.
Aplicación "Voicemail" no instalada
Varias.
La cuenta no esta sincronizada.
“Google Services” no configurados.
Utiliza la aplicación incorrecta.
“Messaging” app antigua/desinstalada.
La batería está agotada.
El cargador no funciona.
Intensidad de señal baja.
La conexión móvil no esta optimizada.
El volumen del micrófono está
demasiado bajo o silenciado.
SOLUCIÓN DE PROBLEMAS
SOLUCIONES
Acceda su cuenta y permita el “auto top up” o agregue una
cuenta de crédito.
Añada fondos a tarjeta o actualice información de facturación.
Acceda su cuenta y vaya a "Billing Settings" para administrar
esta función.
Ingrese a su cuenta para administrar servicios.
Suscríbase en línea o a través de la aplicación “Messaging”
Descargue Freedompop Voicemail accediendo al Play Store.
Vaya a “Config.” >“Administrador de aplicaciones” >“TODO” >
seleccione aplicación >"Forzar cierre" >"Eliminar datos”
Actualice/Instale "FreedomPop Messaging" en el “Play Store”.
Utilice la aplicación “Messaging” para enviar textos.
Pulse "Refresh activation data" en menú del “Messaging” app.
Entre a Servicios Google por medio de el Google “Play Store”.
Pruebe un cargador diferente.
Cargue la batería.
Conéctese a WiFi o muévase a un lugar con mejor señal.
Realice Actualización de PRL y Perfil (Ver Consejos y trucos).
Suba el volumen/reactive el audio de su micrófono.
CONSEJOS Y TRUCOS
SIGA ESTOS CONSEJOS PARA OBTENER EL MÁXIMO DE SU DISPOSITIVO
CÓMO ABRIR LA APLICACIÓN DE MENSAJERÍA
Haga clic en el icono que se parece a:
CÓMO ACTUALIZAR/INSTALAR LA APLICACIÓN DE
MENSAJERÍA
Abra el "Play Store" en su dispositivo. Seleccione la barra de
búsqueda o el icono de lupa.
Busque "FreedomPop Messaging".
Haga clic en Instalar o Actualizar.
CÓMO DESBLOQUEAR LA PANTALLA DEL TELÉFONO
Mantenga presionado el icono de bloqueo o deslice su dedo
sobre la pantalla de su teléfono.
CÓMO MINIMIZAR EL USO DE DATOS
Utilice “Wi-Fi” siempre que sea posible.
Evite estas actividades cuando este utilizando conexión móvil:
vídeos, música, descarga/actualización de aplicaciones
CUAL ES LA MEJOR CONEXIÓN PARA INTERIORES?
EXTERIORES?
Interiores: WiFi (3G/4G LTE son limitadas en el interior).
Exteriores: 4G LTE (conexión más fuerte).
12
RESTABLECER A PROGRAMACIÓN DE FÁBRICA
Haga una copia de seguridad de sus archivos importantes
antes de continuar.
Abra la aplicación de “Configuración” (“Config.”).
Localice "Realizar copia de seguridad y restablecer” (varía).
Seleccione: "Restablecer valores predeterminados">
"Restablecer dispositivo"> "Borrar/Eliminar todo".
Al finalizar seleccione "Reiniciar".
Después de restablecer, es posible que tenga que descargar
la aplicación "FreedomPop Messaging" en el "Play Store".
CONSEJOS Y TRUCOS
SIGA ESTOS CONSEJOS PARA APROVECHAR AL MÁXIMO SU DISPOSITIVO
CÓMO IMPORTAR/EXPORTAR CONTACTOS
Haga clic en la aplicación "Contactos" o icono de "Personas".
Pulse el botón de menú ó
Seleccione "Importar/Exportar".
CÓMO OPTIMIZAR LA CONEXIÓN DE DATOS
MÓVILES
Abra "Config."
Localice "Actualización de sistema" (la ubicación varía según
el dispositivo)
Seleccione "Actualizar PRL". Espere a que finalice.
Seleccione "Actualizar perfil". Espere a que finalice.
CÓMO DESINSTALAR UNA APLICACIÓN
Ir a "Config.".
Vaya a "Aplicaciones" o "Administrador de aplicaciones"
para encontrar la lista de aplicaciones.
Vaya a "Todo" deslizando a la izquierda en la barra de títulos.
Seleccione la aplicación a la que quiere hacer cambios.
Seleccione "Desinstalar".
CÓMO RESTABLECER SU CONTRASEÑA
Ir a "Forgot Password?" en la página FreedomPop.com.
Introduzca el correo electrónico asociado a su cuenta.
Siga las instrucciones para crear una nueva contraseña.
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