Motorola Moto E Quick start guide

Quick Start Guide

Moto E

FreedomPop

www.freedompop.com

Thanks for choosing FreedomPop.

We’ve designed this guide to help you

learn how to set up and use your new

FreedomPop smartphone.

Using this Guide

This guide is divided into three sections to help you find the

information you need quickly and easily.

4

5

6

7

8

9

10

11

12

14

16

3

Your Phone

What’s in the Box ...................................

Device Overview ....................................

Setup and Activation

Activation ...............................................

The Basics .............................................

Connecting ............................................

Make a Call ............................................

Compose a Text ...................................

More Basic Functions ..........................

Appendix

Tips and Tricks .....................................

Troubleshooting ...................................

Contact Us ...........................................

Thanks for choosing FreedomPop.

We’ve designed this guide to help you

learn how to set up and use your new

FreedomPop smartphone.

Using this Guide

This guide is divided into three sections to help you find the

information you need quickly and easily.

4

5

6

7

8

9

10

11

12

14

16

3

Your Phone

What’s in the Box ...................................

Device Overview ....................................

Setup and Activation

Activation ...............................................

The Basics .............................................

Connecting ............................................

Make a Call ............................................

Compose a Text ...................................

More Basic Functions ..........................

Appendix

Tips and Tricks .....................................

Troubleshooting ...................................

Contact Us ...........................................

What’s in the box

Moto E

Power Charger with Micro USB

adapter

Quick Start Guide

*Actual charger may vary by device

4

Device Overview

5

Volume Up

Front Camera

Speaker

Microphone

Volume Down

Power On/Off

(hold 2 seconds)

Sleep/Wake Up

Button

What’s in the box

Moto E

Power Charger with Micro USB

adapter

Quick Start Guide

*Actual charger may vary by device

4

Device Overview

5

Volume Up

Front Camera

Speaker

Microphone

Volume Down

Power On/Off

(hold 2 seconds)

Sleep/Wake Up

Button

Activation

If this phone was purchased at freedompop.com it is already

activated. Turn it on and start using it.

If this phone was NOT purchased at freedompop.com, it

requires activation. Follow the steps below to activate your

FreedomPop phone and service plan.

ACTIVATE PHONE & SERVICE

Go to freedompop.com/activate, enter the 18-digit MEID

number and your email address, then click Validate. MEID is

located on the phone packaging or under your phone’s battery.

Note: You can also call 1-888-743-8107 to activate by phone.

Continue through the activation steps to choose your plan,

services, and phone number and enter billing details.

NETWORK CONNECTION

ISSUES?

If you powered on your phone before activation, please restart

it by holding the Power button for 3 seconds and selecting

Reboot.

If your phone still does not connect to the cellular network

after activation, you can (1) select Profile Update under

Settings > System Update (exact path may vary by phone) or

(2) Dial ##72786# from your phone and select Reset.

6

The Basics

7

CHARGE IT

Plug the Micro USB cable into the Micro USB slot of your

device and into a wall outlet.

Your battery will already have some charge, but we

recommend charging it during the setup process.

A battery can be fully recharged in 1-3 hours.

TURN IT ON

After charging, press and hold the power button on the

device for 3 seconds.

The device will light up and turn on. This may take up to

30 seconds.

Activation

If this phone was purchased at freedompop.com it is already

activated. Turn it on and start using it.

If this phone was NOT purchased at freedompop.com, it

requires activation. Follow the steps below to activate your

FreedomPop phone and service plan.

ACTIVATE PHONE & SERVICE

Go to freedompop.com/activate, enter the 18-digit MEID

number and your email address, then click Validate. MEID is

located on the phone packaging or under your phone’s battery.

Note: You can also call 1-888-743-8107 to activate by phone.

Continue through the activation steps to choose your plan,

services, and phone number and enter billing details.

NETWORK CONNECTION

ISSUES?

If you powered on your phone before activation, please restart

it by holding the Power button for 3 seconds and selecting

Reboot.

If your phone still does not connect to the cellular network

after activation, you can (1) select Profile Update under

Settings > System Update (exact path may vary by phone) or

(2) Dial ##72786# from your phone and select Reset.

6

The Basics

7

CHARGE IT

Plug the Micro USB cable into the Micro USB slot of your

device and into a wall outlet.

Your battery will already have some charge, but we

recommend charging it during the setup process.

A battery can be fully recharged in 1-3 hours.

TURN IT ON

After charging, press and hold the power button on the

device for 3 seconds.

The device will light up and turn on. This may take up to

30 seconds.

Make a Call

9

Tap the phone icon. This will bring up the dialer.

Before first call, you may see a popup to choose your calling

app. Select “Dialer” and check "Always" to set this as default.

Defaults can be cleared in the "Settings" app.

Calls can also be made from your “Contacts” app or from the

“Messaging” app.

Number Display

Keypad

Navigation Bar

Call Button

Voicemail

Delete

CALLING

KEY BUTTONS

1

3

2

4

6

5

6

(888)555-5555

Connecting

Settings

Play Store

CONNECT TO WIFI

From your "Homescreen", open “Settings”.

Select “Wi-Fi”.

Select a Wi-Fi network from the list and tap

"Connect".

CONNECT GOOGLE ACCOUNT

Note: This enables many phone features:

calls, texts, email, app downloads, etc.

Find and open “Play Store”.

Sign into or create a new Google account.

INSTALL / UPDATE APPS

Open “Play Store”, select the magnifying glass icon.

Search for an app you would like to update (ie. "freedompop

messaging").

Tap app name, select "Install" or "Update".

ACCESS ACCOUNT

Go to freedompop.com and login using your credentials.

Your account email address is the address used during

the purchase of this device. Your account password

was provided to you in the purchase confirmation email.

8

Make a Call

9

Tap the phone icon. This will bring up the dialer.

Before first call, you may see a popup to choose your calling

app. Select “Dialer” and check "Always" to set this as default.

Defaults can be cleared in the "Settings" app.

Calls can also be made from your “Contacts” app or from the

“Messaging” app.

Number Display

Keypad

Navigation Bar

Call Button

Voicemail

Delete

CALLING

KEY BUTTONS

1

3

2

4

6

5

6

(888)555-5555

Connecting

Settings

Play Store

CONNECT TO WIFI

From your "Homescreen", open “Settings”.

Select “Wi-Fi”.

Select a Wi-Fi network from the list and tap

"Connect".

CONNECT GOOGLE ACCOUNT

Note: This enables many phone features:

calls, texts, email, app downloads, etc.

Find and open “Play Store”.

Sign into or create a new Google account.

INSTALL / UPDATE APPS

Open “Play Store”, select the magnifying glass icon.

Search for an app you would like to update (ie. "freedompop

messaging").

Tap app name, select "Install" or "Update".

ACCESS ACCOUNT

Go to freedompop.com and login using your credentials.

Your account email address is the address used during

the purchase of this device. Your account password

was provided to you in the purchase confirmation email.

8

Compose a Text

10

Menu

View account, add services, etc.

Compose

Starts a new text conversation

Dialer

Opens Dialer app

Conversations

View and continue conversation

KEY BUTTONS

1

3

2

4

Open the “Messaging” app.

Press the “Compose” button.

Type the name or number of the recipient. Tap "Ok".

Type your text message and press "Send".

TEXTING

1

4

2

3

More Basic Functions

11

SELECT / CHANGE / TRANSFER

PHONE NUMBER

VOICEMAIL

Download and open the FreedomPop “Voicemail” app.

Follow instructions to subscribe.

If you have already subscribed to Voicemail, just log in.

EMAIL

Open your email app (Email, Gmail, etc).

Follow any instructions to setup your account.

Press New, Compose, +, or Pencil icon.

SURF THE WEB

Make sure you have a connection (Wi-Fi, 3G, or 4G LTE).

Open your browser app (ie. Internet, Chrome).

Tap the search bar in the browser app.

Enter your URL/web address, press "Go".

Log in to your FreedomPop Account.

Go to freedompop.com/acct_manage_number.htm

Follow the on-screen instructions.

Note: You must select a number temporarily before

transferring an existing number.

Compose a Text

10

Menu

View account, add services, etc.

Compose

Starts a new text conversation

Dialer

Opens Dialer app

Conversations

View and continue conversation

KEY BUTTONS

1

3

2

4

Open the “Messaging” app.

Press the “Compose” button.

Type the name or number of the recipient. Tap "Ok".

Type your text message and press "Send".

TEXTING

1

4

2

3

More Basic Functions

11

SELECT / CHANGE / TRANSFER

PHONE NUMBER

VOICEMAIL

Download and open the FreedomPop “Voicemail” app.

Follow instructions to subscribe.

If you have already subscribed to Voicemail, just log in.

EMAIL

Open your email app (Email, Gmail, etc).

Follow any instructions to setup your account.

Press New, Compose, +, or Pencil icon.

SURF THE WEB

Make sure you have a connection (Wi-Fi, 3G, or 4G LTE).

Open your browser app (ie. Internet, Chrome).

Tap the search bar in the browser app.

Enter your URL/web address, press "Go".

Log in to your FreedomPop Account.

Go to freedompop.com/acct_manage_number.htm

Follow the on-screen instructions.

Note: You must select a number temporarily before

transferring an existing number.

Tips and Tricks

USE THESE TIPS TO GET THE MOST FROM YOUR DEVICE.

HOW TO OPEN MESSAGING APP

Click on icon that looks like:

HOW TO UPDATE/INSTALL MESSAGING APP

Open the Play Store app on your device. Select the search

bar or magnifying glass icon.

Search "FreedomPop Messaging".

Click “Install” or “Update”.

HOW TO UNLOCK THE PHONE'S SCREEN

Swipe or hold your finger on the lock icon on your phone’s

screen.

HOW TO MINIMIZE DATA USAGE

Use Wi-Fi whenever possible.

Avoid these activities while on mobile connection: streaming

video/music, downloading/updating apps.

WHICH CONNECTION TYPE IS BEST FOR INDOORS?

OUTDOORS?

Indoors: Wi-Fi (3G / 4G LTE data connections are

limited indoors).

Outdoors: 4G LTE (Strongest connection).

12

Tips and Tricks

USE THESE TIPS TO GET THE MOST FROM YOUR DEVICE.

HOW TO IMPORT/EXPORT CONTACTS

Click on the “Contacts” or “People” icon.

Press the menu button or

Select “import/export”.

HOW TO OPTIMIZE MOBILE DATA CONNECTION

Open "Settings".

Locate "System Update". (Location varies by device)

Select "PRL Update". Wait for completion.

Select "Profile Update". Wait for completion.

HOW TO UNINSTALL AN APP

Go to “Settings”.

Go to “Apps” or “Application Manager” to find the list of apps.

Go to "All" apps by swiping left on title bar.

Select the app you would to make changes to.

Select "Uninstall".

HOW TO RESET PASSWORD

Go to "Forgot Your Password" page at freedompop.com.

Enter the email associated with your account.

Follow instructions to create a new password.

13

HOW TO RESET PHONE TO FACTORY SETTINGS

Make sure to back up important files, etc. before continuing.

Open the settings app.

Find “Backup and Reset” (varies by device).

Select: “Factory Data Reset” > “Reset Phone” >

“Erase Everything”.

Upon completion select “Reboot”.

After resetting phone, you may need to re-download

"FreedomPop Messaging" from “Play Store” for calls

and texts to work.

Tips and Tricks

USE THESE TIPS TO GET THE MOST FROM YOUR DEVICE.

HOW TO OPEN MESSAGING APP

Click on icon that looks like:

HOW TO UPDATE/INSTALL MESSAGING APP

Open the Play Store app on your device. Select the search

bar or magnifying glass icon.

Search "FreedomPop Messaging".

Click “Install” or “Update”.

HOW TO UNLOCK THE PHONE'S SCREEN

Swipe or hold your finger on the lock icon on your phone’s

screen.

HOW TO MINIMIZE DATA USAGE

Use Wi-Fi whenever possible.

Avoid these activities while on mobile connection: streaming

video/music, downloading/updating apps.

WHICH CONNECTION TYPE IS BEST FOR INDOORS?

OUTDOORS?

Indoors: Wi-Fi (3G / 4G LTE data connections are

limited indoors).

Outdoors: 4G LTE (Strongest connection).

12

Tips and Tricks

USE THESE TIPS TO GET THE MOST FROM YOUR DEVICE.

HOW TO IMPORT/EXPORT CONTACTS

Click on the “Contacts” or “People” icon.

Press the menu button or

Select “import/export”.

HOW TO OPTIMIZE MOBILE DATA CONNECTION

Open "Settings".

Locate "System Update". (Location varies by device)

Select "PRL Update". Wait for completion.

Select "Profile Update". Wait for completion.

HOW TO UNINSTALL AN APP

Go to “Settings”.

Go to “Apps” or “Application Manager” to find the list of apps.

Go to "All" apps by swiping left on title bar.

Select the app you would to make changes to.

Select "Uninstall".

HOW TO RESET PASSWORD

Go to "Forgot Your Password" page at freedompop.com.

Enter the email associated with your account.

Follow instructions to create a new password.

13

HOW TO RESET PHONE TO FACTORY SETTINGS

Make sure to back up important files, etc. before continuing.

Open the settings app.

Find “Backup and Reset” (varies by device).

Select: “Factory Data Reset” > “Reset Phone” >

“Erase Everything”.

Upon completion select “Reboot”.

After resetting phone, you may need to re-download

"FreedomPop Messaging" from “Play Store” for calls

and texts to work.

Troubleshooting

ISSUE POSSIBLE CAUSE(S)

Can't hear other

party.

Other party can't

hear me.

Phone won't turn

on.

Can't make calls

or texts.

App stopped /

frozen.

Not receiving

Voicemail.

Why did I get

charged?

Why is my account

suspended?

A charge on your card has failed.

“Automatic Top-up” is disabled and

you have reached your data threshold.

You are enrolled in “auto topup” and

have reached your data threshold.

You were charged for renewal of a

paid monthly service.

Not subscribed to “voicemail” service.

“Voicemail” app not installed.

Various.

Account out of sync.

Google Services not set up.

Using wrong texting app.

Messaging app out of date/uninstalled.

Battery is empty.

Charger does not work.

Low signal strength.

Mobile connection not optimized.

Microphone volume is too low or

muted.

Troubleshooting

SOLUTION(S)

Log in and enable “Automatic Top-up” or add account credit.

Add funds to card or log in and update billing information.

Log in and go to "Billing Settings" to manage this feature.

Log in to your account to manage services.

Subscribe to service online or through "Messaging" app.

Download "FreedomPop Voicemail" from “Play Store”.

Force close app: Go to “Settings”>“App. Manager” >

“All apps”>select frozen app in list>"Force Stop">"Clear Data".

Update/Install "FreedomPop Messaging" app in “Play Store”.

Use “Messaging” app to make texts successfully.

Select "Refresh activation data" in Messaging app menu.

Log in to Google Services by accessing Google Play Store.

Try different charger.

Charge battery.

Connect to Wi-Fi or move to a location with better signal.

Perform PRL and Profile updates.

Turn volume up / unmute microphone.

Troubleshooting

ISSUE POSSIBLE CAUSE(S)

Can't hear other

party.

Other party can't

hear me.

Phone won't turn

on.

Can't make calls

or texts.

App stopped /

frozen.

Not receiving

Voicemail.

Why did I get

charged?

Why is my account

suspended?

A charge on your card has failed.

“Automatic Top-up” is disabled and

you have reached your data threshold.

You are enrolled in “auto topup” and

have reached your data threshold.

You were charged for renewal of a

paid monthly service.

Not subscribed to “voicemail” service.

“Voicemail” app not installed.

Various.

Account out of sync.

Google Services not set up.

Using wrong texting app.

Messaging app out of date/uninstalled.

Battery is empty.

Charger does not work.

Low signal strength.

Mobile connection not optimized.

Microphone volume is too low or

muted.

Troubleshooting

SOLUTION(S)

Log in and enable “Automatic Top-up” or add account credit.

Add funds to card or log in and update billing information.

Log in and go to "Billing Settings" to manage this feature.

Log in to your account to manage services.

Subscribe to service online or through "Messaging" app.

Download "FreedomPop Voicemail" from “Play Store”.

Force close app: Go to “Settings”>“App. Manager” >

“All apps”>select frozen app in list>"Force Stop">"Clear Data".

Update/Install "FreedomPop Messaging" app in “Play Store”.

Use “Messaging” app to make texts successfully.

Select "Refresh activation data" in Messaging app menu.

Log in to Google Services by accessing Google Play Store.

Try different charger.

Charge battery.

Connect to Wi-Fi or move to a location with better signal.

Perform PRL and Profile updates.

Turn volume up / unmute microphone.

Contact Us

[email protected]

forums.freedompop.com

facebook.com/freedompop

twitter.com/freedompop

twitter.com/freedompophelp

instagram.com/freedompop

youtube.com/officialfreedompop

freedompop.com

support.freedompop.com

GET HELP AND SUPPORT FOR YOUR DEVICE

FREQUENTLY

ASKED

QUESTIONS

EMAIL SUPPORT

FORUMS

FACEBOOK

YOUTUBE

TWITTER

INSTAGRAM

WEBSITE

Check out

our

YouTube

Channel

for

how-to

videos

and

more!

16

QSG-MOT-XT1526

Contact Us

[email protected]

forums.freedompop.com

facebook.com/freedompop

twitter.com/freedompop

twitter.com/freedompophelp

instagram.com/freedompop

youtube.com/officialfreedompop

freedompop.com

support.freedompop.com

GET HELP AND SUPPORT FOR YOUR DEVICE

FREQUENTLY

ASKED

QUESTIONS

EMAIL SUPPORT

FORUMS

FACEBOOK

YOUTUBE

TWITTER

INSTAGRAM

WEBSITE

Check out

our

YouTube

Channel

for

how-to

videos

and

more!

16

QSG-MOT-XT1526

Contact Us

[email protected]

forums.freedompop.com

facebook.com/freedompop

twitter.com/freedompop

twitter.com/freedompophelp

instagram.com/freedompop

youtube.com/officialfreedompop

freedompop.com

support.freedompop.com

GET HELP AND SUPPORT FOR YOUR DEVICE

FREQUENTLY

ASKED

QUESTIONS

EMAIL SUPPORT

FORUMS

FACEBOOK

YOUTUBE

TWITTER

INSTAGRAM

WEBSITE

Check out

our

YouTube

Channel

for

how-to

videos

and

more!

16

QSG-MOT-XT1526

Contact Us

[email protected]

forums.freedompop.com

facebook.com/freedompop

twitter.com/freedompop

twitter.com/freedompophelp

instagram.com/freedompop

youtube.com/officialfreedompop

freedompop.com

support.freedompop.com

GET HELP AND SUPPORT FOR YOUR DEVICE

FREQUENTLY

ASKED

QUESTIONS

EMAIL SUPPORT

FORUMS

FACEBOOK

YOUTUBE

TWITTER

INSTAGRAM

WEBSITE

Check out

our

YouTube

Channel

for

how-to

videos

and

more!

16

QSG-MOT-XT1526

SOLUCIÓN DE PROBLEMAS

PROBLEMA POSIBLES CAUSAS

No escucho a la

otra parte.

La otra parte no

me escucha

El Teléfono no

enciende

No puede hacer

llamadas o enviar

textos.

Aplicación se

detuvo/congeló

No recibo correos

de voz.

¿Por qué me

cobran?

¿Por qué fue

suspendida mi

cuenta?

Un cargo en su tarjeta ha fallado.

Auto "top up" está desactivado y

usted ha alcanzado el límite de datos.

Usted está inscrito en "auto topup" y

ha alcanzado el límite de datos.

Usted fue cargado por la renovación

de un servicio mensual pagado.

No esta suscrito a “correos de voz”.

Aplicación "Voicemail" no instalada

Varias.

La cuenta no esta sincronizada.

“Google Services” no configurados.

Utiliza la aplicación incorrecta.

“Messaging” app antigua/desinstalada.

La batería está agotada.

El cargador no funciona.

Intensidad de señal baja.

La conexión móvil no esta optimizada.

El volumen del micrófono está

demasiado bajo o silenciado.

SOLUCIÓN DE PROBLEMAS

SOLUCIONES

Acceda su cuenta y permita el “auto top up” o agregue una

cuenta de crédito.

Añada fondos a tarjeta o actualice información de facturación.

Acceda su cuenta y vaya a "Billing Settings" para administrar

esta función.

Ingrese a su cuenta para administrar servicios.

Suscríbase en línea o a través de la aplicación “Messaging”

Descargue Freedompop Voicemail accediendo al Play Store.

Vaya a “Config.” >“Administrador de aplicaciones” >“TODO” >

seleccione aplicación >"Forzar cierre" >"Eliminar datos”

Actualice/Instale "FreedomPop Messaging" en el “Play Store”.

Utilice la aplicación “Messaging” para enviar textos.

Pulse "Refresh activation data" en menú del “Messaging” app.

Entre a Servicios Google por medio de el Google “Play Store”.

Pruebe un cargador diferente.

Cargue la batería.

Conéctese a WiFi o muévase a un lugar con mejor señal.

Realice Actualización de PRL y Perfil (Ver Consejos y trucos).

Suba el volumen/reactive el audio de su micrófono.

SOLUCIÓN DE PROBLEMAS

PROBLEMA

POSIBLES CAUSAS

No escucho a la

otra parte.

La otra parte no

me escucha

El Teléfono no

enciende

No puede hacer

llamadas o enviar

textos.

Aplicación se

detuvo/congeló

No recibo correos

de voz.

¿Por qué me

cobran?

¿Por qué fue

suspendida mi

cuenta?

Un cargo en su tarjeta ha fallado.

Auto "top up" está desactivado y

usted ha alcanzado el límite de datos.

Usted está inscrito en "auto topup" y

ha alcanzado el límite de datos.

Usted fue cargado por la renovación

de un servicio mensual pagado.

No esta suscrito a “correos de voz”.

Aplicación "Voicemail" no instalada

Varias.

La cuenta no esta sincronizada.

“Google Services” no configurados.

Utiliza la aplicación incorrecta.

“Messaging” app antigua/desinstalada.

La batería está agotada.

El cargador no funciona.

Intensidad de señal baja.

La conexión móvil no esta optimizada.

El volumen del micrófono está

demasiado bajo o silenciado.

SOLUCIÓN DE PROBLEMAS

SOLUCIONES

Acceda su cuenta y permita el “auto top up” o agregue una

cuenta de crédito.

Añada fondos a tarjeta o actualice información de facturación.

Acceda su cuenta y vaya a "Billing Settings" para administrar

esta función.

Ingrese a su cuenta para administrar servicios.

Suscríbase en línea o a través de la aplicación “Messaging”

Descargue Freedompop Voicemail accediendo al Play Store.

Vaya a “Config.” >“Administrador de aplicaciones” >“TODO” >

seleccione aplicación >"Forzar cierre" >"Eliminar datos”

Actualice/Instale "FreedomPop Messaging" en el “Play Store”.

Utilice la aplicación “Messaging” para enviar textos.

Pulse "Refresh activation data" en menú del “Messaging” app.

Entre a Servicios Google por medio de el Google “Play Store”.

Pruebe un cargador diferente.

Cargue la batería.

Conéctese a WiFi o muévase a un lugar con mejor señal.

Realice Actualización de PRL y Perfil (Ver Consejos y trucos).

Suba el volumen/reactive el audio de su micrófono.

CONSEJOS Y TRUCOS

SIGA ESTOS CONSEJOS PARA OBTENER EL MÁXIMO DE SU DISPOSITIVO

CÓMO ABRIR LA APLICACIÓN DE MENSAJERÍA

Haga clic en el icono que se parece a:

CÓMO ACTUALIZAR/INSTALAR LA APLICACIÓN DE

MENSAJERÍA

Abra el "Play Store" en su dispositivo. Seleccione la barra de

búsqueda o el icono de lupa.

Busque "FreedomPop Messaging".

Haga clic en Instalar o Actualizar.

CÓMO DESBLOQUEAR LA PANTALLA DEL TELÉFONO

Mantenga presionado el icono de bloqueo o deslice su dedo

sobre la pantalla de su teléfono.

CÓMO MINIMIZAR EL USO DE DATOS

Utilice “Wi-Fi” siempre que sea posible.

Evite estas actividades cuando este utilizando conexión móvil:

vídeos, música, descarga/actualización de aplicaciones

CUAL ES LA MEJOR CONEXIÓN PARA INTERIORES?

EXTERIORES?

Interiores: WiFi (3G/4G LTE son limitadas en el interior).

Exteriores: 4G LTE (conexión más fuerte).

12

RESTABLECER A PROGRAMACIÓN DE FÁBRICA

Haga una copia de seguridad de sus archivos importantes

antes de continuar.

Abra la aplicación de “Configuración” (“Config.”).

Localice "Realizar copia de seguridad y restablecer” (varía).

Seleccione: "Restablecer valores predeterminados">

"Restablecer dispositivo"> "Borrar/Eliminar todo".

Al finalizar seleccione "Reiniciar".

Después de restablecer, es posible que tenga que descargar

la aplicación "FreedomPop Messaging" en el "Play Store".

CONSEJOS Y TRUCOS

SIGA ESTOS CONSEJOS PARA APROVECHAR AL MÁXIMO SU DISPOSITIVO

CÓMO IMPORTAR/EXPORTAR CONTACTOS

Haga clic en la aplicación "Contactos" o icono de "Personas".

Pulse el botón de menú ó

Seleccione "Importar/Exportar".

CÓMO OPTIMIZAR LA CONEXIÓN DE DATOS

MÓVILES

Abra "Config."

Localice "Actualización de sistema" (la ubicación varía según

el dispositivo)

Seleccione "Actualizar PRL". Espere a que finalice.

Seleccione "Actualizar perfil". Espere a que finalice.

CÓMO DESINSTALAR UNA APLICACIÓN

Ir a "Config.".

Vaya a "Aplicaciones" o "Administrador de aplicaciones"

para encontrar la lista de aplicaciones.

Vaya a "Todo" deslizando a la izquierda en la barra de títulos.

Seleccione la aplicación a la que quiere hacer cambios.

Seleccione "Desinstalar".

CÓMO RESTABLECER SU CONTRASEÑA

Ir a "Forgot Password?" en la página FreedomPop.com.

Introduzca el correo electrónico asociado a su cuenta.

Siga las instrucciones para crear una nueva contraseña.

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Motorola Moto E Quick start guide

Motorola Moto E Quick start guide

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