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Avocent® Matrix High Performance KVM Switching System
Installer/User Guide
Emerson, Emerson Network Power and the Emerson Network Power logo are trademarks or
service marks of Emerson Electric Co. Avocent, the Avocent logo, AMX and Dambrackas Video
Compression are trademarks or service marks of Avocent Corporation or its affiliates in the U.S. and
other countries. All other marks are the property of their respective owners. This document may
contain confidential and/or proprietary information of Avocent Corporation, and its receipt or
possession does not convey any right to reproduce, disclose its contents, or to manufacture or sell
anything that it may describe. Reproduction, disclosure, or use without specific authorization from
Avocent Corporation is strictly prohibited. ©2015 Avocent Corporation. All rights reserved.
NOTE: This document supports versions up to and including release 1.8.
For important safety information, visit:
www.emersonnetworkpower.com/ComplianceRegulatoryInfo
i
TABLE OF CONTENTS
Product Overview
1
FeaturesandBenefits
1
Security
1
Autofailover
2
Flashupgrade
2
Videosupport
2
Audiosupport
2
USBsupport
2
On-BoardWebInterface(OBWI)
2
On-ScreenDisplay(OSD)
3
Matrixswitch
3
Receiver
4
Transmitter
5
Installation and Configuration
7
ConfigurationOptions
7
SingleswitchMatrixsystem
7
Multi-switchcascadedMatrixsystem
7
Highavailabilitycascading
9
ExtendedMode
9
SwitchConfiguration
9
SetupPort
9
Unitinformation
10
Networkconfiguration
10
Appliancemode
11
Username/password
11
Setsessiontimeout
11
On-Board Web Interface
13
Commonfeatures
14
Forgottenpassword
14
OBWIHelp
14
DashboardTab
14
Usersessionspane
15
Eventspane
15
SessionsTab
15
UsersTab
16
Newuser
17
LoginandLogout
18
Users–Attributestab
18
Users–Permissionstab
19
Users–Targetstab
19
Users–Favoritestab
20
ii.....Avocent® Matrix High Performance KVM Switching System Installer/User Guide
Users–OSDtab
20
Users–OSDF1-F12tab
21
Users–Statustab
21
DevicesTab
22
Restoredefaults
22
Updatefirmware
22
Rebootdevice
22
Removedevice
23
Removeoffline
23
Flashdisplay
23
Switchdetails
23
Receiverdetails
24
Transmitterdetails
26
Modes
27
Privatemode
28
Sharemode
28
CascadeTab
28
Promotingapeer
29
PeripheralsTab
30
SystemSettingsTab
31
Savesettingstofile
31
Loadsettingsfromfile
31
Restorefulldefaults
32
Restorepartialdefaults
32
OBWItab
32
OSD
32
Eventstab
33
Defaults
33
Other
34
EventsTab
34
On-Screen Display
35
TargetsTab
36
Connectprivate
37
Connectshared
37
Favorites
37
USB
37
Settings
39
Settings–Usertab
39
Settings–Receivertab
40
InfoTab
42
DiagnosticsTab
42
ExtendedModeOptions
43
Settings-Transmittertab
44
Table of Contents.....iii
Settings-Receivertab
45
AdministrationMode
47
Diagnosticstab
47
Appendices
49
AppendixA:TechnicalSpecifications
49
AppendixB:CablePinoutInformation
51
iv.....Avocent® Matrix High Performance KVM Switching System Installer/User Guide
Product Overview
TheAvocent
®
MatrixHighPerformanceKVMswitchingsystemisthenextgenerationofAvocent
keyboard,videoandmouse(KVM)products.ThisnewclassofdigitalMatrixsystemsand
extensionproductsprovidesthehigh-performance,reliabledesktopextensionexperience
expectedfromanAvocentproduct.Combiningthebestofthepreviousgeneration,suchasthe
instantaneousswitchingtimeoftheAvocentAMX™switchingsystemandthedigitalqualityand
advancedmanagementfeaturesoftheAvocentHMXextendersystem,thedigitalMatrixswitching
solutionoffersawaytomigratetoadigitalsolutionwhileleveragingexistinginfrastructure.
Inatypicalscenario,numeroustransmitterandreceiverdevicescanconnectinaMatrixfashionto
communicatethroughtheproprietarycentralswitchoranetworkofswitches.Theswitchhandles
thedistributionofthedatastreamsbetweentransmittersandreceivers.Asingleshieldedtwisted
pair(STP)CAT5e/6cable,connectseachtransmitterandreceivertotheswitch.Usersarelinked
tocomputersinreal-timeacrossaMatrixthatconnectsvideo,USBperipheralsandaudiofroma
targetcomputertoareceiverwheretheusercanoperateasifthecomputerisdirectlyconnectedto
amonitor,USBperipheralsandspeakers.
TheMatrixSwitchingSystemisthebasisforanadditionalsetofproductsintendedtoaddressthe
digitalsignageandProA/V,asITandA/Vequipmentconverge.Thisunifiedapproachprovidesan
enhanceddigitalMatrixswitchingsolutionforbroadcast,postproductionanddatacenters
(government,militaryandindustrial).
Features and Benefits
• TransmittersarepoweredfromtheswitchoverSTPCAT5e/6
• Dualpowersupplyswitches(availableonthe32-portswitch)
• HighspeedUSBistransparentlypresentedtothetargetcomputer
• Transmitters,receivers,andswitchesareallequippedwithfullcolorLCDdisplaysshowing
colorcodedunitstatus
• Transmitterssupportdiscretecablesforconnectiontothetargetvideo,USBandaudio
Security
TheswitchingsystemsupportsSecureSocketsLayer(SSL)overaTCP/IPconnectionandAES.
Passwordprotectionisalsoprovidedtocontrolaccesstoalladministrationfunctions.Individual
KVMusershaveusernames,passwordsandalistoftargetstheyareallowedtoaccess.Thetype
ofallowedUSBdevicescanbecontrolledonaper-user,per-receiverandper-transmitterbasis.
2.....Avocent® Matrix High Performance KVM Switching System
Auto failover
MultipleAvocentMatrixHighPerformanceKVMswitchescanbeinterconnectedtocreatea
cascadedswitchingsystemthatiscapableofsupportingmorereceiversandtransmitters.Within
eachcascadedsystem,oneswitchisconfiguredasamasterandtheremainingswitchesare
configuredasslaves.ThemorecomplexyourMatrixswitchingsystemis,themorecriticalitisto
ensurethatitisfunctionalandprotectedfromasystemfailure.TheMatrixswitchingsystem
providesaccesstoahighavailabilitybackupswitch,knownasapeer,tokeepthesystemprotected
andrunning.Thesystemprovidestheabilitytodesignateandconfigureaslaveswitchasthe
backupcontrollerforthecascade.
Flash upgrade
Thefirmwaremaybeupgradedatanytimeusingvariousindustryprotocolstoensurethatthe
systemisalwaysrunningthemostcurrentversionavailable.Theswitch,transmitterandthe
receiverareallflashupgradable.
Video support
TheadvancedDambrackasVideoCompression™algorithmusedbythesystemenablesapixel-
accuratevideoexperiencewithlag-free,real-timeinteractionwithcomputingequipment.The
resultingperformanceandspeedprovidenewlevelsofcontentcreation,productionanddelivery.
VideoisdistributedinmultipleformatssupportingvariousconnectorsincludingDVI-DandVGA.
Audio support
TheMatrixreceiverprovidesCDquality(Redbook)44.1kHz,16-bitperchannelstereoaudio
support.
USB support
TheMatrixSwitchingSystemprovidessixUSBversion2.0connectorswithanindustry-leading
combinedthroughput.
On-Board Web Interface (OBWI)
AdministratorscanmanagethesystemthroughtheOBWI(accessedwithHTTPS).TheOBWI
runsonanysupportedbrowserthathasnetworkaccesstotheswitch.Anadministratorcanusethe
OBWItocreateuseraccountsandconfiguretransmittersandreceivers.
Product Overview.....3
On-Screen Display (OSD)
TheMatrixreceiverincludesanon-screendisplaythatallowsuserstoestablishconnectionstothe
targetsfromthelocalkeyboardandmouse.
Matrix switch
TheMatrixswitchisarackmountablechassiswithRJ-45portstowhichthetransmitters,receivers
andswitchesconnect.Itisavailablein20-portand32-portmodels.Theinterconnectionatthe
switchisaproprietary,non-routableprotocol.
• Redundantpowersupplies(600W)on32-portswitch
• 350Wsinglepowersupplyon20portswitch
• TransmittersarepoweredfromtheswitchoverSTPCAT5e/6
• Supportscascading(interconnectingswitches)
• Transmitterandreceivercanconnecttoanyport
• DualNetworkInterfaceCard(NIC)forfailover
• Setupportaccessforconfiguration
• Frontorrearmountingpossible
Avocent
®
Matrix Switch
4.....Avocent® Matrix High Performance KVM Switching System
Number Description
1 Powersupplies(dualon32-portswitch)
2 RGBLCDandscrollbuttonsfordeviceinformation
3 DualNICports
4 Setupport
5 RJ-45portsforKVMsignaling
Avocent
®
Matrix Switch Descriptions
Receiver
TheMatrixreceiverenablesthedesktopuser’smonitor,speakersandUSBperipheralstoconnect
toatargetcomputerthroughtheMatrixswitch.
Avocent
®
Matrix Receiver
Number Description
1
RGBLCDforcolor-codedstatusanddevice
information
2 Audioconnection
3 Microphoneconnection
4 USB2.0connections
5
Externalpowerbuttonforturningon/offand
resettingthereceiver
6 T-Channellockingforsecurerackmounting
7 USB2.0connections
8 DVI-Ivideoconnection
9 RJ-45portforconnectiontotheMatrixswitch
Avocent
®
Matrix Receiver Descriptions
Product Overview.....5
Number Description
10 Cablecatchforsecuringthepowercable
11 Powerconnector
Transmitter
Thetransmitterisasmalldevicewithcablesconnectingvideo,USBandaudiotoatarget.The
transmittercaptures,compressesandencodesthemediastreamsandtransmitsthemtothe
receiveroveraproprietarynetwork.Itattachestoacomputer,AVplayer,orotherdevicetobe
extended.
Avocent
®
Matrix Transmitter
Number Description
1 RGBLCDforcolor-codedstatusanddeviceinformation
2 T-Channellockingforsecurerackmounting
3 Audioconnection
4 Microphoneconnection
5 DVI-DorVGAvideoconnection
6 USB-Bconnector
7 RJ-45portforconnectiontotheMatrixswitch
Avocent
®
Matrix Transmitter Descriptions
Product Overview.....6
Installation and Configuration
Atthispointyoushouldhavealreadymountedtheswitchandcompletedtheinstallation
instructionsoutlinedintheAvocent®MatrixSwitchingSystemQuickInstallationGuide.
ForimportantsafetyinformationonyourMatrixswitch,pleasevisit
http://www.emersonnetworkpower.com/ComplianceRegulatoryInfo.
Configuration Options
Single switch Matrix system
Inthefigurebelow,multipletransmittersandreceiversareattachedtoasingleMatrixswitch.
Example of Single Switch System
Number Description
1 Targetdevice
2 Matrixtransmitter
3 Matrixswitch
4 Matrixreceiver
5 Audioconnection(speakers)
6 Videoconnection
7 Microphoneconnection
8 Mouseconnection
9 Keyboardconnection
Single Switch System Components
Multi-switch cascaded Matrix system
UptofourMatrixswitchesmaybeinterconnectedtocreatealargerswitchingsystemcapableof
supportingmorereceiversandtransmitters.Thisisreferredtoasacascadedsystem.When
cascadingMatrixswitches,youcanseamlesslyconnecttoanytargetdevicefromasinglelistinthe
8.....Avocent® Matrix High Performance KVM Switching System
On-screenDisplay(OSD)interface,asifallthetargetdeviceswereconnectedtooneswitch.To
useseamlesscascading,youwillneedtoconfigurethecascadedswitchesasamasterandslave
(s).Therecanbeonlyonemasterinacascadedsystem.
NOTE: Ifyouneedtolimitthenumberofinterconnectsbeingusedinyourcascadedsystem,youcan
connectthetransmittersandreceiversdirectlytoaslaveswitch.
TheswitchthatissettoMasterModeisusedtoadministertheotherswitches,transmittersand
receiversinthesystemthroughtheOBWI.Inasystemwithonlyoneswitch,thatswitchshould
alwaysbesettoMasterMode.
WhenaswitchissettoSlaveMode,thewebuserinterfaceontheswitchwillbecomeverylimited.A
slavecannotadministerotherdevices.
Example of a Multi-switch Cascaded System
Number Description
1 Matrixtransmitter
2 Matrixswitch
3 Matrixreceiver
4 Ethernet
IPconnection
Directconnection
Cascaded Switch System Components
To install a cascaded Matrix switching system:
1. PositiontheMatrixswitchestobeattachedandselectaswitchtobethemasterswitch.
2. AttachoneendofanSTPcableintoanumberedRJ-45portonthemasterswitch.Attachthe
otherendofthecabletoanumberedRJ-45portontheslaveswitch.
Installation and Configuration.....9
3. YoucannowconnecttransmittersandreceiverstoanumberedRJ-45portonthecascaded
masterandslaveswitches.
4. Whenyouhaveconnectedthetransmittersandreceiverstotheswitchingsystem,youwill
needtoconfigurethecascadedswitchasaslave.Formoreinformationonconfiguringthe
switchmodes,seeSwitchdetailsonpage23.
5. Youcanrepeatsteps2through4tocascadeathirdorfourthswitch.
High availability cascading
Youcanaddanadditionallayerofsecurityandprotectiontoyourcascadedsystem(autofailover)
toguardfromasystemfailure.Thisconfiguration,knownascascaderedundancy,allowsyouto
designateaslaveswitchasabackuptothemasterswitch.Whentheslavebecomesthebackup,it
isthencalledapeerswitchandwillautomaticallytakeoveriffailureoccursinyourinitialsystem.
Formoreinformationoncascaderedundancy,seeCascadeTabonpage28.
Extended Mode
InanExtendedModeconfiguration,theMatrixtransmitterisconnectedtothetargetdeviceandthe
Matrixreceiverisconnecteddirectlytothemonitor,mouse,keyboardandspeakers.This
configurationenablesaquicksysteminstallation.
NOTE: Thereisa100meterlimitbetweentransmittersandreceivers.
Switch Configuration
AftertheAvocentMatrixSwitchingSystemhasbeeninstalled,youcanbeginconfiguration.By
default,DHCPisenabledontheswitch.OncetheswitchreceivesanIPaddress,itisdisplayedon
theLCDdisplayonthebackoftheunit.Youcanbeginconfigurationbyusingthesetupportor
usingtheOn-boardWebInterface(OBWI).FormoreinformationontheOBWIsetup,seeOn-
BoardWebInterfaceonpage13.
Setup Port
ThesetupportonthebackoftheMatrixswitchallowstheadministratoraccesstoamenuforsetup
andconfigurationoftheswitch.Fromtheserialmenuyoucanconfigurenetworksettings,setupor
changepasswords,upgradethefirmwareorresettofactorydefaults.
NOTE: ThedefaultusernameandpasswordisAdminwithnopassword.Whenyouloginforthefirsttime,
youwillbepromptedtochangethepassword.
10.....Avocent® Matrix High Performance KVM Switching System
To access the serial menu:
1. Usinganullmodemcable,connectaterminaloraPCthatisrunningterminalemulation
softwaretotheSetupportonthebackpaneloftheMatrixswitch.
NOTE: Theterminalsettingsare9600bitspersecond(bps),8bits,1stopbit,noparityandnoflowcontrol.
2. Connecttheotherendoftheserialcabletotheserialportofyourcomputer.
3. Launchtheterminalemulationsoftware.
4. Pressanykeytologin.
5. Entertheusernameandpassword.
Tonavigatethroughtheserialmenu,typethenumberorletterthatcorrespondstotheoptionyou
wishtochooseandpressEnter.Thisactionwillbringyoutoasub-menuorscreenwhereyoucan
makeconfigurationchanges.Toexitamenuorscreenandtoconfirmanyconfigurationchanges
youhavemade,type0(zero)andpressEnter.
Unit information
Theunitinformationscreenprovidesthefollowingdeviceinformation:EID,MACaddress,Part
Number,SerialNumber,BootVersionandAppVersion.
Network configuration
TherearetwonetworkconfigurationoptionsavailablefortheMatrixswitch,IPv4orIPv6.
ThefollowingtabledescribestheoptionsforconfiguringIPv4.
Option Description
DynamicHost
Configuration
Protocol(DHCP)
TheswitchisaDHCPclientandreceives
allthenetworkparametersfromaDHCP
serveronthenetwork.
DHCPpluszeroconf
TheswitchattemptstoobtainanIP
addressusingDHCP.IfDHCPtimesout,
thenituseszeroconftoobtainanIP
address.ZeroconfpicksanIPaddressout
oftheblock169.254.0.0/16.Touse
zeroconfthenetworkmustusethe
169.254.0.0/16blockofIPaddresses.
Zeroconf
Theswitchwillimmediatelyusezeroconf
todetermineanIPaddress.
Static
TheuserwillentertheIPaddress
manually.
IPAddress TheIPaddressoftheswitch.
Netmask TheNetmaskoftheswitch.
DefaultGateway Thedefaultgatewayoftheswitch.
IPv4 Configuration
Installation and Configuration.....11
ThefollowingtabledescribestheoptionsforconfiguringIPv6.
Option Description
Statelessonly
TheswitchusesIPv6statelessaddress
autoconfigurationtoobtainanIPv6
address.
DynamicHost
Configuration
Protocol(DHCP)
TheswitchisaDHCPclientandreceives
allthenetworkparametersfromaDHCP
serveronthenetwork.
DHCPinfoonly
Theswitchobtainsconfiguration
informationfromtheDHCPserverbut
doesnotperformanyaddressassignment.
Static
TheuserwillentertheIPaddress
manually.
IPAddress TheIPaddressoftheswitch.
PrefixLength Thesizeofthelink-localprefix.
DefaultGateway Thedefaultgatewayoftheswitch.
IPv6 Configuration
Afterthenetworkhasbeenconfigured,youcanaccesstheOBWItoaddusersandmanagethe
Avocent
®
MatrixSwitchingSystem.
Appliance mode
TheApplianceModemenuoptionallowsyoutotoggletheswitchbetweencascademasterand
cascadeslave.Iftheswitchisconfiguredasacascadeslave,thisoptionallowstheadministratorto
selectthecascademasterusingtheswitchEID.
Username/password
Theusername/passwordmenuallowstheusertochangetheusernameandorpassword.
Thechangesetupportpasswordoptionallowstheusertoenableorchangeasetupportpassword.
Thiswillenableordisableaccesstothebootmenuwhichallowstheusertoselectthecurrentor
previousversionoffirmwareforbooting.Whileconnectedtotheswitchfromthesetupport,
administratorscanalsoselectabootimage.WhennewfirmwareisloadedintoMatrixswitch,the
switchkeepsacopyofthepreviousversioninaseparateflashimage.Thereisashortbootmenu
thatallowstheadministratortoselectwhichbootimageistobeused.Thebootmenuisaccessedin
thefirstfivesecondsofbootingbypressinganykey.
Set session timeout
Thesetsessiontimeoutoptionconfiguresthesetupportinactivitytime-out.Whenthetime-outfor
thesetupportexpires,theuserisloggedout.
Installation and Configuration.....12
On-Board Web Interface
TheOn-BoardWebInterface(OBWI)isaremote,webbrowser-baseduserinterfacethatallowsan
administratortomanageusers,switches,receiversandtransmitters.Thefirsttimeyoulogintothe
administratoraccount,youwillberequiredtosettheaccountpassword.
NOTE: TheOBWIandtheSetupportusethesameadministratoraccount.
ThefollowingbrowsersarecompatiblewiththeOBWI:
• MicrosoftInternetExplorer
®
9or10
• MozillaFirefox
®
17ExtendedServiceRelease
To log in to the Matrix switch OBWI:
1. Launchawebbrowser.
2. Intheaddressfield,entertheIPaddressoftheAvocent
®
Matrixswitch.Usehttps://<IP
Address>astheformat.
3. Enteryourusernameandpassword,thenclickLogin.
NOTE: ThedefaultusernameandpasswordisAdminwithnopassword.
On-Board Web Interface
14.....Avocent® Matrix High Performance KVM Switching System
Number Description
1
Tabbar-Usethetabbartodisplayandmanageusers,sessions,devices,
peripherals,settingsandevents.
2
Sidebar-Thesidebarisusedtoinitiateactionsrelatedtothecurrenttab.The
contentofthesidebarchangesdependingonwhichtabisselected.
3
Detailspane-Thedetailspaneshowsinformationaboutthecurrentlyselected
item(s)andchangesdependingonwhatitemisselected.
4
Displaypane-Thedisplaypaneisusedtodisplaylistsofusers,receiversand
transmitters.Thecontentsvarydependingonthetabthatisselected.
5 Help
6 OBWIpreferencesforthecurrentlyloggedinuser.
7 Logout
On-Board Web Interface (OBWI)
Common features
Onmosttabs,thereisalistofitemsintheupperpane,andthepropertiesofthoseitemsareshown
inthelowerpane.MorethanoneitemcanbeselectedonmostlistsusingCTRL +click.Ifmore
thanoneitemisselected,thepropertiesofthoseitemsare“merged”inthelowerpane.Ifaproperty
conflicts,itisshownasblank.Sometextentryfieldshaverestrictionsontheircontent.Ifthecontent
isinvalid,thefieldwillbeoutlinedinred.
NOTE: Anasterisk(*)onatabindicatesthatthereareunsavedchangesonthattab.
Forgotten password
Ifyouforgettheadministratorpassword,contacttechnicalsupport.
OBWI Help
YoucanaccesstheonlinehelpfortheMatrixswitchbyclickingtheHelp buttoninthetoprightofthe
screen.
Dashboard Tab
WhenyoulogintotheOBWI,thetabthatisshownbydefaultistheDashboardtab.TheDashboard
tabdisplayscurrentsessioninformation,userinformationandevents.
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